ibis Styles Liverpool Centre Dale Street - Cavern Quarter Hotel 3 stars

Check in wasn't as good as it could have been we were just given our key. No offer of hotel info given, so thought we could read in in room information pack except there wasn't one. Certain info was positioned around the foyer and in the lift but if you didn't read it you had no idea that you had to request a room clean or that there was a complimentary breakfast. As we had not seen either of these until pointed out on our departure. Despite a request for additional tea & milk it wasn't provided. The room however was clean on arrival and the beds were wonderfully comfortable. Staff were very pleasant just not as informative as they might be.

Ideal for cavern quarter and short walk from riverside and dock areas

Lovely experience the staff are very friendly and professional. Perfect location for our stay.

Brief stay but room was clean and comfortable. Only drawback was that the hairdryer didn't work. Reported to reception on check out.

Premium Room on the 7th floor. The room was spacious and spotlessly clean. Unlimited coffee and tea making. Complete with iron and ironing board if required. All the staff were very friendly and accommodating. Will definitely stay here again.

As above well situated hotel, usual Ibis style although liked the way no reception desk staff just mingle, special mention for Holly who had very nice way with guests and was very helpful. Room clean slightly small but only really sleeping there so no issues. Breakfast included decent food could maybe off some bacon and sausages but very good quality. Overall decent stay

Stayed for 3 nights (mid-week). Beatles themed rooms. Rooms are compact but clean & bright with a comfy bed. Well located for travel aroubd the City. Staff friendly and always available to assist during your stay.

Fab

Just a 1 night stop, perfect location for cavern quarter.

Friendly helpful staff. Good sized room and well equipped for a short stay.

Fantastic 2 days away

The welcome was good and we felt the hotel was managed efficiently. The room was comfortable and clean room. The atmosphere in the 'lobby', bar/breakfast area was very pleasant & relaxed

Decided on a last minute break and having stayed in various Ibis Styles hotels we had a level of expectation. A small issue with the room was quickly rectified and the two young ladies who checked us in also spent time finding out what we wanted to do and made some great recommendations. The staff epitomised the welcoming Liverpool reputation and overall the hotel was great - would recommend the Premium Room for space and a good coffee if needed Would always take the breakfast as a good start to the morning and enough variety to cover most needs

The staff can’t do enough for you here - friendly - professional and welcoming The rooms are spotless and a good size Location was perfect for us to have a walk round the city centre and the docks We have stayed here a few times now as we love it so much

Hospitality is all about people. Ibis has nailed it by having an excellent team at the Liverpool Centre hotel. Very helpful and friendly staff who provided us guidance on eveyrthing we needed. We had our pet staying with us and they helped store his wet food in the kitchen for us, which ensured he had his food fresh when he needed it! They maintained excellent measures to ensure we do our best to prevent spreading COVID19. Always wore masks, had sanitizers everywhere and also ensured that even lift access was restricted with a very obvious notice board. This is something I truly appreciate as I have seen places where the rules state something and what they practiced were a bit contradictory. The complementary breakfast was simple but fulfilling. Being vegans, they kindly provided us with the vegan alternatives for everything they served their non-vegan guests. Due to COVID19, there was no longer a buffett, but a packed breakfast, they they had neatly labelled for us to collect. All in all, it was a very pleasant stay with the staff making sure that we were warmly welcomed. Regarding noise levels - it is the city center, so on a Friday/Saturday night, it can get noisy outside but if you close the windows, all of it is gone. Room looked a lot bigger in the pictures, but was just cosy enough for a couple with a dog. Location is everything - city centre! walk out and you get to all the eat-outs and enjoy the nightouts. I wish I asked the names of the staff to mention on my reviews. I didn't. So I am just going to say that I would go back again if I have my next trip. There is plenty of parking behind the buidling in an NCP car park, where you could park your car overnight for a discounted price if you are staying at Ibis.