Mercure Haydock Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 190 reviews

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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, United Kingdom

Description

Hotel extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Our accommodation(s)

Hotel location

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

GPS:53.472972, -2.637943

Telephone
Fax +44 1942 559940

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  190 reviews

Customer review rating 3.5/5

Shona J. Solo - Confirmed reviews ALL

The staff were very helpful but it was the fourth room I eventually stayed in due to faults in the others

Dear Shona J., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ion Gavrilas General Manager

Customer review rating 4.5/5

Peter A. Families - Confirmed reviews ALL

Rooms were very nice and worth the money. Breakfast was good and a nice location to explore if you have a car.

Dear Peter A., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ion Gavrilas General Manager

Customer review rating 4.5/5

Karen S. Couples - Confirmed reviews ALL

The Mercure Haydock provides everything you need for a comfortable and convenient overnight stop when traveling from Northern Scotland to Southern England.

Dear Karen S., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Steven S. Business - Confirmed reviews ALL

The recent changes of drink & meal payment from room was not really something I agreed with from a business stay point of view! I would much more prefer to apply all payments direct through the room and payment made as I checkout as previous stays.

Dear Steven S., We very much appreciate your comments regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Simon W. Couples - Confirmed reviews ALL

The hotel is well located and has a nice bar area. The rooms are dated but comfortable (probably 2 star, not 3 star). The big issue was that the rooms were freezing and the heating did not work.

Dear Simon W., Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 240 reviews 9/10 Location
  • 759 reviews 5.5/10 Room
  • 1,056 reviews 8.9/10 Service
  • 6 reviews 8.8/10 WiFi
  • 269 reviews 5.3/10 Cleanliness
  • 208 reviews 6.4/10 Vibe
  • 204 reviews 5.2/10 Value
  • 180 reviews 5.9/10 Breakfast

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