ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,126 reviews

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ALLSAFE approved hotel

Hotel extras

  • 153 creatively decorated bedroom's available

  • An ALLSAFE Clifton certified hotel

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
United Kingdom

GPS:51.481458, -0.448434

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,126 reviews

TripAdvisor Rating  4.0/5  1,203 reviews

Good airport hotel

TripAdvisor rating 3.0/5

Jessica F TripAdvisor review

This was our last hotel so we wanted to be close to Heathrow on our way out. It's a big schlep from the city if you take the tube, takes over an hour. You also have to catch a bus, and google maps was constantly changing so we finally just took a leap of faith and caught the 111 bus to Nene Rd. The hotel is right next to the bus stop. When we got in, their whole computer system was down, so we waited about an hour to get checked in. They offered us a complimentary glass of wine or beer. After we were checked in, they led us to our room, but the bed was incorrect. They found us a double room right away and we were settled. Unfortunately, it meant our evening plans were shot as we wanted to go back to the city for some shopping but it was too late. There's also not much to eat around there (not counting the hotel) except one pub called The Three Magpies, which is across the street. Overall, its fine for a hotel airport, it took about 10 min to bus back to Heathrow the next day.

Thank you for sharing your feedback about your recent stay at our hotel. We sincerely appreciate your input, and we're glad to hear that overall, your experience was satisfactory. We apologize for any inconvenience you faced in reaching the hotel from the city. Your feedback about the challenges with public transportation and the uncertainty caused by Google Maps changes is noted. We appreciate your patience and willingness to adapt, ultimately taking the 111 bus to Nene Rd, where our hotel is conveniently located. We sincerely apologize for the delay during check-in due to our computer system being down. We understand that this impacted your evening plans, and we appreciate your understanding. It's great to hear that you enjoyed the complimentary glass of wine or beer offered during the wait. We strive to make our guests' experiences as pleasant as possible, even in unforeseen circumstances. We also apologize for the inconvenience with the initial room assignment. We're pleased that our team promptly addressed the issue and found you a suitable double room, ensuring you were settled comfortably. Your comments about the limited dining options in the immediate vicinity are duly noted. We continually strive to enhance our offerings and will consider your feedback as we work towards improving our guests' overall experience. We hope that despite these challenges, you had a restful stay, and we would be honoured to welcome you back if your future travels bring you to the Heathrow area.

Ibis a rising star horel

TripAdvisor rating 5.0/5

Graham M TripAdvisor review

This is my second Ibis visit ( see York ) recently and I am impressed by their rising profile. Easy to access by bus 423 from Terminal 5 about 15 minutes or less. Polite reception staff and room ready before time. I think this is due to their online checkin the day before where you can advise of expected arrival time. Plus I am ACCOR silver status which helps. Room was to quote a phrase funky with very modern furniture. Nice big bed, comfortable. Shower and bathroom excellent. Coffee making facilities tucked away in a quirky travel case. My only quibble was no filter coffee just instant. But this is 3 star at end of day. Room temp easily changed when it got a bit warm later on. Food in the restaurant was good despite reviews. I had a pizza and an excellent Shiraz. Staff eager to please. Breakfast was good although hot stuff had been out a long time I think looking at it. The lady running the restaurant made this her own empire at breakfast and everyone appreciated her style. Only thing I have noticed is occasional aircraft noise but not excessive. Maybe sound proofing needs attention. All in all a great hotel very well priced and I would use again.

Thank you for choosing Ibis for your stay and for taking the time to share your detailed and positive feedback. We truly appreciate your loyalty as one of our members. It's great to know that you enjoyed the room design, comfortable bed, and excellent shower facilities. All our rooms are equipped with tea and coffee facilities conveniently placed on a gold-coloured trolley next to the bed. We sincerely apologize for any oversight in not communicating this to you during check-in. We're pleased that you had a positive dining experience in our restaurant and that the staff's eagerness to please did not go unnoticed. Your compliments on the breakfast and the attentive service provided by the lady running the restaurant are highly appreciated. Thank you for acknowledging our competitive pricing, and we are thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back for another great experience.

Clean. Cheap and convenient

TripAdvisor rating 5.0/5

johnlaura78 Couples - TripAdvisor review

The Ibis Styles at 272 Bath road was wonderful for our short layover. We found the IBis styles more than adequate. It was very clean and extremely convenient. Our plane arrived at 10pm and after a quick bus ride we were checked in by 11pm. We woke at 5am and was back at the airport by 6am. I highly reccomend the Ibis Style for a layover at London Heathrow. Our plane arrived at 10pm and after a quick bus ride we were checked in by 11pm. We woke at 5am and was back at the airport by 6am. I highly reccomend the Ibis Style for a layover at London Heathrow. Directions to Ibis Styles: As you exit terminal 5 you will see two parallel streets; one for taxi and one for buses. There are signs with numbers on the bus lane. To get to ibis styles you go to sign #6 (platform 6) to catch the 243 bus. There is about 5 stops before you get the Ibis Style. So that you don’t go pass the stop watch your travel on Google maps) It will take you less than 15 minutes before you exit to ibis. Have your credit card ready to be scanned on the bus. It will cost you $2. To leave the Ibis styles (272 bath road) you walk to the corner and cross the busy 4 lane street. There is a fence in the median so you have to walk to corner to cross. After crossing the 4 lane street turn left and walk a block and you will see the bus stop. It is less than 5 minutes to the terminal 2/ terminal 3 airport entrance.

Thank you so much for taking the time to share your positive experience with us. We are glad to hear that our hotel met your expectations and provided a comfortable and convenient stay during your short layover. It's fantastic to know that you found our hotel more than adequate, clean, and extremely convenient for your travel needs. We appreciate your detailed directions for fellow travellers, providing valuable information on catching the 423 bus from terminal 5 to our hotel. We look forward to welcoming you back to Ibis Styles London Heathrow in the future.

Good stay

Customer review rating 4.5/5

Carolyn Couples - Confirmed reviews ALL

Clean well maintained hotel.

Dear Carolyn M., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team, Ibis Styles London Heathrow

Could be better

Customer review rating 2.0/5

Mrs T. Business - Confirmed reviews ALL

I was allocated room 008 on the ground floor. As soon as I entered the corridor, there was a strong smell of urine. The room itself had an odour of sewage. Don't know if it was coming from outside, or within the room. There was a constant noise of air (blowing) from somewhere - like air conditioning systems. But even when I switched off the air conditioning, the blowing continued! I rang reception for help at several varying times, no one picked up! I gave up. The shower cubicle was a nice size. However, the loo and sink heights were at odds with what one expects of most bathrooms. When I sat on the loo, my feet were dangling. I was unable to put them flat on the floor, because the loo hangs too high. The sink was too. When I attempted to clean my teeth, the sink was as high as my breast area. I felt like a child at an adult sink! Its like room 008 is meant for 6ft+ tall people! It was a difficult stay, except for the bed which was "a good hard bed" and wonderful.

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Other web-users rate our hotel

  • 2,642 reviews 9/10 Location
  • 2,770 reviews 7/10 Room
  • 2,109 reviews 7.9/10 Service
  • 63 reviews 6.9/10 WiFi
  • 1,353 reviews 7.4/10 Cleanliness
  • 577 reviews 7/10 Breakfast
  • 5 reviews 0/10 Wellness Area

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