Sofitel London Heathrow

Customer review rating (ALL Rating) 4.4/5 9,605 reviews

Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Christmas 2022 packages now available

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2022

  • Rosette-winning restaurants, La belle Époque and Vivre

ALLSAFE approved hotel

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone +44 20 8757 7777

Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

All 605 rooms blend comfort with elegant design. The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  9,605 reviews

TripAdvisor Rating  4.5/5  17,092 reviews

A very relaxing and accommodating place.

TripAdvisor rating 5.0/5

bytetoeat TripAdvisor review

Extremely polite and helpful staff. Great atmosphere in the bars and lounge. Worth being an Accor member. The rooms are just perfect: Great bedding and nice modern amenities. Two small criticisms … although there was a kettle and tea, no coffee. Also no hair dryer.

Dear bytetoeat, Thanks for your wonderful comments, we are pleased you had such a good stay. Great you loved the room, and overall level of, employees are helpful and attentive, thanks again for your feedback. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Great location and meal was a surprise

TripAdvisor rating 5.0/5

willc234 Couples - TripAdvisor review

You get what you pay for. Not the cheapest but if you want to be close to T5 then it's spot on. And what was amazing was the dinner in the restaurant. We were blown away by the quality of the dishes. 10/10.

Dear willc234, Thanks for your wonderful comments, we are pleased you had such a good stay. The hotel is ideal to unwind and relax with family and friends before a flight out, Great you loved dinner and overall service standards. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Excellent visit

TripAdvisor rating 5.0/5

PaulC4745 Couples - TripAdvisor review

Fantastic stay before we flew to New York. Hotel was peaceful, easy access to the terminal for your flight & ease of access for the Heathrow express in to Paddington. Room was clean, spacious & nice bathroom amenities We never ate in the restaurants but they appeared excellent. We've booked to come back in March; wouldn't stay anywhere else

Dear PaulC4745, Thanks for your wonderful comments, we are delighted you enjoyed your stay. The hotel is ideal to unwind and relax before a flight out, rooms are spacious and completely sound proof, thanks again for your positive feedback. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

The best

TripAdvisor rating 5.0/5

lizetteb2021 TripAdvisor review

The restaurant has a lovely atmosphere, it is spacious and very welcoming. The menu is extensive and quality food! We had the most amazing curries!! And many thanks to Richard our waiter who took such great care of us! He is fast effective and charming!! See you again in March Richard.

Dear lizetteb2001, Thanks for your wonderful comments, we are pleased you had such a good stay. Great you loved the restaurant and extensive menu options. Al employees are attentive and friendly, it is rewarding when they are recognised for their efforts and service attitude. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Great stay

TripAdvisor rating 5.0/5

RA S Business - TripAdvisor review

Ronaldo looks after everyone so well. I had a great business trip and a lot of that was down to Ronaldo and how he looked after me in the lounge. The hotel is very comfortable an convenient just a short walk from Terminal 5 across a purpose built link bridge. Thanks Ronaldo, see you next time!

Dear RA S, Thanks for your wonderful comments, we are delighted you enjoyed your stay. Great to see Ronaldo looking after you so well, all employees are truly attentive and passionate about service. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

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Other web-users rate our hotel

  • 2,542 reviews 9.1/10 Location
  • 5,189 reviews 7.7/10 Room
  • 5,349 reviews 8/10 Service
  • 67 reviews 5.4/10 WiFi
  • 1,314 reviews 7.8/10 Cleanliness
  • 1,154 reviews 4.5/10 Value
  • 800 reviews 8.1/10 Breakfast
  • 131 reviews 3.4/10 Wellness Area

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