ibis budget Leicester 2 stars

Customer review rating (ALL Rating) 4.1/5 1,649 reviews

ALLSAFE approved hotel

ibis budget Leicester
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+ 10 Services

Hotel extras

  • Conveniently located off A6/A46 junction

  • Free on-site parking for all hotel guests

  • 10 minute drive from the city centre

  • 25-30 min drive from the East Midlands Airport

  • Buffet breakfast, featuring juices, cereals and some hot items

Hotel location

ibis budget Leicester

Leicester North Services
A6 A46 Junction
Birstall
LE4 3BT leicester
united kingdom

Fax: (+44)01162677908

Check-in from 15h00

Check out up to 12h00

  • By plane

    EAST MIDLANDS At 26km / 16.16 miles

  • By car

    A46 At 0.1km / 0.06 miles

  • By train

    LEICESTER At 5.4km / 3.36 miles

  • By train

    LEICESTER CITY At 6.43km / 4 miles

GPS:52.691563, -1.126499

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

Our guest reviews for
ibis budget Leicester

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,649 reviews

TripAdvisor Rating 4.0/5

654 reviews

ap[ears this is now a hotel for council homeless

Customer review rating 2.0/5

Richard Business - 13/01/2022 Confirmed reviews ALL

second time stayed ,first time very very good value , this time staff brilliant as usual rooms clean tidy as expected from last time . but this time ,paper plates .plastic knives and forks full of council homeless walking around all areas reception room in dressing gowns with babies . totally disgusted with ibis for allowing this , but understand ibis need to earn money in these trying times ,so I feel from now on make it a council homeless hotel and don't take paying hard working guests ,which has to endure such people awaiting they're council house , all food on widow sills outside left for three days and very Jamaican in smoke smells all around outside . afraid was a 1 star this time ,not the staff they where fine .

Dear RICHARD, Thank you for taking the time to tell us about your experience at the ibis budget Leicester. I am delighted to learn that this was your second visit at the hotel. Thank you for your great comments on cleanliness and excellent service you received from our staff. I have read your comments about the guests at our hotel, Firstly, I would like to address this by saying at Ibis we take pride in actively serving our local community. The hotel is open for ALL members of the public. We are all going through challenging times and each one of us has a responsibility to help those who are in need the most. It is with this vision we have reached out to neighboring communities to help those in these cold winter months. We hope that our efforts are seen as what they actually are; which is having a positive impact and setting a real example for others. Our hotel is well maintained, all of our guests are encouraged to follow health & safety regulations. I do hope we get another chance to welcome you at our hotel. Thank you once again for your feedback. Best Wishes, Mohamed N Operations Manager Ibis Budget Leicester

Good Value

Customer review rating 4.5/5

Rachel Solo - 11/01/2022 Confirmed reviews ALL

Friendly staff, room was very clean. Great Wi-Fi and shower. Just a shame there aren’t tea & coffee facilities in the room.

Good room

Customer review rating 3.0/5

Paul B. Families - 08/01/2022 Confirmed reviews ALL

Rooms were fine only issue is we arrived late on Thursday checked in and paid it was late I never took any notice the following day we were out arrived back very late to find we could not access lift or our room at reception we were told we had only paid for one night not two this was not my fault and either your staff member or system fault so I was quite annoyed I had to pay again for second night so to be honest if you have failed to charge me correctly I should not be paying again do you not agree

Dear Paul, Thank you for taking the time to share your review. We're sorry to hear there were discrepancies with your booking upon arrival. We do aim to inform all guests of their reservation type before check-in so any issues can be queried at this point. Please accept an apology on my behalf for any inconvenience or confusion caused. We hope this does not deter you from staying with us again in the future. Sincerely, Shola Duty Manager

Good Stay

Customer review rating 5.0/5

St Business - 04/01/2022 Confirmed reviews ALL

Served purpose for stay perfectly. Efficient & Friendly staff

Dear STEVE T., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager
Customer review rating 4.5/5

Anonymous Families - 02/01/2022 Confirmed reviews ALL

Clean, compact but comfortable. Helpful staff and excellent location. Will stay again. V good value for money

Dear SHIROMI E., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

Overall, good stay in budget accommodation.

Customer review rating 3.5/5

Alex Families - 02/01/2022 Confirmed reviews ALL

Nice, simple room - comfortable, warm and reasonably clean.

Dear ALEXANDER C., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

Good value - would stay there again

Customer review rating 3.5/5

Kevin Solo - 29/12/2021 Confirmed reviews ALL

Good value for money, clean and well maintained. Modern bathroom. Great to have air con. Fast free Internet. Can stream from own device to TV in the room. TV in room irritating as would come on the welcome screen in the middle of the night.

Dear KEVIN Y., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager
Customer review rating 3.5/5

Jonny Couples - 29/12/2021 Confirmed reviews ALL

Generally good. One gripe: I was pleased that the hotel accepts pets as we had travelled from Italy with our small dog. What I didn't welcome was at check-in being told that the this would cost an additional £10 per night. Above all this was annoying because there was no mention on the website when booking. But it became even more irritating as a policy when according to the sign outside the hotel a third person could be added to a booking for £5 per night. That is just peculiar and designed to wind a guest up. So, well done for achieving that.

Dear JONATHAN B., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For future, all additions to bookings such as a third person occupancy or pet supplement does incur charges. Sincerely, Shola Duty Manager

Poor receptionist on arrival

Customer review rating 0.5/5

Holly P. Families - 27/12/2021 Confirmed reviews ALL

Poor room ,I suppose that's why called a budget hotel, dirty sheets, etc couldn't wait to go home.

Average

Customer review rating 3.0/5

Paul Solo - 25/12/2021 Confirmed reviews ALL

Not hotels fault but people in room above very noisy at 2am ! Maybe invest in some sound proofing, worst part was tv keep switching itself on with some qr code to stream content which was very annoying

Cheap

Customer review rating 2.5/5

Sue Families - 23/12/2021 Confirmed reviews ALL

Positives: Friendly staff at check in Location convenient for our needs Cheap Clean bathroom Negatives: Bed was rock hard, very uncomfortable 1 pillow per person Despite booking for 2 adults and 1 child they would not make the bunk bed up. Being physically incapable of doing so myself they would not do this for us Urine stain on bunk bed mattress - needless to say we didn't use it. We all squashed in together. Also the bunk bed sign says it is not suitable for children under 6, not the best for a family room.

Dear Sue, Thank you for taking the time to share your review. We are sorry to hear your stay with us did not meet your expectations and we we wish your stay was much more of a positive experience. For future reference, we do encourage all guests to request any extra pillows/bedding with the front desk. Again, we apologise for any disappointment caused. Sincerely, Shola Duty Manager
Customer review rating 4.0/5

Sharon Couples - 20/12/2021 Confirmed reviews ALL

It was lovely but very disappointing that we couldn't get a nice coffee usually in the winter they allow you to help yourself to a hot drink but we were told we had to pay

Dear SHARON K., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

Great location

Customer review rating 4.5/5

Sigrid P. Friends - 18/12/2021 Confirmed reviews ALL

Great sized room, for 3 people. Breakfast was just what we needed

Dear PATRICIA P., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

Clean and comfortable

Customer review rating 4.0/5

Emma Business - 11/12/2021 Confirmed reviews ALL

One night following a local Christmas event. No problems, lovely shower. Would really appreciate a kettle in the room to make a cup of tea and plug sockets next to the mirror.

excellent services

Customer review rating 5.0/5

Azuka E. Business - 11/12/2021 Confirmed reviews ALL

It was fantastic I absolutely love everything,the rooms are clean.

Stayed many times

Customer review rating 3.5/5

Deborah S. Couples - 10/12/2021 Confirmed reviews ALL

Our stay was what we expected we can always rely on comfort and cleanliness

Dear DEBORAH SHERLOCK, We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

Great Stay

Customer review rating 5.0/5

Wendy G. Solo - 10/12/2021 Confirmed reviews ALL

Stayed whilst visiting family. The staff were friendly and efficient, the room and ensuite were bright, clean and comfortable. Though there was no drink making facilities the fact there was complimentary tea or coffee in reception 24/7 made up for that. The hot or continental buffet breakfast had a good selection. Definitely more than a 2 star experience and I would definitely stay again. Thank you.

good stay

Customer review rating 4.5/5

Sue Families - 10/12/2021 Confirmed reviews ALL

clean comfortable and friendly staff

Dear SUSAN PAVEY, We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shola Duty Manager

One night stand paradise

TripAdvisor rating 3.0/5

hitesh s 27/11/2021 TripAdvisor review

E check didn't work had to wait until 2.30pm to check in and receive keys room was never cleaned was good food with KFC next door hotel had coofee and microwave for you to make toasties had lots of European visitors who stopped over for one night stand

Budget Hotel too far for me

TripAdvisor rating 2.0/5

janicecP4013NI 09/11/2021 TripAdvisor review

Friendly staff. Clean family room but freezing cold. Double bed comfortable sofa beds uncomfortable. Bed linen had to ask for and make your own. Water temp in shower tepid, shower room freezing. Avoid breakfast. Coffee machine not working. Good selection of food. Bacon sausage baked hard kept at low temperature. Scrambled egg cold. Halfway through breakfast violently ill. Pay more for a better hotel

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