Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 159 reviews

Best price
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Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
Mercure Edinburgh Haymarket Hotel - Image 3
Mercure Edinburgh Haymarket Hotel - Image 4
38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Telephone
Fax +44 131 229 2409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  159 reviews

TripAdvisor Rating  4.0/5  1,138 reviews

Great location, staff all friendly

Customer review rating 4.5/5

Tony Couples - Confirmed reviews ALL

Great staff and friendly

Mecure Haymarket

Customer review rating 4.0/5

Adrian B. Couples - Confirmed reviews ALL

Hotel ok, but it's a shame that the room was a little cosey, and no fridge working.

Good stay

Customer review rating 4.0/5

Magda S. Families - Confirmed reviews ALL

The hotel was nice but a bit too overpriced. The location was quite good. I asked in the reception for an additional coffee sachet, as I like my coffee really strong, was told that a member of the staff would deliver it to my room which didn’t happen.

Thank you for sharing your thoughts. We're glad you enjoyed the location and found the hotel nice. We apologize for the oversight regarding the coffee sachet and the inconvenience it caused. Your feedback is important to us, and we'll address this issue with our team to ensure better service in the future. We appreciate your input and hope to have the opportunity to serve you better on your next stay.

Close to Haymarket station

Customer review rating 5.0/5

Iain K. Solo - Confirmed reviews ALL

Perfect

Dear Iain K., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations Team

Hugely overpriced and under serviced

Customer review rating 1.0/5

Brian S. Couples - Confirmed reviews ALL

I booked a so-called ‘Privilege Room’ for 3 nights at the end of the Edinburgh Festival and was extremely disappointed. Despite paying around £300/night I arrived to discover that breakfast wasn’t included and other than a few drinks in a mini bar no idea what the ‘Privilege’ element really was, the room was tiny as was the bed. On my penultimate day I returned at 3pm to discover the room had not been made up. I asked if it could be but had to wait in the lobby for over 90 minutes for someone to tidy the room after being told that that day’s check-outs took priority. Mold on the rear of the room curtain and constant noise from the rooftop fan added to an unpleasant experience. The staff seemed to have no interest in making the stay better for us. It absolutely ruined what was supposed to be a lovely weekend away with my partner. I’ve stayed at this hotel many times as a solo business guest but will not be doing so again. The cost was punitive for such an awful experience and I’d really appreciate you considering a partial refund.

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Other web-users rate our hotel

  • 1,026 reviews 9.1/10 Location
  • 1,423 reviews 6.4/10 Room
  • 1,211 reviews 8.7/10 Service
  • 40 reviews 2.6/10 WiFi
  • 725 reviews 6.8/10 Cleanliness
  • 603 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.