Mercure Maidstone Great Danes Hotel 4 stars

Name: Mercure Maidstone Great Danes | 4 Star Hotel - ALL
Address: Hollingbourne, Nr Maidstone, MAIDSTONE, ME17 1RE, United Kingdom
Telephone: +441622528565
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 699 reviews

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Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, United Kingdom

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Mercure Maidstone Great Danes Hotel

Hotel for travellers looking for local and authentic experiences

Set amongst 26 acres of beautifully landscaped private gardens, the Mercure Maidstone Great Danes Hotel is the ideal location for a relaxing stay. Guests can enjoy a visit to the historic Leeds Castle, which is located just a stone throw from the hotel, and return to indulge in a meal of internationally inspired cuisine in The Arts Brasserie. Those looking to unwind can find solace in the Feel Good Health Club.

This hotel boasts some of the finest conference facilities in the area and is ideal for a short break, located in extensive grounds next to Leeds Castle. Further to this, Bluewater, one of Europe's largest shopping centres, is just over 20 miles away. The Channel ports and Eurotunnel are less than an hour away from the hotel, making an onward journey simple. Guests looking to remain close can enjoy a stroll in the hotel's extensive landscaped gardens before returning to the peaceful calm of the hotel.

The hotel is just five miles from Maidstone East railway station. Bluewater shopping centre is 23.5 miles away. The historic Leeds Castle is just next door. Ashford Eurostar terminal is 17 miles away and London is an hour by train.

Welcome to Maidstone!
We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Lissy Thornqvist, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
30 minutes by car to Bluewater shopping centre
In-house bar & restaurant serving British classics
26 acres of private landscaped gardens
Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

Room

Classic room with 1 double bed

2 persons

Bedding 1 x Double bed(s)
Views: Courtyard View

Room

Classic room with 2 single beds

2 persons

Bedding 2 x Single bed(s)
Views: Courtyard View

Room

Classic family room for 2 adults and 1 child

3 persons

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Classic family room for 2 adults and 2 children

4 persons

Bedding 1 x Double bed(s) and 2 x Single bed(s)

Room

Privilege room with 1 double bed and lakeside view

2 persons

Bedding 1 x Double bed(s)
Views: Lake View

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

+44 1622 528565

+44 161 388 0915

Railway station
Ferries

HOLLINGBOURNE

Railway station

Access: 2.57 km / 1.6 mi 15 min walk / 3 min drive

MAIDSTONE EAST

Railway station

Access: 7.24 km / 4.5 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

EUROSTAR

Railway station

Access: 22.53 km / 14 mi 15 min drive

PORTS TO FRANCE

Ferries

Access: 57.94 km / 36 mi 45 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Warm and Welcome

Curious29893010232 11/28/2023 TripAdvisor review

Very good hotel. The staff were attentive and very smart. Bed was very comfortable. The room service was also very great. It was also very easy to find. Will definitely be returning with friends soon.

Best Christmas Party Night

Rnkt 11/27/2023 TripAdvisor review

Another fsntastic corporate event, nothing is too much trouble for the staff, who go over and above for you. Special nention to Jade for the organising pre the event and on the night Jo, Sam, Adam, Kirsty and the team, you are all superstars - thank you

Dear Guest, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC Review, I am glad you enjoyed the party night here in our Heart of Kent Suite! Thank you for your kind comments about the staff they will be delighted to see. Yours Sincerely Nina Djemal Front Office

Disappointed

keithkeen273 Couples - 11/26/2023 TripAdvisor review

Food was very good but other aspects left a lot to be desired. My wife suffers in the cold and the room was freezing. The radiators could not be controlled by residents and were on a timer with no regard for the cold conditions. Eventually we got a heater. but without a stand which was set up after 10pm The service in the bar area was appalling no one around who could make a cocktail.The hotel stated they were extremely busy as they had 2 events one with 300 in a banquet area. Surely the hotel should have hired more staff to cater so that other residents like us did not suffer. When a heater came we were told we were lucky as it was colder in reception room ! Hotel needs to hire extra staff when they have major events

Dear Keith, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely Lissy Thornqvist General Manager

Great stay,

Sam H 11/25/2023 TripAdvisor review

Excellent stay while working at Leeds Castle for a month, special mention to Steve and Nina who repeatedly went out of their way to make our stay as frictionless and enjoyable as possible. Also great hash browns.

Dear Guest, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC Review, I am delighted you enjoyed your stay here with us it was a pleasure looking after you! Thank you for your kind comments about myself & Steve. Yours SIncerely Nina Djemal Front Office Manager

Well located

Richard J. B. Business - 11/24/2023 Confirmed reviews ALL

Comfortable stay, very good breakfast, but disappointing dinner menu. Very friendly staff.

Dear Richard B., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

391 reviews 9.3/10 Location
1,215 reviews 5.7/10 Room
1,181 reviews 8.5/10 Service
31 reviews 4/10 WiFi
628 reviews 5.3/10 Comfort
536 reviews 8.6/10 Breakfast
426 reviews 5.9/10 Amenities
417 reviews 6.5/10 Cleanliness

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All our hotels in Maidstone

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.