Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 193 reviews

Mercure Edinburgh Haymarket Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  193 reviews

TripAdvisor Rating  4.0/5  1,130 reviews

Comfortable stay

Customer review rating 4.0/5

Cm Solo - Confirmed reviews ALL

I had a short stay at the hotel. It is centrally located and clean. My room was a good size.

Dear Claire M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Aitchison

Family weekend

TripAdvisor rating 5.0/5

billjohnson665 Families - TripAdvisor review

Good clean hotel very friendly and helpful staff gym for guest only had Breton the hotel but the breakfast was excellent hot breakfast buffet was refreshed constantly the hotel has easy access to the bars clubs and restaurants and shopping

Bad experience

Customer review rating 0.5/5

Jimmy Families - Confirmed reviews ALL

You gave us a room with a strong painting smell. We have changed after the first night , but I’m still shocked that you provide a room like that to your customer without empathy about it. Very disappointed considering the level of mercure hôtel

Dear Jimmy A., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh Haymarket Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Aitchison

Lovely hotel - would stay again!

TripAdvisor rating 5.0/5

Jazzyd93 TripAdvisor review

Stayed for 3 nights and would definitely stay again. Nice big hotel with a modern reception and smiley staff. Dining area looked lovely although we did not use it. Our room was fresh and clean and the bed was very comfortable. We were pleased to have a mini fridge, an iron + ironing board and a hairdryer. The bathroom was very clean and the shower was roomy. The fee toiletries were lovely and smelt beautiful. The gym had a great cross trainer! The only negative was that we were LG1 which meant our view out of the window was essentially a wall, would kindly ask for a room above ground floor next time.

A great hotel for a business stay!

TripAdvisor rating 5.0/5

phoebeee07 Business - TripAdvisor review

I thoroughly enjoyed my three nights at the mercure. I was travelling up for business and I felt so looked after during my entire stay. My room was upgraded to a privilege room which included a free mini bar of soft drinks, water, robes & slippers, a nespresso machine and a free newspaper each morning. The room was big and spacious, the cleanliness was of excellent standard, the gym onsite was great and reception were super helpful when I realised there was no remote in my room and the room didn’t seem to get warmer when turning up the temperature, they instantly assisted in bringing a heater to my room and a new tv remote. Everything was perfect and I will always choose this hotel for when I’m working in the city. I also felt so safe as a single female travelling alone. Thank you so much everyone!! You were fantastic.

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Other web-users rate our hotel

  • 1,130 reviews 9/10 Location
  • 1,665 reviews 6.2/10 Room
  • 1,397 reviews 8.4/10 Service
  • 41 reviews 3.8/10 WiFi
  • 846 reviews 6.1/10 Cleanliness
  • 664 reviews 8/10 Breakfast
  • 214 reviews 5.5/10 Food
  • 47 reviews 4.7/10 Bar

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