Novotel Birmingham Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,504 reviews

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Birmingham Airport, West Midlands, B26 3QL BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Prime location just opposite the Airport Terminal

  • Soundproof and spacious rooms. Single or double sofa available in Family rooms.

  • Free SkyRail service connecting Birmingham International Airport and Train Station/NEC

  • Six small and medium size, fully-equipped meeting rooms on-site.

  • 24-hour Bar and Rooms Service. High speed Wi-Fi.

Our accommodation(s)

Hotel location

Novotel Birmingham Airport

Birmingham Airport, West Midlands
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452778, -1.731804

Telephone
Fax +44 121 782 7000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMET RESTAURANT & BAR

Located just steps from the terminal, Gourmet Restaurant & Bar blends bold global flavours with comforting classics, handcrafted drinks, and warm, world-class service. Open to all, it's the perfect spot to relax, refuel, and enjoy an unforgettable meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,504 reviews

TripAdvisor Rating  4.2/5  5,190 reviews

Certificate of excellence 2025

Business Trip

TripAdvisor rating 5.0/5

stuartc478 TripAdvisor review

Room was comfortable and very clean. Had a great nights sleep. The restaurant food was good, waiters were very attentive and polite. Beats the Hilton up the road.

Excellent service

TripAdvisor rating 5.0/5

Bella-the-boo TripAdvisor review

Visited here for four nights recently and had excellent service, particularly from Kal and Harman in the bar who each provided great service with a friendly and professional approach, ensuring my mum and I were well looked after. Both staff are a credit to the hotel

Good but needs improvement

TripAdvisor rating 3.0/5

ninamQ8508KJ TripAdvisor review

I stayed here as a solo wheelchair user. Whilst the hotel itself is good they put me on 6th floor with no thought to evacuation in the event of an emergency they did not even ask if I would need any assistance to get out of the building. Should they need arise in this day and age? This is completely unacceptable putting a wheelchair user on the top floor and then not giving them advice on how to evacuate when they can’t walk downstairs is unacceptable. Come on Novotel you need to do better for your disabled guests.

Customer review rating 4.5/5

Lisa P. Couples - Confirmed reviews ALL

Excellent

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location met your needs perfectly. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Novotel Birmingham Airport

Customer review rating 2.0/5

Gordon F. Couples - Confirmed reviews ALL

The hotel is lovely but our room 214 was dirty in places . The toilet floor had dirty pieces of toilet paper and hairs behind the door . The bath had many dark hairs in it . The toilet floor was cleaned very quickly . There was only 2 tea bags and when we asked for more we’re told only peppermint tea was available . There were 2 large stains on the carpet , one outside the bathroom door which had been attempted to be removed but there was a large stain on the floor under the left hand bedside shelf . Very off putting when putting your bare feet on the floor . The breakfast was good and plenty of it .

Thank you for taking the time to share your feedback. I am truly sorry to hear about the cleanliness issues you experienced in room 214, as well as the limited tea options during your stay. This is far below the standards we aim to provide, and I completely understand how disappointing and uncomfortable this must have been. Please be assured that I have already contacted you directly via email to address your concerns in more detail and to ensure this is followed up with our housekeeping team. I am pleased to hear that you enjoyed the breakfast, but once again, I sincerely apologise for the aspects of your stay that fell short. We appreciate your feedback, as it helps us improve the experience for all our guests.

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Other web-users rate our hotel

  • 1,311 reviews 9.5/10 Location
  • 1,695 reviews 7.9/10 Room
  • 2,795 reviews 9.5/10 Service
  • 11 reviews 7.8/10 WiFi
  • 1,533 reviews 8.4/10 Food
  • 655 reviews 8.6/10 Cleanliness
  • 475 reviews 9.2/10 Bar
  • 431 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.