At Novotel Cardiff Centre, pets are allowed for an additional fee. Your dog or cat is welcome subject to the presentation of a rabies certificate. Please note that pets must be kept on a leash in public areas and are not permitted in dining areas.

Novotel Cardiff Centre 4 stars

Name: Hotels near Cardiff Bay | Novotel Cardiff Centre Hotel | Accor - ALL
Address: Schooner Way, Atlantic Wharf, CARDIFF, CF10 4RT, GB
Telephone: +442921132800
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,357 reviews

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Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

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Novotel Cardiff Centre

Hotel that makes every moment matter

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St Davids Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.

Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.

The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.

Welcome to Novotel Cardiff Centre! Enjoy unparalleled comfort, impeccable service, and the vibrant city at your doorstep. We're here to make your stay extraordinary. Relax, indulge, and savour the moments.

Alfredo Rabadan, Hotel Management

Hotel extras

Leisure facilities, Heated pool, jacuzzi, sauna, steam room and gym
Central location, located near the major shopping district
Vibrant Food and Beverage
Payable parking
Exclusive Balcony Rooms with amazing views

Our accommodation(s)

Room

Standard Room with Queen bed + convertible Sofa

4 pers. max

Bedding 1 x Queen size bed(s)

See availabilities

Room

Superior room with Queen bed

2 pers. max

Bedding 1 x Queen size bed(s)

See availabilities

Room

Executive Room with Queen bed

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Junior Suite 1 Queen bed with Balcony for 2 Adults

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: Patio

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Room

Junior Suite 1 Queen bed and sofa bed with Balcony for 2 Adult and 2 Children

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: Patio

See availabilities

Room

Suite 1 Queen bed and sofa bed with Balcony 2 Adult and 2 Children

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: Patio
Most of the accommodation: Balcony or Terrace or Dining room / area or Additional living room / area

See availabilities

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

+44 29 2113 2800

+44 29 2048 1491

Railway station
Airport
Ferries

Cardiff Queen Street

Railway station

Access: 1.61 km / 1 mi 18 min walk / 5 min drive

Cardiff Central

Railway station

Access: 1.61 km / 1 mi 5 min walk / 2 min drive

Cardiff Airport (CWL)

Airport

Access: 21.08 km / 13.1 mi 28 min drive

Bristol Airport (BRS)

Airport

Access: 80.13 km / 49.8 mi 1 hrs 13 min drive

Fishguard Ferry Port

Ferries

Access: 173.77 km / 108 mi 2 hrs 17 min drive

London Heathrow Airport (LHR)

Airport

Access: 218.82 km / 136 mi 2 hrs 30 min drive

UGC Complex

Cinema district

Access: 800 m / 0.5 mi 2 min walk

Cardiff Castle

Tourist attraction

Access: 1.3 km / 0.81 mi 10 min walk / 5 min drive

Wales Millennium Centre

Entertainment/theatre district

Access: 1.45 km / 0.9 mi 4 min drive

National Museum Cardiff

Museums

Access: 2.25 km / 1.4 mi 7 min drive

Cardiff City Stadium

Sports centre

Access: 7.08 km / 4.4 mi 10 min drive

St. Fagans Museum of History

Museums

Access: 8.85 km / 5.5 mi 25 min drive

Principality Stadium

Sports centre

Cardiff Bay

Marina

Access: 1.61 km / 1 mi 10 min walk / 2 min drive

Dyffryn Gardens - National Trust

National park

Access: 6.76 km / 4.2 mi 17 min drive

Cardiff University Sports Fields

Park

Access: 6.92 km / 4.3 mi 18 min drive

Wye Valley (AONB)

National park

Access: 53.1 km / 33 mi 48 min drive

Bannau Brycheiniog National Park

National park

Access: 53.9 km / 33.5 mi 56 min drive

Wenvoe Castle Golf Club

Park

St David's Dewi Sant

Shopping centre/mall

Access: 800 m / 0.5 mi 5 min walk

Newport Town Centre

Shopping district

Access: 24.14 km / 15 mi 30 min drive

Bristol City Centre

Shopping district

Access: 69.19 km / 43 mi 1 hrs 2 min drive

Swansea City Centre

Shopping centre/mall

Access: 72.41 km / 45 mi 55 min drive

The Customs Shed Bar (On-site)

Bar

The Customs Shed (On-site)

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE CUSTOMS SHED CARDIFF

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 210 m² / 2260.419 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 160

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 1,357 reviews

Richards J. Families - 6/30/2026 Confirmed reviews ALL

Thank you for taking the time to share your feedback. We're pleased to hear you found our location convenient and easy to find. We're very sorry that you had to wait for bedding for the sofa bed and understand how frustrating this would have been, particularly after a long day of travelling. As a standard practice, sofa beds are not made up in advance unless this has been specifically requested before arrival. However, we appreciate that once you requested this, it should have been delivered much more promptly and we apologise for the delay in getting this to you. Your feedback has been shared with our team so that we can review our response times and continue improving our service. We appreciate your comments and hope to have the opportunity to welcome you back for a much smoother stay. Kind Regards Karen Matthews General Manager

Katherine W. Friends - 6/30/2026 Confirmed reviews ALL

Hi, Thank you so much for your wonderful review! We're delighted to hear that our receptionist made such a positive impression with their friendly and professional service. It's also great to know you found your room clean and the bed very comfortable. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Kind regards, Nami

Francesca S. Families - 6/30/2026 Confirmed reviews ALL

Thank you for your kind feedback! We're so pleased to hear you found the accommodation clean and comfortable and that you enjoyed the great location. It was a pleasure hosting you, and we hope to welcome you back again on your next visit! Best regards, Nami

Emily T. Families - 6/29/2026 Confirmed reviews ALL

Hi, Thank you for your fantastic review! We're delighted to hear you had a comfortable stay and found everything you needed. It's wonderful to know you enjoyed our convenient location, easy parking, lovely breakfast, and breakfast area. We're especially pleased that you found the beds so comfortable! We really appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Nami

Elizabeth H. Friends - 6/29/2026 Confirmed reviews ALL

The hotel was shabby. The bathroom doors were not fit for purpose, there was a gap between the shutter doors giving no privacy. When you ran the taps it smelt like sewage. The towels were extremely worn and long over due being replaced. The bed was uncomfortable and the television was missing several channels and kept turning off. The reception staff were confused and not particularly helpful. Breakfast was basic. Given the price paid for a single night this did not match expectations.

Thank you for sharing your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations. We take guest comfort seriously, and your comments about the bathroom doors, the unpleasant odour, and the condition of the towels have been noted. I apologise for the inconvenience you faced with the bed and television as well. Additionally, I appreciate your input regarding our reception staff and breakfast offerings. Your insights are valuable in our ongoing efforts to enhance the guest experience. Thank you once again for your feedback. Kind Regards Karen Matthews General Manager

Web-users rating

Other web-users rate our hotel

1,190 reviews 8.4/10 Location
2,063 reviews 5.8/10 Room
2,198 reviews 8.4/10 Service
29 reviews 6.4/10 WiFi
968 reviews 5.8/10 Cleanliness
958 reviews 6/10 Comfort
819 reviews 8.2/10 Breakfast
757 reviews 8.2/10 Pool

167 reviews 8.8/10 Location
317 reviews 5.2/10 Room
341 reviews 8.1/10 Service
147 reviews 5.1/10 Cleanliness
141 reviews 8.3/10 Pool
140 reviews 7.7/10 Breakfast
131 reviews 4.7/10 Comfort
73 reviews 4.7/10 Value

91 reviews 8.9/10 Location
180 reviews 7/10 Room
170 reviews 8.1/10 Service
80 reviews 6.7/10 Cleanliness
61 reviews 5.8/10 Amenities
56 reviews 8.6/10 Breakfast
42 reviews 8.4/10 Pool

42 reviews 8.1/10 Location
106 reviews 6/10 Room
95 reviews 8.1/10 Service
32 reviews 5.6/10 Amenities
29 reviews 5.8/10 Cleanliness
27 reviews 7.6/10 Breakfast
19 reviews 8.1/10 Pool
17 reviews 5.2/10 Value

18 reviews 8.2/10 Location
34 reviews 6.4/10 Room
23 reviews 8.1/10 Service
20 reviews 5.7/10 Cleanliness
7 reviews 8.3/10 Breakfast
6 reviews 5.3/10 Value
5 reviews 6.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Novotel Cardiff Centre offers a variety of accommodations including:

Standard Room with Queen bed + convertible Sofa
Superior room with Queen bed
Executive Room with Queen bed
Junior Suite 1 Queen bed with Balcony
Junior Suite 1 Queen bed and sofa bed with Balcony
Suite 1 Queen bed and sofa bed with Balcony

Families can enjoy spacious rooms with sofa beds, while business travelers can utilize rooms with dedicated work areas.

What services and amenities are available?

Novotel Cardiff Centre provides a range of amenities to enhance your stay:

Free Wi-Fi throughout the hotel
On-site private parking for an additional fee
Daily buffet breakfast for an additional fee
Heated indoor pool, sauna, and steam room
Fitness center and gym
The Customs Shed restaurant and bar
Ten meeting rooms and business center
Pets welcome for an additional fee
Wheelchair accessible facilities

What dining options are available?

What are the check-in and check-out times?

At Novotel Cardiff Centre, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Cardiff Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.