ibis Styles Paignton 3 stars

Customer review rating (ALL Rating) 4.3/5 783 reviews

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26 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Description

Hotel extras

  • Beachfront location

  • Pet-friendly rooms

  • Restaurant and bar with a shipwreck theme

  • Onsite parking

  • 10-minute walk from Paignton train station

Our accommodation(s)

Hotel location

ibis Styles Paignton

26 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.43663, -3.560484

Telephone
Fax +44 871 702 9469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LIGHT HOUSE BAR

Non contractual photo

Sit back and enjoy the seaside views from the Pier bar. Sip a locally inspired cocktail or indugle on loaded waffle or crepe. The bar has everything you need to treat yourself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  783 reviews

Customer review rating 2.5/5

Leslie B. Friends - Confirmed reviews ALL

I was told parking charges would be waved but was still charged. Luckily I did manage to get a disabled parking space. Despite my disabilities, I had to struggle in inclement weather, to the hotel next door for breakfast!

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay. We apologise for the confusion regarding parking charges — this should have been communicated clearly, and we understand how frustrating it must have been to be charged after being told otherwise. We’re glad you were able to secure a disabled parking space, but we appreciate that this doesn’t make up for the inconvenience. We’re also sorry that you had to make your way to the neighbouring hotel for breakfast in poor weather, especially given your mobility needs. Your comfort and accessibility are extremely important to us, and we will be reviewing how we can better support guests in similar situations. Thank you again for your comments. We hope you will consider giving us another opportunity to provide a smoother and more comfortable experience.

Customer review rating 2.0/5

Nigel B. Solo - Confirmed reviews ALL

Hotel run on shoestring didn't appreciate having to go next door for meals

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Mike J. Friends - Confirmed reviews ALL

I attended a New Years do in Paignton and needed somewhere to stay, the Ibis provided a clean, warm and comfortable place. The only down side was having to go next door for breakfast, thankfully it wasn't raining so not a big problem. Thanks to all staff.

Dear Mike J., Thank you for your positive feedback regarding your recent stay with us at ibis Styles Paignton. We are delighted to hear that you found our hotel clean, warm, and comfortable. We appreciate your understanding regarding the breakfast arrangements, and we are glad the weather was favorable during your visit. Your kind words about our staff will be shared with the team. Goodbye, ibis Styles Paignton

Customer review rating 3.5/5

Deborah S. Families - Confirmed reviews ALL

Check in terrible... Took over 15 mins with 3 people to check me in! Had to go next door to the Mercure for breakfast and always busy. Room nice and cleaned daily. Good size. Great location, but car parking prices are too pricey at £15 a day!!! Could not find alternative parking offering 24 hour stay, so had no choice to pay these ripped off prices!!

Dear Deborah S., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated the quality of your room and our prime location. However, we regret that your check-in experience did not meet your expectations and that breakfast arrangements were inconvenient. Regarding the parking fees, we understand your concerns and strive to provide clear information about our facilities. Your comments are valuable as we continue to enhance our services. Best regards, ibis Styles Paignton

Customer review rating 2.5/5

Rachel E. Solo - Confirmed reviews ALL

There is not a lot to say because the hotel only provided a room ,none of the other services were available. I had to go to the mercure for breakfast everyday .

Dear Rachel E., Thank you for your feedback. We appreciate your positive remarks regarding our location and room cleanliness. We regret that additional services were not available during your stay, and we understand how that might have affected your experience. Goodbye, and best regards, ibis Styles Paignton

Other web-users rate our hotel

  • 1,062 reviews 7.9/10 Location
  • 1,584 reviews 7.5/10 Room
  • 1,284 reviews 7.9/10 Service
  • 25 reviews 5.1/10 WiFi
  • 822 reviews 6.3/10 Breakfast
  • 738 reviews 7.4/10 Cleanliness
  • 473 reviews 5.4/10 Value
  • 371 reviews 4/10 Food

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