Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,288 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

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Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,288 reviews

TripAdvisor Rating  4.0/5  1,553 reviews

Certificate of excellence 2023

NO SLEEP HOTEL

TripAdvisor rating 1.0/5

Jlikestodineout1 TripAdvisor review

Economy storage heater in room, so loud couldn't sleep. Went down for help at 4am after trying to ignore it all night. Someone came up. Agreed it was noisy. No way to turn it off. Said he would go and find me another room. Packed up things waiting for him to come back. He didn't come back. By 5am was fuming, went back downstairs (no phone service to reception). No-one was around. Didn't sleep at all and had three hour drive next day after conference at Oxford University. I made a complaint at the desk the morning. No-one came back to me, apologised or anything. Who even has economy storage heaters from some yonder year? Complete waste of money.

Exceptional customer service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The customer service was exceptional. The staff was very professional, friendly, supportive, cordial, and helpful.

We love this hotel… apart from the parking when weddings and functions. Great rooms, brilliant staff, great food.

Customer review rating 4.5/5

Chris E. Couples - Confirmed reviews ALL

We stay here every few weeks when we see our two little grandchildren. We love this hotel… apart from the parking when weddings and functions. Great rooms, brilliant staff, great food. Good value!!

Very good stay

Customer review rating 4.5/5

Mark P. Couples - Confirmed reviews ALL

The staff were all very friendly and helpful, the room was lovely and the location for exploring Oxford was perfect.

Lovely stay

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

The hotel is in a lovely, quiet spot but not far from the city. The reception staff are very efficient and friendly. Our room was very clean, well equipped and larger than we expected. I wouldn’t hesitate to stay here again next time I’m in Oxford.

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Other web-users rate our hotel

  • 759 reviews 9/10 Location
  • 1,264 reviews 8/10 Room
  • 1,198 reviews 8.8/10 Service
  • 10 reviews 5.8/10 WiFi
  • 650 reviews 8/10 Comfort
  • 604 reviews 8.7/10 Breakfast
  • 425 reviews 8.3/10 Amenities
  • 412 reviews 7.5/10 Cleanliness

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