Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Name: Mercure Blackburn Dunkenhalgh | Hotel & Spa Blackburn - ALL
Address: Blackburn Road, Clayton Le Moors Lancashire, BLACKBURN, BB5 5JP, GB
Telephone: +441254303400
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 339 reviews

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Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

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Mercure Blackburn Dunkenhalgh Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The Mercure Blackburn Dunkenhalgh Hotel and Spa is set inside a beautiful country manor house, the building retains many of its original features, including turrets and porticos. Set amongst the iconic Lancashire countryside with its own extensive landscaped grounds, the Dunkenhalgh Hotel is perfect for a relaxing break. The spa offers a full range of professional treatments, an impressive heated indoor pool childrens swim times apply and gym. The hotel was partially refurbished in 2020.

The countryside of the Blackburn area surrounds this hotel. Guests looking to unwind in tranquil natural surroundings can enjoy a visit to the outstandingly beautiful Trough of Bowland, which is located just 20 miles away from the hotel. This hotel boasts luxurious, traditional décor throughout, making it a great location for any wedding reception or special event. The banquet hall can accommodate up to 300 guests who can enjoy use of the hotel's excellent facilities during their visit.

Set in 17 acres of glorious parkland, this 4-star hotel is in a 700-year-old building with restored original features. A number of tourist attractions are in easy reach including the Trafford Centre, Chester Zoo and Blackpool Pleasure Beach.

Welcome to Mercure Dunkenhalgh Hotel and Spa, a 4-star hotel that blends grandeur of a 700 year old building with modern facilities including wedding suites for up to 300 guests, meeting facilities for up to 400, plus spa and leisure facilities.

Nick Parry, Hotel Management

Hotel extras

700 year-old country manor retaining its original features
13 meeting rooms holding up to 400 guests
Indoor heated pool and gym facilities
Popular wedding reception destination for up to 300 guests
Beauty rooms offering a range of treatments

Our accommodation(s)

Room

Standard Room with 2 zip-beds

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Joinable bed(s)

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Room

Classic double or twin room

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Joinable bed(s)

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Room

Superior Double or Twin Room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Joinable bed(s)

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Room

Privilège double or twin room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Joinable bed(s)

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Room

Classic room with 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)

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Room

Classic Single room with en suite facilities

1 pers. max
13 m² / 139 sq ft

Bedding 1 x Single bed(s)

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Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

+44 1254 303400

+44 1254 872230

Railway station
Bus stop

CLAYTON-LE-MOORS

Bus stop

Access: 160 m / 0.1 mi 5 min walk

ACCRINGTON

Railway station

Access: 3.1 km / 1.93 mi 25 min walk / 6 min drive

Fusilier Museum

Art and Culture

Access: 30.74 km / 19.1 mi 26 min drive

Go Ape

Tourist attraction

Access: 31.22 km / 19.4 mi 27 min drive

TRAFFORD CENTTRE

Tourist attraction

Access: 45.06 km / 28 mi 42 min drive

Legoland Discovery

Tourist attraction

Access: 50.21 km / 31.2 mi 37 min drive

BLACKPOOL

Beach area

Access: 57.61 km / 35.8 mi 55 min drive

OSWALDTWISTLE MILLS

Shopping centre/mall

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

CAMEO BAR

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

SPA NATUREL

The leisure club offers a relaxing atmosphere and serves light snacks.

Meetings & Events

Number of Meeting Room: 15
Surface of the largest room: 370 m² / 3982 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 339 reviews

Great stay

Peter K. Couples - 6/26/2026 Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 9 out of 10 is incredibly encouraging and means a lot to the entire team. It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Best regards, Priya Thakur Front Office Manager

Best hotel in the North West

Graham B. Business - 6/26/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We truly appreciate your kind words about the charm of our historic building, the beautiful grounds, great food and helpfulness of staff- we take great pride in all of these aspects. We’re delighted that you enjoyed your stay and sincerely hope to welcome you back again very soon. Warm regards, Priya Thakur Front Office Manager

David C. Families - 6/13/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Michael H. Business - 6/11/2026 Confirmed reviews ALL

I booked three rooms for two nights on 29th and 30th May. The first night there was so much noise outside the room I was staying in (apparently there were many young football teams in the hotel) that I had to use my noise cancelling headphones to sleep. For the next night we were moved to a room in the courtyard. On the way to our new room Frank, my 85 year old partner, tripped and fell on his hand because of the uneven flagstones in the courtyard. We reported this to the reception and Frank was examined by a friendly guy called 'Neil' who tried to call 111 (couldn't get through) and generally helped as much as he could. He was great, but to be honest the attitude of some of the other staff left a lot to be desired. We went to the bar for a meal but as it was so noisy (football on the TV) and Frank was still in shock we tried to get a quiet table in the restaurant. We very much got the impression that it was just too much bother to help us find somewhere quiet so in exasperation we decided to go back to the bar. I have to say some of your staff are very friendly and helpful, some I think need further training, not least in a little empathy. As a follow up to that, when we got home after the weekend I took Frank to the A&E department of the Royal London Hospital where it was discovered he had suffered an oblique spiral fracture of the left metacarpal. His hand/arm is now in a cast for the next 4 - 6 weeks. This is a direct result of the uneven flagstones in your courtyard. You need to remedy this as a matter of urgency to prevent this happening to someone else.

Dear Michael, Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, I would like to express my sincere apologies for the disruption caused by the noise during the first night of your stay. While we regularly welcome sports teams and group bookings, we appreciate that all guests should be able to enjoy a comfortable and restful stay. I am sorry that this was not your experience. I was also very sorry to learn about Frank's fall and subsequent injury. Thank you for bringing this to our attention and for updating us on the outcome of his visit to A&E. Please pass on our best wishes to Frank for a full and speedy recovery. I am pleased to hear that Neil was able to provide support and assistance at the time of the incident. I will ensure that your kind comments are passed on to him. However, I am disappointed to learn that other aspects of the service you received fell below expectations. Hospitality is built on empathy and care, particularly when guests are dealing with a distressing situation, and I am sorry that you felt some members of our team were not as helpful or understanding as they should have been. Please be assured that your comments regarding both the service you received and the condition of the courtyard have been shared with the relevant management teams. Guest safety is of the utmost importance to us, and we will ensure that the area is inspected as a matter of priority. We genuinely value your feedback, as it helps us identify areas where we can improve both our facilities and our service standards. Thank you again for bringing these matters to our attention. We are sorry that your stay did not meet the standards that we strive to deliver, and we wish Frank a smooth and speedy recovery. Kind regards, Priya Thakur Front Office Manager

William S. Families - 6/11/2026 Confirmed reviews ALL

Comfortable room providing comfortable nights sleep. One or two minor maintenance issues promptly dealt with. Welcoming reception staff. Only disappointment was Cameo bar menu. On previous vists we have enjoyed the grilled chicken breast with mushroom, tomato and fries. On this occasion we again ordered from the grill menu. What we received was a chicken supreme cut in half with what appeared to be a herby mash and creamed vegetable strips. When we queried the dish as served we were told the mushroom, tomato and fries only came with the steaks. No recognition it was a different dish. The chicken was not as described on the menu with no indication of actual accompaniments including any potential allergies. Strongly recommend the menu be amended to clarify what is being offered. The dish itself was very tasty but not what we expected.

Dear William, Thank you for taking the time to share your feedback. We are pleased to hear that you have liked our room and the room amenities. We are sorry to hear of the disappointment regarding the food. We have shared the feedback with the head chef to look into this and retrain the team to have a better quality and consistency for our future guests. We hope to have the opportunity to welcome you back for a more relaxing experience in the future. Best Regards, Front office Manager Priya Thakur

Web-users rating

Other web-users rate our hotel

264 reviews 9.1/10 Location
1,038 reviews 6.5/10 Room
935 reviews 8.4/10 Service
27 reviews 3.7/10 WiFi
336 reviews 5.2/10 Cleanliness
330 reviews 7.4/10 Breakfast
287 reviews 7.9/10 Wellness Area

17 reviews 9.2/10 Location
80 reviews 6.9/10 Room
77 reviews 8.3/10 Service
49 reviews 6.3/10 Food
26 reviews 8/10 Wellness Area
20 reviews 7.2/10 Breakfast
20 reviews 5.5/10 Cleanliness
17 reviews 6.1/10 Vibe

11 reviews 8.7/10 Location
52 reviews 7/10 Room
50 reviews 7.9/10 Service
18 reviews 7.5/10 Breakfast
17 reviews 6.4/10 Vibe
16 reviews 5.3/10 Cleanliness
13 reviews 5.6/10 Value

6 reviews 9.2/10 Location
33 reviews 6.2/10 Room
25 reviews 8.4/10 Service
15 reviews 6.4/10 Food
10 reviews 7.5/10 Breakfast
9 reviews 5.6/10 Cleanliness
6 reviews 5.4/10 Value

6 reviews 9/10 Location
20 reviews 6.2/10 Room
20 reviews 8.5/10 Service
5 reviews 5.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Blackburn Dunkenhalgh Hotel & Spa, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Blackburn Dunkenhalgh Hotel & Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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