Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,464 reviews

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Novotel Birmingham Airport - Image 1
Novotel Birmingham Airport - Image 2
Novotel Birmingham Airport - Image 3
Novotel Birmingham Airport - Image 4
Birmingham Airport, West Midlands, B26 3QL BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Family Room with Queen bed + convertible sofa

Photo out of - Family Room with Queen bed + convertible sofa

A spacious room with Queen bed, convertible sofa featuring En-suite with bathtub with shower overhead, desk area, 55 inch LED TV and Free Wi-fi, Hair Dryer, Iron, Safe, and Tea/Coffee facilities. Upto 2 adults and 2 children.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
See availabilities

A spacious room with Queen bed and sofa bed ideal for families featuring en-suite with bathtub/shower combination, work area, 55 inches 4K Ultra HD LED TV and Free Wifi, hair dryer, iron, safe and tea/coffee facilities. Up to 3 people max. 2 adults

  • Views:

    Airport view or Courtyard View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A spacious room with Queen bed and sofa bed ideal for families featuring en-suite with shower, work area, 55 inches 4K Ultra HD LED TV and Free Wifi, hair dryer, iron, safe and tea/coffee facilities. Up to 4 people max. 2 adults

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Modern and contemporary Executive Room with Queen size bed, 55 inches 4K Ultra HD LED TV, free Wi-Fi, refreshing rain shower, hair dryer, iron, safe, mini fridge and Nespresso coffee. Executive bathroom amenities, bathrobe & slippers

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our accessible rooms offer comfort and ease with wheelchair turning space, accessible beds, wardrobes, mirrors, writing facilities, grab rails in bathrooms, and emergency alarm cords. Some rooms include a bath with a overhead shower.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Modern and contemporary Accessible Executive Room with Queen size bed, Rooms feature wheelchair turning space, alarm cords, wheel in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Vibrating fire alarms on request.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Telephone
Fax +44 121 782 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • BHX
  • BIRMINGHAM INTL

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 195 rooms
  • 6 rooms for people with reduced mobility
  • 30 family rooms
  • 16 connecting rooms
  • 195 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness Center

  • On site
  • Near the property

  • Parking pricing: 34.88 € 30 GBP Per day

GOURMET RESTAURANT & BAR

Photo out of - GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Cooking style
International
Classifications & labels
0
Capacity
104
Accessibility
Accessible service
Birmingham Airport, West Midlands, B26 3QL Birmingham, United Kingdom
Telephone +44 121 782 7000
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

We offer intimate spaces perfect for hosting small pre-wedding gatherings or welcome sessions for close family and friends, especially those traveling from overseas to Birmingham-providing a warm and personal start to your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,464 reviews

Customer review rating 4.5/5

Judith D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found your stay comfortable and suitable for your needs. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 1.5/5

Nick G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Christopher D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our convenient location, high standards, and the quiet atmosphere despite being busy. It is wonderful to know that Abby provided you with exceptional service during your dining experience. We appreciate your feedback regarding the restaurant pricing, and we strive to offer a quality dining experience to our guests. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 3.5/5

Andrew J. L. H. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Hannah B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found your stay comfortable and suitable for your needs. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 1.5/5

Nick G. Couples - Confirmed reviews ALL

Unable to shower in the early hours as there was no water pressure and no one present at reception to mention this too, have stayed at this hotel many times.

Customer review rating 5.0/5

Christopher D. Couples - Confirmed reviews ALL

The hotel is well situated for those travelling from Birmingham Airport. The hotel was to a high standard with friendly staff and considering the fact it has alot of travellers and flight crew exceptionally quiet which was great for us. The restaurant was expensive which we expected but the food was good and we were very well looked after by Abby who offered exceptional service. We would stay again.

Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our convenient location, high standards, and the quiet atmosphere despite being busy. It is wonderful to know that Abby provided you with exceptional service during your dining experience. We appreciate your feedback regarding the restaurant pricing, and we strive to offer a quality dining experience to our guests. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 3.5/5

Andrew J. L. H. Business - Confirmed reviews ALL

I repeatedly have to chase invoices from the hotel. When leaving the hotel and using the key deposit box this does not consistently initiate an email of the invoice requiring me to phone and request an invoice copy. This is inefficient and frustrating as a business user.

Customer review rating 2.0/5

Hannah B. Solo - Confirmed reviews ALL

Whilst the location, cleanliness and comfort of the room scores very high, the constant noise coming from above denied me a good nights sleep. It sounded like furniture moving- I was in room 223. Is there a kitchen or store room on the level above?

Customer review rating 4.5/5

Tvisha +. S. Solo - Confirmed reviews ALL

Room was clean, breakfast spread was good and staff was very kind and helpful.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed our breakfast offerings and found our staff to be helpful and kind. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.5/5

Judy P. Couples - Confirmed reviews ALL

Great for an early flight

Dear Guest, Thank you for your kind feedback. We are pleased to hear that our location suited your needs for an early flight. It is our goal to provide convenience and comfort to all our guests. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.0/5

Linda S. Couples - Confirmed reviews ALL

Very pleasant staff in the bar and restaurant. Room very good and quiet.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location and services met your expectations. Your kind words about our staff are greatly appreciated, as we strive to provide a pleasant experience for all our guests. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.0/5

Trevor H. Families - Confirmed reviews ALL

Convenient hotel for early morning flight.

Dear Guest, Thank you for your positive feedback regarding our hotel's location and convenience for early morning flights. We are pleased to hear that you found our services to your satisfaction. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 3.5/5

Evelyn P. Couples - Confirmed reviews ALL

Convenient location, friendly Reception

Dear Guest, Thank you for your feedback. We appreciate your acknowledgment of our convenient location and friendly Reception team. We continuously strive to enhance our guest experience and your comments are valuable to us. Kind regards, Kacper Novotel Birmingham Airport

Customer review rating 4.0/5

Simon S. Business - Confirmed reviews ALL

A very swish hotel, excellently located in the airport complex. Just across the road from the check-in desks.

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the quality of our hotel. We look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

David D. Couples - Confirmed reviews ALL

Only a late night early departure next morning

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to know that our hotel's location was convenient for your early departure. We hope to welcome you back for a longer visit in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

David L. Couples - Confirmed reviews ALL

Great welcome on arrival, having checked in using the app everything was ready for our arrival. Comfortable bar area with a good atmosphere and good choice of food and drinks. Room was a good size and bed was very comfortable. Staff were all very polite and attentive.

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 2.0/5

Richard M. Business - Confirmed reviews ALL

The hotel is very expensive for what it is. The rooms are in need of updating. The Aircon is awful, not making it close to a colder temperature of 18 - ended up sleeping with the windows open (at an airport), the shower leaks onto the floor, there is no extractor fan so the room gets even hotter whenever you have a shower. The room cleaning was hap hazard - first morning, the towels were not replaced like for like and left us short, the second morning, the room.was only half cleaned... The bin was left taken apart, dirty coffee mugs were left and the dirty wet towels were moved from the bathroom floor to the side but not taken away or replaced. Parking is also an issue - appreciating parking is provided by NCP, the regularly over book the closest car parks and make you par at the furthest car park and I have additionally been overcharged even when using the QR codes provided by the hotel. The staff and food were absolutely fantastic and I can't fault them. The staff were always helpful and polite, quick to fix or rectify anything they could as soon as they were informed. The food is amazing, always on point and despite airport prices, I would choose to eat at the hotel over places near the NEC.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Birmingham Airport. I sincerely apologize for the inconveniences you experienced during your visit. I understand your concerns regarding the room condition and the air conditioning system. We strive to maintain high standards, and your comments will be taken into consideration as we continuously assess our facilities for improvements. I regret that the housekeeping did not meet your expectations, and I appreciate your input as it helps us refine our services. It is heartening to hear that our staff and dining options met your expectations. I will certainly pass on your compliments to the team. Thank you again for your feedback, and I hope to have the opportunity to welcome you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

Convenient location, quiet room, comfortable bed,

Dear Guest, Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and enjoyed a quiet room with a comfortable bed. Your satisfaction is important to us, and we appreciate your kind words. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

Greg L. Couples - Confirmed reviews ALL

We stayed for 1 night before our flight from Birmingham airport. The check in process was very efficient and the staff on reception were smiley and friendly. We had a drink in the bar before our meal and the bar staff were also lovely. Finally we had a lovely meal in the restaurant and our waiter Abby was fantastic. Nothing was too much. Lovely hotel and we would happily stay again.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our excellent location, efficient check-in process, and the friendliness of our staff, particularly Abby in the restaurant. It is wonderful to know that you enjoyed your meal and found your overall experience comfortable. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 5.0/5

Tina W. Families - Confirmed reviews ALL

1st time in the Novotel with the family, everyone was very well catered for, spacious, clean rooms with excellent food in the restaurant

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed our spacious accommodations and dining options. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.5/5

Fiona H. Couples - Confirmed reviews ALL

Perfect location for airport. Comfortable room with Rituals toiletries. Good bar / restaurant. Would definitely stay here again for an early flight, great start to holiday.

Dear Guest, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the addition of Rituals toiletries. We look forward to welcoming you back for your next early flight. Best regards, Kacper Novotel Birmingham Airport

Customer review rating 4.0/5

Susan J. Solo - Confirmed reviews ALL

I was there for a very short time before an early morning flight. The desk staff were very obliging, finding me a room with a walk-in shower. I find getting in and out of a bath safely a trial but as an Australian I forget this is a common set-up in the UK. I had to wait but it was worth it. An ideal place for me to stay.

Dear Susan, Thank you for your kind feedback regarding your recent stay at Novotel Birmingham Airport. We are delighted to hear that Emmanuel was able to assist you in finding a room with a walk-in shower, ensuring your comfort during your short visit. We understand the importance of accessibility and strive to accommodate our guests' needs effectively. It is wonderful to know that our hotel served as an ideal location for your early morning flight. We appreciate your comments and look forward to welcoming you back in the future. Best regards, Anya Novotel Birmingham Airport

Customer review rating 3.5/5

Nicola R. Couples - Confirmed reviews ALL

Tables in the dining room were incredibly sticky, so bad we tried to avoid touching them. They didn’t look dirty just felt sticky. Room was good and couldn’t be more convenient for Birmingham Airport

Dear Nicola, Thank you for your feedback. We’re pleased to hear you enjoyed your room, our team and our convenient location for Birmingham Airport. We’re sorry the dining tables felt sticky during your visit. We would like to clarify that this is due to the lacquer finish of the tables and is not related to cleanliness. However, we understand this may have been unpleasant and appreciate you bringing it to our attention. We hope to welcome you back soon. Best regards, Anya Novotel Birmingham Airport

Other web-users rate our hotel

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  • 10 reviews 6.5/10 WiFi
  • 1,869 reviews 8.7/10 Food
  • 703 reviews 7.7/10 Cleanliness
  • 511 reviews 9.1/10 Bar
  • 453 reviews 9.2/10 Vibe

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