Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

I have now stayed at this hotel several times and found it easy to find and quite comfortable. Staff are pleasant and helpful. The menu is very limited and at times the food is not very hot when it arrives at your room. On one occasion the staff member placed the food, not on a tray on the floor rather than handing it to me.

I had to stay in the area to help clear my late parents' house. Although the circumstances of my visit were difficult, the hotel stay was made very easy through the pleasant, attentive and helpful manner of all the staff I met and the comfortable room I was given.

Lovely spacious rooms and friendly staff.

Check in was a nightmare grilled twice re business trip even though booked over the phone and confirmed everything. Was told no leisure rooms but a family with a young baby were staying there and checked in a little after us! Room was ok towel rail in bathroom didn’t work. Obviously had been just painted as paint all over light and writ h fittings and door handles flaked paint all over the path outside the window you looked out. Food was like plain food for breakfast like cardboard and not enjoyable. Dinner was ok but lacked flavour. Overall accommodation was nice but had a walk around before dinner and place needs a lot of work doing to it.

Great service from the team (as usual) and attention to detail second to none.

Excellent COVID discipline Rooms comfortable Very good breakfast under the circumstances Very friendly service

.

Comfortable hotel although a little cold. Room took a while to heat up but was fine once it had. Friendly, helpful staff

Room was nice and the service was good. However the buildings seem tired and there was a lack of selection for dinner.

Very nice but because of current situation through out the world could not enjoy properly but when the time comes will go back

Comfy bed but the hotel is tired. Chairs were stained and some lights were not working in the bathroom including the one in the shower. The shower temperature was erratic from scalding hot to cold. I did not expect to have to pay for car parking in addition to the room cost but this charge was waived. The location was good for work but I would not stay here by choice.

We stayed here as whilst we attended a family funeral nearby. room and food lovely

I was self isolating for a mandatory 10 days after a travel into the UK and unfortunately was not able to use any facilities or explore further.

A regular guest here. Hotel staff are always helpful and room is very clean, the perfect stay.

Well located. Good facilities. Spacious and clean room. Understandably restricted menu due to covid, but the food was well portioned and tasty. Staff were very polite and helpful.