Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,344 reviews

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Novotel Cardiff Centre - Image 1
Novotel Cardiff Centre - Image 2
Novotel Cardiff Centre - Image 3
Novotel Cardiff Centre - Image 4
Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,344 reviews

TripAdvisor Rating  4.0/5  3,081 reviews

Certificate of excellence 2024

Highly Recommend!

TripAdvisor rating 5.0/5

Ali M TripAdvisor review

Anthony was really sweet. Was kind to let us stay in the restaurant. The place is well kept and the staff is friendly. The Christmas decorations are up and everything looks amazing. Lots of vegan and vegetarian options are available too. Highly recommend!

Yea

TripAdvisor rating 5.0/5

Cameron j TripAdvisor review

Anthony was the best waiter deserves a raise So I think this was a good experience and I appreciate what was done for me ok this solo trip and I do think Anthony was the best person to help with us especially with complicated people ordering d d d ffd

Enjoyable party experience

TripAdvisor rating 5.0/5

Ethan K TripAdvisor review

Great food and atmosphere at the customs shed restaurant for our Christmas party. The starters and mains were delicious and were provided in good time, even though we were a large group. Thankfully Anthony and the staff were on hand to ensure all our guests had a great time. Cheers 👍

Average Hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Average hotel, however the rooms desperately need a clean. Bathrooms could do with a lot of TLC, cleaners need to look behind doors, furniture etc. Opened a door to find extremely old chips/chicken hidden away.

Dear Rhys L., Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, particularly regarding the cleanliness of the room and bathroom. The issues you described with food being hidden away and areas that were overlooked are unacceptable, and we sincerely apologise for this. We take cleanliness very seriously and will be addressing this matter with our housekeeping team to ensure that all areas are thoroughly cleaned and inspected. Your comments are invaluable to us as we work to improve the quality of our services and facilities. We hope you will consider giving us another chance in the future to provide you with a better experience. Kind regards, Megan Evans. Guest Service Team Leader.

Anthony is an absolute star!

TripAdvisor rating 5.0/5

664frazerk Business - TripAdvisor review

Great venue, amazing food, service was outstanding. Super happy but it has to be said, it was all down to the close attention and excellent stewardship of Anthony who made the evening so enjoyable and stress-free. We often return to this venue but it wouldn’t be the same without Anthony!

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Other web-users rate our hotel

  • 1,049 reviews 8.9/10 Location
  • 1,932 reviews 5.6/10 Room
  • 1,796 reviews 8.2/10 Service
  • 23 reviews 6.1/10 WiFi
  • 982 reviews 5.8/10 Comfort
  • 883 reviews 5/10 Cleanliness
  • 766 reviews 8.8/10 Breakfast
  • 727 reviews 8.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.