Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 156 reviews

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Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
Mercure Edinburgh Haymarket Hotel - Image 3
Mercure Edinburgh Haymarket Hotel - Image 4
38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Telephone
Fax +44 131 229 2409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  156 reviews

TripAdvisor Rating  4.0/5  1,141 reviews

A Disappointing Experience

TripAdvisor rating 2.0/5

mjherko TripAdvisor review

The privilege room was a disappointment. Except for a small closet with 4 hangers and a shelf, there was no other place to put clothes - no cabinets, no drawers. This meant pretty much living out of suitcases for 2 people for 5 nights. The heating/air conditioning system needed to be reset by hotel staff several times. After a long trip, we thought it would be nice to eat in the hotel dining room on our first night, however, the dining room was closed to hotel guests because there was a group function that took up half the room. The hotel staff offered to make up a plate for us to bring to our room. That would have meant sitting on the bed to eat. (Aside from the bed there was just one chair) This happened twice during our stay. Neither time was there any signage that the dining room was not available to other hotel guests. The Nespresso machine functioned sporadically. The bathroom could have used a couple more hooks and/or an additional shelf for storing toiletries and towels. On a positive note the wifi worked well (although it's an unsecured network) and the water pressure and water temperature in the bathroom were good. Also, the staff was friendly. This hotel might be adequate if you're planning on staying for one or two nights and feel no need to unpack.

HOTEL PRİCE İS HİGH

Customer review rating 3.0/5

Hakan Families - Confirmed reviews ALL

HOTEL İS GOOD BUT PRİCE İS HIGH :(

Good location and quiet

TripAdvisor rating 4.0/5

Blackth0rn TripAdvisor review

Well located for Haymarket station, although despite it’s name it’s arguably more in Fountainbridge, this is a good sized hotel, and if you like Mercure then this is certainly a far better bet than their Princes Street option. Check in was quick and easy, and my room was located at the end of a corridor on the 3rd floor. There was some noise evident from the nearby lifts, but certainly not enough to keep me awake and I slept well with no noise from either inside or outside, although the air-con seemed to have a habit of switching itself off which meant the room did get rather hot at times. The room itself was a decent size with safe, tea/coffee making facilities, an empty ‘fridge as well as complimentary water and shortbread which was replenished daily, as were the towels, despite the sign saying that they wouldn’t be if they were left on the rail. The shower was decent enough, and everything was clean and tidy. Breakfast offered a good spread with all bases covered, including cooked, cold meat & cheese, fruit, cereals, pastries, etc. Overall, nothing to get excited about certainly, but a solid enough choice.

Well-located, clean and tidy

TripAdvisor rating 4.0/5

davethesuede Business - TripAdvisor review

I stayed in Edinburgh days earlier in a nearby hotel. Of the two I’d go back to Mercure. The room was very similar except the shower was considerably bigger. There was a safe in my room, and I didn’t see one in the other hotel. Breakfast was good. Staff were friendly. Recommended

Disappointed

Customer review rating 2.0/5

Mike Couples - Confirmed reviews ALL

The privilege room was a disappointment . Except for a small closet with 4 hangers and a shelf, there was no other place to put clothes - no cabinets, no drawers. This meant pretty much living out of suitcases for 2 people for 5 nights. The heating/air conditioning system needed to be reset by hotel staff several times. After a long trip, we thought it would be nice to eat dinner in the hotel dining room on our first night, however, the dining room was closed to hotel guests because there was a group function that took up half the room. This happened twice during our stay. Neither time was there any signage that indicated that the dining room was not available to other hotel guests. The Nespresso machine was functioning sporadically. The bathroom could have used a couple more hooks and/or an additional shelf for storing toiletries and towels. On a positive note, the wifi worked well, the water pressure and hot water in the shower was good. Also, the staff was polite and friendly. All in all, I would not stay at this Mercure hotel again and will post this review on trip advisor for other travelers to see.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise for the inconveniences you encountered, including the limited storage space and the dining room availability. Your comments are invaluable as we continually strive to improve our services. We’re glad to hear you found our staff polite and friendly, and that you enjoyed the Wi-Fi and water pressure in the shower. We appreciate your insights regarding the bathroom amenities and the Nespresso machine, and we will certainly take them into consideration for future improvements. We hope you’ll consider giving us another opportunity to provide you with a better experience in the future.

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Other web-users rate our hotel

  • 1,028 reviews 9.1/10 Location
  • 1,422 reviews 6.5/10 Room
  • 1,204 reviews 8.7/10 Service
  • 40 reviews 3.5/10 WiFi
  • 724 reviews 6.9/10 Cleanliness
  • 605 reviews 8.1/10 Breakfast
  • 186 reviews 5.9/10 Food
  • 33 reviews 4.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.