We have stayed here before and would stay again, we cannot fault this hotel. Location is is great, short walk from Euston. Rooms are clean and the staff are friendly and helpful.

The location is good but i had problem with the room service for clean the room

Spacious room, clean areas, clean room, rich breakfast, polite staff, nice decorations and refurbishment, good transport connections and location. The building would need external decoration, the concrete is bit worn out. If I can suggest, floor to ceiling windows would be better, maybe this should had been done when refurbishment took place some years back. Would definitely return to this place, had a marvellous overall stay.

Staff were friendly and most helpful. Rooms were spacious and comfortable. Breakfasts were very good. Only minus was the the music which was loud and would not entice one to have an evening meal in your restaurant. It may appeal to some but not to everybody.

Very disappointed with our “deluxe’ room. For the price we expected a lot more. The standard of the room was poor. Plus there was no mini bar as described just an empty fridge. Pillows very poor quality , one bathrobe for a room for two people. The cocktails at the bar were very poorly made. We stayed three nights and only went for breakfast as it was cold . The only good thing about the hotel was the lovely staff they were superb. Friendly and very accommodating.

A lovely short break in this gorgeously, spotlessly clean and friendly hotel. Perfect stopover for St Pancras and a good leg-stretching walk into Covent Garden, Soho and Oxford Street if you prefer to walk instead of taking the Tube. Friendly welcoming staff and a super-helpful restaurant manager. A great place for a little luxury hotel break. Lovely breakfast too,

We stayed over Christmas- 24-26 Dec on the half board package with my family including 2 children. The dinner and breakfast was really good. The views are amazing. Just be prepared to make sure you are being billed correctly- as we had the half board package the system kept making mistakes which I corrected on 2 occasions- and we were still over charged on our final bill which I only noticed when I got home as the hotel emailed me the final bill.

friendly Staff, great rooms and the standards were second to none. Very Pleased.

From arrival to departure, the staff were welcoming and attentive. Massive room with a comfy bed. Great breakfast choices. Why not 10/10? They failed to point out the breakfast juices on our first morning and they had been removed before we noticed! (Of course they found an OJ when we pointed it out.)

I booked this hotel for a Christmas break with my nephew as my usual hotel was fully booked. I couldn't have been more pleased with the hotel and my stay and I will definitely use The Pullman in the future. All the staff were exceptional. The room was clean, bright and modern. Breakfast was great. The communal areas and the gym were all comfortable and beautifully decorated. Great stay.

I had dinner at the ground floor and I am sorry to say it was of a very poor standard.

Great location if you want a hotel near Kings Cross. Very friendly and helpful staff. Accommodated our room preference so great views over London. Very quiet and comfortable room. 2 of 3 lifts out of order during our stay which didn’t bother us too much but annoyed other guests.

Really great time. Difficulty booking dinner for our arrival but heroic efforts by Sandra, who really did go above and beyond, sorted it. One of our rooms needed a little sprucing up but that’s an observation not a criticism.

We returned to this hotel 26.11.2021 for a weekend stay as we have done several times a year for the past 10 years. The fact that we return so often needs no words, always a clean hotel, amazing breakfast and efficient staff that welcome you as a regular customer. Never have I had a negative comment about this hotel except this weekend. Saturday night we decided to eat at the hotel, food is always good and the restaurant always obliging. I am coeliac and the food option on the menu not that great with an intolerance but in the past I have requested a meal and the kitchen obliged. Not this time, I feel I need to comment that restaurants should in this day and age be able to accommodate coeliac etc as they do Vegan/vegetarian after all coeliac is not a life style choice. I need to say I did get my request in the end thanks to Andrea in the restaurant challenging the kitchen. Please can we get more options than salad on the menu to cater for GF

Excellent location for Kings Cross, St Pancras and Euston. Close to the British Library. Good range for breakfast, particularly enjoyed the sausages and croissants. Access to the underground is easy and from Kings Cross just about anywhere on the network is easily reached.