Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,533 reviews

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Mercure Paignton Hotel - Image 1
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Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

Hotel location

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,533 reviews

TripAdvisor Rating  3.8/5  388 reviews

Lovely stay

TripAdvisor rating 5.0/5

Sharon R TripAdvisor review

Lovely hotel, clean and tidy rooms, comfy beds and pillows, great toiletries a lovely breakfast - and wonderful sea views and sunrise!

Dear sharonrP9910NA Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed your stay and that the hotel, clean and comfortable rooms, and thoughtful amenities all helped make your visit a great one. It’s wonderful to know breakfast hit the mark and that you were able to enjoy those beautiful sea views and sunrise — they really are something special. We truly appreciate your kind words and hope to welcome you back again soon. With best wishes Jason

Disappointing coach holiday festive break

TripAdvisor rating 4.0/5

suekirsten TripAdvisor review

We were on a coach holiday 8th to 12th December. The rooms were very good and the majority of the staff friendly and welcoming. The breakfast was good except for cereals - cocoa pops or cornflakes. We were segregated from hotel restaurant and the food was, to say the least, very basic. Bought in steak pie, mash and peas, sausage, mash and peas as an example and our Christmas meal was not good. No cloths on tables or condiments. This is by far the most disappointing tour I’ve been on in over 30 years

Dear suekirsten Thank you for taking the time to share such detailed feedback. While I am pleased to hear that you found the rooms comfortable and the majority of our team friendly and welcoming, it is clear that several aspects of your festive break did not meet expectations, and for that I am genuinely sorry. Your comments regarding the breakfast cereal selection, the separation from the main restaurant, and the quality and presentation of the meals provided to your group are taken very seriously. The experience you describe — limited menu options, basic dishes, and a lack of table settings and condiments — falls short of the standards we aim to deliver, particularly during a festive break when guests rightly expect something more special. I fully appreciate how disappointing this must have been, especially given your many years of touring experience. I have shared your feedback with both our kitchen and restaurant management teams so we can review our group dining arrangements, menu planning and presentation to ensure improvements are made. Your comments provide valuable insight into where we need to do better. Thank you again for bringing this to our attention. I hope we will have the opportunity to restore your confidence in the future. With best wishes Jason

Customer review rating 3.5/5

Richard W. Business - Confirmed reviews ALL

The hotel is pleasant to stay in and generally clean. I have scored this a 7 because: (a) there were no hangers in my wardrobe; (2) breakfast cereal on offer (coco pops and cornflakes) was appropriate for children, not health-conscious adults (where is the muesli or granola?); the parking charge of £15 seemed rather high.

Customer review rating 4.5/5

P. P. Friends - Confirmed reviews ALL

Lovely place.

Customer review rating 5.0/5

Stuart W. Couples - Confirmed reviews ALL

Fab accommodation, brilliant staff, relaxed bar and dining with limited choice menu but the food is excellent, especially their fish and chips.

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Other web-users rate our hotel

  • 1,387 reviews 7.8/10 Location
  • 2,095 reviews 8.1/10 Room
  • 1,879 reviews 7.5/10 Service
  • 24 reviews 8.3/10 WiFi
  • 1,138 reviews 6.2/10 Breakfast
  • 981 reviews 5.4/10 Food
  • 902 reviews 7/10 Cleanliness
  • 555 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.