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ibis Aberdeen Centre - Quayside Hotel 3 stars

Customer review rating 4.5/5 3,531 reviews

ALLSAFE approved hotel

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ibis Aberdeen Centre - Quayside
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+ 15 Services

Hotel extras

  • Prime city centre location

  • 107 modern guest rooms

  • 24h hotel bar and restaurant

  • Free WIFI in the entire hotel

  • An ALLSAFE Clifton Environmental services certified hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Aberdeen Centre - Quayside

15 Shiprow
AB11 5BY aberdeen
united kingdom

Tel: +441224398800

Fax: (+44)1224/285830

Check-in from 15h00

Check out up to 12h00

  • Union Square Bus Station :  Union Square

  • By plane

    ABERDEEN At 11.26km / 7 miles

  • By train

    ABERDEEN RAILWAY At 0.48km / 0.3 miles

GPS :57.147087, -2.094599

Hotel services

FOGGS KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 107 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • 12 connecting rooms
    • 107 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • NCP public car park Additional charge
    • Near the property
Well-being
  • Pure Gym
    • Nearby
Family
  • Equipements for children
    • Bottle Warmer

Our accommodation(s)

Furnished with our new Sweet Bed by ibis bed and bedding, the new ibis room offers the ultimate in comfort: large double bed or two singles in our twin rooms, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & LCD flat screen TV

Our guest reviews for
ibis Aberdeen Centre - Quayside

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,531 reviews

TripAdvisor Rating 4.0/5

1,277 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Clean Rooms, Lovely Staff, Noisey Guests

Customer review rating 3.5/5

Aw Friends - 10/10/2021 Confirmed reviews ALL

As the title states. Rooms were clean, staff very friendly, breakfast of a good quality. Late returning guests very noisey but to be expected in a city centre hotel.

Dear Amanda, It’s great to see that you enjoyed your stay with us. As a Silver/Gold/Platinum Member, your feedback is really important to us. We will share your comments with the Team as I am sure they will be delighted to read them . Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on Tripadvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon! Vincent

felt vulnerable

Customer review rating 1.5/5

Barry B. Couples - 10/10/2021 Confirmed reviews ALL

cooked breakfast were Luke warm, 2 out of 3 breakfasts the bacon was like cardboard, grossly overcooked baked beans dried up, horrible scrambled eggs many guests were not wearing facemarks, making us both feeling vulnerable to covid, why were the staff not asking guests to wear them?

Dear Barry So sorry to read that your stay was not what you expected of us! This is not the usual service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We do ask people to wear their mask however we also leave that to people's common sense and respect for others. I am sorry you felt unsafe. We take your comments on board in regards to the breakfast too and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Vincent

Nice place, nice staffs, excellent value for money

Customer review rating 4.5/5

Sa Families - 08/10/2021 Confirmed reviews ALL

I stayed 4 nights in October 21. Check in took not more than a minute. I requested higher floor with good view…it was provided, they allocated a 4th floor quayside room. Very hospitable staffs. Whenever i needed something like some tea, coffe, milk, etc. were provided adequately. Impeccably clean room. Location was fantastic, close to union square, main bus stand. Lot of good eateries, pubs are nearby within 200 meters. Overall an excellent value for money. One suggestion : A microwave oven in the room would have been fantastic I’ll definitely recommend this hotel

Dear SA, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Excellent stay

Customer review rating 5.0/5

Mary O. Friends - 08/10/2021 Confirmed reviews ALL

Everything was perfect. Room was a really good size and had everything that we required. View of harbour was amazing.

Dear Mary, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Handy & very clean with friendly staff

Customer review rating 4.0/5

Liz Families - 05/10/2021 Confirmed reviews ALL

Warm welcome in this handy hotel with lovely harbour views. Small dining room so seems like most guests dine out but our breakfast was varied & plentiful. We were able to leave our cases behind the reception desk while we had our last wander which was very handy.

Dear Liz, It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Good location

Customer review rating 4.0/5

Robert.f. Couples - 05/10/2021 Confirmed reviews ALL

Enjoyed our stay

Dear Robert It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Handy for central Aberdeen, the ferry terminal and and the railway station

Customer review rating 5.0/5

James C. Couples - 03/10/2021 Confirmed reviews ALL

Very efficient check in and out, room very clean and comfortable and helpful friendly staff.

Dear James, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Good stay

Customer review rating 4.0/5

Sam Friends - 03/10/2021 Confirmed reviews ALL

Room was great very clean bed could have been softer but that is only my preference also woken up at 6am by the t.v. and other noises of guests.

Dear Sam We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize for the noise made by other customers though and hope this didn't disturb your stay too much Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent

Warm and welcoming staff

Customer review rating 5.0/5

Pmackey Solo - 02/10/2021 Confirmed reviews ALL

Really positive experience. The staff could not have been more helpful.

Dear Patricia Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Good location for trains or ferry

Customer review rating 4.0/5

Richard H. Solo - 01/10/2021 Confirmed reviews ALL

Fast check-in, very good breakfast. Nice quiet bar area

Dear Richard, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Ideal location

Customer review rating 4.0/5

Douglas A. M. N. Couples - 01/10/2021 Confirmed reviews ALL

Overall happy with our stay on e we were moved to another room on the 2 nd day. I would say the laminate flooring being used in the rooms are of a poor thickness ( the reason for the move I caught my foot on splitting joints ). No problem being moved. Unfortunately we had to cut our 5 day trip down to 4 as my wife took ill. A pity as the trip was celebrating our 55 year anniversary. We certainly use Ibis again as we are members. Regards Douglas N.

Dear Douglas and Margaret, It’s great to see that you enjoyed your stay with us We hope Margaret feels better now. We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Staycation

Customer review rating 4.5/5

Michael A. Solo - 01/10/2021 Confirmed reviews ALL

Just the break I needed without travelling too far. A laid back hotel with friendly and attentive staff. Kasper, Susan and colleagues are assets to the hospitality industry. Comfortable bed and great shower.

Dear Michael Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Oh! It is nice to be beside the Quayside

TripAdvisor rating 5.0/5

jmgglg 01/10/2021 TripAdvisor review

Within short walking distance of public transport and the city centre, the hotel is located in a quiet area. An efficient reception provided answers to various queries. The room was spacious, quiet and comfortable. The usual Ibis facilities. After a sound sleep, breakfast was a tasty selection of hot and cold fare. I just wished that I'd stayed longer to appreciate more of this interesting city and the hotel

Hi jmgglg Thank you so very much for all you've said. We are very happy that all went well for you and that we were able to meet your expectations. Don't hesitate to come back. You never know, your wish may come true. Take care Vincent

Great location and great service from the team

TripAdvisor rating 5.0/5

choichoihk 30/09/2021 TripAdvisor review

The team has been not only cheerful but also very helpful. It is just literally 5 mins from the bus / train station and also the town centre which enable us to always go back to the hotel to take a break whenever we want. It is definitely a highly recommended hotel for visits to Aberdeen.Triple insulated windows ensure a quiet sleeping environment to us.

Hi choichoihk Thank you so very much for those nice comments. We are so glad you've enjoyed your stay with us and that you've also enjoyed the city. We hope to see you again soon Take care Vincent

Excellent location

Customer review rating 4.5/5

Ian M. Couples - 29/09/2021 Confirmed reviews ALL

Regular visitor to Aberdeen and always use the Ibis quayside. Hotel always clean and staff more than willing to oblige in any way.

Dear Ian Always happy to welcome you back It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Great stay. Friendly staff.

Customer review rating 5.0/5

Liz Families - 28/09/2021 Confirmed reviews ALL

Two nights while visiting family. Lovely stay. Staff very helpful and friendly. We will be back at ibis Aberdeen.

Dear Liz, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Well Located

Customer review rating 3.5/5

Haleem Couples - 26/09/2021 Confirmed reviews ALL

Location was good Staff friendly Noisy neighbours

Dear Haleem, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

OK, but...

Customer review rating 3.5/5

Paul-michael Couples - 26/09/2021 Confirmed reviews ALL

The staff are lovely and friendly and helpful. The room was clean. However, the room was also very warm and the window could only be opened an inch or two for very little ventilation. The air conditioning unit ended up only being an oversized fan and did very little to ease the heat in the room. I could not have been there during the summer. It's OK for a night or two while on holiday, could not recommend for business.

Dear Paul-Michael, We love the fact you took the time to tell us how you felt about your stay . We hope you did enjoy your stay in our lovely city anyway and we really hope that you will come back in ibis Aberdeen for a future stay to prove that we care about you. Do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent
Customer review rating 4.5/5

Jennifer Couples - 25/09/2021 Confirmed reviews ALL

Overnight stay to visit family

Dear Jennifer, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

Great location

Customer review rating 4.5/5

Rachel T. Families - 25/09/2021 Confirmed reviews ALL

Good value and great location

Dear Rachel Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! We love the fact you took the time to tell us how you felt about your stay & feel free to share your experience on TripAdvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186487-d20…-Reviews-Ibis_Aberdeen_Centre-Aberdeen_Aberdeenshire_Scotland.html Or Google: https://www.google.com/travel/hotels/s/Xdjcb See you again very soon and do not hesitate to enjoy our Only On rate on ibis.com and accorhotels.com with your ALL card Vincent

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