Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,389 reviews

Best price
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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,389 reviews

TripAdvisor Rating  4.6/5  22,071 reviews

Certificate of excellence 2025

Highly recommended for an overnighter before an early flight

TripAdvisor rating 5.0/5

Dedders37 TripAdvisor review

Great hotel for an overnighter before an early flight. Got a cheeky upgrade which included a complimentary minibar which was very welcome. Great staff, lovely rooms and a nice meal in the bar behind reception. Highly recommended

Ok if you just need a room.

TripAdvisor rating 3.0/5

stephenmZ6936YC TripAdvisor review

We booked this hotel as it is next to T5 and we had an early flight. We booked a deluxe room which was clean and presentable. Overall the room was good value. We had a drink and meal in the bar. The bar seats have seen better days and were all peeled and need replacing. This is not acceptable when the hotel is upmarket and charging a lot. We had a chicken butter curry and the meat was cheap thigh.It was more like a soup than a curry. When they charge £20 plus service charge I would expect breast meat. There was also a couple of power cuts during the night and no explanation or apology for it. We would book this hotel again but just for the room and would avoid eating and drinking in the hotel.

Incredible time

TripAdvisor rating 5.0/5

Elizabeth C TripAdvisor review

Attentive staff, really pleased with service and variety of food and drinks and keshab and all the team are excellent. We loon forward to returning

Quiet Comfort in the Heart of Heathrow Terminal 5

TripAdvisor rating 5.0/5

rda-dev TripAdvisor review

We stayed at the Sofitel Hotel located directly in Terminal 5 at Heathrow Airport for one night after a flight. We were traveling with my wife and our 5-year-old daughter. The room was clean and well maintained — overall, we really liked it. Special respect for the soundproofing. Honestly, I’ve never seen windows this thick anywhere before. Considering this is an airport hotel, the room was surprisingly quiet and very comfortable. The curtains were great, and the blackout curtains helped a lot — it made adjusting to the new time zone much easier after the flight. The 12:00 check-out time is very convenient. It allows you to wake up calmly in the morning, relax, and enjoy breakfast at the restaurant without rushing. In my opinion, the breakfast is a bit overpriced — more than £30 per person for not a huge variety. The selection itself is generally fine, but there was one downside: the vegetables and spinach leaves were not properly washed. I would recommend that the chef or responsible staff pay closer attention to controlling this. I’d also like to highlight the service in the restaurant. We were served by a waitress named Theresa, who was very friendly, attentive, and genuinely made our breakfast more pleasant with her attitude. Overall, it’s an excellent option for an overnight stay at the airport — quiet, comfortable, and very convenient, especially after a long flight.

Minimum wage staff and £19.50 for a glass of wine 🙄

TripAdvisor rating 3.0/5

SteveCaudle TripAdvisor review

£19.50 for a glass of Malbec 😬 You pay your staff minimum wage. Until recently they got no tips until the law required. Ashamed you’re not but you really should be.

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Other web-users rate our hotel

  • 4,925 reviews 9.3/10 Location
  • 9,470 reviews 7.8/10 Room
  • 8,339 reviews 8.3/10 Service
  • 124 reviews 4.8/10 WiFi
  • 2,245 reviews 8.2/10 Cleanliness
  • 2,031 reviews 4.4/10 Value
  • 1,439 reviews 8.1/10 Breakfast
  • 1,074 reviews 5.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.