Aparthotel Adagio London Brentford 4 stars

Customer review rating 4.3/5 745 reviews

ALLSAFE approved hotel

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Aparthotel Adagio London Brentford
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+ 18 Services

Hotel extras

  • Spacious fully equipped apartment

  • Designer Lobby

  • Concierge service and fitness room

  • 15 min drive from Heathrow airport

  • Easy access to central London by rail or tube

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Concierge
Catering
  • Breakfast Paying
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio London Brentford

Kew Eye Tower
Ealing Road
Brentford
TW8 0FL london
united kingdom

Tel: +442037505000

Check-in from 15h00

Check out up to 11h00

  • GREAT WEST ROAD EALING ROAD :  65 Ealing Road

  • SOUTH EALING :  Picadilly Line South Ealing

  • By plane

    LONDON HEATHROW At 10.78km / 6.7 miles

  • By train

    BRENTFORD At 0.8km / 0.5 miles

GPS :51.490875, -0.302916

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio London Brentford

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

745 reviews

TripAdvisor Rating 4.5/5

625 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 5.0/5

Meofuma B. Families - 15/09/2021 Confirmed reviews ALL

It was comfortable and well managed

Dear Meofuma, We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Daniel Sholola Guest Services Ambassador Aparthotel Adagio London Brentford

Good location

Customer review rating 3.5/5

Daz Couples - 14/09/2021 Confirmed reviews ALL

Good stay and staff were friendly but tv in the hotel did not work, would constantly turn off every few minutes. Also we requested a high up room and far away from the elevator and didn’t get either, also parking is expensive!

Just what we wanted

Customer review rating 4.5/5

Andrew H. Couples - 13/09/2021 Confirmed reviews ALL

Stayed a couple of nights coming for the football at Brentford. Nice spacious room, handy kitchenette area, super friendly and helpful reception staff. Very handy that we could bring the dog with us. Underground car park is a bit creepy and confusing at first, but useful that it's there.

Good stay

Customer review rating 4.5/5

Zanda Couples - 12/09/2021 Confirmed reviews ALL

Very helpful staff, everything was well organised.

would recommend

TripAdvisor rating 4.0/5

Anthony R 06/09/2021 TripAdvisor review

Great apmt would recommend but breakfast items are very small so double order few items not working but reported so should be rectified, difficult for taxi to find , underground a good walk away, dont trust to locals for directions asked 4 still got lost

Dear Anthony, Thank you very much for your review and glad you found aparthotel great place to stay. I do apologies for the shortfall in breakfast, due to COVID-19 we have restricted our breakfast items but soon we will be opening full English breakfast buffet for all our guests. I hope to welcome you back soon and experience our breakfast buffet. Best Regards, Satyam Talwar General Manager

Needs better direction IE nearest underground

Customer review rating 4.5/5

Anthony R. Couples - 04/09/2021 Confirmed reviews ALL

Clean attractive apmt poor signs for taxi to find, poor breakfast description , Ie Choc chip Croissant is not even a mouthful, ordered 1 just not enough equally with normal croissant very small, so with Jam, milk , butter, and tea an expensive Grab and Go, so we went to Novotel for breakfast. Lights not all working, kettle similar, but very good towels.overall experience will only accept a 9 when a 7 is what I wished

Fantastic stay especially because of Catalina

Customer review rating 5.0/5

Christian Families - 02/09/2021 Confirmed reviews ALL

Catalina at the front desk made my day - she worked the system to have us stay in this beautiful apart hotel at a time when Richmond was fully booked due to a bank holiday. Appreciated her going the extra mile for us, something which became very rare nowadays,

It was a very nice apartment

Customer review rating 1.5/5

Sandra M. Friends - 28/08/2021 Confirmed reviews ALL

The lady on the desk was extremely helpful as there was a problem with our initial booking. And sorted it as quick as she could . I was woken early in the morning by an email from the hotel telling me I owed a further 125.00 and 135.00 pounds , this immediately panicked me as I had settled the bill the day before , I had to get up and get dressed to return to reception to sort this matter out which again was dine efficiently by the lady on the desk, I would kindly advise you not to panic your guests do early on a morning it spoilt my enjoyment of my stay away , Regards Sandra M.

Well equipped and suitable for long stays

Customer review rating 4.0/5

Wei J. Solo - 26/08/2021 Confirmed reviews ALL

I find its location somewhat convenient (closes tube station is South Ealing, Picadilly line). There is a Sainsbury's local downstairs so you can get pretty much most of your groceries from here and with the in-room facilities available, meals are easy! Most grocers also deliver except Ocado for some reason doesn't recognise the post code. Rooms are large with huge windows to soak in the sun and louvres that can be opened to let fresh air in. Reception staff are wonderful and friendly throughout my stay. All in all it was a good stay. Beds weren't exactly comfy but still okay.

Great Hotel

Customer review rating 5.0/5

Ian Families - 22/08/2021 Confirmed reviews ALL

Two nights staying for my son's wedding. Great rooms and layout - really perfect, and we have stayed at many hotels across the world (USA, NZ, Australia etc).

Dear Ian We very much appreciate your comments regarding your stay at the Aparthotel Adagio London Brentford. we always welcome feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, Daniel Sholola Guest Services Ambassador Aparthotel Adagio London Brentford

Good Experience

Customer review rating 4.5/5

John Families - 21/08/2021 Confirmed reviews ALL

Staff were attentive and welcoming, apartment was pleasant and clean, overall a very pleasant experience. Covid rules were followed and it felt like a very safe environment.

Dear John, Many thanks for the review. We always welcome feedback and my team and I are glad that you had a pleasant stay with us at Adagio London Brentford. We hope you'll come and visit us again soon! Kind regards, Attila Lonart Guest Services Ambassador Aparthotel Adagio London Brentford

Lovely place to stay

Customer review rating 4.0/5

Lcw Couples - 21/08/2021 Confirmed reviews ALL

We chose the Aparthotel Brentford to spend our 5-day quarantine once arriving from Canada - couldn’t have asked for a better place to stay. Super comfortable and had everything we needed for the five days. Ordering in groceries and take away was easy!

Dear Melissa, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us and we could make your 5-day isolation super comfortable. I hope we can be part of your future travel plans. Kind regards, Attila Lonart Guest Services Ambassador Aparthotel Adagio London Brentford

Could be better

Customer review rating 3.5/5

Shannon Couples - 16/08/2021 Confirmed reviews ALL

It was my first time staying at the hotel. The receptionist got my car reg plate wrong which ment we may receive a fine in the post for parking. The room was nice however we had a disabled wet room with broken shower, mould on floors and empty amenities - hair and body soap/ shampoo conditioner. Room was also missing an iron which we requested and then realised the ironing board was broken so couldn’t use it anyway. Air conditioning was noisy. Didn’t feel safe as we had a stranger banging on our door in the early hours. Rooms aren’t sound proof. Sofa bed was dirty with crumbs from last guests. Kitchen area was nice and balcony was too. Bed was comfy. Could have been cleaner.

Excellence Overall

Customer review rating 5.0/5

Sk P. Business - 15/08/2021 Confirmed reviews ALL

I have nothing but wonderful things to say about Aparthotel Adagio London Brentford. Everything, from the crew to the room to the service to the location, was nothing short of excellent. I needed to stay in the area for five weeks for a training course and the Adagio was perfect. The FOH crew was incredibly helpful and kind and could be counted on to provide excellent service whether it was directions to where my course was being held or to how to navigate the London transport system or replacing anything needed in the room. Also, the building and rooms are gorgeous. My suite had a huge winter garden with an amazing view. The shower water pressure was great, and it was very nice to have a kitchen thoughtfully stocked with utensils and tableware, as well as washing up liquid and tabs for the dishwasher. I honestly can't sing the praises of the Aparthotel Adagio London Brentford any higher. Feel like I arrived as a guest and left as a friend. Completely recommend 10/10

Dear Shonda, I’m so grateful that you could take time to leave us your thoughts and write such a detailed and positive review. We are really pleased, that you enjoyed your stay with us and we could be your home-away-from-home for these five weeks. That time doesn't even feel that long, if you enjoy your stay, does it? :) I look forward to seeing you on a possible future stay, I can promise that we will be here to welcome you in the same way as before. Friendly greetings, Attila Lonart Guest Services Ambassador Aparthotel Adagio London Brentford

Great appartments with friendly staff.

Customer review rating 4.5/5

Ashley Business - 13/08/2021 Confirmed reviews ALL

Staff were really friendly and accommodating. Even though the hotel was busy, they were still able to accommodate my requests at short notice and made my stay extremely welcoming.

Dear Ashley, Thanks so much for sharing your experience with us! We are glad that you had a pleasant stay and that our colleagues could make it a memorable one. We hope we can welcome you back to the property in the near future. Kind regards, Attila Lonart Guest Services Ambassador Aparthotel Adagio London Brentford

Good stay

Customer review rating 4.0/5

Orlagh D. Couples - 10/08/2021 Confirmed reviews ALL

Room needs a good clean and certain things fixed! I feel if room was walked through before we arrived things would have been noticed...safe needed battery, bulb in bedroom etc

Hidden gem

Customer review rating 4.0/5

Destin Solo - 09/08/2021 Confirmed reviews ALL

Lovely place with lovely staff! Carlinha and her team so helpful!

Dear Nicolas, We very much appreciate your amazing comments regarding your stay at the Aparthotel Adagio London Brentford. Thank you for mentioning me in your feedback and be assure that I will share your comments with the team. They will be happy to learn that you had a lovely stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Docobo Front Office Manager Adagio London Brentford.

Worst apart hotel for family

TripAdvisor rating 1.0/5

Aditya2894 04/08/2021 TripAdvisor review

Nightmare check in experience got check in at 10 pm (2hours after arrival) even though I was with 2 years old son. Completely disrespectful team and general manager is the biggest disappointment and completely careless. Room full of filthy drug smell and white powder all over the floor completely unhygienic

Dear Aditya, Thank you very much for taking time and leaving the feedback from your recent stay. Firstly please accept my apologies for an wait during your check-in with your 2 years old son. I am very surprised to read your feedback about the team and myself where as far I remember we spoke personally few times and offered the best rates, service for your long stay which was mentioned by yourself during your first stay in June. As I mentioned during our chat, due to not having any confirmation from your side with my reservation supervisor who was dealing with your request, we didn't had your booking in our system which is why it took time for you to explain your rates etc during your late evening check-in. I would like to explain the white powder is the "Bed dust treatment" which every hotel have duty to do and its organic powder which is not harmful to anyone. Best Regards, Satyam Talwar General Manager

Adagio London Brentford

TripAdvisor rating 5.0/5

Resort315260 01/08/2021 TripAdvisor review

Absolutely loved my stay at Adagio. Fabulous apartment with hotel facility, the views from winter garden balcony is beyond words… Very customer oriented reception team available anytime to resolve issues, professional, friendly and efficient excellent management team from GM to reception The unsung hero’s of Cleaning and house keeping hardworking excellent team spotless cleaning and very accommodating and efficient If I need to I wouldn’t Jesi state to stay there again

Dear Resort215260, Thank you very much for a great review. I’m so glad that you had an enjoyable time during your stay at Adagio London Brentford. I will definitely pass your appreciation to my team which I am sure will glad to hear. We look forward to welcome you back to the Adagio Brentford in the near future. Kind regards, Satyam Talwar General Manager

iPhone Charger

Customer review rating 0.5/5

Mohamed A. Solo - 31/07/2021 Confirmed reviews ALL

Yet have experienced the worst customer service I have explained that I have forgotten my phone charger behind in the room that was connect to the socket near the bed. It has been dragged for over week for reply regarding the matter. Yet I haven’t received an update!!!!

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