Name: Novotel Cardiff Centre
Address: CARDIFF, CF10 4RT, UNITED KINGDOM
Telephone: (+44)292/1132800

Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 924 reviews

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Description

Novotel Cardiff Centre

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety.The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Douglas Goncalves, Hotel Manager

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is the ideal hotel for guests looking for style and comfort. Just 10-minutes from Cardiff Central station, the shops and nightlife, it's the perfect spot for exploring the Welsh capital. The historic Cardiff Castle is just a short walk away too! After a long day of sightseeing, let off some steam in the fitness centre. You could enjoy a dip in the indoor heated pool, or maybe you would prefer to relax in the sauna or steam room?

The on-site Customs Shed restaurant features a blend of local and international cuisine, while the bar has an array of beverages for you to sit back and enjoy. The hotel's ten meeting rooms are ideal for business arrangements, while there is space to accommodate up to 200 guests. Cardiff Central station is just 1.5 km away, with direct access to Cardiff Airport.

Hotel extras

An ALLSAFE Clifton environmental UK certified hotel
Central location, located near the major shopping district
Ten fully-equipped meeting rooms for up to 200 guests
Cardiff Central station is just 1.5 km away
Leisure facilities including pool, gym and steam room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone +44 29 2113 2800

+44 29 2048 1491

CARDIFF CENTRAL

Railway station

1.61 km / 1 mi 5 min walk / 2 min drive

GBCWL : CARDIFF

TRAIN + HOTEL GARE SNCF

1.61 km / 1 mi 5 min walk / 2 min drive

BRISTOL AIRPORT

Int. airport 2 - full name

40.23 km / 25 mi 40 min drive

CWL

Int. airport 1 - IATA code

40.23 km / 25 mi 25 min drive

CARDIFF WALES ARPT

Int. airport 1 - full name

40.23 km / 25 mi 25 min drive

BRS

Int. airport 2 - IATA code

64.37 km / 40 mi 50 min drive

LHR

Int. airport 3 - IATA code

241.38 km / 150 mi

LONDON HEATHROW APT

Int. airport 3 - full name

241.38 km / 150 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

THE CUSTOMS SHED CARDIFF Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Room

Standard Room with Queen bed + convertible Sofa

Accessible room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Superior room with Queen bed

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Executive Room with Queen bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

utilitario y hotel sucio

Anonymous Business - 9/22/2022 Confirmed reviews ALL

the hotel is not in good shape. and dirty

Dear CAROLINE, Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamilla Robak Rooms Division Manager

good for a basic stay

Z Couples - 9/20/2022 Confirmed reviews ALL

although the swimming pool was closed it was a pleasant stay, the breakfast in the room was a much appreciated touch and was delicious!

Dear ZOE, We very much appreciate your questionnaire regarding your stay at the Novotel Cardiff Centre. It is always important to us that we receive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that next time, we may be able to provide you with an overall excellent stay. Sincerely, Kamilla Robak Rooms Division Manager

Well located

Jill Couples - 9/20/2022 Confirmed reviews ALL

Satisfactory

Dear JILLIAN, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kamilla Robak Rooms Division Manager

Ok but nothing special

Anonymous Business - 9/20/2022 Confirmed reviews ALL

Hotel was fine. Room was large but not particularly well furnished. Bathroom was ok but in need of some fresh paint (peeling ceiling etc). Expensive for what it was.

Dear TONY R., Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Julian Assistant Front Office Manager

Well located, nice breakfast, good stay

Ezly M. Business - 9/19/2022 Confirmed reviews ALL

I enjoyed every moments.

Dear EZLY M., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Julian Assistant Front Office Manager

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Web-users rating

Other web-users rate our hotel

585 reviews 9/10 Location
1,246 reviews 5/10 Room
1,160 reviews 8.3/10 Service
8 reviews 5.9/10 WiFi
656 reviews 3.8/10 Cleanliness
596 reviews 4.6/10 Comfort
522 reviews 7.1/10 Breakfast
481 reviews 7.5/10 Pool

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