ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 746 reviews

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ibis Styles London Heathrow Airport - Image 1
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272 Bath Road, Harlington, HEATHROW, UB3 5AY LONDON, United Kingdom

Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Telephone
Fax +44 20 3862 7690

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  746 reviews

Customer review rating 3.5/5

Andrew D. Couples - Confirmed reviews ALL

The room was clean and comfortable. The reception, bar and dining staff did not create a friendly atmosphere. I asked the reception staff questions when checking-in and checking-out. The questions were related to parking at the hotel and a taxi to Heathrow Airport. On both occasions the reply was abrupt and unfriendly. At breakfast there were three couples in the dining area. The waiter stood by the payment station occasionally attending to the presentation of the food. But let the empty plates, etc pile-up on the tables instead of clearing the tables.

Dear Guest, Thank you for taking the time to share your feedback and for rating your stay. We’re glad you found the room clean and comfortable and that you were happy with the booking experience, breakfast selection, and WiFi. However, we’re genuinely sorry to read about your experience with our team. The level of service you described from reception and in the dining area is not the standard we expect, and we understand how this would have affected your overall stay. Your comments about friendliness, attentiveness at breakfast, and table clearing have been shared with the relevant managers so we can address this directly with the team and improve consistency in service. We also appreciate your honest ratings on arrival, departure, and loyalty programme experience, and we’ll be reviewing these areas carefully. Thank you again for your constructive feedback, it really does help us improve. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Antony S. Couples - Confirmed reviews ALL

Booking and check in was easy.bthe first room they gave us smelt of wet dog. Our room was changed immediately. Otherwise a utilitarian experience which matched the price

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that booking and check-in were easy and that our team was able to move you to another room promptly when you reported the issue with the first room. We’re sorry that the initial room did not meet expectations and appreciate your comments regarding cleanliness. We also understand your concerns about transport information and airport connections. Clearer guidance on transfer options is important, and we will review how this information is communicated to guests before arrival. Thank you again for your valuable feedback, and we hope to welcome you back in the future. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

Richard H. Families - Confirmed reviews ALL

Room on ground floor sightly noisy but excellent buffet breakfast.

Customer review rating 5.0/5

Louis W. Solo - Confirmed reviews ALL

Very easy to get from Heathrow Central bus station which will get you to all the terminals plenty of local buses throughout the night as well. The room was clean and comfortable quiet I have stayed at this hotel a number of times and would stay again tea and coffee making facilities available in the room.

Dear Guest, Thank you very much for your kind feedback. We’re really pleased to hear you continue to enjoy staying with us and that the location, comfort, cleanliness, and value all worked well for your visits to Heathrow. It’s great to know you feel at home here and appreciate the facilities and atmosphere — we look forward to welcoming you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.0/5

Hijab A. S. Couples - Confirmed reviews ALL

It was good. One of the best ibis I have stayed at. Staff needs to be more informational though, at check in guests should be explained more about facilities timing etc.

Dear Guest, Thank you for your feedback, we’re really pleased to hear you found your stay enjoyable and that you consider this one of the better Ibis properties you’ve stayed at. We also appreciate your comments regarding check-in information. You’re absolutely right that guests should be given clearer guidance on facilities and timings, and we’ve shared this with the team to improve the arrival experience. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Other web-users rate our hotel

  • 2,889 reviews 9.3/10 Location
  • 2,819 reviews 7.1/10 Room
  • 2,073 reviews 8.3/10 Service
  • 76 reviews 5.8/10 WiFi
  • 1,427 reviews 7.7/10 Cleanliness
  • 1,053 reviews 8/10 Value
  • 581 reviews 7.2/10 Breakfast

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