ibis budget Manchester Centre Pollard Street 2 stars

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. We're so glad to hear that you had a good stay at our hotel, and that you found our staff and services to be great. We appreciate you taking the time to share your feedback with us. We're always working to improve our guest experience, so it's especially gratifying to hear that you had a positive experience. We're especially proud of our friendly and helpful staff, and we're glad to hear that they were able to make your stay more enjoyable. We hope that you'll choose to stay with us again in the future. We look forward to welcoming you back! Sincerely, Maria Ksiazczak General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We're sorry to hear that you experienced some problems during your stay. We take guest satisfaction very seriously, and we're always looking for ways to improve our service. We'll take your feedback into consideration as we continue to make improvements to our hotel. We're especially sorry to hear about the problems with the shower gel, shower lever ad TV. The team are on duty 24 hours and will resolve any issues within the room right away or we can alternatively provide another room, thank you for bringing the issues to my attention and I will oversee they have been resolved by the maintenance team. We're also sorry to hear that the breakfast was chaotic. We're working on improving our breakfast service, and we're confident that we'll be able to provide a better experience for our guests in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Ksiazczak General Manager

Dear Guest, Thank you for the wonderful feedback and we are thrilled to hear that you had a lovely stay with us. We appreciate you providing all your recommendations and would love to welcome you again soon. For your next stay with us, just to let you know that kettles are indeed available at the reception for a £10 deposit should you require one along with some complimentary tea and coffee. Kind Regards, Vikram Rajendran Assistant Manager

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. We're so glad to hear that you had a comfortable stay at our hotel. We appreciate your feedback on our bed, staff, location, and room. It means a lot to us to know that we were able to provide you with a positive experience. We're especially proud of our helpful staff and convenient location near the tram. We strive to make our guests feel welcome and comfortable, and we're always happy to help in any way we can. We're also glad to hear that you found our room to be simple but practical. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. We're so glad to hear that you had a good stay overall, and that you found our staff to be friendly and helpful. We appreciate your comments on our clean room and great location. We're sorry to hear that you found the bathroom to be a bit dark. We're always looking for ways to improve our guest experience, so we'll take your feedback into consideration as we make future improvements to our hotel. Thank you again for staying with us. We hope to see you again soon! Sincerely, Maria Ksiazczak General Manager