Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 13,445 reviews

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Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,445 reviews

TripAdvisor Rating  4.5/5  19,594 reviews

Certificate of excellence 2024

We won the hotel lucky dip room upgrade 👍💯

TripAdvisor rating 5.0/5

lisadX6121QD TripAdvisor review

Fantastic we won the lucky draw of the day and were upgraded foc to a suite with free mini bar, free drinks at the bar and free food. What a lovely surprise A short walk from terminal five and wonderful chap on reception called Arnold checked us in swiftly The room had soft duvet lovely white sheets soft pillows a bath and spare shower. Immaculate clean and smelt fresh. Would defo come here again 👍💯👍

Dear lisadX6121QD, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Arnold, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Sunny welcome to holidays

TripAdvisor rating 5.0/5

nancydK4632NO TripAdvisor review

Excellent, efficient and friendly help from Jeenet in reception. Lovely, cool, clean room with southwest facing window. Dinner tonight and breakfast tomorrow still to come. Looking forward to our short stay here. Will return the next time we’re heading out from Heathrow. So handy for terminal 5 !

Dear nancydK4632NO, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Jeenet, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Overnight stop

TripAdvisor rating 5.0/5

Caleb S TripAdvisor review

We arrived for one night stay laying over from Greece to LA. Aartee was lovely checking us in that I decided to write a review to shout out how amazing she was, even though that isn’t something that I always do. She really went above and beyond. Our whole stay was great as well! Nice gym and comfortable rooms.

Dear Y8230YWcalebs, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Well done Jessy!

TripAdvisor rating 5.0/5

grahamb786 Families - TripAdvisor review

We had a great welcome from receptionist Jessy D'souza she couldn't have been better. She explained all we needed to know and was interested in the reason for our visit. We had a good lunch in the tea room again with excellent service. Our room was well equipped and comfortable. This was our second stay.We will come again.

Dear grahamb786, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Jessy, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Rest and recharge in London!

TripAdvisor rating 5.0/5

Barbara K TripAdvisor review

Thank you Abhi at Sofitel Heathrow for a wonderful day! We missed a connection after a transoceanic flight, and being able to rest and recharge was priceless. We appreciate a warm welcome, Chef Saliya’s omelettes, and would love to visit again!

Dear E8748FObararak, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Abhi and Saliya, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,456 reviews 9.3/10 Location
  • 8,452 reviews 7.8/10 Room
  • 7,726 reviews 8/10 Service
  • 85 reviews 4.9/10 WiFi
  • 2,060 reviews 7.7/10 Cleanliness
  • 1,847 reviews 4.6/10 Value
  • 1,353 reviews 8.2/10 Breakfast
  • 41 reviews 1.8/10 Pool

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