ibis Styles Liverpool Centre Dale Street - Cavern Quarter Hotel 3 stars

Customer review rating 4.6/5 5,231 reviews
ibis Styles Liverpool Centre Dale Street - Cavern Quarter
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Room 1

Number of guests
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Continental buffet-style breakfast served each morning

  • Nearby Liverpool One shopping centre and Royal Albert Docks

  • The Cavern is just a five-minute walk away

  • For discounted car parking, please use NCP Moorfields located behind the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Styles Liverpool Centre Dale Street - Cavern Quarter

67 Dale Street
L2 2HJ
liverpool
united kingdom

Tel: +441512431720

Fax: (+44)1512431725

Contact email

Check-in from 14h00

Check out up to 12h00

  • National Express :   Main Norton Street

  • By plane

    L/POOL JOHN LENNON At 14km / 8 miles

  • By boat

    FERRY TERMINAL At 0.5km / 0.31 miles

  • By train

    LIVERPOOL LIME ST At 0.75km / 0.47 miles

GPS :53.408451, -2.987728

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Premium Room with Double Bed

  • Max. number of persons: 2
  • Area: From 20

The Queen

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

The Duet

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
Accessible room

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15
Accessible room

Accessible Standard Room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Offering a varied menu of healthy, international cuisine using locally sourced ingredients, our on-site restaurant provides the perfect spot to take your time over dinner and relax and unwind in style.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Liverpool Centre Dale Street - Cavern Quarter

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,231 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,655 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.6/5

Sandy Couples - 20/02/2020 Confirmed reviews ALL

Great hotel very friendly staff, extremely clean throughout, good breakfasts and free coffee and tea unlimited. Located in the middle of all the attractions(within 10 minutes walk)

Dear Sandy, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Sandy, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Well located for Cavern Quarter trip

Customer review rating 4.6/5

Kelly Couples - 19/02/2020 Confirmed reviews ALL

Lovely hotel, check in isn't really quick despite checking in online prior to arrival we still had to wait around to check in. Also was informed our room was ready for us but if we wanted it at 12 we would have to pay £10 extra so I don't understand why if rooms are ready and waiting not to just let people have the room key. Room was lovely very clean . Good choice for breakfast. Added benefit was checkout time of 12pm. Would stay again.

Dear Kelly, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Room was terrible

Customer review rating 4.6/5

Gary M. Couples - 18/02/2020 Confirmed reviews ALL

Small room and Porto cabin toilets

Dear Gary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanna

Central, well located, clean & comfortable

Customer review rating 4.6/5

Sean Couples - 18/02/2020 Confirmed reviews ALL

Good clean rooms with beds being comfortable. Good buffet breakfast and nice foyer area. Staff very friendly and accommodating.

Dear Sean, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Sean, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Great location, nics nreakfast, staff need improvement

Customer review rating 4.6/5

Lena Couples - 18/02/2020 Confirmed reviews ALL

I stayed in this hotel with my boyfriend for two nights. The hotel is clean, modern and well located. It is very central. The breakfast was very nice. We arrived at the hotel exhausted with our luggage and were greeted by a gruff waitress who seemed fed up. She wasnt very friendly and first impressions are very important, so as this was our first interaction with a member of staff it wasn't a good start. She didn't smile and wasn't very helpful. I asked if it would be possible to check in early, as it was 9am and we weren't due to check in until 2pm. I explained that we were doing a Beatles tour at 2pm and were really tired so would love to rest pripr to doing the tour. The hotel didn't seem busy, but she said that we couldn't check in early as there was no room available. I asked her if we could leave our luggage at the hotel while we walked around Liverpool waiting for the tour to start and she said ok. She made no conversation at all. I remarked that the hotel was lovely...and she ignored me! We put our suitcases into a luggage hold room and left to explore the city. We returned after the Beatles tour and collected our bags and went to our room. Upon opening my suitcase, I realised the suitcase I was given wasn't mine at all! I brought it downstairs and explained to another girl who was working that I had gotten someone else's suitcase. She didn't apologise, she just unlocked the room for me and I got my suitcase and put the other suitcase in. It might be helpful to label suitcases with room numbers or some other means of identification but the current method isn't very secure. Our last dealing with a member of staff was the day we were leaving. It was a lovely guy who ordered our taxi to the airport for us and he conversed with us while my partner and I ordered food and drinks after checking out and we waited for our taxi. The food we ordered was very nice. I had the vegetarian lasagne which was delicious. Overall, I don't think I would stay again, unfortunately. To me, customer service is very important and that's what let The Ibis Styles down.

Dear Lena, Thank you for taking the time to share your feedback with me. I would like to apologise for the lack of great service that you experienced.While I wish you had a better experience, it is feedback like this that we learn from and use to improve and I appreciate your honesty. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short for which I sincerely apologise for. I have already shared your feedback with the two ladies that were assisting you that day and I can assure you that this will be a good lesson for them see how their behaviour can make someone feel about the enire hotel experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Plese let me now if I can assit you further. Sincerely, Joanna Aniolkowska General Manager

Excellent location

Customer review rating 4.6/5

Katie W. Families - 18/02/2020 Confirmed reviews ALL

Clean rooms but we’ll used. Breakfast very busy and not in a good location.

Dear Katie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Brilliant breakaway

Customer review rating 4.6/5

Catherine D. Couples - 17/02/2020 Confirmed reviews ALL

As soon as we arrived through the doors to the quirky foyer we were greeted with a warm welcome immediately. Our queen room was perfect with plenty of space and everything we needed with a view of the tower and Cathedral . Breakfast was fresh,plentiful with enough to choose from. The hotel is close to everything Liverpool has to offer including railway station bars restaurants shops museums and Docks

Dear Catherine, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Catherine, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Parking situation spoiled out stay

Customer review rating 4.6/5

Tracy C. Couples - 17/02/2020 Confirmed reviews ALL

Good location but the breakfast was a bit rubbish and the parking really annoyed us.

Dear Tracy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Accurate

Customer review rating 4.6/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Warm welcome comfy room

Dear Angela, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna
Customer review rating 4.6/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

the most annoying thing about this hotel is that there are no plug sockets by the head of the bed, and as the room is very small with only one chair that means 2 people can't read/charge their phones at the same time

Dear Elizabeth, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

perfect stay

Customer review rating 4.6/5

Tom Friends - 15/02/2020 Confirmed reviews ALL

beautiful decorations, rooms are very clean and spacious, very good breakfast. staff is amazing and very quick check in. we had dinner and it was very tasty.

Dear Tom, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Super

Customer review rating 4.6/5

Sarah Solo - 15/02/2020 Confirmed reviews ALL

very friendly staff, great breakfast, comfortable and clean rooms. arrival welcome very good.

Dear Sarah Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

love the hotel

Customer review rating 4.6/5

Jayne Solo - 15/02/2020 Confirmed reviews ALL

I love this hotel, rooms very clean and comfortable, very tasty continental breakfast, amazing staff and easy check out. great value.

Dear Jayne, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Jayne and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Friendly budget hotel with good breakfast

Customer review rating 4.6/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

We stayed one night when our transport was disrupted by Storm Ciara - this was a good budget option not far from the train station, breakfast included which was a plus. Staff were very friendly.

Dear Elizabeth, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

very nice hotel

Customer review rating 4.6/5

Sebastien Friends - 15/02/2020 Confirmed reviews ALL

beautiful clean rooms, love the decor, tasty breakfast, dinner very good, staff very friendly. love the reception welcome. quick check out.

Dear Sebastien Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna
Customer review rating 4.6/5

Anonymous Couples - 14/02/2020 Confirmed reviews ALL

Well located. Good breakfast. Comfortable room.

Dear Barrie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Just perfect

Customer review rating 4.6/5

Michael Couples - 13/02/2020 Confirmed reviews ALL

The staff is very friendly, very good continental breakfast and clean rooms.

Dear Michael Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Perfect

Customer review rating 4.6/5

John Solo - 13/02/2020 Confirmed reviews ALL

Amazing staff, very good breakfast, clean room

Dear John, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Great stay

Customer review rating 4.6/5

Stepg Couples - 13/02/2020 Confirmed reviews ALL

Very good breakfast, spacious and clean rooms. Friendly staff.

Dear Stepg Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanna

Great location

Customer review rating 4.6/5

Julie Solo - 13/02/2020 Confirmed reviews ALL

Lovely comfortable room, excellent staff who are very warm friendly nothing too much trouble.

Dear Julie, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Julie, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager
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