Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,280 reviews

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Mercure Oxford Hawkwell House Hotel - Image 1
Mercure Oxford Hawkwell House Hotel - Image 2
Mercure Oxford Hawkwell House Hotel - Image 3
Mercure Oxford Hawkwell House Hotel - Image 4
Church Way, Iffley Village, OX4 4DZ OXFORD, United Kingdom

Description

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double Room

Photo out of - Classic Double Room

Enjoy the unique local decor inspired by Oxford style vintage clothing. Stylish rooms with free premium WiFi, mini fridge, hairdryer, tea and coffee tray, guest safe and rainfall shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, ensuite bathroom with shower or bath, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, working desk, ensuite wetroom with shower, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 77 rooms
  • 3 rooms for people with reduced mobility
  • One connecting room
  • 77 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Pets

Pets allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

3 Meeting rooms

Business Center

  • Business center with support staff
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

TERRACE BAR

Photo out of - TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Bar Type
Bar-Rendez-Vous
Capacity
22
Accessibility
Accessible service
Telephone +44 1865 749988

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Set across three beautiful buildings, including two 19th-century manor houses, Hawkwell House is surrounded by three acres of private gardens, creating an idyllic setting for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,280 reviews

Customer review rating 5.0/5

Jean P. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Pat C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Gerard S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Richard J. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Steven D. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Pat C. Couples - Confirmed reviews ALL

We had a relaxing break with comfortable beds, pleasant surroundings and friendly staff. Very convenient for taking the bus into Oxford and delicious meals, especially the breakfast.

Customer review rating 5.0/5

Gerard S. Families - Confirmed reviews ALL

At Hawkwell House they are Dog-friendly and thoughtful for Gluten-Free options. Warm throughout. Nice to see sustainability initiatives at the Breakfast Bar. A bottle of water in the room would have been a nice touch... and enough tea-bags for afternoon and morning. They made an effort for Halloween, without being overbearing. Dinner was very, very good.

Customer review rating 4.0/5

Richard J. Couples - Confirmed reviews ALL

Very nice hotel. This was a return visit. Bar service could be improved. Complimentary drinks were not handled with grace. A glass of wine was withdrawn and replaced with smaller glass when the bar staff realised a voucher was being used.

Customer review rating 5.0/5

Steven D. Couples - Confirmed reviews ALL

Lovely staff, good setting and immaculate rooms

Customer review rating 1.0/5

Maureen A. Couples - Confirmed reviews ALL

All our needs were met

Customer review rating 4.5/5

Chris C. Couples - Confirmed reviews ALL

Great service and good customer service

Customer review rating 1.5/5

Adeola S. Solo - Confirmed reviews ALL

Disappointing service on basic amenities I was surprised that our room had no complimentary water, something I'd consider standard at any hotel. On top of that, the room was missing basics like slippers and a robe. Around 11pm I had to go down to reception several times to ask for these items, and each request was refused. I wasn't even offered the option to purchase them. Having to make repeated trips late at night for things most hotels provide as standard took away from what should have been a relaxing stay. I hope management reviews its amenity policy and how staff handle guest requests, because a simple solution or alternative would have made a big difference.

Customer review rating 4.5/5

Mary N. Families - Confirmed reviews ALL

We stayed 4 nights and enjoyed it very much. The rooms were very comfortable, and the staff was kind. Naveed and Jerome took great care of us and remembered our orders each day. We will definitely stay again. I would love it if you could add more space to store clothes; drawers would be nice. It was difficult to be living out of a suitcase for that long.

Customer review rating 1.5/5

Hendry I. Business - Confirmed reviews ALL

My stay started to go wrong at check in. Reception team couldn't find details of my prepaid booking and tried to charge me again. My booking included a food and drink allowance. Details not passed onto bar or resturant staff so again asked for payment in resturant and bar refused to accept this and demand payment. Breafast didnt start till 7am i had to leave hotel by 6:30 for work but they would refund the £16 per day they charged for this. Left sat in resturant for 20mins with a menu but no orders taken. Nice hotel but staff just couldnt care less.

Customer review rating 5.0/5

Sally L. Families - Confirmed reviews ALL

room, staff and breakfast were again excellent

Customer review rating 4.5/5

Terry P. Friends - Confirmed reviews ALL

2 night stay with friends to explore Oxford

Customer review rating 3.5/5

Juan R. Solo - Confirmed reviews ALL

Overall experience was good but not excellent, I have platinum status in the hotel and I was not offered none of the benefits, not drinks in the room, no early check in, no late check out, no upgrade. Only got offered after I asked for it, whereas in any other Accor hotel I don’t need to ask. Staff are friendly and helpful

Customer review rating 4.0/5

Susan D. Friends - Confirmed reviews ALL

Hotel rooms lovely. Disappointing meal on first night. Beef too tough to eat, food just warm. Breakfast nice.

Customer review rating 4.5/5

Yasmin R. Friends - Confirmed reviews ALL

The hotel was easy to find, and just a short bus or taxi away from the centre of Oxford.

Customer review rating 4.5/5

Neil F. Friends - Confirmed reviews ALL

Had a fantastic weekend with friends, room was very clean and comfortable along with the hotel. The staff were all very friendly and welcoming, we could grab a cab each day into Oxford which was only 2 miles away and enabled us to enjoy the sights. Breakfast was buffet style or you can order from a menu, which was ideal for a group as people could do as they wanted and it was very nice. We enjoyed several drinks each day in the lounge at competitive prices. This was our second visit here and would happily recommend it to others.

Customer review rating 2.0/5

Keith L. Couples - Confirmed reviews ALL

We had a bit of a mixed experience for our one night stay. we were warmly welcomed by the front desk team and allocated a room on the ground floor, a welcome card and a box of fudge were in the room waiting for us which was a really nice touch, unfortunately this room has no windows, only a skylight, but worse was the strong damp and musty smell, we did try to make it work, but eventually decided to ask for a change of room as the smell was just to much, the team on the front desk were very understanding and changed our room immediately with no issues, we appreciated this and the next room on the second floor was excellent. Worth mentioning that every team member we interacted with was very friendly and welcoming, definitely 10 out of 10 for customer service. Dinner and breakfast were included with our stay, but again this was disappointing, the quality of both our meals at dinner were extremely poor, it's difficult to understand why a chef of any description would be happy to send such poor plates. Breakfast was okay with a good choice of items, the hot choices were very dry though, could be fresher. Overall a nice hotel with great staff, just let down by some issues.

Customer review rating 5.0/5

Yasin G. Couples - Confirmed reviews ALL

staff was very helpful thank you

Customer review rating 5.0/5

Mark E. Couples - Confirmed reviews ALL

Very comfortable room. Friendly staff

Customer review rating 3.0/5

Shirley S. Couples - Confirmed reviews ALL

We have stayed previously with our small dog and have had an excellent experience. This time though, we booked a double room (dog friendly) and we're allocated an accessable room. We did not ask for this and feel very strongly that we should have been informed beforehand! This is making us feel reluctant to book again. On a positive, being Coeliac I was impressed with the food options and especially the labelling of items at breakfast.

Other web-users rate our hotel

  • 869 reviews 9.2/10 Location
  • 1,349 reviews 7.7/10 Room
  • 1,693 reviews 9.3/10 Service
  • 15 reviews 3.6/10 WiFi
  • 812 reviews 8.8/10 Breakfast
  • 461 reviews 6.7/10 Cleanliness
  • 445 reviews 7.9/10 Amenities
  • 419 reviews 9.3/10 Vibe

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