Pullman London St Pancras Hotel 4 stars

Always have fabulous service and feel a valued guest Rooms are well equipped always get treated so well and awesome location for the train station and tube lines

Thank you for a wonderful stay. The staff were so helpful with various queries and my request for a quiet room. On arrival they were all so attentive and welcoming. It was a lovely surprise to receive a delicious cake in my room which made my stay even more special. We can't thank you enough, I would highly recommend this hotel to anyone who is looking for a central london hotel. Also the breakfast is fabulous!

Only one night but would have loved to stay longer

arrived one rainy evening. was very wel received by an italian receptionsnist from newar Rome, I forgot his name, maybe Luca, he used to work for MIllennium, i would like to recognize him, great staff. a little bit green still but can grow to become an amazing hotelier, has the passion

Excellent facilities, pleasant, helpful & friendly staff

The hotel and staff was great. However after I checked out my acccount was debited for the intifada room rates plus £50 for incidentals, final bill including room rate was then charged again. Informed customer services however no reply, had to get my bank to chase refund

First the highlights: The room was spacious, with plenty of room to unpack my suitcase. The bed was comfortable, the window opened to fresh air, and I had a nice-sized desk with good wi-fi, which was critical for work. Also, the food in the hotel restaurant was fantastic, even when taken as room service. A couple of downsides: The water from the tap in the bathroom smelled like wet dog. The fan for the climate control was really loud. The room had a door to an adjoining room that let in too much noise, and noise was an issue in general. I also needed to have laundry done, but the hotel couldn't guarantee the service they use could wash my clothes in natural and unscented products. So I had to do my own laundry, which I had little time for.

Efficient check in, very comfortable room with huge bed and good shower etc. Plenty of room to store skis and 2 lts of luggage off the floor. Good base to explore London before Eurostar trip which was a short walk away.

Rooms are great. Staff excellent! Everything seems to run very smoothly

I fell on the stairs going down to the basement toilets, as my room wasn’t ready, Your staff were very helpful especially the duty manager

It was a one night stay before catching Eurostar and we chose the hotel for its location and comfort. The front desk staff were excellent and we had a room on the top floor which was very good (upgrade) and the views were stunning.

Easy walk to most of the city and very close to King's Cross where you can get virtually anywhere in London (or England for that matter) by Tube. Friendly staff, nice rooms.

Overall is good, But room a bit dusty

it all worked very well- friendly staff from arrival to departure

I felt very at home and comfortable,as a member of the accor group i like to try the product and this was first rate.The stay was made all the better by two of your staff Paulina on the bar was right on top of the job her attention to detail was outstanding,Ele the waitress was also outstanding she had a smile that lit up the room made you feel at home all the more,please give them my love and more money.I am a great one for body language and to see some of the male staff stood with hands in pockets,this shows no interest and boredom they can always wipe the side.I would stay here again anytime.