Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating 4.1/5 6,382 reviews
Mercure Blackburn Dunkenhalgh Hotel & Spa
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+ 21 Services
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Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP
blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodations

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double or Twin Room

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilège double or twin room

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Family room

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Single room with en suite facilities

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAMEO BAR

Photo non contractuelle / Strictly non binding

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPA NATUREL

Photo non contractuelle / Strictly non binding

The leisure club offers a relaxing atmosphere and serves light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,382 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,936 reviews

Avoid at all costs

Customer review rating 4.1/5

Damian Couples - 19/02/2020 Confirmed reviews ALL

Room was really nice, bed was not a double but two singles zipped together which you could feel. Beds where really uncomfortable and woke up several times due pain. Pool was freezing cold, they ask you to turn up early for treatment, which I did but I was still left sat there 10 minutes after my treatment time. Me and my partner was the first people there but yet the five couples who turned up after us all went before us!! Not happy. Food was ok, service was a joke. We waited 1 hours and 40 minutes for our main course. People had eaten all three courses before I got my starter. We came down at 8pm for our reservation and did not finish until 11:30pm. This was not by choice !

Amazing stay!

Customer review rating 4.1/5

Amy E. Couples - 19/02/2020 Confirmed reviews ALL

It was a wonderful weekend which I throughly enjoyed. We got room service and despite it being quite expensive, I can’t fault the food or customer service one bit. It was fantastic. The food was outstanding and the rooms are clean and very spacious. Overall, I would 100% recommend staying here, we’ve been twice now and we are already planning our second stay here.

Relaxing break

Customer review rating 4.1/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Had lovely night away. Relaxing spa treatments and nice evening meal.

Nice location - great stay. Just a couple of small factors stopped it from being a 10.

Customer review rating 4.1/5

Dr A. Couples - 19/02/2020 Confirmed reviews ALL

Liked the hotel, the accommodation and the courtyard. Food, restaurant an bar were nice too. Generally much enjoyed. Here are the negatives. Voicemail left from a courtesy call a week prior to stay. Addressed by my first name on message (inappropriate). When I returned the call, the receptionist I spoke to did not speak very good English, and overquoted for the Valentine's event (£85 instead of £65 per couple). Mix-up over treatment availability in Spa. I had pre-booked, they thought my slot was not available and just as I was about to go to the pool they decided the slot was available. Also official first name used in spa, as opposed to preferred name. Please keep it formal until the customer says first names are OK. A few things were mis-charged on the bill. The discount on the Camden Ale was forgotten for two of the four drinks I had ordered. However this was nearly compensated for by only charging the tray fee for one person for breakfast room service. At the restaurant, condiments not offered with food, and had to ask for knife for cheese and biscuits dessert. One of the waitresses was also inappropriately dressed (very short skirt).

Fantastic stay

Customer review rating 4.1/5

Mrs G. Couples - 17/02/2020 Confirmed reviews ALL

My husband and myself had a lovely stay at this hotel. Lots of free parking. Nice friendly staff. Food was of good quality and a comfortable quiet room. Used the swimming pool and spa which we enjoyed and there is a bus stop very close which we used to go shopping in Blackburn. Would stay again and recommend.

Valentine Stay

Customer review rating 4.1/5

Rob W. Couples - 17/02/2020 Confirmed reviews ALL

Nice stay at the Dunkenhalgh, my wife and I headed back there as we got married there in 2006 and were keen to come back, especially as Russell Shaun was singing that night (he sang at our wedding). The staff were lovely and the food was good. My only complaints are the fact that we upgraded to room 1, the Bridal Suite and that room is very tired. The heating did not work in the room and so two plug in convection heaters were needed to heat up the room. Also, we booked the valentines package and those people who did not upgrade had rose petals and towels folded into swans in their room. We paid extra to upgrade and were forgotten about, more of a downgrade really!!

Unusually poor stay

Customer review rating 4.1/5

Ben G. Business - 17/02/2020 Confirmed reviews ALL

I stayed in room 46 and was woken with water hitting me on the head that was leaking through the ceiling at about 4am. I put towels on the bed to catch the water and slept on the far side of the bed as I could not be bothered changing rooms at that time of the night/morning. I reported this to reception upon my exit but have had no contact since.

Well located and excellent staff.

Customer review rating 4.1/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Staff is very polite. Food is great and the bedrooms are comfortable.

Business

Customer review rating 4.1/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Room was dingy, and very small. Pleased I was only there for 1 night. As a solo female guest, I felt uncomfortable walking to/from the room across a dimly lit courtyard and up steps, again poorly lit. Food and restaurant service was good though.

Beautiful room upgrade

Customer review rating 4.1/5

Natalie S. Couples - 16/02/2020 Confirmed reviews ALL

Thank you food was amazing spa experience very relaxing x

nice setting

Customer review rating 4.1/5

Weemacs Business - 16/02/2020 Confirmed reviews ALL

good spacious room, comfortable bed, charming staff. the bar and dining room are slightly lacking in charm but the staff an food were both good. the cutlery was unusual as it felt cheap but may not have been. getting to my room (5) could have been easier if the signage had been better. i had some water issues in the bathroom in the morning.

Poorly organised and rushed

Customer review rating 4.1/5

Sonya Couples - 16/02/2020 Confirmed reviews ALL

Firstly to start with the food was lovely. Itniery provided arrive at 7 for 7.30 service music and bar until 1am. Arrived at 7 to be told food would be served at 8. The room was beautifully decorated and full of empty tables so not quite sure why every one who had come to enjoy had been shoved in the back corner of the room so the singer could sing to empty tables! Singer finished at just after 9 ish and the staff then started to pack the tables and decorations up around us we felt pushed out . Good was lovely but a disappointing evening.

very relaxing stay

Customer review rating 4.1/5

J R. Couples - 16/02/2020 Confirmed reviews ALL

Lovely food, attentive staff, comfortable bed. The decor is dated but pleased to see they are refurbishing some rooms, Would definitely stay again.

Beautiful room

Customer review rating 4.1/5

Joanna Couples - 16/02/2020 Confirmed reviews ALL

We have stayed 2 nights in the newly refurbished room, very clean. The team has prepared a welcome chocolates for us which was really nice. Breakfast is really old fashioned typical English breakfast in regards to the choice, I would like to see not more of a healthy items such as smoothies, avocados, hummus or freshly squeezed juices. It’s probably a personal preference. I loved the gym and spa facilities, especially in the storm weather it’s nice to relax in swimming pool and sauna. The team was friendly. We will definitely return and recommend.

Extremely comfortable and very enjoyable

Customer review rating 4.1/5

Db Couples - 14/02/2020 Confirmed reviews ALL

Lovely food and the Spa, it was my first ever spa, was very relaxing and the massage was great

Lovely hotel

Customer review rating 4.1/5

Stephen B. Couples - 12/02/2020 Confirmed reviews ALL

Great experience, spa was lovely. Only marked 9 out of ten because we requested more toilet paper and we did not receive this. Thank goodness for tissues!

Value for money

Customer review rating 4.1/5

Mr. H. Couples - 12/02/2020 Confirmed reviews ALL

Good value for money and good facilities. Good breakfast. Our room and the part of the hotel we stayed in was run down and is in desperate need of a revamp. Expensive to dine at the hotel so we chose to eat out.

Welcoming, friendly, Clean, and relaxing

Customer review rating 4.1/5

Peter C. A. B. Couples - 11/02/2020 Confirmed reviews ALL

From arrival to end, an entirely relaxing time, room was huge, 2 beds and doubles? Spacious, Clean rooms. My treatment, (scalp tranqulity) at the Spa was amazingly relaxing. Restaurant food was very tasteful (sea bass), Took 1 hour for the desert to arrive, but the arts conference kept the staff busy. Im new to the Spa experience, but I will definately be a new customer. Fully reccomend. Peter Alex B.

Amazing staff and beautiful building

Customer review rating 4.1/5

Nathan S. Couples - 11/02/2020 Confirmed reviews ALL

Amazing stay for one night in a newly refurbished room with a spar package. From start to finish the stay was great and the staff were approachable and helpful. Only down side was our bed was two singles push together with a noticable gap causing discomfort during the night. Would happily recommend and stay here again.

Comfortable stay in lovely setting

Customer review rating 4.1/5

Graeme D. Families - 11/02/2020 Confirmed reviews ALL

We were attending the NODA awards evening and decided to stay over to enjoy the evening with celebratory drinks. The Staff were very good and the room was more than adequate for us with a lovely view over the countryside, the weather let it down a bit. My daughter and I had a swim in the morning before we left which was great.

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