Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,345 reviews

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Novotel Cardiff Centre - Image 1
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Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,345 reviews

TripAdvisor Rating  4.0/5  3,089 reviews

Certificate of excellence 2024

Good spot for exploring Cardiff.

TripAdvisor rating 5.0/5

Forbesylfc TripAdvisor review

We wanted to explore Cardiff and chose the Novotel based on a good room price and car park price being less than others in the area. I was aware that paying less that it was going to be slightly further out of the centre than others but this really wasn’t an issue. We could walk to the centre within about 10 minutes and could be at the quay or castle within a 20 minute stroll. The hotel room was clean and spacious and check in and out was very easy. A perfect spot and stay for exploring Cardiff at a reasonable price..

Great

TripAdvisor rating 5.0/5

Chinenye E TripAdvisor review

Anthony, Joyce and Holly,Huzaifa were awesome. The food was grea, environment was cozy and we had an amazing time celebrating,we will surely come back next time.super!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great

TripAdvisor rating 5.0/5

Daniel A TripAdvisor review

The cocktail shots I tried offered an exciting burst of flavors, each sip crafted to create a unique and memorable experience. The presentation was visually impressive, with vibrant colors and creative garnishes that immediately captured my attention. Each shot delivered a distinct flavor profile, ranging from sweet and fruity to strong and slightly bitter, ensuring there was something for every palate. The standout for me was the tropical-inspired shot, which balanced fresh pineapple and coconut flavors with a subtle kick of rum—refreshing and perfectly smooth. On the other end of the spectrum, the coffee-infused shot provided a rich, bold hit, with notes of espresso and a warming undertone of liqueur, perfect for coffee lovers. The layering technique used in some of the shots also deserves praise, as it demonstrated real skill and made the experience feel elevated. While a few were a bit strong for my taste, they still delivered on quality and creativity. The variety kept things fun, and it was clear that care and thought went into crafting these mini-cocktail masterpieces. If you’re looking for a way to sample diverse flavors in small, punchy portions, these cocktail shots are definitely worth trying.

Well located

Customer review rating 3.5/5

Anne M. Couples - Confirmed reviews ALL

Staff very pleasant and attentive as always. Great leisure facilities. We were however disappointed to find that the room fridge is no longer available in the standard room. We had not been advised about the change and as this was our fifth visit this year, we would not have checked the room description. This facility was a key reason why we keep coming back. No body lotion provided either ( think we got that previously ). Little things like that make a real difference.

Dear Anne M., Thank you for your feedback regarding your recent stay with us. We are delighted to hear you enjoyed our location, attentive staff, and leisure facilities. However, we sincerely apologize for the inconvenience caused by the lack of body lotion and the absence of a fridge in your standard room but this is not advertised online. We appreciate your loyalty and understand that these amenities enhance your experience. Your comments will be taken into consideration as we continually strive to improve our services. We hope to welcome you back soon. Best regards, Okonkwo Anthony, Guest service Team Leader, Novotel Cardiff Centre.

Room great - odd comic-book theme.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Mostly all great. Breakfast was great. Extremely disappointed to find I had to pay £10 for car parking upon checkout. I would have assumed this was a complimentary item for those already paying quite a large chuck on money for a room.

Dear Guest, Thank you for your feedback regarding your recent stay. We are glad to hear you enjoyed the room and breakfast. However, we apologize for any misunderstanding regarding the parking fee, which is outlined in our policies. We appreciate your understanding. Best regards, Okonkwo Anthony, Guest Service Team Leader, Novotel Cardiff Centre

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Other web-users rate our hotel

  • 1,054 reviews 8.9/10 Location
  • 1,945 reviews 5.6/10 Room
  • 1,806 reviews 8.2/10 Service
  • 23 reviews 6.1/10 WiFi
  • 989 reviews 5.7/10 Comfort
  • 892 reviews 5/10 Cleanliness
  • 771 reviews 8.9/10 Breakfast
  • 726 reviews 8.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.