Riverside Hotel Coleraine

Customer review rating (ALL Rating) 4.1/5 9 reviews

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3 Riverside Park North, Coleraine, BT51 3GE COLERAINE, United Kingdom

Description

Hotel extras

  • Spacious double, triple and family rooms available

  • Free onsite parking

  • Located next to Riverside retail park, ideal for business and leisure

  • 20 minutes drive to Giants Causeway

  • Onsite restaurant, Sandpiper, dine & drink

Our accommodation(s)

Hotel location

Riverside Hotel Coleraine

3 Riverside Park North, Coleraine
BT51 3GE COLERAINE
United Kingdom

GPS:55.120879, -6.677078

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

THE SANDPIPER COLERAINE

The Sandpiper Coleraine restaurant has ample space for large gatherings whilst the snugs are perfect for small parties. Offering a fresh varied menu including children meals, vegetarian and vegan options

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  9 reviews

Had a lovely stay.

Customer review rating 5.0/5

Heather J. Couples - Confirmed reviews ALL

Fantastic, attentive staff. Couldn’t do enough for us. Had the room decorated with balloons etc & wine on arrival for my husbands birthday.

Dear Heather J., We very much appreciate your comments regarding your stay at the Riverside Hotel Coleraine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeline Harper Reception Manager

Nice hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel, friendly staff, only frustration was not being able to add my Accor Loyalty programme despite all the marketing materials now being labelled as Accor.

Dear James M., We very much appreciate your comments regarding your stay at the Riverside Hotel Coleraine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Pleasant experience. Hotel looked lovely, staff were really kind and helpful. Room was great, comfortable bed and there was storage for belongings. Overall a good stay

Dear Ciaran C., We very much appreciate your comments regarding your stay at the Riverside Hotel Coleraine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.0/5

Mary G. Couples - Confirmed reviews ALL

This was not my first time to stay here. We were happy the first time so extremely disappointed this time. Firstly the room was freezing as the heating wasn’t working. The maintenance man came and thought it was fixed but it wasn’t. We were given a plug in heater. The bedding felt damp. The next morning we were woken at 7am with loud noise overhead. It was workmen carrying equipment and renovated parts of the room from upstairs down a backstairs beside our room. This continued from 7am until we decided to leave at 9am. I did complain about the heat and the receptionist was helpful. I complained about the noise and the receptionist was apologetic. I feel we should have been told about the construction work on the second floor when we made the reservation. 7am was too early for guests in my opinion. We will need to stay in Coleraine on a regular basis over the next few years but I would not stay here again.

Dear Mary G., Thank you for taking the time to tell us about your experience at the Riverside Hotel Coleraine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Additionally, we have contacted all of our arriving guests to inform them of the refurbishment going on in the hotel over the next few months. I can only apologise that you where not previously informed. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maddy, Reception Manager Riverside Hotel Coleraine

Well located

Customer review rating 4.5/5

G J. Families - Confirmed reviews ALL

Another enjoyable stat

Dear Gordon J., We very much appreciate your comments regarding your stay at the Riverside Hotel Coleraine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeline Harper Reception Manager

Other web-users rate our hotel

  • 96 reviews 9.3/10 Location
  • 138 reviews 7.7/10 Room
  • 174 reviews 9/10 Service
  • 81 reviews 7/10 Cleanliness
  • 73 reviews 7.6/10 Breakfast

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See the hotel
All our hotels in Coleraine

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.