ibis Aberdeen Centre - Quayside Hotel 3 stars

Customer review rating 4.5/5 3,236 reviews
ibis Aberdeen Centre - Quayside
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+ 16 Services
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Room 1

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Hotel extras

  • Prime city centre location

  • 107 modern guest rooms

  • 24h hotel bar and restaurant

  • Free WIFI in the entire hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf (Nearby)
Business services
  • Self service business centre
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis Aberdeen Centre - Quayside

15 Shiprow
AB11 5BY
aberdeen
united kingdom

Tel: +00441224398800

Fax: (+0044)1224/285830

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABERDEEN At 11.26km / 7 miles

  • By train

    ABERDEEN RAILWAY At 0.48km / 0.3 miles

GPS :57.147087, -2.094599

Our accommodations

Accessible room

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Accessible room

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 258sq ft

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Aberdeen Centre - Quayside

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,236 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,258 reviews

Good location. Friendly staff.

Customer review rating 4.5/5

Vera S. Business - 23/03/2020 Confirmed reviews ALL

Pleasantly clean.

Great location with friendly staff

Customer review rating 4.5/5

Stewart S. Solo - 22/03/2020 Confirmed reviews ALL

I am a regular visitor and as always the staff are very friendly and always look after me during my stay.

Great Location and Very Pleasant Staff.

Customer review rating 4.5/5

Joe K. Couples - 21/03/2020 Confirmed reviews ALL

Only a 2-night stay but we had a great time. The hotel was exactly where we wanted to be so the car was parked up from start to finish and the parking discount voucher was appreciated. Only 2 small grumbles. We were a bit warm as it was not a proper aircon system so we had to wedge the window open. The shower extractor fan was ineffective, but I have found that common in most hotels. Even with the onset of the COVID crisis, the staff were lovely and very helpful.

Good Location, Very loud neighbours

Customer review rating 4.5/5

S. Business - 20/03/2020 Confirmed reviews ALL

I have stayed in this hotel various times now due to it location and easy of parking, unfortunately on this occasion the rooms next to me we occupied by very loud and assuming drunk customers of the hotel, at one point I thought they were coming through the wall when they started fighting, they were shouting and screaming at each other. Once they made up the then started singing and playing music very loudly. Very unpleasant night sleep. I informed the reception in the morning to which they respond with sorry.

Excellent service

Customer review rating 4.5/5

Anonymous Friends - 18/03/2020 Confirmed reviews ALL

Very comfortable stay and staff were so pleasant and helpful.

Dear MOIRA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Well located, clean, and combortable

Customer review rating 4.5/5

Ryan B. Business - 17/03/2020 Confirmed reviews ALL

Everything I expected at a good price. No complaints.

Dear RYAN, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good location, "comfy room

Customer review rating 4.5/5

Fiona H. Families - 15/03/2020 Confirmed reviews ALL

Pleasant. Lovely staff.

Dear FIONA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good location

Customer review rating 4.5/5

Darren S. Friends - 14/03/2020 Confirmed reviews ALL

Stayed in this hotel a few times, some changes across the years have made the experience better, simple check in, bar, restaurant. However some basic errors this time around. "Air conditioning" in the room was blowing out hot air, despite the room being overly warm and the bathroom fan wasn't working either. Outside was noisy so opening the window was also not an option. The result, a not so good sleep in an over stuffy room with little or no fresh air. Yes it's cheap, yes it's a bed for the night but just can't get over those basic faults.

Dear DARREN S., We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

It is noisy. Did not have an uninterrupted sleep for both the 2 nights

Customer review rating 4.5/5

Doreen Couples - 11/03/2020 Confirmed reviews ALL

It is traffic noise and also young people party sound. Appear to be drunk. Then the birds at dawn..aw..i will not stay at ibis on my next trip to aberdeen.

Dear DOREEN WEE WEE T., Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Clark Assistant General Manager

Comsistent

Customer review rating 4.5/5

Keith Business - 09/03/2020 Confirmed reviews ALL

Experience was ok until I stunned my toe on the floor outside the bathroom which had lifted.

Dear KEITH, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Clark Assistant General Manager

Great location

Customer review rating 4.5/5

Gary D. Business - 08/03/2020 Confirmed reviews ALL

Friendly helpful happy bed good breakfast 10/10

Dear GARY, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Excellent location

Customer review rating 4.5/5

Lesley Families - 07/03/2020 Confirmed reviews ALL

Very welcoming front of house staff

Dear LESLEY, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Excellent Location.

Customer review rating 4.5/5

A. O. A. Business - 05/03/2020 Confirmed reviews ALL

Great service. Satisfied.

Dear A., We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great location for City Centre

Customer review rating 4.5/5

Derek M. Couples - 04/03/2020 Confirmed reviews ALL

We cannot fault the service we received during our recent stayover at Aberdeen Ibis Hotel. All the staff we interacted with were pleasant, courteous and professional, nothing was to much trouble. We will definitely use Aberdeen Ibis for futuere stays in the granite City. thank you

Dear DEREK, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great location, nice clean friendly stay.

Customer review rating 4.5/5

Linda Solo - 04/03/2020 Confirmed reviews ALL

2 nights with breakfast. Room was spotlessly clean, location very good. Breakfast was plentiful. Like the Save planet initiative and incentive - encouraging. Staff helpful and friendly.

Dear LINDA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. We all have to do our bit for the planet, we are very glad you noticed our efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great Location

Customer review rating 4.5/5

Maureen Friends - 03/03/2020 Confirmed reviews ALL

Ideal city centre location, pleasant staff and all you require for a city break. Excellent breakfast. Been several times before and will return in the future.

Dear MAUREEN, It is a pleasure to welcome you back again time and time after. Please let me know anytime if there is anything at all we can do to make your next stay even more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great spot to get around

Customer review rating 4.5/5

Billy J. Families - 01/03/2020 Confirmed reviews ALL

We had a very enjoyable few days here, been before and as per usual everything is satisfactory.

Dear BILLY, Thank you for your kind review. It is always a pleasure to welcome our loyal guests back to our hotel. Please contact me at any time if there is anything i can help with to make your next stay even more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Had a nice stay

Customer review rating 4.5/5

Jenny Couples - 25/02/2020 Confirmed reviews ALL

Everything was good apart from the room being too hot, and the air con did not work manually to allow me to change it

Dear JENNY, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. We are sorry to hear your room was too warm, please accept our apologies. Please contact our team at anytime during your stay if there is anything at all we can help with. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Lovely staff and room exactly what was needed

Customer review rating 4.5/5

Mackonahack Solo - 24/02/2020 Confirmed reviews ALL

Asked for a quiet room and got this. Kindly reception staff made me feel most welcome

Dear SANDI, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good stay and excellent location

Customer review rating 4.5/5

Jacob Business - 23/02/2020 Confirmed reviews ALL

Front Desk personnel were extremely professional and courteous. Room was functional and neat.

Dear JACOB, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager
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