Sofitel London Heathrow
Customer review rating (ALL Rating) 4.5/5 6,520 reviews
ALLSAFE approved hotel
The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.
Certified Covid-19 PCR saliva based self-administered test kit available.
45 purpose built meeting rooms including the largest ballroom in Heathrow.
Park and Fly packages are limited, please check availability before your arrival.
Awarded restaurants, all day dining, tea salon and a relaxing bars.
Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom
National Express: Heathrow T 5
Piccadilly Line: Heathrow T 5
LONDON GATWICK At 38km / 23 miles
LONDON HEATHROW At 0km / 0 miles
LONDON STANSTEAD At 48km / 30 miles
HEATHROW EXPRESS T5 At 0km / 0 miles
HEATHROW TERMINAL 5 At 0km / 0 miles
LONDON PADDINGTON At 25km / 15 miles
LONDON ST PANCRAS At 18km / 11 miles
LONDON WATERLOO At 29km / 18 miles
PICCADILLY LINE T5 At 0km / 0 miles
GPS:51.4735, -0.4915
Check-in from - Check out up to
Settle into a sofa at the Tea Salon and enjoy teas from around the world. Ideal for an informal meeting or quiet break from Heathrow. Indulge and experience our scrumptious Classic Afternoon Tea or enjoy the great selection available on the lunch menu.
This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts.
La Belle Epoque combines the best flavours of both British and French Cuisine. Offering classic flavours and textures using the finest seasonal British Produce. Relax and unwind whilst enjoying an outstanding culinary experience.
Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. Discover a magnifique selection of champagne, unique fine wine and a large variety of gins in a chic setting.
Striking Icelandic décor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Cocktails, wine, Draught beer, small bites and pub influenced gastronomy are served.
All 605 rooms blend comfort with elegant design. The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow.
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Customer review rating 4.0/5
P J. L. Solo - Confirmed reviews ALL
Have stayed at this property several times a year for the past ten or so years and have never encountered any negative issues.. My visit on March 10th of this year, I was surprised to have a Baby's crib in the room next to bed, which was not moved in spite of my bringing it to the attention of reception. This past visit, there was no crib, and Matta at Reception was very welcoming and friendly. I did notice that points for visit in March were not listed on Accor membership (Rez LFDLGW2Q), but I do often forget to mention membership with Accor for some reason... Service in Lounge was a bit on the slow side and I did hear staff explaining to other guests that there was a staff shortage... which is understandable given that which we are coming out from..... All in all, a good stay and I shall be back in a couple of months again.
Dear Padraic, Thanks for your review, we are glad you enjoyed your stay. It is rewarding for us to be recognised for our efforts. I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager
Customer review rating 5.0/5
Michael Couples - Confirmed reviews ALL
Very efficient and friendly. High quality room
Dear Mr. T., Thanks for your review, we are glad you enjoyed your stay. It is rewarding for us to be recognised for our efforts. I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager
Customer review rating 5.0/5
Sue H. Solo - Confirmed reviews ALL
One night stay before an early flight. Staff were very welcoming, room was lovely and bed was extremely comfortable.
Dear Ms. H., Thanks for your review, we are glad you enjoyed your stay. It is rewarding for us to be recognised for our efforts. I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager
Customer review rating 3.5/5
Lesley S. Couples - Confirmed reviews ALL
The hotel used to be really lovely you would walk in snd the smell would it you like a Spa, it was lovely, but not anymore the bar used to be delightful, not anymore it was so hard just to get a cocktail, it would turn up as you were leaving. Not good. Very disappointed
Dear Lesley, Thanks for your review, we are glad you enjoyed your stay. It is rewarding for us to be recognised for our efforts. Your comments about the spa and bar are well received and will be addressed, thanks for the constructive feedback. When planning you next trip I would be grateful if you could contact me directly. I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager
Customer review rating 4.5/5
Mary Solo - Confirmed reviews ALL
Everything was good - it was so easy to park and leave my car, the room was nice etc. The information given on arrival (at reception) was a bit hurried, but OK overall.
Dear Ms. S., Thanks for your review, we are glad you enjoyed your stay. It is rewarding for us to be recognised for our efforts. I would be grateful if you could review the hotel on Trip Advisor if possible, it would mean a lot to the team. https://www.tripadvisor.co.uk/Hotel_Review-g528813-d677803-Reviews-Sofitel_London_Heathrow_Hotel-Hounslow_Greater_London_England.html I look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager
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