ibis Leicester City Hotel 3 stars

Nice and pleasant staffs

My stay at Ibis was good. The rooms are nice and cozy and the bathrooms are really big which I loved. Tue members of staff were simply amazing honestly and there was one person in particular who went all out for me to ensure I was comfortable so overall it was very comfortable. The only reason I rate it an 8 is because of the house keeping service. I guess they get housekeepers from am external organisation and those guys are just not it. They are simply very unprofessional and honestly have a very weird attitude. They also just barge in anyhow and are just not patient at all and also had a disgusting attitude on top of all of that. And on one day, the literally refused to change my sheets for no actual reason other than it was time for them to log out which makes zero sense since they hadn't done the good job they came for. But again there was a lovely member of staff who was so amazing and went ahead to give me new clean sheets and even went as far as getting me a new room..simply lovely. They were really the only distasteful part of my experience at Ibis. And they did enough damage to taint the experience Other than that, I would 100% recommend. The prices are also really good. although they fluctuate, becoming a member gives you 5% discount so that's good too. It is also close to the center and a lot of shops and stores so that's also super convenient if you're staying for a long time like I did.

It was fantastic

Room was sensibly good. However, Bathroom was very smelly and washbasin drainage was choked up. I was on the third floor and could not find a phone/intercom to contact reception.

Ok but two nights in a row woken but noisy guests at 2-3 in the morning

Great stay. Rooms are basic but clean and functional. Breakfast was good, very filling. Hotel is well located for a walk into the centre. Unexpectedly got a parking space. Staff are exceptional, friendly and welcoming, Agnieszka especially.

It was a very relaxing and pleasant stay.

Convenient stop-over whilst taking daughter to DMU

Friendly staff and clean room

Chose this hotel as they have an EV charge point - good. Staff friendly. Quality of room & facilities poor value for money.

The shower pipe was broken half of water would leak from the middle of shower. there was no soap and the shampoo pottle was empty.

No issues during check in or check out. Lift was not working in evening and we were on 4th floor. Standard budget hotel.

I enjoyed my stay and particularly appreciated the early check-in because I was going to a funeral which was early afternoon. The cooked breakfast was very good and I enjoyed it very much.

Clean and comfortable hotel but social distancing a problem in the bar/reception area, no other guests seemed to be wearing masks. Coffee machine broken at breakfast. Staff very friendly and helpful. Value for money.

Everything went on well as planned and I really loved it