ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.2/5 818 reviews

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Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • GREEN KEY Certification

Our accommodation(s)

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  818 reviews

Customer review rating 4.5/5

Gary H. Solo - Confirmed reviews ALL

Great location, nice room , nice staff

Dear Gary H., Thank you so much for your wonderful feedback. We’re delighted to hear that you had an excellent stay and that our great location, comfortable room and friendly team all contributed to a positive experience. Providing a warm welcome and a clean, relaxing environment is something we take a lot of pride in, so it’s truly rewarding to know this stood out during your visit. We really appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 1.5/5

Christopher N. Friends - Confirmed reviews ALL

The photos on the website suggest you will get a spacious twin room. The reality is the room is tiny, the sink is in the room, the shower door opens into the room and the toilet is in a tiny cupboard. For the ridiculous price of £187.50 I would have expected better. For reference I have used Ibis hotels previously and never encountered these issues. Equally disappointing was the lack of a cooked breakfast which again I have received at other Ibis hotels. Overall very disappointed with the experience.

Dear Christopher N., Thank you very much for taking the time to share your feedback. I am very sorry to hear that your stay did not meet your expectations and that the room layout and overall experience were disappointing for you. We understand how important it is for guests to feel that what they see online matches what they receive on arrival, and I appreciate you bringing this to our attention. Our rooms follow the standard ibis budget design, which is compact and focused on essential comfort. This includes the open style sink and shower area and the separate toilet space. While many guests find this layout practical, we understand that it may feel smaller or less private for others. Your comments are very helpful and will be shared with the relevant teams to ensure that our website descriptions and images continue to reflect the room style as clearly as possible. I am also sorry to hear that you felt the room did not offer good value for the rate paid. Prices can vary depending on demand in the city, but we always aim to provide a clean, comfortable and well located stay at a fair price. Your feedback helps us review how we can better meet guest expectations. Regarding breakfast, ibis budget hotels offer a continental style selection rather than a cooked option, which is part of the brand concept. I understand that this may have been different from your previous experiences with other ibis brands, and I apologise if this was not clear before your arrival. Thank you again for sharing your thoughts. Although we are disappointed to hear that your stay fell short of what you had hoped for, your feedback is valuable and helps us improve. We hope you may consider giving us another opportunity in the future so we can provide a more enjoyable experience. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 3.5/5

Julie C. Friends - Confirmed reviews ALL

Check in was good, lift slow had to use stairs, as people waiting for it, location was good, good transport near by, room was okish, toilet was tiny, didn't use the shower, beds were comfortable slept well, very basic budget

Dear Julie C., Thank you very much for taking the time to share your feedback. We are pleased to hear that your check in experience was smooth and that you found the location convenient for your concert visit, with good transport options nearby. It is also great to know that you slept well and found the beds comfortable. I am sorry to hear that the lift was slow during your stay and that you felt the room and toilet were smaller than expected. Our rooms are designed to be simple and compact, but we understand that the layout may feel limited for some guests. Your comments are very helpful and will be shared with the team as we continue to look for ways to improve the overall experience. Thank you again for choosing ibis budget Manchester Centre for your stay. We appreciate your feedback and hope to welcome you back in the future for a more comfortable visit. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 4.0/5

Yuka M. Solo - Confirmed reviews ALL

It was cozy, and the cost performance was perfect. I wanted to stay in Manchester as cheaply as possible, but it was nice that we could still get a tea set in the room for a reasonable price. The breakfast was also good value for money! You could choose either the buffet or just a small snack with coffee or tea.

Dear Yuka M., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and that our location close to the main station was convenient for your visit. It is wonderful to know that you found the room cozy and felt that the cost performance was just right for what you needed. We are pleased that you appreciated having a tea set available in the room at a reasonable price. Many guests enjoy this little extra comfort, so it is great to hear it added to your stay. It is also lovely to know that you found the breakfast good value, whether choosing the full buffet or the lighter option with a small snack and a hot drink. Thank you once again for choosing ibis budget Manchester Centre. We hope to welcome you back for another comfortable and enjoyable stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 5.0/5

Georgie A. Friends - Confirmed reviews ALL

Timmy at front desk was great made us laugh and was friendly and quick. Cleaner was quick and friendly.

Dear Georgie A., Thank you very much for sharing your lovely feedback. We are delighted to hear that you found the staff amazing during your stay. It is wonderful to know that Timmy at the front desk made you laugh and provided friendly and efficient service. He will be very happy to hear your kind words. We are also pleased that you found our housekeeping team quick and friendly as well. Your comments mean a great deal to us, as our team works hard to create a welcoming and positive experience for every guest. Thank you once again for choosing ibis budget Manchester Centre. We hope to welcome you back for another enjoyable stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Other web-users rate our hotel

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  • 1,208 reviews 5.2/10 Comfort
  • 1,013 reviews 7/10 Cleanliness
  • 380 reviews 5.7/10 Breakfast
  • 24 reviews 4.7/10 Bar

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