Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.3/5 352 reviews

Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

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Room 1

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  352 reviews

Customer review rating 3.5/5

Tim P. Couples - Confirmed reviews ALL

Dear Tim P., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Priya Thakur Front Office Manager

Customer review rating 4.0/5

Samantha B. Couples - Confirmed reviews ALL

Dear Samantha B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Priya Thakur Front Office Manager

Customer review rating 1.5/5

Patricia B. Friends - Confirmed reviews ALL

Dear Patricia, "We're sorry to hear about your negative experience. We sincerely apologize for the inconvenience. We are looking into this issue and will do our best to resolve it promptly, and we appreciate you bringing this to our attention. Best Regards, Priya Thakur Front Office Manager

Customer review rating 5.0/5

G L. Couples - Confirmed reviews ALL

Dear L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Priya Thakur Front Office Manager

Customer review rating 4.5/5

Tony S. Couples - Confirmed reviews ALL

Dear Tony S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priya Thakur Front Office Manager

Other web-users rate our hotel

  • 268 reviews 9/10 Location
  • 1,068 reviews 6.5/10 Room
  • 975 reviews 8.2/10 Service
  • 29 reviews 2.8/10 WiFi
  • 347 reviews 5.1/10 Cleanliness
  • 326 reviews 7.5/10 Breakfast
  • 291 reviews 7.9/10 Wellness Area

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