Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 13,466 reviews

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Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,466 reviews

TripAdvisor Rating  4.5/5  19,653 reviews

Certificate of excellence 2024

Excellent for overnight stay at Heathrow

TripAdvisor rating 5.0/5

Donaldswim Couples - TripAdvisor review

This is a very good hotel which we have stayed at maybe twenty times. It is our “ go to” place when overnighting at Heathrow. Good modern Rome, clean and well presented clean rooms Friendly efficient service. Warm welcome when checking in from Rochel.

A great airport stopover!

TripAdvisor rating 5.0/5

Debbie J Couples - TripAdvisor review

Very professional service at reception. I think the member of staff was Maria? Or Malia? The room had every amenity you could ask for. Breakfast was superb! Everything worked properly in the bathroom, the water was hot and pressure was adequate. The toiletries supplied were good quality. Mini bar soft drink options were good and there was a coffee machine etc.

One night stop, quite soft beds, good gluten free burger

TripAdvisor rating 4.0/5

Caitlyn D Couples - TripAdvisor review

Fine to good, good sized room and quiet. Nice bathroom. One night between flights. Service people were lovely. Burger in the bar - gluten free - was a good easy meal. My feedback would be that the hallways and lifts were a bit tired and the bed, we had two singles, are too soft and feel old and squeaky. Room 2208

Welcoming and helpful

TripAdvisor rating 5.0/5

537denir TripAdvisor review

Aartee at check in was incredibly welcoming and helpful. We had pre booked our rooms and she worked with us to upgrade to a better configuration for a family; and then made sure our rooms were close by. A really lovely experience and made all the difference to our stay.

The staff make it wonderful.

TripAdvisor rating 5.0/5

nickm007 TripAdvisor review

The staff are amazing. Very attentive. Extremely helpful and super Polite. Aartee checked me in, and was so so helpful.. letting me know all the options.. and could see I was tired, so managed to get a room cleaned and ready for me. Amazing. Great room.

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Other web-users rate our hotel

  • 4,499 reviews 9.3/10 Location
  • 8,504 reviews 7.8/10 Room
  • 7,759 reviews 8.1/10 Service
  • 85 reviews 5.5/10 WiFi
  • 2,063 reviews 7.8/10 Cleanliness
  • 1,844 reviews 4.5/10 Value
  • 1,373 reviews 8.2/10 Breakfast
  • 38 reviews 1.5/10 Pool

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