Mercure Newbury West Grange Hotel 4 stars

Customer review rating 4.5/5 291 reviews

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Mercure Newbury West Grange Hotel
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+ 18 Services

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant and bar which serves English & European cuisine.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • 80 cover dining area perfect for private parties and wedding receptions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging unitsPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
  • GolfPaying
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane
Bath Road
Midgham
RG75UP newbury, berkshire
united kingdom

Tel: +441635273074

Fax: (+44)1635862351

Check-in from 14h00

Check out up to 12h00

  • By plane

    HEATHROW At 64km / 40 miles

  • By plane

    LUTON At 93km / 58 miles

  • By car

    M4 JUNCTION 12 At 13km / 8 miles

  • By train

    THATCHAM At 1km / 1 miles

GPS :51.402065, -1.2162276

Our accommodation(s)

Spacious room with ensuite bathroom, free WiFi, a flat screen TV and tea and coffee making facilities

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

THE OLIVE TREE RESTAURANT

Type of cuisine: International

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OLIVE TREE

Type of cuisine: Bistro

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 09:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OLIVE TREE

Non contractual photo

Unwind in The Olive Tree Bar which serves a full range of spirits as well as brandies, liqueurs, soft drinks and beers. Snacks and light meals are also available throughout the day providing that extra bit of convenience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OLIVE TREE BAR

Non contractual photo

The Olive Tree Bar serves a full range of drinks ranging from spirits to beers as well as snacks and light meals adding that extra bit of convenience

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 5 people

Find out more

Our guest reviews for
Mercure Newbury West Grange Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

291 reviews

tripadvisor

TripAdvisor Rating 3.5/5

390 reviews

Clean COVID safe stay

Customer review rating 5.0/5

Martyn S. Business - 18/02/2021 Confirmed reviews ALL

Arrived and hotel was clean along with COVID safe site, staff wearing masks and socially distancing. Screens at reception protecting staff and customers alike. Great room with view of the countryside, all clean no dust or worries about COVID-19 throughout my stay.

Dear Martin We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In the meantime enjoy the rest of your day Thank you Mercure Newbury

Well located and friendly staff.

Customer review rating 4.5/5

Michelle H. Business - 18/02/2021 Confirmed reviews ALL

This is my 3rd time staying here for work and there is plenty of parking and the food is really nice, plenty of choice. Reception staff are friendly and helpful.

Dear Michelle We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In the meantime enjoy the rest of your day Mercure Newbury

Good stay

Customer review rating 5.0/5

Jessie Y. Couples - 18/02/2021 Confirmed reviews ALL

We drove from Portsmouth and as we had arrived late we called the hotel to ask if they could put some sandwiches in the room for us, this was done and they were delicious, above and beyond comes to mind

Dear Jessie We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you Mercure Newbury Hotel

Overnight stay

Customer review rating 3.5/5

Anonymous Couples - 03/02/2021 Confirmed reviews ALL

We stayed overnight for a family funeral. Our room was clean. The room and bathroom were okay but it was very hot overnight as we could not turn heating off. The bathroom was clean but needed updating. Staff very friendly. Meal we had in our room of a good standard but limited choice but we expected that in the circumstsnces.

Dear K M., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Mercure West Grange Hotel

Good first stay

Customer review rating 4.5/5

Chris T. Business - 08/01/2021 Confirmed reviews ALL

My first time using the hotel, service was excellent and made to feel welcome. The free parking was really good. I would have scored a ten, but my room was above the smoking area so it was a bit noisy at times. I will be returning to the hotel on the 18th January and I have requested a different room, so possibly a ten on its way.

Dear CHRIS T., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mercure West Grange Hotel

Decent stay

Customer review rating 4.0/5

Nigel Business - 25/12/2020 Confirmed reviews ALL

Good

Dear G N., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mercure West Grange Hotel,

Comfortable and convenient

Customer review rating 4.0/5

Thands Couples - 20/12/2020 Confirmed reviews ALL

Clean comfortable accommodation. Pleasant welcome at reception.

Dear NDLOVU T., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mercure West Grange Hotel,

Perfect location for my work. Excellent staff and good food too

Customer review rating 5.0/5

Sheila T. Business - 19/12/2020 Confirmed reviews ALL

Felt comfortable and safe. Like the fact not in town centre location and carparking felt safe.3 night stay so ate twice in the evenings using the room service, food was excellent, can recommend the Caesar Salad with Chicken. Staff were helpful and friendly too.

Dear SHEILA T., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mercure West Grange Hotel

Good stay

Customer review rating 4.5/5

Allen Couples - 15/12/2020 Confirmed reviews ALL

The staff we all very pleasant and helpful and the food was excellent.

Fantastic food, great staff

Customer review rating 3.5/5

Joanne S. Families - 14/12/2020 Confirmed reviews ALL

We stayed in room 209 with our baby. Positives were the front of house man. I think he may have been a manager. He checked us in, but also took our orders and bought our food. So thankyou to him. The food was fantastic in the evening but also at breakfast. We ate in our room but it was trayed up for us and we loved it. Negatives. The bath had mould around the silicone. No need for it to be honest. Towels were really small. We aren't huge people either. Lots of noise from a courtyard until around 1130pm. I think it was people smoking? Then the fire alarm went off twice after midnight. A good thing was that the manager came to our room to reassure us. Lots of noise in the corridor which seemed odd that so many people were in the rooms next/opposite us despite being so empty and knowing we had a baby.

Comfortable.

Customer review rating 3.5/5

Nb Business - 14/12/2020 Confirmed reviews ALL

Staying on a weekly basis at the moment. The trouble is i have stayed in both the renovated ones as well as older ones. There is a marked difference. The newer rooms have no carpet, have an enclosed modern shower rather than bath. Look much nicer too. Less needless furniture. The older ones look tired. I will ask if i can have one of the newer rooms in future as so much better. Staff very friendly. Due to the pandemic, i didn't ask to change rooms when i got an old one again.

Excellent all round

Customer review rating 4.0/5

W. Business - 13/12/2020 Confirmed reviews ALL

Worked well courteous staff

Had a very good stay.

Customer review rating 4.5/5

Trevor J. Friends - 12/12/2020 Confirmed reviews ALL

Just stayed for one night had a lovely meal and a few drinks what's not to like, Thank you

Comfortable room. Nice fish & chips supper!

Customer review rating 4.5/5

Martin B. Business - 26/11/2020 Confirmed reviews ALL

Ideal overnight business stay

Good stay

Customer review rating 4.5/5

Alan Business - 23/11/2020 Confirmed reviews ALL

Clean and comfortable room. Well located for business trip to Newbury.

Comfortable Stay

Customer review rating 5.0/5

David E. Business - 18/11/2020 Confirmed reviews ALL

Excellent Breakfast takeaway pack, well received, as I needed to stay for business reasons. Considering we are in the middle of a pandemic, the Hotel offered room service for food, to keep social distancing in place. Room clean and comfortable, would stay again should the need arise.

Satisfactory stay

Customer review rating 4.0/5

Brian Business - 12/11/2020 Confirmed reviews ALL

The stay was good/satisfactory. The aircon unit in room 217 was noisy and the fan was making a rattling noise. To warm up the room I had to put up with the noise. When I turned off the aircon, the noise did not stop (I waited for half an hour) until I summoned help from the gentleman on reception. They had to open the ceiling access door and they manually turned the unit off. However, the bed was comfortable and the room was clean. The steak was fabulous. Staff were helpful and very friendly (especially the young lady who worked at reception in the morning of 11.11.2020). Thank you to the management and all the staff for making us feel safe from this Covid 19 pandemic.

Ideal Location

Customer review rating 4.5/5

Alex Business - 10/11/2020 Confirmed reviews ALL

Good value, friendly staff and clean well-decorated rooms. A little different at the moment with the bar/restaurant being closed, but they are pleasant spaces when open. Large free car park, and a good location with easy access to Thatcham, Newbury and Reading.

Fabulous service

Customer review rating 5.0/5

Julie C. Families - 01/11/2020 Confirmed reviews ALL

We had our wedding reception and it couldn't of gone better. Jasmine was fantastic and organised everything perfectly.

Dear MRS & MRS C., Thank you for your positive review and kind comments and we are glad you enjoyed your event. We look forward to welcoming you back soon and please do not hesitate to contact us should you require anything further. Sincerely, General Manager Mercure Newbury West Grange Hotel

Clean and Covid-19 safe

Customer review rating 5.0/5

Cllr M. S. Business - 29/10/2020 Confirmed reviews ALL

Great stay, staff are following government guidance and policing this well in the hotel with residents, really reassuring to see this. Rooms and all areas of the hotel are clean along with well stocked with sanitizers etc. The WiFi works well in both the rooms and public areas. Food is well managed and safe to dine, social distancing of tables etc, nothing too much trouble for the wonderful staff that made my stay a relaxing work essential. Thanks again.

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