Novotel Bristol Centre Hotel 4 stars

Overall the stay was ok. The breakfast was great and delicious, the room clean and spacious. The main issue I had was the AC. It didn't work properly and the room was really cold. I had it set on 30°C all the time and it was still really cold. Hope this will get fix in the future because I know other guests had this issue too.

Weekend break with friends. Needed car park close to centre with parking available and this hotel fitted the bill exactly

I found the overall stay with you very good but... the heating in room 118 didn't work and found myself awake a lot of the night due to this and I had the thermostat up to 30!

Good

Nice clean room, helpful staff but heating didn't work

I checked in online so my key was ready when I arrived. The room was well appointed and clean. The bed was comfortable. Perfectly located for the Centre of Bristol and very near Temple Meads trainstation.

Thoroughly pleasant experience as always - Olivia, who checked me in, put me in room designed by her and what a well designed and relaxing room it was - Olivia has a talent in this area and want to put on record how impressed I was. Had a drink in bar and server was pleasant and atmosphere was fine.

Relaxed and friendly atmosphere within hotel. Good food choices for snacks and evening dining. I didn’t take breakfast at hotel Found the bar area quite cold to sit and relax in Bedroom very clean and well equipped, non decaffeinated coffee wasnt replenished in room, had to ask at reception for some Hotel was perfectly placed for my planned activities and will definitely recommend to others and I’ll stay again

Very pleasant

As always a clean, tidy hotel, with friendly and efficient staff.

We have been coming to this hotel for almost 10 years now, it has become our regular in Bristol. We particularly appreciate the staff who is always very warm and welcoming. The hotel is extremely well located and the general atmosphere is very positive. On our last few stays though we have always been assigned the same 2 rooms 230-231 (they must be the only interconnected rooms in the hotel) and they are really starting to show their age. On this occasion, in room 231 the minibar was not plugged in and the creamers in it smelled really bad. We managed to turn it back on, and throw out the contents, but it wasn't pleasant. In room 230, the soaps in the bathroom had all already been opened, so we ended up sharing the ones in 231 for the first night. The rooms were both a little cold and the air-con control in room 231 made an alarming sizzling sound if turned on. I feel bad even mentioning this because it remains one of our favourite places to stay in the UK (along with he Pullman in London), but i really know how much better the experience in Novotel can be. We have already another stay booked in this hotel next week for 2 night (29/11-01/12), and i really hope this time the rooms will be better.

good

From arrival very friendly receptionist and clean. Check in easy and quick. Nothing appeared to much trouble. Fun table game for my daughter and wife to play whilst waiting. Room clean warm and quiet. Everything we needed for our 2 night stay. We never tried the breakfast only because I refuse to pay 18.95 for a full English when I can buy it locally for 6.00. But given the cleanliness of the hotel I should imagine they serve great food. I'm just tight when it comes to money. Great value for money stay, will definately return.

Dirty rooms checked into already occupied room no heating in room

The house keeping team knocked my door at 9pm and said I called for house keeping service, which is not true. And they knocked on my door at 9:30am to clean the room. I can understand if there was some mistakes, but this happened twice and it became really annoying.