Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,249 reviews

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Mercure Oxford Hawkwell House Hotel - Image 1
Mercure Oxford Hawkwell House Hotel - Image 2
Mercure Oxford Hawkwell House Hotel - Image 3
Mercure Oxford Hawkwell House Hotel - Image 4
Church Way, Iffley Village, OX4 4DZ OXFORD, United Kingdom

Description

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double Room

Photo out of - Classic Double Room

Enjoy the unique local decor inspired by Oxford style vintage clothing. Stylish rooms with free premium WiFi, mini fridge, hairdryer, tea and coffee tray, guest safe and rainfall shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, ensuite bathroom with shower or bath, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Treat yourself to an authentic experience in a room inspired by Oxford style vintage clothing, with premium WiFi, mini fridge with complimentary soft drinks, hairdryer, Nespresso coffee machine, robe and slippers, guest safe and rainfall shower.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Stay in a Classic Room with unique decor and natural daylight, 2 twin beds, working desk, ensuite wetroom with shower, toiletries, TV with Freeview channels, tea and coffee facilities, complimentary water and WiFi, hairdryer, iron and ironing board.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks

Comfort Features

  • Hair dryer
  • Opening windows

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 77 rooms
  • 3 rooms for people with reduced mobility
  • One connecting room
  • 77 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Pets

Pets allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

3 Meeting rooms

Business Center

  • Business center with support staff
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

TERRACE BAR

Photo out of - TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Bar Type
Bar-Rendez-Vous
Capacity
22
Accessibility
Accessible service
Telephone +44 1865 749988

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail Shackletons Revenge.

Set across three beautiful buildings, including two 19th-century manor houses, Hawkwell House is surrounded by three acres of private gardens, creating an idyllic setting for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,249 reviews

Customer review rating 5.0/5

Aaron M. Families - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We are delighted you enjoyed our excellent food and the professionalism of our team. Your kind words are greatly appreciated, and we look forward to welcoming you back soon! Kind regards, Thiru

Customer review rating 4.5/5

David L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback. We are delighted that you chose to celebrate your wife’s 60th birthday with us and that your stay lived up to your expectations. It is lovely to hear that you enjoyed the warm welcome, comfortable room, food and drinks, and especially the service provided by our team. We hope you both created some wonderful memories and look forward to welcoming you back again soon. Kind regards, Thiru

Customer review rating 4.0/5

Neil B. Families - Confirmed reviews ALL

Dear Neil, Thank you for your continued loyalty and for choosing to stay with us again. We are delighted that you continue to visit us when coming to see your son. Your support over the years is greatly appreciated, and we look forward to welcoming you back on your next visit. Kind regards, Thiru

Customer review rating 4.0/5

Don P. Friends - Confirmed reviews ALL

Dear Don, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room clean and tidy, enjoyed the comfortable bed and found our team courteous and helpful throughout your stay. However, we are sorry for the issues with your pre ordered dinner and the delays in bar service. We understand how important it is for group dining to run smoothly, and we appreciate your patience while our team resolved the issues. Your comments will be shared with the relevant teams to help us improve our service. Thank you again for your feedback. We hope to have the opportunity to welcome you back for an even better experience. Kind regards, Thiru

Customer review rating 4.5/5

Susan M. Friends - Confirmed reviews ALL

Dear Susan, Thank you for your feedback. We are pleased to hear that you enjoyed your overall experience. However, we are sorry that one of the evening meal orders was incorrect and that the vegetables were not cooked to your group's preference. Your comments will be shared with our kitchen team for review. We hope to welcome you back again soon. Kind regards, Thiru

Dear Guest, Thank you for your lovely feedback. We are delighted you enjoyed our excellent food and the professionalism of our team. Your kind words are greatly appreciated, and we look forward to welcoming you back soon! Kind regards, Thiru

Customer review rating 4.5/5

David L. Couples - Confirmed reviews ALL

Celebrating my wife’s 60th birthday, this hotel lived up to all our expectations from the arrival through to being shown to our room to the food quality with breakfast and evening meal. the quality of the drinks, but more importantly, it was the staff who made the stay

Dear Guest, Thank you for your wonderful feedback. We are delighted that you chose to celebrate your wife’s 60th birthday with us and that your stay lived up to your expectations. It is lovely to hear that you enjoyed the warm welcome, comfortable room, food and drinks, and especially the service provided by our team. We hope you both created some wonderful memories and look forward to welcoming you back again soon. Kind regards, Thiru

Customer review rating 4.0/5

Neil B. Families - Confirmed reviews ALL

We stayed for one night to visit our son. We have stayed in the hotel many times in the last few years. Standard room.

Dear Neil, Thank you for your continued loyalty and for choosing to stay with us again. We are delighted that you continue to visit us when coming to see your son. Your support over the years is greatly appreciated, and we look forward to welcoming you back on your next visit. Kind regards, Thiru

Customer review rating 4.0/5

Don P. Friends - Confirmed reviews ALL

The staff were very helpful generally. Our room was clean and tidy and the bed was very comfortable. We expected courtesy bottled water and there was none, but the tap water was fine. The mini fridge was most helpful. We were part of a group of 10 and there were a few problems with our pre-ordered dinner. One of our group was missed out completely for the ordered main course, but fortunately the staff were able to rectify this with only a short delay. There were a few other minor issues but the staff were again helpful in resolving most issues. The bar staff were quite slow in delivering drinks that we ordered, but were attentive in dealing with any problems, whether their mistake or ours. In general we found all of the staff courteous and most helpful.

Dear Don, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room clean and tidy, enjoyed the comfortable bed and found our team courteous and helpful throughout your stay. However, we are sorry for the issues with your pre ordered dinner and the delays in bar service. We understand how important it is for group dining to run smoothly, and we appreciate your patience while our team resolved the issues. Your comments will be shared with the relevant teams to help us improve our service. Thank you again for your feedback. We hope to have the opportunity to welcome you back for an even better experience. Kind regards, Thiru

Customer review rating 4.5/5

Susan M. Friends - Confirmed reviews ALL

All good but one order wrong with evening meal and veg. too al dente for all our tastes

Dear Susan, Thank you for your feedback. We are pleased to hear that you enjoyed your overall experience. However, we are sorry that one of the evening meal orders was incorrect and that the vegetables were not cooked to your group's preference. Your comments will be shared with our kitchen team for review. We hope to welcome you back again soon. Kind regards, Thiru

Customer review rating 5.0/5

Suzanne M. Solo - Confirmed reviews ALL

Arrived late as a single woman. Only room available was in the annexe (which I have stayed in before as a couple and is lovely). Was upgraded so could be in the main house. I was well looked after

Dear Suzanne, Thank you for your lovely feedback. We are pleased to hear that our team made you feel welcome and well looked after, especially after your late arrival. It is wonderful to know that you appreciated the room upgrade and enjoyed your stay in the main house. We look forward to welcoming you back again soon. Kind regards, Thiru

Customer review rating 4.5/5

Corina F. Families - Confirmed reviews ALL

Great place to stay! Very comfortable and spacious. My partner and I stayed with our dog and it was great. Staff is very nice and food is good. Not ideal if you don’t have a car as it’s a bit far from Oxford centre, but is definitely great for “going away and relaxation” purposes. The only thing I didn’t like is that flushing the toilette was very annoying. Going to the room’s toilette right after another person couldn’t happen as the toilette would not flush. Very annoying

Dear Corina, Thank you for your lovely feedback. We are delighted to hear that you and your partner enjoyed a comfortable and relaxing stay with your dog, and that you appreciated our spacious rooms, friendly team and food. However, we are sorry about the issue with the toilet flushing and understand how inconvenient this must have been. We appreciate you bringing this to our attention so it can be investigated by our maintenance team. Thank you again for your feedback. We hope to have the pleasure of welcoming you back for an even better stay. Kind regards, Thiru

Customer review rating 4.5/5

Fiona T. Couples - Confirmed reviews ALL

Very friendly staff and good food

Dear Fiona, Thank you for your lovely feedback. We are delighted to hear that you enjoyed the food and found our team friendly and welcoming. We hope to have the pleasure of welcoming you back again soon. Kind regards, Thiru

Customer review rating 5.0/5

Fiona F. Families - Confirmed reviews ALL

We had a lovely stay at the Mercure Oxford. All the staff were so polite and welcoming, room was very clean and the food, delicious, thank you.

Dear Fiona, Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay at Mercure Oxford and appreciated the warm welcome from our team, the cleanliness of your room and the quality of our food. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Thiru

Customer review rating 3.0/5

James G. Couples - Confirmed reviews ALL

room looked clean; but floor very dirty (feet picked up a lot of hair). Bathroom also had a lot of hairs in. Room was right next to vents / system so very noisy in the morning. Overall, good sized room, friendly staff and had what we needed. Just felt the room could have done with a deep clean.

Dear James, Thank you for sharing your feedback. We are pleased to hear that you appreciated the spacious room, friendly team and facilities provided. However, we sincerely apologise for the cleanliness issues you experienced in the room and bathroom, as well as the noise from the nearby ventilation system. This is not the standard we aim to provide, and your comments will be shared with our housekeeping and maintenance teams for review. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience on a future visit. Kind regards, Thiru

Customer review rating 4.0/5

Lisa J. Couples - Confirmed reviews ALL

As above. I felt that there should have been fresh water in the room and also that the smart tv should have allowed guests to log into their own tv accounts eg Netflix

Dear Lisa, Thank you for sharing your feedback. We appreciate your comments regarding the availability of bottled water in the room and the option to access personal streaming accounts on our smart TVs. Your suggestions are valuable, and we will share them with the relevant team for consideration. We hope to have the pleasure of welcoming you back again soon. Kind regards, Thiru

Customer review rating 4.5/5

Linde L. Families - Confirmed reviews ALL

My room was perfect. Everything that I needed was already there. Setting, lovely, spacious grounds. Nice Staff. As a single female traveller I felt secure, comfortable, and relaxed. Not to be underestimated !

Dear Linde, Thank you for your wonderful feedback. We are delighted to hear that your room had everything you needed and that you enjoyed our beautiful grounds and welcoming team. We are especially pleased that you felt safe, comfortable and relaxed during your stay as a solo traveller. Your sense of security and well-being is very important to us. We hope to welcome you back again soon. Kind regards, Thiru

Customer review rating 3.0/5

Richard H. Couples - Confirmed reviews ALL

Was surprised that we paid a lot for 1 night and then our tele didn’t tune in so we spoke too reception who told us Oxford can be like this- we didn’t get offer of another room or even a free drink so paid nearly £150 for a night with no tele so we were quite bored really won’t be doing that again for this reason (for the record room next too us tele was fine as it was in the bar)

Dear Richard, Thank you for sharing your feedback. We are sorry that you experienced issues with the television during your stay and that the response from our team did not meet your expectations. We understand your disappointment, especially given the price paid for your room, and apologise for the inconvenience caused. Your comments will be shared with our reception and maintenance teams to ensure that such concerns are handled more effectively in the future. We regret that this affected your overall experience and hope you may reconsider staying with us again. Kind regards, Thiru

Customer review rating 5.0/5

Andy K. Couples - Confirmed reviews ALL

Great breakfast good staff comfy bed

Dear Andy, Thank you for your lovely feedback. We are delighted to hear that you enjoyed our breakfast, found our team welcoming and had a comfortable night's sleep. We hope to welcome you back again soon. Kind regards, Thiru

Customer review rating 4.5/5

Anthony A. Families - Confirmed reviews ALL

Very enjoyable and comfortable stay. One small issue - the temperature of the hot water in both the shower and handbasin was best described as tepid. The issue was reported to reception. Otherwise facilities very good.

Dear Anthony, Thank you for your lovely feedback. We are pleased to hear that you had an enjoyable and comfortable stay and were happy with our facilities. However, we are sorry that the hot water temperature in both the shower and handbasin did not meet your expectations. We appreciate you reporting this to our reception team, and your comments will be shared with our maintenance team for investigation. We hope to welcome you back again soon for an even better experience. Kind regards, Thiru

Customer review rating 4.5/5

Ian S. Couples - Confirmed reviews ALL

A really comfortable and peaceful place in the heart of Oxford, we felt very at home here. Excellent breakfast and a very friendly welcome.

Dear Ian, Thank you for your wonderful feedback. We are delighted to hear that you found our hotel comfortable and peaceful and felt at home during your stay. It is lovely to know that you enjoyed our breakfast and received a warm welcome from our team. We look forward to welcoming you back again soon. Kind regards, Thiru

Customer review rating 4.5/5

Ray M. Families - Confirmed reviews ALL

We enjoyed our stay, I would put it on top of the list next time I stay in Oxford

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiru

Customer review rating 4.0/5

Matias C. G. Business - Confirmed reviews ALL

Very friendly staff, and nice house. Nice design in the room, clean Downside: No socket for the hair dryer in the bathroom, room Window could only partially be opened.

Dear Matias, Thank you for your lovely feedback. We are pleased to hear that you enjoyed the design and cleanliness of your room, as well as our welcoming team and beautiful building. We appreciate your comments regarding the hairdryer socket and the window opening restrictions, and we will share them with the relevant team for review. We hope to welcome you back again soon. Kind regards, Thiru

Customer review rating 3.5/5

Jake A. Solo - Confirmed reviews ALL

The hotel was clean, check-in was straightforward and the room was modern and well equipped. A few minor points regarding the room include average cleanliness of the bathroom, noisy A/C unit, robes were too small with no larger options available and the telephone did not work.

Dear Jake, Thank you for your feedback. We are pleased to hear that you found check-in straightforward and appreciated the modern, well-equipped room. However, we are sorry that the bathroom cleanliness, noisy air conditioning, robe sizes and non-functioning telephone affected your experience. Your comments will be shared with our housekeeping and maintenance teams for review. We appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back for a more comfortable stay. Kind regards, Thiru

Customer review rating 4.5/5

Ian P. Couples - Confirmed reviews ALL

From the initial meeting to leaving very pleasing comfortable break

Dear Ian, Thank you for your lovely feedback. We are delighted to hear that you enjoyed a comfortable and pleasant break with us, from arrival to departure. We hope to have the pleasure of welcoming you back again soon. Kind regards, Thiru

Other web-users rate our hotel

  • 863 reviews 9.2/10 Location
  • 1,335 reviews 7.7/10 Room
  • 1,678 reviews 9.3/10 Service
  • 16 reviews 4.4/10 WiFi
  • 804 reviews 8.7/10 Breakfast
  • 718 reviews 7.5/10 Comfort
  • 461 reviews 6.6/10 Cleanliness
  • 439 reviews 8/10 Amenities

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