Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 294 reviews

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Mercure Newbury West Grange Hotel - Image 1
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Mercure Newbury West Grange Hotel - Image 3
Mercure Newbury West Grange Hotel - Image 4
Coxs Lane, Bath Road, Midgham, RG75UP Newbury, BERKSHIRE, United Kingdom

Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Telephone
Fax +44 1635 862351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  294 reviews

TripAdvisor Rating  3.5/5  461 reviews

Amazing service

TripAdvisor rating 5.0/5

Christopher b TripAdvisor review

When we checked in, to when we checked out the staff could not be more friendly or helpful. Shivi the receptionist couldn't do enough to make our stay more enjoyable. The room was lovely and clean many thanks to Loretta the housekeeper. We will be back

Ignorant and Intimidating owners.

Customer review rating 0.5/5

Returning L. T. R. G. Business - Confirmed reviews ALL

on arrival parking next to a disabled bay, the manager rushed out and shouted, you can't park there, without understanding any mobility needs. He continued to hover as to intimidate me, just rude and condescending in his mannerisms. Bar experience was also as unhelpful and passionless customer services, owners I believe sat around playing on their laptops while I waited to be served, simply shocking monarchy like demeaners. Need some customers service skills, or stay away from the hotel, you are not helping your own business.

Lovely area and gardens are too

Customer review rating 5.0/5

Glenn G. Couples - Confirmed reviews ALL

Had lucky stay staff were very friendly

Dear Glenn, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a lovely stay and enjoyed our friendly staff and beautiful gardens. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Claire Page Hotel Manger

Location was great for us and a very pleasant stay

Customer review rating 5.0/5

Graham S. Couples - Confirmed reviews ALL

Very comfortable very clean made very welcome and are two dogs we’re made welcome to and made are stay a pleasure

Dear Graham], Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our location was convenient for you. It is wonderful to know that you found our accommodations comfortable, clean, and welcoming for both yourself and your dogs. We strive to provide a positive experience for all of our guests, including their furry companions. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. Warm regards, Claire Page Hotel Manager

Excellent stay

TripAdvisor rating 5.0/5

PaulineandJean TripAdvisor review

We stayed 1 night at this hotel, July 5th, as part of a coach trip to Windsor and Highclere Castle. Upon our arrival we were greeted warmly by Laura. After completing our choice of menu from 3 starters, 3 mains and 3 desserts we went to our twin room, number 206. The room was spacious and clean, with nice furniture, exactly as portrayed in photos on-line. There were extra towels and pillows, tea and coffee making facilities, a fan, a hairdryer and a magnifying mirror in the bathroom. Our evening meal, at the request of the driver, was delayed by 30 minutes as we had arrived tardi at the hotel due to traffic en-route. Despite this our food was cooked to perfection, beautifully presented and served by well trained staff. The evening concluded with drinks at the bar. After a comfortable nights rest we had a buffet breakfast of continental and/or full English, of equally good quality. The lovely Laura was on duty as we left for Highclere on what was a rainy morning and came outside to wave us off. My friend and I were impressed with the hotel, it was a pity due to the rain we could not take advantage of the courtyard and gardens which must be very pleasant on a fine evening. We would certainly stay here again

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Other web-users rate our hotel

  • 85 reviews 9.5/10 Location
  • 348 reviews 6.1/10 Room
  • 318 reviews 7.5/10 Service
  • 9 reviews 8.5/10 WiFi
  • 179 reviews 4.9/10 Comfort
  • 150 reviews 5.7/10 Breakfast
  • 141 reviews 7.2/10 Cleanliness
  • 54 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.