Novotel Bristol Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,348 reviews

Novotel Bristol Centre - Image 1
Novotel Bristol Centre - Image 2
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Description

Hotel extras

  • Large on site Car Park with Electric Car Charging Points (chargeable)

  • Play area with video games and table top football for the kids

  • Hotel Gym with Steam room and Sauna

  • Seven flexible, meeting rooms for your event

  • Close to Bristol Temple Meads Train Station

Our accommodation(s)

Book this hotel
Room 1

A modern spacious room with King - size bed, ensuite bath or shower, large ergonomic work area, 32'' LCD flat screen TV, Bluetooth speaker, high - speed Wi-Fi, hair dryer, laptop safe, minibar tea and coffee facilities. Up to 2 adults

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x King size bed(s)

Executive rooms have additional services of larger bathroom, Nespresso coffee machine, Bluetooth Bose speaker, extra bathroom amenities, bathrobe and slippers, local calls and complimentary mineral water. Now fitted with 55 inch TV with casting function.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower or a low bath tub, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Experience the unforgettable! Superking bed, large, bath and separate shower, lounge area, twin sofa bed, two flat screen TV's, Nespresso coffee machine, Bose speaker, bathrobe and slippers and extra amenities up to 2 adults and 2 kids

Max. number of persons
4

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Bristol Centre

Victoria Street
BS1 6HY BRISTOL
United Kingdom

GPS:51.450786, -2.586452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 131 rooms
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • 131 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Video game area
  • Board games available
  • Play area
  • Children''s TV Channels

Well-being

In Balance by Novotel

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 120 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 0.06 ft
  • Parking pricing: 19.78 17 GBP Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Cooking style
International
Capacity
100
Accessibility
Accessible service

Menu average price: 0.16 0.14 GBP

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Inbalance by Novotel gym, sauna and steam room

With so much to organise on your special day, you can relax in the knowledge that Novotel Bristol will take care of your every requirement, ensuring that your wedding day is everything you want it to be in terms of quality, professionalism & friendliness.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,348 reviews

Customer review rating 5.0/5

Surajeet S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Maisie M. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Lien R. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Roger N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Maisie M. Business - Confirmed reviews ALL

Staff in restaurant were amazing Yooung lad with glasses very very thorough and professional

Customer review rating 2.0/5

Lien R. Families - Confirmed reviews ALL

Parking barriers would not open when presenting my car park ticket which was paid in full in advance! When parked on 4th floor the hotel entry door to lifts did not open! I was asked to walk up the ramps to next floor with suitcase and two children. No conditioner in room, i asked but was told by manager conditioner only avail for executive rooms! Poor experience all around for Novotel. To pay £150 for 1 night and unable to get into car park, building and use conditioner was unexpected. I spoke with manager but was told it would be fedback.

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Good location for access to attractions, shops, pubs and restaurants.

Customer review rating 5.0/5

Roger N. Couples - Confirmed reviews ALL

Staff excellent, lovely hotel.

Customer review rating 1.0/5

Imtiaz A. Families - Confirmed reviews ALL

As a loyal ALL Accor member, I frequently choose to stay at Novotel properties because of their family-friendly reputation. Unfortunately, my experience at your Bristol location was completely unacceptable and deeply disappointing from start to finish. Below is a breakdown of the issues I encountered during my stay: Unprofessional Check-in: Upon arrival, there were no other guests in the lobby, so I anticipated a swift check-in. Instead, the receptionist did not even acknowledge my presence for a full two minutes, as she was too busy texting on her mobile phone. Poor Room Conditions: Upon entering my room, I found a patch of the carpet to be wet, forcing me to place a towel over it so we could walk around. To make matters worse, when I sat on the main bed, the mattress also felt noticeably damp. Inconvenient Gym Access and Neglected Facilities: The following morning, my key card would not allow me entry to the gym. When I went down to reception to resolve this, a staff member casually dismissed the issue, stating, "Oh, the card reader hasn't been working for a couple of days." I was instructed to go back upstairs and wait for housekeeping to let me in. I had to sit on the floor in the corridor waiting for someone to open the door, only to find a gym that looked dirty and as though it had not been used or maintained in days. Public Embarrassment at Breakfast: When I went down for breakfast, a staff member questioned whether I had breakfast included. I confirmed that I did and was seated. However, while I was eating with my family, the same staff member approached our table and publicly confronted me, stating that breakfast was not included. She then asked me to reconfirm my room number. It became clear she had misheard me the first time, but being repeatedly questioned and harassed in the middle of the restaurant in front of my family was incredibly embarrassing and unprofessional. This accumulation of poor service, substandard room conditions, and public embarrassment completely ruined our family stay in Bristol. This is far below the standard I have come to expect from the Novotel brand and the ALL Accor loyalty program. I look forward to hearing from you promptly regarding how you plan to investigate these issues and what you will do to rectify this ruined experience

Customer review rating 5.0/5

Mark T. Couples - Confirmed reviews ALL

Stayed 4 nights for our wedding anniversary, had a great stay. Never green to a novatel before but will definitely use again.

Customer review rating 1.0/5

Khaya R. Families - Confirmed reviews ALL

Location was nice. The rooms were both so dirty, stains everywhere, sticky surfaces, the bathroom smelt. Honestly hated being in fhe hotel rooms.

Customer review rating 4.0/5

Dianna M. Families - Confirmed reviews ALL

We have stayed here a number of times over the years. Good parking and easy to walk into the harbour area.

Customer review rating 4.0/5

Natalie I. Friends - Confirmed reviews ALL

The stay was fine but there were a few niggles - long wait to check in and then only one bottle of water etc in the room even though I'd booked for two. No sofa bed in the room (although we were asked at check in if we wanted it made up and we said no, but I'd still expected it to be in there?) or it could be that I just didn't see it?!

Customer review rating 4.5/5

Jordan W. Solo - Confirmed reviews ALL

I booked to stay here with a summer, member discount. This was my first time not staying in a Travelodge or Premier Inn. I stayed for two nights. The room was lovely - really spacious, it had everything I may need, the safe and fridge were nice extras to have, my bathroom was also lovely with the option of me either having a bath or shower. I used both and they were brilliant. The full sized products in the bathroom were really nice to use as well, the only one I didn't use was the shampoo. The products smelt lovely. I had breakfast on both mornings - it was really tasty and there was plenty of options for both hot and cold food. The continental selection was really good and plenty to choose from, as well as the hot and cold drink options. The hotel felt really secure with you having to use your room key card to operate the lifts. I love the fact that there are filtered water dispensers in the corridors as well. I found the car park really handy - I left my car there throughout my stay and just walked to everything, apart from Forwards Festival in which I caught the shuttle bus. The only time I then went to my car was when I was leaving. The price of the car park was quite expensive, however, I weighed up having this hotel with their designated, secure car park against other hotels who use external car park facilities. I booked my stay about one or two months in advance, so I just put the money aside for the hotel and car park - it was worth it for ease I would say. This was a treat for me as I don't normally go away anywhere and I was fully happy with my experience. I know that they offer other facilities, but I did not use those.

Customer review rating 4.5/5

Ffion H. Friends - Confirmed reviews ALL

My stay was very convenient as I was arriving for the train station which was 5 minutes around the corner. My room was spacious and everything was working fine. Check-in could have been faster as it was just me and took around 5 minutes just to check in.

Customer review rating 3.0/5

Alex H. Couples - Confirmed reviews ALL

Okay experience, the room felt a bit tired and worn. Very old tv, poor socket access, poor hot drinks selection and no biscuits. The bathroom shower gel was empty also. Overall on par with a Premier Inn, not a 4* and much worse than the Leonardo nearby which I’ve stayed in multiple times and will stay in instead in the future.

Customer review rating 5.0/5

Helen D. Couples - Confirmed reviews ALL

Stayed one night - hotel well located - close to train station - clean and comfortable plus I was given an upgrade - thankyou !!

Customer review rating 4.5/5

Richard P. Couples - Confirmed reviews ALL

Good location for train station and sightseeing, nice breakfast - friendly, helpful staff.

Customer review rating 3.0/5

Jamie L. Business - Confirmed reviews ALL

Hotel is dated and badly needs a renovation. Corridors smell musty and the aircon is almost non existent, hardly altering room temperature. There is also a musty/damp smell from the aircon. The staff were great however and the food was of a good standard. Glad to be back in the Leonardo next week!

Customer review rating 4.5/5

Drury J. Couples - Confirmed reviews ALL

Three day stay. All perfect. Good clean room with efficient fridge and aircon.

Customer review rating 4.5/5

Lynda K. Couples - Confirmed reviews ALL

Check in was a breeze, friendly staff, comfortable bed, and great location. Would definitely stay again. My only small issue was the lack of options on the TV - connection was bad and you could only watch Apps such as Netflix on the premium rooms.

Customer review rating 4.5/5

Michael A. Families - Confirmed reviews ALL

Friendly staff and great breakfast

Customer review rating 4.5/5

Paul R. Couples - Confirmed reviews ALL

Great location for the harbour and city all within walking distance. Staff were great as usual. Will use again when visiting the city

Other web-users rate our hotel

  • 998 reviews 9.5/10 Location
  • 1,319 reviews 7/10 Room
  • 1,071 reviews 8.4/10 Service
  • 19 reviews 9/10 WiFi
  • 558 reviews 6.5/10 Cleanliness
  • 487 reviews 8.7/10 Breakfast
  • 233 reviews 6/10 Vibe
  • 7 reviews 1.1/10 Pool

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