Novotel Bristol Centre Hotel 4 stars

Hotel was very clean and well presented. Staff were very pleasant and helpful. Thanks for making our stay so easy and enjoyable. Really appreciated the free parking.

Nice hotel. Mostly nice staff. Rooms are not sound proof and you can hear other people around you. We weren't told there was a fire alarm practice on the Monday morning so completely freaked me out when it went off. I later noticed one sign in the reception area but it was in a screen that kept changing so not that obvious. Breakfast on the Saturday morning was not great but they were very busy. But one member of staff stood on his phone by the bar area while another man was running around. The breakfast came out wrong and the bacon was cold and tough. However this is a shame because the other two mornings the breakfast was lovely. I wasn't going to leave a review because I don't like to leave ones that aren't completely positive but I've had about 7 emails and notifications from booking.com to leave one.

Great room, great location, free parking offer, all staff were extremely helpful.

Room ok, bathroom a bit tatty around the edges, some of the breakfast items over cooked. Parking was free due to Covid - why isn’t it free all the time?

Even taking Covid into account access to the reception from the underground car park was poorly thought out to the tune that patrons had to walk in the dark and rain up the entrance and exit ramp which was slippery and poorly lit. The room décor was tired and really needs replacing. For an establishment of this perceived quality the evening menu was extremely limited and unimaginative.

Was visiting area with 2 teens to consider Bristol uni. The staff were helpful, free parking appreciated and the map and directions offered were spot on. The staff at breakfast were helpful and attentive.

The room and bathroom was very clean. Very good value for £65 pn. We would stay again. Also speedy service when requesting additional service.

Nice clean hotel with free parking which was a bonus

Lovely staff, room was nice - but the bathroom doors are glass and are next to the head of the bed so light shines onto the bed at night and wakes you up. Bar area nice, check out nice and easy.

Pleasant staff, nice bedroom and good breakfast!

Satisfied stay with appropriate and acceptable Covid-19 measures.

Stayed here for a week whilst on business / work during the COVID 19 pandemic. Impressed by the way the hotel and staff dealt with the day to day issues at the time. Always felt safe and looked after.

It’s a good place to stay, no complaints at all

The hotel was nice. The food was good. Staff were friendly. Only issue was my car was broken into overnight in the carpark underneath the hotel and when I reported it I was told it had happened the week before too. But worrying.

We chose the Novotel for its proximity to Temple mead station and only a short walk to the city centre. .The hotel is modern and the room spacious and clean ,but bare ....there was no information booklet , no telephone and only paper cups .The facilities were closed .There was no room service so coffee and milk was not topped up .The only staff we saw during our 2 night stay was on check- in. Communication with staff was through WhatsApp only which is something I am not very familiar with .We didn’t eat in the restaurant as no menu visible . However , the stay would have been more enjoyable had it not been for the overly strict Covid 19 restrictions . At other places we stayed during Covid ... a face mask and social distancing was the only restrictions