Aparthotel Adagio London Brentford 4 stars

I had a fantastic stay at the Aparthotel Adagio London Brentford. It met and superseded every expectation I had of the hotel. Space looks exactly as advertised in the pictures. The staff was very friendly and helpful. The studio was more spacious than I expected and really good value for money. The space was clean and very quiet. It is perfect for an extended stay. I was on the 8th floor and had a great view of the surrounding area. There is Sainsbury's Local around the corner as well. Altogether an excellent experience. I would recommend it highly.

The staff kind the rooms clean,quite and wide.

We stayed in a 1 bedroom apartment for 2 weeks. There were a few issue's with the apartment thought the reception and maintenance team were great and fast to rectify the issues. The apartments are spacious and modern.

Short notice booking for family of 4 (two young children). Staff were superb, and when we had to extend our stay sorted a room clean and linen change etc, which they didn’t need to. Close to transport, and supermarkets etc so can be self- sufficient. Sofa bed was a bit of a challenge as time wore on, but being able to put have the children in their own bedroom whilst still all safely enclosed in the same unit is really a bonus. Have used this aparthotel before, and am sure will do so again!

The apartment room was large and spacious with a great inside balcony space, fully equipped modern kitchen and bathroom all nice clean and well maintained. The staff friendly and polite and available as required and whilst some of the facilities and F&B offerings were understandably restricted there was still plenty of things to make this stay excellent value for money and would definitely stay again if in the area.

Spoiled my partner’s birthday!!! Karla - Unecessarily rude over the phone There was another female receptionist who was very rude to both me and my partner and gave poor communication when informing me about my stay

I have been disappointed on my last two visits there has been faulty taps and plumbing as well as mouldy walls- and I was given a disabled room which had no bath

We are very pleased with our stay at the Adagio. Very comfortable accommodation and good facilities. The staff couldn't be more helpful and accommodating. I highly recommend. A BIG Thank you to Yasmin and her team who did their very best to make us feel at home and were always available o help us with whatever we asked.

It was a wonderful and pleasant stay the staff member whom I can’t thank enough (Yasmin) for her great hospitality. She was very polite and helpful, her customer service was exceptional.

First visit to this hotel and a good stay

Easy to find, check in, good facilities in the apartment, helpful to have 24 hour reception. Great gym!

Good location and helpful staff.

. I have no expectations as I expected it to be a just a budget hotel , but I was pleasantly surprised by the friendly and helpful customer service and the terrace glass balcony with views

Our stay was for 3 nights, upon checking in there was a blonde haired lady with glasses behind the desk, her lack of basic manners became apparent very quickly. Despite my efforts of trying my hardest to be kind and polite with the lady, it seemed to be too much of an effort for her to do the same. Through staying at the apartments we met numerous members of staff, all were very polite and pleasant except the blonde lady with glasses. Everything seemed to be a trouble. The apartment's were fantastic. Very well equipped and had everything you needed, quiet.. me and my friend both slept great. Hotel shop is super expensive, however there's a Sainsburys next door as well as a lovely cafe/ coffee shop. I frequently travel to London for work, if it wasn't for the ignorance from the blonde lady who works on reception my stay would have been perfect and I would most likely be returning to these properties for future stays. Thank you to all the helpful and friendly members of staff.

Check in was appalling. Arrived at 2:50 check in is usually at 3pm for all customers. We had to wait almost 2 hours for everything to be ready. If that’s the case they shouldn’t say check in starts at 3pm. My friend needed to go toilet and just wanted to go in and relax we had to wait downstairs, till 4:30pm. No communication was done from the front reception. I had to keep asking them when the room would be ready, I understand they have to take precautions due to COVID, however we could’ve had a room that was free alongside the other room I had booked. This was my second time staying here the first time was this time last year & it was a smooth process. However, overall the room was beautiful, loved everything didn’t complain once it was just the check in, that’s all.