Pullman London St Pancras Hotel 4 stars

The hotel is very conveniently located for travel from Euston, St Pancras and Kings Cross. We found all the staff to be very friendly and helpful with a great attitude to their work

Very nice comfortable room huge bed !!!! Lovely bathroom. Great bar and restaurant had a DJ playing great music would highly recommend.

I was very happy with my stay at the hotel and the staff were amazing

An overnight stay with my family and Grandma to enable us to go to the Theatre without the hassle of getting a late train home. We booked two family rooms. The main double bed was huge and comfortable. The childrens sofabed less so (slightly sank in the middle as you always get with a sofabed) but all in all a great stay. The views were phenomenal. Still noisy at night being right in the centre of London but most of us had a good night sleep.

From the moment we walked in every member of staff were friendly, helpful and went above and beyond to help, always smiling, out of all the Hotels we have stayed in the staff at the Pullman where excellent. The only complaint we had was that the breakfast was cold which was a shame. Rooms where lovely and spotlessly clean we would recommend

Reception staff were friendly and helpful, so a good first impression. Our deluxe room was very good - spacious, very comfortable bed, stylish bathroom, powerful shower & lots of hot water (but no biscuits to go with the in-room tea and coffee). The all-day dining menu in the restaurant is OK but nothing special. The restaurant was very popular with diners of all ages, very busy and noisy with a DJ playing music throughout the evening but the friendly staff worked hard and managed very well. The buffet breakfast was disappointing. Although there was a wide range of food to choose from the cooked food was tepid and the lack of heat in the “hot” breakfast wasn’t helped by being served on cold plates. I’m not a great fan of lukewarm scrambled eggs and bacon with cold tomatoes and mushrooms. However, despite the breakfast disappointment, we’ve booked to stay again as the location is very good as is the hotel overall and we enjoyed a very good nights sleep in the very comfortable and large bed.

Great hotel, excellent location and brilliant staff.

Staying for a week for a birthday, was our first time in London and we have no idea about the tube, or how to get anywhere or where to go or what to do! There was 2 members of staff on the door who was amazing at helping us & every day they remembered who we was and what we had been up to and was always asking about how we had been etc, can’t thank them enough (I wish I wrote their name down) one lived in Stratford I know that!

Staff helpful

I stayed for six nights and the staff went above and beyond to help at all stages of my stay with them. From the front of house staff to the room staff they were all friendly, helpful and caring. Nothing was too much for them.

Great friendly staff, welcoming and helpful. Funky bar fir cocktails and coffee - can highly recommend.

It was just a quick overnight in order to have a a place to sleep right off the plane before I jumped on the St Pancras in the morning. Room was quiet, despite the large bar scene downstairs.

The hotel was more modern than I expected and more of a commuter hotel. However, room was very clean and bathroom spacious ( we upgraded to a junior suite fir an additional £84). Really good deal on secret escapes. Staff were charming and very helpful. Our room overlooked the British library gardens & St Pancres.

we had a lovely room and a lovely weekend stay staff are so very nice and friendly could not have been more helpful. We eat in the restaurant 2 nights the fillet steak was cooked to perfection on the first night. The lamb I feel is way over priced. But overall an enjoyable stay and would definitely go back

I stayed at the Pullman St Pancras often before the coronavirus pandemic, so it was wonderful to come back and find everything in place as usual, with a few extra precautions. The staff are super friendly and helpful as always, the breakfast is just as good (perhaps one or two less options, but still very generous), rooms still very comfortable.