Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.6/5 4,451 reviews

Best price
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Pullman London St Pancras - Image 1
Pullman London St Pancras - Image 2
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Pullman London St Pancras - Image 4
100 - 110 Euston Road, NW1 2AJ LONDON, United Kingdom

Description

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 2 single beds

Photo out of - Classic Room with 2 single beds

21 sqm / 226 sqft, Twin beds, 50 inch TV, enjoy amenities such as tranquil rain shower, tea & coffee making facilities, minibar, luxury toiletries and work desk all highlighted by modern design

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

23 sqm / 245 sqft, King size bed and sofa bed, Enjoy all the benefits of the Classic King Room with the added luxury of a separate area with sofa bed and 2nd TV. Sofa bed suitable for 1 child up to 11yrs.

Max. number of persons
3

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

25 sqm / 270 sqft, King size bed, 50 inch TV. All the benefits of the Classic Room plus Nespresso machine, high quality wireless BOSE music station, mineral water, bathrobe & slippers.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower or bath with grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual fire alarms.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, accessible bed, wardrobe, mirror and writing facilities. Audible and visual fire alarms.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Deluxe Suite with King size bed

Photo out of - Deluxe Suite with King size bed

79 sqm / 850 sqft, 75 inch TV, panoramic City views, modern design complements amenities in addition to the Junior Suite such as spacious separate lounge area with dining table and lounge, microwave and Bose sound system.

Max. number of persons
3
Area
From 79 m² / 850 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

GPS:51.52851, -0.127689

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 312 rooms
  • 13 rooms for people with reduced mobility
  • 30 family rooms
  • 48 connecting rooms
  • 312 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

18 Meeting rooms

Well-being

FIT Lounge

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

GA KINGSX

Photo out of - GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Cooking style
International
Capacity
89
Accessibility
Accessible service
100 - 110 Euston Road, NW1 2AJ London, United Kingdom
Telephone +44 20 7666 9192

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Designed to suit all moods, the GA KingsX Bar welcomes you all day long.

With the state-of-the-art cardio equipment in our Fit Lounge, let your body remember what it can do when its presence is not required in a meeting.

Witness memorable, vibrant and stylish moments at the Pullman London St. Pancras by hiring a private function room. Exclusive style combined with flexible and contemporary facilities set the foundations for the success of your event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,451 reviews

Customer review rating 4.5/5

Arnaud D. Families - Confirmed reviews ALL

Dear Arnaud, Thank you for your kind words regarding your recent visit to Pullman London St Pancras. We are delighted to hear that you and your daughter experienced outstanding hospitality from our dedicated team. It is always our aim to ensure that our guests feel welcomed and well taken care of during their stay. We appreciate your feedback on our breakfast buffet. Our culinary team strives to offer a diverse selection that caters to various tastes, and it is gratifying to know that you found it to be of high quality and well-organized, even during peak service times. Additionally, we are pleased that our location served you well, providing convenient access to both the railway station and the Underground, which is indeed ideal for exploring London. Thank you once again for your recommendation. We look forward to welcoming you back for another memorable stay in the future. Best regards, Pasquale Arciprete

Customer review rating 5.0/5

Susan N. Business - Confirmed reviews ALL

Dear Susan, Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our staff welcoming and your room comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Pasquale Arciprete

Customer review rating 2.0/5

Susana C. Business - Confirmed reviews ALL

Dear Susana, Thank you for your feedback regarding your recent stay. I regret to hear that noise levels impacted your comfort and sleep quality. We appreciate your comments, as they help us to review our facilities and enhance the guest experience. Best Regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 5.0/5

Andreas W. Business - Confirmed reviews ALL

Dear Andreas, Thank you for your kind feedback regarding your stay. We are pleased to hear that our staff assisted you in changing to a quieter room, enhancing your experience. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 4.5/5

Sindy P. Couples - Confirmed reviews ALL

Dear Sindy, Thank you for your kind words regarding our welcoming and attentive staff. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Ankit Chaudhary Guest Relations Manager

Dear Arnaud, Thank you for your kind words regarding your recent visit to Pullman London St Pancras. We are delighted to hear that you and your daughter experienced outstanding hospitality from our dedicated team. It is always our aim to ensure that our guests feel welcomed and well taken care of during their stay. We appreciate your feedback on our breakfast buffet. Our culinary team strives to offer a diverse selection that caters to various tastes, and it is gratifying to know that you found it to be of high quality and well-organized, even during peak service times. Additionally, we are pleased that our location served you well, providing convenient access to both the railway station and the Underground, which is indeed ideal for exploring London. Thank you once again for your recommendation. We look forward to welcoming you back for another memorable stay in the future. Best regards, Pasquale Arciprete

Customer review rating 5.0/5

Susan N. Business - Confirmed reviews ALL

Lovely welcome, friendly staff. Room very comfortable

Dear Susan, Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our staff welcoming and your room comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Pasquale Arciprete

Customer review rating 2.0/5

Susana C. Business - Confirmed reviews ALL

Too noisy, bad isolation, gym on the above floor...

Dear Susana, Thank you for your feedback regarding your recent stay. I regret to hear that noise levels impacted your comfort and sleep quality. We appreciate your comments, as they help us to review our facilities and enhance the guest experience. Best Regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 5.0/5

Andreas W. Business - Confirmed reviews ALL

Changed hotel room to quieter one, much appreciated

Dear Andreas, Thank you for your kind feedback regarding your stay. We are pleased to hear that our staff assisted you in changing to a quieter room, enhancing your experience. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 4.5/5

Sindy P. Couples - Confirmed reviews ALL

Very welcoming and attentive staff.

Dear Sindy, Thank you for your kind words regarding our welcoming and attentive staff. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 5.0/5

Andrew L. Business - Confirmed reviews ALL

A lovely warm welcome (back!) from the check-in Team. The room was perfect thank you as was the welcome drink!

Dear Andrew, Thank you for your kind words regarding your recent stay. We are delighted to hear that you received a warm welcome and enjoyed your accommodations and the complimentary drink. It is always a pleasure to have returning guests. Goodbye, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

Tara B. Friends - Confirmed reviews ALL

The checkin process was easy, the staff was very friendly and the hotel is in a perfect location to move around London

Dear Tara, Thank you for your kind words regarding your recent stay at Pullman London St Pancras. We are delighted to hear that you found our location convenient and our staff friendly. Your feedback is greatly appreciated. Best regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 4.5/5

Christina K. Business - Confirmed reviews ALL

Very conveniently located near kings cross Super friendly staff. Had a small issue which they provided immediately assistance for. Room service was very good - choice on menu is decent and quality of food is very good. Room was clean. I only regretted they didn’t have a USB port for charging. I really enjoyed the breakfast

Dear Christina, Thank you for your wonderful feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and found our staff to be helpful and friendly. It is also gratifying to know that you enjoyed the quality of our room service and breakfast. We are looking forward to welcome you back in our hotel. Thank you once again for your review. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 4.0/5

Lilian M. Business - Confirmed reviews ALL

Excellent

Dear Lilian, Thank you for your positive rating. We are pleased to know that your experience at our hotel met your expectations. Best wishes and kind regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

John W. Solo - Confirmed reviews ALL

As expected

Dear John, Thank you for your positive rating. We are pleased to know that your experience at our hotel met your expectations. Best wishes and kind regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Excellent room - clean and well appointed. I loved the large spacious bedroom with the high ceilings - what a treat.

Dear John, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spaciousness and cleanliness of your room. It is always our aim to provide a comfortable and enjoyable experience for our guests. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 3.5/5

Gillian W. Solo - Confirmed reviews ALL

Good reception and experience in the bar. A comfortable room. The check out experience was however abismal with the staff member - shushing me when I said I don’t think I have anything to pay. He then said yes you’re right. And that was it.

Dear Gillian, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed our reception and bar services, as well as the comfort of your room. However, we regret to learn that your check-out experience did not meet your expectations. We value your comments and appreciate you bringing this matter to our attention, as it helps us to enhance our services. Goodbye and best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 2.5/5

Colin R. Business - Confirmed reviews ALL

I was disappointed in a few things. There were a lot of signs of wear in the bathroom. I was surprised to find instant coffee in the room. Surely a hotel claiming to be 4-star in central London at a minimum rate of £350 per night could offer Nespresso? The bed was comfortable, but the rainforest shower dripped, even when off for a while. Also, the sound-proofing was only so-so.

Dear Colin, Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you found our location convenient and enjoyed the comfort of your bed. However, I regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the bathroom condition and the coffee selection in your room. We appreciate your comments about the shower and sound-proofing, as they provide us with valuable insights into areas for improvement. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 5.0/5

Deborah S. Families - Confirmed reviews ALL

As always I have very much enjoyed my many stays at this hotel for the above reasons. In addition it is convenient to meet up with my children and grandchild for Sunday breakfast and valuable time together.

Dear Deborah, Thank you for your kind words regarding our staff, location, and your comfortable stay. We are delighted that our hotel serves as a convenient meeting point for you and your family. We look forward to welcoming you back for many more enjoyable visits. Best regards, Ankit Chaudhary Guest Relations Manager

Customer review rating 4.5/5

Michelle E. Business - Confirmed reviews ALL

Lovely hotel, great staff and good location

Dear Michelle, Thank you for your kind words regarding our service, accommodations, and location. We are thrilled to hear that you had a positive experience with us and appreciate your feedback. Goodbye and best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 4.5/5

Megan C. Families - Confirmed reviews ALL

Location was close to buses and public transport. Rooms clean and Beds very comfortable. Reception staff warm and inviting. It could be loud with the windows open as it was on an main road.

Dear Megan, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, clean rooms, and the comfort of our beds. We acknowledge your concern about noise from the main road and appreciate your understanding. Goodbye, Pasquale Arciprete Guest Relation Manager

Customer review rating 4.5/5

Adrienne B. Business - Confirmed reviews ALL

Well kept modern hotel within walking distance to many tourist landmarks.

Dear Adrienne, Thank you for your positive feedback regarding our location and facilities. We are delighted to hear that you enjoyed our proximity to public transport and various tourist attractions. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

Ulysses S. Friends - Confirmed reviews ALL

Had a very pleasant stay at Pullman London St Pancras. The hotel is in a great location, the rooms are comfortable and clean, and the staff were friendly and professional. Breakfast was excellent with plenty of choice. I would definitely stay here again and recommend it to anyone visiting London.

Dear Ulysses, Thank you for sharing your positive feedback regarding your recent stay at Pullman London St Pancras. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the friendly service provided by our team. It is wonderful to know that our breakfast offerings met your expectations, and I will make sure Keren will read your feedback. We are looking forward to welcome you back in our hotel. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

Veronika Z. D. Couples - Confirmed reviews ALL

We really enjoyed our stay at Pullman St Pancras. We were given a room upgrade which was amazing, spacious with great view. The breakfast was the highlight of our trip, it had all you could possibly need in the morning.

Dear Veronika, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the room upgrade, the exceptional breakfast, and our staff's service. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Pasquale Arciprete Guest Relation Manager

Customer review rating 5.0/5

Alison H. J. Couples - Confirmed reviews ALL

Perfect stay. Location was spot on - ease of transport and right next to British library where I needed to go. Room great but I found layout odd as sitting area felt completely separate but can see it would offer privacy for a 3rd guest. Appreciated the shower non slip mat and easy heating/cooling controls - big tick for that! Really great staff - nothing was too much trouble. Will definitely return to this hotel. Thank you for a great stay

Dear Alison, Thank you for your kind words regarding your recent stay at Pullman London St Pancras. We are delighted to hear that you enjoyed our prime location and found our staff to be attentive and helpful. It is also great to know that you appreciated the room amenities, including the non-slip shower mat and climate control features. We are looking forward to welcome you back in our hotel. Best regards, Pasquale Arciprete Guest Relation Manager

Other web-users rate our hotel

  • 2,216 reviews 9.8/10 Location
  • 2,964 reviews 7.8/10 Room
  • 2,843 reviews 9/10 Service
  • 38 reviews 7.4/10 WiFi
  • 1,568 reviews 7.4/10 Comfort
  • 1,152 reviews 9.2/10 Breakfast
  • 797 reviews 8/10 Cleanliness
  • 795 reviews 6.6/10 Amenities

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