Mercure Haydock Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 186 reviews

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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, United Kingdom

Description

Hotel extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers Lounge Bar serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Light & spacious, unlimited free WiFi. Includes flat screen TV, hairdryer, safe, tea & coffee facilities, iron & ironing boards, rainfall showers & spacious desks. Multiple bedside USBs to charge electronic items easily.

Max. number of persons
2

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • Bedding 1 x Twin bed(s)
See availabilities

Our spacious Privilege rooms are air conditioned with additional facilities such as a Nespresso machine, upgraded toiletries, complimentary soft drink mini fridge, bathrobes and slippers.

Max. number of persons
4

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

King Suite

Photo out of - King Suite

King Suites offer a separate lounge area and a spacious bathroom with double sink, separate shower and jacuzzi bath. King suites also come with all the amenities of a Privilege room and face the hotel courtyard.

Max. number of persons
2

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

GPS:53.472972, -2.637943

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 135 rooms
  • 2 rooms for people with reduced mobility
  • 135 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Snack and beverage machine

  • Snack and beverage machine

Business

9 Meeting rooms

Well-being

Hotel Pool

  • Covered

Hotel Gym

  • On site
  • On site
  • Parking opened 24/7

Services & equipment

  • Electric car recharging units 7 kVA

Vehicles

  • Bus parking

Security

  • Well-lit parking

HAYDOCK LOUNGE & CONSERVATORY

Photo out of - HAYDOCK LOUNGE & CONSERVATORY

Cooking style
Bistro
Capacity
100
Accessibility
Accessible service
WA119SG Haydock, United Kingdom

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Come along and enjoy afternoon tea in our Lounge, or choose from a wide selection of refreshments and light meals.

The Use of the Pool is complimentary for all guests A responsible adult (over 18) or parent must supervise a maximum of 2 children under the age of 16.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  186 reviews

Customer review rating 5.0/5

Karen S. Couples - Confirmed reviews ALL

Dear Karen, Thank you so much for your wonderful review and perfect score! I am absolutely delighted to hear that you enjoyed such a comfortable and welcoming stay with us. It is especially lovely to hear that Samantha made such a positive impression on arrival and that the room upgrade and complimentary Prosecco added a special touch after your long journey. I am also delighted that you enjoyed Chef Rob's steak pie! I will personally share your wonderful comments with them both. Thank you also for your continued loyalty as an ALL Gold member and for your kind words about our team. We truly appreciate your support and your constructive comments as we continue improving our hotel. We look forward to welcoming you back to Mercure Haydock Hotel for another enjoyable stay very soon! Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 2.0/5

Steve W. Friends - Confirmed reviews ALL

Dear Steve, Thank you for taking the time to share your feedback. I am pleased to hear that you were happy with your accommodation, although I am genuinely sorry that your experience during the evening event was so disappointing. I particularly regret that we fell short of expectations after you had personally recommended our hotel. Your trust and confidence in us mean a great deal, and I fully appreciate your frustration. Please be assured that your concerns are taken seriously and will be addressed with our team to ensure improvements are made. I would really appreciate the opportunity to discuss your experience personally and hopefully restore your confidence in us. Please feel free to contact me directly at io… Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 4.0/5

Sandra V. Families - Confirmed reviews ALL

Dear Sandra, Thank you so much for your wonderful review! I am delighted to hear that you enjoyed your stay and that our team helped make such a special wedding celebration a memorable occasion. It is especially lovely to see Nicky, James, Izzy, Harvey and Shani receiving such fantastic recognition. I will personally share your kind words with them, as I know they will be thrilled to hear how much their efforts were appreciated. I am also pleased that you enjoyed the comfort of your room and our breakfast offering. Creating memorable celebrations and making our guests feel genuinely welcome is something we take great pride in. Thank you again for your lovely feedback. We look forward to welcoming you back to Mercure Haydock Hotel for another wonderful occasion! Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 5.0/5

Lauren Y. Solo - Confirmed reviews ALL

Dear Lauren Y., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas

Customer review rating 4.0/5

Sharon R. Couples - Confirmed reviews ALL

Dear Sharon R., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Karen, Thank you so much for your wonderful review and perfect score! I am absolutely delighted to hear that you enjoyed such a comfortable and welcoming stay with us. It is especially lovely to hear that Samantha made such a positive impression on arrival and that the room upgrade and complimentary Prosecco added a special touch after your long journey. I am also delighted that you enjoyed Chef Rob's steak pie! I will personally share your wonderful comments with them both. Thank you also for your continued loyalty as an ALL Gold member and for your kind words about our team. We truly appreciate your support and your constructive comments as we continue improving our hotel. We look forward to welcoming you back to Mercure Haydock Hotel for another enjoyable stay very soon! Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 2.0/5

Steve W. Friends - Confirmed reviews ALL

Private room no complaints, Saturday evening very disappointing. Bar facilities in the function room were poor; not enough staff serving the meal - almost 3 hours to serve a three course meal - very disappointed considering I recommended the hotel

Dear Steve, Thank you for taking the time to share your feedback. I am pleased to hear that you were happy with your accommodation, although I am genuinely sorry that your experience during the evening event was so disappointing. I particularly regret that we fell short of expectations after you had personally recommended our hotel. Your trust and confidence in us mean a great deal, and I fully appreciate your frustration. Please be assured that your concerns are taken seriously and will be addressed with our team to ensure improvements are made. I would really appreciate the opportunity to discuss your experience personally and hopefully restore your confidence in us. Please feel free to contact me directly at io… Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 4.0/5

Sandra V. Families - Confirmed reviews ALL

We stayed at the hotel for a wedding. The venue went out of their way to make sure everything was great.. From the night before to the actual day. Praise goes to Nicky Jones, James Rowson, Izzy, Harvey and Shani who made sure everything went smoothly. It was a comfortable stay with tea making in the room and a buffet breakfast.

Dear Sandra, Thank you so much for your wonderful review! I am delighted to hear that you enjoyed your stay and that our team helped make such a special wedding celebration a memorable occasion. It is especially lovely to see Nicky, James, Izzy, Harvey and Shani receiving such fantastic recognition. I will personally share your kind words with them, as I know they will be thrilled to hear how much their efforts were appreciated. I am also pleased that you enjoyed the comfort of your room and our breakfast offering. Creating memorable celebrations and making our guests feel genuinely welcome is something we take great pride in. Thank you again for your lovely feedback. We look forward to welcoming you back to Mercure Haydock Hotel for another wonderful occasion! Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 5.0/5

Lauren Y. Solo - Confirmed reviews ALL

Many thanks to Nicky Jones, James Rowson, Izzy, Harvey and Shani who looked after us on the day. I stayed over so was there the whole time and it was seamless.

Dear Lauren Y., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas

Customer review rating 4.0/5

Sharon R. Couples - Confirmed reviews ALL

Attended hotel for a wedding. Staff were great & very attentive. Food on wedding day was really nice, as was hot buffet in evening. But breakfast could be better. Pastries were stale, the croissants were rock hard. Whilst a nice selection of cooked items, the bacon was hard & could barely cut it. The room was ok, but for price, it was very basic. There was mould around bath seal & on grout in tiles. Every time you flushed toilet, the shower dripped. Toilet flush didn’t work properly, had to press handle down 4 times before it actually flushed. Bathroom floor tiles need updating. Fill in hole in wall where switch has been moved. Lighting an issue. All lights on or nothing. Unable to just have bedside lights on. Standing lamp didn’t work. Proper password protective wi-fi, not basic unsecured network.

Dear Sharon R., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Geoffrey /. M. L. Friends - Confirmed reviews ALL

Overall quite comfortable. Window in room would not close. Very cold draughty and dust blowing in. Did not discover until morning the problem. Staff not very well trained in. Food service at banquet but on the whole quite a good stay. Will give it another go in future.

Thank you for taking the time to share your feedback. I am delighted to hear that you found our team friendly and enjoyed a generally comfortable stay with us. I am sorry, however, that the issue with your bedroom window and aspects of the banquet service fell short of expectations. Your comments are appreciated and will be shared with our maintenance and Food and Beverage teams to help us make improvements. It is especially pleasing to hear that you would consider returning, and we truly appreciate you giving us another opportunity. We look forward to welcoming you back to Mercure Haydock Hotel for an even better experience next time! Kind regards, Ion Gavrilas General Manager Mercure Haydock Hotel

Customer review rating 1.5/5

Chris B. Couples - Confirmed reviews ALL

Accommodation and breakfast were fine but the event we had in one of the rooms was not good. Service was poor waiting an hour between starter and main course and the food was only just warm when it arrived

Dear Chris, Thank you for taking the time to share your feedback. I am pleased to hear that you were satisfied with your accommodation and breakfast, although I am genuinely sorry that your event experience fell so far below expectations. The level of service and food quality you have described is certainly not the standard we aim to deliver, and I fully appreciate your disappointment. Please be assured that your concerns are taken seriously and will be addressed with our Food and Beverage team. I would welcome the opportunity to discuss your experience personally and better understand what went wrong. Please feel free to contact me directly at io… Thank you again for your honest feedback. I sincerely hope we have the opportunity to restore your confidence in us. Kind regards, Ion Gavrilas

Customer review rating 4.5/5

Philip W. Friends - Confirmed reviews ALL

Booked for a Northern Soul gig. Hotel room was really good, though what would have improved it would have been music on the TV

Dear Philip W., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas

Customer review rating 3.5/5

Vincent S. Friends - Confirmed reviews ALL

Hotel is really good, room comfortable. Unfortunately the bath seals leaked and need bleach. The bath side wood was rotten. Some people would have complained over these bits and pieces but I’ve travelled a lot. Main requirements are secure comfortable and cleanliness. All exceptional bar what I’ve described. Staff really good as always. Will come back next year again for the same day out soulfulness.

Dear Vincent Thank you so much for your lovely review and for your continued loyalty to Mercure Haydock Hotel! I am delighted to hear that you enjoyed your stay, found your room comfortable and appreciated the cleanliness and friendly service from our team. It is especially wonderful to know that you are already planning to return next year! I also appreciate your constructive comments regarding the bathroom, which we will share with our maintenance team as we continue to improve our facilities. Thank you again for your kind words and continued support. We look forward to welcoming you back next year for another enjoyable visit! Kind regards, Ion Gavrilas

Customer review rating 4.5/5

Ian W. Friends - Confirmed reviews ALL

Only there for one night for an event but everything was just perfect

Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas

Customer review rating 4.0/5

Lesley M. Friends - Confirmed reviews ALL

We stayed for one night for an event. The room for the money we paid was really good value with good buffet breakfast included. We had a good nights sleep, very quiet. Staff really friendly and helpful.

Dear Lesley M., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas

Customer review rating 3.5/5

Pam C. Friends - Confirmed reviews ALL

Requested a room close to friends and their name given to Receptionist. This was not adhered to and I couldn't have been further away. As a single traveller, with a back problem, I had to struggle carrying my case up 2 flights of stairs. Due to the hotel not having a lift, unfortunately, my stay wasn't enjoyable. If I had been given a room near friends, as requested, one of the male members of my party could have assisted with my case. I booked my room at the same time as everyone else but I was the only person put in a different part of the hotel I even payed extra for a double room for single occupancy.

Dear Pam, Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your room allocation did not meet your expectations and that this affected your overall enjoyment of your stay. I fully appreciate how disappointing and inconvenient this must have been, particularly when you had made a request in advance. We always aim to make our guests feel comfortable and well looked after, and I regret that we fell short on this occasion. Your comments will be shared with our reception team to help us improve how we manage room requests and guest accessibility needs. Thank you again for bringing this to our attention. We sincerely hope to have the opportunity to welcome you back for a much more comfortable and enjoyable experience. Kind regards, Ion Gavrilas

Customer review rating 3.5/5

Andrew I. Families - Confirmed reviews ALL

Our room was a bit dated, there was paint flaking on one wall where it had obviously become damp. Service in the hotel was good and staff very pleasant.

Dear Andrew, Thank you for taking the time to share your feedback. I am pleased to hear that you found our team friendly and welcoming and that you were happy with the service provided during your stay. I am, however, genuinely sorry that the condition of your room fell short of expectations. I appreciate your comments regarding the need for refurbishment, and please be assured that your feedback is taken seriously as we continue working to improve our facilities. Thank you again for your honest feedback and for recognising the efforts of our team. We sincerely hope to welcome you back for a more comfortable and enjoyable stay in the future. Kind regards, Ion Gavrilas General Manager

Customer review rating 2.5/5

Laura E. Couples - Confirmed reviews ALL

For a suite, too much walking the maze of corridors. Wedding guests in pyjamas at breakfast, that is not acceptable. No pre-warning for late night disco. Hostess tray in suite not replenished, no earl grey or standard tea. Only one third of a roll supplied and poor quality toilet paper for a 2 nights. No black pepper mill available whist dining in the bar, the young waiter looked astounded that we had asked. No tzatziki served with lamb kofta as as per menu, only soured cream, apparently kitchen does not have access to cucumbers or mint, though they had it in the bar.

Dear Laura E., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ion Gavrilas General Manager

Customer review rating 2.0/5

Derek C. Couples - Confirmed reviews ALL

Room had dirty walls, dirty hand towel, wobbly side table by bed, mould around bath screen - did not use because of this

Dear Derek C., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ion Gavrilas General Manager

Customer review rating 2.5/5

Graham T. Couples - Confirmed reviews ALL

Arrived for one night stay at 10.30pm tired , found our room standard twin as all that was available at the time room basic bed duvet was in a larger cover and tucked under when I pulled this out it felt damp and clammy not a good start . The noise throughout the night was disturbing to say the least doors banging and people shouting and something that sounded like an engine ticking over , the shower was hot but not much power to it sadly . Tea and coffee making facilities a little better but there needs more regular teas and milk as we all don’t drink coffee , breakfast was passable bacon was cooked well but rather hard and eggs were drying up our stay was brief and I can’t say if we would stay again .

Dear Graham T., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ion Gavrilas General Manager

Customer review rating 4.5/5

Ian K. Solo - Confirmed reviews ALL

Was comfortable stay the extra charge for early check in is something that needs looking at especially as i was there for a wedding and spent quite a bit on drinks

Dear Ian K., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas General Manager

Customer review rating 2.5/5

Leanne B. Families - Confirmed reviews ALL

Room felt wet.....There was a hole in the wall and the curtains were very worn to the point they were letting light in. The netted curtain had mould on the bottom of it. The hotel was busy with two weddings and cream fields.... The staff were run off their feet!! Bar lady with red dyed hair was extremely rude but unfortunately , this is what happens when you're stretched!! One person behind the bar in the wedding venue most of the time while somebody else walked around filling products. The room wasnt acceptable for the price paid. Breakfast good

Dear Leanne B., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ion Gavrilas General Manager

Customer review rating 4.5/5

Jonathan C. Families - Confirmed reviews ALL

Very nice rooms and surrounds and very helpful staff

Dear Jonathan C., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas General Manager

Customer review rating 5.0/5

Sandra E. Families - Confirmed reviews ALL

We arrived Thursday evening the eve before the wedding. Lovely meal in bar area before retiring to our suite; I was sharing with my daughter. Beautiful rooms with complimentary prosecco and drinks in the mini fridge. The wedding day arrived and the staff couldn't do enough for us, providing a separate room for the bride and bridesmaids to get ready in. The wedding room was beautiful and the reception room dressed exactly as they wanted it. The staff here are extremely helpful and cheery.

Dear Sandra E., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas General Manager

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