Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,439 reviews

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Mercure Paignton Hotel - Image 1
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Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

Hotel location

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,439 reviews

TripAdvisor Rating  3.9/5  304 reviews

Great sea front location.

TripAdvisor rating 5.0/5

Katie J Families - TripAdvisor review

Hotel was in a great location. Booked the ibis next door but was upgraded to the mercure. Rooms were lovely, plenty of space and huge beds. The first room we were given the AC did not work but explained this to reception and they moved us rooms straight away. Rooms were spotless, breakfast was lovely and fresh with lots to choose from. Don’t forget to order eggs and hashbrowns at the bar as this isn’t explained. Perfect location and no complaints for this hotel. 10/10 stay.

Rooms are hot and stuffy

TripAdvisor rating 3.0/5

Pioneer47878363352 Business - TripAdvisor review

This is a lovely hotel but the rooms are so hot and stuffy. In a room with no opening windows there needs to be cooling/ ventilation that is fit for purpose. I suspect that the ac system is restricted centrally and unfortunately is locked at 19 degrees. There is not even a fan supplied. Such a shame as the location and rest of the experience is superb however being able to sleep comfortably is the most important thing to me and for this reason I would not book again.

Dear Pioneer47878363352 Thank you for taking the time to share your feedback. We’re pleased to hear that you found our hotel lovely and enjoyed the location and overall experience. However, we sincerely apologise for the discomfort you experienced with the room temperature. We understand how important a good night’s sleep is, and we’re sorry that the lack of effective ventilation impacted your stay. Your comments about the air conditioning system and the absence of a fan will be reviewed by our team, as we are committed to providing a more comfortable environment for our guests. We genuinely value your feedback and hope that we may have the opportunity to welcome you back in the future under more comfortable. With best wishes Jason

Paignton stay

TripAdvisor rating 5.0/5

carolupton Couples - TripAdvisor review

Thoroughly enjoyed our 3 night stay - comfy bed, clean rooms, good breakfast and helpful staff. We didn’t think the £15 parking charge was fair so found free on street parking fairly nearby. I would recommend this hotel, we got a good deal through Secret Escapes. It’s a great place to use as a base for exploring South Devon.

Dear carolupton Thank you for your kind review following your recent stay with us. We’re delighted to hear that you enjoyed your time in Paignton and found the bed comfortable, the rooms clean, and the breakfast to your liking. We’re also pleased that our staff were able to assist you during your stay. We appreciate your feedback regarding the parking charge. While we aim to offer convenient parking facilities, we understand that costs can be a concern for some guests. We’re glad you found alternative parking nearby. Thank you once again for recommending our hotel. We look forward to welcoming you back in the future for another visit to South Devon. With best wishes Jason

Perfect Location

Customer review rating 4.5/5

Meems Couples - Confirmed reviews ALL

The room was modern and well set out. The bed was very comfy with plenty of pillows. The outlook onto the sea front was a bonus, however the windows aren't sound proof and you could hear the noises outside throughout the night. Breakfast was perfect with plenty of choice. All the staff were accommodating, helpful and polite.

Great location with amazing views over the sea

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely stay in one of the privilege rooms which offer amazing views over the sea. Huge comfortable bed. Wet room style bathroom which smelt of damp. Breakfast ok but had to ask for plates as none available and no milk at the coffee/tea station and had to ask for juice to be refilled as empty. But overall a good stay in great location.

Dear Fiona G., We very much appreciate your comments regarding your stay at the Mercure Paignton Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,418 reviews 7.7/10 Location
  • 2,127 reviews 8.2/10 Room
  • 1,960 reviews 7.7/10 Service
  • 23 reviews 8.1/10 WiFi
  • 1,094 reviews 6.3/10 Breakfast
  • 1,024 reviews 5.7/10 Food
  • 919 reviews 7.4/10 Cleanliness
  • 707 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.