ibis Wakefield East-Castleford

Customer review rating (ALL Rating) 4.1/5 139 reviews

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Description

Hotel extras

  • Convenient location for business and leisure

  • Close to the motorway & Local facilities

  • Family Friendly

  • Private on-site car parking (Charges Apply)

  • On-site restaurant and bar

Our accommodation(s)

Hotel location

ibis Wakefield East-Castleford

Pioneer Way, Castleford
WF105TG WAKEFIELD
United Kingdom

GPS:53.712381, -1.387118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Start your morning off right with our hearty full English or continental breakfast. Also enjoy our amazing selection of burgers, Handmade Pizza, salads and delicious desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  139 reviews

Customer review rating 2.0/5

Mark S. Business - Confirmed reviews ALL

At breakfast the milk had ran out for coffee. I politely asked for some more, and waited a considerable time and none arrived. The person that I asked clearly didn't look happy to be there, and was using negative language in front of guests, which is not the impression one would expect. Also, the tomatoes contained lots of herbs which made them inedible. May I suggest just providing the tomatoes as they are instead.

Customer review rating 2.5/5

Sue D. Business - Confirmed reviews ALL

If we had stayed just the one night the rating would have been lower as our first morning was awful - no hot water for showers, my colleague has to call down and was told it needed to be turned on, very surprised as the location is clearly for business stay and 6am is not an unusual time for wanting to get ready? The first morning breakfast was no menu or option - not the staffs fault they were clearly understaffed and one poor lady trying to take orders, payments as well as cover reception - we were offered a full English - and did not realise there was a choice until the second morning where more staff were available.

Customer review rating 1.5/5

Caroline K. Business - Confirmed reviews ALL

my room wasn't serviced after the first night - which was very disappointing. The WIFI was terrible and the water pressure non existent. The pictures show that you provide mineral water in the room, but yet none was provided, and when I asked, I was told that it was chargeable. I feel this is a misrepresentation. My room was dirty when I arrived, and then on the one occasion in 3 nights it was cleaned it was a very half hearted attempt.

Customer review rating 3.5/5

Kate G. Business - Confirmed reviews ALL

The room was overpriced given it wasn't cleaned or teas/coffees topped up. Whilst I only stayed two nights I was surprised it wasn't cleaned. The room itself was comfortable and modern The WiFi access was very poor

Customer review rating 2.0/5

Mark B. Business - Confirmed reviews ALL

There was no breakfast included, no shower gel or shampoo in the room, the room was dirty with blonde hair pretty much everywhere, cup/glass ring marks on the bed side table, no bottled water (which is advertised) when I initially spoke to reception the guy was quite abrupt, I then spoke to another member of staff who actually went out of her way to try and help me, and would have moved me had the hotel not been fully booked, this lady was the highlight of my stay.

Other web-users rate our hotel

  • 200 reviews 6.7/10 Location
  • 465 reviews 7.4/10 Room
  • 342 reviews 8.3/10 Service
  • 15 reviews 8.4/10 WiFi
  • 253 reviews 6.2/10 Cleanliness
  • 164 reviews 6.4/10 Value
  • 155 reviews 6.3/10 Breakfast
  • 109 reviews 4.9/10 Food

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