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ibis London Greenwich Hotel 3 stars

Customer review rating 4.2/5 5,398 reviews

ALLSAFE approved hotel

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ibis London Greenwich
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+ 7 Services

Hotel extras

  • Café Rouge restaurant provides a selection of French cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)

Hotel location

ibis London Greenwich

30 Stockwell street
Greenwich
SE10 9JN london
united kingdom

Tel: +442083051177

Fax: (+44)208/8587139

Check-in from 14h00

Check out up to 12h00

  • GREENWICH TOWN CENTRE :  177 180 188 199

  • CUTTY SARK FOR MARITIMEGREENWICH :  DLR

  • FROM CHARING CROSS THAMES LINK :  CHARING CROSS

  • LON/GRE IBIS LONDON GREENWICH :  DOCKLANDS LIN CUTTY SARK

  • THAMES LINK :  WATERLOO EAST

  • By plane

    LONDON CITY AIRPORT At 10.94km / 6.8 miles

  • By plane

    LONDON GATWICK AIRPORT At 72.1km / 44.8 miles

  • By plane

    LONDON HEATHROW At 37.66km / 23.4 miles

  • By plane

    LUTON AIRPORT At 64.7km / 40.2 miles

  • By plane

    STANSTED AIRPORT At 60.03km / 37.3 miles

  • By car

    GREENWICH At 10km / 6.25 miles

  • By train

    GREENWICH At 0.1km / 0.06 miles

GPS :51.479954, -0.009373

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

CAFÉ ROUGE | RESTAURANT

Following the new government guidelines and lockdown, Our bar and restaurant are now open.

Non contractual photo

BAR |

Our Bar is open!

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis London Greenwich

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,398 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,496 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely helpful staff. And a perfect location. but come on, cardboard cups for the room!

Customer review rating 3.0/5

Mick Families - 23/07/2021 Confirmed reviews ALL

Generally a lovely stay. Car parking should be included in the price of stay. Considering the public car park is adjacent! And proper glasses and cups in the rooms please. Not enough pillows either. At least 2 per person staying please. Staff were lovely though. So helpful and friendly

Dear MICHAEL C., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the proper glasses, we had to replace them by the paper cups due to covid-19. Do not hesitate the next time to ask directly to the reception, we will be happy to provide you some. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victorine Vidal Guest Relation Officer

Well located for all the Greenwich tourist attractions. 5 minute walk to either Cutty Sark DLR and Greenwich Station.

Customer review rating 4.5/5

Anonymous Couples - 18/07/2021 Confirmed reviews ALL

Excellent as always.

Dear RACHEL G., We very much appreciate your comments regarding your stay at the ibis London Greenwich. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Victorine Vidal Guest Relation Officer

Lovely stay

Customer review rating 5.0/5

Brian M. Couples - 17/07/2021 Confirmed reviews ALL

Staff really welcoming and great location. Breakfast next door in cafe rouge was brilliant, we didn't want full breakfast so had a beautiful fresh fruit salad each day and a hot Croissant.

Dear BRIAN M., We very much appreciate your comments regarding your recent stay at Ibis London Greenwich. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Ibis in the near future. Yours sincerely, Victorine Vidal Guest Relation Officer

Perfect location , helpful staff

Customer review rating 4.5/5

Stuart Business - 16/07/2021 Confirmed reviews ALL

COVID safe, friendly staff, well appointed, car parking a bonus for me.

Dear STUART C., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal Guest Relation Officer

Overall, an enjoyable stay.

Customer review rating 4.5/5

John B. Solo - 13/07/2021 Confirmed reviews ALL

An actual glass, or plastic glass(es) in the room would have been nice. I used cardboard cups, which if you wanted a cold drink of water on the bedside table weren't ideal. - They went soggy and began to leak. I was worried about leaving watermarks on the wood furniture. The room was spotless, and I didn't want to risk damaging any of the surfaces. My only complaint was being seated directly outside the kitchen for my evening meal one night. The kitchen doors were propped open as they had apparently just been painted. Smashing glasses, crockery and what sounded like a fight in a saucepan factory was coming from the kitchen. I was unable to talk with my dining partner, as neither of us could hear a word. Our meal would have come to around £100, but I cancelled the meal after the starter. We paid for our starters & drinks and left the restaurant. It was the only downside in an otherwise pleasant stay. The staff were all polite and very accommodating. Just save the maintenance until other than at a main mealtime.

Dear JOHN B., We very much appreciate your comments regarding your recent stay at Ibis London Greenwich. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Regarding the glass, we removed them as per Covid-19 safety measures. However, we acknowledge the issue you raised regarding the cardboard glass. Further to your meal in Cafe rouge, we will make sure they are aware of your comment and we are sorry your experience did not go as you wished. Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Savoy in the near future. Yours sincerely, Victorine Vidal Guest Relation Officer

Great location and competitively priced hotel

Customer review rating 4.0/5

Graham W. Couples - 11/07/2021 Confirmed reviews ALL

Stayed for one night in Greenwich - the Ibis was a perfect hotel for the stay - well located, cheap snd the breakfast at Cafe Rouge was good too! Room was functional and clean.

Dear Graham W., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal Guest Relation Officer

Adequate at best

Customer review rating 3.0/5

Kevin M. Couples - 11/07/2021 Confirmed reviews ALL

The room was clean and tidy but I found having too pay £15 for parking was a bit extortionate. I would say that was a major reason I would use another hotel instead of the IBIS in future is due too the parking charge. It’s would have been cheaper using a council car park. I believe the price I payed for the room should have included parking within the price.

Dear KEVIN M., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victorine Vidal Guest Relation Officer

clean room easy checkin and checkout

Customer review rating 4.0/5

Robin Couples - 11/07/2021 Confirmed reviews ALL

1 night stay - good location small but clean and functional room, hot water and good aircon

Dear ROBIN U., We very much appreciate your comments regarding your recent stay at Ibis London Greenwich. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Ibis in the near future. Yours sincerely, Victorine Vidal Guest Relation Officer

Well located

Customer review rating 2.5/5

Theresa H. Business - 10/07/2021 Confirmed reviews ALL

The room was fine. However the toilet flush system failed in the night. Reported on check out

Dear THERESA H., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victorine Vidal Guest Relation Officer

Never upgrade

Customer review rating 2.0/5

Gregg Couples - 09/07/2021 Confirmed reviews ALL

3rd time staying with you and upgraded to sweet room - same small room as standard- corridor carpets are badly stained - bed had a mattress topper on it - you get better beds with premier inn - will not stay again

Dear Mr Davies, Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raluca Marinescu- Guest Relation Officer

Lovely location, friendly helpful staff

Customer review rating 5.0/5

Paul B. Couples - 06/07/2021 Confirmed reviews ALL

Due to Covid, we had to change our dates several times, the hotel were most accommodating , particularly helpful was Raluca, I even had a birthday card and a present, which really touched me. Thankyou IBIS greenwich, you were fantastic. Breakfast was a real surprise ,, at the Cafe Rouge next door, sitting in the sunshine, lovely friendly staff again, just made our break extra special. Cant wait to visit again.

Dear Mr B., What a joy to read your review!!! :) We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards and stay safe, Raluca Marinescu- Guest Relation Officer

Great Location and Amenities

Customer review rating 5.0/5

Matt Couples - 06/07/2021 Confirmed reviews ALL

The staff are very personable and a joy to talk to. We originally booked ourselves at the Travelodge down the road but ended up checking out early due to cleanliness issues. We walked over to the Ibis and we were impressed with the cleanliness, air conditioning, size of the bed, and storage.

Dear MATTHEW S., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer :)

Great location

Customer review rating 3.5/5

Anonymous Families - 05/07/2021 Confirmed reviews ALL

Friendly staff.

Dear MORAG B., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team and Cafe Rouge Management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer

excellent location, friendly staff, clean

Customer review rating 4.0/5

Barney Solo - 05/07/2021 Confirmed reviews ALL

+ friendly reception staff, great location, good Covid arrangements, clean - offer a second paper cup, for the bathroom! - emails sold the benefits of online check-in, but links all led frustratingly back to same text describing benefits but not enabling action. Gave up on this.

Dear BRIAN M., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer

Great location. Very friendly staff

Customer review rating 4.5/5

Trefor F. Friends - 29/06/2021 Confirmed reviews ALL

Only one night but very enjoyable

Dear TREFOR F., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal Guest Relation Officer

Good stay

Customer review rating 4.0/5

Tony Couples - 29/06/2021 Confirmed reviews ALL

The stay was good, room was nice but had to give more thought to the toilet positioning.A big person would have a huge problem. The tv tuning was very poor and it’s a shame the tea and coffee is in paper cups. Breakfast at cafe rouge was good

Dear TONY M., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal Guest Relation Officer

Well located

Customer review rating 5.0/5

Anonymous Families - 28/06/2021 Confirmed reviews ALL

Great stay.Third visit to this Hotel.Always a welcoming place and very clean and comfortable.Enjoyed a relaxed breakfast in Cafe Rouge.No problem parking.

Dear JULIE H., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal Guest Relation Officer

Very disappointing

Customer review rating 2.0/5

Stephen O. Couples - 28/06/2021 Confirmed reviews ALL

The room is much smaller than the picture shower room is very small and compact

Dear STEPHEN O., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victorine Vidal Guest Relation Officer

Couldn’t score a zero

Customer review rating 0.5/5

Paul K. Families - 28/06/2021 Confirmed reviews ALL

No toilet roll, didn’t get the correct room, 2 tiny towels, tiny room, no coffee and tea in the room. Takeaway breakfast without cutlery.

Dear k. P., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victorine Vidal Guest Relation Officer

Short family visit

TripAdvisor rating 5.0/5

mpapalmer951 09/09/2020 TripAdvisor review

the ibis is extremely well situated in the centre of Greenwich and the staff and service was excellent, there is private parking behind the hotel and its just a short stroll into the heart of Greenwich. The room was perfectly adequate for an overnight stay.

Dear Guest, Thank you very much ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

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