ibis Leicester City 3 stars

Customer review rating (ALL Rating) 3.9/5 157 reviews

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St George's Way, Constitution Hill, LE1 1PL LEICESTER, United Kingdom

Description

Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

Our accommodation(s)

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Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Telephone
Fax +44 116 262 0880

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  157 reviews

TripAdvisor Rating  3.7/5  866 reviews

Customer review rating 5.0/5

Mark K. Solo - Confirmed reviews ALL

Comfortable room, well soundproofed. Friendly staff, check in easy. Availability of parking under the building excellent, was a concern of mine. It was a short stay and left before breakfast but the reception area where people socialising looked nice.

Customer review rating 1.0/5

Iqbal S. Solo - Confirmed reviews ALL

The room looked out on to the main busy road. No sound proofing what so ever. On top of that you can hear the freight trains at night. No peace or quite. To add insult to injury I was in the 4th floor. And the lifts were broken for the whole duration of my stay! Totally unacceptable....

Dear Iqbal, Thank you for the feedback on your stay with us. I apologise for the inconvenience caused during your stay with us. We are a city centre hotel with all the local amenities in the surrounding area. We look forward on your next stay with us. Kind regards Amit Chandehoke

Customer review rating 4.0/5

Russ H. Solo - Confirmed reviews ALL

Unfortunately when I arrived the lift was not working and won’t be until next year. Not a problem for me as I was on the first floor but something to be aware of. I arrived early, before check in time, but they kindly found me a room that was ready. The window didn’t seal very well so I had the sound of the wind whistling through (it was VERY windy) but earplugs solved that problem. The carpets could do with a wash but generally they were ok. The bed was very comfortable and the room was not too hot. Nice shower with plenty of hot water. Breakfast was good and relatively cheap. All in all I would stay here again.

Dear Russ, Thank you very much for taking the time to share your feedback. We’re glad to hear that our team was able to offer you an early check-in and that you enjoyed the comfort of the bed, the hot shower, and our breakfast. We sincerely apologize for the inconvenience caused by the lift being out of service, as well as the issue with the window and the condition of the carpet. Your comments are extremely valuable, and we will be passing them along to our maintenance and housekeeping teams to ensure these concerns are addressed. We’re delighted that, despite these issues, you would choose to stay with us again. We truly appreciate your understanding and look forward to welcoming you back on your next visit. Sincerely, Claire

Needs a bit of cleaning up but a good nights sleep

TripAdvisor rating 4.0/5

Russ_Hore TripAdvisor review

Unfortunately when I arrived the lift was not working and won’t be until next year. Not a problem for me as I was on the first floor but something to be aware of. I arrived early, before check in time, but they kindly found me a room that was ready. The window didn’t seal very well so I had the sound of the wind whistling through (it was VERY windy) but earplugs solved that problem. The carpets could do with a wash but generally they were ok. The bed was very comfortable and the room was not too hot. Nice shower with plenty of hot water. Breakfast was good and relatively cheap. All in all I would stay here again. Good location.

Customer review rating 0.5/5

Thomas M. Business - Confirmed reviews ALL

I stayed at the Ibis Leicester City on Sat 29th November 2025 for the first and last time. On my arrival I find out that the only lift was broken and will remain broken untill January 2026. No communication was sent prior to my stay as I may have been inclined to look elsewhere. The room was basic as expected but there was what appeared to be blood stained on the carpet. The air conditioning/heating did not work. The TV did not work as the coax cable had been ripped out the back of TV (Room next door had the same issue). The safety latch on the window was broken and was a safety risk. The morning after when I went down to breakfast at 9:50 I was greeted by the receptionist that said " not much left but help yourself" when I complained I was told that breakfast ended at 10am but stated 11am on my booking. I was refunded breakfast but then had the inconvenience of having to go elsewhere. I emailed All Accor with this feedback last week but have yet to receive a reply. Is this really the standard that I should expect of Ibis ?

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Other web-users rate our hotel

  • 410 reviews 8.7/10 Location
  • 532 reviews 6.3/10 Room
  • 460 reviews 8.4/10 Service
  • 7 reviews 7/10 WiFi
  • 289 reviews 4.1/10 Comfort
  • 268 reviews 5.8/10 Cleanliness
  • 165 reviews 7.5/10 Breakfast
  • 162 reviews 1.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.