Aparthotel Adagio London City East 4 stars

Customer review rating (ALL Rating) 4.7/5 1,814 reviews

Aparthotel Adagio London City East - Image 1
Aparthotel Adagio London City East - Image 2
Aparthotel Adagio London City East - Image 3
Aparthotel Adagio London City East - Image 4

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited English buffet breakfast available

  • Old Spitalfields Market is just a ten minute walk away

  • Plenty of restaurants and bars located nearby

Our accommodation(s)

Book this hotel
Room 1

Studio with 2 twin beds. Bathroom with bath or shower. Equipped kitchen, television, free wifi, personal safe.

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Water fountain
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Twin bed(s)
  • Accessible room

Apartment

Apartment 1 Bedroom (4 people, Twin Beds)

Apartment featuring a bedroom with 2 twin beds and a living room with 2 single sofa beds and drop-down beds. Bathroom with a bath or shower. Equipped kitchen, television, free Wi-Fi and personal safe.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Water fountain
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Apartment with 4 bedrooms with twin and double beds

Apartment for 8 guests with 4 bedrooms featuring double or twin beds, each with its own bathroom (shower and WC), a wardrobe and a safe. Large living room with a dining area and a workspace. Fully equipped kitchen with oven and dishwasher, TV, free Wi-Fi.

Max. number of persons
8
Area
From 117 m² / 1259 sq ft

Bedding

Twin bed(s) x4

Double bed(s) x4

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 64'/163 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Aparthotel Adagio London City East

100 WHITECHAPEL ROAD
E11JG LONDON
United Kingdom

GPS:51.517457, -0.064789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 132 rooms
  • 14 rooms for people with reduced mobility
  • 42 family rooms
  • 4 connecting rooms
  • 132 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets allowed

Catering

Breakfast

  • Children
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness center

  • On site

Sports and leisure

Boat excursions Additional charge

  • Nearby

2 breakfasts

Children

Breakfast is free of charge for children under 12 years old (subject to one paying breakfast per apartment).

Services

  • Hot Breakfast

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • English
  • Hot Breakfast

Restaurant

  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,814 reviews

Customer review rating 5.0/5

Gail B. Business - Confirmed reviews ALL

Dear Gail B., Thank you for your positive feedback regarding your stay at Aparthotel Adagio London City East. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Camilla B. P. Families - Confirmed reviews ALL

Dear Camilla B. P., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are pleased to hear that you enjoyed the apartment. We acknowledge your concerns about the congestion in the breakfast area and appreciate your suggestion for additional tables; we aim to provide a comfortable dining experience for all our guests. Regarding the issue with room doors, please know that we take guest safety seriously, and while we cannot facilitate modifications, we appreciate your input and will consider it for future improvements. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.0/5

Abigail S. Business - Confirmed reviews ALL

Dear Abigail S., Thank you for taking the time to share your experience at Aparthotel Adagio London City East. We are pleased to hear that you found our staff to be kind and attentive, and that you appreciated the extra room available in your accommodation. Your feedback regarding the bathroom size and bedding arrangement has been noted, and we understand how these factors can impact your comfort during your stay. We also appreciate your comments on the breakfast options. While we strive to provide a variety of choices, we will review our offerings to enhance our guests' dining experience. It is a pleasure to know that the neighbourhood met your expectations in terms of quietness despite its proximity to local attractions. We value your insights and hope to welcome you back in the future for an even more enjoyable stay. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Carter A. Solo - Confirmed reviews ALL

Dear Carter A., Thank you for taking the time to share your positive feedback regarding your recent stay at Aparthotel Adagio London City East. It is gratifying to know that our staff's assistance and local knowledge contributed to your experience. We pride ourselves on providing a comfortable environment for both work and leisure, and we are pleased to hear that the apartment met your needs. Your comments about the kitchenette and the available amenities highlight the convenience we aim to offer for longer stays. We appreciate your mention of the laundry facilities and the proximity to local transport, as these are designed to enhance our guests' experience. We note your feedback regarding the bed firmness, which is valuable to our continuous improvement efforts. It is wonderful to learn that you found our accommodations suitable for an extended visit. We look forward to welcoming you back in the future. Best regards, Lakshay Khurana Front Office Manager

Customer review rating 4.0/5

Andrew T. Couples - Confirmed reviews ALL

Dear Andrew T., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are pleased to hear that you found our staff welcoming and enjoyed your room. We appreciate your comments regarding the issues with the power sockets, fridge door, and the bath mat. Your observations will be shared with our maintenance team for review. Additionally, we apologise for any confusion regarding our service policy; we strive to make this information clear to all guests. Thank you for bringing these matters to our attention. Sincerely, Lakshay Khurana Front Office Manager

Dear Gail B., Thank you for your positive feedback regarding your stay at Aparthotel Adagio London City East. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Camilla B. P. Families - Confirmed reviews ALL

Neighbourhood a bit dodgy, but can’t really blame that on you. Apartment really nice. Two pieces of feedback: congestion in breakfast area every day, regardless of when we came down, would have loved more tables. Travelling as a family, it would be great with a way to keep the doors in the rooms from locking or closing. We had to use the fitness weights - I’m sure a smarter solution could be designed.

Dear Camilla B. P., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are pleased to hear that you enjoyed the apartment. We acknowledge your concerns about the congestion in the breakfast area and appreciate your suggestion for additional tables; we aim to provide a comfortable dining experience for all our guests. Regarding the issue with room doors, please know that we take guest safety seriously, and while we cannot facilitate modifications, we appreciate your input and will consider it for future improvements. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.0/5

Abigail S. Business - Confirmed reviews ALL

The staff is all very lovely. I appreciated having extra room in the hotel room, but the bathroom was quite small. I also booked a double room and got two twins instead. Not a huge dealbreaker, but just made for a less comfortable sleep. The first night I noticed some staining on the duvet and the staff was very quick to replace it and reach out to me. I really appreciated how kind and attentive they were. The breakfast options were also quite small, really just a few mini pastries, sausages, eggs, hashbrowns and cereal. The neighborhood is quiet and we didn't struggle with any outside noise, even on sundays and fridays which can be quite busy because of the mosque next door. Overall, it was a good stay but keep in mind it can be pretty far from west London where most of the tourist attractions are if you're visiting for tourism.

Dear Abigail S., Thank you for taking the time to share your experience at Aparthotel Adagio London City East. We are pleased to hear that you found our staff to be kind and attentive, and that you appreciated the extra room available in your accommodation. Your feedback regarding the bathroom size and bedding arrangement has been noted, and we understand how these factors can impact your comfort during your stay. We also appreciate your comments on the breakfast options. While we strive to provide a variety of choices, we will review our offerings to enhance our guests' dining experience. It is a pleasure to know that the neighbourhood met your expectations in terms of quietness despite its proximity to local attractions. We value your insights and hope to welcome you back in the future for an even more enjoyable stay. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Carter A. Solo - Confirmed reviews ALL

Staff were helpful with queries and knowledgeable on local food places. Even grabbing an empty to go box so I could take breakfast to go on a late start day. Apartment had space to spread out and work remotely with a desk area to leave set up (very handy). Bed was too soft for me. Kitchenette had everything you would need for a longer stay. The one bed had a decent amount of seating options in the living area and a table for 4 in kitchen. Laundry facilities onsite on Ground with lift access to all floors (no schlepping laundry down any stairs). A library of things to help you with your stay - Pilates mat, weights, kitchen appliances (blender, food processor, rice cooker, etc), games & books. Tesco Express a short distance away. Easy bus transport at your door, short walk to Aldgate East. You could quite comfortably stay for a long period. Overall a great stay, & I’ll be back.

Dear Carter A., Thank you for taking the time to share your positive feedback regarding your recent stay at Aparthotel Adagio London City East. It is gratifying to know that our staff's assistance and local knowledge contributed to your experience. We pride ourselves on providing a comfortable environment for both work and leisure, and we are pleased to hear that the apartment met your needs. Your comments about the kitchenette and the available amenities highlight the convenience we aim to offer for longer stays. We appreciate your mention of the laundry facilities and the proximity to local transport, as these are designed to enhance our guests' experience. We note your feedback regarding the bed firmness, which is valuable to our continuous improvement efforts. It is wonderful to learn that you found our accommodations suitable for an extended visit. We look forward to welcoming you back in the future. Best regards, Lakshay Khurana Front Office Manager

Customer review rating 4.0/5

Andrew T. Couples - Confirmed reviews ALL

Very friendly welcoming staff , hotel room very nice s, some small issues plugs above bed dont easily fit adaptors . One power socket in kitchen didn’t Work. The fridge door didn’t easily stay shut . The anti slip bath mat was very mouldy with black mould. We didn’t really know about the no daily service that was disappointing.

Dear Andrew T., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are pleased to hear that you found our staff welcoming and enjoyed your room. We appreciate your comments regarding the issues with the power sockets, fridge door, and the bath mat. Your observations will be shared with our maintenance team for review. Additionally, we apologise for any confusion regarding our service policy; we strive to make this information clear to all guests. Thank you for bringing these matters to our attention. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 5.0/5

Jack E. Business - Confirmed reviews ALL

Lovely welcome from check in staff. Clean room with excellent facilities. Very comfortable bed.

Dear Jack E., Thank you for taking the time to share your positive experience at Aparthotel Adagio London City East. We are delighted to hear that you enjoyed our location, the room facilities, and the service provided by our team. Your feedback is greatly appreciated. Warmest Regards, Lakshay Khurana Front Office Manager

Customer review rating 0.5/5

Sean D. P. Business - Confirmed reviews ALL

I arrrived at 4.30pm, to be told my room was not ready. When I stated I was disappointed it was 30 mins late, I was told it was 1.5 hours late as check in is at 3… I was asked to sit in reception and was not allocated my room until 5pm. Considering I travel weekly and split my time between Accor group and Hilton, I’m minded to cease using Accor group as ultimately I cannot afford to be staying somewhere where rooms are two hours late.

Customer review rating 1.5/5

Matthew B. Business - Confirmed reviews ALL

A few things sadly disappointing on this stay. Door was locked at c8pm? I was advised to tap my room key - I had not yet checked in? Thought that was a little strange. The room (006) wasn't nice. The beds were crammed in a smaller section of it and there was a srong sewage smell coming from the shower room - able to block most of it out once the door was closed but it was pretty horrendous. No bottled water in the room was another let down. Bed was comfey though...! Lastly, breakfast was awful. The bacon was just fatty and burnt. Sausages was very burned and tasted pretty awful and finally the beans was just incredibly runny and no taste. The rest of the offering was ok - OJ was good! Considering the cost of the hotel etc, I am hugely disappointed.

Dear Matthew B., Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that several aspects of your stay did not meet your expectations. Please accept our apologies for the confusion at the entrance before check-in, as well as the unpleasant sewage smell in Room 006. We understand how uncomfortable this must have been and will share your comments with our Maintenance and Housekeeping teams for further attention. We are pleased that you found the bed comfortable, but regret that the room layout and the absence of bottled water were disappointing. Please note that we provide drinking water facilities at the reception 24/7 for our guests' convenience. We are particularly sorry that breakfast fell short of expectations. Your comments regarding the bacon, sausages and baked beans have been shared with our Food and Beverage team for review. While we are glad you enjoyed the orange juice and found the rest of the selection acceptable, we understand that the overall quality of breakfast did not meet the standard you expected. We recognise your disappointment, particularly given the cost of your stay, and sincerely regret that your overall experience was not as positive as it should have been. Your feedback is valuable to us and will help us identify areas where improvements are needed. Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Lakshay Khurana Front Office Manager

Customer review rating 5.0/5

Natasha D. Business - Confirmed reviews ALL

The hotel is lovely. Clean rooms and friendly staff. Despite the location the hotel is very safe. Very close to public transport (5 mins) and great for the Elizabeth Line.

Dear Natasha D., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you found our hotel lovely, with clean rooms and friendly staff. It is great to know that you appreciated our safe location and proximity to public transport. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Tricia W. Business - Confirmed reviews ALL

Lovely hotel and room, not sure I would feel safe in the area at night alone though

Dear Tricia W., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We appreciate your feedback about safety concerns in the area. While we strive to ensure a pleasant experience for all guests, we encourage everyone to remain vigilant, especially when exploring the surroundings at night. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Sven R. Business - Confirmed reviews ALL

I got this hotel offered for a business trip and is it both conveniently located for both city and Elizabeth line to/from Heathrow. I had a large, quiet room, and the breakfast was perfect to start the day

Dear Sven R., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and breakfast offerings. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Sherra C. Families - Confirmed reviews ALL

We had a very comfortable stay. Breakfast was great with lots of access to amenities. Location was great, close to the Elizabeth line.

Dear Sherra C., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you enjoyed your comfortable stay, the breakfast offerings, and our convenient location. Your feedback is greatly appreciated and motivates us to maintain high standards for our guests. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 2.5/5

Mukesh S. Families - Confirmed reviews ALL

Rooms not being cleaned unless stay for 8 days does not work well especially considering the high room rental. Room has poor lighting, toiletries are shabby. Not value for money.

Customer review rating 4.5/5

Stephen C. Business - Confirmed reviews ALL

Good central spot between 2 tube stations with the Elizabeth line at one for direct to and from Heathrow

Dear Stephen C., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! Thank you for your positive feedback regarding our location. We are pleased to hear that you found our central position convenient for accessing the tube stations and the Elizabeth line to Heathrow. We look forward to welcoming you back in the future. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 5.0/5

Edith H. Solo - Confirmed reviews ALL

very friendly stuff, a quiet studio, good breakfast

Dear Edith H., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you found our location pleasant, our team friendly, and enjoyed the quiet studio as well as the breakfast offerings. Your satisfaction is our priority, and we appreciate your comments. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 5.0/5

Kelli C. Business - Confirmed reviews ALL

Work trip with a lovely apartment to relax in after each day.

Dear Kelli C., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you found our accommodations clean and comfortable, and that our staff contributed positively to your experience. We look forward to welcoming you back on your next visit. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Bryce W. Couples - Confirmed reviews ALL

Great location, handy for everywhere, very nice rooms and facilities, really friendly helpful staff ... highly recommended ...

Dear Bryce W., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. Your recommendation is greatly appreciated, and we look forward to welcoming you again in the future. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.0/5

Jean M. Couples - Confirmed reviews ALL

Enjoyed our stay, good location to tube and easy walking to Brick Lane, Spitalfieds & Liverpool Tube. Area was quite noisy at night sometimes with loud traffic. Although this is a fairly new hotel, the room was quite dirty in places - under the bed coated in dust, behind bathroom door etc. Was not impressed that we would need to pay extra for room servicing, as this was not made clear when we booked, the room became pretty messy with a 7 day stay. Also kitchen is not really suitable for proper cooking and nowhere to store food easily in kitchen.

Dear Jean M., Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio London City East. We are pleased to hear that you enjoyed our convenient location, which provides easy access to various attractions. However, we regret to learn about the cleanliness issues you encountered in your room. Your observations regarding the dust and the cleanliness of certain areas will be shared with our housekeeping team for their attention. Additionally, we understand your concerns regarding the additional fee for room servicing; we strive to ensure transparency in our policies and will review how this information is communicated to our guests. Regarding the kitchen facilities, we appreciate your input as we continually seek to improve our amenities and services. Thank you once again for your valuable comments. We hope to welcome you back in the future. Sincerely, Lakshay Khurana Front Office Manager

Customer review rating 4.5/5

Md S. U. Z. Families - Confirmed reviews ALL

For family stay in London, I recommended the best option

Dear Md S. U. Z., Thank you for choosing to stay with us at Adagio Aparthotels - London City East! We are delighted to hear that you found our welcome warm and your experience comfortable. Your recommendation means a lot to us, and we look forward to welcoming you and your family back in the future. Kindest Regards, Lakshay Khurana Front Office Manager

Customer review rating 5.0/5

Audrey G. Families - Confirmed reviews ALL

Staff were so welcoming, friendly and accommodating. The room was spotless, stylish and the beds, including the double sofa bed, which is very unusual! were so comfortable

Dear Audrey G., Thank you for your kind words regarding your stay at Aparthotel Adagio London City East. We are delighted to hear that you found your room comfortable and our staff welcoming. Your positive feedback motivates us to maintain our high standards of service. Kindest Regards, Lakshay Khurana Front Office Manager

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