ibis Wakefield East-Castleford

Customer review rating (ALL Rating) 3.8/5 33 reviews

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Pioneer Way, Castleford, WF105TG WAKEFIELD, United Kingdom

Description

Hotel extras

  • Convenient location for business and leisure

  • Close to the motorway

  • Close to train stations

  • Private on-site car parking

  • On-site restaurant and bar

Our accommodation(s)

Hotel location

ibis Wakefield East-Castleford

Pioneer Way, Castleford
WF105TG WAKEFIELD
United Kingdom

GPS:53.712381, -1.387118

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Start your morning off right with our hearty full English or continental breakfast. Also enjoy our amazing selection of burgers, steaks, salads and delicious desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  33 reviews

TripAdvisor Rating  4.1/5  550 reviews

Poor stay never again

Customer review rating 0.5/5

Michael B. Business - Confirmed reviews ALL

Hotel is dirty, moved room three times based on the smell of smoke. The breakfast is just not a breakfast and completely unhealthy dripping in fat and the selection of continental was non existent. Having to pay for parking is not expected and the WIFI did not work, extremely poor experience and will not be staying again.

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located and clean rooms and value for money. Best for informal business stays

Parking confusion and no receipts

Customer review rating 0.5/5

Dowell Business - Confirmed reviews ALL

Nothing wrong with the rooms but the aftermath of parking tickets and lack of VAT receipts leaves me with doubts. I've failed to submit a correct expenses claim as I'm missing receipts despite asking on a few occasions. No receipts being issued then I cant make further bookings.

Absolutely Disgraceful!!!!

TripAdvisor rating 1.0/5

Tarnya P TripAdvisor review

Arrived and went to the room. On entering the room I noticed the wall lights didnt work, i checked and there was no bulbs in them so I left the main ceiling lights on. My friend and I were in the room for about 45 minutes and there was a loud bang and we were sat in the dark. Thinking there must of been a power cut we looked in the corridoor but the lights were on. When the lights didn't come back on in the room I went to reception, the lady came and looked at the fuseboard and tried to switch the electric back on. But nothing in the room was working. I asked for another room but was told they were fully booked. I filled out an incident form and had to leave, bonfire night out ruined!! I was told the manager would ring me about a refund but he didn't. I rang the hotel 3 times to be told the manager would be in touch. He wasn't I have emailed Accor hotel who own Ibis but they say we will inform the hotel management and they will be in touch they haven't I am now taking this Hotel to court and believe there was faulty electrics in the room as we never touched or switched anything on electrical except the ceiling lights. The consumer rights Act 2015 covers hotel rooms that are not fit to stay in, electricity in the room would be reasonable to expect I believe. All I asked for was my money back for a service I did not receive.

Location was ideal as we have our depot next door.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The staff were very friendly and helpful. I witnessed this during breakfast and dinner service plus during check in and out, nothing was to much trouble. Paul the manager went out of his way to be helpful. Dinner menu was a little limited on choice but the quality was good and value for money. Paul did mention the menu will be changing soon.

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Other web-users rate our hotel

  • 79 reviews 7.1/10 Location
  • 177 reviews 7.3/10 Room
  • 126 reviews 8.3/10 Service
  • 6 reviews 6/10 WiFi
  • 96 reviews 5.9/10 Cleanliness
  • 69 reviews 6.8/10 Breakfast
  • 43 reviews 3.9/10 Amenities
  • 35 reviews 3.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.