Sofitel London Heathrow

We stayed at the Sofitel Thursday 8th September and then again on our return from holiday, 18th September. On both occasions Aartee checked us in. She was so helpful and polite, with a welcoming smile. Which is something you don’t always get in a busy hotel. Thanks

After a long day of travelling, all I was wanted was to check in and collapse. That’s when i met Aartee! She ushered me over to the VIP check in desk, and was just fantastic! Without knowing what i wanted, my breakfast was booked, a king bed ensued, with a personal walk to the lift. I have another booking for this coming December, for myself and my husband as were travelling to New York, my room is now sorted (which my husband should enjoy). I just wanted to say she was a breath of fresh air after what had been a stressful day. I hope to see Aartee again soon.

We are staying the night before an early flight, and it happens to be my wifes birthday. Yet again from the moment we arrived, the experience and service has been high level. When we stay (many times a year), we always use the Club lounge, and on this occassion (as is often the case) I would like to offer a commendation to Ronaldo... outstanding service (as awlays... he makes an exceptional effort to look after guests) and he surprised my wife with a small birthday cake... he is amazing!!! This hotel really is home away from home.

I absolutely loved my time here at Sofitel in London, everything was wonderful, but what made my stay the greatest was Irina, she is absolutely amazing, her smile is very catching, you definitely cannot have a bad day with her around, she will always make you feel amazing, this is my second trip to London and one of the main reasons I choose to stay here is because of Irina and her amazing ability to make me feel like I am one of the most important people here... Jeffery Koenig

The Sofitel at Heathrow is an excellent choice in all respects. It's close enough that it can buy an extra hours sleep, the rooms are very well designed and comfortable. The sphere bar makes an excellent cocktail, I had the dark and stormy and Jose who looked after me for the evening was an absolute delight. I'll be back for sure