Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 939 reviews

Mercure Oxford Hawkwell House Hotel - Image 1
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Description

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

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Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  939 reviews

Customer review rating 4.5/5

Mark R. Families - Confirmed reviews ALL

Great decor, friendly, helpful staff, comfortable room, good breakfast. Bus route nearby with no more than 15 min wait to city centre.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiru

Customer review rating 5.0/5

Ailsa M. Families - Confirmed reviews ALL

Very happy time staying here

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiru

Customer review rating 5.0/5

Rex B. Couples - Confirmed reviews ALL

Lovely stay due to excellent caring staff, wonderful comfortable extremely clean rooms and great restaurant. Have stayed before and return again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiru

Customer review rating 5.0/5

Lynette C. Couples - Confirmed reviews ALL

A fantastic hotel with pleasant staff. The room was very comfortable and clean. Breakfast options were amazing with pastries, cereals, meats, cheese and fruits ,full english and other items were freshly prepared by the chef.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thiru

Customer review rating 3.5/5

Philippa P. Families - Confirmed reviews ALL

We were 'just about' satisfied with our stay. When we arrived on Saturday to check in after a 4 hour drive there were no staff to be seen, either at reception or the adjacent bar area. As there was no bell to alert anyone we had to ring the hotel - the phone on the desk in front of us rang for an age and eventually a young man arrived to assist (with no apology for us having to wait at least 10 minutes). In addition, the room we were allocated wasn't in the actual hotel, but in a separate building further up the drive (Elm House). Consequently there was no feeling of ambiance in our surroundings and we had to walk outdoors to and from the main hotel. The room was comfortable enough although the bathroom tiny. Although it was only a short walk, it wouldn't have been ideal had it been raining - and certainly not appropriate for a £200/night stay! On the plus side, the breakfast was a highlight - we were warmly welcomed in the restaurant by Wendy who was delightful, and the choice of delicious food was amazing.

Dear Philippa, Thank you for your feedback. We are sorry that your arrival experience and the allocation to Elm House did not meet expectations, and that you felt there was a delay in assistance at check-in. Your comments will be reviewed with the team to ensure a smoother welcome.We are pleased you enjoyed the comfort of the room and especially the breakfast, and will share your kind words with Wendy. We hope to have the opportunity to provide a better experience in the future. kind regards, Thiru

Other web-users rate our hotel

  • 859 reviews 9.1/10 Location
  • 1,243 reviews 8/10 Room
  • 1,460 reviews 9.4/10 Service
  • 13 reviews 7.7/10 WiFi
  • 707 reviews 8.8/10 Breakfast
  • 673 reviews 7.7/10 Comfort
  • 413 reviews 8.2/10 Amenities
  • 408 reviews 7.6/10 Cleanliness

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