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Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating 4.6/5 215 reviews

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Mercure Oxford Hawkwell House Hotel
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+ 16 Services

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way
Iffley Village
OX4 4DZ oxford
united kingdom

Tel: +441865749988

Check-in from 15h00

Check out up to 12h00

  • By plane

    HEATHROW AIRPORT At 80.47km / 50 miles

  • By plane

    LHR At 80.47km / 50 miles

  • By car

    M40 J8 J9 At 0.16km / 0.1 miles

  • By train

    OXF At 4.83km / 3 miles

Hotel services

TERRACE BAR Non contractual photo

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
  • No Meeting room
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 77 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • One connecting room
    • 77 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Lounge
    • Waiting area or lounge
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Pets welcome
    • Pet allowed Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
Access to property
  • Complimentary parking
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Oxford Hawkwell House Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

215 reviews

TripAdvisor Rating 4.0/5

1,408 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Mercure Oxford Hawkwell House

TripAdvisor rating 5.0/5

Rodlampen 20/10/2021 TripAdvisor review

Great hotel close to Oxford town centre with a bus stop just a short walk away or take a walk along the Thames tow path. Breakfast was excellent and rooms clean and comfortable. We had an evening meal which was also very good and reasonably priced.

Fantastic great service

Customer review rating 5.0/5

Carmine Couples - 17/10/2021 Confirmed reviews ALL

Fantastic service throughout

Beautiful hotel.

Customer review rating 4.5/5

Dave R. Couples - 16/10/2021 Confirmed reviews ALL

Lovely bedroom, great breakfast and very smart hotel.

Excellent decor

Customer review rating 4.0/5

Rc -. L. Couples - 16/10/2021 Confirmed reviews ALL

My wife and I really enjoyed this unique hotel, a great getaway from the more commercial same old type everywhere you go! There was an excellent cosy atmosphere dressed in lovely Oxford themed decor, presented in an extremely tasteful and immaculate manner throughout the hotel and our room was very comfortable too. Reception staff and the lady from the restaurant were exceptionally friendly and helpful. Unfortunately we could not have a hot breakfast as the chefs had called in sick. The hotel was making alternative arrangements, but we just could not hang around for a hot breakfast as we would have liked, which did mar an otherwise exemplary hotel stay. Have to give a shout to Claudia who was so pleasant and absolutely and fantastic in arranging our booking for us on our wedding anniversary, nothing was too much for her - thank you! It definitely would have got a 10 marking if there had not been a breakfast issue - sorry! We would definitely recommend this hotel to others looking for a nice relaxing an different hotel experience!

Nice Location

Customer review rating 3.5/5

Alan Business - 14/10/2021 Confirmed reviews ALL

When i arrived there was no towels and then the next day the room was not serviced. Not very good service in my opinion. The location was great so such a shame about room service.

Customer review rating 4.0/5

Federico Business - 12/10/2021 Confirmed reviews ALL

Great new look, overall was a great stay. Would be amazing if the benedict eggs could be back on the breakfast menu :)

Lovely hotel in beautiful Iffley Village

TripAdvisor rating 5.0/5

lesleycutter 12/10/2021 TripAdvisor review

Two night break stay with my husband. We choose the hotel as it is in the lovely village of Iffley and is very easy to access the town centre either by walking via Iffley lock, or by bus which takes around ten minutes up to the high street. We have been to Oxford many times but have never stayed here before. The staff were very welcoming on arrival and informative. Our room was lovely and was on a floor on its own above other rooms. It was spacious and quiet with a comfortable bed and large bathroom. The breakfast was very good and there was a lady on our first morning who was so helpful and informative I would like to mention her. Unfortunately I do not know her name, but she had such a lovely friendly nature about her. All in all I cannot fault the hotel in any way. There is a nice heated outdoor area next to the bar which would be lovely on a summers evening to sit and have a drink at. Great stay all round!

Lovely location just what we wanted

Customer review rating 5.0/5

A. Families - 10/10/2021 Confirmed reviews ALL

Lovely hotel , clean, modern great location bery frienfly and helpful staff.

Comfortable stay

Customer review rating 3.5/5

Mrs R. Couples - 10/10/2021 Confirmed reviews ALL

More good points than bad. Room was smaller than expected and I hadn’t realised there was no bath. Paid more for a better room though not entirely sure what we got that was extra, apart from a coffee machine and robes both of which we hadn’t used. Loved the overall atmosphere, staff were all very polite and helpful. Evening meal experience not the best. Pre paid £16pp for 2 course evening meal. The choice wasn’t great so asked if we could get something off the set meal menu and we could pay the difference. We were charged for the whole main meal that wasn’t part of the set menu, rather than the difference - between what we’d already paid and the cost of the meal, so overcharged around £10. Also, felt the choice and quality of the evening meal generally quite poor. Breakfast was excellent. The range of food available was very good and all cooked well.

Lovely stay

Customer review rating 4.5/5

Diane D. Couples - 09/10/2021 Confirmed reviews ALL

Accommodation very nice, all staff welcoming and friendly.

Stylish, Very good facilities.

Customer review rating 4.5/5

Gordon Couples - 08/10/2021 Confirmed reviews ALL

Stayed for 2 nights on a leisure trip. Very comfortable room. Recently refurbished the hotel is stylish with very good facilities. Loads of parking. Easy level walk along the Thames path into central Oxford is about 50 minutes. Would definitely stay again.

Great staff

Customer review rating 5.0/5

Kelvin Couples - 07/10/2021 Confirmed reviews ALL

Very welcoming staff, recently refurbished hotel throughout so everything working well. Wi fi not too good and no drawers or shelves for your clothes. Would like to stay here again

Lovely hotel well located in pretty surroundings

Customer review rating 5.0/5

Lesley Couples - 06/10/2021 Confirmed reviews ALL

Lovely two night stay. Superb room. Lovely quiet nights sleep. Love the location. Easy to walk into Oxford via Offley Lock or bus stop directly to high street

Well located, decent price, superb accommodation and facilities with free parking

Customer review rating 5.0/5

Mroom Business - 06/10/2021 Confirmed reviews ALL

Very comfortable stay, thank you.

Good service high quality accommodation, parking good

Customer review rating 4.5/5

Anonymous Couples - 05/10/2021 Confirmed reviews ALL

one night stay good food, comfortable bed and on sight parking

Ideal location for my purpose

Customer review rating 4.5/5

Anonymous Families - 05/10/2021 Confirmed reviews ALL

Helpful and friendly staff, pleasant room.

Nice place

Customer review rating 4.0/5

Mrs N. G. Friends - 05/10/2021 Confirmed reviews ALL

Lovely stay, staff were very helpful.

Great room in a peaceful location

Customer review rating 3.5/5

Michael U. Couples - 04/10/2021 Confirmed reviews ALL

The room was well designed overall, modern and spacious with friendly and efficient service. The towels were thick and fluffy, as were the guest robes and the curtains ensured a dark room once the sun was up. The hotel was in a quiet location a 10 minute bus ride or twenty minute walk in the sun from Oxford centre which avoided tough parking. The main downside was the temperature . The room was very cold. We couldn't get the thermostat to raise the temperature ( partly as there were no clear instructions) so asked a member of desk staff who said he'd sort it while we were out, as well as deliver some coffee pods. But we returned late to a cold room although the settings had clearly been changed. We survived of course- it was a little like camping in a glamorous tent . I'm sure it was an anomaly but it would certainly put me off a Christmas stay. There were a couple of small details to note :the switch for one reading spot didn't flick at all - it was fixed rigid- so the light couldn't be used, the coffee machine used pod tray was overfull so machine wouldn't work until I emptied it ; and the open / doorless wardrobe seemed strange from an aesthetic perspective. On balance, I'd certainly consider using the hotel again if confident the temperature could be addressed or was just a one off.

Good Location, great staff !

Customer review rating 4.5/5

Travel L. Couples - 04/10/2021 Confirmed reviews ALL

Good location , obnly 30 minutes walk to Oxford city centre along the river path . Lots of free parking available . Beautiful decor , just been refurbished although not all bathrooms are the lovely blue & white tiled ones that are depicted on the photos. Outside terrace area nice for an eveing drink as heated . Food ok , quite average tbh , basic pub grub and looked as if frozen food rather than freshly prepared, defintely could be improvement in food offerings as the setting is so lovely. All staff so lovely though , reception staff, housekeeping staff , bar staff & manager all really welcoming and friendly. Excellent hotel and good base for exploring Oxford and surrounding area.

Brilliant Experience!

TripAdvisor rating 5.0/5

lmcphee1 29/09/2021 TripAdvisor review

Hotel staff very attentive and friendly, the beds in our room were so comfortable. The location is great to the City Centre and the hotel is so clean and well kept! Full recommend visiting this hotel!

Dear Imcphee, Thank you very much for your kind review, really appreciated and always a pleasure to receive positive feedback, a huge morale boost to the team. This also will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I was pleased to note that you had enjoyed the newly renovated bedrooms and surrounding, all based on the history of Oxford fashion and the university. Thank you again for sharing your experience, and we hope we will have the pleasure of welcoming you back in the not too distant future. Kind regards Peter Peter Watt General Manager.

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