ibis Styles London Ealing 3.5 stars

Customer review rating (ALL Rating) 4.5/5 957 reviews

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Description

Hotel extras

  • Step into our cinema hotel-props, posters, and stories turn every stay into a movie moment.

  • **Walking distance to Ealing Broadway station, easy access to Heathrow airport and to the City

  • ** Ideal for summer, with plenty of green spaces for festivals. Ealing Comedy Festival, Blues.

  • ** Child-friendly hotel, with on-site * children's playground. Pets friendly with a supplement

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

Our accommodation(s)

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Hotel location

ibis Styles London Ealing

32 38 , Uxbridge Road , Ealing, Uxbridge Road, Ealing, London, Ealing
W52BS LONDON
United Kingdom

GPS:51.5127, -0.3122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CAFE

Our urban-chic restaurant is open from noon until well into the evening, offering up a tempting, diverse menu of international dishes. We like to invest in our community, so ingredients are sourced from leading local suppliers where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  957 reviews

TripAdvisor Rating  4.1/5  327 reviews

Customer review rating 4.0/5

Lauren R. Couples - Confirmed reviews ALL

We always stay at the Ibis Styles when we come to London as we love staying in Ealing. The rooms are suitable for a short stay. The only annoying this is they are very dark which makes getting ready hard. Breakfast was great!

Dear Lauren R., Thank you for your kind words about your recent stay with us. I appreciate your feedback regarding the room lighting, which can impact the comfort of our guests. I am pleased to hear that you enjoyed our breakfast offerings. Best regards, Sylvie Gallon General Manager

Customer review rating 3.5/5

Sara M. Families - Confirmed reviews ALL

Good location close to the tube, shops. Staff pleasant & told us about the accor program which gave us free early check-in. Breakfast was fine.

Thank you for your feedback. We are pleased that you enjoyed our location and found our staff helpful. However, we regret that your overall experience did not meet your expectations. Your comments are valuable to us as we strive to enhance our services. Sylvie Gallon General Manager

Customer review rating 4.5/5

Waseem R. Couples - Confirmed reviews ALL

Spent 6 days and friendly and accomadating staff as well as the overall cleanliness and vibe of the hotel made the stay a truely memorable experience.. Will definately be coming back

Dear Waseem R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, staff, and overall atmosphere. Your positive feedback motivates our team to continue providing excellent service. We look forward to welcoming you back in the future. Sylvie Gallon General Manager

Customer review rating 5.0/5

Sayed A. Solo - Confirmed reviews ALL

I ABSLOUTLEY LOVE THIS HOTEL THE COMFORT AND THE AMAZING STAFF I WISH I COULD AFFORD TO STAY AND LIVE IN THIS HOTEL FOREVER.

Dear Sayed A., Thank you for your enthusiastic feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed the comfort and service provided by our team. Your appreciation motivates us to maintain high standards for our guests. Sylvie Gallon General Manager

Customer review rating 3.0/5

Cheryl Y. Friends - Confirmed reviews ALL

Room was a little dark as there wasn’t enough lights, but it isn’t a deal breaker. Overall we had an enjoyable stay, staff were welcoming and helpful throughout check-in and check-out. We had an unpleasant incident at the end which definitely eroded the experience. On the day after we had checked-out, we returned to the hotel to retrieve our baggage before heading back to the airport for our flight. It was rather late (around midnight) and we intended to eat the food we had before leaving the hotel. As it was quite cold outside, we entered the lobby and approached one of the staff to ask if we could eat at the lobby, explaining our situation. The gentleman was very kind and accommodating. He fetched our baggage and left us alone as we began to eat our food. Suddenly, another staff, Paula, approached us and said to us rudely that we were not allowed to eat in the lobby. We calmly explained that we were guests that had checked-out earlier in the day and we just wanted to have a quick bite and will be leaving very soon. We also mentioned that we had asked for permission to eat in the lobby. Upon learning the situation, Paula lets us stay to eat but she wouldn’t stop harassing us every 5-10mins. At one point, while still stationed at her table across the lobby from us, Paula said loudly that it’s been 30 mins we should be done eating and told us we should leave. Her condescending tone and rude treatment really left a bad taste.

Dear Cheryl Y., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of your room, as well as the welcoming demeanor of our staff during your check-in and check-out. Your experience does not reflect our commitment to guest satisfaction, and I will ensure it is addressed with our team to prevent similar occurrences in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Sylvie Gallon General Manager

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Other web-users rate our hotel

  • 740 reviews 9.2/10 Location
  • 980 reviews 7.4/10 Room
  • 825 reviews 8.9/10 Service
  • 24 reviews 8.8/10 WiFi
  • 522 reviews 8.9/10 Cleanliness
  • 509 reviews 8.1/10 Comfort
  • 426 reviews 5.7/10 Breakfast
  • 247 reviews 9.2/10 Vibe

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