ibis Leicester City

ibis Leicester City 3 stars

Customer review rating (ALL Rating) 4.0/5 236 reviews

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Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Telephone +44 116 248 7200

Fax +44 116 262 0880

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  236 reviews

TripAdvisor Rating  3.5/5  834 reviews

Great location

Customer review rating 4.5/5

John M. Business - Confirmed reviews ALL

Aeeived late but friendly quick checkin. Comfy bed and good shower. Great breakfast from 0630 as I had early start on both Saturday , Sunday. Have booked to stay another weekend.

Excellent central location

Customer review rating 4.0/5

Emma Families - Confirmed reviews ALL

Excellent location near rail way. Easy check in. Clean, tidy room. Though kettle plug didn’t reach an outlet from the table so we had to use it in a chair at other end of room. Bathroom very compact but functional and clean. Bed very comfortable. Loud at night but to be expected due to location. Breakfast was tasty and offered a selection of cereal, pastries and cooked breakfast items. The coffee however was not very pleasant at all. Staff very pleasant and helpful.

Dear Emma, We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester Hotel

Hotel too far from the main shopping area

Customer review rating 1.0/5

Joesphine C. Couples - Confirmed reviews ALL

I have stayed in many of your ibis hotels.It was a pleasure to stay in all except for this one..The room was very unclean,bed sheets and duvet were all stained. And breakfast was very poor.Could not wait to get out of there.My holiday was ruined

Thank you for taking care of me so well!!

Customer review rating 5.0/5

A J. M. M. Business - Confirmed reviews ALL

It was a very nice stay. The room is clean, and its size was not bad. The location of the hotel is convenient as it is close to both the station and the town center. The staff members were very nice and efficient. The breakfast was reasonable. A little more variety may help customers who stay more than three days, but I would not complain. There was a bar in the hotel, and I was even able to enjoy dinner there as well. Some meals for dinner could be improved, but it was still good enough for me not to go anywhere else for dinner. It would have been even better if I could have left some valuables in a small safe.

Dear MICHIHIRO T., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Ana Merriman General Manager

Disgraceful room

Customer review rating 0.5/5

Barry K. Business - Confirmed reviews ALL

The room was appalling. It absolutely stank. There was mould on the carpet. I have taken photos. It was on a main road so couldn't open the window with no air conditioning. All for £100 per night

Dear BARRY K., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The stain in the carpet is in fact a stain from WD40 from a guest who took his bicycle to his room and thought it was a good idea to spray WD40. We appreciate your sharing your concerns and once again my apologies that your stay was not a satisfactory one. Yours Sincerely, Ana Merriman General Manager

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Other web-users rate our hotel

  • 257 reviews 8.6/10 Location
  • 456 reviews 6.1/10 Room
  • 402 reviews 8.8/10 Service
  • 7 reviews 6.7/10 WiFi
  • 231 reviews 5.8/10 Cleanliness
  • 224 reviews 4.2/10 Comfort
  • 159 reviews 5.7/10 Breakfast
  • 86 reviews 3.9/10 Amenities

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