Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 179 reviews

Best price
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Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
Mercure Edinburgh Haymarket Hotel - Image 3
Mercure Edinburgh Haymarket Hotel - Image 4
38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Telephone
Fax +44 131 229 2409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  179 reviews

TripAdvisor Rating  3.9/5  1,163 reviews

Customer review rating 5.0/5

Camille J. Friends - Confirmed reviews ALL

Bed is comfy, the morning team was very nice - Thank you for the room upgrade

Customer review rating 3.0/5

Davidmr M. Business - Confirmed reviews ALL

Poor reception. Restaurant not open on Mondays - day of arrival with no reason given

Front desk issues and really Bad internet serivce almost no service

Customer review rating 2.0/5

Gb Couples - Confirmed reviews ALL

I really think this hotel has dropped the ball on customer service, issues, no air in room, they were locked front the front desk and they had had numerous complaints . While I was there. Internet was only really available in the lobby or if you got lucky maybe 1-2 bars in room. The room as ok, their shower is extremely slippery . I would recommend not staying there . Also when you try to email them , they may or may not get back to you.

NOT GOOD

Customer review rating 0.5/5

Rodney Families - Confirmed reviews ALL

CLEAN AND NEW, BUT DEFINATELY NOT A 4 STAR HOTEL TERRIBLE SERVICE/ STAFF NOT TRAINED WE DID RECIEVE A MAKE-BELIEVE UPGRADE/COFFEE POD MACHINE IN ROOM/STICKER ON THE DOOR THAT STATED PRIVELAGED /SLIPPERS AND A GOWN? ON ONE OF THE DAYS AT THIS HOTEL WE ARRIVED BACK TO OUR ROOM TO FIND THAT THEY DIDNT CLEAN THE ROOM/ WE ASKED WHY THE ROOM WAS NOT CLEANED WHEN WE LEFT A TAG ON THE DOOR STATING WE WERE OUT/ WE WERE TOLD THAT THE CLEANERS DONT SPEAK ENGLISH AND LEAVING A TAG ON DOOR MEANS DONT CLEAN THE ROOM?/ UNFORTUNATELY FOR US, ALL CLEANING STAFF HAD LEFT FOR THE DAY.

Ok Stay

Customer review rating 2.0/5

Sankalp S. Couples - Confirmed reviews ALL

I was extremely disappointed with my stay at this hotel. While the location is convenient—close to the city center and Haymarket—that’s about the only positive. Shockingly, there was no internet available throughout my stay, and I was only informed of this at check-in. To make matters worse, the in-room phone lines were also not working. This meant that any time I needed assistance, I had to walk down three floors to speak with reception. Despite raising the issue, nothing was done for two full days because it was the weekend—completely unacceptable for a hotel that claims to be reputable. The lack of internet and poor mobile reception in the room made it incredibly difficult to plan my sightseeing or onward travel. In today’s world, basic connectivity is a must, and this hotel failed to deliver on that front. I won’t be returning.

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Other web-users rate our hotel

  • 888 reviews 9.1/10 Location
  • 1,256 reviews 6.4/10 Room
  • 1,107 reviews 8.6/10 Service
  • 83 reviews 2.6/10 WiFi
  • 626 reviews 6.7/10 Cleanliness
  • 569 reviews 8.2/10 Breakfast
  • 31 reviews 4.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.