ibis budget Leicester 2 stars

Customer review rating 4.1/5 1,473 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis budget Leicester
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+ 3 Services

Hotel extras

  • Conveniently located off A6/A46 junction

  • Free on-site parking for all hotel guests

  • 10 minute drive from the city centre

  • 25-30 min drive from the East Midlands Airport

  • Buffet breakfast, featuring juices, cereals and some hot items

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Leicester

Leicester North Services
A6 A46 Junction
Birstall
LE4 3BT leicester
united kingdom

Tel: +441162674904

Fax: (+44)01162677908

Check-in from 14h00

Check out up to 12h00

  • By plane

    EAST MIDLANDS At 26km / 16.16 miles

  • By car

    A46 At 0.1km / 0.06 miles

  • By train

    LEICESTER At 5.4km / 3.36 miles

  • By train

    LEICESTER CITY At 6.43km / 4 miles

GPS :52.691563, -1.126499

Our accommodation(s)

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Area: From 0 / 0 sq ft
  • Wireless internet in your room

Double Room

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room

Twin Room

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room

Our guest reviews for
ibis budget Leicester

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,473 reviews

tripadvisor

TripAdvisor Rating 4.0/5

644 reviews

OK for the price

Customer review rating 3.0/5

Nw Couples - 14/06/2021 Confirmed reviews ALL

Only 1 hard pillow, lift very dirty & had to traipse to reception every time we wanted a cuppa.

Well Located for my requirements

Customer review rating 3.5/5

David Business - 10/06/2021 Confirmed reviews ALL

Clean room, nice towels and bed linen etc. Did miss a kettle and tea/coffee facilities in room, but did know that they didn,t provided them after a stay before at Southampton Ibis Budget. Did seem to be a bit short of staff in the morning at breakfast time.

Not much to recommend

Customer review rating 1.5/5

Mr N. A. Business - 08/06/2021 Confirmed reviews ALL

Not really part of Ibis.... e.g. no points awarded for using the place. Despite asking for a quiet room, the room was close to the bypass with traffic all night so I couldnt have the window open. This was a problem as there was no A/C working, so a very poor nights sleep. No kettle in the room so for tea/coffee it was necessary to go to reception - not very acceptable given COVID restrictions. I choose this place above Travelodge and Premier Inn options which were CHEAPER and I got a worse experience.

Disappointed

Customer review rating 2.5/5

Anonymous Couples - 07/06/2021 Confirmed reviews ALL

Upon arrival i was informed that my online check in from the day before had not transferred to the hotel as "systems don't talk to each other" so had to complete the check-in all over again at the front desk. Having gone to the room there was no remote for the TV, so had to go back to the front desk who did provide a spare remote, but TV would not turn on, so back to front desk yet again. After a short while the staff member came to the room and managed to reach up behind the TV and turn on the power which he said should not have been turned off in the first place. Having switched on the air conditioning soon after going to the room and using the control to set a lower temperature i was surprised to find that the digital temperature readout was soon showing it was increasing and no matter what i tried with the control no cooling effect was occurring, so i just ended up switching it off and opening the window instead, in order to get some cooler air in the room - far from ideal!

Good Location

Customer review rating 3.5/5

Jane Families - 07/06/2021 Confirmed reviews ALL

Always a pleasure to stay here - however, this time for some reason the room servicing was poor. Stayed four nights and room serviced only once even with 'make up my room' sign placed on door.

It’s local to family , it’s always clean and tidy and affordable

Customer review rating 5.0/5

Stephen H. Families - 05/06/2021 Confirmed reviews ALL

Staff came across friendly, willing to help.

NICE AND CLEAN

Customer review rating 3.5/5

Kim Business - 04/06/2021 Confirmed reviews ALL

VERY ACCOMODATING STAFF

I was pleasantly surprised, hotel staff were very helpful, nothing was a bother to them.

Customer review rating 4.5/5

Karen T. Couples - 01/06/2021 Confirmed reviews ALL

I had an excellent stay, free tea and coffee was a nice touch. We were also delighted by the food from the pop up restaurant. The rooms were clean and well maintained. The staff were true to there remit, pointing out the best value for money options. All round an enjoyable experience. I would happily go back there.

Customer review rating 5.0/5

Sharon Couples - 31/05/2021 Confirmed reviews ALL

Always very helpful staff

Great value, housekeeping needs improvement

Customer review rating 3.0/5

Martyn Families - 31/05/2021 Confirmed reviews ALL

Great budget hotel, and we will use it again, but the room wasn't clean. You can forgive any number of things, but a dirty bathroom floor and a plastic lid on the bedroom floor tells me that whoever cleaned the room didn't have the necessary level of vigilance.

Ok, not the best stay we have had

Customer review rating 3.5/5

Anonymous Families - 30/05/2021 Confirmed reviews ALL

Hotel premises and staff , all were brilliant. Unfortunately for us our adult autistic son didn't sleep well which meant nor did my wife and I . so each of us could get so e sleep one of us ended up driving garound Leicester for a few hours each with our son so the other could sleep. We were down stairs just along from the lift 009. Good room, but between midnight and 1.30 other guests and children were either talking loudly or allowing g their children to run shouting up and down the corridor .

Well located and very friendly helpful staff

Customer review rating 4.5/5

K W. Business - 29/05/2021 Confirmed reviews ALL

Very clean helpful and friendly staff

Always a pleasure

Customer review rating 5.0/5

John Business - 28/05/2021 Confirmed reviews ALL

Usually stay here before flying out for work, hotel is always accomdating and the showers are brilliant. The hotel has lovely food offer in the evening,great for a budget hotel it definitely outdoes itself

Dear JOHN R., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Durvesh General Manager

Excellent budget stay which served its purpose well at a convenient location

Customer review rating 4.0/5

John G. Friends - 28/05/2021 Confirmed reviews ALL

Welcoming check in intro and sign in. Lift to room on 2nd floor. Nice clean room and everything worked. Good nights sleep. Nice clean shower - no hair dryer. Cooked breakfast on time at 7.15 but didn't seem to have been freshly cooked. Check out was efficient. Would recommend especially for the price.

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Durvesh General Manager

Fantastic

Customer review rating 5.0/5

Andy Business - 27/05/2021 Confirmed reviews ALL

Fantastic customer service, they had football final going with pints food, great

Dear ANDY W., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Durvesh General Manager

Hotel definitely is up there

Customer review rating 5.0/5

Lucille Business - 26/05/2021 Confirmed reviews ALL

The stay was a 10/10, hotel 10, meals in evening 10, service 10

Dear LUCILLE S., We very much appreciate your comments regarding your stay at the ibis budget Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Durvesh General Manager

Came in handy

TripAdvisor rating 5.0/5

schisadza 07/01/2021 TripAdvisor review

In a very difficult situation and the COVID situation not improving. Was in a desperate situation for affordable temporary accommodation. Came to my rescue. Very flexible and friendly and also helpful staff who are willing to go above and beyond for their clients.

Good value

TripAdvisor rating 5.0/5

Steve U Business - 06/02/2020 TripAdvisor review

Situated next to a service station this hotel is never going to win points for its location. However the rooms are clean, the staff helpful, and it’s good value for money. The menu is limited, but I understand why. The only complaint I have, and it’s a minor one, is that like other budget Ibis hotels it doesn’t earn points on the Ibis loyalty card. Again I understand that helps to keep costs down, but it would be useful to earn them even if it were at a reduced rate compared to a full price Ibis.

Dear Guest, Thank you so much for leaving you feedback here. We are so pleased to hear so many compliments about our hotel and the service we provide. We are happy we could have been part of your journey and we hope to welcome you back at ibis budget Leicester in very near future, Regrading the loyalty programme- I have noted the comment and will be passed to the brand, Best Regards, Gosia Urbaniak

Lovely place

TripAdvisor rating 5.0/5

lindamH7430ZS Family - 19/10/2019 TripAdvisor review

Room very pleasant & comfortable, also bed lovely & extra nice shower. Had breakfast, very reasonably priced & good choice. Stopped for one night as drove to Aunty’s 90th, it was 10 minutes from her & in right direction for my journey home so really convenient

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at ibis budget in Leicester and hope to see you again very soon. Sincerely, Gosia Urbaniak

Improved, yet some disappointments

TripAdvisor rating 3.0/5

jonnybcz Couples - 03/10/2019 TripAdvisor review

Haven't stayed here for a couple of years. Mattresses much better - showers improved. Found it crazy that when it rained the TV in the room didn't work - seems unbelievable that new technology means regression. I'm pretty sure that had it been 30 years ago, in any given hotel room the TV would have worked without fail and yet in 2019 compromised signal..!!! I asked the staff member who told me when I asked if he could rectify/reset, that no he couldn't and it was probs due to the rain..!!!!! They usually promise to offer fruit to purchase at breakfast - both mornings of our stay, no fruit..., to PURCHASE, note..., my wife most dismayed..!

Thank you for taking the time to tell us about your experience at the ibis budget Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget Leicester, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind Regards, Gosia Urbaniak

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