Name: Mercure Newbury West Grange Hotel - ALL
Address: Coxs Lane, Bath Road, Midgham, Newbury, BERKSHIRE, RG75UP, United Kingdom
Telephone: +441635273074
Rating: 4.2

Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 419 reviews

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Description

Mercure Newbury West Grange Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure West Grange Newbury is simply a wonderful hotel which is located in an excellent location minutes from Newbury. It's a beautiful building with an incredible history, all cared for by a team of passionate people. Within these walls we have so much to share and our passionate employees are eager to welcome you back in to their world and confirm we have the passion, insight and expert knowledge to help make your stay a wonderful one

We are conveniently located between Newbury and Reading and therfore provide great conveience to all guests whether it be for business or pleasure. We are also just few minutes away from J12 of M4

Hotel extras

Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.
Onsite restaurant and bar which serves English & European cuisine.
3 acres of beautiful landscapes gardens fully equipped with outdoor seating
Close Proximity to Newbury Racecourse and Highclere Castle
80 cover dining area perfect for private parties and wedding receptions

ALLSAFE approved hotel

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Telephone +44 1635 273074

+44 1635 862351

THATCHAM

Railway station

1.61 km / 1 mi 29 min walk / 5 min drive

M4 JUNCTION 12

Highway exit

13.2 km / 8.2 mi 13 min drive

LHR

Int. airport 1 - IATA code

64 km / 40 mi 48 min drive

HEATHROW

Int. airport 1 - full name

64.37 km / 40 mi 48 min drive

LUTON

Domestic airport 1 - full name

93.34 km / 58 mi 1 hrs 21 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

THE OLIVE TREE RESTAURANT Non contractual photo

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our accommodation(s)

Spacious room with ensuite bathroom, free WiFi, a flat screen TV and tea and coffee making facilities

Room

Standard room with 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Direct dial telephone

Room

Standard room with 2 single beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Superior room with 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Lovely Hotel

Kim Couples - 9/27/2022 Confirmed reviews ALL

My husband and I had a wonderful stay at this hotel. The staff were very helpful and friendly. The rooms were lovely, and the bed was incredibly comfortable, like sleeping on a cloud! The food at the restaurant was top notch. We will certainly return when we find ourselves in Thatcham.

Dear KIM S., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Tidy hotel a bit away from amenities

Geoff Business - 9/23/2022 Confirmed reviews ALL

Hotel was clean and tidy, cant get food till 6pm which was disappointing and it wasnt the quietest hotel ive stayed in which is not good for me as a light sleeper. Could hear a constant whirring sound, turned off my extractor but could still hear it and other clientele in the hotel clearly liked slamming doors I guess they were in and out so often for a fag and pretty much slammed the door closed every time, felt like the whole hotel shook

Dear GEOFFREY G., Thank you for taking the time to tell us about your experience at the Mercure Newbury West Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel

Ok hotel maybe let down by clientele

GeoffG1976 Business - 9/22/2022 TripAdvisor review

Stayed for 3 nights earlier this month. Read a few reviews about it being unclean but the room I had was spotless. Tried the restaurant at the hotel, food was nice but couldn't get any food till 6pm and I am normally back at hotel from site by 4.15pm so wasn't happy had to wait about for food. Asked for a quiet room in my request but I could hear a lot of noise, sounded like extractor fan going all night somewhere, turned mine off by isolation switch but could still hear it, not good for me as a light sleeper and a lot of the clientele seem to be typical contractors with no respect for noise, every night from 7pm till 10pm people in and out of rooms I assume to go for a smoke but I don't think they could slam their doors any louder felt like the whole hotel shook. Location is out of the way of most things, another pub is on same road less than 5 mins walk away if fancy a change of scenery

good stay

Sara Couples - 9/21/2022 Confirmed reviews ALL

We were welcomed by a friendly gentleman who checked us in and I believe up graded our room. He then noticed we were members so gave us a voucher for our welcome drink. The room was nice and clean. The food was good.

Dear SARA H., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Excellent hotel

Stephen Couples - 9/21/2022 Confirmed reviews ALL

Everything was perfect, room, service, foot facilities all outstanding

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

138 reviews 9.5/10 Location
448 reviews 6.2/10 Room
458 reviews 8/10 Service
11 reviews 7.4/10 WiFi
187 reviews 7/10 Cleanliness
181 reviews 6.4/10 Breakfast

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