Customer review rating 4.3/5 9,015 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
An ALLSAFE Clifton environmental UK certified hotel
Central location, located near the major shopping district
Ten fully-equipped meeting rooms for up to 200 guests
Cardiff Central station is just 1.5 km away
Leisure facilities including pool, gym and steam room
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 10
Maximum size: 210 m²
Maximum capacity: 200 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
Sam Families - 04/04/2021 Confirmed reviews ALL
I had a good overall experience in the hotel. The hotel was clean and the location was close to the city center. However, the staff were not very welcoming.
Excellent City Hotel
Haydn T. Couples - 01/04/2021 Confirmed reviews ALL
On arrival , reception staff friendly and welcoming, efficient check in process. Other members of staff whom I spoke to were also friendly and helpful. Room service was excellent, checking out was easy. Highly recommend this hotel, will definitely return here.
Mark Business - 01/04/2021 Confirmed reviews ALL
All things considered my stay was as comfortable as could be
Anonymous Business - 10/10/2020 Confirmed reviews ALL
Staff are always very good . Didn’t see Anthony on this visit but he is particularly friendly . Good to see the breakfast is getting a little mire like normal
Home from home
D W. Solo - 30/09/2020 Confirmed reviews ALL
I’ve stayed in the past and the guest experience was still as good on this occasion. The reception and leisure club staff are as welcoming and attentive as always. There are obvious differences in the hotel due to the weird and not so wonderful regulations in Wales, but they didn’t really impact on my stay. I felt relaxed throughout. Novotel Cardiff has adapted very well to the current situation from what I saw. The hotel was very quiet during my stay but there were other guests about. It did feel like having the place to yourself. I was staying for leisure and the current rules requiring pubs etc to close at 10pm meant I actually got to spend more time in the hotel than J have in the past. The room was very comfortable and I really got to unwind, which was an ideal end to the week. As always I really enjoyed using the leisure club and pool. The selection of beers in the Goods Shed has changed since I last had a drink and for the better too - great to see Goose Island Midway IPA on draught. I opted for the continental takeaway breakfast tray. I really couldn’t fault it or the experience. My breakfast was ready for me to collect at the time I’d chosen on Sunday morning. Everything was running like clockwork. I was especially impressed with the fact branded products were included In the breakfast - Frosted Shreddies, Yeo Valley yoghurt and Tropicana orange juice. I felt I had good value for money and there was more than enough for me. The croissant and pain au chocolat were delicious. Here’s to a better 2021!
Our most recent 20 reviews
In partnership with TripAdvisor