ibis budget Manchester Centre Pollard Street

ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 3.9/5 748 reviews

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Hotel extras

  • Located near Manchester Palace Theatre

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  748 reviews

TripAdvisor Rating  3.5/5  1,857 reviews

Good location however cleanliness of room could be much better.

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

The room cleanliness was not satisfactory. There was spots of blood on the floor clearly from the previous guests using the room. The floor had clearly not been mopped. The shower before use smelled bad.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Basic facilities what we expected every thing was nice and clean

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. I am pleased that you enjoyed your stay and hope to welcome you back soon. Kind regards, Maria Ksiazczak General Manager

Absolutely shambolic

TripAdvisor rating 1.0/5

rapidethan Friends getaway - TripAdvisor review

The beds where dirty, We where told check in was at 2 and arrived and they hadn’t cleaned our room so waited 45 minutes to check in the shower is in the same room as the beds and the toilet is in a cupboard. Overall the hotel is just dirty,i would not recommend. when sitting on the toilet and closing the door it hits your knees.

Not clean

Customer review rating 0.5/5

Zoe H. Families - Confirmed reviews ALL

The beds are substandard. Although the bathrooms were clean the floor was sticky, skirting boards and table residue of former residents. The staff were polite and helpful. The linen was clean but the pillows smelt of stale body… and were sub standard. If you want to charge £43 for a stay it’s worth the money BUT you charged £195 for the night. There were no comforts at all. The beds were so hard I had pins and needles down my body. Moved hotels the second night. Would NEVER stay in an iBis again.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Firstly, I would like to sincerely apologise for the shortfall in the standard of cleanliness you've encountered on this occasion. Please be assured that this is not a true reflection of the high standards upon which we pride ourselves. We will also looked into your concerns regarding the room standards with our Head Housekeeper. I am surprised you found the bed uncomfortable, most guests rave about how comfy the "Sweetbed" by Ibis is but I understand that beds and bedding are down to personal preference. Our rates increase accordingly to the business in the area, especially during major events, and in line with our competition. This is a common practice applied by most of the hotel in Manchester. Nevertheless, as you've mentioned, we would still remain one of the best value for money hotel in the city centre. I am pleased that you found my team polite and helpful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Ksiazczak General Manager

Nice bedroom, nice staff

Customer review rating 5.0/5

Nathan H. Friends - Confirmed reviews ALL

Very good

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maria Ksiazczak General Manager

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Other web-users rate our hotel

  • 1,065 reviews 8.9/10 Location
  • 1,886 reviews 4.9/10 Room
  • 1,257 reviews 8.3/10 Service
  • 66 reviews 7.9/10 WiFi
  • 1,052 reviews 3.8/10 Comfort
  • 936 reviews 5.5/10 Cleanliness
  • 350 reviews 5.2/10 Breakfast

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