Mercure Haydock Hotel 4 stars

Customer review rating 4.1/5 3,601 reviews

#ALLSAFE Accor

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Mercure Haydock Hotel
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Hotel extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Haydock Hotel

Penny
LANE
WA119SG
haydock
united kingdom

Tel: +448713769044

Fax: (+44)1942/771092

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER AIRPORT At 35.41km / 22 miles

  • By train

    NEWTON LE WILLOWS At 4.02km / 2.5 miles

GPS :53.472972, -2.637943

Our accommodation(s)

Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and a flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Standard Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products

Privilege Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

BEECHERS

Type of cuisine: Bistro

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lunch

08:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE AND CONSERVATORY

Non contractual photo

Come along and enjoy afternoon tea in our Lounge, or choose from a wide selection of refreshments and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 288

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Haydock Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,601 reviews

tripadvisor

TripAdvisor Rating 4.0/5

441 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Not had a a kick of paint in 30 years

TripAdvisor rating 4.0/5

garrydobson 17/01/2021 TripAdvisor review

Very old run down rooms with peeling paint and very dusty. First room had blood all over the toilet. Bare in mind we’re in a pandemic and it should have been extra clean. Didn’t stay the 2nd night for which I’d paid and no refund offered

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I would be ever so grateful if you could contact me directly on steven.hayes@accor.com in regards to your recent visit, as I am keen to investigate this further. This is not the normal feedback we receive and sincerely apologise to hear that we failed to meet your expectations on this occasion. Kind Regards Steven Hayes General Manager
Customer review rating 4.1/5

Anonymous Business - 15/01/2021 Confirmed reviews ALL

Room and quality of food and overall service was excellent

Dear Mr B., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Should you need accommodation, please do not hesitate to contact me directly on St…, I would be happy to assist you with your booking. Sincerely, Steven Hayes General Manager

Good stay

Customer review rating 4.1/5

Paul F. B. Business - 13/01/2021 Confirmed reviews ALL

Very helpful and friendly staff and service during these very challenging times.

Dear Mr M., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Should you need accommodation in the near future, please do not hesitate to contact me directly on st… Sincerely, Steven Hayes General Manager

Excellent stay

Customer review rating 4.1/5

John D. Business - 07/01/2021 Confirmed reviews ALL

Good Location, helpful staff & rooms comfortable

Dear Mr D., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. To book your next stay please do not hesitate to contact me directly on st…, I would be happy to assist you with your booking Sincerely, Steven Hayes General Manager

Great staff

Customer review rating 4.1/5

Michael R. Couples - 05/01/2021 Confirmed reviews ALL

We stayed for 1 night as a friend booked us in for afternoon tea. The male staff member on the desk was very welcoming. We payed for our room at the hotel, this was done quickly which was great. Social distancing measures in place are fantastic, which made us feel very safe. Couple of issues in our suite such as stained cups and towels and toilet didn’t flush which resulted in being moved to a room below the suite. However all issues were resolved within minutes by the incredible gentleman on front desk. Compensated with a a lovely bottle of Prosecco. The gentleman deserves a medal, we went to bed late and returned for breakfast in the morning and he was back with his fresh shirt and tie looking incredibly professional. What a legend !!!! Breakfast wasn’t great. We preordered our breaks fast but a few bits wrong from the order, not a massive issue as we both liked the alternatives. Cooked breakfast tasted as if it had been left under a heat lamp but it was still ok. Afternoon Tea was FANTASTIC, I will 100% be back as soon as Boris allows us. Overall, facilities are fantastic, staff are amazing and our Room which we got moved to was better than the Junior Suite. We will be back soon to try out the Best suite without a doubt and we will most certainly become regulars at the Haydock Hotel. Massive thank you to you all !!!

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

Enjoyable stay

Customer review rating 4.1/5

Anonymous Couples - 03/01/2021 Confirmed reviews ALL

Efficient and welcoming Comfortable room Lovely meal Thank you

Dear Guest, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Should you need accommodation in the future, please do not hesitate to contact me directly on st… I would be happy to assist you personally with your booking. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

Excellent stay

Customer review rating 4.1/5

Excellent S. Families - 03/01/2021 Confirmed reviews ALL

Excellent staff, so helpful and friendly. Clean rooms.

Dear Guest, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Should you need accommodation in the future, please do not hesitate to contact me directly on st… I would be happy to assist you personally with your booking. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager
Customer review rating 4.1/5

Tom J. Couples - 02/01/2021 Confirmed reviews ALL

This was booked for my sons wedding night and in such restrictions staff were amazing and they thoroughly enjoyed their experience

Dear Mr J., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. When returning please contact me directly on st…, I would be delighted to assist you with your booking. Sincerely, Steven Hayes General Manager

Great staff made us very welcome

Customer review rating 4.1/5

I. C. Families - 01/01/2021 Confirmed reviews ALL

Stayed at Mercure Haydock whilst visiting my parents over the festive period. I have a son with special needs who can be trying at times. He loves staying here because he feels welcome, loves swimming and enjoys breakfast and the sense of occasion that goes with “eating out”. Thank you and we will be definitely staying again.

Dear Mr Cartwright, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. When returning please do not hesitate to contact me directly on st… , I would be happy to assist you with your booking personally. Sincerely, Steven Hayes General Manager

We had a good stay

Customer review rating 4.1/5

Hatto F. N. Y. Couples - 01/01/2021 Confirmed reviews ALL

We had our Christmas lunch and felt unsafe due to people close to us moving about

Dear Geoff H., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. When returning to the hotel, please do not hesitate to contact me directly on st…, I would be happy to assist with your booking. Sincerely, Steven Hayes General Manager

Exceptional as always

Customer review rating 4.1/5

Mike G. Couples - 31/12/2020 Confirmed reviews ALL

Always made to feel welcome and a true home from home experience

Dear Mr G., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

Great Hotel but needs attention

Customer review rating 4.1/5

Gchds Business - 20/12/2020 Confirmed reviews ALL

Overall the stay was ok There were some issues but nothing that some attention couldn't put right

Dear Mr H., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Please do not hesitate to contact me directly to assist with your next stay. Sincerely, Steven Hayes General Manager

Nice room

Customer review rating 4.1/5

Paul Business - 19/12/2020 Confirmed reviews ALL

My bedroom was large and nice. The breakfast was limited and the porridge was like water (hardly any oats in it?!) The work meeting room was OK but we needed a bit more distance to be 2m apart and the aircon was not working so 3 electric heaters had been placed in the room, one with a broken foot so was leaning over. The lunch bag was of poor quality - sandwiches very basic, a bitter green apple and a poor quality muffin. The coffee in the flasks was not great and rather weak.

Dear Mr M., Thank you for taking the time to complete a survey, I am very sorry that you have not had a great experience when staying with us recently. If you wish to share any feedback with me as to why you stay was disappointing I would value your opinion and use your comments to improve. Sincerely, Steven Hayes General Manager St…

Given the restrictions imposed due to Covid legisation. We were happy with our stay

Customer review rating 4.1/5

John D. Couples - 18/12/2020 Confirmed reviews ALL

Staff very friendly and helpful. They couldn't do more for us. The Covid restrictions were well managed but clearly, it is those that impacted on the overall score. I gave very positive, personal feedback when I checked out. One aspect that could be reviewed is the evening menu - a bit too curry/spicy oriented :)

Dear Mr D., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

Wonderful staff

Customer review rating 4.1/5

Bob Families - 11/12/2020 Confirmed reviews ALL

During lockdown, had to stay in exceptional circumstances. The staff were completely lovely - did everything they could to help us feel at home. Didn't lose any of the luxuries while keeping safe to Covid standards.

Dear Mr J., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

good location

Customer review rating 4.1/5

Elie D. D. Business - 27/11/2020 Confirmed reviews ALL

I reserved a suit, 3 light bulbs out of service, no kleenex in bedroom, NO HEATING FREEZING COLD

One night stop

Customer review rating 4.1/5

N/a Business - 20/11/2020 Confirmed reviews ALL

Pleasant and to the most part comfortable

Good stay

Customer review rating 4.1/5

Douglas Business - 31/10/2020 Confirmed reviews ALL

Delightful staff

Reduced menu is not good

Customer review rating 4.1/5

M. Business - 30/10/2020 Confirmed reviews ALL

Room and staff all great as always. Menu in bar is awful and after 3 nights you run out of which microwave meal to have. Poor from mercure to only give guests microwave food.

Really made welcome in difficult times

Customer review rating 4.1/5

Mike P. Families - 27/10/2020 Confirmed reviews ALL

Simple to book. Very cost effective. Will differently use you every time I am over in UK. Thanks

Dear Michael, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Steven Hayes General Manager

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