Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 434 reviews

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Description

Hotel extras

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

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Room 1

Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  434 reviews

TripAdvisor Rating  3.4/5  1,101 reviews

Comfortable Hotel in excellent location

TripAdvisor rating 5.0/5

Pauline B Friends getaway - TripAdvisor review

Dear Pauline, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Customer review rating 2.0/5

Isabella K. Solo - Confirmed reviews ALL

Dear Isabella, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gordon Baillie Guest Services Manager

Customer review rating 4.0/5

Tommy C. Families - Confirmed reviews ALL

Dear Tommy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gordon Baillie Guest Services Manager

Customer review rating 5.0/5

Jim R. Couples - Confirmed reviews ALL

Dear Jim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gordon Baillie Guest Services Manager

Customer review rating 4.5/5

Joe M. Families - Confirmed reviews ALL

Dear Joe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gordon Baillie Guest Services Manager

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Other web-users rate our hotel

  • 340 reviews 9.2/10 Location
  • 604 reviews 6.6/10 Room
  • 576 reviews 8.8/10 Service
  • 259 reviews 6.9/10 Cleanliness
  • 225 reviews 8/10 Breakfast
  • 160 reviews 5.3/10 Food
  • 130 reviews 3.8/10 Amenities
  • 128 reviews 4.8/10 Vibe

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