Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 188 reviews

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Mercure Newbury West Grange Hotel - Image 1
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Mercure Newbury West Grange Hotel - Image 3
Mercure Newbury West Grange Hotel - Image 4
Coxs Lane, Bath Road, Midgham, RG75UP Newbury, BERKSHIRE, United Kingdom

Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Telephone
Fax +44 1635 862351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  188 reviews

TripAdvisor Rating  3.8/5  500 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Lee G. Business - Confirmed reviews ALL

No air conditioning and no complimentary water in fridge which would of be a nice gesture considering the room was stifling and As I pulled curtain shut massive amounts of spiders webs

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards, Zoltan Kovacs General Manager

Customer review rating 3.5/5

Donna F. Couples - Confirmed reviews ALL

The best thing about our stay was the air conditioning! The room was clean. The shower was in a dreadful condition at the bottom and the sink was cracked. One of the lights in the room didn't work. We didn't complain as we had booked via a Travel Zoo voucher and paid £75. However the breakfast was terrible and we did mention this to the staff on Reception. The food was cold and unpleasant. If we had paid full price for this room we would have been really disappointed.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards, Zoltan Kovacs General Manager

Customer review rating 4.5/5

Keith D. Couples - Confirmed reviews ALL

Able to confirm the day before, room to a high standard (less the faulty cistern). Friendly and helpful staff. Will stay again.

Thank you for taking the time to share your feedback. We're glad to hear you found the room to a high standard and appreciated the friendliness and helpfulness of our staff. We're pleased to know you'd choose to stay with us again and look forward to welcoming you back soon. Sincerely, Kind Regards, Zoltan Kovacs General Manager

Customer review rating 3.5/5

Gary S. Business - Confirmed reviews ALL

Very friendly staff, good location and the hotel was comfortable and clean. Good choice of food in the restaurant and very good quality and very tasty.

Thank you for taking the time to share your feedback. I am very sorry we didn't meet your expectations in regards of the breakfast this time. We hope to welcome you back to our hotel very soon! Sincerely, Kind Regards, Zoltan Kovacs General Manager

Customer review rating 5.0/5

Helen L. Business - Confirmed reviews ALL

Ticked all boxes

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards, Zoltan Kovacs General Manager

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Other web-users rate our hotel

  • 76 reviews 9.6/10 Location
  • 290 reviews 6.6/10 Room
  • 304 reviews 8.2/10 Service
  • 8 reviews 8.8/10 WiFi
  • 130 reviews 7.7/10 Cleanliness
  • 111 reviews 7/10 Breakfast
  • 37 reviews 5.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.