Pullman London St Pancras Hotel 4 stars

Customer review rating 4.5/5 19,932 reviews

ALLSAFE approved hotel

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Pullman London St Pancras
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+ 17 Services

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 18 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Check-in from 14h00

Check out up to 12h00

  • BUS :  10,30,73,205,390 British Library

  • CIRCLE LINE :  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :  NORTHERN LINE EUSTON

  • PICCADILLY LINE :  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :  VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34.8 miles

  • By plane

    HEATHROW At 26km / 16.16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7.46 miles

  • By plane

    LUTON At 55km / 34.18 miles

  • By plane

    STANSTED At 56km / 34.8 miles

  • By car

    A40 At 1km / 0.62 miles

  • By train

    EUSTON At 0.5km / 0.31 miles

  • By train

    KING S CROSS At 0.2km / 0.12 miles

  • By train

    VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodation(s)

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Classic Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with King size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Accessible Classic Room with Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft

Accessible Classic Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
Rooms

Our restaurants and bars

GA KingsX

Type of cuisine: International

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GA KingsX BAR

Non contractual photo

Designed to suit all moods, the GA KingsX Bar welcomes you all day long!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 552

  • Maximum capacity: 446 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,932 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,603 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent

Customer review rating 5.0/5

A H. Business - 02/05/2021 Confirmed reviews ALL

Ideal

Well located, amazing views

Customer review rating 5.0/5

Lisa B. Business - 29/04/2021 Confirmed reviews ALL

Lovely helpful staff, large comfy room with incredible views, great location just a few mins walk from Kings Cross or Euston

Good stay!

Customer review rating 4.5/5

Frazer S. Business - 28/04/2021 Confirmed reviews ALL

Well located for King's Cross Station and overall a pleasant stay. Rooms were clean and well presented. Staff were friendly and welcoming.

Good view

Customer review rating 3.5/5

Anonymous Business - 28/04/2021 Confirmed reviews ALL

Friendly and professional hotel staff. Great views from the lifts and room. Room was a touch on the dusty side.

Fantastic Hotel !!!!

Customer review rating 5.0/5

Stephen H. Business - 27/04/2021 Confirmed reviews ALL

We were greeted from start to finish with a great team and wanted for nothing , 10/10

Amazing hotel and fabulous service

Customer review rating 5.0/5

Eo Families - 23/04/2021 Confirmed reviews ALL

It was such an amazing experience. Lovely and comfortable room, the staff were so courteus, and helpful. Great location for navigating London

Ideal location. I travet to the north and midlands for work frequently.

Customer review rating 4.5/5

John Business - 22/04/2021 Confirmed reviews ALL

I didn`t expect much due to the Covid lockdown but it turned out great

Lovely stay, with great food

Customer review rating 5.0/5

Teddie S. Business - 21/04/2021 Confirmed reviews ALL

Great experience, easy check in, attentive staff, attention to detail, nice room & a lovely breakfast

Customer review rating 3.0/5

Anonymous Business - 20/04/2021 Confirmed reviews ALL

It was fine however initially I needed to be moved room due to it not being cleaned properly. On entering my room there was foundation all over the light switch. Given covid 19 especially and supposed deep cleaning I would expect better

Well located

Customer review rating 5.0/5

Anonymous Solo - 17/04/2021 Confirmed reviews ALL

Very kind snd obliging staff who understood my needs Nice clean comfortable rooms

So well looked after as ever

Customer review rating 4.5/5

N H. Business - 17/04/2021 Confirmed reviews ALL

Personal service and a great memory of my breakfast requirements from my last stay. Staff always go above and beyond and hotel always covid secure. Thank you.

Again, excellent service from the team at the Pullman

Customer review rating 5.0/5

Alan M. Business - 12/04/2021 Confirmed reviews ALL

Stayed overnight last week en route home and received a phone call from Johan, guest relations manager around 1900 to check if everything was okay with me as usually when I arrive at the Pullman I would have checked in a good few hours earlier- excellent customer service and much appreciated. Christina the duty night manager was also her usual friendly and efficient self arranging for a meal to be served in my room even though it was 2130 and the kitchen was closed. Always enjoy my stays at the Pullman and look forward to meeting the staff and fellow guests in the bar and restaurant when I'm next down. Levent has indeed a great staff team who continue to strive for and deliver excellent customer service even in these current restrictive times.

Awesome staff who went out of their way

Customer review rating 4.5/5

Bermuda C. Business - 12/04/2021 Confirmed reviews ALL

Stay at the Pullman for a business trip... due to the pandemic there was the usual rules that applied... the staff were excellent ... explained everything to me clearly ... attending to anything I requested promptly and in short was a joy to stay there....

Well located

Customer review rating 5.0/5

Kp Business - 03/04/2021 Confirmed reviews ALL

Excellent considering circumstances had to stay for professional exams venue in London

Well located

Customer review rating 3.5/5

Gaetan Families - 02/04/2021 Confirmed reviews ALL

Well located hotel very close from International’s London St Pancras train station. This was the main reason why we booked it and we were very pleased with it. Nice welcoming even during the covid-19 restrictions. And we were amazed on our way to the bedroom by the view in the middle lift thanks to the glass windows. The bedroom was cleaned and the bed very spacious and comfortable. However I would not recommend the sofa bed even for one night. The quality of the mattress is shocking for a hotel of this standard classed as a Premium brand from Accor. A Rollaway bed with a proper mattress would be expected. Luckily our son is used to sleep with us in the bed and there was enough space to share between the three of us. Due to the lockdown we decided to order some food from their room service menu. That sounded like the best option. We ordered some carbonara pasta and 2 burgers. The quality of the food was ok but nothing special justifying the level of price charged for it. Bare in mind there was not many people staying here so we can’t even use the excuse of the quantity of meal the chef has to prepare. And the worst was the sauces on each tray with the burger which were all out of of date for one year !!! We dipped our fries in the mayonnaise pot when we saw that was all liquid and tasted weird. We didn’t expect to get that. Again is that too difficult to check the dates at least before bringing the food. It doesn’t reach the standard of expectation for this sort of hotel. It wasn’t finished as I wanted to inform the reception I tried to call from the phone in the bedroom but it wasn’t working ! I had to call Pullman main number and asked to speak to this hotel before getting in touch with the reception after a while of waiting. They apologised and brought us new sauces. We had a good night and the bathroom equipment are nice. We ordered our breakfast 2 pastries dish and one continental. it was all right with the pastries but the quality of the continental was again not great at all. It is like a plate that has been prepared either for somebody else the day before or packed in a fridge for a couple of days. The Brie cheese was dried and look on the top and the same for the ham and salami. The baby tomatoes were not fresh neither. I wasn’t expecting a Michelin star breakfast but at least a Premium quality breakfast. The check out was quick and easy as we were the only one to leave at that time. At the end we were pleased with our stay and convinced we made the right decision to stay here as it is closed from the train station but we were disappointed with the quality of the food which certainly doesn’t reach any Premium brand nor economy but more like on a budget type hotel.

Lovely staff!

Customer review rating 5.0/5

Anna Solo - 01/04/2021 Confirmed reviews ALL

Everyone in reception was just fantastic. Extremely positive and helpful. I would definitely recommend this hotel!

excelent in all ways

TripAdvisor rating 5.0/5

George-T-Hull Business - 23/01/2021 TripAdvisor review

Very very helpful, even in these difficult times. Sensible and knowledgeable of what the client needs. However, I do not know why I have to give 200 characters if I've said what I wanted. Very poor on your side

Dear George, Thank you for taking the time to share your experience at Pullman London St Pancras. It is great to know we were able to provide you with all the help you needed while staying with us. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Natalie Bristow Operations Manager

Super team and spotless hotel !

TripAdvisor rating 5.0/5

JessiicaRamirezfromI 07/11/2020 TripAdvisor review

The team was very welcoming , specially Eduardo, Johan,Mitchell, and the two breakfast team members who served us our breakfast every morning. Thank you again for giving us one of the best views of the hotel :D Stay safe!

Dear JessiicaRamirezfromI, Thank you for sharing these great compliments about your latest stay with us, it is great to know what a fantastic time you had with us. Please be assured that your compliments will be passed on to Eduardo, Johan, Mitchell and the breakfast team - they will all be delighted to hear about them! We look forward to welcoming you back. Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

Really enjoyable stay

TripAdvisor rating 4.0/5

Elljeff 13/03/2020 TripAdvisor review

Loved this hotel. Its next to the British library and we had good views over their garden area. The decor is stylish and trendy with the right amount of quirkiness. Staff were welcoming, friendly and helpful.

Dear Elljeff, Thank you for taking the time to share your thoughts about your latest stay with us. It is always a pleasure to read that our guests enjoy the vibe of our vibrant hotel. Thank you also for your compliments about our team - these are always the best motivation for us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and allow us to earn your 5 stars! Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Mary P, Edinburgh

TripAdvisor rating 5.0/5

Mary C 08/02/2020 TripAdvisor review

This was my third visit to the Pullman, London and I have never been disappointed. The atmosphere is amazing as are the staff. It has a great vibe and energy about the place. The breakfast is probably the best I have ever had in a hotel.

Dear Mary C, Thank you very much for taking the time to share your kind words. It is great to read that you find our staff and atmosphere amazing; we are very proud of both and therefore always appreciate such positive feedback ! It is also rewarding to know that our invigorating breakfast holds such a special place for you. We look forward to welcoming you back again for your fourth visit to Pullman London St Pancras. Warm regards, Charlotte de Lastelle

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