Pullman London St Pancras Hotel 4 stars

Customer review rating 4.5/5 20,660 reviews

ALLSAFE approved hotel

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Pullman London St Pancras
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+ 20 Services

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 18 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Check-in from 15h00

Check out up to 12h00

  • BUS :  10,30,73,205,390 British Library

  • CIRCLE LINE :  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :  NORTHERN LINE EUSTON

  • PICCADILLY LINE :  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :  VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34.8 miles

  • By plane

    HEATHROW At 26km / 16.16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7.46 miles

  • By plane

    LUTON At 55km / 34.18 miles

  • By plane

    STANSTED At 56km / 34.8 miles

  • By car

    A40 At 1km / 0.62 miles

  • By train

    EUSTON At 0.5km / 0.31 miles

  • By train

    KING S CROSS At 0.2km / 0.12 miles

  • By train

    VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodation(s)

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Our restaurants and bars

GA KingsX

Type of cuisine: International

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

GA KingsX BAR

Designed to suit all moods, the GA KingsX Bar welcomes you all day long!

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 552

  • Maximum capacity: 446 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

20,660 reviews

TripAdvisor Rating 4.5/5

5,700 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Fantastic Stay

Customer review rating 5.0/5

Carole H. Friends - 22/09/2021 Confirmed reviews ALL

From the moment we stepped into reception the service was exceptional. The room was large, spacious with a huge comfortable bed. The shower was brilliant and the views from the 15th floor spectacular. Patrice on reception was so helpful and went way beyond the norm in terms of his welcoming and helpful approach.

Dear Carole H., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I will share your kind words with Patrice who I know will be thrilled! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm Regards, Alfio Scuderi Quality & Guest Experience Manager

Our Stay

Customer review rating 5.0/5

Nabeela S. Couples - 21/09/2021 Confirmed reviews ALL

We had a lovely stay at Pullman Hotel London. All the staff were helpful, kind , professional and happy in their roles. Rooms were clean and all areas of the hotel were lovely and clean. We will definitely stay here again. Nabeela S.

Dear Nabeela S., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

excellent room but breakfast disappointing

Customer review rating 4.0/5

Anonymous Couples - 21/09/2021 Confirmed reviews ALL

5 stars for convenience (Location) and accommodation, but the breakfast was disappointing. There was a very good choice of food but the overall standard was compromised by the "hot" food being cold and dry.

Customer review rating 5.0/5

Margaret M. Families - 21/09/2021 Confirmed reviews ALL

The staff were extremely helpful and eager to make us as comfortable as possible.

Dear Margaret M., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team and particularly Elvis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Alfio Scuderi Quality & Guest Experience Manager

All expectations met...staff efficient and charming!

Customer review rating 5.0/5

Ken J. Friends - 20/09/2021 Confirmed reviews ALL

As above

Dear Ken J., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfio Scuderi Quality & Guest Experience Manager

Excellent staff

Customer review rating 4.0/5

Ron T. Couples - 20/09/2021 Confirmed reviews ALL

The hotel is very conveniently located for travel from Euston, St Pancras and Kings Cross. We found all the staff to be very friendly and helpful with a great attitude to their work

Great stay

Customer review rating 5.0/5

Vincent C. Couples - 20/09/2021 Confirmed reviews ALL

Very nice comfortable room huge bed !!!! Lovely bathroom. Great bar and restaurant had a DJ playing great music would highly recommend.

Dear Vincent M., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best, Alfio Scuderi Quality & Guest Experience Manager

Well located and good stay

Customer review rating 4.5/5

Anonymous Friends - 20/09/2021 Confirmed reviews ALL

I was very happy with my stay at the hotel and the staff were amazing

Dear Santokh J., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. All the best, Alfio Scuderi Quality & Guest Experience Manager

Great location, comfortable bed, friendly helpful staff, great views

Customer review rating 5.0/5

Nikki Families - 20/09/2021 Confirmed reviews ALL

An overnight stay with my family and Grandma to enable us to go to the Theatre without the hassle of getting a late train home. We booked two family rooms. The main double bed was huge and comfortable. The childrens sofabed less so (slightly sank in the middle as you always get with a sofabed) but all in all a great stay. The views were phenomenal. Still noisy at night being right in the centre of London but most of us had a good night sleep.

Dear Nikki H., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfio Scuderi Quality & Guest Experience Manager

Well located, Staff went above and beyond

Customer review rating 5.0/5

Sandra H. Couples - 19/09/2021 Confirmed reviews ALL

From the moment we walked in every member of staff were friendly, helpful and went above and beyond to help, always smiling, out of all the Hotels we have stayed in the staff at the Pullman where excellent. The only complaint we had was that the breakfast was cold which was a shame. Rooms where lovely and spotlessly clean we would recommend

Good location, lovely room, friendly staff

Customer review rating 4.0/5

Cesm Couples - 19/09/2021 Confirmed reviews ALL

Reception staff were friendly and helpful, so a good first impression. Our deluxe room was very good - spacious, very comfortable bed, stylish bathroom, powerful shower & lots of hot water (but no biscuits to go with the in-room tea and coffee). The all-day dining menu in the restaurant is OK but nothing special. The restaurant was very popular with diners of all ages, very busy and noisy with a DJ playing music throughout the evening but the friendly staff worked hard and managed very well. The buffet breakfast was disappointing. Although there was a wide range of food to choose from the cooked food was tepid and the lack of heat in the “hot” breakfast wasn’t helped by being served on cold plates. I’m not a great fan of lukewarm scrambled eggs and bacon with cold tomatoes and mushrooms. However, despite the breakfast disappointment, we’ve booked to stay again as the location is very good as is the hotel overall and we enjoyed a very good nights sleep in the very comfortable and large bed.

Fabulous experience

Customer review rating 5.0/5

James S. Couples - 19/09/2021 Confirmed reviews ALL

Great hotel, excellent location and brilliant staff.

Dear James, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Quality & Guest Experience Manager

Well located & friendly helpful staff

Customer review rating 4.5/5

Georgia Couples - 19/09/2021 Confirmed reviews ALL

Staying for a week for a birthday, was our first time in London and we have no idea about the tube, or how to get anywhere or where to go or what to do! There was 2 members of staff on the door who was amazing at helping us & every day they remembered who we was and what we had been up to and was always asking about how we had been etc, can’t thank them enough (I wish I wrote their name down) one lived in Stratford I know that!

Good stay

Customer review rating 4.0/5

Anonymous Families - 19/09/2021 Confirmed reviews ALL

Staff helpful

Dear Sukhpal, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Quality & Guest Experience Manager

Exceptional service from all the staff.

Customer review rating 5.0/5

Viv S. Solo - 18/09/2021 Confirmed reviews ALL

I stayed for six nights and the staff went above and beyond to help at all stages of my stay with them. From the front of house staff to the room staff they were all friendly, helpful and caring. Nothing was too much for them.

Dear Viv, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am delighted to read you enjoyed your stay with us. I will gladly share your kind words with Elvis and Sandra who will be thrilled! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Alfio Scuderi Quality & Guest Experience Manager

Great hotel in convenient spot.

Customer review rating 5.0/5

Jo H. Friends - 18/09/2021 Confirmed reviews ALL

Great friendly staff, welcoming and helpful. Funky bar fir cocktails and coffee - can highly recommend.

Dear Jo, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Quality & Guest Experience Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - 18/09/2021 Confirmed reviews ALL

It was just a quick overnight in order to have a a place to sleep right off the plane before I jumped on the St Pancras in the morning. Room was quiet, despite the large bar scene downstairs.

Great location

Customer review rating 4.0/5

Patricia W. Couples - 18/09/2021 Confirmed reviews ALL

The hotel was more modern than I expected and more of a commuter hotel. However, room was very clean and bathroom spacious ( we upgraded to a junior suite fir an additional £84). Really good deal on secret escapes. Staff were charming and very helpful. Our room overlooked the British library gardens & St Pancres.

very good

TripAdvisor rating 5.0/5

tonyh112 18/09/2021 TripAdvisor review

we had a lovely room and a lovely weekend stay staff are so very nice and friendly could not have been more helpful. We eat in the restaurant 2 nights the fillet steak was cooked to perfection on the first night. The lamb I feel is way over priced. But overall an enjoyable stay and would definitely go back

Dear @tonyh112, It is fantastic to read your feedback on the service you received, as well as the meal you had in our GA Bar & Restaurant and I wish to thank you for your amazing compliments of the team; Thank you for sharing your experience in such a positive way and I hope you will have another opportunity, in the near future, to come back and see us again. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Wonderful to be back at the Pullman

TripAdvisor rating 5.0/5

Helen P 16/09/2021 TripAdvisor review

I stayed at the Pullman St Pancras often before the coronavirus pandemic, so it was wonderful to come back and find everything in place as usual, with a few extra precautions. The staff are super friendly and helpful as always, the breakfast is just as good (perhaps one or two less options, but still very generous), rooms still very comfortable.

Dear @Helen P, Thank you for your kind words and compliments about the staff, as well as the breakfast. We greatly appreciate your loyalty to us and hope to have the pleasure of welcoming you both again to Pullman St. Pancras in the not too distant future. If we can be of any assistance to you in the meantime, please let us know. Best Regards, Alfio Scuderi Quality & Guest Experience Manager

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