ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.0/5 941 reviews

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Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

Our accommodation(s)

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  941 reviews

TripAdvisor Rating  3.5/5  1,896 reviews

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Great location for tram to the co op arena. Snacks from reception were way over priced!

Dear Guest, Thank you for your feedback! We're pleased that you found our location convenient for the tram to the Co-op Arena. We appreciate your comments on the snack, the prices are extremely competitive when compared to hotel competition in the area. Thank you for your feedback and we hope to welcome you back soon. Kind regards, Maria Ksiazczak General Manager

Exact location

Customer review rating 4.5/5

Drew Families - Confirmed reviews ALL

Perfect for us attending the Eagles concert. 20 min walk to the Co-Op Live event. Tram straight across the road too if you don't feel like walking. Town centre 25 min walk. Staff were excellent on arrival, all booked in quickly. But you will pay a Tourist Tax, A TOURIST TAX, what is that about. Nice room, just what you need. It's like Glamping, caravan type shower and toilet. No tbag coffee or kettle but you can buy it down in reception. Breakfast can be bought for £8.95 buffet style.

Dear Drew, Thank you for your detailed feedback! We're glad to hear that our location was convenient for attending the Eagles concert and exploring the city. We're also pleased that you found our staff to be excellent and that check-in was quick. We understand your concerns about the Tourist Tax and the lack of in-room tea, coffee, and kettle facilities. We offer these items for purchase at reception to keep our room rates competitive and affordable. We appreciate your understanding and will consider your feedback for future improvements. Kind regards, Maria Ksiazczak General Manager

Good location especially with tram stop

Customer review rating 3.5/5

Richard Couples - Confirmed reviews ALL

Our stay did what we needed. It was a bed for the night and convenient location. The thing we missed most was tea and coffee in the room

Dear Richard, Thank you for your feedback! We're pleased to hear that our location was convenient for you and met your needs for the night. We understand that having tea and coffee in the room would have made your stay even better. We appreciate your suggestion and will consider it for future improvements. Kind regards, Maria Ksiazczak General Manager

Well located and very clean and tidy

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Staff were lovely, everything clean and tidy. Excellent spot for getting to coop live, with a tram stop just up the road. We walked along the canal as the trams were full for the event. Only thing we wish we'd had in the room was a kettle. We went out and bought a basic one for our early morning cuppa x

Dear Maxime, Thank you for sharing your experience with us. We are pleased to hear that you found the hotel well-located, clean, and tidy, and that the staff were lovely. We appreciate your feedback about the room amenities and your proactive approach to obtaining a kettle for your early morning cuppa. We will definitely take your comments into consideration as we continue to improve our accommodations. If there is anything else you would like to share or if there are specific preferences you have for your next stay, please feel free to let us know. We are here to assist and ensure that your future experiences are even better. Kind regards, Maria Ksiazczak General Manager

Very basic but excellent location

TripAdvisor rating 2.0/5

TheDiff TripAdvisor review

The twin room was very basic and very small. We had to shuffle past each other, taking turns to move around the room. The toilet and shower were a strange layout and seperate, with the shower allowing no privacy. The door was mostly clear glass with white stripes across which opened out straight into the room, giving no privacy and no private space to dry etc. Our towels were replaced on the first morning but not on the second day (we stayed 3 nights), neither was the bin emptied after the first morning despite leaving the tag on the door saying we were out all day. There was no cover on the air extractor inside the shower leaving the filter hanging out. We had to ask for a replacement pillow on the second morning as the original was terribly lumpy which disturbed my sleep. Fair play, this was replaced immediately. But then on the second night and third morning we had no hot water, not even warm, despite running the tap for 5 minutes. So another trip to reception (no phones in the rooms) and a visit from maintenance who explained that the boiler was on the sixth floir (we were on the first floor) and eventually we were able to shower! The twin beds were very close together with no way of seperating them. There were aspects of the room that were not practical e.g. nowhere to put your luggage, only two sockets placed underneath the tv, not next to any mirrors, a very small window with a basic blind. However, the main advantage was the location for the tram and Co-Op Live Arena. Would only consider staying for one night in future if attending an event.

Dear TheDiff, Thank you for sharing your detailed feedback. We apologize for the inconveniences you experienced during your stay. Your comments are important to us, and we will use them to improve our services and facilities. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Ibis Budget Manchester Centre

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Other web-users rate our hotel

  • 1,244 reviews 8.8/10 Location
  • 2,026 reviews 5.3/10 Room
  • 1,236 reviews 8.3/10 Service
  • 37 reviews 8.7/10 WiFi
  • 1,197 reviews 4.6/10 Comfort
  • 922 reviews 6.5/10 Cleanliness
  • 396 reviews 5.7/10 Breakfast
  • 20 reviews 3.8/10 Bar

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