ibis Leicester City 3 stars

Customer review rating (ALL Rating) 4.1/5 345 reviews

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St George's Way, Constitution Hill, LE1 1PL LEICESTER, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Telephone
Fax +44 116 262 0880

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  345 reviews

TripAdvisor Rating  3.5/5  846 reviews

Good stay

Customer review rating 4.5/5

Graham F. Business - Confirmed reviews ALL

Usual good, consistent standard

Dear GRAHAM F., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karishma

Another great stay

Customer review rating 5.0/5

Elaine Business - Confirmed reviews ALL

The hotel never disappoints. Staff are friendly and helpful, nothing is too much trouble. The rooms are clean and simple with plenty of room. Breakfast is plentiful and the all day menu provides a good range of food to suit most palates, dietary needs and preferences. Close to the railway station and a short walk to the city centre and a varied range of restaurants.

Dear ELAINE C., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you, Elaine! We hope to see you again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karishma

Handy for the Station

Customer review rating 4.0/5

Mark Solo - Confirmed reviews ALL

Stayed three nights large comfortable room, breakfasts were good. The entrance could have better signage at street level for guests arriving on foot. A jug of fresh water by the kettle would be good as there was tea and coffee provided. I will consider staying again when I return to Leicester.

Dear MARK C., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will pass these comments onto our team, so we can have ideas on how to improve further. Thank you so much for choosing to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karishma

Good location for Phoenix Cinema where we were attending Conference.

Customer review rating 4.0/5

Heather J. Business - Confirmed reviews ALL

Fine - bit disappointed with breakfast choice. Only fruit available was an apple. Scrambled egg was dry and tasteless. Shower leaked where hose joined the head.

Dear HEATHER J., We very much appreciate your comments regarding your stay at the ibis Leicester City. We apologise that your stay did not meet up to your expectations. I appreciate the constructive feedback regarding our breakfast items and just know that we are working towards improving the overall menu and system. We are sorry that during your stay it was not replenished enough and on time. We will also be sure to pass on the comments on to our maintenance about the shower head. Once again, we apologise for the inconveniences caused. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Karishma

Adequate

Customer review rating 2.0/5

Brian L. Business - Confirmed reviews ALL

In general the hotel was okay. Evening meal was adequate. I thought I had booked bed and breakfast (£136) but discovered in the morning that breakfast wasn’t included. It was a further £11. Both the room rate and breakfast cost were well in excess of the general quality of what was offered. I didn’t take up the offer or breakfast and instead made alternative arrangements

Dear BRIAN L., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry to hear that you had to make other arrangements for your breakfast. Our prices are cheaper when booked online. If you have any proof on email, we would be able to transfer it onto your booking. We are sorry that not much was done about your dissatisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karishma

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Other web-users rate our hotel

  • 428 reviews 8.8/10 Location
  • 568 reviews 6.5/10 Room
  • 551 reviews 9/10 Service
  • 315 reviews 4.5/10 Comfort
  • 280 reviews 6.3/10 Cleanliness
  • 210 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.