ibis Leicester City 3 stars

Customer review rating (ALL Rating) 3.9/5 155 reviews

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ibis Leicester City - Image 1
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St George's Way, Constitution Hill, LE1 1PL LEICESTER, United Kingdom

Description

Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

Our accommodation(s)

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Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Telephone
Fax +44 116 262 0880

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  155 reviews

TripAdvisor Rating  3.7/5  867 reviews

Customer review rating 0.5/5

Atul K. Solo - Confirmed reviews ALL

Lifts not working, no intercoms, no watter bottle provided.

Dear Atul, We apologise for the inconvenience you have faced during your stay with us. Our lift was under refurbishment and has been operational since Friday 9th January 2026. As a budget hotel we do have telephones in the room but you will be able to call us directly on the hotel number and we will be able assist you in your needs. We do not provide bottled water in the rooms as a budget hotel but we are able to give you a glass of water with ice from our bar if you require during your stay with us. Kind regards Amit Chandehoke

Customer review rating 0.5/5

Helen R. Business - Confirmed reviews ALL

First noticed, the lift was out of order and is not due to be fixed by the end of January. Reception/Bar/restaurant had no heating, no fix date. It was freezing ! Menu was very poor. The carpets were dirty, and even worse in the room! The bed was like cardboard. Hotel is also being used by the local authority, for emergency homelessness accommodation

Customer review rating 5.0/5

Iulian C. Business - Confirmed reviews ALL

Very nice ambience, clean comfortable...

Dear Julian, Thank you for the positive comments on your stay with us. We are glad it has been an enjoyable and a pleasant stay with us. We look forward on your next visit to us. Kind regards Amit Chandehoke

Customer review rating 4.5/5

Chris M. Families - Confirmed reviews ALL

Stayed a few times now, always very good

Dear Chris, Thank you for the positive comments on your stay with us. We are glad that is has been pleasant and an enjoyable one. We look forward on your next stay with us. Kind regards Amit Chandehoke

First and last !

TripAdvisor rating 1.0/5

ThomasM2054 TripAdvisor review

I stayed at the Ibis Leicester City on Sat 29th November 2025 for the first and last time. On my arrival I find out that the only lift was broken and will remain broken untill January 2026. No communication was sent prior to my stay as I may have been inclined to look elsewhere. The room was basic as expected but there was what appeared to be blood stained on the carpet. The air conditioning/heating did not work. The TV did not work as the coax cable had been ripped out the back of TV (Room next door had the same issue). The safety latch on the window was broken and was a safety risk. The morning after when I went down to breakfast at 9:50 I was greeted by the receptionist that said " not much left but help yourself" when I complained I was told that breakfast ended at 10am but stated 11am on my booking. I was refunded breakfast but then had the inconvenience of having to go elsewhere. I emailed All Accor with this feedback last week but have yet to receive a reply. Is this really the standard that I should expect of Ibis ? Terrible experience overall !

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Other web-users rate our hotel

  • 427 reviews 8.8/10 Location
  • 541 reviews 6.5/10 Room
  • 467 reviews 8.5/10 Service
  • 7 reviews 7/10 WiFi
  • 293 reviews 4.4/10 Comfort
  • 266 reviews 6.2/10 Cleanliness
  • 182 reviews 1.8/10 Amenities
  • 173 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.