Customer review rating 4.3/5 9,319 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton environmental UK certified hotel
Central location, located near the major shopping district
Ten fully-equipped meeting rooms for up to 200 guests
Cardiff Central station is just 1.5 km away
Leisure facilities including pool, gym and steam room
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room with Queen bed + convertible Sofa
Superior room with Queen bed
Executive Room with Queen bed
Number of meeting rooms: 10
Maximum size: 210 m²
Maximum capacity: 200 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
Very good stay
Colin A. J. C. Couples - 14/09/2021 Confirmed reviews ALL
Check in was easy and our room lovely and spacious. The air conditioning seemed a little “tired” and took quite a while to reach a good temperature - the room was hot and airless and because of the position of our room on a main road you couldn’t have the very small opening allowed on the one window doing much good.
Leslie W. Families - 13/09/2021 Confirmed reviews ALL
I have completed one before! however I dont recall recieving my 10% discount as a member Unaware it was a dog friendly hotel and therefore did not use the restaurant outside area was rather untidy with fag ends all around and dogs chewing wood etc room i consider was over priced and no robes or slippers but obtained extras tea and coffee easily Whilst £9 per day parking was good value i must have missed the charge on your website Bar staff were the most positive so thanks to them Maybe hotel is due a make over fairly soon Regards Les w.
Very good location and staff
Italo Families - 13/09/2021 Confirmed reviews ALL
Very good experience for me and my family. My children enjoyed the pool and breakfast. The location is excellent to visit Cardiff centre and others nice places in the city.
Jason J. Business - 12/09/2021 Confirmed reviews ALL
From start to finish this hotel really delivered, the check in online is simple and collecting you key card quick and friendly. The staff very helpful and informative. We used the pool and it was great, once again the staff around the spa area were excellent. Room was spotless and a good size with a comfy bed. We used the on-site restaurant and the food was amazing very tasty but simple. Breakfast was the same but again what made this stay superb was the staff, everyone was so friendly and helpful. We will definitely stay here again.
linford63 11/09/2021 TripAdvisor review
Rather over priced for room that looked tired and no robes or slippers as stipulated No 10% discount received Too many dogs hence rejected idea of restaurant meals outside patio area could have been cleaner Bar staff offered excellent attention
Our most recent 20 reviews
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