Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 446 reviews

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

ALLSAFE approved hotel

Our accommodation(s)

Spacious room with ensuite bathroom, free WiFi, a flat screen TV and tea and coffee making facilities

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  446 reviews

TripAdvisor Rating  3.5/5  428 reviews

Certificate of excellence 2022

Customer review rating 5.0/5

John G. Business - Confirmed reviews ALL

5 star food Friendly staff Nice room

Dear JOHN PAUL G., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Tulett GM

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Not up to 4 star standards, though at least everything worked as it should in the room. Uncomfortable room set up Unhappy encounter with staff on Duty and unwilling to change Room and Unwilling to provide a better service and not so welcoming

Dear LILI S., Thank you for taking the time to tell us about your experience at the Mercure Newbury West Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M Tulett GM

Convenient

Customer review rating 3.5/5

Bondi Couples - Confirmed reviews ALL

Pleasant staff and obliging. Evening meal good. Clean, neatly presented spaces. Room far too hot, bed hard, pillows awful.., not a good night's sleep. Very convenient location for funeral at the Crematorium.

Dear YVONNE P., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Tulett GM

enjoyed the area

Customer review rating 4.5/5

Willam Couples - Confirmed reviews ALL

base for travel

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Tulett GM

well located on A4 pleasant staff

Customer review rating 5.0/5

Simon G. Business - Confirmed reviews ALL

Good and relaxing

Dear SIMON G., We very much appreciate your comments regarding your stay at the Mercure Newbury West Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M Tulett

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Other web-users rate our hotel

  • 130 reviews 9.5/10 Location
  • 454 reviews 6.5/10 Room
  • 427 reviews 8.4/10 Service
  • 8 reviews 8.1/10 WiFi
  • 192 reviews 6.1/10 Breakfast
  • 176 reviews 7.3/10 Cleanliness
  • 69 reviews 6.4/10 Value

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