Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 671 reviews

Mercure Maidstone Great Danes Hotel - Image 1
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Description

Hotel extras

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  671 reviews

TripAdvisor Rating  3.5/5  1,895 reviews

Training Day

TripAdvisor rating 5.0/5

Frfed R TripAdvisor review

Jane,Emma,Michelle, Galina Looked after our training day today what a fantastic job they did 5 Stars well done girls ⭐️⭐️⭐️⭐️⭐️, Well pleased ⭐️⭐️⭐️⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️, ⭐️⭐️⭐️⭐️⭐️ And the food was great better give the 🧑‍🍳 some ⭐️⭐️⭐️⭐️⭐️

Dear Fred, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am glad you enjoyed your time here with us! The girls will be delighted to see your kind review. Yours Sincerely Nina Djemal Guest Service Manager

shabby

Customer review rating 2.0/5

Kate Business - Confirmed reviews ALL

The hotel was pretty shabby looking. The sink in our room leaked and created a puddle of water on the counter which got my things wet. The food at our event was not good, it was cold and very basic. The welcome drink was undrinkable and dyed our mouths bright blue. The only good part was the morning breakfast.

Thank you for staying with us recently here at Mercure Maidstone Great Danes Johanne, it was lovely to host you Kate. Thank you also for your feedback, it is very much appreciated. We are saddened to hear that your stay did not meet your expectations and that our usual high standards were sub-par for your stay and for which we apologize. We do hope though, you return in the future, and at such time, allow us to redeem ourselves. We look forward to such an occasion. Thank you again for staying, Steve W Guest Services Supervisor

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel is pleasant but the carpets could do with cleaning throughout the public areas and my bathroom had a smelly washbasin drain.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Anne. Thank you also for your feedback, it is very much appreciated. We are saddened to hear that your stay did not meet your expectations and that our usual high standards were sub-par for your stay and for which we apologize. Your comments, especially regarding the cleanliness of the rooms will be passed on, so thank you for sharing them. We do hope though, you return in the future, on us, a complimentary stay and at such time, allow us to redeem ourselves. We look forward to such an occasion. Thank you again for staying, Steve W Guest Services Supervisor

Really nice stay

Customer review rating 4.5/5

George T. Families - Confirmed reviews ALL

Friendly staff, clean room, good food.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you George. Thank you also for your feedback, it is greatly appreciated. We are very pleased that your stay was very good and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were very friendly and accommodated the fact that I am coeliac.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Persephone. Thank you also for your feedback, it is greatly appreciated. We are pleased your stay, on the whole, was very good and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

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Other web-users rate our hotel

  • 453 reviews 9.2/10 Location
  • 1,333 reviews 5.7/10 Room
  • 1,416 reviews 8.5/10 Service
  • 21 reviews 4.4/10 WiFi
  • 638 reviews 5.2/10 Comfort
  • 624 reviews 5.9/10 Food
  • 622 reviews 8.8/10 Breakfast
  • 492 reviews 5.6/10 Amenities

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