Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 2,077 reviews

Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,077 reviews

TripAdvisor Rating  4.0/5  541 reviews

Beautiful clean rooms, excellent views and lovely staff

TripAdvisor rating 5.0/5

MamaSmalley Friends getaway - TripAdvisor review

Steeped in history with beautiful clean rooms and lovely views. The room was lovely, and the facilities were fine. We booked on the £99 wellness package and were very happy with the food/spa/staff. We got stuck in one of the lifts (only for 15mins) but the staff were so apologetic and lovely, Aziz, Alison, Elsa and Kara were all wonderful and the grounds around the hotel (although the height of winter!) were still picturesque with a lovely canal side walk not even 5mins stroll down the road. Will definitely be visiting again!

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly your lovely comment about our staff. I know they will be thrilled to see they have a personal name mention for delivering great service during your visit to the hotel. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your future visits to the area. Kind Regards, Fergus McDonald | General Manager

A night away

TripAdvisor rating 4.0/5

lorrainef621 Friends getaway - TripAdvisor review

Just got back from a spar night. We were upgraded to a family room so ended up with 2 King sized bed,the room was ok just a few issues,bathroom door handle was loose and there was a draft through the closed window. The spar treatments were amazing and our evening meal was lovely. The breakfast was ok but there were things missing,we did ask for poched eggs which were brought to our table. You couldn't fault the staff and nothing was too much trouble

Thank you for taking time to provide us with feedback on your recent experience at the Mercure Dunkenhalgh. Please accept my sincerest apology for your experience. Please be assured that this experience does not represent our usually high standards of service and cleanliness. I have shared this feedback with the team and taken the necessary corrective action to ensure no similar recurrence in the future. It is my hope that you will return to stay with us again when visiting the area. Kind Regards, Fergus McDonald | General Manager

10/10 stay!

TripAdvisor rating 5.0/5

Rebecca P TripAdvisor review

We had a wonderful one night stay. We were put in room 51 in the courtyard which was beautiful.. 30 second walk to the spa and restaurant. The spa itself is basic but has everything you need and the staff were very helpful and friendly, you can use the spa facilities from check in at 3 to check out at 11. We had a treatment each which were pretty pricy but were lovely as a treat and the girls were really nice. We didn’t eat in the restaurant as we didn’t book but the bar serves food just a limited menu. The breakfast was gorgeous plenty of options and everything was nice and fresh. Not one complaint here. I don’t know where the negative reviews come from. We will definitely return. Thankyou for a lovely stay!

Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for any future visits. Kind Regards, Fergus McDonald | General Manager

Big Jack!

TripAdvisor rating 5.0/5

Luke K TripAdvisor review

Fantastic service from John & Jack!! Especially Jack! Lovely boys!! Would definitely be back again!!! Brilliant service and very friendly!!! Very clean and friendly environment, staff very well presented and welcoming! We wil be back again soon!

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly your lovely comment about Jack and John. I know they will be thrilled to see they have a personal name mention for delivering great service during your visit to the hotel. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your future visits to the area. Kind Regards, Fergus McDonald | General Manager

Lovely stay staff couldn't be more helpful

Customer review rating 5.0/5

Jemma L. Couples - Confirmed reviews ALL

Really impressed with this hotel everyone is so helpful really lovely place to stay .. we had abit of a problem with the heating the room was extremely warm and they gave us a fan but it really didn't help but the thought was there when I explained to the receptionist in the morning when we was checking out she couldn't apologise anymore than she did and also gave us a free stay for the inconvenience which I will absolutely will book agen. Thankyou.

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Other web-users rate our hotel

  • 302 reviews 8.8/10 Location
  • 1,665 reviews 7.1/10 Room
  • 1,539 reviews 8/10 Service
  • 18 reviews 4.9/10 WiFi
  • 568 reviews 6.7/10 Cleanliness
  • 566 reviews 7/10 Wellness Area
  • 528 reviews 7.8/10 Breakfast

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