Customer review rating 4.1/5 6,736 reviews
ALLSAFE approved hotel
700 year-old country manor retaining its original features
14 meeting rooms holding up to 400 guests
Indoor heated pool and gym facilities
Popular wedding reception destination for up to 250 guests
Spa facilities offering a range of treatments
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Clayton Le Moors Lancashire
BB5 5JP blackburn
Contact email :
Check-in from 14h00
Check out up to 12h00
175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.
Classic double or twin room
Superior Double or Twin Room
Privilège double or twin room
Classic room with 2 Double Beds
Classic Single room with en suite facilities
Number of meeting rooms: 15
Maximum size: 370 m²
Maximum capacity: 400 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
William Couples - 14/06/2021 Confirmed reviews ALL
Good location quiet stayed in an executive room which was some distance from reception no lift my wife had trouble with the stairs.
Standards have fallen sharply
Jane Families - 14/06/2021 Confirmed reviews ALL
Arrived at 3pm and our room was not ready told to go and wait in bar waited 20 mins before anyone came to ask if we’d like a drink Shown to a courtyard room which stank of damp asked to move other room did not have a Bath bed was comfortable no shower cap in bathroom breakfast was very poor no scrambled egg mushrooms or tomatoes available very poor choice poor service and hotel is no longer offering the standard expect
Sharonb Friends - 14/06/2021 Confirmed reviews ALL
My friend and I booked for the Sunday overnight Wellness Break and were looking forward to spending time in the spa for a well deserved break after a really hard year! However, it wasn't until we decided in the week before our stay to add a treatment each, that we were informed that the Thermal Suite wasn't open! Obviously this was very disappointing as that was the whole idea behind booking the Wellness Break. This should have been made clear at the time we made our booking so that we could decide whether or not we wanted to go ahead and book. As it was, our 'spa' time consisted of 45 minutes in the pool. Whilst our meal on the Sunday night was absolutely delicious, the service we received from staff left a lot to be desired. I think a refresher in customer services might be appropriate as we were left feeling that our presence was an inconvenience. The following morning, on going to make coffee for us both, we discovered that we had no milk and had to ring down to reception. Someone brought us a jug of fresh milk and told us that they were waiting for a delivery of the cartons and that's why there weren't any in our room. Whilst I understand that these things can happen, the hotel has only just reopened and I would have thought that everything would have been in place ready to receive guests. At the very least, it would have been nice to have been told about the milk situation when we booked in so that we were aware, again a lack of customer service. Breakfast was not great. We were asked what hot drinks we would like and these arrived along with 2 slices of white toast (we hadn't been asked if we wanted this). When I asked if I could please have brown toast, I was greeted with that same attitude of being an inconvenience and she said she would 'see what she could do'. The hot food had obviously been standing out on the hotplates for a considerable amount of time and was dried and hard looking. I didn't have anything from the hot food selection and my friend just got some sausages, eggs and beans and left it all as it was inedible. As everyone was asked what time they would be taking breakfast, I would have thought it would have been easy to manage when hot food went out onto the hotplates but I would suggest that all of the food had been out since breakfast started at 06:30 so you can imagine how it was by 09:00 when we arrived for our pre-booked breakfast. Neither my friend or I feel that our Wellness Break delivered what we had anticipated. To say we are disappointed in the whole experience is an understatement. We won't be going back!
Very efficient staff
Paul W. Solo - 13/06/2021 Confirmed reviews ALL
Room was more than acceptable. Very good and updated shower. Comfortable bed. Nice and quiet. Excellent buffet breakfast and caring staff.
Was fantastic our stay we did not want to come home
Anonymous Friends - 13/06/2021 Confirmed reviews ALL
The only thing I would say is that I would defo recommend you to try the back massage it was amazing and tea was lovely and filling staff very friendly and helpful
Our most recent 20 reviews