ibis budget Leicester 2 stars

As explained to one of the staff, this room was booked for my daughter for 1 night, while myself and my wife have booked other room for longer stay, I was bit concerned about the breakfast. When we checked in , we were told we can turn up and pay for breakfast as we go, however this was not the case the way staff reacted when we walked in. Other thing was that as my wife does not eat eggs, we specifically say she will have toast only. And I will have breakfast minus bacon. When it turned up we had both plates with scrambled egg, toast, beans. As per my daughters breakfast we mentioned that we will have 1x plate with toast only 1 plate with toast and NO BUTTER. But with beans, and 1 plate with scrambled egg, toast and beans . Again nothing was noted MY DAUGHTERS TOAST TURNED UP WITH BUTTER!!!! IT SHOULD ALSO HAVE BEEN NOTED THAT WHEN WE HAD COFFEE WE SPECIALLY ASKED FOR SOYA MILK. Surley this would have rung alarm bells for dietary requirements!!!!!. Again nothing was followed up by asking if everything was ok ? As my wife and I are still booked in till following Monday I hope we don't have issues again.

Totally dissatisfied!

Although cheap I was shocked to discover no tea-making facilities on my room. At 65 years of age, I do not want to have to negotiate using a machine in the downstsirs lobby, try carrying to my room as well as bags, operate the lift with the card. Which didn't work and staff member had to take card away to reactivate it. Surely everyone needs access to a drink in their room to welcome them and to be able to make one when you wake up? I would gladly pay an extra £5 a night for this facility.

Loved the bacon sandwich for breakfast

Easy to find, clean, comfortable and well priced. Have stayed before and will probably stay again

Good location and good value for money Very friendly welcome on arrival We had a deluxe family room which was big and perfect for the 4 year old to let off steam. The water in the morning was a bit on the cool side but no biggie. The only issue was the takeaway breakfast- hardly anything available for £6 paid. I ended up with a bowl of cocoa pops for my daughter and nothing else. I suspect I could have got more but it wasn't easy to work out how.

I stayed for 5 nights whilst on a training course for work and found the room very clean and comfortable. The staff were friendly, helpful and nothing was too much trouble. The correct measures were in place to protect guests from COVID as well.

Room & bathroom were very clean. Good Wi-fi, plenty of parking. Receptionist was polite and helpful.

it was a good budget priced hotel

Great stay as usual the lady working at nite was lovely only moan drink machine was broke and I was not keen on using a kettle so could not get a coffee

The staff were very welcoming and accommodating to my needs as I had two young children.

excellent visit, excellent staff

The staff were very friendly and welcoming, especially with our dog. The rooms are basic, but comfortable and although the breakfast selection is understandably limited due to Covid, the team did offer some alternatives.

Lots of information from staff and a comfortable room. Breakfast excellent value.

The staff were great really good service particularly the breakfast lady. Rooms compact but clean and looked after. Whole place was in good condition and a great location . Breakfast was good and plenty free parking.