Mercure Dartford Brands Hatch Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.6/5 641 reviews

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
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Mercure Dartford Brands Hatch Hotel & Spa - Image 3
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Brands Hatch, DA3 8PE DARTFORD, United Kingdom

Description

Hotel extras

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Our accommodation(s)

Hotel location

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

Telephone
Fax +44 1474 853220

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  641 reviews

TripAdvisor Rating  3.5/5  766 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very nice

Great service and food!

TripAdvisor rating 4.0/5

Travelmaster84638 TripAdvisor review

The service from start to finish at the restaurant was simply amazing. A young waiter, Alex, was very kind, chatty, and helpful during my meal. The food here was good and was brought out quickly. I also found the decor of the restaurant was very clean and tidy which made my time here more enjoyable. I had a very pleasant experience and will most definitely be returning here!

Well located, poor stay

Customer review rating 1.0/5

Andrew T. Business - Confirmed reviews ALL

Extremely poor service in the dining room and bar.

Good location for racing but dreadfull food and service.

Customer review rating 2.5/5

T. Couples - Confirmed reviews ALL

The hotel was OK to stay in but eating in the restaurant on Friday evening was dreadful. The food when it eventually came was just about edible but the service was appalling. There was one girl waitressing, it was not her fault, it was the food never came out of the kitchen.

Do not stay at Mercure Dartford, Kent England

TripAdvisor rating 2.0/5

Rebecca C TripAdvisor review

Our student and parent group stayed in this hotel with EF Tours. This hotel is too far away to stay to try to visit London. With traffic and no good highway infrastructure it takes 2 or more hours to get into London. Either the driveway did not accommodate the bus, or it was the bus driver's lack of experience, but it would take us 10 minutes to get in and out of the driveway. The first night there was no hot water in the hotel. We took cold showers. There was no elevator, no air conditioning in the rooms. View was terrible. Carpet had a large stain at the entry to the room. Dirty dishes were still sitting outside our room when we got there late at night to check in. Still there the next morning when I asked for them to be removed. There was a breakfast buffet in the morning.

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Other web-users rate our hotel

  • 295 reviews 8.5/10 Location
  • 1,043 reviews 5.4/10 Room
  • 916 reviews 6.6/10 Service
  • 15 reviews 6.1/10 WiFi
  • 511 reviews 4/10 Cleanliness
  • 493 reviews 4.2/10 Food
  • 464 reviews 5.1/10 Comfort
  • 325 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.