Pullman London St Pancras Hotel 4 stars

Customer review rating 4.5/5 19,488 reviews
Pullman London St Pancras
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+ 16 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning Golden Arrow Lounge Bar & Restaurant. Contemporary, vibrant and stylish

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • BRAND NEW Pullman Running Club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 18 meeting room(s)
  • Copy/print service available

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ
london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   10,30,73,205,390 British Library

  • CIRCLE LINE :   CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :   HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :   METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :   NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :   NORTHERN LINE EUSTON

  • PICCADILLY LINE :   PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :   VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :   VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34.8 miles

  • By plane

    HEATHROW At 26km / 16.16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7.46 miles

  • By plane

    LUTON At 55km / 34.18 miles

  • By plane

    STANSTED At 56km / 34.8 miles

  • By car

    A40 At 1km / 0.62 miles

  • By train

    EUSTON At 0.5km / 0.31 miles

  • By train

    KING S CROSS At 0.2km / 0.12 miles

  • By train

    VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodations

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Classic Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 21
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with King size bed

  • Max. number of persons: 2
  • Area: From 25
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

Accessible Classic Room with Double Bed

  • Max. number of persons: 2
  • Area: From 21
Accessible room

Accessible Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21

Junior Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Suite with King size bed

  • Max. number of persons: 3
  • Area: From 79
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

GA RESTAURANT & BAR

Type of cuisine: International

Golden Arrow, our award winning restaurant (1 AA Rosette), with its theatre kitchen & Josper Grill, offers a range of delicious modern European dishes. Enjoy the wine library offering a wide range of fine wines by the glass.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GA BAR

Photo non contractuelle / Strictly non binding

Designed to suit all moods, the Golden Arrow bar welcomes you all day long, whether you are in for a relaxing Tea Deli experience, a healthy lunch, or just to put the icing on the cake to a fabulous dining experience in the Golden Arrow Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 552

  • Maximum capacity: 446 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,488 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,576 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Freezing night

Customer review rating 4.5/5

Noneedname Business - 20/02/2020 Confirmed reviews ALL

All good except the A/C that was not efficient

Relaxing time

Customer review rating 4.5/5

P.f.y. Couples - 20/02/2020 Confirmed reviews ALL

standard as expected-always made welcome by staff-food top class

Excellent experience

Customer review rating 4.5/5

William F. Couples - 20/02/2020 Confirmed reviews ALL

Very comfortable room (quiet, good view), friendly staff, very well located, excellent breakfast. All in all, a very enjoyable experience.

Bien situé

Customer review rating 4.5/5

Astrazeneca Business - 20/02/2020 Confirmed reviews ALL

Very nice hotel and well located. Next door to St Pancras and Kings cross station. Staff is kind, cheerful Room is nice, big enough and clean

Well located to Eurostar, view is amazing, recommend deluxe rooms for space, clean, friendly staff

Customer review rating 4.5/5

S. L. Couples - 19/02/2020 Confirmed reviews ALL

Where do I start.......... clean, friendly staff, amazing views , tasty meals, incredible choice for buffet breakfast

Convenient and comfortable

Customer review rating 4.5/5

Georgina M. Couples - 19/02/2020 Confirmed reviews ALL

Spend Friday and Saturday night with over Valentines weekend. There was a nice atmosphere in the hotel and we had drinks in the bar each night. Good drinks menu and nice to see some vegan food options. I found the room very comfortable and well designed. Service was very good.

Poorest organized hotel room I have ever stayed in

Customer review rating 4.5/5

Rshagan Business - 19/02/2020 Confirmed reviews ALL

We were two people. There was no place to put clothing that does not get hung in a closet. I landed up putting mine on the desk. The bathroom had no place to put toothbrush, cosmetics etc. There are many hotels in London. I would not choose another Pullman or Accor.

Dear Rshagan, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. It is disappointing to read that the design of our property did not meet your expectations. We appreciate your sharing your concerns, and if you changed your mind about returning to our hotel we would be delighted to welcome you back again. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Perfect

Customer review rating 4.5/5

David L. Couples - 19/02/2020 Confirmed reviews ALL

Another fantastic stay at my favourite London hotel with the best breakfast experience I have ever had

expected a bit better

Customer review rating 4.5/5

Gary H. D. Families - 19/02/2020 Confirmed reviews ALL

breakfast was a bun fight. Diamond in Exec Suite should be able to reserve a breakfast table reception initially forgot my welcome drink didn't get welcome drink for two rooms though i booked and paid for two rooms dinner was good wine was good dining room staff were good despite overworked

Great location next to St Pancras

Customer review rating 4.5/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

Chose the hotel as it was near the international station. Staff were nice. Room was quite small and boiling hot, the air flow system here or whatever they call it is utterly useless! Small queue for breakfast, but it was nice overall. For the price I'd say it was adequate, but not excellent.

Great location for travel on Eurostar

Customer review rating 4.5/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Spotlessly clean attentive staff and comfortable beds. A thoroughly enjoyable stay will definitely stay again.

Lovely hotel, good location.

Customer review rating 4.5/5

Caroline T. Couples - 19/02/2020 Confirmed reviews ALL

Great check in. Upgraded to a deluxe room which was huge. Also received a complimentary drinks voucher!

Lovely hotel, great location

Customer review rating 4.5/5

Michelle Friends - 19/02/2020 Confirmed reviews ALL

Really nice hotel, room was lovely, the building as a whole was decorated really nicely, particularly the reception/restaurant area. The staff on reception were absolutely lovely and a good laugh and made our stay really enjoyable. The hotel is right next door to the british library and was about a minute walk to the St Pancras entrance to the Kings Cross Underground station. I would definitely stay here again next time I'm in london providing it's a reasonable price again. Overall, a brilliant stay!

Always Good Experience

Customer review rating 4.5/5

Paul C. Solo - 18/02/2020 Confirmed reviews ALL

We had a three day stay. As always the location is wonderful and we were very busy. Used the restaurant a couple of times. A few little issues.

Well located and good stay

Customer review rating 4.5/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Always pleased to stay at the Pullman London St Pancras. The only problem is the 'background music' in the bar/restaurant which is played too loud and is not very relaxing music, difficult to hold a conversation sometimes, and the lighting in the bar/restaurant is far too dark be able to read ie. a newspaper, other than reading something on a backlit tablet.

good location

Customer review rating 4.5/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

kind

Very convenient to rail service

Customer review rating 4.5/5

Carolyn Couples - 18/02/2020 Confirmed reviews ALL

Comfortable room and helpful and polite staff

Well Located

Customer review rating 4.5/5

Fred Business - 18/02/2020 Confirmed reviews ALL

The location is amazing, especially if you will be taking trains from either King’s Cross or St. Pancras. The breakfast in-site is also world class. But given the proclaimed quality, it came short in multiple ways. I arrived around 11p and trying to order a meal in room was a failure. No one answered the phone to the point where it was better to abandon. The next morning, taking a shower was a quick way to flood the room. Unfortunately, who ever laid out the space did it poorly with bad slopes and the bathroom floor was slick after every shower.

Dear Fred, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. While I am glad to know that you were fully satisfied with our location and breakfast, I am sorry that some other aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that the design of our showers was not to your taste. I will make sure to take note of your comment for future reference. It is very disappointing to read that you were not able to reach our Room Service to order dinner. This definitely does not represent the quality of service we strive to provide. Please rest assured that I have passed your comments on to our Food & Beverage manager who will take the appropriate measures to prevent future occurrence. I have also credited points to your ALL account. Hopefully this will give you an opportunity to return and give us the chance to regain your trust. Sincerely, Charlotte de Lastelle Quality & Guest Experience Manager

Great experience

Customer review rating 4.5/5

John P. Couples - 18/02/2020 Confirmed reviews ALL

The hotel is well located for us, being close to Kings Cross, very comfortable, serves good food and has great staff. A great experience!

Perfect location great hotel

Customer review rating 4.5/5

Trevor Couples - 18/02/2020 Confirmed reviews ALL

Have been yo the pullman many times, and will continue when visiting London, Nice rooms and clean, polite staff, location perfect

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