Mercure Blackburn Dunkenhalgh Hotel & Spa

Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,571 reviews

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Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Beauty rooms offering a range of treatments

ALLSAFE approved hotel

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

Telephone +44 1254 303400

Fax +44 1254 872230
  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS:53.768386, -2.39473

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Bar
  • Meeting rooms

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,571 reviews

TripAdvisor Rating  3.5/5  237 reviews

2 star hotel in a 4 star building

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

My colleague and I both left after 2 nights. We would have left sooner if we could have arranged alternative accommodation quicker. The rooms were severely substandard. The interior is largely unkempt with masking tape patches to wallpaper, shoddy/rushed painting of fixtures/walls, and aged carpets. etc etc The bedside table in my room (34?) is so unlevel that I could not place a glass of water on it without it sliding off. Your gym is actually pretty good though. Please remove my details from our system.

Dear Craig L., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Blakey Deputy General Manager

Enjoyable stay

Customer review rating 5.0/5

Mrs G. H. Families - Confirmed reviews ALL

From start to finish the wedding weekend was brilliant. Amazing and beautiful wedding venue, brilliant service with the meal which was served hot and very tasty. Rooms spacious and beds very comfortable and fantastic shower .could not fault.

Dear Gillian H., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Blakey Deputy General Manager

Good stay :)

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly bar staff and a great wedding day out....

Dear Duncan E., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Blakey Deputy General Manager

OK stay, friendly staff

Customer review rating 3.5/5

Dawn Friends - Confirmed reviews ALL

Staff were welcoming, room was not made up as requested (twin) do had to get housekeeping to change. Was very near 2 weddings and the music didn't go off until 1am, would have been nice to have been forewarned.

Dear Michelle M., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Blakey Deputy General Manager

Happy with everything apart from 5am fire alarm

Customer review rating 3.5/5

Tom Couples - Confirmed reviews ALL

All was fantastic, however the fire alarm for 30 seconds at 5am was not ideal

Dear Tomas A., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Blakey Deputy General Manager

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