ibis Styles Liverpool Centre Dale Street - Cavern Quarter Hotel 3 stars

TripAdvisor rating 4.5/5 2,525 reviews
ibis Styles Liverpool Centre Dale Street - Cavern Quarter
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+ 15 Services
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Room 1

Number of guests
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Continental buffet-style breakfast served each morning

  • Nearby Liverpool One shopping centre and Royal Albert Docks

  • The Cavern is just a five-minute walk away

  • For discounted car parking, please use NCP Moorfields located behind the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Styles Liverpool Centre Dale Street - Cavern Quarter

67 Dale Street
L2 2HJ
liverpool
united kingdom

Tel: +441512431720

Fax: (+44)1512431725

Contact email

Check-in from 14h00

Check out up to 12h00

  • National Express :   Main Norton Street

  • By plane

    L/POOL JOHN LENNON At 14km / 8 miles

  • By boat

    FERRY TERMINAL At 0.5km / 0.31 miles

  • By train

    LIVERPOOL LIME ST At 0.75km / 0.47 miles

GPS :53.408451, -2.987728

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Queen

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

The Duet

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Offering a varied menu of healthy, international cuisine using locally sourced ingredients, our on-site restaurant provides the perfect spot to take your time over dinner and relax and unwind in style.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Liverpool Centre Dale Street - Cavern Quarter

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,027 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,525 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It's warm friendly and welcoming like coming home on a stormy night

TripAdvisor rating 4.5/5

Colin P Couples - 08/12/2019 TripAdvisor review

We are regular visitors because It ticks all of our boxes. It's positioned right in the middle of town, its warm friendly and comfortable at a reasonable price. The breakfast is healthy and convenient. The parking is close and subsidised. What more could you ask for.

Great stay, in a friendly, clean and comfortable hotel, in the heart of Liverpool

Customer review rating 4.6/5

Janice Families - 04/12/2019 Confirmed reviews ALL

found staff extremely helpful and friendly, clean, confortable stay. breakfast was a really pleasant surprise. slept well and heard nothing throughout the night. Would stay again.

Dear Janice, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room "Strawberry Fields Forever". We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Janice, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

First Stay

Customer review rating 4.6/5

Tom A. Business - 04/12/2019 Confirmed reviews ALL

Hotel in great location - less than 10 mins walk from Lime Street towards Town Hall. Staff all very good, room very comfortable with nice views (720). SPECIFIC REQUESTS: I asked for room as far from the lifts and other guests as possible. 720 is 2 doors from lifts but I thought, well it's Monday it should be quiet, it's the top floor - could be exclusive. How wrong I was on both counts! I think every guest was on the top floor and the noise from other guests going to and from the lift was painful. Thankfully I was only checked in for 15 hours with 8 hours in the room.

Dear Mr A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanna Aniolkowska General Manager

GDPR Breach very unprofessional

Customer review rating 4.6/5

Peter R. Business - 04/12/2019 Confirmed reviews ALL

The hotel was fine. Staff were fine. Breakfast fine. What WASN'T fine is my booking data being abused with spam and marketing and providing NO WAY OF UNSUBSCRIBING. This is a GDPR breach and abuse and has cost you a very unhappy client!

Dear Mr R., Thank you for your feedback. Accor takes its obligation under data protection legislation very seriously and it is fully committed to compliance. In order to make sure every data privacy query is properly dealt with, Accor has created a dedicated data privacy team, who are qualified to deal with requests such as yours. Therefore, I have sent your request to unsubscribe from any further communication to da… A member of their data privacy team will then contact you to process your request. I trust Mr R. that this will provide a solution, please let me know if I can be of any more help to you on the hotel level. Kind Regards, Joanna Aniolkowska General Manager Ibis Styles Hotel Liverpool Dale Street

Basic but ok, saved by service

Customer review rating 4.6/5

Lyndsey Couples - 02/12/2019 Confirmed reviews ALL

The room was basic; the bathroom reminded of some kind of aeroplane toilet but I suppose is a clever way to save on space. The heating was broken in our room. Someone was sent up to show us how the aircon/heating worked but didn't stick around to see if it did warm up, which it didn't. However, on leaving for a concert, we brought this up with the lady on 'reception' who said she would put a portable heater in our room, which she did. Breakfast is chaotic - there is not enough room for people to sit or for people to get round the buffet, and again was basic. One lady seemed to be running around trying to do everything - she needed more help really. We paid a basic price though so I suppose this is what you get!

Dear Lynsey, thank you so much for your review. We are very happy that you enjoyed your stay with us We are looking forward to seeing you again. Best Regards, Greta Di Pinto Assistant General Manager

Weekend break

Customer review rating 4.6/5

Ceri H. Couples - 02/12/2019 Confirmed reviews ALL

Fast efficient check in. Great location for shops and night life, all within a short walk. If you are bringing a car make sure to park in the NCP car park to the rear of the hotel, you get a discounted rate of £9 for 24hrs. Breakfast was plentyful and the free tea and coffee in reception is a nice touch. My second stay at this hotel and certainly not my last.

Dear Ceri, Thank you for this great review! Our team overjoyed to read your kind words. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com We are pleased to see you had a memorable stay with us and hope to have another opportunity to welcome you back in the near future. Best Regards, Greta Di Pinto Assistant General Manager

shashbcmx

Customer review rating 4.6/5

Dave Business - 02/12/2019 Confirmed reviews ALL

Very good with really friendly staff

Dear David, Thank you for this great review! Our team overjoyed to read your kind words. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com We are pleased to see you had a memorable stay with us and hope to have another opportunity to welcome you back in the near future. Best Regards, Greta Di Pinto Assistant General Manager

Friendly staff, very clean accommodation, excellent breakfast

Customer review rating 4.6/5

Chris Friends - 02/12/2019 Confirmed reviews ALL

Very clean and pleasant accommodation. Friendly helpful staff. Excellent breakfast. Very good ambience. Good central location.

Dear Chris, Thank you for this great review! Our team overjoyed to read your kind words. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com We are pleased to see you had a memorable stay with us and hope to have another opportunity to welcome you back in the near future. Best Regards, Greta Di Pinto Assistant General Manager

It was ok

Customer review rating 4.6/5

Anna Couples - 02/12/2019 Confirmed reviews ALL

It was overall ok!the room and bathroom very small and the carbs were not very clean!Very good and helpful staff,quick check in and out! Good breakfast

Dear Anna, Thank you for this great review! Our team overjoyed to read your kind words. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com We are pleased to see you had a memorable stay with us and hope to have another opportunity to welcome you back in the near future. Best Regards, Greta Di Pinto Assistant General Manager

The heart of Liverpool

TripAdvisor rating 4.5/5

janice562018 Family - 02/12/2019 TripAdvisor review

Well positioned hotel, close to everything, docks, shops, train station, restuarants. Friendly, efficient and helpful staff - nothing was to much trouble. Breakfast was very good and room clean, comfortable - both my sister and I would use this hotel again.

Dear Janice, thank you very much for your kind words, we are happy that you and your sister enjoyed your stay with us and we are looking forward to seeing you again. Best Regards, Joanna & The Team.

very good location and service but noisy night

Customer review rating 4.6/5

Al Business - 01/12/2019 Confirmed reviews ALL

Location is really good to city centre. we had noisy neighbours on our night. The bathroom is flimsy but for the price... Good service at reception and with breakfast

Dear Ali thank you so much for your kind words. We are so happy that you decided to stay with us and that your stay was enjoyable. The team will be over the moon to see your feedback. We are looking forward to seeing you again! Best Regards, Greta Di Pinto Assistant General Manager

Excellent value for money!

Customer review rating 4.6/5

Marje Friends - 01/12/2019 Confirmed reviews ALL

Not much to say really. Everything was spot on. Spotlessly clean room. Lovely friendly, helpful staff. Great selection at breakfast. Reduced parking fee was definitely a bonus. 10/10!!!

Dear Marje, Thank you for this 5 star review! Our team overjoyed to read your kind words. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com We are pleased to see you had a memorable stay with us and hope to have another opportunity to welcome you back in the near future. Best Regards, Greta Di Pinto Assistant General Manager

Good stay

Customer review rating 4.6/5

Stephen Couples - 29/11/2019 Confirmed reviews ALL

Good stay in a nice hotel.

Dear Stephen, thank you so much for your kind words. We are so happy that you decided to stay with us and that your stay was enjoyable. The team will be over the moon to see your feedback. We are looking forward to seeing you again! Best Regards, Greta Di Pinto Assistant General Manager

A pleasant stay

Customer review rating 4.6/5

Lucy Business - 29/11/2019 Confirmed reviews ALL

Staff is friendly and professional. This Ibis hotel is much nicer and better value for money than the ones in London. Great breakfast and complimentary drinks on offer. I really love the furniture in the lobby. Room was comfortable and clean.

Dear Lucie, Wow - thank you for this amazing review! It was our pleasure accommodating you during your visit to Liverpool. The team and I appreciate your kind feedback and hope to have another opportunity to see you again. Please don't forget to share it online on tripadvisor! Wishing you a great weekend, Best Regards, Greta Di Pinto Assistant General Manager

A very comfortable experience

Customer review rating 4.6/5

Peter C. Couples - 28/11/2019 Confirmed reviews ALL

We had an issue with the lack of hot water in the room and the matter was dealt with immediately and without any fuss.

Dear Peter, thank you so much for your kind words. We are so happy that you decided to stay with us and that the team was really active in sorting the issue out immediately. The team will be over the moon to see your feedback. Please don't forget to share it online on tripadvisor! We are looking forward to seeing you again! Best Regards, Greta Di Pinto Assistant General Manager

Peasant stay

Customer review rating 4.6/5

Robert S. Couples - 27/11/2019 Confirmed reviews ALL

All good, impressed with the efficient and happy staff looking after the breakfast set up and customers.

Dear Robert thank you so much for your kind words. We are so happy that you decided to stay with us and that your stay was enjoyable. The team will be over the moon to see your feedback. We are looking forward to seeing you again! Best Regards, Greta Di Pinto Assistant General Manager

excelent

Customer review rating 4.6/5

Gustavo B. Friends - 27/11/2019 Confirmed reviews ALL

excelent!

Dear Gustavo, thank you so much for your kind words. We are so happy that you decided to stay with us and that your stay was enjoyable. The team will be over the moon to see your feedback. Please don't forget to share it online on tripadvisor! We are looking forward to seeing you again! Best Regards, Greta Di Pinto Assistant General Manager

Great location and clean

Customer review rating 4.6/5

L H. Friends - 25/11/2019 Confirmed reviews ALL

We chose the hotel as a meeting point for my girlfriends brothers 50th. Great location, clean and generous continental breakfast.

Dear Lacksley, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room. We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Lacksley, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Greta Di Pinto Assistant General Manager

Great location, fantastic breakfast, super friendly staff!!!

Customer review rating 4.6/5

Michael Couples - 25/11/2019 Confirmed reviews ALL

This is the second time we’ve stayed here and we were really happy to come back. The location is perfect for us, a close walk to the city shops, the waterfront attractions and museums and Lime Street Station. The breakfast that is included is fantastic: a great selection of cold cuts, bread, pastries, cereals, fruits, juices etc and really nicely presented and amazing variety. We also had dinner at the hotel and a good variety of food and drink was on offer as well. You can also get coffee, tea, biscuits or muffins from here at any time, which was great to end the night by taking these back to our room. Every member of staff we encountered was amazing. I’m sorry I don’t know their names (except for Peter, who was great at helping us choose a wine), but they are a great international team and very proactive, friendly and helpful. The hotel has a great way of checking people in via tablets which simplifies things from a customer’s point of view, but the only suggestion I have is that they could do this away from the main corridor to the lifts, as it often meant that this was blocked by people checking in or out while others were going to and from their rooms. We also received a great welcome in our rooms with a selection of fruit, biscuits etc. This was because we are silver members, I think, in the Accor club, but maybe it was because we had stayed before. Such a great surprise, so thank you! We’d definitely stay again (I love Liverpool, but may not have the chance to visit again soon), and would definitely recommend this hotel.

Dear Michael, Thank you for your fantastic review that you shared with us !:) We all here at the ibis Styles Liverpool are happy to hear that you had a great stay and also enjoyed all our facilities. We have intentionally created our Welcome point without a reception desk, removing this barrier between our team and the guests and ensuring a more welcoming atmosphere and a personalised check in. I definitely agree with your suggestion and I will pass your words to my team. I am very glad to hear that our team has succeeded in making your stay so enjoyable, especially Peter with his Knowledge of wine :) We look forward to seeing you soon again at the hotel. Best Regards, Greta Di Pinto Assistant General Manager

Delighted

Customer review rating 4.6/5

Darren G. B. Couples - 24/11/2019 Confirmed reviews ALL

Great location Have stayed in Ibis Styles in France, some were excellent and some not so good. This is the first time in the UK and I have to say this is one of the better ones. Staff were friendly and welcoming on arrival. The room was a descent size and spotlessly clean. The bed was so comfortable. Tea and coffee making facilities in the room were very welcoming although free tea, coffee etc were available in the lobby 24/7. The continental breakfast was excellent. The breakfast area did get very busy at times but the staff worked like a well oiled machine continually replenishing the food and crockery etc. All staff we came across were very friendly and helpful. The hotel is walking distance to most of the sights and the town centre. Great price too. I feel you get more than you paid for. Would have no hesitation recommending this hotel and would definitely return on any future visit to Liverpool.

Dear Darren, Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. It is always a pleasure to receive a positive feedback, and glad that you liked our themed room "yesterday" We would really appreciate if you could let others know how was your stay with us on www.tripadvisor.com Thank you again for sharing your experience Darren, and we hope your next visit will be as pleasant as the previous one. Please follow us on Facebook and visit www.ibis.com for the best deals available. Yours sincerely, Best Regards Greta Di Pinto Assistant General Manager
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