ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 928 reviews

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Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  928 reviews

TripAdvisor Rating  4.0/5  1,255 reviews

Nice staff and clean, boiling room and old sheets

Customer review rating 2.5/5

Natalie Families - Confirmed reviews ALL

The staff were very nice and helpful and the place was really clean. It's not a bad price for a night if you book at the right time, cost of parking for the night has gone up, £14 overnight is insane. The room was BOILING thermostat was at 19C which is way too hot for sleeping. Staff apologised and explained the heat was set for the whole hotel so we couldn't change it 🥵 lastly the bed sheets were clearly very old, bobbly and scratchy, which has it not been so hot in the room we wouldn't have noticed because we would have has pajamas on!

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff helpful and the property clean. However, we sincerely apologise for the issues you experienced with the room temperature and bed sheets. We understand that a comfortable sleeping environment is essential, and we regret that the temperature and bedding didn't meet your expectations. Your feedback about the thermostat and sheets is invaluable, and we’ll work on improving both to ensure a more comfortable experience for future guests. We hope to have the chance to welcome you back and provide a more pleasant stay next time. Warm Regards, Hotel Management IBIS Styles London Heathrow

Well located, nice place to stay

Customer review rating 4.5/5

Jo D. Solo - Confirmed reviews ALL

Had a smooth check in, breakfast was nice and staff were helpful when required.

Dear Guest, Thank you for your kind review. We are delighted to hear that you had a smooth check-in, enjoyed the breakfast, and found our staff helpful. It is great to know that our location worked well for your stay. We hope to welcome you back for another enjoyable visit soon. Warm Regards, Hotel Management IBIS Styles London Heathrow

Room cold

TripAdvisor rating 3.0/5

railwayman2022 Couples - TripAdvisor review

Stayed for one night,as we had an early morning flight, staff were friendly and attentive and the hotel is comfortable, we found the room very cold, and struggled to get the heating to work, so it made it an uncomfortable stay, we ate in the restaurant, which was lovely, and the staff there were very helpful, one or two nights would be the most I would want to spend there, especially in the winter.

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff friendly and attentive, and that you enjoyed the restaurant. We apologise for the issue with the room temperature, and we completely understand how uncomfortable that can be, especially during the winter months. We will certainly look into the heating system to ensure it’s working properly. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Hotel Management IBIS Styles London Heathrow

Very convenient location

Customer review rating 5.0/5

Tim W. Business - Confirmed reviews ALL

The staff was very friendly and the room was very comfortable.

Dear Guest, Thank you for your wonderful review. We are so glad to hear that our location was convenient for you and that you found both the staff and your room to be comfortable. It is always our goal to provide a welcoming and relaxing experience for our guests. We look forward to welcoming you back on your next visit. Warm Regards, Hotel Management IBIS Styles London Heathrow

One good night

TripAdvisor rating 5.0/5

Sara O Solo travel - TripAdvisor review

My stay at the hotel was just for one night. The room was clean, well-maintained, and spacious. Soap and shampoo were provided in the bathroom (it’s a pity there was no toothpaste or toothbrushes). The room was quiet, and the reception staff were friendly. Only 15 minutes by bus from the airport (Terminal 5). I didn’t use the breakfast service.

Dear Guest, Thank you for sharing your experience. We are delighted to hear that you had a pleasant one-night stay and that you found the room clean, spacious, and quiet. We are also glad that our reception staff made a positive impression. We appreciate your feedback about the toiletries and will consider adding toothpaste and toothbrushes to our offerings for the convenience of future guests. We hope to welcome you back soon for another enjoyable stay. Warm Regards, Hotel Management IBIS Styles London Heathrow

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Other web-users rate our hotel

  • 2,994 reviews 9.2/10 Location
  • 2,934 reviews 7/10 Room
  • 2,243 reviews 8/10 Service
  • 67 reviews 6.8/10 WiFi
  • 1,454 reviews 7.4/10 Cleanliness
  • 1,037 reviews 7.7/10 Value
  • 639 reviews 6.9/10 Breakfast

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