ibis budget London Heathrow Central 3 stars

Customer review rating (ALL Rating) 4.1/5 669 reviews

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Description

Hotel extras

  • Heathrow hotel with a hot breakfast buffet, a bar and dining

  • Paid on-site parking with video surveillance

  • Park, Sleep & Fly packages available for 4, 8 and 15 days

  • Modern, soundproof rooms with free Wi-Fi near public transport

  • Hotel with a shuttle near Heathrow Airport Terminals 2 and 3

Our accommodation(s)

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Hotel location

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
United Kingdom

GPS:51.478954, -0.409147

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Restaurant

Choose from filling, wholesome dishes on our restaurant menu offering options from around the world, and enjoy a meal at the end of a busy day. With floor-to-ceiling windows, the venue is bright during the daytime, while evenings are cosy and convivial.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  669 reviews

TripAdvisor Rating  3.9/5  3,034 reviews

Very noisy

Customer review rating 1.5/5

Anna Solo - Confirmed reviews ALL

Dear Anna, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your recent stay did not meet your expectations, and we sincerely apologize for the inconvenience you faced. We understand how frustrating it must have been to deal with excessive noise during the night. Please rest assured that we take noise complaints very seriously and are reviewing our procedures to ensure that disturbances are addressed promptly and effectively. As you mentioned during check-out, you were disturbed at 3:00 am by loud conversations in the corridor. Upon reviewing our CCTV footage, we were unable to identify any activity in the corridor at that time. However, we completely understand how disruptive even the perception of noise can be, and we apologize for any discomfort this caused you. Regarding the concerns about the carpet and toilet, we regret that these issues were not brought to our attention during your stay or at check-out. Had we been made aware, we would have done our best to resolve them promptly. Your feedback has now been shared with our maintenance team to ensure these matters are addressed. We truly appreciate your honest review, as it helps us improve our services. While we regret that your experience was not as expected, we sincerely hope to have the opportunity to welcome you back and provide you with a much-improved stay. Best regards, Tasneem Bukhari Duty Manager

Super Location. Buses nearby. Easy to get to Airport. Friendly staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Esther, Thank you so much for taking the time to share your experience at ibis budget London Heathrow Central. We are delighted to hear that you enjoyed your stay with us and that our location, staff, and overall service met your expectations. It’s great to know that you appreciated the easy check-in and check-out process, the welcoming atmosphere, and the convenience of our restaurant. We also appreciate your feedback regarding the air conditioning. We regret any inconvenience this may have caused and will ensure our maintenance team looks into it to prevent future issues. Should you encounter anything similar during your next stay, please do not hesitate to reach out to our reception team — we’re always happy to assist. Your kind words about our restaurant staff mean a lot to us. We’ll be sure to pass along your compliments to them. We’re thrilled to hear that you would recommend us and plan to return during your next visit to London. It would be our pleasure to welcome you back for another comfortable and enjoyable stay. Thank you once again for your valuable feedback. Best regards, Tasneem Bukhari Duty Manager ibis budget London Heathrow Central

Managers Need to Learn Zero Tolerance Against Noise.

TripAdvisor rating 1.0/5

nicolasjuhap TripAdvisor review

Great stay

Customer review rating 5.0/5

Lee Solo - Confirmed reviews ALL

Dear Lee, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff friendly and helpful, and that you enjoyed the spaciousness of your room. It\'s wonderful to know that you appreciated our breakfast selection and found the hoppa bus service convenient for your travels to and from Heathrow Airport. We look forward to welcoming you back on your next visit. Best regards, Tasneem Bukhari ibis budget London Heathrow Central

Meh, ok hotel, nothing to write home about! Clean & comfortable

Customer review rating 2.5/5

Rob U. Families - Confirmed reviews ALL

Dear Rob, Thank you for your feedback. We appreciate your comments on cleanliness and comfort. We strive to create a memorable experience and regret that we did not meet your expectations. Your insights are invaluable for our continuous improvement. Best regards, Tasneem Bukhari DUTY Manager ibis budget London Heathrow Central

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Other web-users rate our hotel

  • 2,045 reviews 8.7/10 Location
  • 2,616 reviews 6.6/10 Room
  • 2,159 reviews 7.8/10 Service
  • 58 reviews 8.1/10 WiFi
  • 1,339 reviews 6.9/10 Cleanliness
  • 973 reviews 7.4/10 Value
  • 853 reviews 2.6/10 Amenities
  • 644 reviews 7/10 Breakfast

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