Aparthotel Adagio London Brentford 4 stars

Customer review rating 4.4/5 631 reviews

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Aparthotel Adagio London Brentford
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Room 1

Number of guests
Children's age

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Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Concierge
Catering
  • BreakfastPaying
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio London Brentford

Key Eye Tower
Ealing Road
Brentford
TW8 0FL
london
united kingdom

Tel: +442037505000

Check-in from 15h00

Check out up to 11h00

  • GREAT WEST ROAD EALING ROAD :  65 Ealing Road

  • SOUTH EALING :  Picadilly Line South Ealing

  • By plane

    LONDON HEATHROW At 10.78km / 6.7 miles

  • By train

    BRENTFORD At 0.8km / 0.5 miles

GPS :51.490875, -0.302916

Our accommodation(s)

Studio for 2 persons

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Coffee/tea making facilities

Studio for 3 persons

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • High speed internet
  • Coffee/tea making facilities
Studios

Our guest reviews for
Aparthotel Adagio London Brentford

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

631 reviews

tripadvisor

TripAdvisor Rating 4.5/5

614 reviews

Excellent Stay

Customer review rating 4.4/5

Anonymous Business - 11/11/2020 Confirmed reviews ALL

It was a wonderful and pleasant stay the staff member whom I can’t thank enough (Yasmin) for her great hospitality. She was very polite and helpful, her customer service was exceptional.

Pre Lockdown stay

Customer review rating 4.4/5

Malcolm H. Couples - 10/11/2020 Confirmed reviews ALL

First visit to this hotel and a good stay

Easy all round

Customer review rating 4.4/5

Rachel O. Business - 06/11/2020 Confirmed reviews ALL

Easy to find, check in, good facilities in the apartment, helpful to have 24 hour reception. Great gym!

Good facilities

Customer review rating 4.4/5

Anonymous Families - 04/11/2020 Confirmed reviews ALL

Good location and helpful staff.

Good customer service, conveniently located and pleasant stay

Customer review rating 4.4/5

Sarva L. Families - 01/11/2020 Confirmed reviews ALL

. I have no expectations as I expected it to be a just a budget hotel , but I was pleasantly surprised by the friendly and helpful customer service and the terrace glass balcony with views

Fantastic apartments, shame about one member of staff

Customer review rating 4.4/5

Natalia Business - 28/10/2020 Confirmed reviews ALL

Our stay was for 3 nights, upon checking in there was a blonde haired lady with glasses behind the desk, her lack of basic manners became apparent very quickly. Despite my efforts of trying my hardest to be kind and polite with the lady, it seemed to be too much of an effort for her to do the same. Through staying at the apartments we met numerous members of staff, all were very polite and pleasant except the blonde lady with glasses. Everything seemed to be a trouble. The apartment's were fantastic. Very well equipped and had everything you needed, quiet.. me and my friend both slept great. Hotel shop is super expensive, however there's a Sainsburys next door as well as a lovely cafe/ coffee shop. I frequently travel to London for work, if it wasn't for the ignorance from the blonde lady who works on reception my stay would have been perfect and I would most likely be returning to these properties for future stays. Thank you to all the helpful and friendly members of staff.

Good

Customer review rating 4.4/5

Anonymous Friends - 25/10/2020 Confirmed reviews ALL

Check in was appalling. Arrived at 2:50 check in is usually at 3pm for all customers. We had to wait almost 2 hours for everything to be ready. If that’s the case they shouldn’t say check in starts at 3pm. My friend needed to go toilet and just wanted to go in and relax we had to wait downstairs, till 4:30pm. No communication was done from the front reception. I had to keep asking them when the room would be ready, I understand they have to take precautions due to COVID, however we could’ve had a room that was free alongside the other room I had booked. This was my second time staying here the first time was this time last year & it was a smooth process. However, overall the room was beautiful, loved everything didn’t complain once it was just the check in, that’s all.

Excellent staff and rooms

Customer review rating 4.4/5

Glenn L. Families - 24/10/2020 Confirmed reviews ALL

The staff are so helpful. The rooms are always tip top. The manager always has time for you.

Dear Glen, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Adagio London Brentford very soon. Kind regards, Attila Lonart Guest Services Ambassador

Brilliant Team

Customer review rating 4.4/5

R. Couples - 18/10/2020 Confirmed reviews ALL

The entire hotel team is absolutely brilliant and friendly. This includes reception staff, housekeeping and maintenance. A massive shout out goes to Pablo, Carla, Jasmine, and Wayne! They made our stay a delight.

Dear Issa, Thank you very much for your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with Pablo, Carla, Yasmin and Wayne, they will be so happy to hear your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila Lonart Guest Services Ambassador

Perfect stay

Customer review rating 4.4/5

Alaa Z. Families - 11/10/2020 Confirmed reviews ALL

Very good apartment. Fully equipped. Lovely staff. Good location

Dear Alaa, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Attila Lonart Guest Services Ambassador

Fabulous

Customer review rating 4.4/5

S D. Business - 11/10/2020 Confirmed reviews ALL

The hotel is great. The apartments are spotlessly clean, have everything you need and are very comfortable. The staff are lovely, especially Thomai and James on the front desk. They are amazing: they remember my name and which apartment I’m in (this is my third week here, so my third apartment). Nothing is too much trouble. They go the extra mile every time I see them. They ask about my day, they offer to help me with my luggage, they fetch irons to the room and they are always welcoming and cheerful.

Dear S., Thank you for your kind comments and compliments. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Adagio London Brentford. I am sure, that Thomai and James will be happy to hear that they were able to make your stay memorable. I hope we can be part of your future travel plans. Kind regards, Attila Lonart Guest Services Ambassador
Customer review rating 4.4/5

Kin Families - 08/10/2020 Confirmed reviews ALL

No room service. Front desk just want to tell what she want to say to complete her task.... But not ask or listen what customer needs. My feeling is "pls don't give me any trouble, and extra questions" Room facilities maintenance is not in standard.

Customer review rating 4.4/5

Anonymous Solo - 26/09/2020 Confirmed reviews ALL

The overall stay was ok.Cleanliness was sub-par. Bathroom bin was still filled with trash from previous guest and kitchen towels have not been changed

Customer review rating 4.4/5

Anonymous Solo - 25/09/2020 Confirmed reviews ALL

- Warm welcome and clear signs of hand sanitiser and social distancing so a good start - Over an hour wait for tea and coffee when told coming right away, perhaps ask guests to choose thier own tea bags and take them up. - Room was spacious, however not cleaned. I sent in photos, cheese in fridge, tissue bit left in drawer, hob splash back not clean, the phone had dirt and hairs therefor very worry if the room had been cleaned or sanitiased recently. I was opening for a good day stay so I could return for a break.

Nice AppartHotel

Customer review rating 4.4/5

D. Families - 25/09/2020 Confirmed reviews ALL

Located close to bus stations you can go everywhere with underground connection.

Excellent Facilities

Customer review rating 4.4/5

Ethan H. Solo - 19/09/2020 Confirmed reviews ALL

I quarantined at Adagio for 14 days and it seemed like 4 days ... The apartments are spacious and well equipped with floor to ceiling panoramic windows ... my view was across to London. The staff were amazing and were on hand to assist in any way possible.

Dear Ethan, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Aparthotel Adagio London Brentford. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Attila Lonart Guest Services Ambassador

Comfortable stay

Customer review rating 4.4/5

Sharon Couples - 13/09/2020 Confirmed reviews ALL

We were really pleased with our accommodation except we had no hot water, slight problem resulting in us having to move apartments the following day. Are you aware that hot water has to above 50 degrees C to kill bacteria? The water in the second apartment was just acceptable. The staff were very helpful. Apartment was well equipped for self-catering but I don't think you want your guests to cook a meal. A challenge with a small saucepan no lid, a small fry pan just big enough for 2 eggs, BYO egg slice required and a very large pot no lid but big enough to cook a one pot casserole for 10 people!

Spacious and friendly staff

Customer review rating 4.4/5

Gilbert Couples - 12/09/2020 Confirmed reviews ALL

Spacious one bedroom with big winter garden. Good price value in London.

Dear Gilbert, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Adagio London Brentford. I hope we can be part of your future travel plans. Kind regards, Attila Lonart Guest Services Ambassador

Comfortable stay

TripAdvisor rating 4.5/5

Margaret3594 10/09/2020 TripAdvisor review

We were really pleased with our accommodation except we had no hot water, slight problem resulting in us having to move apartments the following day. Are you aware that hot water has to above 50 degrees C to kill bacteria? The water in the second apartment was just acceptable. The staff were very helpful. Apartments was well equipped for self-catering but I don't think you want your guests to cook a meal. A challenge with a small saucepan no lid, a small fry pan just big enough for 2 eggs, BYO egg slice required and a very large pot no lid but big enough to cook a one pot casserole for 10 people!

Dear Margaret, Thank you very much for leaving your feedback and its shame we couldn't get 5stars. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Regarding the water, indeed it should be above 60 degree C to kill bacteria which my maintenance team do follow on rooms check but as we having a individual water tanks in all apartments where they got timers to heat water I believe when you must have use the shower the temperature went down. Rest assured we will address them to maintenance team for further actions. I hope you will give us another chance to welcome you back in Adagio London Brentford. Kind regards, Satyam Talwar General Manager

very good stay

Customer review rating 4.4/5

Ben Families - 07/09/2020 Confirmed reviews ALL

Excellent accommodation and service. Good Covid signs etc.

Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed and you felt safe during your stay with us. We hope to see you again very soon for another safe stay at Adagio London Brentford. Sincerely, Carla Docobo Assistant Front Office Manager

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