ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 694 reviews

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Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

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Room 1

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  694 reviews

Customer review rating 5.0/5

Coralie G. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback and 100/100 rating. We are delighted you enjoyed the clean, comfortable room, convenient location and complimentary coffee. It is lovely to know you had such a great stay. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.0/5

Hugo P. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your honest feedback. We are truly sorry that your arrival and check-in did not meet your expectations, especially as a valued Platinum member and returning guest. We also apologise if our team did not make you feel properly welcomed and recognised. Your comments have been noted and will be shared with the team as we work to improve our service. We hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Ibis Styles Hotel Management

Customer review rating 2.0/5

Rhys M. Families - Confirmed reviews ALL

Dear Guest, We are extremely sorry that your check-in experience left you disappointed, especially as you regularly stay with us. We have looked into your comments with the team. Regarding the room request, we understand your frustration. The rooms overlooking the runway were already allocated to higher-tier ALL members on that date. Our rooms are allocated subject to availability, and unfortunately we cannot guarantee the same room or view on every stay. However, our team did rearrange the allocation and offered you the requested rooms, which unfortunately caused a delay at check-in. We apologise that this was not explained clearly to you. Regarding the pre-authorisation, our hotel policy is that restaurant and other extras are settled on a pay-as-you-go basis, and we do not hold a pre-authorisation for these charges. We are sorry for the confusion caused during your arrival. Your request for the same rooms for your next stay has been noted, but will remain subject to availability. We genuinely value your continued loyalty and hope we can provide a much smoother experience on your next visit. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

Anthony S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your honest feedback and for staying with us regularly. We are sorry that the air conditioning has continued to cause issues during your stays. We understand how frustrating this can be, especially when travelling for business, and we are taking your comments seriously. We hope to provide you with a more comfortable stay next time. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Pedro R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback and for choosing to stay with us again. We are delighted you enjoyed our location, service, restaurant and breakfast. It is always a pleasure to welcome returning guests. We hope to see you again on your next visit. Warm regards, Ibis Styles Hotel Management

Other web-users rate our hotel

  • 2,846 reviews 9.3/10 Location
  • 2,759 reviews 7/10 Room
  • 2,026 reviews 8/10 Service
  • 66 reviews 6.6/10 WiFi
  • 1,416 reviews 7.5/10 Cleanliness
  • 1,022 reviews 7.8/10 Value
  • 556 reviews 7.3/10 Breakfast

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