ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.2/5 800 reviews

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2 Pollard Street, M4 7DB MANCHESTER, United Kingdom

Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • GREEN KEY Certification

Our accommodation(s)

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Room 1

Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Telephone
Fax +44 20 7660 1678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  800 reviews

Customer review rating 0.5/5

Yahya A. K. Families - Confirmed reviews ALL

Dear Yahya A. K., Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologise for the issues you encountered with cleanliness and the unpleasant smell in the room. This is certainly not the standard we aim to provide. Your comments regarding the condition of the room and the towels are very concerning, and we have shared this feedback with our housekeeping team for immediate investigation and corrective action. Please be assured that our team is available 24 hours a day, and had we been made aware during your stay, we would have done everything possible to resolve the issue promptly, including offering a room move. We truly appreciate you bringing this to our attention, as it helps us improve. We regret that your stay did not meet expectations and hope you may consider giving us another opportunity in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 4.5/5

Stevenson L. Couples - Confirmed reviews ALL

Dear L. Stevenson, Thank you very much for taking the time to share your wonderful feedback and for awarding us such a fantastic score. We are delighted to hear that you had a comfortable stay and found great value for money during your visit. It is especially pleasing to know that you found our location convenient, with easy access to Piccadilly Station, and that our team made you feel welcome throughout your stay. We are also glad that you enjoyed the room, particularly the air conditioning during the warm weather, and that you were able to relax in a quiet environment. We are pleased that the continental breakfast suited your needs and helped make your stay even more enjoyable. Your kind comments mean a great deal to our team and truly motivate us to continue providing a comfortable and welcoming experience for all our guests. It was a pleasure having you stay with us, and we very much look forward to welcoming you back again in the near future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 0.5/5

Charles H. Families - Confirmed reviews ALL

Dear Charles H., Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient for concert visits. However, we are very sorry to learn about your experience and that your stay did not meet your expectations. Please accept our sincere apologies regarding the room size and, most importantly, the cleanliness of the towels. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping team for immediate review and improvement. We also understand your concerns regarding the pricing. Rates can be higher during busy event periods due to increased demand across the city, but we appreciate that value for money is very important, and your feedback is taken seriously. Thank you again for bringing these matters to our attention. We regret that your stay was disappointing and hope you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 5.0/5

Wieslaw W. Business - Confirmed reviews ALL

Dear Wieslaw W., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our great location and that you had such a positive experience with our hotel. Your kind words about our team mean a great deal to us. We take great pride in providing friendly and helpful service, so it is fantastic to know that our staff made your stay even more enjoyable. We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back again soon for another great stay. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 3.5/5

Karen H. Friends - Confirmed reviews ALL

Dear Karen H., Thank you very much for taking the time to share your feedback. We are delighted to hear that our hotel was ideal for your needs and that our location worked perfectly for your visit, especially after attending a large arena event. It is wonderful to know that you found your stay comfortable and that we were able to provide a clean and adequate place to rest. We take pride in offering a simple, budget friendly option that focuses on comfort, cleanliness, and convenience, so your comments are greatly appreciated. Your feedback means a lot to our team and encourages us to continue delivering a reliable and pleasant experience for guests looking for a practical stay in a great location. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Other web-users rate our hotel

  • 1,430 reviews 9.3/10 Location
  • 2,061 reviews 5.8/10 Room
  • 1,337 reviews 8.8/10 Service
  • 46 reviews 6.9/10 WiFi
  • 1,174 reviews 5.3/10 Comfort
  • 984 reviews 7.1/10 Cleanliness
  • 355 reviews 5.6/10 Breakfast

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