Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.6/5 4,404 reviews

Best price
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Pullman London St Pancras - Image 1
Pullman London St Pancras - Image 2
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Pullman London St Pancras - Image 4
100 - 110 Euston Road, NW1 2AJ LONDON, United Kingdom

Description

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 2 single beds

Photo out of - Classic Room with 2 single beds

21 sqm / 226 sqft, Twin beds, 50 inch TV, enjoy amenities such as tranquil rain shower, tea & coffee making facilities, minibar, luxury toiletries and work desk all highlighted by modern design

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

23 sqm / 245 sqft, King size bed and sofa bed, Enjoy all the benefits of the Classic King Room with the added luxury of a separate area with sofa bed and 2nd TV. Sofa bed suitable for 1 child up to 11yrs.

Max. number of persons
3

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

25 sqm / 270 sqft, King size bed, 50 inch TV. All the benefits of the Classic Room plus Nespresso machine, high quality wireless BOSE music station, mineral water, bathrobe & slippers.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower or bath with grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual fire alarms.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, accessible bed, wardrobe, mirror and writing facilities. Audible and visual fire alarms.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Deluxe Suite with King size bed

Photo out of - Deluxe Suite with King size bed

79 sqm / 850 sqft, 75 inch TV, panoramic City views, modern design complements amenities in addition to the Junior Suite such as spacious separate lounge area with dining table and lounge, microwave and Bose sound system.

Max. number of persons
3
Area
From 79 m² / 850 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

GPS:51.52851, -0.127689

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 312 rooms
  • 13 rooms for people with reduced mobility
  • 30 family rooms
  • 48 connecting rooms
  • 312 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

18 Meeting rooms

Well-being

FIT Lounge

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

GA KINGSX

Photo out of - GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Cooking style
International
Capacity
89
Accessibility
Accessible service
100 - 110 Euston Road, NW1 2AJ London, United Kingdom
Telephone +44 20 7666 9192

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Designed to suit all moods, the GA KingsX Bar welcomes you all day long.

With the state-of-the-art cardio equipment in our Fit Lounge, let your body remember what it can do when its presence is not required in a meeting.

Witness memorable, vibrant and stylish moments at the Pullman London St. Pancras by hiring a private function room. Exclusive style combined with flexible and contemporary facilities set the foundations for the success of your event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,404 reviews

Customer review rating 5.0/5

Robert P. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Justin S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Stephen D. Families - Confirmed reviews ALL

Dear Stephen, Thank you for your wonderful feedback, and we look forward to welcoming you back in October for another memorable experience! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.0/5

Keith P. Couples - Confirmed reviews ALL

Dear Keith, Thank you for taking the time to share your feedback regarding your recent stay. We are glad to hear you appreciated our location. We acknowledge your comments about the room size and will certainly take them into consideration for future enhancements. Looking forward to welcoming you back in the future! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.0/5

Ruth P. Couples - Confirmed reviews ALL

Dear Ruth, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. We look forward to welcoming you back on your next trip to London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 3.0/5

Justin S. Couples - Confirmed reviews ALL

As an Accor gold member we were entitled to a room upgrade. Nothing was offered at check-in. The room itself, and corridors etc are starting to look tired and scruffy. I've been staying here since 2012 and it's clear the hotel is suffering wear and tear. In our room the fridge wasn't working and no maintenance help came. We had medication we needed to store and had to use the fridges via reception which wasn't ideal.

Customer review rating 5.0/5

Stephen D. Families - Confirmed reviews ALL

Fantastic hotel . Fabulous breakfast , Great welcoming staff and lovely room and quick check in and check out . I have booked to stay in October

Dear Stephen, Thank you for your wonderful feedback, and we look forward to welcoming you back in October for another memorable experience! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.0/5

Keith P. Couples - Confirmed reviews ALL

Room felt a little small compared to the one we had on the third floor the year before.

Dear Keith, Thank you for taking the time to share your feedback regarding your recent stay. We are glad to hear you appreciated our location. We acknowledge your comments about the room size and will certainly take them into consideration for future enhancements. Looking forward to welcoming you back in the future! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.0/5

Ruth P. Couples - Confirmed reviews ALL

The location was great for our needs - 6 minute walk to Eurostar check in. The room was clean and tidy and the bed very comfortable. We didn’t eat at the hotel so can’t comment on the restaurant facility. We will consider staying here again when using Eurostar.

Dear Ruth, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. We look forward to welcoming you back on your next trip to London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.5/5

Hugh A. Solo - Confirmed reviews ALL

I arrived quite early in the morning, so it is quite understandable that my room wasn't ready. I was attended to quickly by the receptionist and was able to store my luggage. When I returned to check in, there was a short wait before the friendly receptionist was available. The right-hand lift has now been out of service for months, leaving just two operational lifts covering 16 floors, so there's sometimes a bit of a wait. My room itself was large, comfortable, clean and well-appointed. Breakfast offered a good selection of hot and cold items.

Customer review rating 5.0/5

Stacey W. Couples - Confirmed reviews ALL

We had a problem with another hotel, and we chose the Pullman London St. Pancras for our last night in London. The location was convenient, as we were taking the Eurostar early the next morning. But our stay was more than just convenient. Our room was very well equipped, quiet, and very comfortable, and the rate was quite reasonable. Staff were professional, friendly, and accommodating, and we enjoyed the bar and restaurant, too. I'd love to stay here again.

Customer review rating 5.0/5

Andrea F. Couples - Confirmed reviews ALL

Stayed pre travel , great room , spotlessly clean . Staff were particularly well managed and very competent. Female restaurant manager was very customer focused and attentive .

Dear Andrea, Thank you for your wonderful feedback. We are delighted to hear that you appreciated our location and found our staff to be welcoming and attentive - I will be sure to share your kind comments with our restaurant team. We hope to welcome you back soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 5.0/5

Corinne G. Friends - Confirmed reviews ALL

My stay took an unexpected and very distressing turn because of a serious personal situation. I suddenly found myself alone in London, frightened and without access to my phone, travel documents or tickets. The manager and the entire Pullman London St Pancras team were absolutely exceptional. They made sure I was safe, changed my room key, arranged for security to accompany me when necessary, printed my Eurostar tickets and kindly extended my check-out time so that I would not be left stranded before my evening train. The restaurant staff were equally wonderful. When I became overwhelmed, they brought me water, reassured me and treated me with genuine kindness and compassion. Their humanity meant more to me than I can possibly express. This was far more than excellent customer service. The team protected me, supported me and helped me return home safely during an extremely difficult moment. I will never forget what they did for me. The Pullman London St Pancras should be incredibly proud of its staff. I would return without hesitation and recommend this hotel wholeheartedly.

Customer review rating 3.5/5

Wing K. L. Business - Confirmed reviews ALL

My room is right next to the fire exit doors which have to be closed at night. This means I hear doors banging sound every night when people come back late and have to pass the fire exit doors to go to their room.

Customer review rating 2.5/5

Glen M. Friends - Confirmed reviews ALL

There were several things I really liked about my room at the Pullman. The room itself was an excellent size, the view from the large windows was fabulous, and I was extremely impressed by how well soundproofed it was. Despite being in London, the room was remarkably quiet, which I really appreciated. Unfortunately, the bed was a major disappointment and, for me, completely undermined the overall experience. It appeared to be two single beds pushed together rather than one proper large bed, and when I looked closely at the edges it certainly seemed that way. More importantly, the mattress itself was exceptionally soft and offered almost no support whatsoever. As soon as I lay down, I sank deeply into it to the point where it almost felt as though I was hitting the base or the floor underneath. There was no sense of firmness, stability or support, and I found it extremely uncomfortable. For me, the quality of the bed is absolutely fundamental to a hotel stay. A hotel room can have a wonderful view, be beautifully quiet and have plenty of space, but if the bed is uncomfortable then those positives become much less important. Ultimately, the main purpose of a hotel room is to be able to sleep comfortably. Sadly, despite the many things I liked about the Pullman, I would not stay here again unless I could be assured in advance that I would be given a room with a much firmer, more supportive and genuinely comfortable bed. The bed was not simply a minor criticism for me; it was the one issue that changed my opinion of the entire stay.

Dear Glen, Thank you for sharing your feedback regarding your recent stay at Pullman London St Pancras. We truly regret to hear that the bed comfort did not meet your expectations. Please rest assured your comments have been duly noted and we will use them to enhance our guest experience. We appreciate your insights and thank you for bringing these matters to our attention. We hope for the opportunity to welcome you back in the future. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 3.5/5

Stuart L. Friends - Confirmed reviews ALL

The room and facilities were nice, housekeeping did excellent job. Check in was a bit chaotic, my keycard couldn't be activated and I got a coupon for a drink and can get back 15 min later. I wouldn't say it was a problem, things like that happen. But later I found out that it was my welcome drink coupon of Silver member. I would rather save that for later, but I don't know why he gave me the impression it was a coupon of compensation for waiting. So that was a huge disappointment. Also the queuing at reception is very unclear and at busy times, people who came later got helped earlier. Staff could be a bit more attentive. I didn't receive the priority welcome as a silver member at all. When asking about possible late check out, I was asked to get back later because they don't know. I can understand that, but I didn't have the feeling the put any effort to make that happen. In the end, I got my late check out so that was nice. I skipped one day of housekeeping but it's totally unclear now if I've got the 100 rewards points as promised. I would only choose this hotel just for convenient location and nice rooms. I've been to Ibis or Mercure hotels with a much better and friendlier service, so I would expect more of a Pullman hotel.

Customer review rating 3.0/5

Struan B. R. Business - Confirmed reviews ALL

very useful location near St Pancras. Cool vibe on entrance. Good fitness on 5th floor. Disappointing room service menu relative to its competitors in London. Slightly tattered feeling (marks on woodwork all over the place). Smallish rooms but that’s OK.

Dear Struan, Thank you for sharing your feedback. I appreciate your positive remarks regarding our location and fitness facilities. However, I regret that the room service menu and overall room condition did not meet your expectations. Please rest assured that we will be reviewing this internally with the relevant teams as we continuously seek for ways to enhance our overall guest experience. Thank you for bringing this to our attention and we hope to welcome you back in the future! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.5/5

Kevin M. Business - Confirmed reviews ALL

Stayed here many times. Great hotel. Great location. Some minor issues this timez there was a pair of cock and underwear on the floor of the room by the desk when I checked in which is a minor failing of cleaning staff. Room was spotless other than this but it was a minor cause for concern. Not something worth a public review but minor oversight!

Customer review rating 5.0/5

Rosemary O. Couples - Confirmed reviews ALL

Wonderful breakfast, spacious room, quiet room (3rd floor, non street side)

Dear Rosemary, Thank you for your lovely feedback. We are glad you had a wonderful stay with us and we hope to welcome you back soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 5.0/5

Colette C. Couples - Confirmed reviews ALL

Super hotel, large rooms, lovely toiletries and a proper buzzy bar. Absolutely perfect for an early start out of St Pancras.

Dear Colette, Thank you for your lovely feedback regarding your recent stay at Pullman London St Pancras. We are delighted to hear that you appreciated our location, spacious rooms, and amenities. We look forward to welcoming you back for your next visit! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 5.0/5

Maura R. Business - Confirmed reviews ALL

We had a wonderful stay, it is so near to major stations and the staff are superb. It has a warm and inviting atmosphere and very safe.

Dear Maura, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, atmosphere, and the service provided by our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 5.0/5

Saik I. O. Families - Confirmed reviews ALL

Mr. Mark was helpful enough to arrange a connecting room for my family and the type of rooms we requested.

Dear Saik, Thank you for your positive feedback. We truly appreciate your kind words about Mark's service and we are glad his efforts did not go unnoticed. I will be sure to pass on your kind comments directly to him and we hope to welcome you back soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 0.5/5

Jose T. Business - Confirmed reviews ALL

The stay itself was fairly good. The person we dealt with at the checkup, however, was unhelpful and very cold.

Customer review rating 4.5/5

Elaine W. Couples - Confirmed reviews ALL

As Accor platinum members i was able to upgrade to the junior suite for our stay, which did make it extra luxurious. Pity breakfast wasn't included. Loved the location though.

Dear Elaine, Thank you for your kind feedback regarding your recent stay. I am glad to hear you enjoyed the comfort of our rooms and appreciated the upgrade to the junior suite. Looking forward to welcoming you back soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Other web-users rate our hotel

  • 2,150 reviews 9.7/10 Location
  • 2,891 reviews 7.7/10 Room
  • 2,805 reviews 8.9/10 Service
  • 37 reviews 7.3/10 WiFi
  • 1,116 reviews 9.1/10 Breakfast
  • 781 reviews 7.8/10 Cleanliness
  • 719 reviews 8.3/10 Food
  • 365 reviews 4.6/10 Value

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