ibis Bristol Temple Meads Quay

Only problem I had was the bed it wasn’t a proper mattress more like a mattress topper very uncomfortable so poor sleep

My room was overlooking a huge construction site that is working on Saturdays and Sundays

We had a good stay at the hotel and staff at front desk and at the restaurant was friendly and helpful in particular Mr. Michael. Good food at the restaurant, good assistance from front desk and great service. Very close to the temple meads train station (2 to 3 mins walk) and also a nice walk to Baldwin Street (20 mins). However, we would wish to state that the cleaner who came to clean our room on the morning of 19th September around 9am (eve of our check out on the 20th) insisted that she clean the room immediately when we told her that we needed just about 20 mins to leave so that she could clean the place then. She then insisted that she instead only pass us new towels only instead of doing up the room. This was not acceptable and we told her just to come back in 20 mins to clean the room as we would not be there by then. We then left and expected that the room would be cleaned. But when we returned that evening, the room was left completely undone. Fortunately, front desk (Mr. Titus) was really helpful and understood our problem. He tried to contact the cleaning team but noted that they had already left the hotel by 5pm so it was not possible to get our room done. He however understood our problem and promptly allocated us a new room for the night. Other than this, no issues. Also a note to guests that the hotel does not accept cash payments.

We had a comfortable bed in a pleasant room. As we arrived at, and left from Temple Meads station, this was an ideal place to stay.

just 2 nights and all i really wanted was a comfortable room in a suitable location