Mercure Edinburgh Haymarket Hotel 4 stars

Name: Mercure Edinburgh Haymarket Hotel | Hotel in Edinburgh - ALL
Address: 38 Gardners Crescent, EDINBURGH, EH3 8DQ, GB
Telephone: +441312970480
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 175 reviews

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Mercure Edinburgh Haymarket Hotel - Image 1

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33 33 photos/video

38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

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Mercure Edinburgh Haymarket Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Edinburgh Haymarket hotel is ideally located in the heart of Edinburgh, making it the perfect base for guests looking to explore this historic city. This stylish 4-star hotel provides all the comforts of home and more, with spacious rooms and plenty of on-site facilities such as a fitness centre and more. With easy access to the Edinburgh International Conference Centre EICC, Haymarket train station and tram stop the hotel is ideal for guests looking for style and convenience.

Only a few of Edinburgh's hotels can boast such a prime location, with Edinburgh Castle, the old town and Grassmarket areas easily walkable and Edinburgh zoo located less than 2.5 miles away with direct access from Haymarket. The nearby canal basin is also a must-see, with picturesque views and plenty of activities to take in.

Why not visit our modern four star hotel in Edinburgh city centre where a warm welcome awaits. My team and I look forward to seeing you soon!

Craig Aitchison, Hotel Management

Hotel extras

Less than a 10-minute walk to Haymarket train station
Less than a 10 minute walk into Edinburgh Old Town
Located nearby EICC, making it ideal for business guests
Central location, with plenty of nearby transport links
On-site fitness centre available to all hotel guests

Our accommodation(s)

Room

Comfort Double Rooms

2 pers. max

Bedding 1 x Double bed(s)
Views: Garden View or City View
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Comfort Twin Rooms

2 pers. max

Bedding 1 x Twin bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Comfort Double Rooms with sofa bed

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Rooms with sofa bed

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Rooms

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Comfort Double Rooms

2 pers. max

Bedding 1 x Double bed(s)
Views: Garden View or City View
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Rooms

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

+44 131 297 0480

+44 131 229 2409

HAYMARKET STATION

Railway station

Access: 0 m / 0 mi 9 min walk / 3 min drive

EDINBURGH HAYMARKET

Railway station

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

GENTING CLUB

Casino

Access: 0 m / 0 mi 7 min walk / 2 min drive

USHER HALL

Opera/symphony/concert hall

Access: 0 m / 0 mi 8 min walk / 3 min drive

CINEWORLD

Cinema district

Access: 0 m / 0 mi 7 min walk / 2 min drive

EDINBURGH CITY CTRE

Tourist attraction

Access: 0 m / 0 mi 1 min walk / 1 min drive

NATIONAL GALLERY

Art and Culture

Access: 1.61 km / 1 mi 22 min walk / 7 min drive

NATIONAL MUSEUM

Art and Culture

Access: 1.61 km / 1 mi 19 min walk / 6 min drive

EDINBURGH CASTLE

Tourist attraction

Access: 1.61 km / 1 mi 18 min walk / 6 min drive

MILITARY TATTOO

Art and Culture

Access: 1.61 km / 1 mi 18 min walk / 6 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 3.22 km / 2 mi 33 min walk / 12 min drive

MURRAYFIELD GOLF C

Golf course

Access: 3.22 km / 2 mi 38 min walk / 8 min drive

St. James Quarter

Shopping district

Access: 1.61 km / 1 mi 14 min walk / 9 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

Near the property

Car park

BAR

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 175 reviews

TripAdvisor Rating 3.9/5 1,164 reviews

The good place but poor AC heat function

Chuxuan L. Families - 4/17/2025 Confirmed reviews ALL

The place is good it’s near the Tesco express and it is also convenient to go to the city centre. But the staffs do not highlight the high loyalty of ALL (Gold card member).And the welcoming drink is only displayed on the app.(My password of the app is wrong and it not able to reset) The AC heat function is poor.I have lived here before, but the AC heat function still not available all the time.The staff only to reset the AC and there do not provide the real portable heater, not provide the heat fans.(Noisy) The room model is limited the premium room do not have king size bed.

Don't Stay Here

577ciarank Couples - 4/17/2025 TripAdvisor review

No Guest Wifi - Reception failed to tell us that the WiFi was down on arrival. Only after trying for 20 minutes or so did I go down and ask them were I was told that there was an issue since that morning. Looking at other reviews here, this wasn't the case, and this has been going on longer. I also find it disturbing that there was another open guest wifi showing where you had to pay for wifi. I can only imagine a few guests have gone down this route. As someone who works in IT I'm shocked there was no rudancy for this as a service that guests require. Phones Down - Phones were down during stay, most likely due to Wifi/Internet issues. Breakfast - Sausages rubbery and a film on the fried eggs that you would nearly choke on it was that hard. Room Service - States it's till 9.30pm on the menu. I went down at 9pm and was told it was only till 9 pm. Only because it was a cheeseboard did they facilitate me.

Good location

Simon K. Business - 4/16/2025 Confirmed reviews ALL

The hotel is located at a great location. The room I paid for was the privilege room which was the highest category so I did not get any eligible upgrades but I wished at least I got a room with a view at least. Instead I had one window facing a 3m wall in a void. There was a noticeable hum from the main exhaust air intake which I had to get used to. The air conditioning system kept blinking with a L18 error despite them resetting the thermostat. To add to this, the day I checked in, they changed their internet providers and so the internet was down and was not at all working throughout my 6 days stay. On the positives, I was offered a portable heater but I did not want ore noise so I was given a second duvet which was sufficient although I had to deals with the blinking green light from the Thermostat error. The manager Ahmed was very apologetic and offered lots of complimentary compensation which I appreciated and mainly because of the internet which is really out of his hands as even when the internet was working, it only worked within the reception area zone and the level below only. So I do give cudos on how the staff handled it as they were all very nice and did what they could to make my stay pleasant. So my 7 rating is rated to the staff service and the room was generally comfy. It would have been better, it I got a view, no humming noise, no aircon issues and working internet. ACCOR should be more hands on with the issues they were going through which i did find that it was disappointing from ACCOR

The reception must be on strike

Steven E 4/14/2025 TripAdvisor review

Warning.. Do not book this hotel for business!!!

RozieRach11 Business - 4/13/2025 TripAdvisor review

Spent 4 nights here for business and the experience was absolutely awful. There was no WiFi and when I complained about this (every day) I was told it would be fixed that day (it never was…) I couldn’t even connect to my phone hotspot and had to cancel many meetings as I needed privacy and connection and there is nowhere else in the area that offer private room/WiFi unless you book way in advance. This had an extremely detrimental impact for many people who need my support. They did not offer any compensation for this failure to provide a very basic service despite my requesting it at reception. My booking agency (Expedia) have also said they have been unable to contact them to arrange compensation. Other issues included breakfast not being available until 7.30am (I was at work for 8, so there was not enough time to eat) room cleanliness was poor, there was a hair my bed (not mine!) and it was not hoovered once during my stay. The shower was more of a dribble, the sliding bathroom door is a dangerous fire hazard and I also found staff to be dismissive. Nobody took my complaint seriously when I did speak to them and the reception is always busy with people making complaints! I will never use this hotel chain again.

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Web-users rating

Other web-users rate our hotel

882 reviews 9.1/10 Location
1,251 reviews 6.5/10 Room
1,097 reviews 8.6/10 Service
76 reviews 2.7/10 WiFi
620 reviews 6.9/10 Cleanliness
569 reviews 8.2/10 Breakfast
173 reviews 5.8/10 Food
30 reviews 5.2/10 Bar

16 reviews 9/10 Location
50 reviews 5.7/10 Room
39 reviews 7.6/10 Service
9 reviews 2.7/10 WiFi
20 reviews 6.4/10 Cleanliness
17 reviews 7.7/10 Breakfast
8 reviews 5.5/10 Food

29 reviews 9.1/10 Location
33 reviews 5.8/10 Room
36 reviews 7.9/10 Service
11 reviews 7.2/10 Cleanliness
10 reviews 8/10 Breakfast

22 reviews 9.1/10 Location
25 reviews 5.1/10 Room
31 reviews 8.7/10 Service
17 reviews 8.4/10 Breakfast
12 reviews 7.2/10 Cleanliness

5 reviews 9.2/10 Location
12 reviews 5.5/10 Room
8 reviews 8.5/10 Service
7 reviews 6.4/10 Cleanliness
6 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Edinburgh Haymarket Hotel 4 stars

Description

Hotel extras

Our accommodation(s)

Comfort Double Rooms

Comfort Twin Rooms

Comfort Double Rooms

Privilege Rooms

Hotel location

Access and transport

Hotel services

BAR

Breakfast

Our guest reviews

Web-users rating

Our other establishments nearby