Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 187 reviews

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Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  187 reviews

TripAdvisor Rating  3.8/5  496 reviews

Certificate of excellence 2025

Afternoon tea-but no cakes/pastries

TripAdvisor rating 4.0/5

Lisa G TripAdvisor review

We had afternoon tea at the hotel as a family group of 5. The staff were exceptionally considerate to my elderly fathers needs. Shivagni was very attentive and kind,with quick service. The staff deserve 5 stars. The afternoon tea had plenty of sandwiches, and the scones were nice, however, there were no cakes or pastries. It was all savoury bar a scone , and we all know afternoon tea is sandwiches, sweet treats / cakes, and scones . Sadly this makes it 4 stars as I really missed these sweet treats. I love cake, so was somewhat disappointed by the lack of it.

Thank you for your lovely feedback – we’re so pleased you enjoyed your visit and that Shivagni and the team took great care of your family. We’re sorry to hear the lack of sweet treats was a letdown. Afternoon tea should feel complete, and we appreciate your honest feedback. We’ll certainly review this with our team. We hope to welcome you again soon – with cake included next time! Kind Regards, Zoltan Kovacs General Manager

Great stay

Customer review rating 5.0/5

Neil B. Business - Confirmed reviews ALL

just great. The young barmaid RAPI was amazing. Always helpful.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards, Zoltan Kovacs General Manager

great hotel Clean and comfy

Customer review rating 4.5/5

William M. Friends - Confirmed reviews ALL

had an enjoyable stay The one negative is that when I put 10 pounds on the bar to pay the gent behind the bar threw it back to me rudely and said card payment only Poor manners

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kind Regards, Zoltan Kovacs General Manager

Relaxing Atmosphere

Customer review rating 5.0/5

Michael Friends - Confirmed reviews ALL

Seems like a family hotel the way its run ( not some corporate hotel ) with staff all friendly and helpful. Good location only 12 minutes from Newbury Racecourse on Raceday. Staff all friendly and helpful. Excellent outside areas. Rooms clean,. Restaurant relaxed. A party of 6 of us will all be back in October if not before.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards, Zoltan Kovacs General Manager

Excellent

TripAdvisor rating 5.0/5

Chris L TripAdvisor review

We had a wake here for my dad’s funeral. The staff were brilliant. Thank you Shivangi and her team. Very attentive and professional team who made us feel very welcome. The food was lovely. All of our guests were very complimentary of the cream tea.

Thank you so much for your kind words. We're so glad to hear that you felt welcomed and well taken care of during the wake. Shivangi and her team will be thrilled to know that their efforts made a positive impact. We're also happy to hear that the cream tea was enjoyed by everyone! Your support and kind feedback mean a lot to us during this time. Thank you again for being part of such an important day. Kind Regards, Zoltan Kovacs General Manager

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Other web-users rate our hotel

  • 73 reviews 9.4/10 Location
  • 288 reviews 6.3/10 Room
  • 304 reviews 7.9/10 Service
  • 6 reviews 9.4/10 WiFi
  • 142 reviews 5.2/10 Comfort
  • 123 reviews 7/10 Cleanliness
  • 110 reviews 6.8/10 Breakfast
  • 39 reviews 5.7/10 Value

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