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Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating 4.0/5 7,158 reviews

ALLSAFE approved hotel

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Mercure Blackburn Dunkenhalgh Hotel & Spa
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+ 16 Services

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Beauty salon Paying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (nearby) Paying
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Check-in from 15h00

Check out up to 11h00

  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

CAMEO BAR

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

SPA NATUREL

The leisure club offers a relaxing atmosphere and serves light snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

7,158 reviews

TripAdvisor Rating 3.5/5

78 reviews

Great break

Customer review rating 4.5/5

C H. Couples - 13/09/2021 Confirmed reviews ALL

Excellent room, food good and a nice atmospher in the bar

Made to feel welcomed

Customer review rating 4.5/5

Terry M. Families - 12/09/2021 Confirmed reviews ALL

Good clean room, comfortable bed, excellent facilities excellent breakfast.

Customer review rating 3.5/5

P S. Couples - 12/09/2021 Confirmed reviews ALL

The first room we were given on arrival smelt of mould (courtyard - room 63). The replacement room in the main building (room 86) was far better. Disappointed that the spa had one less sauna than before lock down & the other steam room had been turned into some type of aroma room. Also, the boiler had apparently broken down so the pool was cold for the 2 days we were there. On the plus side the food was excellent!

Nice, but slow service

Customer review rating 2.5/5

Anonymous Business - 12/09/2021 Confirmed reviews ALL

Room was large and spacious. Grounds are lovely and building has a lot of character. However, nobody picked up the phone when i attempted to dial room service, or when i gave up on that after several attempts and tried ringing the main hotel line. Ended up being turned away from the restaurant before the time they state they close. Needs either better communication, or adherance to the information provided in the bedrooms!

Great stay

Customer review rating 5.0/5

Anthony M. Couples - 12/09/2021 Confirmed reviews ALL

Very helpful Front of house staff and housekeeping staff

Lovely peaceful location, enjoyed the surroundings

Customer review rating 5.0/5

Patricia W. Couples - 12/09/2021 Confirmed reviews ALL

We were impressed with how well organised, friendly and efficient all the staff were.

Relaxing over night stay at a reasonable P..

Customer review rating 4.0/5

Eileen A. Couples - 11/09/2021 Confirmed reviews ALL

Excellent stay overall and really enjoyed it . The two things that stop me saying 10 was the pool was cold and the plates at breakfast were cold . I would go again .

Stayed twice, awful both times

Customer review rating 0.5/5

Jennifer C. Couples - 11/09/2021 Confirmed reviews ALL

Poor service throughout, awful food, poor hygiene standards.

Left my problems behind.

Customer review rating 3.5/5

Marilyn S. Couples - 10/09/2021 Confirmed reviews ALL

With the help of great weather we enjoyed our two day stay- Every one made our stay welcome. Except for the fire alarm being accidently activated one night which was so loud thought the world was coming to an end , the quiet was refreshing from the hustle of every day life.

Such a treat!

Customer review rating 5.0/5

Sue A. C. Families - 10/09/2021 Confirmed reviews ALL

2 day Spa pamper visit with my sister. Such a good price Wow! Lovely hotel,beautiful surroundings despite just coming off a main dual carriageway.

Great spa, friendly staff, we’ll be back

Customer review rating 5.0/5

L S. Couples - 09/09/2021 Confirmed reviews ALL

Really helpful kind staff. Spa was clean and peaceful (but could do with more hand sanitiser so take your own). Restaurant food was great and quick service. Room was lovely and bright too.

Pleasant Stay

Customer review rating 4.0/5

Heather W. Families - 08/09/2021 Confirmed reviews ALL

Beautiful hotel in lovely surroundings. Attentive and friendly staff. Great spa. Very long walk to the room, bit should be expected I guess in a hotel of this size. Mediocre breakfast and dinner especially for vegetarians. One gripe, a table outside had dirty glasses left from Saturday afternoon until Monday morning when we left, worrying that table not cleaned or checked for that length of time in a public area. Also Nespresso machine with one pod? Not much use to anyone!

Beautiful hotel and lovely room in a courtyard

Customer review rating 4.0/5

Anonymous Families - 07/09/2021 Confirmed reviews ALL

Really welcoming staff on desk, beautiful hotel. We stayed in a room on the courtyard. Bar area and restaurant great atmosphere and decor

Good stay

Customer review rating 3.5/5

Vicky Friends - 07/09/2021 Confirmed reviews ALL

Everything was lovely, brilliant room, delicious food however in the spa sauna wasn’t working and pool freezing. As the pool was so cold unable to use throughout stay which does affect when coming on a spa break

Have had better stays at the Dunkenhalgh

Customer review rating 3.0/5

Angela H. Families - 07/09/2021 Confirmed reviews ALL

We checked in and were given the wrong rooms, even after confirming with reception. The Spa experience felt rushed and when we had completed our treatments the staff seemed to be busy closing down the communal areas, not very relaxing ! The evening meal was very disappointing and the breakfast not much better.

Amazing stay

Customer review rating 5.0/5

G B. Couples - 07/09/2021 Confirmed reviews ALL

Amazing couldn't fault a thing staff were brilliant . Treatment amazing food 1st class all round amazing

Value for money.

Customer review rating 4.0/5

Anonymous Families - 07/09/2021 Confirmed reviews ALL

Great experience but let down by the lack of a kids menu in the restaurant and having to pay for an adults meal for a young child. Also no food available during the day.

In need of serious maintenance

Customer review rating 3.0/5

Mike Business - 07/09/2021 Confirmed reviews ALL

A tottaly unexpected stay. When most hotels have capitalised over the many months of low occupancy to get long over due maintenance completed unfortunately the Mercure Blackburn Dunkenhalgh Hotel & Spa was not one of them. Very disappointing with many areas showing age and decay including waster damage, the spa was particularly disappointing and seriously in need of a complete refurbishment.

Very helpful staff

Customer review rating 5.0/5

Phil H. Families - 06/09/2021 Confirmed reviews ALL

This is where we stay when visiting my daughter. The staff are always very friendly and helpful and breakfast is always good

Poor service

Customer review rating 2.5/5

Helen Couples - 06/09/2021 Confirmed reviews ALL

Check in was ok, but first room key card didn’t work. Our room was a good walk from reception, so had to go all the way back, queue again, get a new key. Second key also didn’t work. A maid kindly let us in with a master key. Room itself was lovely. Drains smelt in bathroom, but shower was good. Dinner service was slow. Breakfast service was shocking. Not much food on offer and we didn’t get hot drinks until we managed to flag someone down once we had finished our breakfast. Staff clearing tables, but not acknowledging guests. Perhaps more staff required. Reception was under staffed at times, with long queues.

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