Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating 4.1/5 6,591 reviews

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Mercure Blackburn Dunkenhalgh Hotel & Spa
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+ 21 Services

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)Paying
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Check-in from 14h00

Check out up to 12h00

  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double or Twin Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilège double or twin room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft

Classic Single room with en suite facilities

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family room

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAMEO BAR

Non contractual photo

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPA NATUREL

Non contractual photo

The leisure club offers a relaxing atmosphere and serves light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,591 reviews

Good stay

Customer review rating 5.0/5

Angela Couples - 03/03/2021 Confirmed reviews ALL

We stayed here as whilst we attended a family funeral nearby. room and food lovely

Good Stay

Customer review rating 4.0/5

Anonymous Solo - 22/02/2021 Confirmed reviews ALL

I was self isolating for a mandatory 10 days after a travel into the UK and unfortunately was not able to use any facilities or explore further.

Good stay

Customer review rating 5.0/5

Hashim D. Business - 20/02/2021 Confirmed reviews ALL

A regular guest here. Hotel staff are always helpful and room is very clean, the perfect stay.

Will come again.

Customer review rating 4.0/5

A H. Business - 18/02/2021 Confirmed reviews ALL

Well located. Good facilities. Spacious and clean room. Understandably restricted menu due to covid, but the food was well portioned and tasty. Staff were very polite and helpful.

Well looked after

Customer review rating 5.0/5

Ronald L. Business - 16/02/2021 Confirmed reviews ALL

Considering the problems with the Covid virus. I was looked after very well. The organization in the way way I could order the evening meal which was brought to the room on a tray and the breakfast which I could collect from reception. The staff where very pleasant and helpful it could not be very nice working under these conditions. Unfortunately being limited to my room I was not able to enjoy the facilities the hotel had to offer. May be next time when I am in the area and covid has gone away. I do work for AB Inbev occasionally

Friendly and helpful staff

Customer review rating 5.0/5

Lucy Business - 15/02/2021 Confirmed reviews ALL

I regularly stay at the Dunkenhalgh for work, as a woman traveling alone I always feel safe staying there.

Nice room and view

Customer review rating 4.5/5

Joe H. Solo - 08/02/2021 Confirmed reviews ALL

Had to travel due to a funeral and decided that in the current circumstances staying somewhere with a lot more space was a better idea. I was impressed with the executive room - loads of space in the room, separate shower and a bath and a terrific view out of the window of the countryside. The room service dinner and the grab and go breakfast were nice and the staff were courteous and accommodating when asking for help. Hotel experiences are far from normal at the moment but this hotel did everything it could to make the experience as positive as possible. It will be nice to stay again when the spa facilities are available too.

Dear Josef H., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we would appreciate if you have the time to also share you experience on Trip Advisor. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Comfortable

Customer review rating 4.0/5

Ian Business - 24/01/2021 Confirmed reviews ALL

My room was spacious and comfortable with cheerful staff and very good breakfast for consumption in my room, all Covid controls were in place

Dear Ian W., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

GIven the cirumstances was reassuring to stay somewhere I had stayed before. Comfortable room.

Customer review rating 3.5/5

Xx Business - 23/01/2021 Confirmed reviews ALL

As in previous visits, the long walk to the room with heavy bags was tedious but once in the room it was comfortable. Would have preferred fresh milk (and did request some which never materialized) but appreciate that perhaps this isn't allowed at the moment?

Dear Elizabeth B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Coped well with Covid restrictions

Customer review rating 4.0/5

Alan Business - 08/01/2021 Confirmed reviews ALL

Travelling on business, I was pleased to find a hotel that could provide a hot meal and cooked breakfast. Comfortable too.

Dear Alan L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Lovely stay

Customer review rating 5.0/5

James H. Couples - 02/01/2021 Confirmed reviews ALL

I think the rooms are really nice and modern, well set up with power outlets by the mirrors and a great looking bathroom

Dear James H., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

good stay

Customer review rating 4.5/5

Anonymous Couples - 01/01/2021 Confirmed reviews ALL

In view of the current restrictions our stay went well. Staff were welcoming.

Dear Bryan J., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good value comfortable stay

Customer review rating 4.5/5

Julie B. Couples - 28/12/2020 Confirmed reviews ALL

Room spacious, clean, warm, quiet and comfortable.

Dear Julie B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Lockdown stay

Customer review rating 3.5/5

Pr-milton K. Business - 22/12/2020 Confirmed reviews ALL

Under Tier 3 restrictions the hotel did the bedt it could for residents. Food in your room breakfast in a paper bag but all hot and tasty.

Dear Pasquale R., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Very Poor Service

Customer review rating 2.5/5

Ramesh P. Business - 19/12/2020 Confirmed reviews ALL

When i booked i checked if Hotel would accommodate me on business Stay as we have business in Accrington. on arrival was asked for proof of letter whether i was on business stay or pleasure. also receptionist was rude and politeness.

Dear Ramesh P., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Large comfortable room recently updated

Customer review rating 4.5/5

Erica Business - 16/12/2020 Confirmed reviews ALL

Easy to find, easy to park, safe and easy check in process. Room was large, as was bathroom. New furniture and soft furnishing. Bed looked brand new and was extremely comfortable. Room service food very tasty and hot. Friendly staff. Easy check out. Overall, very satisfied.

Dear Erica R., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Very comfortable

Customer review rating 4.0/5

Jez A. Couples - 09/12/2020 Confirmed reviews ALL

Lovely room, welcome. We came up for my mother's funeral in the November lockdown. Facilities were all closed due to covid 19, but got the room for five nights at a good, reasonable price. Unfortunately we had t rely on the local take away outlets for food due to the current situation. Our safety was well looked after with signs and posters everywhere remindingg us towea msks etc. Plenty of hand sanitiser. No Internet though, which was a pain, and minimum room service. Our room wasn't touched by housekeeping for our entire stay, so had to go to reception o ask for toilet roo etc, as no telephone in the room. Apart from that, the bed was comfy, and the room was nice.

Dear Jeremy A., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good stay

Customer review rating 4.5/5

Chris L. Couples - 05/12/2020 Confirmed reviews ALL

Lovely room, polite staff and very good meal from room service, compliments to the chef.

Dear Christine L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.0/5

H E. Business - 05/12/2020 Confirmed reviews ALL

I thought the safety measures in place to combat the risk of contracting Covid were well thought out and executed efficiently by the staff. The receptionist on duty on the evening I arrived was most helpful,firstly in guiding me to the hotel over the telephone,and then in the manner in which she dealt with me upon arrival. My only complaint was that the shower in my room (405) did not appear to provide any hot water despite my efforts to persuade it to do so.

Dear Huw E., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Excellent stay with very attentive staff and management - great central location

Customer review rating 5.0/5

Patrick C. Business - 04/12/2020 Confirmed reviews ALL

Always excellent hospitality with very genuine attention to my needs and requirements. Very well located to roads and infrastructure.

Dear Patrick C., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

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