ibis Styles Liverpool Centre Dale Street - Cavern Quarter 3 stars

Customer review rating (ALL Rating) 4.9/5 651 reviews

Best price
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ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 1
ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 2
ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 3
ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 4
67 Dale Street, L2 2HJ LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with The Cavern being around the corner, free wifi throughout the hotel

  • Recommended discounted car park at NCP Moorfields behind the hotel

  • We welcome well-behaved dogs for £10 per dog, per night

  • Complimentary unlimited hot drinks and water All Day long during your stay

  • Wake up to a continental buffet breakfast, complemented by a selection of hot items

Our accommodation(s)

Hotel location

ibis Styles Liverpool Centre Dale Street - Cavern Quarter

67 Dale Street
L2 2HJ LIVERPOOL
United Kingdom

GPS:53.408451, -2.987728

Telephone
Fax +44 151 243 1725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

RESTAURANT

Offering a varied menu of healthy, international cuisine using locally sourced ingredients, our on-site restaurant provides the perfect spot to take your time over dinner and relax and unwind in style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  651 reviews

Customer review rating 5.0/5

Stella P. Solo - Confirmed reviews ALL

Excellent !!

Dear Stella, Thank you so much for taking the time to share such wonderful feedback following your stay at ibis Styles Liverpool Centre Dale Street - Cavern Quarter. We are absolutely delighted to hear that you had an excellent and stress-free experience with us. It is fantastic to know that you found our team helpful, your room and bed comfortable, and that you enjoyed the cleanliness of the hotel as well as the variety offered at breakfast. Your kind comments regarding our sustainability initiatives are also greatly appreciated, as this is something we are very committed to. We will be especially pleased to share your lovely feedback with our reception team, particularly the two young ladies you mentioned, who will be thrilled to know they contributed positively to your stay. Thank you once again for your wonderful recommendation and loyalty as an ALL member. We are delighted to hear that you will definitely stay with us again, and we look forward to welcoming you back very soon. Kind regards, Greta Di Pinto Assistant General Manager

Customer review rating 4.5/5

Anba M. Solo - Confirmed reviews ALL

Everything was good except for breakfast. I feel there should be more varieties.

Dear Anba, Thank you very much for your wonderful review! We’re so pleased to hear that you enjoyed your stay and that both the room and our team made such a positive impression on you. Our team work hard to create a welcoming and comfortable experience for every guest, so your kind comments are truly appreciated. Thank you as well for sharing your feedback regarding breakfast variety. We understand that guests appreciate having a wider selection to choose from, and comments like yours are very helpful as we continue reviewing and improving our breakfast offering. It was a pleasure having you stay with us, and we hope to welcome you back again soon for another enjoyable visit to Liverpool. Best Regards Joanna Aniolkowska General Manager

Customer review rating 2.5/5

Karen T. Couples - Confirmed reviews ALL

We found the location perfect and the reception area was promising as to what to expect of the room, unfortunately the room was very disappointing, we found it dirty and had to ask for the carpet to be cleaned, the bathroom had a damp smell to it and the bed was dirty between the mattress and topper, the level of cleanliness was very poor and for the price of £117 for one night I expected it to be clean at the very least. Also upon check out the receptionist was adamant that we would be charged a standard rate set by the ncp car park, we checked this twice with her because we had been told different, but both times she insisted this was right, which it was not, we did in fact get the discounted rate as expected, i feel staff should be better informed on these matters. The only positive we found was again the location and the free tea and coffee facilities

Dear Karen, Thank you for taking the time to share your feedback following your stay at ibis Styles Liverpool Centre Dale Street - Cavern Quarter. While we are pleased to hear that you appreciated our location and the complimentary tea and coffee, we are very sorry to learn that your room did not meet expectations. Please accept our sincere apologies for the cleanliness issues you encountered, including the carpet, bathroom, and bed. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping team for immediate review and action. We are also sorry for the confusion regarding the parking information provided at reception. I must admit, I found it quite unusual that the discounted rate was not clearly communicated, as we do not typically experience issues in sharing this information. Additionally, there is clear signage at the front desk outlining the discounted parking rates. Nevertheless, your feedback is very important, and we will reinforce this with the team to ensure consistent and accurate communication at all times. We truly regret that your experience was disappointing and appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide a much-improved stay. Kind regards, Greta Di Pinto Assistant General Manager

Customer review rating 3.5/5

Patricia H. Couples - Confirmed reviews ALL

Nice hotel ,on entry i think there should be a notice on the door, stating that you have to use your room card on entry , lots of people did not notice that there was a button on the side. The room was basic and clean only downfall was the bed was not comfortable , there was a topper mattress on top but very worn , and after 2 nights stay both our backs were aching. Staff were great .

Dear Patricia, Thank you for taking the time to share your feedback following your stay at ibis Styles Liverpool Centre Dale Street - Cavern Quarter. We are pleased to hear that you enjoyed our location and that our team made a positive impression during your stay. We also appreciate your helpful suggestion regarding clearer signage at the entrance—this is a valuable point, and we will review how we can improve this for our guests. However, we are sorry to learn that the bed did not provide the comfort expected. Please accept our apologies for this, as a good night’s sleep is essential. Your comments have been shared with our team so we can review the mattress condition and take appropriate action. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards, Greta Di Pinto Assistant General Manager

Customer review rating 3.0/5

Andrew B. Business - Confirmed reviews ALL

Functional rather than elaborate, room clean and comfortable though a bit airless when I arrived (accept that's inevitable given the window was designed not to open). However, air conditioning was effective. Disappointed to find there was no cooked breakfast available and restaurant a bit of a bun fight if you weren't down at 07.00 prompt. Hotel location good, if not particularly glamorous.

Thank you Andrew for your detailed feedback. We’re pleased to hear you found the room clean and comfortable, and that the air conditioning worked well during your stay. We do appreciate your comments regarding the ventilation on arrival and will certainly keep this in mind. Regarding breakfast, we’d like to clarify that we offer a continental selection, which includes a variety of fresh items, though we understand this may not meet everyone’s expectations for a cooked option. We’re also sorry to hear that the breakfast area felt busy at peak times—this is something we continuously work on to improve the experience for our guests. We’re glad you found our location convenient, and we hope to have the opportunity to welcome you back in the future. Regards, Joanna Aniolkowska General Manager

Other web-users rate our hotel

  • 1,585 reviews 9.8/10 Location
  • 1,762 reviews 7.4/10 Room
  • 1,592 reviews 9.4/10 Service
  • 23 reviews 7.5/10 WiFi
  • 1,086 reviews 8.4/10 Breakfast
  • 975 reviews 8.6/10 Cleanliness
  • 345 reviews 9.3/10 Vibe
  • 247 reviews 8/10 Amenities

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