ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.2/5 761 reviews

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2 Pollard Street, M4 7DB MANCHESTER, United Kingdom

Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • GREEN KEY Certification

Our accommodation(s)

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Telephone
Fax +44 20 7660 1678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  761 reviews

TripAdvisor Rating  3.6/5  1,934 reviews

Customer review rating 4.5/5

Phil H. Families - Confirmed reviews ALL

Let me just start off with highlighting it has budget in the name so don't come here expecting glam and glitz. The hotel itself is in a prime spot, your 15 mins from city or if your travelling for a game at etihad like us its again 15 min walk straight line, there is a tram stop 3 mins from the stadium, I'd like to add we didnt park the the station as upon reviews I saw cars had been broken into for o apparent reason. We parked at Q parking at piccadilly (10 min walk £17 for 24hrs) Now the room, again its budget it comes with the necessaries I.e towel soaps cups for water. Pillows were a little soft for my liking so ask for a 2nd if your particular. Heating was a blessing as it was -2 outside and you have control for that aswell. If your sharing with friend or kids get comfy real quick as the toilet and shower are not private. Im 6ft 3 and my knees kept the toilet door open (joy for my son) the shower aswell next to the bed. Overall the hotel provided what we needed for an overnight stay the staff appeared friendly and helpful, from what I saw. Traffic noise? There wasnt any we were on the 3rd floor. Will be back again im sure for another weekend away.

Dear Phil H., Thank you for taking the time to share your detailed review. We are delighted that our central location worked so well for your plans, whether exploring the city or visiting the Etihad Stadium. We also appreciate your parking tips as they will be useful for future guests. We are glad the room provided the essentials you needed and that the heating was helpful during the cold weather. If any additional items are needed during your stay, they can always be collected at reception. We also appreciate your feedback regarding the pillows and shared bathroom setup so that future guests can prepare accordingly. It is wonderful to hear that our team left a positive impression. We look forward to welcoming you back for another weekend away and providing the same convenient and comfortable experience. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 4.0/5

John B. Friends - Confirmed reviews ALL

Definitely a budget hotel, all staff were excellent. Breakfast very lim8ted, what was advertised but Definitely no frills

Dear John B., Thank you for taking the time to share your feedback. We’re thrilled you enjoyed our excellent location and found our staff to be excellent. We’ll be sure to pass along your kind words! We appreciate your comments regarding the breakfast and understand it was more limited than expected. As a budget-friendly hotel, we aim to provide the essentials while keeping our rates affordable, and your feedback helps us see where we can improve. We hope to welcome you back on your next visit and provide an even better experience. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 2.5/5

Alan T. Families - Confirmed reviews ALL

Small room, no separate bathroom, extremely noisy shower door. We only wanted a bed, and that's what we got. OK for the price.

Dear Alan T., Thank you for taking the time to share your honest feedback. We appreciate you highlighting both the positives and the limitations of your stay. As a budget hotel, our aim is to provide a clean and comfortable place to rest at an affordable price, and we’re glad to hear that this met your needs for a short overnight stay. We understand your comments regarding the room size, the open bathroom layout, and the noise from the shower door, and we appreciate you bringing these points to our attention. Guest feedback like yours is valuable and helps us review where improvements may be possible. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 4.0/5

Ian B. Business - Confirmed reviews ALL

Nice hotel, staff very helpful and pleasant. Room clean and comfortable bed. Heating controls ineffective and made little difference to the temperature. Thermostat showed 24c but it never altered and I was cold. Only stayed one night so lived with it but there's a problem in cold weather and has been reported by other guests.

Dear Ian B., Thank you very much for taking the time to share your detailed feedback. We’re pleased to hear that you found our staff to be pleasant and helpful, and that you enjoyed a clean room and a comfortable bed. Your kind comments about our team are truly appreciated and will be shared with them. We’re sorry to learn about your experience with the room heating and understand how uncomfortable this must have been, especially during cold weather. Please accept our apologies for the inconvenience caused. Your comments regarding the heating controls have been noted and shared with our maintenance team for further review, as guest comfort is very important to us. We would also like to clarify that we do not have any issues with our hot water system. Occasionally, when usage is low, it may take a little longer for the hot water to reach the room, but it becomes hot shortly after. We appreciate your understanding regarding this. Thank you again for staying with us and for bringing these points to our attention. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable experience. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Customer review rating 4.0/5

Simon T. Families - Confirmed reviews ALL

Checking in was fine & the night receptionist was lovely

Dear Simon T., Thank you for taking the time to share your feedback. We’re delighted to hear that you found our location convenient and enjoyed easy access to the city during your stay. It’s great to know that your check-in went smoothly and that our night receptionist left such a positive impression with their friendly and helpful service. Providing attentive and welcoming service is very important to us, and your kind words will be shared with the team as encouragement. We truly appreciate your feedback and look forward to welcoming you back in the future for another comfortable and enjoyable stay. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

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  • 1,173 reviews 5.1/10 Comfort
  • 992 reviews 6.8/10 Cleanliness
  • 384 reviews 5.6/10 Breakfast
  • 23 reviews 3.8/10 Bar

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