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Pullman London St Pancras Hotel 4 stars

TripAdvisor rating 4.5/5 5,470 reviews
Pullman London St Pancras
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+ 15 Services
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Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning Golden Arrow Lounge Bar & Restaurant. Contemporary, vibrant and stylish

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • BRAND NEW Pullman Running Club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 17 meeting room(s)
  • Copy/print service available

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ
london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   10,30,73,205,390 British Library

  • CIRCLE LINE :   CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :   HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :   METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :   NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :   NORTHERN LINE EUSTON

  • PICCADILLY LINE :   PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :   VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :   VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34.8 miles

  • By plane

    HEATHROW At 26km / 16.16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7.46 miles

  • By plane

    LUTON At 55km / 34.18 miles

  • By plane

    STANSTED At 56km / 34.8 miles

  • By car

    A40 At 1km / 0.62 miles

  • By train

    EUSTON At 0.5km / 0.31 miles

  • By train

    KING S CROSS At 0.2km / 0.12 miles

  • By train

    VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodations

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Classic Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Accessible Classic Room with Double Bed

  • Max. number of persons: 2
  • Area: From 21m²

Accessible Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21m²

Superior Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with King size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Junior Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Suite with King size bed

  • Max. number of persons: 3
  • Area: From 79m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

GA RESTAURANT & BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Golden Arrow, our award winning restaurant (1 AA Rosette), with its theatre kitchen & Josper Grill, offers a range of delicious modern European dishes. Enjoy the wine library offering a wide range of fine wines by the glass.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GA BAR

Photo non contractuelle / Strictly non binding

Designed to suit all moods, the Golden Arrow bar welcomes you all day long, whether you are in for a relaxing Tea Deli experience, a healthy lunch, or just to put the icing on the cake to a fabulous dining experience in the Golden Arrow Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 552 m²

  • Maximum capacity: 446 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

18,874 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,470 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Another Fantastic Stay at the Pullman

TripAdvisor rating 4.5/5

72332 Couples - 02/12/2019 TripAdvisor review

We stayed at this hotel again because it is just great - so easy to get to, clean, comfy, pleasant...it was another fantastic stay for us and were welcomed so pleasantly when we checked in. Even the gentleman on the door greeted us everytime we come and went! The beds are always so so comfy and got the request of a room on a high floor as requested. Couldn't have asked for more - great stay, see you again soon!

Dear 72332, I am delighted to read that you had another great experience at the Pullman London St Pancras. I will make sure to let the welcome team know about your kind words. The team and I look forward to welcoming you back home soon. Best Regards, Charlotte de Lastelle Quality & Guest Experience Manager

Just what I needed, an hotel which worked near Kings Cross.

Customer review rating 4.5/5

B., P. Business - 28/11/2019 Confirmed reviews ALL

Good.

good all round hotel

Customer review rating 4.5/5

M. E. Business - 28/11/2019 Confirmed reviews ALL

good service, great location, good service. I was disappointed at the lack of attention to plastic waste issues - these days the leading hotels don't issue endless tiny little plastic containers of shampoo/shower gel etc but have large bottles attached to the wall that can be refilled. I would expect a hotel of your standing to be leading on this, though it was good to see that water in the room was in glass not plastic.

Mr

Customer review rating 4.5/5

M.o.b. Couples - 28/11/2019 Confirmed reviews ALL

1) Dinner: After choosing a table with acceptable lighting the light was turned off (apparently to create atmosphere); 2) Breakfast buffet: hot food uncovered and therefore cold, especially the bacon; once seated beverages should be served immediately; the teapot holds 2-3 cups but only one tea bag. The staff seemed to be meandering without any purpose.

Dear Michael, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. It is disappointing to read that your experience did not meet not only yours expectations but our high level of service expected. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Sara Doutch Guest Experience Manager

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

I have stayed several times at this hotel, and I still struggle to find something to complain about

Dear Alan Patrick, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Great stay

Customer review rating 4.5/5

Mark Families - 27/11/2019 Confirmed reviews ALL

Really good couple of days here

Dear Mark, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

A great stay!

Customer review rating 4.5/5

Nicholas R. Couples - 26/11/2019 Confirmed reviews ALL

this was a great short stay. We are frequent visitors to this hotel and always appreciate the welcome from staff

Dear Nicholas, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Excellent

Customer review rating 4.5/5

Abdullah Business - 26/11/2019 Confirmed reviews ALL

I was upgraded to the suite which was a welcome suprise.

Dear Abdullah, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Awesome hotel

Customer review rating 4.5/5

Cecile Friends - 26/11/2019 Confirmed reviews ALL

Super stay thank you

Dear Reinout, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Modern and cosy

Customer review rating 4.5/5

H. S. F. Friends - 26/11/2019 Confirmed reviews ALL

Another wonderful stay at Pullman hotel and this time, London. Never fails to deliver

A very friendly and comfortable stay.

Customer review rating 4.5/5

Charlie F. Business - 26/11/2019 Confirmed reviews ALL

As always, your staff were most welcoming and nothing is too much trouble for them. One of the best breakfasts I know.

Good Place to Stay

Customer review rating 4.5/5

R F. M. Families - 25/11/2019 Confirmed reviews ALL

Very good position close to Euston, St Pancras and Kings X mainline stations and underground system. Plenty to see close by including British Library and British Museum, not forgetting Charles Dickens and the Foundling Hospital all within walking distance

Dear Roger, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

kind staffs, clean room

Customer review rating 4.5/5

Hyewon S. Families - 25/11/2019 Confirmed reviews ALL

it was great staying at the hotel. One thing to improve was - I couldn't find any complimentary water during my stay although this was mentioned in the website.

Dear HyeWon S., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.For your future stays our complimentary water with glasses is located by the tea and coffee making facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Doutch Guest Experience Manager

very comfortable stay

Customer review rating 4.5/5

Penny S. Business - 25/11/2019 Confirmed reviews ALL

Food was of a good standard. The room was clean and had everything I needed. The bed was comfortable and the staff polite.

Dear Penny, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Decent hotel and location but waited 8-hours for my room

Customer review rating 4.5/5

Toby Business - 25/11/2019 Confirmed reviews ALL

I had a decent stay at the Pullman St. Pancras in London. However, a cloud hungover my stay as I had to wait 8-hours to get into my room. I understand I arrived will before check-in (around 6:30am) from Singapore but at that time, I was assured my room was vacant and that they were just waiting for housekeeping to clean it. I finally got in around 2pm. That seems like a long time to clean a room at the same time I noticed other guests being given room keys when checking in. Not a great experience after flying for 12+ hours.

Dear Tobias, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. It is disappointing to read that your experience did not meet not only yours expectations but our high level of service expected. Please allow me to express my sincerest apologies for your experience. We always strive to offer first class service but on this occasion we fell short. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Sara Doutch Guest Experience Manager

Comfortable stay with good service

Customer review rating 4.5/5

P. Couples - 25/11/2019 Confirmed reviews ALL

We've stayed at this hotel quite a few times and have always found it to be clean and comfortable. Check-in and check-out were smooth, and our bags were kept safe for us on check-out day allowing us to pack in more sightseeing before we left London. The location is very convenient for Kings Cross station. I was in contact with the hotel prior to arrival and received excellent help from Kate in reservations. The check-in and concierge team were also extremely helpful. The only slight wrinkle was that our room was at the front of the hotel, so we did get a bit of street noise, which we haven't experienced at the rear of the hotel. It didn't spoil our stay.

Couldn't be better

Customer review rating 4.5/5

Keith W. Couples - 25/11/2019 Confirmed reviews ALL

Celebrated our 38th wedding anniversary and thanks for little gift in room

Dear Keith, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Perfect

Customer review rating 4.5/5

Timmy Couples - 25/11/2019 Confirmed reviews ALL

Great hotel and great location. Just perfect when staying in London, will return.

Dear Tim, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. If you have the time, I would be very grateful if you could share your lovely words on our public forum following the below link - it really helps the hotel and it is the best recognition for the team: http://www.tripadvisor.co.uk/UserReview-g186338-d192068-m11765-Pullman_London_St_Pancras-London_England.html Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon. Kind regards, Sara Doutch Guest Experience Manager

Good for a short stay

Customer review rating 4.5/5

Nur A. Solo - 25/11/2019 Confirmed reviews ALL

Staffs from check in to check out was excellent. Smooth and fast. Doorman/bellboy was very helpful. Everything was good. Except that i got a corner room and the room just beside mine(maybe housekeeping room).. sometimes it gets noisy when they talk loudly.

ok as exprected

Customer review rating 4.5/5

Philip Business - 25/11/2019 Confirmed reviews ALL

fine

Dear Philip John G., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Doutch Guest Experience Manager
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