Mercure Edinburgh Haymarket Hotel 4 stars

TripAdvisor rating 4.0/5 928 reviews
Mercure Edinburgh Haymarket Hotel
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Less than a 10-minute walk to Hatmarket train station

  • Hoolets Restaurant offers a choice of international meals

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • PorterPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ
edinburgh
united kingdom

Tel: +441312970480

Fax: (+44)1312292409

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  

  • By plane

    EDINBURGH AIRPORT At 11.27km / 7 miles

  • By train

    EDINBURGH HAYMARKET At 0.8km / 0.5 miles

  • By train

    HAYMARKET STATION At 0km / 0 miles

GPS :55.943985, -3.209553

Our accommodations

Comfort Double Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Twin Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Double Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,322 reviews

tripadvisor

TripAdvisor Rating 4.0/5

928 reviews

Ideal short break

Customer review rating 4.3/5

Janet V. Couples - 02/12/2019 Confirmed reviews ALL

My husband and I came to Edinburgh for an overnight stay the hotel was really convenient for both the rail station and the city. We had a pleasant stay with very welcoming staff and a room was available when we arrived, before the official check in time which was a bonus we were only going to leave our luggage. The breakfast was fine a few more local specialities would have been appreciated we enjoyed the haggis but there are a lot of breads jams etc local to Edinburgh which would be good to see at breakfast. All in all I would recommend the hotel for a stay in Edinburgh.

MR

Customer review rating 4.3/5

Kevin Business - 01/12/2019 Confirmed reviews ALL

very good location, hotel and friendly staff. overall a great stay albeit only for one night

Courteous Staff-Excellent Location

Customer review rating 4.3/5

Catherine B. Couples - 01/12/2019 Confirmed reviews ALL

Room was clean and warm, as I am an Accor member we received a small Scottish gift and voucher for a drink at the bar. This is a lovely touch as was the hand written welcome note. Ideal location for all shopping and train station. Parking is 2 minutes away and short walk to Hotel. Staff friendly and helpful.

Noisy hotels

Customer review rating 4.3/5

Kh Couples - 29/11/2019 Confirmed reviews ALL

We paid for a budget room the room itself was nice and clean. The only downside was the constant sound of the lift going up and down.

Miss

Customer review rating 4.3/5

Sophie D. Business - 26/11/2019 Confirmed reviews ALL

Really poor despite staying several time before Turned up and the hotels system was down so got put in a single room. No signal on the tv broken hair dryer Aircon alarm woke me up at 7am and didn't go off until 8am with zero communication despite me calling reception twice Fire alarm went off

Premium room not worth paying the extra for.

Customer review rating 4.3/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Average. Room 509 was mostly clean. Bathroom smells damp and mouldy. Carpet very grubby. Bed comfy and sheets were clean. TV was good. Room advertised as having rainfall shower so expected fixed square large shower head. Just normal shower in room. Apple TV I think was also advertised in room. There was not. No view at all from window.

Nice hotel

Customer review rating 4.3/5

Lisa Families - 25/11/2019 Confirmed reviews ALL

Upon check in we were given the wrong room key, which someone had already checked in & had their belongings in the room. Thankfully they weren’t in the room as it would have been very embarrassing for everyone. Went to reception & told them, they gave me another the room (the correct room) as there was a hand written note welcoming me. Apart from that we enjoyed our stay. Nice room, great location.

Comfortable and clean

Customer review rating 4.3/5

Karen Business - 25/11/2019 Confirmed reviews ALL

Was very pleasantly surprised at the comfort and most importantly, the cleanliness of the room and bathroom. Breakfast was good too, lots of choice and tasty. Also the room didn't seem to be overheated which so many hotels are in the winter. Better cool than too hot. That said I couldn't figure out how to use the thermostat so not sure if the room was cool by design or accident! The only downside was that the shower ran cold very shortly after I stepped into it in the morning!

Poor customer service

Customer review rating 4.3/5

Anne L. Couples - 23/11/2019 Confirmed reviews ALL

Had another couple walk into our room in the morning after being told their room was ready, then had the receptionist phone me asking who I was and mead me feel like I was in the wrong. Then the receptionist stood there saying sorry when we came down but just wanted us to leave.

Good value for money

Customer review rating 4.3/5

Na… Business - 22/11/2019 Confirmed reviews ALL

Happy with the service, cleanliness

Customer review rating 4.3/5

Anonymous Friends - 18/11/2019 Confirmed reviews ALL

A very good stay, apart from the toilet cistern not working properly and had to call reception at 4am to fix it.

Nice stay in Edinburgh.

Customer review rating 4.3/5

Anonymous Solo - 17/11/2019 Confirmed reviews ALL

Pleasant, quiet room, good breakfast.

Customer review rating 4.3/5

Anonymous Couples - 17/11/2019 Confirmed reviews ALL

Hotel itself was great and I have no complaints, after leaving an item in the room I made 3 phone calls (was told I would get a call back each time) and sent 3 emails, (no reply to any) was only when I sent a rather annoyed email I actually got a response.

solid choice for a conference

Customer review rating 4.3/5

B Business - 16/11/2019 Confirmed reviews ALL

easy check-in room was a little noisy (water and air vents) probably could have used an additional chair in the room pillows a bit firm (subjective)

Very good

Customer review rating 4.3/5

Shadi Business - 16/11/2019 Confirmed reviews ALL

Great, would visit again.

Ok to good

Customer review rating 4.3/5

John D. Solo - 16/11/2019 Confirmed reviews ALL

Ok to good

Excellent. Problems getting onto the wifi

Customer review rating 4.3/5

Anonymous Business - 14/11/2019 Confirmed reviews ALL

Delightful room and breakfast

Good stay until checking out

Customer review rating 4.3/5

Shona Business - 13/11/2019 Confirmed reviews ALL

I had an enjoyable stay however the memory of this is slightly ruined when checking out/waiting on my taxi. A begger entered the hotel and approached me asking to pay for a stay at the hotel then for money then for food. I had tried to defuse the situation and they moved onto other guests then to reception. The begger then came back to me and started shouting abuse while I exited for my taxi. He must have been in the hotel for quite a while and upset a number of guests. I was quite saddened/ disappointed as there was at least 3 members of staff at reception that did not attempt to help the situation.

A great place to stay in Edinburgh, staff are welcoming, friendly and helpful, and the hotel is clean and modern.

Customer review rating 4.3/5

Mairi Couples - 12/11/2019 Confirmed reviews ALL

I checked-in shortly after spraining my foot and reception was very welcoming and helpful, offering me a bucket of ice to take to the room (much appreciated!). As a member of the club, there was a lovely welcome message left in the room alongside some complimentary treats. This is the third time I've stayed at the hotel and the room (a Privilege room) was as expected - clean, modern, comfortable and with everything I needed. I requested a quiet room as I am a light sleeper, a request which was met, and I didn't hear a soul all weekend - perfect! I didn't eat at the hotel, but I would recommend the room service menu is clearer about ingredients/allergens etc. as it would have encouraged me to order. Also, I would recommend the hotel/Mercure reviews the toiletries provided as the shampoo is not great for someone with long hair! Perhaps provide a separate conditioner. We had to ask for more toiletries (in fairness, we do use a lot, but there was really only enough for one person) but these were provided to us straight away upon calling reception. I will absolutely stay here again. As I mentioned, the staff are great, the hotel is clean and modern and the location is great for exploring central Edinburgh - quiet, but not too far away from everything.

Central hotel location with nice room but service lacked somewhat

Customer review rating 4.3/5

Anonymous Business - 11/11/2019 Confirmed reviews ALL

was charged twice for room and whilst this was rectified no apology was given or explanation as to why i was charged twice.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in edinburgh