Great from parking, through check in, the room and the staff.

The parking, booking and room were all as stated and the staff on site were helpful.

Really enjoy staying here, but I do wish I didn't keep getting a room with a disabled toilet/shower.

The was my second stay at the in 3 months and it was excellent. I had suite 1007 on the top floor of the hotel and had no problems at all. The staff were super friendly and my 8-day stay went well. I come back to this hotel because it is like staying at home to a certain extent with a nice well equipped kitchen and great shower. All the appliances all worked and the everything is quite modern. Suite/room 1007 had a large balcony (larger than the balcony on lower floors since 3 months ago I had a suite/room on the 5th floor with a balcony half the size), which since the balcony's are enclosed increases the size of the suite/room considerably. For me, the location is great because I always have a car so it is easy access to the M4, M25, M40 and the North Circular/A406 which for my needs is perfect. One has to pay for the parking which is frustrating because I feel parking should be included. The bone of contention is that the access from the garage to the hotel is closed from 10pm to 5am. This is very frustrating as one has to walk up the ramp to the garage and outside and when it rains, which it did no several days, one gets wet and I find this quite an inconvenience so this needs to be addressed because in the past one could use the garage entrance 24 hours a day. Overall, this is a great apartment style hotel if this is what you are looking for. If you need to go to central London, the underground station is about a 15 minute walk or a short bus ride away, so really not a big issue. For me, this is a great hotel that I stay at every time I visit the London area of the UK.

Nice location, very polite and helpful staff. Would like to visit again by the grace of Almighty.