ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.0/5 9,873 reviews

ALLSAFE approved hotel

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ibis budget Manchester Centre Pollard Street
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+ 14 Services

Hotel extras

  • Located near Manchester Palace Theatre

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB manchester
united kingdom

Fax: (+44)2076601678

Check-in from 14h00

Check out up to 12h00

  • IBIS BUDGET MANCHESTER CENTRE: 

  • BY TRAM:  NEW LSLINGTON

  • By plane

    MANCHESTER At 16.3km / 10.13 miles

  • By train

    MAN PICCADILLY At 1km / 0.62 miles

  • By train

    PICADILLY At 1.3km / 0.81 miles

  • By train

    VICTORIA At 2.5km / 1.55 miles

GPS:53.481301, -2.218289

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Our guest reviews for
ibis budget Manchester Centre Pollard Street

100% genuine reviews from our guests

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ALL Rating 4.0/5

9,873 reviews

TripAdvisor Rating 3.5/5

1,828 reviews

It was nice

Customer review rating 5.0/5

Anonymous Families - 06/01/2022 Confirmed reviews ALL

It was nice!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. I'm thrilled that all aspects of your visit exceeded you expectations. I hope we have now become your hotel of choice when traveling to Manchester. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager
Customer review rating 2.5/5

Anonymous Families - 30/12/2021 Confirmed reviews ALL

Room was basic but clean Breakfast was a bit of a disaster, had to ask for bowls/plates at 9.30, the lady on breakfast was very rude literally packing the breakfast away while we were trying to serve the children this was at 9.55. Had to ask for milk as it had run out and was handed a carton of milk and told 'use what you want cause breakfast is finished' Was taking two slices of bread out of the box to toast as she was taking it all away, had to put my hand through the closed fridge curtain for some butter and jam all the time being watched with no assistance. I understand that breakfast finishes at 10am but never realised that this meant everything cleared away by 10 and you were to be gone by then, overall it was a very uncomfortable experience.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to apologise if you felt the Team was unfriendly during the breakfast. Let me assure you that this is not a true reflection of the high standard of service upon which we pride ourselves. . I will pass on your comments to the Team so improvement can be made to prevent reoccurrences. Thank you for letting us know your concerns as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that you'll give us the opportunity to welcome you back in the future. Sincerely, Maria Ksiazczak General Manager

Well located and easy access to the city centre.

Customer review rating 4.5/5

Timothy B. Couples - 27/12/2021 Confirmed reviews ALL

Nice place to stay and all staffs are professionally in what they are doing.

Fantastic Stay

Customer review rating 4.5/5

Tim J. Families - 27/12/2021 Confirmed reviews ALL

The hotel is only a short walk (20 mins) from the Picadilly Station. Fantastic friendly staff welcome you and happy to answer any questions. Rooms are spacious and clean - basically everything you need for a quality short stay. The rooms are very well priced and this hotel suited our short family Christmas visit to Manchester.

It's budget indeed

Customer review rating 2.0/5

Paul. G. Business - 27/12/2021 Confirmed reviews ALL

Traveled from Scotland for work, 5hour drive. Said we can check in early. Paid the additional £10 per room, when when we got there the guy had to phone the manager (6am) manager said for him to charge the day rate advertised outside (£97) per room plus £10 (£214) for a total of 3hours. I found this extremely cheeky and decided to sleep in the car until 10am. Went to check in at 10am to be told we can't as the card system isn't working and need to come back at 2pm. Told them that I wouldn't come back and would go elsewhere, manager didn't like that I didn't paid the £214 and was very cold. I challenge them about health and safety - soon changed their tune and took out the master keg and let us in. This can only be described as what they sell the rooms as - Budget. Shower is within the room so unless you are family, it's not a plesent experience. Toilet is in a very small broom storage room. If your a big person, you are having to back in as you can't turn. Sink is located outside in the room, so very unhygienic having to open door without washing your hands. Sheets had blood on them and bed was like a board.

Clean but basic

Customer review rating 3.0/5

Chris Solo - 26/12/2021 Confirmed reviews ALL

Nice clean room Disappointed no tea or coffee making facilities Also WC room was tiny

Great hotel

Customer review rating 5.0/5

City T. I. D. Solo - 22/12/2021 Confirmed reviews ALL

I stayed at the IBIS Pollard St while attending a midweek Manchester City home game. Whenever I attend midweek games I always stay at the IBIS mainly because the rooms are (although small) always very clean & the staff are always very friendly & helpful. You will always find that there's a security officer also on duty as well as the staff members. Again they are very friendly & helpful

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager

great stay

Customer review rating 5.0/5

Brian M. Solo - 20/12/2021 Confirmed reviews ALL

as allways its the best place and great staff

Dear Brian m., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager

The

Customer review rating 2.0/5

Maria Business - 20/12/2021 Confirmed reviews ALL

The service was very good, employees very polite and the standard of breakfast was good. However the room was too small and I did not like the idea of the shower cabin in the main room. Water was coming out from the door and since the cabin door opens in the room, all water dripping from the door was on the bedroom floor. Furthermore the room was lacking basic amenities like face towels. There were only two shower towers and just one small towel , which we had to use for swiping the room floor from the water coming out from the shower. Shower towels were also used as face and hand towels. Additionally the lack of a hair dryer , a small kettle, few teabags and coffee was a negative thing for us. Apparently at the time of booking I did not realize how basic the hotel was, but now I am afraid that I will not book it again.

A very convenient hotel for Manchester city centre

Customer review rating 4.0/5

R. S. L. Business - 19/12/2021 Confirmed reviews ALL

A comfortable stay

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager

It Was A Great Time I Had

Customer review rating 5.0/5

Gary K. Solo - 19/12/2021 Confirmed reviews ALL

It Was Great

Dear Gary K., We very much appreciate your comments regarding your stay at the ibis budget Manchester Centre Pollard Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Ksiazczak General Manager

Average budget hotel

Customer review rating 3.0/5

Dominic Solo - 17/12/2021 Confirmed reviews ALL

The price was good but the facilities were average with loud heating system and poor shower glass window which meant water went on floor if you "enjoyed" shower.

Get what you paid for

Customer review rating 4.0/5

Anonymous Friends - 14/12/2021 Confirmed reviews ALL

Basic, could’ve been cleaner but get what you pay for I guess. Staff could’ve been a bit friendlier but overall just a place to sleep. Two pillows each and two towels in a double room should be standard practice. Room could’ve had a lick of paint

Basic but Decent

Customer review rating 4.0/5

Calvin Couples - 13/12/2021 Confirmed reviews ALL

Ok it’s no frills but clean and tidy Found it very quiet on our floor

Great clean room, no heating.

Customer review rating 3.5/5

Anonymous Friends - 12/12/2021 Confirmed reviews ALL

We brought our friend here for her birthday. The room was absoloutely perfect. Clean, comfortable and spacious. However we were extremely upset as the heating didn't work. We were freezing the whole night and woke up ill. Yes, A guy working at the desk tried to help but he couldn't fix it. I'm sure he would have brought a portable heater if we asked for one, which we didn't. But we did expect hotel standards, a portable heater or lack of heating is not hotel standards (even a budget hotel) . We came to chill, but the whole night we had to busy ourselves with the heating and the wifi which we were unable to connect to- and the guy at the desk wasn't able to solve that problem. All in all- a perfect room, but disatisfied about the heating and wifi which didn't work. We do expect a refund in my account as we did expect hotel standards! We are still recovering from the colds which we got. Would come again if we knew heating and wifi worked.

Perfect for a city centre stay

Customer review rating 5.0/5

Hollie Couples - 12/12/2021 Confirmed reviews ALL

Second time staying here and again high quality for low price. Decent sized rooms and good location. Always has a friendly vibe.

Value stay

Customer review rating 3.5/5

Anonymous Couples - 11/12/2021 Confirmed reviews ALL

Originally booked for a concert so changed date a couple of times. Basic room, brilliant shower and air conditioning. Quiet room.

Great value and wonderful staff

TripAdvisor rating 5.0/5

petertimperley1 19/09/2021 TripAdvisor review

I arrived running late for a football match and the guy at reception saw this and took my case to my room so I could get to the game - what a top person. A relaxed atmosphere. Definitely stay again especially at such value for money.

Good location

TripAdvisor rating 4.0/5

Budi S 05/09/2021 TripAdvisor review

The hotel is located in the good location. Near the tram station where you can park your car there (payable). There is 2 hours free parking on site. If you are staying as family please take not the shower door is not giving privacy. Very thick privacy. Minus: Sticky floor so you need to wear footwear all the time. Smelly towel. Plus: The aircon and free Internet is a plus. A lot of idiot guest cannot read the sign that only one family in the lift!!! This is not hotel fault, but those idiot guest. My suggestion for the hotel to put more hanger to hang coat, due to minimal furniture in the room.

Excellent

TripAdvisor rating 5.0/5

smkhantenerife Business - 23/01/2021 TripAdvisor review

Stay for two weeks for work holidays hotel is in very good location near to every thing wifi is very good staff are helpful specially maria on the reception. Only small issue was the main entrance door was tricky to Open will be staying again.

Dear Smkhantenerife, Thank you for taking the time to leave a review, we are delighted to read that you had an excellent stay with us! I am glad that our location suited your needs and that you found our team to be helpful. I will make sure to share your positive comments with them. I’ve noted your feedback about our entrance door and will be informing our maintenance manager to look into this. Thank you again for your feedback, we look forward to welcoming you back in the future.

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