Sofitel London Heathrow

Customer review rating (ALL Rating) 4.4/5 11,342 reviews

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2022

  • Rosette-winning restaurants, La belle Époque and Vivre

ALLSAFE approved hotel

Our accommodation(s)

All 605 rooms blend comfort with elegant design. The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow.

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  11,342 reviews

TripAdvisor Rating  4.5/5  17,538 reviews

Certificate of excellence 2023

Fantastic Hotel

TripAdvisor rating 5.0/5

Lara M TripAdvisor review

My husband and I stayed one night on our way to Cannes. From the moment we got to the hotel the experience was fantastic! Aartee went beyond her way to make sure we have a pleasant stay. She was fantastic and even helped us for our return stay for a night on our way back home. Thank you Aartee for taking such good care of us during our stay at Sofitel

Nice spa experience before flying back

TripAdvisor rating 5.0/5

pgfan2015 TripAdvisor review

I booked a massage at the last minute just before my long haul flight back home and had a very pleasant experience. Irish the Receptionist is very polite and managed to arrange the session earlier since I arrived half an hour early. My therapist Anxhela is attentive and the deep tissue massage was exactly what I needed before flying back. Thank you so much!

Tajin is brilliant and excellent 👌

TripAdvisor rating 5.0/5

Charli B TripAdvisor review

Excellent service from Tajin she is very kind and nice always smiling and I never get service like it's was 5 star I am very happy for her service she no how to manage every guest she is perfect and wonderful this hotel is very close to airport everything is nice 🙂🙂

Excellent airport hotel and great service in the bar/restaurant

TripAdvisor rating 5.0/5

Jimvic TripAdvisor review

Excellent stay pre our morning flight We were given a complimentary upgrade which was much appreciated! Fabulous meal/drinks in the bar. Thanks to Ansell who was so friendly and looked after us really well.

Overnight layover

TripAdvisor rating 5.0/5

philgil123 TripAdvisor review

Stayed over night for a layover. Room was great and hotel staff was great as well. We had dinner at the Sphere bar and our waitress, Tiffany was excellent! She was attentive and very sweet! Would definitely recommend.

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Other web-users rate our hotel

  • 3,128 reviews 9.1/10 Location
  • 6,207 reviews 7.7/10 Room
  • 6,255 reviews 8/10 Service
  • 65 reviews 6/10 WiFi
  • 1,559 reviews 7.7/10 Cleanliness
  • 1,398 reviews 4.6/10 Value
  • 973 reviews 8.2/10 Breakfast
  • 39 reviews 1.3/10 Pool

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