Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 223 reviews

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Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  223 reviews

TripAdvisor Rating  4.0/5  482 reviews

poor hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The hotel hallways were cold, the hotel room was cool on arrival. the bet sheets were stained.. the shower room was very small but the radiator in the shower was scalding hot and i dropped something in the bathroom and burned my right shoulder from the radiator which has left a red burn mark on my skin.

A great nights staff for my relatives

TripAdvisor rating 5.0/5

Mike B TripAdvisor review

Booked rooms for 3 elderly relatives & needed guaranteed swift & easy access. I booked via receptionist Nicola who was very helpful. On Christmas night, Laura was lovely & my "oldies" had a lovely welcome. The rooms were clean & high spec & all had a great sleep. Pick-up was trouble free too. Well done to all the staff & thank you!

The perfect wake.

TripAdvisor rating 5.0/5

Steve C TripAdvisor review

Perfect room and hosts for a wake following a family funeral. Extremely helpful and considerate from the outset, the space allocated was stylish and spotless with plenty of room for the guests, all of whom commented afterwards on the tasty food - of which there was more than plenty. The staff were friendly and respectful throughout, even the bar prices were reasonable. All in all, the best review I could give is that my mother would have enjoyed it.

Fantastic Conference space with fabulous staff!

TripAdvisor rating 5.0/5

Jenny B TripAdvisor review

We regularly use the conference and restaurant area for a weekly meeting. The space is perfect for our needs but more importantly, the service we receive is always beyond expectation. Always greeted with smiles, we never ask for too much and the communication is always sound. Thank you Mercure for being our meeting host.

Customer review rating 2.5/5

Tony Business - Confirmed reviews ALL

Room and reception staff fine. Restaurant experience/food less thrilling.

Dear Tony, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our room and reception staff satisfactory; they strive to provide a welcoming atmosphere for all our guests. However, we regret that your dining experience did not meet your expectations. Your comments about the food quality and specific items such as the absence of brown sauce at the table have been duly noted, and we will ensure that this is addressed with our culinary team moving forward. We also appreciate your insights concerning the practicality of our bathroom design, particularly regarding the shower exit and mirror placement. Your observations are invaluable as we continuously seek ways to enhance guest comfort and functionality within our facilities. We hope you will consider staying with us again in the future so we can provide you with an improved experience that meets all your expectations. Thank you once again for your constructive feedback. Kind Regards Hassan Raza

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Other web-users rate our hotel

  • 78 reviews 9.3/10 Location
  • 297 reviews 6.3/10 Room
  • 306 reviews 7.9/10 Service
  • 7 reviews 9.5/10 WiFi
  • 150 reviews 5.1/10 Comfort
  • 128 reviews 5.8/10 Breakfast
  • 118 reviews 7.7/10 Cleanliness
  • 45 reviews 5.8/10 Value

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