Novotel Bristol Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,190 reviews

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Novotel Bristol Centre - Image 1
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Novotel Bristol Centre - Image 4
Victoria Street, BS1 6HY BRISTOL, United Kingdom

Description

Hotel extras

  • Large on site Car Park with Electric Car Charging Points (chargeable)

  • Play area with video games and table top football for the kids

  • Hotel Gym with Steam room and Sauna

  • Seven flexible, meeting rooms for your event

  • Close to Bristol Temple Meads Train Station

Our accommodation(s)

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Hotel location

Novotel Bristol Centre

Victoria Street
BS1 6HY BRISTOL
United Kingdom

GPS:51.450786, -2.586452

Telephone
Fax +44 117 925 5040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,190 reviews

Customer review rating 1.5/5

Steve M. Friends - Confirmed reviews ALL

We have stayed in the hotel on numerous occasions. We found that the room we were first allocated was a disability room, with a shower that had a chair in it, and the room was basically a single with a double in it. My wife went to reception and asked why we were put in this room and the receptionist said what was the problem. My wife said that we never asked for a disabled room, after a bit of discussion we were given an alternative room.

Customer review rating 4.5/5

Cath R. Couples - Confirmed reviews ALL

Our room was clean and comfortable and didn't feel too claustrophobic. The staff in the bar and restaurant were very friendly. The hotel was near the railway station and walking distance from city centre and other attractions.

Customer review rating 4.5/5

R. G. P. R. Business - Confirmed reviews ALL

Very happy with my stay, I’ve stayed at the hotel before and I will again. It has good facilities, car parking, gym, bar and restaurant and the rooms are comfortable.

Customer review rating 4.0/5

Shirley W. Couples - Confirmed reviews ALL

We chose this hotel as it matched my husband requirements in his wheelchair. We asked questions regarding the room before we booked and it matched our needs. We were not disappointed, there was room each side of the bed, the bed height was good and had a wheel in shower area. The glass screen was not really suitable. A curtain going all the way across the shower tray would have been better. Overall we were pleased with the room

Customer review rating 0.5/5

Maria R. G. N. Couples - Confirmed reviews ALL

I stayed at this hotel twice — from 16th to 20th February, and again from 26th to 27th February. During my first stay, the heating in the room was not working, and the temperature showed 16°C. I informed the receptionist working the night shift. A staff member came to the room but did not know how to fix the issue and left shortly after. I then received a call to say they would provide a small blanket and a portable radiator. Unfortunately, this was clearly insufficient, as the room was extremely large (it was a corner room), and it remained very cold. I offered to move to another room, but I was told there were no rooms available. However, when I checked online, I was able to book the same room type on the website. When I mentioned this, the receptionist did not know how to respond. This situation was particularly concerning because I have a health condition that is triggered by cold temperatures. I am more than willing to disclose this to the company if needed. Staying in such a cold room was unacceptable and caused me significant discomfort. I have stayed with Accor hotels before — for example, last year in Edinburgh — and I have always been satisfied. However, after this experience, I am extremely disappointed and would reconsider staying again. I hope someone from the company contacts me so I can formally raise this matter, especially regarding the health implications.

Other web-users rate our hotel

  • 941 reviews 9.4/10 Location
  • 1,263 reviews 7.1/10 Room
  • 1,018 reviews 8.6/10 Service
  • 18 reviews 9.5/10 WiFi
  • 495 reviews 6.7/10 Cleanliness
  • 484 reviews 8.5/10 Breakfast
  • 216 reviews 5.7/10 Vibe
  • 6 reviews 1.7/10 Pool

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