ALLSAFE approved hotel
Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.
Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.
3 acres of beautiful landscapes gardens fully equipped with outdoor seating
Close Proximity to Newbury Racecourse and Highclere Castle
Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid
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Mercure Newbury West Grange Hotel
Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
Access and transport
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Access: 1.61 km / 1 mi 29 min walk / 5 min drive
M4 JUNCTION 12
Access: 13.2 km / 8.2 mi 13 min drive
Check-in from - Check out up to
- Wheelchair accessible
- Air conditioning
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE OLIVE TREE
The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.
Our guest reviews
Our guest reviews
100% genuine reviews from our guestsFind out more
Bedroom okay but temporary heater was a give away.
Customer review rating 3.5/5
Martin Business - Confirmed reviews ALL
Room was comfortable. AC system not working so temporary electric heater permanently in place. Dinner okay but breakfast poor and no staff visible. Had to wait 10 mins for receptionist to turn up.
Dear Martin, Thank you for taking the time to provide your feedback on your recent stay with us at the Mercure Newbury West Grange Hotel. We appreciate your kind words about the comfort of our rooms and we are sorry that the air conditioning system was not working during your stay. At Mercure, we aim to provide all of our guests with a unique experience, and we strive to continuously improve our services. Your feedback is essential in helping us to achieve this. We regret that you were disappointed with your breakfast experience and apologize for any inconvenience caused by the receptionist not being available when you arrived. Thank you again for bringing this matter to our attention - it is much appreciated. We look forward to welcoming you back in the future! Kind Regards, Ankit Unnarkar Hotel Manager
Overnight stop to break a journey
Customer review rating 5.0/5
Philip A. Couples - Confirmed reviews ALL
First class location to break our journey. Pleasant evening meal, quiet comfortable room and a hearty breakfast. What’s not to like? Very friendly and helpful staff made our stay a real pleasure.
Dear Philip, Thank you for choosing the Mercure Newbury West Grange Hotel for your overnight stay. We are delighted to hear that you found our location ideal for your journey, enjoyed your evening meal, and had a comfortable and quiet room. Most importantly, we are especially grateful that our friendly and helpful staff made your stay a real pleasure. We strive to provide exceptional service to all of our guests and we are thrilled that we succeeded in doing so for you. It is wonderful to hear that we were able to meet your expectations. We hope that you will come back soon so that we can keep providing pleasant experiences. Kind Regards, Ankit Unnarkar Hotel Manager
Great stay at Mercure Newbury West Grange Hotel
Customer review rating 5.0/5
Paul Couples - Confirmed reviews ALL
Very pleasant staff. Service was very polite and professional. Room was spotless and spacious. Breakfast superb. I wouldn't hesitate to stay at this hotel again.
Dear Paul, Thank you for your positive review of your stay at Mercure Newbury West Grange Hotel. We are delighted to hear that our staff were professional and polite, and that you found the room clean and spacious. It is also wonderful to hear that you enjoyed the breakfast. At Mercure Newbury West Grange Hotel, we strive to make our guests feel safe and comfortable, so we are pleased to hear that this was your experience. We look forward to welcoming you back for another pleasant stay in the future. . Warm Regards, Ankit Unnarkar Hotel Manager
Customer review rating 1.0/5
Scott S. R. 2. Families - Confirmed reviews ALL
Shower pipe was split so no water coming out of the shower head. No shower gel shower. The mattress wasn’t connected properly there was a massive height difference making a step in the middle of the bed. It was my daughter’s wedding I was arriving for after a 4 1/2 hour drive.
Dear Scott, Thank you for taking the time to leave us a review. We are really sorry to hear that you were not completely satisfied with your stay at our Mercure Newbury West Grange Hotel and apologize for any inconvenience caused. At Mercure Newbury West Grange Hotel, we strive to provide the best experience possible for all of our guests and understand how important it is to have all of the necessary amenities available in each room. Although we are disappointed that this was not the case during your stay, we will look into ways that we can improve in this area however if you could have highlighted these issue while you were here then we would have happily moved you to another room. We hope that despite these issues, you were still able to enjoy your daughter’s wedding day and appreciate you understanding as we work on improvements in all areas. We thank you again for your feedback and look forward to welcoming you back soon! Ankit Unnarkar Hotel Manager
Not up to standard
Customer review rating 2.5/5
Michael Couples - Confirmed reviews ALL
Room very cramped and restricted. Restaurant charge incorrect and staff unaware of full board allowance. Starter arrived after main course!
Dear Michael, Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience did not meet your expectations. Here at Mercure Newbury West Grange Hotel, we strive to be the perfect hospitality destination for our guests and we are committed to delivering the highest standards of service. We have noted your points and will take action where necessary to ensure our guests have a great experience with us. We hope you will give us another opportunity in the future so we can show you our commitment to quality service. Ankit Unnarkar Hotel Manager
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