Aparthotel Adagio London Brentford 4 stars

Customer review rating (ALL Rating) 4.4/5 363 reviews

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Description

Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Our accommodation(s)

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Hotel location

Aparthotel Adagio London Brentford

Kew Eye Tower, Ealing Road, Brentford
TW8 0FL LONDON
United Kingdom

GPS:51.490875, -0.302916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  363 reviews

Customer review rating 2.0/5

Ghassan A. G. Families - Confirmed reviews ALL

This is our go to hotel whenever we are in the area. The staff are great as always. However, this stay was not uncomfortable. The air conditioning didn't work for the majority of our stay, even though we reported it twice. It didn't seem like maintenance could do much about it and there was no feedback received or follow-up and the issue. Because of the malfunctioning AC, the room felt damp throughout the stay. Additionally, the convertible sofa bed was ok, but also not that comfortable. Other amenities are also now less and less available (towels and cleaning only included after the 8th day, 3 coffee pods on arrival with no replenishment afterwards). We'd still like to come back, but really wish that this hotel gets a bit more investment and refurbishment, to take it from the state it's in now to the target great experience that it once was

Dear Guest, Thank you for your continued loyalty. We are very sorry to hear about the issues with the air conditioning and the lack of follow-up during your stay. Your comments regarding comfort and amenities have been noted and shared with the team for review. We truly appreciate your feedback and hope to welcome you back for a better experience in the future. Kind Regards, Manisha Purkuty Reception Supervisor

Customer review rating 4.5/5

Matthew M. Couples - Confirmed reviews ALL

The staff was friendly, the rooms were comfortable, and we appreciated the flexibility to upcharge for late checkout, which allowed us to spend less time waiting at the airport.

Dear Guest, Thank you for your kind feedback. We're delighted to hear you enjoyed our friendly service, comfortable rooms, and the convenience of our late check-out option. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards, Manisha Purkuty Reception Supervisor

Customer review rating 5.0/5

Paul C. Families - Confirmed reviews ALL

Amazing size apartment with lovely sized bath and useful kitchen area, we had a fantastic time there ... did not know I had to pay for parking when we arrived tho but i might have just missed it saying so on the website ... but still very happy with our stay

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed the spacious apartment, relaxing bath, and well-equipped kitchen, and that you had a fantastic stay with us. We also appreciate your feedback regarding the parking charges and will review how clearly this information is communicated. We hope to welcome you back again soon! Kind Regards, Manisha Purkuty Reception Supervisor

Customer review rating 4.0/5

Rajshankar R. Families - Confirmed reviews ALL

Here’s a polished version of your hotel stay review: Adi, who checked us in, was very polite and respectful. He kindly assisted us by holding our luggage since our room wasn’t ready yet, which we truly appreciated. As an Accor Gold member, however, we didn’t really feel any recognition during our stay. Laundry facilities are available for £7.50 per use — a bit on the expensive side, but convenient, and detergent is included. A special mention to Elena and Andrew, whom we met during our stay. Both were absolutely amazing, friendly, and highly professional. We were extremely impressed with their exceptional service 🥇🥇 The hotel also has very easy access from LHR via tube or bus, which made travelling very convenient.

Dear Guest, Thank you for your wonderful review. We're delighted to hear that Adi, Elena, and Andrew made such a positive impression with their friendly and professional service. We also appreciate your feedback regarding Accor Gold member recognition and will share this with our team as we continue to improve the guest experience. Thank you for highlighting our convenient location and transport links. We look forward to welcoming you back soon. Kind Regards, Manisha Purkuty Reception Supervisor

Customer review rating 5.0/5

Mark B. Business - Confirmed reviews ALL

Really enjoyed it. The staff are friendly, and the room was clean and spacious. This was the 3rd time I've been, and I will defo be coming back. The only negative was that in the am, I realised I had parked my car in gym parking spot, as I didnt notice in the dark. Hopefully it will be OK, as I did pay for parking.

Dear Mark, Thank you so much for your lovely review and for choosing to stay with us again, we’re delighted to hear this was your third visit and that you’ll be coming back! It’s wonderful to know that you enjoyed the clean and spacious room and found our team friendly and welcoming. We also really appreciate your comments regarding the parking signage. We’re sorry for any confusion caused, and please be assured that we have taken your feedback into account and shared it with the team as we continue working to improve our facilities and guest experience. We look forward to welcoming you back again very soon! Kind regards, Elena Santoro Reception Supervisor

Other web-users rate our hotel

  • 440 reviews 8.2/10 Location
  • 799 reviews 8.2/10 Room
  • 709 reviews 9.2/10 Service
  • 13 reviews 8.3/10 WiFi
  • 371 reviews 7.8/10 Cleanliness
  • 92 reviews 5.1/10 Food
  • 85 reviews 6.6/10 Breakfast
  • 17 reviews 8.9/10 Wellness Area

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