Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 408 reviews

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Mercure Ayr Hotel - Image 1
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Dalblair Road, Ayr, KA7 1UG AYR, United Kingdom

Description

Hotel extras

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

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Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  408 reviews

TripAdvisor Rating  3.4/5  1,114 reviews

Customer review rating 5.0/5

Kevin C. Solo - Confirmed reviews ALL

Enjoyable stay

Dear Kevin C., Thank you for your feedback. We are delighted to hear that you had an enjoyable stay with us and we look forward to providing you with another memorable experience in the future. Alex Farrer Asst Manager

Customer review rating 4.0/5

Maureen P. Families - Confirmed reviews ALL

Only one fault breakfast could have been better although staff tried there best was fault of equipment.

Dear Maureen P., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Asst Manager

Customer review rating 5.0/5

Jenny B. Business - Confirmed reviews ALL

Loved Mercure Ayr Hotel, I had a lovely room which was spotless with a sea view , staff were friendly and food amazing

Dear Jenny B., Thank you for your kind words regarding your recent stay at Mercure Ayr Hotel. We are delighted to hear that you enjoyed your room, our friendly staff, and the dining experience. Your feedback is greatly appreciated, and we look forward to welcoming you back. Kind Regards Megan Wait Operations Manager

Customer review rating 4.5/5

Derek A. Families - Confirmed reviews ALL

Nice staff and place, very convenient.

Dear Derek A., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Alex Farrer Asst Manager

Customer review rating 1.5/5

Des S. Business - Confirmed reviews ALL

Room was not clean, broken for tiles in the bathroom. The evening meals were not good.

Dear Mr S. Thank you for your feedback after your recent stay. I am so sorry to hear that your stay was not up to your expectations. Please accept my apologies. I have past your comments back to the relevant departments. I do hope you will allow us the opportunity to redeem ourselves in the future. Kind regards Alex Farrer Asst Manager

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Other web-users rate our hotel

  • 409 reviews 8.9/10 Location
  • 704 reviews 6.5/10 Room
  • 651 reviews 8.6/10 Service
  • 7 reviews 7.7/10 WiFi
  • 307 reviews 6.2/10 Cleanliness
  • 239 reviews 7.4/10 Breakfast
  • 166 reviews 4.7/10 Food
  • 150 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.