ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.0/5 844 reviews

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2 Pollard Street, M4 7DB MANCHESTER, United Kingdom

Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Telephone
Fax +44 20 7660 1678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  844 reviews

TripAdvisor Rating  3.5/5  1,913 reviews

Good location, nice , comfortable, clean room.

Customer review rating 4.5/5

Leigh S. Solo - Confirmed reviews ALL

Stayed here for a gig at the O2 Apollo, but it's equally as handy just for going into the city center, roughly 15-20 minutes walk at most. Nice clean hotel, nice room, will definitely stay there again.

Dear Leigh, Thank you so much for your kind words! We’re thrilled that our location worked out so well for your trip to the O2 Apollo and that you enjoyed a comfortable, clean room during your stay. It’s great to hear that you found us convenient for exploring the city center as well. We look forward to welcoming you back on your next visit! Kind regards, Maria Ksiazczak General Manager

great for a short stay

Customer review rating 4.0/5

Anne Solo - Confirmed reviews ALL

Nice location, short walk from train station and right next to bus/tram station. Decent breakfast, clean room. TV did not have a remote. Coffee/tea tray only by extra charge.

Dear Anne, Thank you for sharing your feedback! We're glad to hear that our location and the convenience to public transport made your stay enjoyable, and that you found the room clean and breakfast satisfying. We apologize for the missing TV remote and for any inconvenience regarding the coffee/tea tray charge. Your comments are valuable, and we’ll look into these details to improve our guests' experience. We hope to welcome you back for another stay—whether short or long! Sincerely, Maria Ksiazczak General Manager

Worst hotel I've stayed at (review written while in hotel room)

TripAdvisor rating 2.0/5

Max W TripAdvisor review

As a commuting student, I've been staying in hotels regularly recently, but this hotel was by far the worst I've stayed at - and it was the only option I had due to a course-related event at the Etihad. Starting with check in, probably the most important thing of a guest's stay. I was expecting a warm welcome but didn't get it. As I followed a couple in, the receptionist thought I was with them. After I said I wasn't, I was checked in, paid, but then was told to take a seat, which I thought was strange given this hotel knew I was coming and therefore should have my room waiting for me. (I checked in in the evening so there was no excuse.) Never found out the reason why, and can't recall getting an apology. Seeing the sink in the room reminded me of a type of accommodation my previous university had which had a sink in the bedroom because it was a shared bathroom. The toilet in the hotel room was stuffed away in a separate room, with adequate space when the door was closed for what was in there. Very uncomfortable beds, in which I barely got any sleep. (Having an extractor fan going off constantly didn't help either.) The duvet covers weren't very well laundered as they had creases in, even though they had been straightened out. The room didn't have any tea or coffee making facilities - and it's a good job I decided to eat in the city before coming to check in otherwise I wouldn't have been able to have the pot pasta I brought, which I was originally going to have. (Apparently, you have to pay extra for these facilities, which was a first for me as every single hotel I've stayed at in the past has had them in the room. Breakfast was purely continental, which I was blind to at the time of booking due to the absence of any information/menus on the hotel location's webpage. (Other hotels, such as Premier Inn and Travelodge have a menu on each location's webpage so guests can view it before booking.) Not worth £85 and certainly won't be coming back.

Dear T1434BUmaxw, Dear Max, Thank you for taking the time to share your feedback about your recent stay with us. I’m truly sorry to hear that your experience did not meet your expectations. Please allow me to address the points you raised, as we value all feedback and strive to make improvements where needed. First, I apologize for the check-in process not being as seamless and welcoming as it should have been. Our team aims to provide every guest with a warm and efficient arrival, and I regret that this was not your experience. I will review this with our team to ensure we handle similar situations better in the future. Regarding the room facilities, I’m sorry to hear that the setup and amenities did not meet your needs. While some of our rooms do not include in-room tea and coffee facilities, these are available upon request, and I regret that this was not clearly communicated. We understand the importance of comfort, and I’m disappointed to hear that the bed and general condition of the room fell short of expectations. Cleanliness and quality are priorities for us, and I will personally review this with our housekeeping and maintenance teams to prevent such issues from recurring. As for breakfast, I regret that the lack of a detailed menu caused inconvenience. Your suggestion to include more comprehensive information on our webpage is valuable, and we will work on enhancing the clarity of our offerings. I am sincerely sorry that your stay did not provide the value or comfort you were expecting, especially during what was clearly an important event for you. If you would consider staying with us again, I would like the opportunity to make it right and ensure a much better experience. Kind regards, Ibis Budget Manchester Centre

Good stay

Customer review rating 4.5/5

Karl F. Friends - Confirmed reviews ALL

Good stay Friendly and welcoming staff Good room size on a budget

Dear Karl, Thank you for your review! We’re thrilled to hear you had a pleasant stay and enjoyed the friendly service, welcoming atmosphere, and spacious rooms. It’s great to know we could provide comfort on a budget. We look forward to welcoming you back on your next visit! Kind regards, Maria Ksiazczak General Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Location is fab for the Coop Arena and the room was fine for 1 night, can't complain!

Dear Guest, Thank you for your review! We're glad you enjoyed our convenient location near the Coop Arena and found the room comfortable for your stay. We appreciate you choosing us and hope to welcome you back for future visits! Kind regards, Maria Ksiazczak General Manager

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Other web-users rate our hotel

  • 1,299 reviews 9/10 Location
  • 2,030 reviews 5.6/10 Room
  • 1,205 reviews 8.4/10 Service
  • 35 reviews 8.4/10 WiFi
  • 1,217 reviews 4.9/10 Comfort
  • 916 reviews 6.4/10 Cleanliness
  • 385 reviews 5.1/10 Breakfast
  • 22 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.