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Mercure London Bridge 4 stars

TripAdvisor rating 4.5/5 271 reviews
Mercure London Bridge
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+ 21 Services
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Room 1

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Hotel extras

  • 144 modern guest rooms with connecting rooms available

  • In central London with easy access to the Tate Modern

  • Pet friendly hotel with onsite parking

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA
london
united kingdom

Tel: +442079020800

Fax: (+44)20/79020810

Contact email

Check-in from 14h00

Check out up to 12h00

  • MERCURE LONDON BRIDGE :   RV1 & 381

  • LONDON BRIDGE STATION :   NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION :   JUBILEE LINE SOUTHWARK

  • NATIONAL :   LONDON BRIDGE

  • By plane

    LONDON CITY APT At 15km / 9.38 miles

  • By plane

    LONDON GATWICK At 45km / 28.13 miles

  • By plane

    LONDON HEATHROW At 35km / 21.88 miles

  • By helicopter

    Battersea Heliport At 5km / 3.13 miles

  • By train

    London bridge At 1km / 0.63 miles

  • By train

    WATERLOO STATION At 0.8km / 0.5 miles

GPS :51.505397, -0.098898

Our accommodations

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

Classic Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with Queen or Twin Beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with King Bed

  • Max. number of persons: 2
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with Queen Bed & double Convertible Sofa

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: Other cooking style

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

With Bankside now one of the trendiest parts of London and home to a burgeoning foodie scene, The Loft Bar and glassed roof atrium presents an idyllic setting in which to enjoy our extensive wine menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 102 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,303 reviews

tripadvisor

TripAdvisor Rating 4.5/5

271 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Cosy, comfortable and well located

Customer review rating 4.4/5

Bernard Families - 15/01/2020 Confirmed reviews ALL

Chambre OK, staff very nice, good breakfast.

Dear Mr R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

ms

Customer review rating 4.4/5

Liz B. Solo - 15/01/2020 Confirmed reviews ALL

very pleasant, efficient and welcoming. My trip was leisure

Dear Ms b., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Thomas Couples - 15/01/2020 Confirmed reviews ALL

Nice people at Reception.

Overnight Stay

Customer review rating 4.4/5

Elizabeth Solo - 14/01/2020 Confirmed reviews ALL

Location was perfect for visiting my family & the Tate Britain.Staff are professional and the atmosphere is friendly. All of the hotel facilities are modern, clean and comfortable. There are many amenities close by including transport. I stayed just after Christmas holidays when room rates were cheaper than at peak times. Overall a great experience!

Dear ELIZABETH D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

cosy hotel, nice food and friendly staff

Customer review rating 4.4/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

good location. cosy hotel, nice food and friendly staff. room was too warm though, as was the whole hote. Great stay for business and would book for leisure too

Beer

Customer review rating 4.4/5

Hiro Solo - 11/01/2020 Confirmed reviews ALL

Nice

Could do better

Customer review rating 4.4/5

Damien Business - 09/01/2020 Confirmed reviews ALL

A great location but lots of small issues made this an uncomfortable stay; however the staff where attentive and helpful. I have stopped here several times and this was the worst stay

Excellent

Customer review rating 4.4/5

Anjana M. Families - 09/01/2020 Confirmed reviews ALL

Everything was excellent!

Dear ANJANA M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Mrs

Customer review rating 4.4/5

Mrs T. Families - 07/01/2020 Confirmed reviews ALL

Great reception room small bathroom not clean

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

John T. Couples - 07/01/2020 Confirmed reviews ALL

Very welcoming, we used Tesco vouchers for part payment which was handled very efficiently.

Dear JOHN T., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Good stay

Customer review rating 4.4/5

Elaine S. Families - 06/01/2020 Confirmed reviews ALL

My only criticism was that on two occasions, staff opened the door to our room without knocking - once to ask us if we wanted a drink from the bar, and at 8.30 am in the morning, presumably to start cleaning the room! Otherwise, we had a good stay. The room was clean and had everything we needed. It was in a great location.

Dear Guest, Thank you for taking the time to share your feedback. We will investigate the issues you have mentioned and make sure they will not happen again in the future. Thank you again for informing us so that we can improve on our service. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Theatre break

Customer review rating 4.4/5

Hannah C. Families - 04/01/2020 Confirmed reviews ALL

Good at the hotel. However, I had emailed at the time of booking asking for a twin room and then again added it as a special request at check-in. The room was a double. Reception/house-keeping soon changed it into a twin but it was annoying as I had previously emailed - it caused more work for your staff!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Good overnight stay

Customer review rating 4.4/5

Mr K. B. Couples - 03/01/2020 Confirmed reviews ALL

Good stay but expensive car park charge

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Excellent

Customer review rating 4.4/5

Diana D. Families - 03/01/2020 Confirmed reviews ALL

We had an excellent stay at your hotel. At check-in we received a warm welcome from Davide, who assisted us friendly and efficiently. A nice bonus was that our rooms were ready for us when we arrived, so we could drop our things and go into the city immediately, which was perfect. The rooms itself were nice and we slept very well. The next morning we enjoyed a nice breakfast. The only remark I have, is regarding the croissants. These were displayed in the middle of the buffet, so you had to be careful not to knock this over. I would suggest to put this on the side somewhere to prevent this from happening, especially if you do not want to waste food by throwing it away (which I thought was a nice touch to make people aware of by placing a sign in the restaurant). Overall our stay at your hotel was very satisfactory and made our weekend away to London a memorable one.

Dear VINCENT D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Relaxing friendly ideal stay pre Christmas

Customer review rating 4.4/5

Mrs J. F. Families - 31/12/2019 Confirmed reviews ALL

Made to feel very warmly welcomed. Nothing was too much trouble .The food and drinks were excellent and has left us with an excellent pre Christmas visit feeling we are still talking about how much we enjoyed with the family xxxx

Excellent

Customer review rating 4.4/5

Amine E. G. Families - 31/12/2019 Confirmed reviews ALL

Five star service

Dear AMINE EL g., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Service

TripAdvisor rating 4.5/5

Lorrayne J Couples - 31/12/2019 TripAdvisor review

Overall the staff were friendly, helpful and very pleasant. Our only complaint was the service on Christmas morning. We know the restaurant was very busy but because the staff on duty did not engage at all with the guests, it left you feeling very rushed and not an enjoyable experience.

Dear guest, Thank you very much for your review. I am delighted to hear you enjoyed the excellent level of accommodation we offer and that it was met with the high standards which we so pride ourselves upon. I will bring your comments about Breakfast to the attention of our F&B manager in order to improve on our service offer during such important meal. I look forward to welcoming you back to Mercure London Bridge again soon. Kind regards Bernard Panisse General Manager

unforgettable

Customer review rating 4.4/5

Luis Families - 30/12/2019 Confirmed reviews ALL

all staff very pleasant and super helpful.

Dear LUIS B., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Relaxing, cosy and enjoyable.

Customer review rating 4.4/5

Phil B. Couples - 30/12/2019 Confirmed reviews ALL

The hotel was conveniently situated for the things we wanted to do in London. Our room was comfortable and spacious although we couldn't work out how to keep water in the hand basin which was a little frustrating and couldn't get the air conditioning to what we wanted it to do. The reception staff were all very helpful. The only negative experience we had was at breakfast. Although there were options on the menu to order from the kitchen, if required, there appeared to be no staff system in place to offer this option as we were left to our own devices and had to resort to hailing a passing member of staff to place a simple order for poached eggs on toast which then arrived without the toast.

Staff as usual very attentive, pleasant, and helpful.

Customer review rating 4.4/5

J. Couples - 29/12/2019 Confirmed reviews ALL

Excellent, as always, except Christmas Day breakfast, when, and I appreciate the staff were very busy, but because they were so busy, they appeared stressed, which did not lead to a relaxed atmosphere for eating breakfast in.

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