Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 713 reviews

Mercure Paignton Hotel - Image 1
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Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

Hotel location

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  713 reviews

TripAdvisor Rating  4.0/5  186 reviews

Helpful & Welcoming Staff

Customer review rating 4.5/5

Leanne T. Families - Confirmed reviews ALL

I stayed at the Paignton hotel for a week with my elderly Aunt - from start to finish the staff were incredibly helpful, I had many questions about accessibility for my Aunt who uses a wheelchair & walker to get around. They were able to ease my worries before I arrived. When we did arrive the staff on the front desk were lovely, welcoming helped us. The dinning staff (waitresses, waitors & front of house) were lovely! They took time to talk to us, get to know us & made us feel welcomed. The staff in the dining room had some very difficult customers but they also stayed professional & often checked on us to ensure we were happy & content with our food and enjoying our visit. We are looking to book again soon 😀

Large comfortable room

Customer review rating 3.5/5

Nathalie T. Couples - Confirmed reviews ALL

We had a comfortable stay at the Mercure Paignton and the big plus was that the hotel is well located and we were made to feel welcome with our little dog. The car park is small but out of season, this was not a problem, just a bit pricey at £15 per day. The big disappointment and the reason for the score was the poor quality of the breakfast buffet. Particularly the cooked food which was very dry and tasteless. It was a shame as everything else went well. Although checking in was a long process too even at a quiet time.

Well located and very nice hotel

Customer review rating 4.5/5

S L. Families - Confirmed reviews ALL

Massive rooms and decorated tastefully Nice breakfast Lovely stay My only complaint would be parking at £15. Most hotel car parks are £5 max for guests.

Enjoyed the stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Room was clean and well serviced. Despite booking dinner table staff seemed confused about it and reception staff failed to answer telephone over extended period of time so had to attend in person. It wasn’t busy!

A Return on the Cards 👌

TripAdvisor rating 5.0/5

Lee K TripAdvisor review

Really pleasantly surprised how nice this place is , room was amazing with a fantastic panoramic view of Torbaydos and the Staff were pleasant especially Amy whom when above and beyond, would definitely recommend a stay for the Wow factor!!

Dear B7586LTleek, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you had such a fantastic stay and that our hotel exceeded your expectations. It's wonderful to know that you enjoyed the panoramic view of Torbaydos from your room and that you found it amazing. We take pride in providing our guests with comfortable and memorable accommodations, and we're delighted that you had such a positive experience. We will be sure to pass along your compliments to Amy and the rest of our staff. Providing exceptional service is our top priority, and we're thrilled to hear that Amy went above and beyond to ensure you had a pleasant stay. Thank you for recommending us for the "Wow factor"! We truly appreciate your recommendation and hope to have the opportunity to welcome you back for another fantastic stay in the future. With best wishes Jason

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Other web-users rate our hotel

  • 767 reviews 7.3/10 Location
  • 1,148 reviews 8.2/10 Room
  • 1,068 reviews 7.9/10 Service
  • 13 reviews 8.9/10 WiFi
  • 580 reviews 6/10 Breakfast
  • 530 reviews 5.5/10 Food
  • 522 reviews 7.5/10 Cleanliness
  • 437 reviews 9.6/10 Vibe

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