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ibis Leicester City Hotel 3 stars

Customer review rating 4.1/5 2,195 reviews
ibis Leicester City
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+ 11 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi and access to a computer

  • La Table restaurant serves a choice of international meals

  • Less than five-minutes from Leicester train station

  • Nearby Leicester Cathedral, the Jewry Wall and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Leicester City

St George's Way
Constitution Hill
LE1 1PL
leicester
united kingdom

Tel: +441162487200

Fax: (+44)116/2620880

Contact email

Check-in from 14h00

Check out up to 12h00

  • By Bus :   St Margarets

  • By plane

    BIRMINGHAM INTL At 35km / 21.88 miles

  • By plane

    Coventry Airport At 56.32km / 35 miles

  • By plane

    Nottingham East Midlands At 64.37km / 40 miles

  • By car

    M1 / M69 JUNCTION 21 At 8.05km / 5 miles

  • By car

    M1 exit 21 At 10km / 6.25 miles

  • By car

    M69 JUNCTION 21 At 8.05km / 5 miles

  • By train

    LONDRES WATERLOO At 257.47km / 160 miles

  • By train

    Leicester station At 0.4km / 0.25 miles

GPS :52.633961, -1.123088

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed + 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

Restaurant

Type of cuisine: Cafe

An informal modern cafe style restaurant

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Leicester City

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,195 reviews

tripadvisor

TripAdvisor Rating 3.5/5

800 reviews

Well located for city centre

Customer review rating 4.1/5

Ian Business - 18/02/2020 Confirmed reviews ALL

Fast check in free parking good price

Dear Ian We very much appreciate your comments regarding your stay at the ibis Leicester City. I am delighted to hear you enjoyed your stay with us and you found your check in efficient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Good hotel

Customer review rating 4.1/5

Anita R. Couples - 18/02/2020 Confirmed reviews ALL

We always stay in this hotel.

Dear Anita Thank you for your review of Ibis Leicester City. I am delighted to hear you have enjoyed your stay with us once more and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Convenient

Customer review rating 4.1/5

Anonymous Solo - 17/02/2020 Confirmed reviews ALL

The staff were brilliant. Room a bit noisy but OK.

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Leicester City. I am delighted to hear your enjoyed your stay and your interactions with our team. They were pleased to hear your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Never Again!!!!!!!!!!!!!

Customer review rating 4.1/5

Mark &. K. H. Couples - 16/02/2020 Confirmed reviews ALL

Stayed here for the past 2 weekends which I have to say I wont be staying here again. So there were issues with the TV as only a handful of channels worked when asked I was giving 2 different excuses and was never rectified. Then the shower / sink smelt really bad of eggs on both visits, the temp in the room was always hot then if you open the window it's too noisy then the bed which was rock hard and pillows that felt like was sleeping on a rock then the so called bath towels which was more like a flannel just not big enough to go round. Personally I think the management should take notes from all previous comments and make some urgent changes to these rooms. So all in all it was a very bad weekend not happy with the amount of money paid for the room we got.

Dear Mark and Kath, Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of £110.20, which will be issued to your account within the next 5 days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Claire Moorey Interim General Manager

Perfect spot for a Leicester break

Customer review rating 4.1/5

Pat R. Families - 15/02/2020 Confirmed reviews ALL

Location is great, hotel has all you could need from a city hotel. Clean comfortable and staff are very helpful. Great. We will be staying again next year!

Dear Pat, We very much appreciate your comments regarding your stay at the ibis Leicester City. I am delighted that you enjoyed your stay with us and that the city centre location was perfect for your needs. Thank you for highlighting our wonderful team, they were very pleased with your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Very bad pillows

Customer review rating 4.1/5

Vee Business - 12/02/2020 Confirmed reviews ALL

My stay was okay but I would’ve liked to have had softer pillows also the Wi-Fi was not working which was highly disappointing therefore I would rate this hotel a two star

Dear Venessa, , Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Moorey Interim General Manager

Very helpfull staff.

Customer review rating 4.1/5

David Solo - 07/02/2020 Confirmed reviews ALL

I did have a minor problem with my room but was quickly rectified by very helpfull staff.

Dear David, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am delighted to hear that the issue you had was resolved in a timely and professional manner. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Nice hotel, great friendly helpful staff. 10/10.

Customer review rating 4.1/5

Andrew T. R. Business - 05/02/2020 Confirmed reviews ALL

Stay was a last minute decision that the staff handled with ease. From booking my room and needing to check in within the hour, I felt like I received outstanding service. Very pleasantly surprised with the service I received.

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Our staff were delighted to hear that you found them friendly and helpful Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Well located

Customer review rating 4.1/5

Londoner J. Couples - 04/02/2020 Confirmed reviews ALL

Lovely staff n room

Dear Bachu, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Worst stay of my life, the bedsheet had blood stains and music playing very loud at night for nights of my stay

Customer review rating 4.1/5

Karishma Couples - 03/02/2020 Confirmed reviews ALL

My two night stay was awful, when I arrived in my room there was blood stains on the bedsheet and when I was going to sleep O could hear loud banging music, I could not even get to sleep as I was up all night and ended up with a migraine. I wash ashamed of telling the staff as they was very rude, I did not feel welcomed at all. I feel I wasted my money on nothing. Very disappointing

Dear Karishma, Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Ibis Team

Good stay

Customer review rating 4.1/5

Gill Business - 31/01/2020 Confirmed reviews ALL

Very good stay at the Leicester Ibis (2nd time). I asked for a quiet room and was looked after well - quick responses by email. The staff are very friendly and helpful. Facilities were good and the bed comfortable. Very short walk from the station. Good choice.

Dear Tilly B., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Good location

Customer review rating 4.1/5

Chris W. Business - 31/01/2020 Confirmed reviews ALL

Most staff friendly. Breakfast below average. Menus same needs to be changed. Some rooms smell of smoke

Dear Christakis, Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Moorey Interim General Manager

Good Stay

Customer review rating 4.1/5

Phil Couples - 26/01/2020 Confirmed reviews ALL

Happy with my one night stay.

Dear Philip, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Moorey Interim General Manager

Ok

Customer review rating 4.1/5

B. Families - 19/01/2020 Confirmed reviews ALL

Nice and friendly staff. Remote control to TV missing in room. Bed and hot bath all you need for short stay.

Dear Soeren, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback from our members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On that note we will ensure that the remote control is available in the room for your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

Always a good stay

Customer review rating 4.1/5

Paul Business - 16/01/2020 Confirmed reviews ALL

Easy check in, welcome drink for Accor card holders, nice place, ready check out.

Dear Paul, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, The ibis Team

Good

Customer review rating 4.1/5

Pl Solo - 14/01/2020 Confirmed reviews ALL

Good location all went well

Dear Pravin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Team

One night stay Leicester

Customer review rating 4.1/5

Paul Solo - 13/01/2020 Confirmed reviews ALL

Excellent central located hotel. Food very good, good breakfast standard. Nicely refurbished rooms. Only downside the car park is quite small.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Leicester City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that our valued members are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ewa Galazkiewicz General Manager

Spot on in all aspects

Customer review rating 4.1/5

Keith S. Families - 06/01/2020 Confirmed reviews ALL

Great location. Comfy clean hotel. Friendly and very helpful staff. Family party in the centre and the hotel added to a great occasion.

Dear Keith, We very much appreciate your kind comments regarding your stay at the ibis Leicester City. We are delighted to read that you had an excellent stay and that we contributed to the family celebrations ( well, we just love to party). It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your lovely feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Team ibis

Great location with help and polite staff

Customer review rating 4.1/5

Paul G. Families - 06/01/2020 Confirmed reviews ALL

Excellent

Dear Paul, Thank you for the great review of our hotel! We are pleased to read that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis

Boxing Day shopping

Customer review rating 4.1/5

Tracey N. Families - 02/01/2020 Confirmed reviews ALL

Great service, very clean and perfectly located few min walk from centre for shopping.

Dear TRACEY N., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team
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