ibis budget Leicester 2 stars

Staff came across friendly, willing to help.

VERY ACCOMODATING STAFF

I had an excellent stay, free tea and coffee was a nice touch. We were also delighted by the food from the pop up restaurant. The rooms were clean and well maintained. The staff were true to there remit, pointing out the best value for money options. All round an enjoyable experience. I would happily go back there.

Always very helpful staff

Great budget hotel, and we will use it again, but the room wasn't clean. You can forgive any number of things, but a dirty bathroom floor and a plastic lid on the bedroom floor tells me that whoever cleaned the room didn't have the necessary level of vigilance.

Hotel premises and staff , all were brilliant. Unfortunately for us our adult autistic son didn't sleep well which meant nor did my wife and I . so each of us could get so e sleep one of us ended up driving garound Leicester for a few hours each with our son so the other could sleep. We were down stairs just along from the lift 009. Good room, but between midnight and 1.30 other guests and children were either talking loudly or allowing g their children to run shouting up and down the corridor .

Very clean helpful and friendly staff

Usually stay here before flying out for work, hotel is always accomdating and the showers are brilliant. The hotel has lovely food offer in the evening,great for a budget hotel it definitely outdoes itself

Welcoming check in intro and sign in. Lift to room on 2nd floor. Nice clean room and everything worked. Good nights sleep. Nice clean shower - no hair dryer. Cooked breakfast on time at 7.15 but didn't seem to have been freshly cooked. Check out was efficient. Would recommend especially for the price.

Fantastic customer service, they had football final going with pints food, great

The stay was a 10/10, hotel 10, meals in evening 10, service 10

In a very difficult situation and the COVID situation not improving. Was in a desperate situation for affordable temporary accommodation. Came to my rescue. Very flexible and friendly and also helpful staff who are willing to go above and beyond for their clients.

Situated next to a service station this hotel is never going to win points for its location. However the rooms are clean, the staff helpful, and it’s good value for money. The menu is limited, but I understand why. The only complaint I have, and it’s a minor one, is that like other budget Ibis hotels it doesn’t earn points on the Ibis loyalty card. Again I understand that helps to keep costs down, but it would be useful to earn them even if it were at a reduced rate compared to a full price Ibis.

Room very pleasant & comfortable, also bed lovely & extra nice shower. Had breakfast, very reasonably priced & good choice. Stopped for one night as drove to Aunty’s 90th, it was 10 minutes from her & in right direction for my journey home so really convenient

Haven't stayed here for a couple of years. Mattresses much better - showers improved. Found it crazy that when it rained the TV in the room didn't work - seems unbelievable that new technology means regression. I'm pretty sure that had it been 30 years ago, in any given hotel room the TV would have worked without fail and yet in 2019 compromised signal..!!! I asked the staff member who told me when I asked if he could rectify/reset, that no he couldn't and it was probs due to the rain..!!!!! They usually promise to offer fruit to purchase at breakfast - both mornings of our stay, no fruit..., to PURCHASE, note..., my wife most dismayed..!