Aparthotel Adagio London Brentford 4 stars

Customer review rating (ALL Rating) 4.4/5 359 reviews

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Description

Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Our accommodation(s)

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Room 1

Hotel location

Aparthotel Adagio London Brentford

Kew Eye Tower, Ealing Road, Brentford
TW8 0FL LONDON
United Kingdom

GPS:51.490875, -0.302916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  359 reviews

Customer review rating 5.0/5

Janette O. Families - Confirmed reviews ALL

Dear guest, Thank you so much for taking the time to leave us such a lovely review. We’re really pleased to hear that you enjoyed your stay with us. It’s great to know that you found the beds comfortable, the kitchen well equipped, and that you enjoyed our breakfast, coffees, shop, laundry facilities, and gym. We’ll be sure to share your kind words with the team, as they will be delighted to hear your feedback. Thank you again for your recommendation. We would be delighted to welcome you back and hope to see you again soon. Kind Regards, Elena Santoro Reception Supervisor

Customer review rating 3.0/5

Adelyn Y. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the difficulty you experienced when trying to contact our reception team before your arrival. We understand how important it is to receive timely assistance, especially when arranging something as essential as a baby cot, and we are sorry that we fell short of your expectations. Please be assured that we have taken steps to improve our pre-arrival communication and response times to help ensure a smoother experience for our future guests. We truly appreciate your comments, as they help us improve our service, and we hope to have the opportunity to provide you with a much better experience in the future. Kind Regards, Elena Santoro Reception Supervisor

Customer review rating 3.5/5

Dongyoul K. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the linen change policy and we have shared your feedback with the relevant department for review. We are also sorry to hear that the gym environment did not meet your expectations. We will take your comments into consideration and ensure they are reviewed by the appropriate team. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind Regards, Elena Santoro Reception Supervisor

Customer review rating 0.5/5

Yuet W. Solo - Confirmed reviews ALL

Dear Yuet W., Thank you for your feedback. We sincerely apologise for the inconvenience caused by the air conditioning during your stay. Unfortunately, we did experience some issues with the system at that time. Regarding your email, we are pleased to inform you that we have already responded to your message. We appreciate your understanding and remain at your disposal should you need anything further. Kind Regards, Elena Santoro Reception Supervisor

Customer review rating 3.5/5

Elaine Y. Friends - Confirmed reviews ALL

Dear Elaine Y., Thank you for your feedback and for highlighting our hotel’s location. We sincerely apologise for the issues you experienced during your stay. Our official check-in time is 3pm, and we are very sorry that your room was not ready on arrival. We are currently investigating this internally to understand what happened and ensure it does not recur. We also regret that a further mug was not provided when requested, as this is not the standard of service we aim to deliver. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future with a much improved experience. Kind Regards, Elena Santoro Reception Supervisor

Other web-users rate our hotel

  • 437 reviews 8.3/10 Location
  • 796 reviews 7.8/10 Room
  • 692 reviews 9/10 Service
  • 13 reviews 8/10 WiFi
  • 362 reviews 7/10 Cleanliness
  • 91 reviews 5.4/10 Food
  • 86 reviews 6.3/10 Breakfast

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