Mercure London Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 1,584 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In central London with easy access to the Tate Modern

  • 144 modern guest rooms with connecting rooms available

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

Our accommodation(s)

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Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA LONDON
United Kingdom

GPS:51.505397, -0.098898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO'S NEW YORK ITALIAN

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,584 reviews

TripAdvisor Rating  4.5/5  595 reviews

Certificate of excellence 2023

Does the job

Customer review rating 4.5/5

Daniel D. Business - Confirmed reviews ALL

Shower was good bed was ok pillars where not great but did the job

Dear DANIEL D., Thank you for sharing your feedback regarding your recent stay at Mercure London Bridge. We appreciate you taking the time to provide us with your thoughts. We are pleased to hear that you found your stay satisfactory and that our amenities, such as the shower, met your expectations. Providing a comfortable and convenient experience for our guests is our top priority. We also appreciate your comments about the bed and the pillows. Your feedback is invaluable to us as it helps us identify areas for improvement. Please know that we take all guest feedback seriously, and we will review your comments with our team to see how we can enhance our guests' experiences further. Thank you once again for choosing Mercure London Bridge for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, MLB Team

In the past has been one of my favourite places to stay

Customer review rating 3.0/5

Paul M. Couples - Confirmed reviews ALL

Generally ok but... Bar staff were very awkward and refused to provide my 'free' drinks (All membership) drinks for both me and my partner. They refused to go and clarify this with reception team - so I did and eventually got my drinks. Not what I would expect and not the service I used to get previously

Very comfortable

Customer review rating 4.5/5

Richard Solo - Confirmed reviews ALL

Well situated near London Bridge, handy for Borough market. Comfortable room.

Dear RICHARD A., Thank you for taking the time to share your feedback following your recent stay at Mercure London Bridge. We truly appreciate your positive review. We are delighted to hear that you found our hotel's location for your time in London. It's great to know that you found your room comfortable, as ensuring our guests' comfort is one of our top priorities. Your satisfaction is our ultimate goal, and we are thrilled that we were able to meet your expectations during your stay. Should your travels bring you back to London, we would be honoured to welcome you again for another comfortable and enjoyable experience at Mercure London Bridge. Thank you once again for choosing to stay with us and for your kind words. We look forward to serving you again in the future. MLB Team

Great hotel

Customer review rating 5.0/5

Amy H. Business - Confirmed reviews ALL

Room was very clean and comfortable. The breakfast was fab and the drink from the bar were great.

Dear AMY H., Thank you for choosing Mercure London Bridge for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you had a fantastic experience with us. It brings us immense joy to know that you found your room to be clean and comfortable. Ensuring a comfortable and inviting atmosphere for our guests is one of our top priorities, and we are delighted that we met your expectations in this regard. We are also pleased to hear that you enjoyed our breakfast offerings and found them to be fabulous. Additionally, we're thrilled that you had a great experience with the drinks from our bar. Providing high-quality dining and beverage options is something we take pride in, and we're glad to hear that you enjoyed them. We appreciate your positive feedback and hope to have the pleasure of welcoming you back to Mercure London Bridge for another outstanding stay in the future. Sincerely, MLB Team

OK, beds could be better

TripAdvisor rating 3.0/5

Chris R TripAdvisor review

Stayed here for one night 10th - 11th Feb, good hotel perfect location close to tube stations, rooms were adequate ours had a balcony there is however no real comfortable chairs in the room and the bed advertised as a king wasn't and was uncomfortable very soft and you do roll together, poor really as its not a hotel stay where your in the hotel a lot so a comfortable bed is a must for us. Communal areas were great we had breakfast and couldn't fault it. Staff were great as well.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be in a perfect location close to tube stations and that you enjoyed our communal areas and breakfast offerings. We apologize for any discomfort you experienced with the bed in your room. Ensuring our guests' comfort is of utmost importance to us, and we regret that the bed did not meet your expectations. Your feedback regarding the lack of comfortable chairs in the room and the softness of the bed will be shared with our management team for further review and improvement opportunities. However, we are glad to know that you found our staff to be great, and we appreciate your kind words about their service. We value your feedback as it helps us identify areas where we can enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Sincerely Bernard Panisse General Manager

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Other web-users rate our hotel

  • 784 reviews 9.6/10 Location
  • 1,066 reviews 6.9/10 Room
  • 1,226 reviews 9/10 Service
  • 15 reviews 6.6/10 WiFi
  • 582 reviews 8.2/10 Breakfast
  • 424 reviews 6.8/10 Cleanliness
  • 298 reviews 8.7/10 Vibe
  • 171 reviews 7.4/10 Value

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