ibis Bristol Temple Meads Quay Hotel 3 stars

The staff are lovely and the room is clean and well suited to business trips... but the in-house food was awful. Pricey and near inedible. The lasagna managed to be cooked in the middle, half cooked and burned on the edges. The burger was pretty bland and the fully-loaded nachos were dry and just awful. The worst part was that this costed a premium... We were happy to pay a premium for convenience but after a long trip having nearly inedible food really soured our experience... The rest of the experience was flawless and we will be back... but we will deffos order in.

Although Accor describes this hotel as Ibis Budget its features are equal to those of a more substantial hotel. The foyer area ; the bar ; the general standard of maintenance ; cleanliness ; and, friendly and helpful staff stand out. I'm not sure about the quality of the food, although the provision of food is helpful during the current lockdown. My room was quiet. I can't work the air conditioning unit. What do the buttons mean on the control panel? I asked for a heater, as the weather was cold. The bed is comfortable, and the good size of the room is great. Since people are welcoming and the hotel seems to be well run you get positive memories.

The hotel and the room were clean and in a very quiet area. But the receptionist was rude and not kind when talking to me. Her face expression was horrible and like didn’t want answer and talk to customers. Shame!

I stayed for 3 nights. Even though there were tight restrictions due to COVID, the staff were very welcoming at made you feel at ease. The rooms are comfortable and the food was good under the circumstances. A special thanks to Azorra and Monica who were very professional and friendly. Nothing was to much to ask. Well done ladies!

The hotel is located in a very quiet area, very close to the train station. The rooms are clean and comfortable. The staff is super helpful, particularly the woman who checked me in, Azzurra, who made me feel valued and welcome. The team is doing quite a good job by keeping the environment covid safe and super clean. Will definitely come back.

I had to get to Bristol airport for 6am on New Year's Eve and so stayed at IBIS Bristol Temple Meads on 30th Dec. I arrived circa 6pm tired & cold but there was a warm welcome for me from Monika who very kindly agreed to print off some travel documents for me - without them, given the current restrictions due to the pandemic, boarding my flight would not have been so easy. Monika attended to my needs and made sure everything was in order even though this was at 7pm - the end of her shift.

Everyone is very welcoming and friendly and all very pretty. Staff certainly seems to work their hardest

Only stayed the one night this time as on business trip. Staff always welcoming and friendly.

The staff was amazing! They looked after me so much! I really recomend this hotel to anyone! Good cleaning standard for Covid as well!

A one night stay in lockdown 2. Staff trying very hard to make you feel welcome. Great hotel in an amazing location.

precautions are good - no daily cleaning during my visit & the option of breakfast in the room.

The experience was OK. The people are relatively nice, but we couldn't leave our bags after check out. This is the FIRST time this happens to me, we had to pay for the holiday inn to take our bags just because we simply couldn't take them so early. And the people were not understanding/nice. They were completely shut out to talk.

Only a short stay but easy to book,the hotel is ideally located and friendly staff.

On our morning of check out we were woke up 2hours before check out by a cleaner entering our room unannounced, she did apologise but we weren't very happy as it gave us a shock considering our check out wasnt for another 2 hours so left us with a bad experience of our stay. I've stayed in many ibis hotels and not had anything like this happen before, cleaners should know what rooms are occupied and what time the guests will be checking out so not sure how this happened.

I stayed at the ibis for 1 night, it's was a good experience. Helpful staff, clean room and an all round good experience despite the coronavirus restrictions.