The staff were friendly and welcoming and all facilities were good. The breakfast was inconsistent and of poor quality. Scrambled cardboard eggs very unpleasant, ran out of yoghurt, fruit etc could do better.

Friendly, helpful staff. Room clean and comfy bed. Good selection for breakfast.

Well run hotel offering mid priced accommodation. Clean and tidy rooms. Good breakfast choice.

It all felt very different to my previous stay - such as a minimum of 3 security guards (I assume) on the main entrance (including during the afternoon & morning); and there were noisy kids playing in the corridor outside my room for quite a while during the afternoon before I went back out.

The staff were extremely polite and well mannered, and very helpful. Our room was exactly what we needed and clean and tidy. Would recommended

The staff and the food at the hotel were lovely. The room was abysmal! It smelt awful, had not been vacuumed, the bathroom was grubby with numerous hairs in the shower and the step leading from the bathroom was dirty. I can only hope that the sheets had been changed! I would not ever stay again, and it would certainly put me off booking an Ibis anywhere in the future.

Can't find any fault - very good location, very quick admission service and great room

Kids playing noisily in the corridors for a good while in the afternoon, seemingly a significant security presence inside the entrance

The hotel is very handy for the railway station, and from the bar come reception the views over Leicester are good, the service was excellent when i had a problem in my room and the staff on duty responded with efficiency and kindness and for this i wish to thank them. Breakfast was good.

Good location, staff great

I checked in late but this was no problem. The receptionist/barman was helpful and friendly (a young black guy with dreadlocks). Other staff were also good. Room was comfortable.

I booked this hotel only a week before my stay so had to pay a high price for it. I did not feel it was value for money (£193 for 2 nights, 1 person). The location is excellent. It's a very short walk from Leicester Railway Station, so very convenient. The staff were very friendly and went out of their way to be helpful. I checked in late in the evening and the member of staff who greeted me was very helpful, making sure I had plenty of decaf coffee for my room etc. The next day, I was travelling to a wedding. It was pouring with rain. I asked to use a bin bag as a makeshift raincoat for getting in and out of the taxi. A member of staff kindly found me a large umbrella to use for the day. The room itself was clean, but the environment was not great. The first night it was noisy with loud music/disco sounds which must have been from within the hotel as it does not have any immediate neighbours. The second night, my corridor smelt very strongly of cigarette smoke. Both of these gave the impression of a pretty low-rate hotel. The breakfast was OK, but not brilliant. Scrambled egg had an unpleasant taste and all the bacon was hard. There was plenty of food, though. I sound very fussy, but generally I am not. I've stayed in lots of UK hotels this year for various reasons. This one was the most expensive but the least pleasant. I also noticed a racist comment on one of the reviews on your website which I'm surprised you have not removed.

Every thing was good but only 2 black receptionist was on 16/09/2021 at 12:30 am. They are so rude and don’t know how to talk with guest but specially EWA was very helpful. Thanks EWA for every thing. Nahidul Islam Nipu

This hotel is very handy for the centre. The staff were lovely and the breakfast was delicious! On-site parking is limited but we had no problems on the night we stayed. I thought it was really good value.

The staff were excellent, warm and welcoming on arrival. Also allowed us to leave our car in their car park whilst we got the train to and from Nottingham the next day, despite not staying for a 2nd night.