Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.6/5 4,024 reviews

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Description

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

Our accommodation(s)

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Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

GPS:51.52851, -0.127689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,024 reviews

TripAdvisor Rating  4.5/5  6,194 reviews

Certificate of excellence 2025

Good hotel; great location, bur broken sleep due to staff!

TripAdvisor rating 4.0/5

Nalini P TripAdvisor review

I selected this hotel for two reasons, location and my birthday, I wanted a hotel that looked like the right vibe and settings. I arrived and had a nice welcome by the super friendly doorman, I was aiming to drop off my case as it was 1.30pm (check in 3pm). When I returned at 3.45pm I was initially told that the room Was showing as still not ready, which made me feel a bit stressed as I had several friends arriving at 4.45pm at the hotel bar for a big birthday night out. However after a phone call I was advised it was ok and was issued with keys. I was on 2nd floor, the room was well set out, good room and nice bathroom, and a nice surprise of a birthday slice of cake and 2 chocolate covered strawberries. Given we were going out for an early dinner, decided to save it on my return (maybe an early breakfast as was going to a club! 😀). The bed was a great size, although there’s a lack of plugs and no mirror or plug to do hair. However, downstairs bar was very busy, but good atmosphere, but managed to get a table for 2 and then 4. My first friend arrived and we got a round of drinks with no issue; however second set of friends so now 4 found it very difficult to get any service, and when we finally ordered we only had 15 mins before we had to leave. We asked how quick they could be as we would need to leave no later than 20 mins (and be late!) but did get a rather short response of no, too busy, look, it won’t be fast! So we decided to leave and walk over to Hawksmoor and got drinks at Booking Office who found us a table and served us quickly as we said we had limited time! Anyway I returned at 6.30am (yes it was a good night at the club) and returned to the room! I ate the strawberries but the cake wasn’t good unfortunately. I went to bed and it was a good mattress, duvet etc. However got a very rude awakening at 9am with housekeeping wanting to clean the room! This was so annoying and rude I think, check out is 11am and to be woken like that at 9am was not then one… and unbelievably the same again at 10am!!! I just felt this was really poor, I had hardly any opportunity to have any sleep from the time in the room. It did really mar the trip and felt annoyed that for the price paid, I was being woken up by housekeeping multiple times when it was hours before check out on a Sunday morning, post a birthday night out. The hotel is good though, was a new favourite for that area, it was quiet, felt like there was no-one on the floor, great location, staff were bit mixed on service, unfortunately, but nicely appointed and decor. But being woken up isn’t a great experience, especially when the floor seemed so quiet, housekeeping seemed desperate to clean for Sunday night guests and in all honesty questioning wanting to return again in a couple of months as planned.

Customer review rating 4.0/5

Josh W. Business - Confirmed reviews ALL

My third time staying here, can't say I've had a bad experience.

Customer review rating 4.5/5

Matthew S. Business - Confirmed reviews ALL

very nice stuff were super helpful

Customer review rating 4.5/5

Dirk F. Solo - Confirmed reviews ALL

I had a good deluxe room on the 12th floor, had everyday a good buffet breakfast and 7 dinners in the GA Kings X which were most often good as well.

Dear Dirk, Thank you for your lovely review! We’re delighted to hear that you had a comfortable stay with us and enjoyed our rooms, location, and dining options. We truly appreciate your feedback and hope to welcome you back again soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Great quick stay

TripAdvisor rating 5.0/5

TravelBrianCO TripAdvisor review

One night quick stay. Clean and spacious room. Friendly staff. Only a few minutes walk from kings cross and pancreas stations. Large gym.

Dear @TravelBrianCO, Thank you for your lovely review! I am delighted to hear you enjoyed your recent stay with us, found our rooms clean and spacious, and appreciated our service, location, and gym facilities. We hope to welcome you back again soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

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Other web-users rate our hotel

  • 2,086 reviews 9.7/10 Location
  • 2,757 reviews 7.7/10 Room
  • 2,715 reviews 9/10 Service
  • 36 reviews 7.9/10 WiFi
  • 1,136 reviews 9.2/10 Breakfast
  • 728 reviews 8.2/10 Cleanliness
  • 718 reviews 8.6/10 Food
  • 362 reviews 5.1/10 Value

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