Mercure Dartford Brands Hatch Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.6/5 599 reviews

Mercure Dartford Brands Hatch Hotel & Spa - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Our accommodation(s)

Hotel location

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  599 reviews

TripAdvisor Rating  3.5/5  739 reviews

Would return , attention to detail,

TripAdvisor rating 5.0/5

Jenny D TripAdvisor review

Amazing room, so spacious, extremely clean , bathroom very big., toiletries in the room , nice fluffy towels , cozy bed and pillows , . Food was very good , nice choice , pleasant and helpful staff, breakfast selection good , Reception Staff very professional and smiley,

Business stay

Customer review rating 3.5/5

Del H. Business - Confirmed reviews ALL

I use the hotel frequently and have done for over 4 years

Dirty

Customer review rating 1.5/5

Laura Business - Confirmed reviews ALL

Had to change room three times; first room had burns and stains all over the carpet, and was missing half a curtain. The second room the toilet was clearly “used” shall we say. The third was okay.

All pretty good

Customer review rating 4.0/5

J R. Business - Confirmed reviews ALL

Happy enough, room was fine, went to look at the gym and pool for future and looked really good. Menu wasnt the best and food ok. Generally happy.

Enjoyable stay!

TripAdvisor rating 4.0/5

Sophie F TripAdvisor review

I booked a one night stay here for valentines day and I have to admit, I was reluctant having seen some of the previous reviews. However, I can say that I had a very pleasant stay here. The receptionist was very warm and welcoming on arrival. Upon booking, it tells you that there is a £10 fee for parking per day, but this isn't true as you are allowed to park for free if you're staying at the hotel. We had a bottle of Prosecco delivered to our room (included in our package), which was a lovely touch. We were also given robes and slippers to wear down to the spa. The room itself was very clean and spacious and we had a lovely nights sleep! The curtains were, however, a little worn out/mouldy and could definitely do with replacing. The spa itself had everything we needed. The pool was a little cold but nice and spacious. The jacuzzi, steam room and sauna were all very nice and relaxing. There are 6 loungers which you can use (so long as people don't reserve them with their towels!) The changing rooms are decent too. We used the gym on the second day of our stay. It was a little outdated but had lots of equipment we could use. I think we got there at a busy time because there were lots of personal trainer sessions going on when we were in there, making it quite loud if you like that sort of thing! For dinner, we had two courses from the restaurant included in our package. The food was decent and the service was okay too. The buffet breakfast was nothing special but had a nice selection of hot food and savoury options. As a vegetarian, it would have been nice to see some meat free alternatives in the hot food section. The only thing that put a bit of a downer on my stay was being told by the spa receptionist that "once you've checked out, you've checked out and shouldn't be using the spa." This was annoying because I actually called the spa a few days before my visit and asked when I could use the facilities. The lady on the phone told me that I would be welcome to use the facilities during both days of my stay, even when I have checked out of the room. Luckily, the spa staff did let us in despite this disagreement but it would be nice if the staff were consistent on what the rule is with the use of the facilities for hotel guests. Overall, I would recommend this hotel if you're looking for a reasonably priced, nice relaxing getaway.

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Other web-users rate our hotel

  • 304 reviews 8.3/10 Location
  • 1,106 reviews 5.2/10 Room
  • 952 reviews 6.5/10 Service
  • 15 reviews 7/10 WiFi
  • 535 reviews 3.6/10 Cleanliness
  • 509 reviews 4.2/10 Food
  • 487 reviews 5.2/10 Comfort
  • 324 reviews 5.9/10 Breakfast

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