Novotel Birmingham Airport Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 19,749 reviews

ALLSAFE approved hotel

Information message

Novotel Birmingham Airport
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+ 18 Services

Hotel extras

  • Fully-equipped gym for all hotel guests

  • Located one-minute away from Birmingham Airport

  • Free airport SkyRail service located nearby

  • Six fully-equipped meeting rooms on-site

  • 24-hour bar is perfect for pre-flight drinks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Birmingham Airport

Birmingham Airport
West Midlands
B26 3QL birmingham
united kingdom

Fax: (+44)121/7820445

Check-in from 15h00

Check out up to 12h00

  • 6:  6 BIRMINGHAM

  • 900:  900 BIRMINGHAM

  • 966:  966 BIRMINGHAM

  • By plane

    BIRMINGHAM INTL At 1.29km / 0.8 miles - Shuttle free

  • By car

    M42 JUNCTION 6 At 1.61km / 1 miles

  • By car

    M6 JUNCTION 4 At 2.41km / 1.5 miles

  • By train

    BIRMINGHAM INTERNATIONAL At 1km / 0.62 miles

  • By train

    BIRMINGHAM NEW STREET At 13km / 8.13 miles

GPS:52.452778, -1.731804

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar & Restaurant

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 48

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Novotel Birmingham Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

19,749 reviews

TripAdvisor Rating 4.0/5

3,166 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very convenient position

Customer review rating 4.5/5

William Couples - 12/01/2022 Confirmed reviews ALL

The newly refurbished rooms are excellent and the hotel is only a 2 minute walk from the terminal. The provision of USB charging sockets is a useful addition. The return of the extras missing during the last wave of Covid is welcome.

Dear William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Good Stay

Customer review rating 4.5/5

Jane D. Couples - 11/01/2022 Confirmed reviews ALL

Our stay went very well, the staff couldn’t have been more helpful. Having wheelchair assistance to the airport the following day was invaluable.

Dear Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Excellent location

Customer review rating 5.0/5

Anonymous Couples - 10/01/2022 Confirmed reviews ALL

Easy check in really lovely room and could not get a closer hotel to the departure at the airport

Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Very tidy

Customer review rating 4.0/5

Nigel W. Couples - 09/01/2022 Confirmed reviews ALL

All good but the food and drinks are well over priced.

Dear Nigel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Very handy

Customer review rating 5.0/5

X Couples - 09/01/2022 Confirmed reviews ALL

Good location. Very friendly helpful staff.

Dear Graeme, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Well pleased

Customer review rating 4.5/5

Phill Couples - 09/01/2022 Confirmed reviews ALL

Nice clean comfortable room and excellent food.What more can you ask for

Dear Philip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

One night stay

Customer review rating 4.5/5

Jenny G. Couples - 08/01/2022 Confirmed reviews ALL

we stayed the night before a early flight, room was very comfortable and clean, staff were all friendly, we ate in the restaurant which was good but not as good as it used to be pre-covid. Would definitely stay again

Dear Jenny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Located a short walk from the airport entrance.

Customer review rating 4.5/5

Ian Couples - 08/01/2022 Confirmed reviews ALL

We stay at this hotel when ever we fly from Birmingham. It's right by the airport entrance. Much more convenient for early morning or late evening travel.

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Well located

Customer review rating 2.5/5

Ingrid G. Couples - 08/01/2022 Confirmed reviews ALL

food was not good at restaurant bedroom not cleaned bottle top under cabinet

Dear Ingrid, Thank you for taking the time to tell us about your experience at the Novotel Birmingham Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Terron - Operations Manager

A beautiful hotel: welcoming, clean and only a short walk from the terminal.

Customer review rating 4.5/5

Mrs G. E. Couples - 06/01/2022 Confirmed reviews ALL

Large clean room with a beautiful bathroom; good food and wine in the restaurant; and a extensive help your-self breakfast buffet.

Dear Gail, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Comfortable night

Customer review rating 4.5/5

Zoe Families - 06/01/2022 Confirmed reviews ALL

The location was perfect for us who were flying early in the morning at Birmingham airport. We found the room quite spacious with two double beds and a travel cot. The room was comfortable and perfect for families. We liked that there was a kettle with tea, coffee etc in the room so we could make baby’s bottles with ease and help ourselves to a cup of tea. We found that the toilet being seperate to the bathroom was super convenient The beds were comfortable and we all slept well, overall we had a fantastic stay and the only thing we can criticise is the menu in the resteraunt as there wasn’t much choice and the portion sizes are on the small size.

Dear Zoe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Good location

Customer review rating 4.0/5

Robert, F. S. Couples - 05/01/2022 Confirmed reviews ALL

Good stay comfy bed

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Ideal for flight

Customer review rating 5.0/5

Karen B. Couples - 03/01/2022 Confirmed reviews ALL

Clean organised and felt safe

Dear KAREN B., Thank you so much for your positive review regarding your stay at the Novotel Birmingham Airport. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It pleases us a lot to see you have had a great experience with us and we hope to see you soon! Sincerely, Marta Guinott Assistant F&B Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

It's a hotel and we stayed there, comfortable bed.

Dear Yvone, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again next time you visit Birmingham Airport. Sincerely, David Terron - Operations Manager

Well located for early flight

Customer review rating 4.5/5

D. Couples - 02/01/2022 Confirmed reviews ALL

Welcoming and covid secure

Dear MOORE D., Thank you so much for your positive review regarding your stay at the Novotel Birmingham Airport. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It pleases us a lot to see you have had a great experience with us and we hope to see you soon! Sincerely, Marta Guinott Assistant F&B Manager Sincerely,

Comfortable overnight

Customer review rating 4.5/5

Kim Couples - 01/01/2022 Confirmed reviews ALL

Quick check in, comfortable room, bar & restaurant service good on a busy night before Christmas, spotlessly clean, felt very secure

Dear KIM A., Thank you so much for your positive review regarding your stay at the Novotel Birmingham Airport. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It pleases us a lot to see you have had a great experience with us and we hope to see you soon! Sincerely, Marta Guinott Assistant F&B Manager

Poor

Customer review rating 2.0/5

Contact M. D. Couples - 31/12/2021 Confirmed reviews ALL

Bad room position after my specific request, absolutely filthy disgusting towel.

Dear Stephen, Thank you for taking the time to tell us about your experience at the Novotel Birmingham Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with your room allocation and the cleanliness of the room, and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Terron - Operations Manager

Overnight stay before flight

TripAdvisor rating 5.0/5

DBCamper 03/10/2021 TripAdvisor review

Very efficient check in. Extremely comfortable room. We went for what I think is called the Executive room. Lovely meal in the restaurant with excellent service. Always stay here prior to a flight and will definitely stay again.

Dear DBCamper, Thank you very much for your fantastic review and feedback! We hope we can welcome you back again soon. Best regards, David Terron - Operations Manager

Poor Restaurant Service

TripAdvisor rating 2.0/5

Fricky71 Business - 03/10/2021 TripAdvisor review

A business hotel, located next to an airport that closes kitchen at 9:30 pm. I had to order food from a delivery service as nothing else was available. With 200 Euro the room night, that's not acceptable

Dear Fricky71, Thank you very much for your feedback. Unfortunately we are unable to have our kitchen open 24/7, but we hope the rest of your experience was a pleasant one. Best regards, David Terron - Operations Manager

Another enjoyable stay!

TripAdvisor rating 5.0/5

Rosiemadcat 09/09/2021 TripAdvisor review

Novotel Birmingham Airport. I love my pre holiday stay here! Spotlessly clean, beds sooo comfortable. Very pleasant and helpful staff throughout. Many thanks to all working on the evening of 6th September, despite being very busy they were still efficient, helpful and attentive. A lovely relaxing start to my holiday!

Dear Rosiemadcat, Thank you very much for such a wonderful feedback. We hope we can welcome you back next time you visit Birmingham Airport. Best regards,

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