Pullman London St Pancras Hotel 4 stars

Name: Pullman London St Pancras
Address: LONDON, NW1 2AJ, UNITED KINGDOM
Telephone: (+44)20/76669000
Rating: 4.4

4.5/5

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Pullman London St Pancras Hotel

Hotels combining lifestyle and design, for business and leisure

The Pullman London St Pancras hotel is ideally located just a few minutes' walk from three of the city's major railway stations: King's Cross, Euston and St Pancras International. Guests arriving on business will find this the perfect destination, with 17 contemporary meeting rooms capable of holding conferences and functions. The hotel is one of the city's premier upscale destinations, with a host of luxury amenities and offerings such as tranquil rain showers and more.

Its prime location means that guests can easily navigate the city and unwind in many of London's popular tourist attractions, including Buckingham Palace, the Houses of Parliament and the world-famous British Museum. The redevelopment of King's Cross station makes commuting far easier for guests. Whether you're in the city for business or pleasure, you can enjoy the best of both world's when you stay at this flagship Pullman hotel.

Come rain or shine, enjoy the many attractions London has to offer, no matter the weather. Discover things to see and do near Pullman London St Pancras.

Hotel extras

A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station
Award-winning Golden Arrow Lounge Bar & Restaurant. Contemporary, vibrant and stylish
Modern guest rooms and 13 disabled accessible rooms
17 flexible state-of-the-art event spaces to cater for all needs
BRAND NEW Pullman Running Club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotelthe Wifi charge is 10 euros for 2 hours.
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI access
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying)Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Dry cleaning / IroningPaying

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

Fitness centre
Sauna

17 meeting room(s)
Copy/print service available

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ
london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Contact email

Check-in from 14h00

Check out up to 12h00

BUS : 10,30,73,205,390 British Library
CIRCLE LINE : CIRCLE LINE KING'S CROSS
HAMMERSMITH LINE : HAMMERSMITH LINE KING'S CROSS
METROPOLITAN LINE : METROPOLITAN LIN KING'S CROSS
NORTHERN LINE : NORTHERN LINE KING'S CROSS
NORTHERN LINES : NORTHERN LINE EUSTON
PICCADILLY LINE : PICCADILLY LINE KING'S CROSS
VICTORIA-/NORTHERN LINE : VICTORIA LINE EUSTON
VICTORIA-/NORTHERN LINES : VICTORIA LINE KING'S CROSS

By plane
GATWICK At 56km / 34.8 miles
By plane
HEATHROW At 26km / 16.16 miles
By plane
LONDON CITY AIRPORT At 12km / 7.46 miles
By plane
LUTON At 55km / 34.18 miles
By plane
STANSTED At 56km / 34.8 miles
By car
A40 At 1km / 0.62 miles
By train
EUSTON At 0.5km / 0.31 miles
By train
KING S CROSS At 0.2km / 0.12 miles
By train
VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodations

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Rooms (6)
Suites (2)

Classic Room with 1 kingsize bed

Max. number of persons: 2
Area: From 21m²

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Classic Room with 2 single beds

Max. number of persons: 2
Area: From 21m²

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Superior Room with 1 kingsize bed and sofa

Max. number of persons: 4

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Deluxe Room with King size bed

Max. number of persons: 2
Area: From 25m²

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Accessible Classic Room with Double Bed

Max. number of persons: 2
Area: From 21m²

Accessible Classic Room with 2 single beds

Max. number of persons: 2
Area: From 21m²

Junior Suite with 1 kingsize bed

Max. number of persons: 4

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Deluxe Suite with King size bed

Max. number of persons: 3
Area: From 79m²

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Our restaurants and bars

GA RESTAURANT & BAR

Type of cuisine: International

Golden Arrow, our award winning restaurant (1 AA Rosette), with its theatre kitchen & Josper Grill, offers a range of delicious modern European dishes. Enjoy the wine library offering a wide range of fine wines by the glass.

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

18:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GA BAR

Photo non contractuelle / Strictly non binding

Designed to suit all moods, the Golden Arrow bar welcomes you all day long, whether you are in for a relaxing Tea Deli experience, a healthy lunch, or just to put the icing on the cake to a fabulous dining experience in the Golden Arrow Restaurant.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 17
Maximum size: 552 m²
Maximum capacity: 446 people
Maximum banquet capacity: 96 people

Find out more

Loved the hotel

katiewW2034HK Couples - 15/01/2020 TripAdvisor review

This hotel is ideally located to explore central london. Great welcome at check in. A lovely spacious room that was really modern. Lovely special touch for my partners birthday waiting in the room too! Bar area was lovely to have a drink! Will be back!

Great location and prompt and personable service.

Peta Solo - 13/01/2020 Confirmed reviews ALL

Helpful staff, well appointed room and convenient location

Thanks for a confy stay with a beautiful breakfast

Daniel Solo - 13/01/2020 Confirmed reviews ALL

Outstanding hotel! Great service, lovely cocktails!

Mrs

Katie P. Families - 13/01/2020 Confirmed reviews ALL

Excellent as always! Never fail to supply amazing customer service.

Enjoyable stay at a great location

Ian Families - 13/01/2020 Confirmed reviews ALL

Enjoyable stay - it is a great location, so convenient for stations, good selection of restaurants nearby, close to the British Museum. Comfy rooms, excellent breakfast. Would be happy to stay again

Great hotel, great location

Adam Couples - 13/01/2020 Confirmed reviews ALL

Check in was simple and staff very friendly and helpful. Hotel itself was very pleasant inside and room (deluxe double) was lovely and spacious. Lots of choice at breakfast and very tasty. Great location if travelling to/from Euston or Kings Cross and good base to head into London from. Would definitely visit again

Dame jackie Daniel

Anonymous Business - 13/01/2020 Confirmed reviews ALL

I stay regularly but this time the room was very small (804). it felt very cramped and hot

Dear Dame Jacqueline, Thank you for taking the time to share your impressions on your recent stay with us. I am sorry to read that the room you stayed in on this occasion, and your overall stay, were not up to your expectations. Please rest assured that we have taken your comments and suggestions into consideration in order to continuously improve our guests' experience. . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Lovely hotel, couple of hiccups

Helen M. Couples - 13/01/2020 Confirmed reviews ALL

Hotel cleanliness and space and greeting were all lovely. Room was missing a robe and part of room service dinner order received was incorrect.

Nice stay, but downgraded

Darren K. Friends - 12/01/2020 Confirmed reviews ALL

I changed my room from a k. to a twin room, via the call centre which you kindly organised for the price of a 2nd breakfast. However you should have informed me that my room was being downgraded to a classic room from a superior room at the time. This is poor.

Dear Darren, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. I am however sorry to know that the change to a twin room led to a downgrade which was not explained to you. Please allow me to express my sincere apologies. Please rest assured that your comments have been passed on to our reservations team to prevent future occurrence. Thank you again for sharing your feedback, the team and I hope to welcome you back soon to the Pullman London St Pancras in order to regain your entire satisfaction. Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

really good

Anonymous Families - 12/01/2020 Confirmed reviews ALL

good atmothphere, service, location

Good location and modern hotel...noisy bedroom

Dr T. Business - 12/01/2020 Confirmed reviews ALL

Very welcoming and decent room but sadly it sounded like someone was doing building work all night outside the hotel. Maybe better windows and insulation would have been a good idea

Pleasantly surprised

Anonymous Couples - 11/01/2020 Confirmed reviews ALL

Great value for the price I paid (booked well in advance and pre-paid)

3 night London stay

Simon D. Families - 10/01/2020 Confirmed reviews ALL

Lovely trip with daughter, staff attentive and dealt with issues that arise promptly

Mrs Wendy W.

Wendy W. Friends - 09/01/2020 Confirmed reviews ALL

Very comfortable room Really welcoming and pleasant staff at reception Very helpful Check out extremely easy

Extremely good

Jay Couples - 08/01/2020 Confirmed reviews ALL

Superb

Friendly staff and welcoming feeling

Edi M. Families - 08/01/2020 Confirmed reviews ALL

Made to feel welcome on arrival. Requests were taken into account. Room well appointed though perhaps a little noisy being on the front of the building. Have stayed here a few times now and enjoy its proximity to the stations and the underground.

Nice place

Jose Families - 08/01/2020 Confirmed reviews ALL

Staff was very helpful.

Not quite up to standard.

Andy L. Solo - 08/01/2020 Confirmed reviews ALL

I stayed for one night. I booked a Classic room and was upgraded to a Deluxe, but to be honest it didn’t feel very Deluxe and looked nothing like the promo photos on line. It was fine, nothing more. I ordered room service and got a barely passable club sandwich (stale bread) and chips (lukewarm). When I went to use the gym in the morning I had to get my card recut, no-one had asked on check-in if I’d be using the gym and so my card wasn’t cut to give me access. When I got in the gym none of the treadmills were working. Me and another guest switched them off and on again and fortunately they rebooted. I genuinely don’t think this hotel is worthy of the Pullman brand. Maybe it should go back to bring a Novotel?

Dear Andy, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. It is disappointing to read that your experience did not meet not only yours expectations but our high level of service expected. Please allow me to express my sincerest apologies for the various issues you experienced. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Lovely Stay indeed!!!!

Thomas H. Couples - 08/01/2020 Confirmed reviews ALL

Have to say the hotel and the staff were of the very best standard. The room was lovely and very clean we had a great night there and would stay again no problems.

everything was great

Caryn Solo - 07/01/2020 Confirmed reviews ALL

very convenient for Kings Cross all staff very helpful

Our most recent 20 reviews

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Hotel extras