ibis Bristol Temple Meads Quay 3 stars

Customer review rating (ALL Rating) 4.2/5 1,432 reviews

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Description

Hotel extras

  • Free WiFi

  • 3 min walk from Temple Meads train station

  • Meeting room on site

  • Triple rooms available

  • River taxi 2 min away

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

New Ecofriendly Ibis K-AI bedroom offers the ultimate and well-being comfort with modular furniture. One large Sweet bed by Ibis and 2 sofa beds. Large 46 inch TV. Ensuite bathroom, hairdryer, tea and coffee facilities. USB sockets and LED lights.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Accessible room feature wheelchair turning space, alarm cords, wheel-in-shower, bathroom grab rails, Sweet Bed by Ibis. Audible and visual or vibrating fire alarms on request.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

ibis Bristol Temple Meads Quay

Avon Street
BS2 0PS BRISTOL
United Kingdom

GPS:51.451515, -2.578207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 141 rooms
  • 5 rooms for people with reduced mobility
  • 141 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian
  • Swedish
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

FOGGS KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
36
Accessibility
Accessible service

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

The Ibis' all-you-can-eat buffet breakfast is a good way to get some much-needed fuel for the day ahead. You can munch on all the classic cooked items like bacon, sausages... and also cereals , muesli , porridge and much more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,432 reviews

Customer review rating 5.0/5

Noah B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay with us and found our location convenient. It’s great to know that you found the room comfortable and good value for money, and that our check-in and check-out process was smooth, even at such an early hour. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay in the future! Kind regards, Madoka

Customer review rating 4.0/5

Arran Y. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean and suitable for your overnight stay. We appreciate your comments regarding the lino flooring and understand that carpeting may have made the room feel warmer and cosier. Your feedback is valuable to us, and we will take it into consideration as we continue to look for ways to improve our guests’ comfort. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Kind regards, Madoka

Customer review rating 4.0/5

Roger H. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlie

Customer review rating 2.5/5

Albert L. Friends - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We're sorry to hear that the room was too warm and that the temperature controls were difficult to use, which affected your sleep. We understand how important a comfortable room temperature and a good night's rest are, and we're disappointed that we fell short on this occasion. We're also sorry that the bed did not meet your expectations in terms of comfort. On a positive note, we're pleased to hear that you enjoyed the food during your stay. Your comments are valuable to us, as they help us identify areas where we can improve the guest experience. We appreciate your honest feedback and hope we'll have the opportunity to welcome you back and provide a more comfortable stay in the future. Warm Regards, Reshma

Customer review rating 0.5/5

Richard B. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay with us and found our location convenient. It’s great to know that you found the room comfortable and good value for money, and that our check-in and check-out process was smooth, even at such an early hour. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay in the future! Kind regards, Madoka

Customer review rating 4.0/5

Arran Y. Couples - Confirmed reviews ALL

Room was clean and was fine for one night. We found it very strange having Lino flooring in the room. Having carpet would have made the room feel cosier as it felt cold and not as comfortable at times. Overall we just needed it for somewhere to sleep for one night so it did the job.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean and suitable for your overnight stay. We appreciate your comments regarding the lino flooring and understand that carpeting may have made the room feel warmer and cosier. Your feedback is valuable to us, and we will take it into consideration as we continue to look for ways to improve our guests’ comfort. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Kind regards, Madoka

Customer review rating 4.0/5

Roger H. Business - Confirmed reviews ALL

a good stay with absolutely no issues arising.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlie

Customer review rating 2.5/5

Albert L. Friends - Confirmed reviews ALL

The air temperature control is very confusing so the room was so warm and it was hard to sleep. Bed was not also not the best, as there's a thin mattress as support. But food is good.

Thank you for taking the time to share your feedback. We're sorry to hear that the room was too warm and that the temperature controls were difficult to use, which affected your sleep. We understand how important a comfortable room temperature and a good night's rest are, and we're disappointed that we fell short on this occasion. We're also sorry that the bed did not meet your expectations in terms of comfort. On a positive note, we're pleased to hear that you enjoyed the food during your stay. Your comments are valuable to us, as they help us identify areas where we can improve the guest experience. We appreciate your honest feedback and hope we'll have the opportunity to welcome you back and provide a more comfortable stay in the future. Warm Regards, Reshma

Customer review rating 0.5/5

Richard B. Friends - Confirmed reviews ALL

The hotel is completely aware that the polished wood floors, in the rooms, are absolutely lethal if you step out of the shower with the faintest trace of wet feet. Staff are also aware of this situation. Putting up a tiny sign in the bathroom, telling customers they can obtain a bathmat to mitigate this problem, from reception, is clear evidence that the company knows that this is a significant problem. I now have a ruptured hamstring and await a visit to a fracture clinic to see if I will need surgery, after slipping and falling in the circumstances above. The incident and my serious injury was reported to staff and whilst sympathetic, the admission that they knew of this problem was pretty surprising. Despite reporting the incident and serious injury, the Ibis at Temple Meads Quay sent me an email hoping that I had had a lovely time. Given that I'm now on crutches and completely disabled awaiting treatment, no, I did not enjoy my stay.

Customer review rating 4.5/5

Alison E. Business - Confirmed reviews ALL

Love this hotel - staff are super friendly & so accommodating

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlie

Customer review rating 5.0/5

Chandrasekaran K. K. Business - Confirmed reviews ALL

Amazing experience and very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlie

Customer review rating 3.5/5

Matthew C. Couples - Confirmed reviews ALL

Pleasently adequate for one night stay.

Thank you for sharing your feedback. We are pleased to hear that you found your stay adequate for a one-night visit. However, we always aim to provide a more enjoyable experience for our guests, and we appreciate your comments as they help us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Warm regards Kamilla Robak

Customer review rating 4.0/5

Bridget M. Business - Confirmed reviews ALL

If I’d paid a lower price I’d be very happy. Having paid a last minute premium I noticed the light was hanging from the ceiling - a strange fix for the bedside light. The air system was also not working. As it was cool outside it would have been hot air which would not have been welcome. I also found the beds incredibly hard. However… this is a decent hotel in a good location and I would stay again. The reception staff were deliberately vague about the roadworks outside. On the night I stayed they stopped around midnight and were manageable.

Dear Bridget, Thank you so much for your thoughtful review and your feedback. We are sorry about the issues you faced with the air cooling system and that you didn't find the beds comfortable. We am especially sorry that you experienced the reception staff as vague about the roadworks. We can assure you that the roadworks have been an unwelcome surprise for us as well - we have since been chasing more information on them but haven't been told anything else. All that to say that any vagueness would have been due to genuine lack of knowledge - however, this should have been better communicated with you and we do apologise for that. We are pleased that you still enjoyed your stay and would consider staying with us again. We look forward to welcoming you at your next visit! Kind regards, Charlie

Customer review rating 1.0/5

Elizabeth L. Couples - Confirmed reviews ALL

The room was so dirty and the light switch was hanging off

Please accept our sincere apologies for the cleanliness issues in your room and the problem with the light switch. This is not the standard we aim to provide, and we understand how disappointing this must have been. Your feedback has been taken seriously, and we will address these issues with our housekeeping and maintenance teams to help prevent this from happening again. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Kamilla Robak

Customer review rating 5.0/5

Denis G. Friends - Confirmed reviews ALL

Over all pleasant stay. The rooms were very clean and shower facilities suitable for all ages. Breakfast was very good with a large choice of foods. The security system in place in the hotel lifts preventing anyone without a room card from using them to access upper floors was appreciated by my female friend.

Dear Guest, Thank you for the great review of our hotel! We are so glad that you enjoyed your stay with us. We're especially pleased to hear that you appreciated our new security system - guest safety is a top priority for us and we will continue to improve in this area for the future. We are also glad that you enjoyed our breakfast buffet, cleanliness of the room and our convenient location. We hope to see you again very soon! Sincerely, Charlie

Customer review rating 5.0/5

Carole L. Couples - Confirmed reviews ALL

Excellent

Thank you for your wonderful review. We're delighted to hear you had a great stay and that everything met your expectations. Your kind words mean a lot to our team, and we're so pleased you enjoyed your time with us. We look forward to welcoming you back on your next visit to Bristol. Warm Regards, Reshma

Customer review rating 3.5/5

Caroline H. Families - Confirmed reviews ALL

My son and myself had a pleasant stay, comfortable clean rooms, helpful staff, only faults I can pick is that the rooms were very warm and would definitely beifit from having a fan available. Also the cooked breakfast wasn't the best, it was a little dried out but there were lots of alternatives available. We would stay again but would bring a desk top fan with us.

Thank you for taking the time to share your feedback. We’re delighted to hear that you and your son had a pleasant stay and enjoyed our clean, comfortable rooms and helpful team. We appreciate your comments regarding the room temperature and the cooked breakfast. Your feedback is valuable to us, and we will share it with the relevant teams to help us improve the guest experience. We’re pleased to hear that you would stay with us again, and we hope to have the pleasure of welcoming you and your son back in the near future. Kind regards, Kamilla Robak

Customer review rating 1.5/5

Roderic M. Solo - Confirmed reviews ALL

Although the staff were excellent and very helpful I would never stay at an ibis hotel again.

Thank you for your feedback. We are pleased to hear that our staff were excellent and helpful. However, we are sorry that your overall experience did not meet your expectations and that you would not consider staying with ibis again. We would appreciate the opportunity to understand what went wrong and use your feedback to improve our service. Warm regards Kamilla Robak

Customer review rating 4.5/5

Sally K. Couples - Confirmed reviews ALL

Friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reshma

Customer review rating 4.5/5

Nadia M. Families - Confirmed reviews ALL

Near train station and two nice cafes

Thank you for your wonderful review and high rating! We're so pleased you enjoyed our convenient location, with easy access to the train station and some lovely nearby cafés. It's great to know our hotel was a good base for your visit to Bristol. We hope to welcome you back again for another comfortable stay soon. Warm Regards, Reshma

Customer review rating 5.0/5

Lavinia R. F. Couples - Confirmed reviews ALL

I always choose Ibis when staying away. Great location , comfortable, clean room and as always friendly staff. Thank you!

Thank you for your wonderful review and for choosing Ibis time and time again. We're delighted you enjoyed our convenient location, comfortable and clean room, and the friendly service from our team. Your loyalty means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back again soon! Warm regards, Reshma

Customer review rating 2.0/5

Brian M. Solo - Confirmed reviews ALL

I was in a room on the seventh floor and the AC/heater in my room rattled all night - so two poor nights sleep. I asked for it to be looked at after the first night but it continued to rattle on the second night.

Thank you for taking the time to share your feedback. We sincerely apologise for the noise from the air conditioning/heating unit in your room and the impact it had on your sleep. We are particularly sorry that the issue continued on the second night despite being reported after the first night. This is not the standard of comfort we aim to provide, and we will follow up with our maintenance team to ensure the issue is properly investigated and resolved. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards Kamilla Robak

Customer review rating 3.5/5

Caroline D. Business - Confirmed reviews ALL

Rooms are soulless. You hear everything with neighbours above because of lino floors

Customer review rating 4.5/5

Campbell B. Couples - Confirmed reviews ALL

Clean room. Slept well. Overnight stay while travelling

Thank you for your review. We're delighted to hear you found your room clean and enjoyed a good night's sleep during your overnight stay. It's great to know we could provide a comfortable stop on your travels, and we hope to welcome you back again in the future. Warm regards, Reshma

Other web-users rate our hotel

  • 1,399 reviews 9.4/10 Location
  • 1,753 reviews 6.8/10 Room
  • 1,315 reviews 8.8/10 Service
  • 33 reviews 7.2/10 WiFi
  • 762 reviews 7.5/10 Cleanliness
  • 503 reviews 7.8/10 Breakfast

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