ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 661 reviews

Best price
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ibis Styles London Heathrow Airport - Image 1
ibis Styles London Heathrow Airport - Image 2
ibis Styles London Heathrow Airport - Image 3
ibis Styles London Heathrow Airport - Image 4
272 Bath Road, Harlington, HEATHROW, UB3 5AY LONDON, United Kingdom

Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

The Duet

Photo out of - The Duet

Two single beds. For when your travelling companion isn't quite you're companion. A comfortable bed, a practical bathroom, a flat screen TV and complimentary high-speed Wi-Fi.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Twin bed(s)
  • Accessible room
See availabilities

Warm, welcoming and modern, with a double bed and a sofa bed for two. Our rooms offer everything you need for a comfortable, enjoyable stay. Includes a 32inch television, and complimentary Wifi.

Max. number of persons
4
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Telephone
Fax +44 20 3862 7690

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 153 rooms
  • 9 rooms for people with reduced mobility
  • 153 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

One Meeting room

  • On site
  • Enclosed outdoor parking
  • Private
  • 26 parking spaces
  • Max Limited Height: 2.7 m / 8.858 ft

  • Parking pricing: 14.11 € 12 GBP Per day

WESTCOMBE RESTAURANT

Photo 1 out of 3 - WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Cooking style
Bistro
Capacity
80
Accessibility
Accessible service
272 Bath Road, Harlington, HEATHROW, UB3 5AY London, United Kingdom
Telephone +44 20 3862 7689

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Relax in our spacious, modern bar for a journey through aviation history with a refreshing tipple in hand. Sink into a cosy armchair or pull up a stool at the bar: our friendly staff is on hand to provide a warm welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  661 reviews

Customer review rating 3.0/5

Pornpat C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your detailed feedback. We are sorry that your experience did not meet your expectations, especially with the check-in, welcome, room facilities and service from our team. We also apologise for the weak shower, running toilet and WiFi issues. Your comments are important, and we will share them with the relevant teams to help improve these areas. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Gill E. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review and for staying with us again. We are delighted you enjoyed the convenient location, comfortable room and helpful team. It is always a pleasure to welcome returning guests, and we look forward to seeing you again. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Andrew C. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your feedback and for staying with us again. We are pleased to know the stay was comfortable and that you found our app easy to use. We appreciate your comments and will continue working to improve the guest experience. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Wolfgang M. Business - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We are pleased you enjoyed the comfortable bed, great shower and good food in our restaurant. It is also great to know you found us good value for money. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

John A. N. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback and for choosing us for your overnight stopover. We are pleased you enjoyed your stay and found the room, cleanliness and team good. We also appreciate your comment about the breakfast and muesli. We will share this with our team for consideration. Warm regards, Ibis Styles Hotel Management

Dear Guest, Thank you for your detailed feedback. We are sorry that your experience did not meet your expectations, especially with the check-in, welcome, room facilities and service from our team. We also apologise for the weak shower, running toilet and WiFi issues. Your comments are important, and we will share them with the relevant teams to help improve these areas. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Gill E. Couples - Confirmed reviews ALL

We've stayed at this Hotel a number of time and always had a great experience. Great location for all Heathrow terminals. Bus stop across the road. Comfortable beds, nice room, welcoming and helpful staff.

Dear Guest, Thank you for your wonderful review and for staying with us again. We are delighted you enjoyed the convenient location, comfortable room and helpful team. It is always a pleasure to welcome returning guests, and we look forward to seeing you again. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Andrew C. Solo - Confirmed reviews ALL

One night stay

Dear Guest, Thank you for your feedback and for staying with us again. We are pleased to know the stay was comfortable and that you found our app easy to use. We appreciate your comments and will continue working to improve the guest experience. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Wolfgang M. Business - Confirmed reviews ALL

Comfortable bed, great shower. Food in restaurant also good and good value for money

Dear Guest, Thank you for your lovely feedback. We are pleased you enjoyed the comfortable bed, great shower and good food in our restaurant. It is also great to know you found us good value for money. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

John A. N. Solo - Confirmed reviews ALL

Good overnight stopover between flights.

Dear Guest, Thank you for your lovely feedback and for choosing us for your overnight stopover. We are pleased you enjoyed your stay and found the room, cleanliness and team good. We also appreciate your comment about the breakfast and muesli. We will share this with our team for consideration. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Claire S. Families - Confirmed reviews ALL

Short stay

Dear Guest, Thank you for your wonderful feedback and rating. We are delighted you enjoyed our location and had such a positive stay. It is great to know everything met your expectations. We hope to welcome you and your family back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Harry H. Solo - Confirmed reviews ALL

Overall, this was a short and comfortable stay. The Hopper and local buses were convenient in getting to and from the hotel from the airport. Reception were friendly, the room itself was clean and well presented and the bathroom facilities were excellent!

Dear Guest, Thank you for your lovely feedback. We are pleased to hear you had a comfortable stay and enjoyed the clean room, excellent bathroom facilities and friendly reception team. We are also glad you found the airport transport convenient. Thank you for your kind support, and we hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

James M. Business - Confirmed reviews ALL

Check in was quick. Newer facility was well kept. Air conditioning was a plus compared to other local older facilities. Included breakfast was very nice. The only negative is the lack of a loyalty program that considers your long term loyalty to the Accor Brand.

Dear Guest, Thank you for your detailed feedback and for your continued loyalty to Accor over the years. We are pleased to hear you enjoyed our clean rooms, breakfast, quick check-in and friendly team. We are sorry that the ALL loyalty programme has not met your expectations. We truly appreciate your long-standing support, and your comments are valuable feedback for the programme. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Jonathan C. Couples - Confirmed reviews ALL

Always stay here prior to or after flight in and out of Heathrow. Very clean, comfortable and all you would want from such a hotel. Staff friendly and helpful.

Dear Guest, Thank you for your continued support and for choosing to stay with us again. We are pleased to hear you find the hotel clean, comfortable and convenient, and that our team is always friendly and helpful. We are very sorry about the WiFi outage during your stay and the lack of communication regarding it. We understand how inconvenient this was, especially when you needed to work. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Juan C. Business - Confirmed reviews ALL

Good hotel if you need to stay near the airport

Dear Guest, Thank you for your feedback. We are pleased you found our hotel convenient for Heathrow and enjoyed the clean accommodation. We are sorry the breakfast selection and friendliness of our team did not fully meet your expectations, and we will take your comments on board. We hope to welcome you back again. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Ridhima S. Solo - Confirmed reviews ALL

Nice stay

Dear Guest, Thank you for your wonderful feedback and 100/100 rating. We are delighted you enjoyed your stay and found our location convenient for the airport. It is great to hear that everything met your expectations. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Coralie G. Couples - Confirmed reviews ALL

Nice clean room, well designed, comfortable bed with all amenities. Complimentary coffee from coffee machine was a nice addition.

Dear Guest, Thank you for your wonderful feedback and 100/100 rating. We are delighted you enjoyed the clean, comfortable room, convenient location and complimentary coffee. It is lovely to know you had such a great stay. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.0/5

Hugo P. Solo - Confirmed reviews ALL

My experience on this journey was not good as the first one Check in not in accordance with Accor rules. Unexpressive lady at the check-in at my first contact with the hotel. Upgraded unnecessary to the worse category.

Dear Guest, Thank you for sharing your honest feedback. We are truly sorry that your arrival and check-in did not meet your expectations, especially as a valued Platinum member and returning guest. We also apologise if our team did not make you feel properly welcomed and recognised. Your comments have been noted and will be shared with the team as we work to improve our service. We hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Ibis Styles Hotel Management

Customer review rating 2.0/5

Rhys M. Families - Confirmed reviews ALL

We usually enjoy stating at the ibis Styles LHR however this time our check-in experience left us dissatisfied. I had emailed in advance of arrival to request specific rooms (408, or similar overlooking the airport) and was told a note would be added to our reservation. On arrival however this request had not been noted and we were allocated rooms at the back of the hotel. When challenged, the desk agent stated that the hotel “did not have” any family rooms facing the front of the hotel. I explained that I knew this to be untrue, having stayed in those exact rooms several times previously. He then very reluctantly and slowly moved our rooms to - guess what - available rooms at the front. I didn’t appreciate being lied to, nor that my advanced request had not been acted upon. The rooms were clearly available. The second issue was that I was asked to pay in full on check-in, and when I explained that I wanted to leave a pre-authorisation in order that my room bill be left open to charge F&B to the room, I was told that the hotel “could not do pre-authorisations” and that all extras had to be pay-as-you-go. Again, I explained that I wanted the charges applied to my bill so that I earned ALL points for the spend, and again the agent reluctantly took a pre-auth from my credit card. Aside from his lies and apparently laziness, the rest of the stay was fine. On departure, I explained that we were staying again the following week and asked to be allocated the same rooms - I was told a note would be made, but based on this recent arrival experience I am not sure it will be, or if it is that it will be acted on.

Dear Guest, We are extremely sorry that your check-in experience left you disappointed, especially as you regularly stay with us. We have looked into your comments with the team. Regarding the room request, we understand your frustration. The rooms overlooking the runway were already allocated to higher-tier ALL members on that date. Our rooms are allocated subject to availability, and unfortunately we cannot guarantee the same room or view on every stay. However, our team did rearrange the allocation and offered you the requested rooms, which unfortunately caused a delay at check-in. We apologise that this was not explained clearly to you. Regarding the pre-authorisation, our hotel policy is that restaurant and other extras are settled on a pay-as-you-go basis, and we do not hold a pre-authorisation for these charges. We are sorry for the confusion caused during your arrival. Your request for the same rooms for your next stay has been noted, but will remain subject to availability. We genuinely value your continued loyalty and hope we can provide a much smoother experience on your next visit. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

Anthony S. Business - Confirmed reviews ALL

The air conditioning 50% of the time I stay here is an issue. It either doesn’t work at all or it is very ineffective once fixed.

Dear Guest, Thank you for your honest feedback and for staying with us regularly. We are sorry that the air conditioning has continued to cause issues during your stays. We understand how frustrating this can be, especially when travelling for business, and we are taking your comments seriously. We hope to provide you with a more comfortable stay next time. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Pedro R. Couples - Confirmed reviews ALL

Second stay before heading home.

Dear Guest, Thank you for your wonderful feedback and for choosing to stay with us again. We are delighted you enjoyed our location, service, restaurant and breakfast. It is always a pleasure to welcome returning guests. We hope to see you again on your next visit. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Usual good points but in the summer the AC in the rooms is way underpowered

Dear Guest, Thank you for your honest feedback. We are sorry that the room felt too warm and that the air conditioning did not perform as expected. We also apologise if our reception service felt disengaged. Your comments are important, and we will address these points with the team. We are glad to hear you enjoyed the restaurant service and appreciate your kind words about our team member. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

good food, comfortable room, very clean

Dear Guest, Thank you for your lovely feedback. We are delighted you enjoyed our convenient location, good food, comfortable room and cleanliness. We are also pleased to hear Bo helped make your stay enjoyable. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We are accor members and were allowed into our room early which was a great help. The hotel and room were nice and clean, staff friendly. A good e perfect.

Dear Guest, Thank you for your lovely feedback. We are delighted you enjoyed our location, clean rooms, food and friendly team. We are also pleased that the early check-in as an Accor member made your stay easier. We appreciate your comment about the tea and milk and will take it on board. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Brett R. Families - Confirmed reviews ALL

Staff were very helpful - especially Alikia(?)

Dear Guest, Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed our location, value for money, and especially the helpful service from Alaika We will make sure to share your kind words with her. We also appreciate your comments about the WiFi speed and security, and we will look into ways to improve this for our guests. We hope to welcome you and your family back again soon. Warm regards, Ibis Styles Hotel Management

Other web-users rate our hotel

  • 2,817 reviews 9.3/10 Location
  • 2,745 reviews 7/10 Room
  • 2,005 reviews 8/10 Service
  • 67 reviews 6.6/10 WiFi
  • 1,409 reviews 7.6/10 Cleanliness
  • 1,014 reviews 7.8/10 Value
  • 552 reviews 7.3/10 Breakfast

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