ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 706 reviews

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Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  706 reviews

Customer review rating 2.0/5

John C. Business - Confirmed reviews ALL

Room was clean and well presented but no Wi-Fi and usb port inoperative and tiny flies in the bathroom!!!

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent business stay with us. We are pleased to hear that you found your room clean and well presented and that your booking experience and arrival process were smooth. Your comments on these aspects are appreciated. However, we are very sorry to learn about the issues you encountered during your stay. Please accept our sincere apologies for the inconvenience caused by the inoperative USB port and the Wi-Fi connectivity problems. We understand how essential these services are, particularly for business travellers, and we regret the impact this had on your experience. Your feedback has been shared with our technical team for immediate investigation and resolution. We are also concerned to hear about the presence of insects in the bathroom, and we apologise for this unacceptable situation. This has been raised with our housekeeping team to ensure a thorough inspection and corrective action is taken. Additionally, we regret that your experience at check-out and in the bar area did not meet your expectations, and that you did not feel adequately recognised as a loyalty member. Your comments regarding service attitude and welcome drink provision have been shared with the relevant department heads for review and improvement. Thank you once again for your constructive feedback. While we are sorry your stay was not fully satisfactory, we do appreciate the opportunity to address these concerns and improve. We hope to welcome you back in the future for a significantly better experience. Warm Regards, Ibis Styles Management

Customer review rating 4.5/5

John N. Solo - Confirmed reviews ALL

A comfortable stay in a room that was surprisingly quiet given its location.

Dear Guest, Thank you very much for taking the time to share your feedback. We are pleased to hear that you enjoyed a comfortable and quiet stay, and that you found the booking process easy and straightforward. It is also great to know that you were satisfied with the cleanliness, service from our team, and overall value for money. We truly appreciate your positive comments and high ratings, and we look forward to welcoming you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Remi O. Solo - Confirmed reviews ALL

My experience was good, the front desk consultants were very helpful

Dear Guest, Thank you very much for taking the time to share your feedback. We are pleased to hear that you found the room suitable for your short stay and that our convenient location near the airport met your needs. It is also great to know that our front desk team was helpful and contributed positively to your experience. We truly appreciate your kind comments and high ratings, and we look forward to welcoming you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Michael E. Couples - Confirmed reviews ALL

Clean comfortable

Dear Guest, Thank you very much for sharing your feedback. We are pleased to hear that you found your stay clean, comfortable, and enjoyable overall, and that you were satisfied with the service provided by our team during your visit. It is also great to know that our reception team contributed positively to your experience. We truly appreciate your kind comments and look forward to welcoming you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 2.5/5

Ian G. Solo - Confirmed reviews ALL

The burger I ordered was very low quality meat and completely over cooked I asked for a replacement but it came back just same A pity because your staff will really nice and room was fine too

Dear Guest. Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with your room and that our team provided friendly and helpful service during your stay. We are very sorry to learn that your dining experience did not meet expectations and that the quality of the food and the replacement served were not satisfactory. Your comments have been shared with our kitchen team for immediate review and improvement. We appreciate your honest feedback as it helps us improve our overall guest experience. Warm regards, Ibis Styles Hotel Management

Other web-users rate our hotel

  • 2,923 reviews 9.3/10 Location
  • 2,869 reviews 7/10 Room
  • 2,139 reviews 8.3/10 Service
  • 72 reviews 6.3/10 WiFi
  • 1,442 reviews 7.4/10 Cleanliness
  • 1,074 reviews 8/10 Value
  • 583 reviews 7.1/10 Breakfast

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