Name: Mercure Edinburgh Haymarket Hotel | Hotel in Edinburgh - ALL
Address: 38 Gardners Crescent, EDINBURGH, EH3 8DQ, GB
Telephone: +441312970480
Rating: 3.8

Mercure Edinburgh Haymarket Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Edinburgh Haymarket hotel is ideally located in the heart of Edinburgh, making it the perfect base for guests looking to explore this historic city. This stylish 4-star hotel provides all the comforts of home and more, with spacious rooms and plenty of on-site facilities such as a fitness centre and more. With easy access to the Edinburgh International Conference Centre EICC, Haymarket train station and tram stop the hotel is ideal for guests looking for style and convenience.

Only a few of Edinburgh's hotels can boast such a prime location, with Edinburgh Castle, the old town and Grassmarket areas easily walkable and Edinburgh zoo located less than 2.5 miles away with direct access from Haymarket. The nearby canal basin is also a must-see, with picturesque views and plenty of activities to take in.

Why not visit our modern four star hotel in Edinburgh city centre where a warm welcome awaits. My team and I look forward to seeing you soon!

Craig Aitchison, Hotel Management

Hotel extras

Less than a 10-minute walk to Haymarket train station
Less than a 10 minute walk into Edinburgh Old Town
Located nearby EICC, making it ideal for business guests
Central location, with plenty of nearby transport links
On-site fitness centre available to all hotel guests

Our accommodation(s)

Room

Comfort Double Rooms

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Garden View
Accessible room

See availabilities

Room

Comfort Twin Rooms

2 pers. max

Bedding 1 x Twin bed(s)

See availabilities

Room

Comfort Double Rooms with sofa bed

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Privilege Rooms with sofa bed

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Privilege Rooms

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Comfort Double Rooms

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Garden View
Accessible room

See availabilities

Room

Privilege Rooms

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

+44 131 297 0480

+44 131 229 2409

HAYMARKET STATION

Railway station

Access: 0 m / 0 mi 9 min walk / 3 min drive

EDINBURGH HAYMARKET

Railway station

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

USHER HALL

Opera/symphony/concert hall

Access: 0 m / 0 mi 8 min walk / 3 min drive

EDINBURGH CITY CTRE

Tourist attraction

Access: 0 m / 0 mi 1 min walk / 1 min drive

CINEWORLD

Cinema district

Access: 0 m / 0 mi 7 min walk / 2 min drive

GENTING CLUB

Casino

Access: 0 m / 0 mi 7 min walk / 2 min drive

MILITARY TATTOO

Art and Culture

Access: 1.61 km / 1 mi 18 min walk / 6 min drive

NATIONAL MUSEUM

Art and Culture

Access: 1.61 km / 1 mi 19 min walk / 6 min drive

EDINBURGH CASTLE

Tourist attraction

Access: 1.61 km / 1 mi 18 min walk / 6 min drive

NATIONAL GALLERY

Art and Culture

Access: 1.61 km / 1 mi 22 min walk / 7 min drive

MURRAYFIELD GOLF C

Golf course

Access: 3.22 km / 2 mi 38 min walk / 8 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 3.22 km / 2 mi 33 min walk / 12 min drive

St. James Quarter

Shopping district

Access: 1.61 km / 1 mi 14 min walk / 9 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Bar
100% Non Smoking Property

Near the property

Car park

BAR

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 172 reviews

TripAdvisor Rating 3.9/5 1,188 reviews

NO HEAT OR WIFI????

Ali H 1/27/2026 TripAdvisor review

Currently wiring this review as sitting awake in the hotel bed at 5am wrapped in two layers of clothing and a water bottle. The room is THAT cold me and my mother have not been able to sleep. This was booked as a suprise , I didn’t get to read the reviews before booking, how I wish I knew before coming. Every issue we have contacted desk and been told “it should work” I called downstairs also after arriving to contact about heating twice (no answer) I then went downstairs and ask and We where told there was a problem with heating which I feel the company should legally have tell their customers that their hearing isn’t working before spending their hard earned money on a room that feels like your outside instead of a luxury hotel. especially 4 flights up during winter!) If you have any medical or underlying medical conditions and you need any type of HEAT , don’t come here. This won’t benefit your health at all. I have physical struggles where I need heat, these hotel conditions and atmosphere won’t benefit you mentally or physically if your the same. Man at desk offered to drop a mini heater which was lovely if him Turns out if ur not sitting DIRzeCTLY beside it, u won’t feel it. The draft in the room takes out every single bit of heat: NO WIFI Complain to the desk and was told “it should work” and to try connect again. Full night in a hotel; freezing and no wifi and has to use data for the full night which I had to also pay for and not sleep because of a rock solid bed also. Don’t come here if you don’t want major disappointed A hotel experience is meant to make your holiday stress free and easy breezy to come back to after a good day. We are both now freezing and exhausted for our day ahead with no sleep or data now lol and Couldn’t be more unsatisfied with this hotel and their rooms. Paid to be Freezing cold all night with Rock solid beds No WiFi unless bottom floor. Sounds like a waste of money for a boring night. I’d much rather have stayed home.

Horrific hotel

alijaffer242 1/26/2026 TripAdvisor review

Horrific experience. No heating in January. Hair on the shower wall, damp in the room, damp smell in the room, carpet not hoovered. DO NOT BOOK

Eric T. Business - 1/25/2026 Confirmed reviews ALL

Too cold in the room. Toilet flush didn’t work. Way below other mercure hotels. Manager absolutely not friendly

Poor customer service

O1964HAdg 1/23/2026 TripAdvisor review

After asking whether an earlier check-in might be possible, I received a response from a member of staff that I found unwelcoming. I raised a complaint regarding this matter but have yet to receive any follow-up.

Ann H. Friends - 1/19/2026 Confirmed reviews ALL

After finding out there was no heating I was disgusted to learn that this has been an ongoing problem for months. We were freezing in our rooms. We were supplied with an extra duvet and a very small fan heater which didn’t help much. We then found out that this was not an isolated case it affected the whole hotel. Not very good for a 4 star establishment. The staff were very professional but I felt sorry for them taking the complaints and trying to placate disheartened guests. The heating problems need to be sorted as a matter of urgency otherwise I cannot see your hotel keeping its 4 star status. No recompense was offered to customers who checked out because of the heating issues. My opinion is that you should not take any more bookings until this problem is sorted and I heard other guests saying the same thing. I shall not be returning to your hotel and I heard other guests saying the same.

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