ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms) Hotel 3 stars

Customer review rating 4.5/5 7,356 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)
See on a map
+ 12 Services

Hotel extras

  • Moments from the Royal Mile and all the major attractions

  • Unique bar experience with choice of Whisky and Scottish Gin

  • Fogg's Restaurant serves a choice of regional cuisine

  • Central location, with plenty of nearby transport links

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Information message

Hotel location

ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)

6 Hunter Square
Off Royal Mile
EH1 1QW edinburgh
united kingdom

Tel: +441316192800

Check-in from 14h00

Check out up to 12h00

  • By plane

    EDINBURGH TURNHOUSE At 13km / 8.13 miles

  • By car

    A1 At 1km / 0.63 miles

  • By car

    M8 At 10km / 6.25 miles

  • By car

    M90 At 10km / 6.25 miles

  • By train

    HAYMARKET At 3.22km / 2 miles

  • By train

    WAVERLEY At 0km / 0 miles

GPS :55.949698, -3.187988

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products

Premium room with 1 double bed & a sofa bed - ideal for the family

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
Rooms

Our restaurants and bars

FOGG'S @ IBIS ROYAL MILE

Type of cuisine: Regional

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms)

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,356 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,844 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Wonderful hotel with fantastic staff.

Customer review rating 5.0/5

Anthony T. Business - 02/04/2021 Confirmed reviews ALL

I was warmly greeted by the exceptionally nice and polite Manager whose name is Dean. My room was perfect. The hotel was extremely clean. The entire team were a true delight especially Craig. I have rarely stayed in such a hotel. A true delight. My thanks to all the team. Best wishes. Anthony

Dear Anthony, Thank you for your kind words about both myself and our Ibis team, I'm very happy to hear you enjoyed your stay. Although we are currently living in a bit of a strange time, we do our best to ensure our guests have not only a pleasant stay, but that they feel welcome and connect, even with social distancing policies. I'll happily pass on these kind words to all of my team as they work there socks off and its great to hear it's all worth it :) Please take care and we look forward to welcoming you back next time! Kind Regards, Craig Front Office Team Leader

Great experience

Customer review rating 5.0/5

Marc R. Business - 26/03/2021 Confirmed reviews ALL

Considering the current situation everyone was super upbeat and couldn’t do enough to help

Dear Marc, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alison Team Member

Bad night’s sleep

Customer review rating 3.0/5

Paul Business - 23/03/2021 Confirmed reviews ALL

Only 10 other rooms occupied in the entire hotel and I was put next to the lift. Other guests clearly having party breaking COVID restrictions in their room., up and down to the bar late in to the evening. On check out, I wasn’t even asked how my stay had been otherwise I would have raised it there and then! Won’t be back to this hotel.

Dear Paul, Thank you for taking the opportunity to provide feedback about your stay. I am sorry to hear that your expectations were not met on this occasion and I would like to apologize. We strive to provide our guests with a great stay and it seems that due to a few factors your stay was dampened with noise issues. On this occasion our intent for our limited number of guests was to provide a complimentary upgrade, to provide some additional space and comfort, however this has led to you having a neighbour that I'm saddened to hear was very nosey. I'm also sorry that the elevator caused some additional noise, either through the elevator itself or walk traffic. Our hotel strives on all feedback, good and bad, and even during these troubling time we want all of our guests to have a great stay. Should you return to our hotel in the future, please feel free to contact me directly on h2… and I will ensure your rooms is located in quiet location. I do hope you will give us a chance to improve upon this stay and I look forward to welcoming you back to our hotel in the future. Kind Regards, Craig Stokes Front Office Team Leader

Welcoming staff

Customer review rating 5.0/5

Anonymous Business - 13/03/2021 Confirmed reviews ALL

Excellent stay

Thanks a lot Angela! We're glad you enjoyed your stay with us. We'll share your review with the team so we can keep being as friendly as we are. We hope to see you again soon! :D Marina

Well located

Customer review rating 3.5/5

Steven B. Business - 03/03/2021 Confirmed reviews ALL

Very polite staff —- very poor tv channels

Dear Stephen, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant even better than the previous one. Sincerely, Alison Team Member

Excellent location and lovely staff

Customer review rating 5.0/5

H. Families - 25/01/2021 Confirmed reviews ALL

Will be back again clean tidy and roomy with great service

Dear Muddaser H., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alison Team Member

Excellent located and stay.

Customer review rating 5.0/5

Ney H. Solo - 17/01/2021 Confirmed reviews ALL

Excellent attention and the room.

Dear MEY H., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alison Team Member

Well located

Customer review rating 4.0/5

N0rthernm0nkey Business - 04/01/2021 Confirmed reviews ALL

Well located, friendly staff. Helpful regarding evening meals being delivered to hotel. The room had a heater for warmth but it did dry the air which did make it slightly uncomfortable. Bathroom was clean. Standard room, but it wasn’t serviced. We mentioned this to reception, and they told us the rooms aren’t serviced unless requested (to help avoid going into room unnecessarily). Make sure you ask upon checkin if you want the room serviced. We prepaid for breakfast, but you needed to preorder/tick the items you required. No hot food was available, only pastries, fruit, cereal etc., but they were still charging full price for a very limited choice. I let reception know I was struggling with the menu choice as it wasn’t filling and without hesitation they refunded the breakfast costs. We went down to the Grassmarket and got a delicious takeaway Scottish breakfast each morning. We used Deliveroo and Ubereats for evening meals but the hotel can also suggest another group. I would stay here again, the hotel is basic and affordable and the location next to the Tron on the Royal Mile is first class. Like most businesses they are working under very difficult circumstances and good Covid protection in place. Guests should just be aware of the reduced breakfast menu and the servicing of the rooms.

Thanks for your review N0rthernM0nkey! Is always good to receive such feedback. Thank you for understanding the circumstances all of us are living. We hope to have back our previous breakfast soon, but by now, we have to keep everyone safe, and one of the choices is reducing our breakfast's options, or reducing the amount of times we go to the rooms. Next time, we'll do our best to reach the 10 :D We hope to welcome you back soon! Marina S.

Everything correct

Customer review rating 4.0/5

Quim Couples - 02/01/2021 Confirmed reviews ALL

Had to fill in a form due to COVID restrictions, but apart from that very cheap for New Year's Eve. Room very clean and staff very nice. The breakfast was definitely not worth 6.95 pounds, just some toast with jam.

Thank you for your review Quim! We always like to receive feedback to improve. Due to the current situation we have to have to have a record of our guests, (the reason for the form). We're sorry you didn't enjoy our breakfast, we also want our previous menu back. We hope in the near future to reach the 10 with you! Marina S.

Nice stay

Customer review rating 4.5/5

L. Business - 13/12/2020 Confirmed reviews ALL

Checking in was made easy and informative which was very helpful to me as I was from outside the area. Clean and tidy room with pretty much everything you needed for a stay. Friendly and helpful staff.

Thank you a lot L.! We'll show your review to the team so we can keep improving. We hope to see you again soon! Marina S.

Fantastic

Customer review rating 5.0/5

Angela M. Families - 12/12/2020 Confirmed reviews ALL

Really lovely hotel, well situated and staff are so helpful.

Hello Angela, Thank you so much for your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you in the new year Kind regards, Alison Team Member

Nice comfortable hotel - lovely friendly staff

Customer review rating 4.5/5

Eleanor S. Families - 30/11/2020 Confirmed reviews ALL

Stayed for three nights during COVID restrictions - staff were lovely and friendly, and explained the restrictions clearly. The room was comfortable and clean (and I had a nice view of St Giles from the 4th floor). Felt very safe - plenty of access to hand sanitiser

Thanks a lot for your review Eleanor! We're really glad you appreciated our efforts during these hard times. Our top priority, is the safety and comfort of our guests. We hope to see you again soon! Marina S.

Amazing

Customer review rating 5.0/5

Benjamin Couples - 20/11/2020 Confirmed reviews ALL

The receptionist Craig made us very welcomed and his partner. Told us everything we needed to know.

Dear BEN We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square ( It is always a pleasure to receive positive feedback. I will share your comments with our team and Craig. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah :) - Ibis Team Member

Quiet because of co-vid

Customer review rating 4.5/5

Glynr Couples - 16/11/2020 Confirmed reviews ALL

Fine ideal location for our stay

Thank your Glyn R.! We're happy you enjoyed our location, we hope to see you back soon! Marina S.

Location was great

Customer review rating 4.5/5

B D. Solo - 02/11/2020 Confirmed reviews ALL

Safe environment, breakfast whilst in covid was very well organised and a lot of choice. Hotel room very clean and comfortable. The only issue was the TV had freebies channels bug I could only get channels one to five.

Dear BEVERLEY D., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. We are happy to hear that you had a good time. We will also fix the TV issue as soon as possible so the next time you will have all channels available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Consuelo

Great journey

Customer review rating 5.0/5

Arianna G. Friends - 31/10/2020 Confirmed reviews ALL

Perfect experience at Ibis Edinburgh: the staff was incredibly friendly and helpful and the room was clean and comfortable. Also, the hotel is in a very central area, close to every main attraction of this beautiful city! Hoping to be able to travel again... I would surely come back!

Thank you a lot Arianna! We truly appreciate you enjoyed your stay with us! Your comfort is our top one priority, so we hope to see you again very soon! Marina S.

A two night stay in this ideally located hotel, was enjoyed very much by my husband and I.

Customer review rating 5.0/5

Gloria M. Couples - 29/10/2020 Confirmed reviews ALL

Safety measures, distancing, hand sanitizers everywhere, it was really good to see this in place. The staff are welcoming, and nothing is too much trouble for them. I was allocated a room at the back of the hotel, as requested, and was very pleased with it. As always, the room was spotless, the bathroom pristine, showing a very high standard of housekeeping. The only thing different was that there were no china mugs on the hospitality tray, just disposable paper ones, but that was fine, perfectly understandable in the current situation. The breakfast was a little different too, with no hot buffet, obviously, but a cooked breakfast was done to order if required. It was well set out, with croissants in paper bags, fruit too. The tables were socially distanced and a one way system in place, all worked well. The lounge bar was open to serve alcohol, from 6pm-10pm, but drinks had to be consumed in the bedroom, sitting in the lounge was not allowed. I suppose to discourage social gathering.We decided to change the date of our next booking from mid November (due to the theatres still being closed and winter weather) to Spring next year. The duty manager, Simon, did this in a pleasant and efficient manner, so respect to him. We look forward to our return visit, with fingers crossed for a change in the current situation we are living in.

Dear Gloria M., thank you very much! We love that you took your time to write this review, and that you appreciate our efforts to keep everybody safe while visiting this lovely city. Thank you for understanding the new measures we had to do with breakfast and the bar, we're hoping this situation changes for the better in the near future, so we can go back to our tasty buffet. We'll share your review with housekeeping and the rest of the staff, this will encourage to keep doing our best! We're hoping to welcome you back next Spring! Marina S.

Dougie elliotts stay at ibis edinburgh centre

TripAdvisor rating 5.0/5

dougie e 29/10/2020 TripAdvisor review

This hotel was amazing the staff are fantastic and go above and beyond to make me feel welcome. The rooms are great and i enjoy the views of edinburgh, food is first class as is the service, the location is superb as you are right in the heart of old edinburgh. I cant wait to go back,d..❤

Hello Dougie! Thank you for this amazing review, We will try our best to give you the room with view on the square, so you can take as many photos as you want =) It was a pleasure seeing you again! Take care, Laetitia Front office Manager

Clean

Customer review rating 5.0/5

S. Solo - 27/10/2020 Confirmed reviews ALL

A brilliant stay, bed soft with plenty of pillows, plenty of hot water. Only issue is that majority of the tv channels didn't work due to no signal. Staff lovely definitely would stay again.

Dear S. Taylor, We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms). I am so sorry you had trouble with our TVs but I am glad to hear everything else well during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justiina - Ibis team member

Excellent location, safe atmosphere, lovely staff

Customer review rating 4.0/5

Andrew J. Solo - 22/10/2020 Confirmed reviews ALL

I stayed during Covid times, but the hotel had comprehensive protective measures in place and the friendly staff were always on-hand. My pleasant fifth-floor room had a superb view over Hunter Square and beyond across the city. I had takeaway food delivered one night, and a staff member very kindly brought it up to my room. The price was highly competitive for Edinburgh city centre. Breakfast wasn't great for vegetarians (e.g. no veggie sausages, beans or eggs), but I appreciate the restricted menu was due to Covid.

Dear Andrew J., We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square (new rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. We will also expand our breakfast options to be as inclusive as possible so everybody can enjoy it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Consuelo

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in edinburgh