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ibis London Greenwich Hotel 3 stars

TripAdvisor rating 4.0/5 1,467 reviews
ibis London Greenwich
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+ 12 Services
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Hotel extras

  • Café Rouge restaurant provides a selection of French cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis London Greenwich

30 Stockwell street
Greenwich
SE10 9JN
london
united kingdom

Tel: +442083051177

Fax: (+44)208/8587139

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREENWICH TOWN CENTRE :   177 180 188 199

  • CUTTY SARK FOR MARITIMEGREENWICH :   DLR

  • FROM CHARING CROSS THAMES LINK :   CHARING CROSS

  • LON/GRE IBIS LONDON GREENWICH :   DOCKLANDS LIN CUTTY SARK

  • THAMES LINK :   WATERLOO EAST

  • By plane

    LONDON CITY AIRPORT At 10.94km / 6.8 miles

  • By plane

    LONDON GATWICK AIRPORT At 72.1km / 44.8 miles

  • By plane

    LONDON HEATHROW At 37.66km / 23.4 miles

  • By plane

    LUTON AIRPORT At 64.7km / 40.2 miles

  • By plane

    STANSTED AIRPORT At 60.03km / 37.3 miles

  • By car

    GREENWICH At 10km / 6.25 miles

  • By train

    GREENWICH At 0.1km / 0.06 miles

GPS :51.479954, -0.009373

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Double room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

CAFÉ ROUGE

Type of cuisine: French

Dine at Café Rouge next door which offers lovely outdoor dining terrace and porch making it a prime spot to people watch or just to unwind. Enjoy French classics from croque-monsieurs to mussels in a retro Parisian setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Greenwich

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,094 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,467 reviews

Good value and location

Customer review rating 4.2/5

Sarah H. Business - 16/01/2020 Confirmed reviews ALL

All was satisfactory. I stay regularly at this hotel because of its pleasant and convenient location and it is clean and functional.

Dear SARAH H., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Easy, clean,good service

Customer review rating 4.2/5

Helen W. Friends - 16/01/2020 Confirmed reviews ALL

Location was Excellent and personal customer service was much appreciated. My travel companion was unwell and Sara on reception was sympathetic and helpful. The rooms were spotlesss and I a, always pleased when I can open a window. I had a few problems booking online but these were quickly resolved by callling the hotel

Dear HELEN W., We very much appreciate your comments regarding your stay at the ibis London Greenwich. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Sara will be more than happy to read your comments. Thank you for your kind feedback, and we hope to see you again soon for another unforgettable journey with us. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Great value hotel in a fab area

Customer review rating 4.2/5

Kate H. Business - 13/01/2020 Confirmed reviews ALL

Really enjoyable stay, my third year staying and it never disappoints.

Dear KATE, We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer

A very comfortable, stress-free stay

Customer review rating 4.2/5

Claire Business - 12/01/2020 Confirmed reviews ALL

Clear communication before the stay, very warm welcome at reception. All staff were helpful and friendly. The room was clean, comfortable and had everything I needed.

Dear CLAIRE, We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer

Enjoyable one night stay

Customer review rating 4.2/5

Steve, Y. Couples - 11/01/2020 Confirmed reviews ALL

We stayed at the hotel for one night whilst attending the darts at the 02 nearby. We received a friendly welcome and our experience of the hotel was all positive. It was a good value stay and we would happily book the hotel again.

Dear STEVE, We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu- Guest Relation Officer

Good location

Customer review rating 4.2/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Easy to access, good place near park

Dear LESZEK M., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Very good.

Customer review rating 4.2/5

Julie Couples - 06/01/2020 Confirmed reviews ALL

Perfect, room fine for a low cost hotel, well equipped and comfortable. Staff all friendly and extremely helpful.

Dear JULIE S., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Central location and good value

Customer review rating 4.2/5

Richard W. Couples - 05/01/2020 Confirmed reviews ALL

Friendly environment..nice and able staff.. Clean room.good view.good.value ...let down by very average breakfast in the cafe rouge which annexes the hotel..

Dear RICHARD w., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very sorry to hear that your breakfast experience was not of a high standard. We will be taking the necessary actions to ensure there is no recurrence of this failure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

change of scenery

Customer review rating 4.2/5

Stephen Couples - 04/01/2020 Confirmed reviews ALL

was a very lovely stay and the complimentary small bottle of prosecco in our room as a thank you for all the timeso we had stayed was a lovely touch

Dear STEPHEN D., We very much appreciate your comments regarding your stay at the ibis London Greenwich. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another unforgettable journey with us. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

An exercise in duress over chrismas

Customer review rating 4.2/5

Ben S. Solo - 03/01/2020 Confirmed reviews ALL

I am disabled and in a wheelchair which i had made my needs clear when booking, I needed an accessable adapted room. On arrival the room was very cold (there apparenlty been problems with boiler the day before h- but fixed) No bars in or around the bed, i was reliant on others to get me in and out of bed. Bathroom taps were to stiff to operate due to years of limescale build-up. This meant reliance on others to help out.

Dear Mr BEN s., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I was sorry to learn that due to the temperature of your room you were unable to get a good night’s rest and I apologise for the discomfort caused. Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning. This system is partly dependant on the external temperature. In that instance, you should have been offered either an electrical heater or an alternative room and I apologise that this was not the case. I would like to assure you that the appropriate action has been taken with a view of preventing any repetition of the problems which marred your stay. For your comfort in the future, please be advised that hotel staff are available around the clock to assist guests with any issues that may arise; and this instance may have been able to offer you an alternative solution to ensure you a more comfortable stay. I would also like to apologise if you found the room not suitable for your needs. I can assure you that as per quality audit recommendations and health and safety requirements, our accessible rooms respect the DDR regulations for disabled guests. Furthermore, your comments about the conditions of the taps have been passed to the relevant members of the maintenance team. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Festive break on the Thames

Customer review rating 4.2/5

Matt Families - 02/01/2020 Confirmed reviews ALL

Friendly polite staff. Good price in a very good location. Pet friendly.

Dear MATTHEW S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Incredible caring

Customer review rating 4.2/5

Ms E. Solo - 02/01/2020 Confirmed reviews ALL

My elderly mother stayed at the Ibis over Christmas - she came home to her family during the day - the team were absolutely wonderful going straight to her room, cheerfully, for her numerous requests.

Dear JUDITH E., We very much appreciate your comments regarding your stay at the ibis London Greenwich. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another unforgettable journey with us. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Disappointing

Customer review rating 4.2/5

Tim C. Couples - 01/01/2020 Confirmed reviews ALL

We booked a twin room but had what felt like a children's room instead. This was because the twin beds were far too narrow, at around the old 2'6", that lead to a very poor night's sleep. The decor was gimmicky and lacked any feel for quality while the bathroom ceiling in the shower (and the even lower height of the shower head) must give taller people great difficulty showering with comfort. Bathroom lighting was also poor. The new style fit-out is not a success and definitely needs to be rethought! On the positive side, the staff were very polite and helpful so our complaint relates only to the room, that was simply awful.

Dear TIM C., Thank you for taking the time to tell us about your experience at the ibis London Greenwich. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to apologise for any discomfort caused due to the size of the room. I appreciate that you felt the room and the beds were too small; regrettably this is not something we are able to change easily. I can assure you that as per quality audit recommendations and health and safety requirements the size of the bedroom is large enough to accommodate two people. We will however bear your feedback in mind when advising guests at booking stage in future. I was pleased to read that you appreciated the professionalism or our team and I will certainly pass on your comments to them. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Sincerely, Vincenzo Squeo Multi-Site Operations Manager | Ibis and Novotel London Greenwich

Lovely hotel however communication not the best

Customer review rating 4.2/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

We booked this for 2 nights and were happy with the location and the room. However we were disappointed that they did not know that we booked for late check out and explained to them 3 times we had late check out. Other than that the it was an excellent stay

Very helpful

Customer review rating 4.2/5

Alexpol Families - 30/12/2019 Confirmed reviews ALL

Having booked for my disabled mother our needs were very specific. The staff was extremely friendly, helpful and accommodating. The room was good (though a little too far from the elevator) and perfect for disabled people.

Dear Alexa, We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bonne année à vous et votre famille!!! :) Raluca Marinescu- Guest Relations Officer

satisfactory

Customer review rating 4.2/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Satisfactory

Dear Sheila, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raluca Marinescu Guest Relation Officer

Satisfactory

Customer review rating 4.2/5

Anonymous Solo - 28/12/2019 Confirmed reviews ALL

Your team at the hotel was brilliant, there was a problem with my tv and the receptionist came and had a look and switched my room no problem, even though it was quite late she was very friendly and professional.

Dear KIRSTY W., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu Guest Relation Officer

Xmas stop over

Customer review rating 4.2/5

Bill Couples - 27/12/2019 Confirmed reviews ALL

Clean hotel with close proximity to central attractions. Friendly accommodating staff. Rooms are a bit small for 2 persons. Towels require to be replaced as now very thin and hard to the touch.

Dear BILL L., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Marinescu Guest Relation Officer

Great stat as always

Customer review rating 4.2/5

Anonymous Couples - 26/12/2019 Confirmed reviews ALL

Great check in, great room, great check out

Dear JAMES C., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victorine Vidal - Guest Relation Officer

Lovely time in Greenwich

Customer review rating 4.2/5

Stephen R. Couples - 24/12/2019 Confirmed reviews ALL

Staff are very welcoming room very nice,the staff make a fuss of our little dog Freddie will be back again xx

Dear STEPHEN R., We very much appreciate your comments regarding your stay at the ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And please, say hello to Freddie!!! :) Sincerely, Raluca Marinescu Guest Relation Officer
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