Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 180 reviews

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Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP NEWBURY BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  180 reviews

TripAdvisor Rating  3.8/5  515 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Pratt M. Couples - Confirmed reviews ALL

I stay regularly at the sister hotel near Thame and decided to stay at West Grange for New Years Event

Thank you for choosing to stay with us at West Grange for our New Year’s event, and for being a loyal guest at our sister hotel near Thame. We’re delighted you decided to join us for the celebrations and hope you had an enjoyable stay. We truly appreciate your continued support and look forward to welcoming you back again soon. Kind Regards, Zoltan Kovacs General Manager

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

Laura the receptionist understood my car charging predicament with no Type 1 cable on board and my wish to have a lazy Saturday afternoon waiting for my partner to bring a cable and stay overnight in a beautiful warm and functional room and enjoy an excellent late Sunday breakfast. Our experience was flawless

We’re delighted to hear that Laura was able to assist you with your car charging predicament and help turn it into a relaxing and enjoyable stay. It’s great to know you appreciated the comfort of the room, the chance to unwind over a lazy Saturday afternoon, and that Sunday breakfast was a highlight as well. We truly appreciate your kind words and are thrilled that your experience was flawless. We hope to welcome you back again very soon. Kind Regards, Zoltan Kovacs General Manager

Customer review rating 4.5/5

Marie-therese M. Friends - Confirmed reviews ALL

Ideal location to meet up with friends and family from various parts of England; comfortable room and delicious dinner only slightly spoiled by the noise/music from a private function in the main area, but we had been told beforehand.

Thank you for sharing your feedback. We’re pleased to hear that you found our location ideal for meeting up with friends and family, and that you enjoyed a comfortable room and a delicious dinner. We appreciate your understanding regarding the noise from the private function and are glad this was communicated in advance. Your comments are valued, and we hope to welcome you back again in the future. Kind Regards, Zoltan Kovacs General Manager

Customer review rating 4.5/5

Lesley C. -. T. Friends - Confirmed reviews ALL

We had a very friendly welcoming, very quick service

Thank you so much for your kind review. We’re delighted to hear that you found our team friendly and welcoming, and that you enjoyed the lovely atmosphere. It’s great to know that the service was quick and made you feel well looked after. We truly appreciate your feedback and hope to welcome you back again very soon. Kind Regards, Zoltan Kovacs General Manager

Customer review rating 2.5/5

Markus B. Business - Confirmed reviews ALL

Receptionist Laura extraordinary friendly and helpful. Breakfast is a catastrophe - from thin orange juice cocentrate water mix, over unhealthy Kelloggs Muesli to cheapest sausages and disgusting scambled eggs. Breakfast chairs dirty, found one of five possible to sit on without necessarity of bringing my suit to laundry next day. Rooms are clean and ok, 233 ist located beside chimney with exhaust from kitchen. Fan running from 05:00am to 10:00pm - impossible to sleep after 05:00 in that room. Left my window open during day, all my clothes still have the smell of the terrible sausages. Friendly Laura offered me to change room, but I was to lazy... Thanks to Laura again.

We apologize for the issues you encountered, as well as for any disturbance, inconvenience, or dissatisfaction that affected your comfort. Your experience is important to us, and we are genuinely sorry that your stay was impacted in this way. Thank you for taking the time to share your feedback. Once again, please accept our deepest apologies. Kind Regards, Zoltan Kovacs General Manager

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Other web-users rate our hotel

  • 87 reviews 9.5/10 Location
  • 281 reviews 7.2/10 Room
  • 342 reviews 8.5/10 Service
  • 10 reviews 9.2/10 WiFi
  • 122 reviews 6.8/10 Breakfast
  • 121 reviews 8.1/10 Cleanliness

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