Sofitel London Heathrow

Customer review rating (ALL Rating) 4.5/5 14,023 reviews

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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2022

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  14,023 reviews

TripAdvisor Rating  4.5/5  18,682 reviews

Certificate of excellence 2023

Had an amazing dinner!

TripAdvisor rating 5.0/5

Charles P TripAdvisor review

We celebrated my Dad’s birthday at the Vivre, where the staff provided exceptional attentiveness and warm welcome. Since that was our first time dining there, Reena graciously took the time to explain the menus and give us an idea of what to expect. We are surely coming back and wholeheartedly recommend it to our friends!

Business trip

TripAdvisor rating 5.0/5

Voyage10718802675 Business - TripAdvisor review

I was warm welcome by Mrs Aartee in the reception. She as very attentive and helpful. I have being here regularly and whenever I come to club m everyone is very friendly and always keep their smile on their faces especially Rabina and Man . They were very nice and welcomed me kindly . As well as when I come to club m they instantly make my drinks with out telling . I really enjoyed my stay over here and hope to see same in the future.

Brilliant restaurant

TripAdvisor rating 5.0/5

neil558 TripAdvisor review

The La Belle Epoque restaurant was excellent. The quality of food, wine and service was outstanding much better than many restaurants I have been to. I was particularly impressed with the wine list, which was short but lovely. It’s a shame that I can only visit when I fly.

Dear Neil558, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Barbados bound

TripAdvisor rating 5.0/5

Tony P Couples - TripAdvisor review

Stayed at the sofitel overnight late Nov. Booked through holiday extras, on arrival at check in we were greeted by the lovely Aartee she offered us an upgrade with lounge access including complimentary drinks, canapes and breakfast in the morning,(for a small fee). Aartee explained all that was included and was very helpful showing us where the lounge was and where the breakfast could be taken, wonderful service from all the staff, lovely room and good service in the lounge, excellent breakfast in the restaurant, with full range of hot and cold foods from Fruit to eggs any way you like them, fresh bread and pastries, teas and coffee, juices etc.

Dear Tony P, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Wonderful Service

TripAdvisor rating 5.0/5

Molly B TripAdvisor review

Kamaljit in the restaurant was wonderful. She was very attentive and saw to all of our needs. The rooms were very nice and comfortable. Our flight got canceled and they put us up for the night until our rescheduled flight.

Dear MollybC9610BG, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Kamaljit. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

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Other web-users rate our hotel

  • 4,270 reviews 9.2/10 Location
  • 8,255 reviews 7.9/10 Room
  • 7,916 reviews 8.1/10 Service
  • 67 reviews 6.3/10 WiFi
  • 2,057 reviews 7.7/10 Cleanliness
  • 1,832 reviews 4.5/10 Value
  • 1,286 reviews 8.2/10 Breakfast
  • 44 reviews 1.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.