Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 169 reviews

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Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
Mercure Edinburgh Haymarket Hotel - Image 3
Mercure Edinburgh Haymarket Hotel - Image 4
38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Telephone
Fax +44 131 229 2409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  169 reviews

TripAdvisor Rating  4.0/5  1,137 reviews

Good stay

Customer review rating 4.0/5

Magda S. Families - Confirmed reviews ALL

The hotel was nice but a bit too overpriced. The location was quite good. I asked in the reception for an additional coffee sachet, as I like my coffee really strong, was told that a member of the staff would deliver it to my room which didn’t happen.

Close to Haymarket station

Customer review rating 5.0/5

Iain K. Solo - Confirmed reviews ALL

Perfect

Dear Iain K., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations Team

Hugely overpriced and under serviced

Customer review rating 1.0/5

Brian S. Couples - Confirmed reviews ALL

I booked a so-called ‘Privilege Room’ for 3 nights at the end of the Edinburgh Festival and was extremely disappointed. Despite paying around £300/night I arrived to discover that breakfast wasn’t included and other than a few drinks in a mini bar no idea what the ‘Privilege’ element really was, the room was tiny as was the bed. On my penultimate day I returned at 3pm to discover the room had not been made up. I asked if it could be but had to wait in the lobby for over 90 minutes for someone to tidy the room after being told that that day’s check-outs took priority. Mold on the rear of the room curtain and constant noise from the rooftop fan added to an unpleasant experience. The staff seemed to have no interest in making the stay better for us. It absolutely ruined what was supposed to be a lovely weekend away with my partner. I’ve stayed at this hotel many times as a solo business guest but will not be doing so again. The cost was punitive for such an awful experience and I’d really appreciate you considering a partial refund.

Good hotel, if a tad expensive

TripAdvisor rating 4.0/5

Maz80London Business - TripAdvisor review

Location is approx 20 to 25 minute walk from the Old Town. The common areas are nice, but not perhaps as much of a wow as similar priced/level hotels. Staff were very friendly and checked me in efficiently. I only had one normal teabag on the room, however I requested more and it was dealt with quickly. Room had a coffee machine, fridge and safe. The room was clean and had smart modern decor. It seemed clean. Air con was very effective, so much so that I had to put the temperature up. USB sockets to charge devices which is always helpful. I didn’t have breakfast so I can’t comment on that. I stayed here in August while the Fringe Festival was on, so potentially the high price was because of that.

Hi Maz, Thank you for the wonderful comments. We are delighted that you enjoyed your stay at Mercure Edinburgh Haymarket. We look forward to welcoming you back next time you’re in Edinburgh. Kind Regards, Reservation Team

Convenient

Customer review rating 3.5/5

Tony Couples - Confirmed reviews ALL

We were attending the Fringe and staying 2 nights. The room was clean and comfortable and had everything we needed. As we had originally only booked the room, breakfast was an extra. As the charge was £18+ and we only wanted a continental, we felt the charge was exorbitant so we went elsewhere. Also the car park was not very convenient for unloading and loading any luggage as it was in an underground car park over 150 yards away in the next block.

Dear William B., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

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Other web-users rate our hotel

  • 1,042 reviews 9.1/10 Location
  • 1,457 reviews 6.5/10 Room
  • 1,226 reviews 8.6/10 Service
  • 39 reviews 2.7/10 WiFi
  • 736 reviews 6.6/10 Cleanliness
  • 598 reviews 8/10 Breakfast
  • 38 reviews 5.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.