Sofitel London Heathrow

Sofitel London Heathrow

Customer review rating (ALL Rating) 4.5/5 7,530 reviews

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Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Certified Covid-19 PCR saliva based self-administered test kit available.

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Park and Fly packages are limited, please check availability before your arrival.

  • Awarded restaurants, all day dining, tea salon and a relaxing bars.

ALLSAFE approved hotel

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

Telephone +44 20 8757 7777

Fax +44 20 8757 7701

  • National Express:  Heathrow T 5

  • Piccadilly Line:  Heathrow T 5

  • By plane

    LONDON GATWICK At 38km / 23 miles

  • By plane

    LONDON HEATHROW At 0km / 0 miles

  • By plane

    LONDON STANSTEAD At 48km / 30 miles

  • By train

    HEATHROW EXPRESS T5 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 5 At 0km / 0 miles

  • By train

    LONDON PADDINGTON At 25km / 15 miles

  • By train

    LONDON ST PANCRAS At 18km / 11 miles

  • By train

    LONDON WATERLOO At 29km / 18 miles

  • By train

    PICCADILLY LINE T5 At 0km / 0 miles

GPS:51.4735, -0.4915

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

All 605 rooms blend comfort with elegant design. The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,530 reviews

TripAdvisor Rating  4.5/5  16,040 reviews

Certificate of excellence 2022

Amazing Experience

TripAdvisor rating 5.0/5

dhollys2022 TripAdvisor review

Received a number of additional services form the ACCOR membership desk representative as the stay was for my wife's birthday before a flight to Copenhagen. Was given a room upgrade, access to the lounge that evening and some truffles had been left inthe room. Amazing service and friendly professional staff throughout

Dear dhollys2022, Thanks for your review, we are pleased you enjoyed your recent stay. Great to know the team helped you with the birthday celebrations. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Fabulous Hotel-Brilliant Location!

Customer review rating 5.0/5

Terry R. Families - Confirmed reviews ALL

First class hotel and excellent staff too. Perfect Hotel to stay at before flying out of the UK!

Dear Terry, Thanks for your review, we are pleased you enjoyed your recent stay and service. It is great to see our employees being recognised for their efforts. With regards to your last stay, I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Great location and excellent service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great experience

Dear Arnold, Thanks for your review, we are pleased you enjoyed your recent stay and service. It is great to see our employees being recognised for their efforts. With regards to your last stay, I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Good hotel, well locared

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Good overnight stop with good holiday parking option.

Dear John, Thanks for your review, we are pleased you enjoyed your recent stay and service. It is great to see our employees being recognised for their efforts. With regards to your last stay, I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Well located but lights in room would not shut off all night.

Customer review rating 3.0/5

Heather Families - Confirmed reviews ALL

Liked the room and comfortable but the lights in the room kept coming on during the night so we had to be moved to another room at 11:30pm. We had to move in our pajamas and our sleep was disrupted and we had an early flight to catch.

Dear Heather, Thanks for your review, we are pleased you enjoyed your overall stay. Thanks for your comments about the lights, I will make sure we look into it. I am sorry again for any inconvenience this has caused you. I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

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