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Mercure Newbury West Grange Hotel 4 stars

Customer review rating 4.5/5 340 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Mercure Newbury West Grange Hotel
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+ 9 Services

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant and bar which serves English & European cuisine.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • 80 cover dining area perfect for private parties and wedding receptions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • Golf Paying
Business services
  • 2 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane
Bath Road
Midgham
RG75UP newbury, berkshire
united kingdom

Tel: +441635273074

Fax: (+44)1635862351

Check-in from 14h00

Check out up to 12h00

  • By plane

    HEATHROW At 64km / 40 miles

  • By plane

    LUTON At 93km / 58 miles

  • By car

    M4 JUNCTION 12 At 13km / 8 miles

  • By train

    THATCHAM At 1km / 1 miles

GPS :51.402065, -1.2162276

Our accommodation(s)

Spacious room with ensuite bathroom, free WiFi, a flat screen TV and tea and coffee making facilities

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

THE OLIVE TREE RESTAURANT

Type of cuisine: International

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE OLIVE TREE

Type of cuisine: Bistro

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE OLIVE TREE

Unwind in The Olive Tree Bar which serves a full range of spirits as well as brandies, liqueurs, soft drinks and beers. Snacks and light meals are also available throughout the day providing that extra bit of convenience.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE OLIVE TREE BAR

The Olive Tree Bar serves a full range of drinks ranging from spirits to beers as well as snacks and light meals adding that extra bit of convenience

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 5 people

Find out more

Our guest reviews for
Mercure Newbury West Grange Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

340 reviews

tripadvisor

TripAdvisor Rating 4.0/5

394 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

It was fine

Customer review rating 4.0/5

Peter W. Business - 15/06/2021 Confirmed reviews ALL

Far more expensive than other recent stays in the same hotel - all was fine except the shower leaked a lot.

Good stop off location

Customer review rating 4.0/5

Anonymous Solo - 14/06/2021 Confirmed reviews ALL

Staff helpful and polite. However, the hotel didn't receive my room request that I made when booking on line, which was a disappointment

good team

Customer review rating 4.5/5

Chris T. Business - 14/06/2021 Confirmed reviews ALL

staff will do anything to help, they always go that extra mile.

Wedding

Customer review rating 5.0/5

Tracy E. Friends - 14/06/2021 Confirmed reviews ALL

It was my big day . Staff and management where amazing there was nothing they couldn’t do for my party guests the hotel is run super well and smoothly. I would recommend this as a wedding venue the grounds are beautiful for photos as well as the hotel the rooms are spacious and clean . Breakfast I had 2 days and both exceptional service and quality.

Convenient Hotel to my activity week-end

Customer review rating 2.5/5

Trisha M. Solo - 14/06/2021 Confirmed reviews ALL

The room is adequately furnished. Unfortunately the light over the dressing table/desk did not work so rather dark. I personally found the beds rather hard but I know many prefer them that way. I just had not realised that due to Covid rooms are not serviced in between days and was not told on booking in. This would have been useful as would have cleaned the tea cups and made a better job to making the bed!!!!

Great location, great staff and great food

Customer review rating 5.0/5

Tracey Friends - 14/06/2021 Confirmed reviews ALL

Check in was smooth, reception staff were fantastic! Grounds were beautiful, room was clean and fresh. The food in restaurant was very well presented and tasted great! I would recommend this hotel

Useful local location

Customer review rating 4.5/5

Robert G. Solo - 12/06/2021 Confirmed reviews ALL

easy to book at very short notice

Good location for me and a nice experience.

Customer review rating 4.0/5

A B. V. Business - 11/06/2021 Confirmed reviews ALL

I found the room to be comfortable, the staff personable and the Covid measures appeared to work well.

Dear MARTIN B., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you

Fantastic stay

Customer review rating 5.0/5

Peter K. Couples - 11/06/2021 Confirmed reviews ALL

Amazing service from a warm and friendly team. Everyone was so attentive. The hotel is lovely is superb grounds - the view from the bedroom was breathtaking

Dear PETER K., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you

Lovely stay

Customer review rating 4.0/5

David A. Couples - 07/06/2021 Confirmed reviews ALL

Had a lovely stay. The hotel was booked as somewhere near Highclere and a treat for my wife’s 70th birthday. The room was very clean and whilst it wasn’t serviced during our stay we only had to ask for new towels etc and we were supplied immediately. To be ultra cautious we took our own anti-bac wipes and wiped all surfaces immediately after entering the room. We did not find any dust or dirt on the wipes showing how clean the room was. There were a couple of issues :- 1) I never saw any QR code for registering our presence there on the NHS COVID app. I must admit it was remiss of me as I didn’t ask but they should be plainly on show. 2) I was expecting to be temperature checked when we arrived but was never checked or asked about whether we had any symptoms. 3) On our first night we decided to eat in the hotel. Unfortunately it took 1 hour before the meal arrived. As there were only two other people in the restaurant there appeared no reason for such a long wait. So we ate out in other local pubs and restaurants after that. Other than these issues the stay was lovely. Lovely hotel, beautiful grounds, great breakfast, and would stay again.

Dear DAVID A., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Michelle B. Solo - 06/06/2021 Confirmed reviews ALL

Helpful reception staff, very nice comfortable clean room.

Dear MICHELLE b., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient

Customer review rating 3.5/5

Alex Business - 05/06/2021 Confirmed reviews ALL

Booked on the day and got a far better value rate than other nearby hotels. Lots of free parking on site, always a bonus and the receptionist was friendly. Room was OK, but the bed was 2 short singles pushed together and a bit too hard. No welcome drink or upgrade provided on basis of ALL status.

Dear ALEXANDER J., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Realxomg stat

Customer review rating 4.0/5

Ruben Couples - 05/06/2021 Confirmed reviews ALL

The first room we stayed in was really hot and smelly. Even the cleaner noted that the room always smells. After mentioning this to the staff they offered a room with AC. This fixed our issues with the previous room.

Dear RUBEN V., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Phil G. Business - 03/06/2021 Confirmed reviews ALL

The staff were great

Dear PHIL G., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

You are lucky to have such a dedicated staff member

Customer review rating 4.0/5

Brian G. Families - 01/06/2021 Confirmed reviews ALL

My name is Brian G.… I had the good fortune to stay at the Mercure Hotel (West Grange) Near Newbury, Berks. On the night of Saturday 29.5.2021 On reception that evening was a gentleman who was very polite, organised and cheerful…. We met him again when our key card failed to gain us admission to out room (206) so he had to attend the room… We met him again at the bar….. We met him again when he took our order for dinner…. We met hem again when he brought our meal to our table… When I questioned him it turned out that other members of staff had phoned in sick only minutes before their shift was due to start and so with the exception of the cook he stepped up to the breach performing all front of house duties. Inevitably that meant that every conversation he had with every guest commenced with an apology as no-one can be at reception/in the bar/ in the restaurant at the same time. This would have curled my toes in minutes but this chap struggled on for his full shift with a smile for his guests and some humour to boot. In such a large organisation as yours I suspect his efforts would never normally reach your ears…so I am asking you if you would convey my, and my co-guests thanks for this guys intrepid efforts to make our stay as pleasant as possible. Yours sincerely, Brian G. For Brian G. & Debs Bowhay (Room 206) Alan Evans & Iain Arnott (Room 110)

Dear Brian We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Enjoy the rest of your evening Mercure West Grange Hotel

all OK

Customer review rating 4.5/5

David O. Solo - 01/06/2021 Confirmed reviews ALL

Nice hotel, easy to find, handy position. Quiet

Dear DAVID JOHN O., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure West Grange Hotel

nice area

Customer review rating 4.5/5

William M. Couples - 31/05/2021 Confirmed reviews ALL

lovely room with views,

Dear William We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again and enjoy the rest of your evening Mercure Newbury

Very pleasant stay with helpful staff

Customer review rating 4.0/5

Allen E. Friends - 31/05/2021 Confirmed reviews ALL

Have stayed here a few times and never disappointed. The location suits my needs, the hotel staff are very friendly and the food is good

Dear Allen We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Once again thank you for your comments Mercure Newbury West Grange Hotel

Lovely staff

Customer review rating 4.5/5

Hjw Couples - 28/05/2021 Confirmed reviews ALL

We stayed at the hotel for 2 nights to walk in the area. Our room was a little tired and in need of a make-over but the view from our window more than compensated for this. What really made our stay were the kind and helpful staff both on reception and in the restaurant area. They all went out of their way to make our stay enjoyable.

Dear HEATHER W., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, comfy rooms, great staff

Customer review rating 5.0/5

J G. Business - 28/05/2021 Confirmed reviews ALL

Great location for stay, didn’t catch his name but the bloke on the desk was very friendly and couldn’t have done more to make the stay a welcome one.

Dear JOEL G., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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