Customer review rating 3.9/5 3,038 reviews
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15 fully-equipped meeting rooms for up to 270+ guests
Motorsport-themed bar dedicated to Brands Hatch
Popular wedding and events venue
Leisure facilities including indoor swimming pool and gym
In-house bar & restaurant serving authentic local dishes
Check-in from 14h00
Check out up to 12h00
DA3 8PE dartford
Contact email :
Check-in from 14h00
Check out up to 12h00
Classic rooms include one double bed, TV, free unlimited WiFi, en suite bathroom with toiletries, a hairdryer, tea and coffee making facilties. Superior rooms include two single beds, TV, free unlimited WiFi, en suite bathroom with toiletries, hairdryer, tea and coffee making facilties.
Number of meeting rooms: 18
Maximum size: 207 m²
Maximum capacity: 350 people
Maximum banquet capacity: 270 people
100% genuine reviews from our guestsFind out more
Great location, unfriendly staff
michaelO4570QP Business - 19/03/2021 TripAdvisor review
We are on the road every week, I have stayed at Brands Hatch hotel many times, we go there as it is handy to the race track, I must say that the last three times we have been there that the staff on reception are terrible, completely unfriendly, unhelpfull and are in general have an attitude that makes you want to turn around and go somewhere else. I thought at first it was just me but each time since I get the same terrible reception from the place, I wish someone would do something about it. The room looks like it had recently been renovated but poorly done, the tiles where falling off the bath panel, the paint was flaking off the ceiling, one miserable soap, two miserable tea bags and no coffee, place looks like that are on an economy drive.
1st COVID stay
Enever 25/02/2021 TripAdvisor review
This is our first hotel stay since the COVID outbreak started. Unfortunately we had a funeral to attend the next day and we weren't sure what to expect. As it turned out we were looked after superbly, starting with a courtesy call in the week preceding our visit which helped set the scene and manage our expectations. On arrival everything was incredibly well organised and we felt totally safe. The staff looked after us incredibly well. Nothing was too much trouble even allowing us to check out late knowing that we had to kill time before the funeral. Our sincere thanks go to everyone involved with our stay. You made a difficult time much easier to bear.
B5221EThelenr 23/10/2020 TripAdvisor review
We have stayed at the Mercure twice in the last few weeks. The first time we were allocated a room on the ground floor. We asked to be moved and we then had room 283 which was overlooking the courtyard. On our second visit we asked for the same room and were granted our request. The staff were extremely helpful, the spa was lovely and felt safe. The lighting at night was inadequate hence the low score.
Great Hotel for Brands Hatch Circuit
dadshead 27/09/2020 TripAdvisor review
Stayed at the hotel for a race meeting at Brands Hatch and thought was a very good stay. Yes ok was a little bit disappointed with the breakfast offer, thought the hotel could have offered more but was adequate, the restaurant and room service was up to the usual high standard. The hotel itself and the room was very clean and with the hand sanitiser throughout the building I felt totally safe whilst I stayed there. I received a very warm welcome as I always do here and will have no hesitation in staying again soon.
charlenegill87 17/08/2020 TripAdvisor review
This was my second stay at the brands hatch hotel and spa and unfortunately this time around it was an unpleasant stay. I changed rooms twice as the rooms wasnt fit to stay in. Although I booked a double I ended up in a twin. Rooms were cold, felt and smelt damp. Bed was very uncomfortable No sleep due to noise No drinks menu and room service only Lamps didn't work Maybe this was due to the current covid situation and the safety measures but my stay was disappointing
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