Customer review rating 4.4/5 10,487 reviews
ALLSAFE approved hotel
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An ALLSAFE Clifton Environmental certified hotel
In central London with easy access to the Tate Modern
144 modern guest rooms with connecting rooms available
3 fully equipped meeting rooms and free unlimited Wi-Fi
Hotel Bar & Restaurant with New York and Italian cuisine
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.
Classic Room with Queen Bed
Superior Room with Queen or Twin Beds
Superior Room with Queen Bed & Convertible Sofa
Privilege Room with King Bed
Privilege Room with Queen Bed & double Convertible Sofa
Number of meeting rooms: 3
Maximum size: 102 m²
Maximum capacity: 80 people
Maximum banquet capacity: 32 people
100% genuine reviews from our guestsFind out more
Very pleasant stay at good hotel in good location
Helenp Solo - 06/06/2021 Confirmed reviews ALL
I spent a very pleasant four nights at the Mercure London Bridge. The staff were very welcoming and very helpful. There was a small issue with the tv in my room which they fixed extremely promptly. Everything at the hotel is covid compliant and everything felt sparkling clean. My room was spacious with an excellent shower. It was on the street, but the double glazing was excellent, so it was totally quiet. The hotel is really well located for a trip to London, very near Tate Modern and the South Bank in one direction, Borough Market and the Tower of London in the other direction. There's also a bus stop just outside and it's a very short walk to Southwark tub station. Lots of places to eat nearby, the excellent Table for breakfast (very popular on the weekends), Gails for breakfasts and snacks, and a really nice little Italian restaurant (Capricci - it looks like a bar, but excellent food and great wines). I will be back soon!
Davindet Families - 05/06/2021 Confirmed reviews ALL
We stayed as gold accor members and were expecting the usual gold member perks. We were upgraded into a room that was called a suite which turned out not to be as nice as the family rooms which have a balcony. We also only received a one drinks voucher even though we had multiple people staying over. We had to ask for the voucher. We never received the gold member local gift. We had to also wait 20 minutes for the room to become available. Breakfast was great.
Very bad experience!
L. Families - 05/06/2021 Confirmed reviews ALL
Room was not ready when we checked in at 4pm. And we need to wait for 2 hours at the lobby. And also, there was a long queue for morning breakfast as well. No battery for TV remote, no water in the room. This hotel is a joke!!
Well located, friendly staff
Christine S. Couples - 03/06/2021 Confirmed reviews ALL
Young man on front desk couldn't be nicer Flagged us a taxi for our trip to savoy. Room was clean, coffee machine, shame no hot chocolate. Shower fab. I would highly recommend it, we walked to Covent Garden in evening so its well located
Disappointing all round
Paul M. Couples - 01/06/2021 Confirmed reviews ALL
I had such high hopes for this trip as a 15+ years loyal accor member. Hence why choosing for this to be the first holiday for me (Police) and my Girlfriend (NHS) after a busy 12 months working intense hours. It was also by 40th Birthday. All of which the hotel knew as I deliberately booked direct for that reason. I paid for the Privilege king room and on check in was informed I had an upgrade......only to find myself on the first floor in a room less than half the size I was expecting with a view of a brick wall and broken appliances. I also paid for breakfast which was the most horrendous ordeal ever, having to queue for over an hour as 1 gentleman served everyone cooked breakfast, juice and toast (it was so so disorganised while 3 other staff who could have been service were just waiting to wipe down tables). Needless to say we skipped breakfast the 2nd day. I mentioned this at the time and was only offered a complimentary latte on check out, which we again had to wait 25 minutes for and when it arrived it was barely lukewarm. I have never been more disappointed with any trip ever, especially when I had been looking forward to my 40th trip to London for over a year!!
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