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Pullman London St Pancras Hotel 4 stars

Customer review rating 4.5/5 19,731 reviews
Pullman London St Pancras
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+ 15 Services
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Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning Golden Arrow Lounge Bar & Restaurant. Contemporary, vibrant and stylish

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • BRAND NEW Pullman Running Club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 18 meeting room(s)
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ
london
united kingdom

Tel: +442076669000

Fax: (+44)20/76669025

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :  10,30,73,205,390 British Library

  • CIRCLE LINE :  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE :  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE :  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE :  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES :  NORTHERN LINE EUSTON

  • PICCADILLY LINE :  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE :  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES :  VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34.8 miles

  • By plane

    HEATHROW At 26km / 16.16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7.46 miles

  • By plane

    LUTON At 55km / 34.18 miles

  • By plane

    STANSTED At 56km / 34.8 miles

  • By car

    A40 At 1km / 0.62 miles

  • By train

    EUSTON At 0.5km / 0.31 miles

  • By train

    KING S CROSS At 0.2km / 0.12 miles

  • By train

    VICTORIA At 5.6km / 3.48 miles

GPS :51.52851, -0.127689

Our accommodations

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Classic Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with King size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

Accessible Classic Room with Double Bed

  • Max. number of persons: 2
  • Area: From 21m²
Accessible room

Accessible Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 21m²

Junior Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Suite with King size bed

  • Max. number of persons: 3
  • Area: From 79m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

GA RESTAURANT & BAR

Type of cuisine: International

Golden Arrow, our award winning restaurant (1 AA Rosette), with its theatre kitchen & Josper Grill, offers a range of delicious modern European dishes. Enjoy the wine library offering a wide range of fine wines by the glass.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GA BAR

Photo non contractuelle / Strictly non binding

Designed to suit all moods, the Golden Arrow bar welcomes you all day long, whether you are in for a relaxing Tea Deli experience, a healthy lunch, or just to put the icing on the cake to a fabulous dining experience in the Golden Arrow Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 552 m²

  • Maximum capacity: 446 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

19,731 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,591 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

perfect location for work, meetings and restaurants

Customer review rating 4.5/5

Clive W. Business - 18/03/2020 Confirmed reviews ALL

it all worked very well- friendly staff from arrival to departure

Dear Clive, We very much appreciate your comments regarding your stay at Pullman London St Pancras. Regarding the size of the room, for any future stays, please do not hesitate to contact our reservations department directly. They will be more than happy to advise on the best room type for your needs. I am glad that you enjoyed your stay and hope to see you again very soon! Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

A very good stay

Customer review rating 4.5/5

Mike W. M. I. H. Solo - 18/03/2020 Confirmed reviews ALL

I felt very at home and comfortable,as a member of the accor group i like to try the product and this was first rate.The stay was made all the better by two of your staff Paulina on the bar was right on top of the job her attention to detail was outstanding,Ele the waitress was also outstanding she had a smile that lit up the room made you feel at home all the more,please give them my love and more money.I am a great one for body language and to see some of the male staff stood with hands in pockets,this shows no interest and boredom they can always wipe the side.I would stay here again anytime.

Great stay

Customer review rating 4.5/5

Christopher Solo - 18/03/2020 Confirmed reviews ALL

Nice, well appointed, and comfortable room. Very helpful and friendly staff at reception. Good location. I arrived before check-in time after a long flight from Los Angeles. Thw reception staff member, Johan, was extremely helpful and was able to get me an early check-in. I was very grateful!

Dear Christopher, We very much appreciate your comments regarding your stay at Pullman London St Pancras. I am delighted to read you enjoyed your stay with us, and that we were able to make you feel comfortable after a long flight. Thank you for your compliments which I was glad to share with Johan, our Guest Relations Manager. Thank you again for sharing your experience, and we look forward to welcoming you back. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Excellent as always.

Customer review rating 4.5/5

Robert S. Couples - 18/03/2020 Confirmed reviews ALL

We have stayed here on many occasions during short breaks in London. A very comfortable hotel with absolutely super staff, probably the major reason we have returned many times. It also has a very convenient location for St Pancras and Euston station. Central London is easily accessible by tube, bus or on foot as well.

Dear Robert, Thank you for taking the time to provide our team with such great feedback in regards to your latest stay with us at Pullman London St Pancras. I am glad you had an overall enjoyable stay with us, and I would like to thank you for your lovely comments about our staff, which are very appreciated ! Thank you again for sharing your experience, and we look forward to welcoming you back home soon. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Amazing hotel, helpful staffs

Customer review rating 4.5/5

José Couples - 17/03/2020 Confirmed reviews ALL

Was incredible stay with you guys. I'm pretty sure I'll coming back. Many thanks to all of you

Dear Jose, We very much appreciate your comments regarding your stay at Pullman London St Pancras, and especially your kind words for our team. I have made sure to share your compliments with Eduardo from the front desk. Thank you again for sharing your experience, and we look forward to welcoming you back. All the best, Charlotte de Lastelle Quality & Guest Experience Manager

handy location, pleasant stay

Customer review rating 4.5/5

Philip Business - 16/03/2020 Confirmed reviews ALL

checked in Sun, checked out Friday. Was on business and out each day. Used wifi and ate at restaurant. No issues

Excellent staff and service

Customer review rating 4.5/5

Andrew Business - 16/03/2020 Confirmed reviews ALL

Very comfortable stay, excellent breakfast, very pleasant helpful staff.

Dear Andrew, Thank you for taking the time to provide our team with such great feedback in regards to your recent stay with us at Pullman London St Pancras. I am glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Polite & Courteous

Customer review rating 4.5/5

Claire Business - 16/03/2020 Confirmed reviews ALL

The hotel was nice and clean and the staff very helpful and happy to help where they can. The room service menu was a bit limited for a longer stay but the food was nice and delivered promptly.

Dear Claire, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. I was very sorry to read about the teddy bear you lost, especially given its high sentimental value as I understood from your social media post. I am sorry we were unable to find it despite our best efforts. I have since then checked again with our housekeeping department but unfortunately they still had not found it since the time they first checked. Of course if we do find it at any point in the future I will make sure to let you know and have it sent to you right away. Thank you again for sharing your feedback, the team and I look forward to welcoming you back. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Great place, good location

Customer review rating 4.5/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

Relaxing,

Great stay

Customer review rating 4.5/5

Andrea Couples - 16/03/2020 Confirmed reviews ALL

We were very satisfied with stay at Pullman St. Pancras, it is very nice, clean and comfortable hotel.

Dear Andrea, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am delighted to read that you were very satisfied of your stay with us! Thank you again for sharing your experience, and we look forward to welcoming you back. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

Well located for Eurostar

Customer review rating 4.5/5

Anonymous Families - 15/03/2020 Confirmed reviews ALL

Room was small but clean. Coffee was too expensive

Dear Christopher, Thank you very much for taking the time to share your thoughts on your recent stay with us. It is great to know that you particularly enjoyed our convenient location. I am however sorry to know that the size of your room did not meet your expectations. Please know that I have taken good note of your remark regarding the prices of our coffee. Our pricing is comparable to similar properties in the area and we feel we provide good value given the premium quality of our coffee. I regret if this was not your impression and offer my apologies. We look forward to welcoming you soon to regain your entire trust. Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

Good location

Customer review rating 4.5/5

Angela P. Couples - 15/03/2020 Confirmed reviews ALL

Excellent staff

Dear Angela, Thank you for taking the time to provide our team with such great feedback in regards to your recent stay with us at Pullman London St Pancras. I am glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

Well located, excellent stay

Customer review rating 4.5/5

Julie G. Business - 15/03/2020 Confirmed reviews ALL

The hotel were extremely accommodating with a very last minute group booking including meeting room - excellent service.

Good location

Customer review rating 4.5/5

Anonymous Solo - 15/03/2020 Confirmed reviews ALL

Enjoyed the stay. Easy effortless check in and check out process.

Dear Yuan Chun, We very much appreciate your comments regarding your stay at Pullman London St Pancras. W always strive to provide our guests with a seamless experience, so I am very glad to know that this was your impression ! Thank you again for sharing your experience, and we look forward to welcoming you back. All the best, Charlotte de Lastelle Quality & Guest Experience Manager

Great Location, Friendly Service

Customer review rating 4.5/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Pleasant stay at a hotel with friendly staff and great location.

Good location, quiet rooms, competent staff

Customer review rating 4.5/5

Bryan Couples - 15/03/2020 Confirmed reviews ALL

No real problem, disappointed to learn that I have been relegated to Classic status in the Accor programme without any notification

Comfortable Stay

Customer review rating 4.5/5

Neil W. Business - 15/03/2020 Confirmed reviews ALL

Outstanding location, superbly friendly staff.

Dear Neil, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. I am sorry you experienced issues with our heating system. I have forwarded your comments to our Chief Engineer who will investigate and take appropriate measures to fix the issue. Regarding the Nespresso machines, we do have them available in our higher room categories. For your next visit, do not hesitate to contact our Reservations department who will be happy to advise on the best room category to book for your needs. Thank you again for sharing your feedback, the team and I look forward to welcoming you back. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

This has become our new London hotel after one stay

Customer review rating 4.5/5

Lindsey Couples - 14/03/2020 Confirmed reviews ALL

We stayed here because our usual hotel has been flattened to make way for the HS2...plus we got a discount thanks to British Gas Rewards. We were not disappointed, I have to say. The decor was nice and the room was pretty spacious. The bed was really comfy and this is still pretty uncommon, in my opinion. Breakfast was brilliant. I had asked for soya milk to be available at breakfast and there was actually a note, by our booking, on the breakfast list stating this. Despite being vegan, there was still a lot of choice for me; a huge variety of fruit, seeds/nuts, cereals and cooked items. The only negatives were: We’d checked in online but a ‘priority’ desk wasn’t immediately obvious upon arriving. We simply went to the first available desk and, having already checked in, seemed to confuse the lady dealing with us. Similarly, there was supposed to be a box for leaving the room key in for a speedy checkout. Again, this wasn’t immediately obvious. Finally, soya yogurt would have been a lovely addition to the options for vegan guests...but, believe me, I wasn’t left wanting. We thoroughly enjoyed our stay and only wished it could have been a longer one.

Friendly staff

Customer review rating 4.5/5

T. O. H. Couples - 14/03/2020 Confirmed reviews ALL

We felt welcomed from first second. Very friendly and polite staff. We where satisfied with the room and the bed was the widest I have ever slept in. The breakfast was fantastic and gave us a very good start every morning.

Dear Tor Ove, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. I am delighted to read you enjoyed every aspect of your stay with us, and that we made you feel welcome from the moment you entered the hotel ! Thank you again for sharing your experience, and we look forward to welcoming you back home soon. Kind regards, Charlotte de Lastelle Quality & Guest Experience Manager

Nice stay liked the live music!

Customer review rating 4.5/5

Gillian A. Business - 14/03/2020 Confirmed reviews ALL

Left my iPad and staff very helpful sending it back to me

Dear Gillian, Thank you for taking the time to share your thoughts about your recent stay with us. I am glad that you enjoyed your stay, and that we were able to assist you in sending your iPad back. We hope to see you again very soon ! All the best, Charlotte de Lastelle Quality & Guest Experience Manager
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