Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 683 reviews

Mercure Maidstone Great Danes Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  683 reviews

TripAdvisor Rating  3.5/5  1,842 reviews

Group business meeting

TripAdvisor rating 5.0/5

Curious62129509518 Business - TripAdvisor review

Recently visited for a business conference . Facilities where very clean, Staff were very attentive, Rooms clean and well equipped, bed was comfortable. Stephen looked after any needs we had in the conference area along with the other ladies whose names I forget, these people are a credit to your hotel.

Lovely location

Customer review rating 4.5/5

Mr T. B. Solo - Confirmed reviews ALL

Charming place with very understanding staff

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Terrence. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

Wouldn't chose again,convenient for the wedding at Leeds Castle

Customer review rating 2.0/5

Gill T. Friends - Confirmed reviews ALL

Room unbearably hot with no air con or ability to open windows. Room tired with metal rod between bathroom and bedroom loose and kept catching toes on it. Loo paper and tissues couldn't be any cheaper in quality. Tea and coffee wasn't replenished. When paying bill was told I could see a bill before I paid. When insisted she printed all the drinks extras and it turned out to be £25 less than she originally quoted.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Gill. Thank you also for your feedback, it is greatly appreciated and we shall pass on your comments regarding the areas which you felt were lacking and for those experiences we apologize. We do hope though, you return in the future, on us, a complimentary stay and at such time, allow us to redeem ourselves. We look forward to such an occasion. Thank you again for staying, Steve W Guest Services Supervisor

Good stay on the whole

Customer review rating 3.5/5

Barry L. Solo - Confirmed reviews ALL

One problem, a faulty toilet needing a room change,breakfast only average

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Barry. Thank you also for your feedback, it is greatly appreciated. We are pleased your stay, on the whole, was very good and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

Lovely stay

Customer review rating 4.5/5

Howard S. Business - Confirmed reviews ALL

From the moment we arrived to our departure we were made most welcome. Nothing was too much trouble. In particular, our server at dinner and the receptionist on Friday, excelled.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Howard. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

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Other web-users rate our hotel

  • 418 reviews 9.3/10 Location
  • 1,279 reviews 5.7/10 Room
  • 1,300 reviews 8.8/10 Service
  • 27 reviews 2.3/10 WiFi
  • 641 reviews 5.3/10 Comfort
  • 597 reviews 6.2/10 Food
  • 584 reviews 8.8/10 Breakfast
  • 463 reviews 5.7/10 Amenities

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