Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 354 reviews

Best price
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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Telephone
Fax +44 1254 872230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  354 reviews

TripAdvisor Rating  3.9/5  920 reviews

Rude staff - shouted at us at our Dads funeral.

TripAdvisor rating 1.0/5

stocktonh124 TripAdvisor review

We were attending my husbands fathers funeral at this hotel who sadly passed a few weeks ago. My husband and his brothers were obviously all very grief stricken and upset. For absolutely no reason, a rude bar person shouted at me because I didn’t hear what he said, he asked if we wanted water for someone and I didn’t hear, so he shouted across a bar full of people ‘I HAVE ASKED YOU 3 TIMES! Then berated me for ignoring him. I apologised and said I simply didn’t hear as I was talking to my brother in law WHOS DAD HAS JUST DIED!!! I couldn’t believe it and was so embarrassed and shocked. My husband was upset and angry so asked to speak to a manager who did absolutely nothing. We stayed another hour but didn’t dare go back to the bar, and nobody even bothered apologising. I emailed the day after, also with room issues such as no running cold water and broken shower and terribly uncomfortable bed and was met with excuse after excuse that made no sense. We would have been happy with a simple heartfelt apology. We spent thousands on the wake, bedrooms, and bar. To be treated this way Do not book a sensitive family event here. I am still in shock over the treatment and lack of sincerity in apologising and trying to fix it.

Brilliant Hotel.

TripAdvisor rating 5.0/5

dishat2022 TripAdvisor review

What a wonderful time I had! Food was brilliant, staff were extremely accommodating and hospitable and every query of mine was taking into consideration. Will come again.

Great hotel and efficient service

TripAdvisor rating 5.0/5

ranjanpriya_7 TripAdvisor review

Beautiful hotel, top notch hospitality all around from every staff, clean and spacious room, very knowledgeable reception team who helped me to navigate the local attractions. Thank you 😊

Christmas stay

TripAdvisor rating 5.0/5

Sean N TripAdvisor review

Amazing clean rooms with fantastic service, staff ensured I knew where all areas of the hotel where on arrival, great food options with the hotel

Great stay

TripAdvisor rating 5.0/5

Kieran C TripAdvisor review

Lovely stay, Priya was amazing on the front desk organising transport to ans from our Xmas party. Staff were very approachable, room clean and beds comfortable!! Thanks guys.

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Other web-users rate our hotel

  • 233 reviews 9.2/10 Location
  • 912 reviews 6.7/10 Room
  • 749 reviews 8.1/10 Service
  • 23 reviews 2.8/10 WiFi
  • 451 reviews 6.2/10 Food
  • 290 reviews 5.4/10 Cleanliness
  • 279 reviews 7.2/10 Breakfast
  • 229 reviews 8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.