Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,488 reviews

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Birmingham Airport, West Midlands, B26 3QL BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Telephone
Fax +44 121 782 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,488 reviews

TripAdvisor Rating  4.2/5  5,201 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Timothy S. Couples - Confirmed reviews ALL

Great location for the airport. Well appointed modern hotel with a good restaurant.

Customer review rating 4.0/5

David E. Families - Confirmed reviews ALL

We stayed here for my 60th on the 12 December and despite the restaurant being booked due to a flight cancellation, it gave us all we needed to start our holiday off in style. Great location, friendly staff and no rip-off bar prices

Great location, food, drinks and staff.

TripAdvisor rating 5.0/5

David W TripAdvisor review

A lovely warm friendly atmosphere with a fantastic range of food and drink. The food was beautiful all served by our brilliant staff member Harman. Best place to stay on airport only yards from departures.

Customer review rating 2.0/5

Gavin L. Business - Confirmed reviews ALL

On arrival the queue for check-in was lined out the door. I waited 1 hour from 9.30 in the evening until check in. There was a cancelled flight. 2 check in desks were available. Why not have one of the desks for those with existing reservations - which when not occupied could pick up from the other queue (cancelled flight). An upgrade was given - thank you - but given the length of time I would be there it could not deliver value.

Dear Gavin, Thank you for taking the time to share your feedback. We are very sorry for the delay you experienced during check-in and understand how frustrating it must have been to wait for such a long time. On that evening, we were operating with two team members, and an unexpected flight cancellation resulted in a significantly higher volume of arrivals than anticipated. Our team did their best to manage the situation as efficiently and fairly as possible. While we always aim to assist our guests promptly, we are unfortunately unable to prioritise one group of guests over another during periods of disruption. We appreciate your understanding and are pleased that we were able to offer a room upgrade; however, we regret that it did not add meaningful value to your stay. Please accept our sincere apologies that our efforts to make amends did not fully meet your expectations. Your feedback is important to us, and we will continue to review our procedures to improve the arrival experience for all our guests. Thank you again for bringing this matter to our attention. Best regards, Novotel Birmingham Airport

Customer review rating 5.0/5

Elizabeth L. Solo - Confirmed reviews ALL

Was great clean welcoming staff decorated For xmas and Santa for Kiddies meal was delicous hot tasty had bit wait on dessert but bar was very busy was nice stay room quiet clean comfy ready for My early Mornning flight

Dear Elizabeth, Thank you for your wonderful feedback! We’re delighted you enjoyed your stay, from the festive decorations and welcoming staff to the delicious meals. We appreciate your patience with the dessert wait and are glad you found your room comfortable and quiet for your early flight. We look forward to welcoming you back soon. Best regards, Novotel Birmingham Airport

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Other web-users rate our hotel

  • 1,319 reviews 9.5/10 Location
  • 1,694 reviews 7.9/10 Room
  • 2,781 reviews 9.5/10 Service
  • 11 reviews 7.8/10 WiFi
  • 1,517 reviews 8.4/10 Food
  • 656 reviews 8.6/10 Cleanliness
  • 472 reviews 9.1/10 Bar
  • 432 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.