ibis budget London Heathrow Central 3 stars

Customer review rating (ALL Rating) 3.9/5 598 reviews

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ibis budget London Heathrow Central - Image 1
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700 Bath Road, Hertz House, Cranford, TW5 9TW HOUNSLOW, United Kingdom

Description

Hotel extras

  • Hotel Hoppa Shuttle bus to Heathrow T2& T3 and T5 - https://www.hotelhoppa.co.uk/services/

  • Family rooms available

  • Car parking for in-house guests is £13 and coach parking for £30 for 24 hours.

  • 30 minutes away from Thorpe Park

  • 45 minutes from Central London by public transport

Our accommodation(s)

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Hotel location

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
United Kingdom

GPS:51.478954, -0.409147

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Restaurant

Our on site restaurant serves breakfast, tasty meals and worldwide beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  598 reviews

TripAdvisor Rating  4.0/5  2,992 reviews

Horrible, disgusting and cheap

TripAdvisor rating 1.0/5

lilpiggy99 TripAdvisor review

Awful, pictures are not a true reflection of this cheap "budget" hotel. One elevator holds 2 people and 6 pieces of luggage. The "free" meal from the airline was noodles, red sauce, lettuce, beans, and chocolate cake. No toiletries were provided. smallest rooms ever. The restaurant had two people working and was packed even after 9 pm, and refused to make more food.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. We understand that the elevator capacity can be a concern, especially when traveling with multiple pieces of luggage. Our aim is to provide a comfortable and convenient stay for all our guests, and we apologize if we fell short in this regard. Regarding the meal provided, we strive to offer a variety of options to cater to different tastes and we regret that the selection did not meet your satisfaction. We appreciate your comments on the amenities in our rooms. While we aim to maintain a budget-friendly option for travelers, we understand the importance of having certain comforts available. We also acknowledge that our restaurant can experience busy periods, and we're sorry for any inconvenience you encountered due to service delays. Our team works hard to serve all our guests promptly, and we regret if we did not achieve this during your visit. Finally, we are situated conveniently close to Heathrow Airport, offering easy access to airport terminals via our shuttle service, and we are just a short journey away from Central London's attractions. Our location is designed to provide an ideal base for travelers seeking both convenience and comfort. We hope we can welcome you back in the future. Kind regards, Miera Silveira Customer Service Agent

Poor low end motel

TripAdvisor rating 2.0/5

zakia633 Families - TripAdvisor review

Overall all low quality, it’s like sleeping in a school dorm. Washroom sink backed up, one of two elevators not working which caused a lot of delays for people checking in. Carpet looked grimy. On the other hand bed was good, room was generally clean. Booked a family suite and beds and pillows were comfortable.

Dear Zakia, Thank you for taking the time to share your review. We are pleased that you found the beds and pillows in our family suite to your liking, and that the overall cleanliness of your room was up to standard. We are sorry that your stay did not fully meet your expectations. We understand that an operational elevator is essential and we are looking into the delay you experienced. Our team is also addressing the issue with the washroom sink promptly. The upkeep of our facilities is a priority for us, and we regret that the condition of the carpet did not reflect our high standards. Nonetheless, we are delighted that the comfort of our rooms provided you with a good night's sleep. Our hotel is committed to delivering a budget-friendly stay without compromising on the essential comforts, such as a clean and comfortable sleeping environment. We hope to be able to welcome you back for an improved stay. Kind regards, Manisha Costa Guest service agent

Excellent stay over!

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

This hotel was exactly what I wanted - near the airport with a shuttle, fresh clean room with a great bed, nice bathroom, and a lounge with café food (and they have breakfast too) with very nice, welcoming staff!! And reasonably priced, too!!

A good option

TripAdvisor rating 4.0/5

plc1976 Solo travel - TripAdvisor review

It’s OK, although now branded Ibis Budget the legacy of Travelodge is still very apparent. Friendly reception staff, totally disinterested restaurant/bar staff. There are only two lifts which is not great at the best of times but currently only one works so queuing and waiting part of the experience. Beds are comfortable and room decor nice enough.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are pleased that you found our reception staff to be friendly and that our comfortable beds and pleasant room décor contributed to a positive experience during your stay. Our team takes great pride in providing a welcoming atmosphere and ensuring that our rooms offer a restful retreat for our guests. However, we apologize for certain aspects of your stay falling short of your expectations. We understand that having fully functional lifts is important for the convenience of our guests, and we are working diligently to address this as quickly as possible. We regret that you did not receive the engaging service that we aim to provide in our restaurant and bar. Our staff is usually known for their attentiveness and we are sorry that this was not your experience. We will follow up on your comments to ensure our usual high standards going forward. Nonetheless, it is wonderful to hear that you appreciated the convenience of our location, offering easy access to Heathrow Airport and Central London. Our hotel strives to provide a peaceful night's sleep to travelers and we're glad that you could benefit from this during your stay. We hope to welcome you back in the near future. Kind regards, Manisha Costa Guest service agent

one of two elevator working for a 6 story structure !!!

Customer review rating 1.5/5

Steve Couples - Confirmed reviews ALL

Small shower that is dangerous to get in and out of ,no hair dryer , no phone to call desk , One Manager at the desk was extremely nice.

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Other web-users rate our hotel

  • 1,722 reviews 8.6/10 Location
  • 2,396 reviews 6.2/10 Room
  • 1,926 reviews 7.4/10 Service
  • 90 reviews 6.2/10 WiFi
  • 1,161 reviews 6.5/10 Cleanliness
  • 681 reviews 2.2/10 Amenities
  • 585 reviews 6.4/10 Breakfast
  • 570 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.