Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 397 reviews

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Description

Hotel extras

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

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Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  397 reviews

TripAdvisor Rating  3.5/5  1,095 reviews

Good stay all round

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Lovely room, good sleep, nice breakfast, friendly staff

Dear Guest Thank you so much for your feedback. We are delighted you enjoyed you stay with us and hope to see you back in the near future. Kind regards Alex

Excellent Hotel.

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

Very central to the main shops,great hotel,staff very friendly and helpful,will stay here in the future.

Dear David Thank you so much for your feedback after your your stay with us. I am delighted you enjoyed your visit and hope tom welcome you back in the near future. Kind regards Alex

Very happy

Customer review rating 5.0/5

Steve Families - Confirmed reviews ALL

Clean, friendly, well-located, amazing sea view

Dear Stephen W., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were very friendly and helpful we stayed for 2 nights we ate in the restaurant on or second night and to be honest the fish and chips were not nice at all the breakfast was great overall the stay was good but we would not eat at the restaurant again

Dear Colin B., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Comfortable clean room. Staff were all courteous and friendly.

Customer review rating 3.5/5

Helen Friends - Confirmed reviews ALL

Dinner starter of Prawn cocktail was lovely, but the main course of battered haddock was poor. The batter was soggy and the fish inside was watery and barely cooked.

Dear Helen, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Kind Regards Gordon Baillie

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Other web-users rate our hotel

  • 303 reviews 9.1/10 Location
  • 539 reviews 6.4/10 Room
  • 511 reviews 8.9/10 Service
  • 5 reviews 7.1/10 WiFi
  • 223 reviews 6.3/10 Cleanliness
  • 208 reviews 7.8/10 Breakfast
  • 140 reviews 5.1/10 Food
  • 123 reviews 3.1/10 Amenities

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