ibis budget London Heathrow Central 3 stars

Customer review rating (ALL Rating) 4.1/5 627 reviews

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700 Bath Road, Hertz House, Cranford, TW5 9TW HOUNSLOW, United Kingdom

Description

Hotel extras

  • Hotel Hoppa Shuttle bus to Heathrow T2& T3 and T5 - https://www.hotelhoppa.co.uk/services/

  • Family rooms available

  • Car parking for in-house guests is £13 and coach parking for £30 for 24 hours.

  • Park, Sleep & Fly packages available for 4, 8 and 15 days

  • 20min by car from Piccadilly Line @ Heathrow Airport and Elizabeth Line @ Hayes & Harlington

Our accommodation(s)

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Hotel location

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
United Kingdom

GPS:51.478954, -0.409147

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Restaurant

Our on site restaurant serves breakfast, tasty meals and worldwide beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  627 reviews

TripAdvisor Rating  4.0/5  3,025 reviews

Happy stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Every thing ok,clean nice room and pleasant staff

Dear James, Thank you for your wonderful feedback! We’re so glad to hear you had a pleasant stay with us. It’s great to know that everything from the room cleanliness to our team’s service met your expectations. We look forward to welcoming you again soon. If you ever need anything else, don’t hesitate to reach out! Best regards, B Vila Verde Assistant General Manager Ibis Budget London Heathrow Central

Customer review rating 0.5/5

Tomasz T. Solo - Confirmed reviews ALL

HELLO I had a reservation for New Year's Eve at your hotel, after arriving someone remotely opened my car after I had locked it. I reported it verbally to the reception, it was December 31st. .01/01/2025 18:01 pm again after locking the car someone opened it remotely I had to lock it again I will call the police for the first time. .02/01/2025 At about 12:30 at night I left the hotel and checked if everything was ok I discovered adhesive liquid behind the driver's seat or water that was poured on the floor behind the driver's seat it is IT WAS A RISK TO MY LIFE BECAUSE THERE ARE ELECTRIC CABLES ON THE FLOOR AND IF THEY FLOODED THEY COULD DAMAGE THE CAR WHILE DRIVING. . I also reported it to the police. . Please provide me with the phone number, email address and names of the people who own the parking lot I paid for at the hotel. 1) PHOTO OF RESERVATION 2)-3) REPORT OF OPENING THE CAR REMOTELY 01/01/25 AND FINDING WATER BEHIND THE DRIVER'S SEAT 02/01/25 GD 21 ORX WHITE VW T-CROSS

Dear Tomasz, Thank you for sharing your experience with us, and we sincerely apologize for the issues you encountered during your stay. We have received your email regarding the MET Police case, and we will reach out to you shortly with further details. In the meantime, to assist us in investigating the matter, could you kindly confirm the brand, model, and color of your car, as well as its location in the car park? This will allow us to review any available CCTV footage, should the authorities reach out regarding the incident. We understand the concern this situation has caused and are taking immediate action to improve security and address your feedback. If there is anything else you need, please don’t hesitate to contact us. Best regards, B Vila Verde Assistant General Manager Ibis Budget London Heathrow Central

Well located, quiet, friendly.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Quiet, just as I needed.

Dear Damon, Thank you for your excellent feedback! We are thrilled to know that you had a peaceful and comfortable stay with us at Ibis Budget London Heathrow Central. We are pleased that our location and quiet atmosphere suited your needs, and we truly appreciate your kind words about our friendly team. We also appreciate your positive comments about the easy booking experience and the great value for money, as well as the cleanliness and comfort of your accommodation. It's fantastic to know that everything from your arrival to check-out met your expectations. We hope to welcome you back soon and thank you once again for taking the time to share your feedback! Best regards, B Vila Verde Assistant General Manager Ibis Budget London Heathrow Central

The room temperature mustn't be controlled by hotel

TripAdvisor rating 2.0/5

wmtml TripAdvisor review

A budget hotel as the name is. it's alright overall. Except couple of inconvenient things. The first one is the lift. There's only two, slow lifts for the guests. Sometimes it's almost impossible to get it. The other one is, controlled room temperature by hotel. The room has a window that guest can't open it. So there's no way to avoid a very difficult discomfort with heat in the room. It's far from good truly.

Dear Guest, Thank you for taking the time to provide this feedback. We regret to hear about your experience with the lift service and room temperature control at our hotel. Our aim is to offer a comfortable stay, and we apologize for any inconvenience the waiting time for the lifts may have caused. We understand how crucial it is to have a quick and easy access to your room, especially after a day of travel or business. Regarding the room temperature, we strive to maintain a pleasant environment within our rooms and apologize if the temperature was not to your satisfaction. Our hotel design, with triple-glazed windows, does indeed focus on minimizing external noise for our guests' comfort. However, we appreciate your feedback on this matter and will take it into consideration as we continuously aim to improve our guest experience. We look forward to welcoming you very soon. Best regards, Shawaiz Bajwa Customer Service Agent

Stay

Customer review rating 3.0/5

Nocas Families - Confirmed reviews ALL

No one atend the fone call after 3x in different days l send email for change my reservation to two beds, ask me for reservation number and don't say anything. In the day l ask for 2beds and they say don't have he don't check the computer.

Hi Elza, Thank you for sharing your feedback. I’m sorry to hear about the difficulties you experienced with your reservation change and the communication issues you faced. This isn’t the level of service we aim to provide at Ibis Budget London Heathrow Central, and I completely understand how frustrating that must have been. I’ll personally review what happened and follow up with the team to ensure we improve our responsiveness to phone calls and emails. Your feedback is invaluable in helping us refine our processes, and I appreciate you bringing this to our attention. If you have any further questions or need assistance with future bookings, please don’t hesitate to reach out directly. We’d love the chance to provide a smoother experience next time. Thank you for staying with us, and I hope we can welcome you back under better circumstances. Best regards, B Vila Verde Assistant General Manager Ibis Budget London Heathrow Central

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  • 645 reviews 6.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.