Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,357 reviews

Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4

Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,357 reviews

Customer review rating 5.0/5

Jonathan J. Couples - Confirmed reviews ALL

We love the sumptuous luxury of the rooms and suites, and whiling away a long lunch at guards bar, heating the horses and crowds. Special mention to Janet and Troy at the spa who make you feel so welcome. Best spa in London!

Dear Mr. J., Thank you for your kind words about your experience at Raffles London at The OWO. We are delighted to hear that you enjoyed the luxury of our accommodations and had a pleasant visit to our spa. Your compliments will be shared with Janet and Troy from the SPA. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

David E. C. Couples - Confirmed reviews ALL

We have stayed at the OWO several times for at least a week or more. We consider ourselves lucky to be able to come to London several times a year and we are loyal to Raffles. Everything is top drawer and the personal attention to our happiness is above and beyond!

Dear Mr. C., Thank you for your kind words regarding your experiences at Raffles London, we are very delighted to hear that you consistently enjoy your stays and appreciate the personalized service we strive to deliver. Please allow me to pass on your positive comments to Valentina, who will certainly be very pleased to hear them. At the same time we are truly sorry to learn that both the service and overall atmosphere at Kioku did not reflect the high standards you rightly expect from Raffles. Your comments regarding the inattentiveness and perceived attitude of the team are particularly concerning, and this is certainly not the level of warmth, professionalism, and gracious service we strive to deliver. Your loyalty means a great deal to us, and we look forward to welcoming you back on your next visit to London. Warm regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Joe S. Couples - Confirmed reviews ALL

From the minute we arrived we were made to feel extremely important and valued. The staff, the doormen, the spa, the Japanese restaurant amazing. The whole history of the hotel as well. Then we were upgraded to the best suite they have which was a 5 level upgrade !!!

Dear Joe S., Thank you for your kind words regarding your recent stay at Raffles London, we are delighted to hear that you felt valued from the moment you arrived, and we appreciate your compliments about our team, the SPA and our Japanese Restaurant Kioku. It is wonderful to know that your upgrade enhanced your experience. We look forward to welcoming you back for another memorable visit. Kind regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Martin N. C. Couples - Confirmed reviews ALL

The hotel services, food, design, high quality finishes, butler service, bars, were all wonderful. One of the best hotels I have stayed at.

Dear Mr. C., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed our services, food, design, and butler service. Your appreciation motivates our team to keep delivering exceptional experiences. Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Kelly E. S. Families - Confirmed reviews ALL

What a privilege to spend time in such a historic and pristinely renovated building. The staff could not have been more accommodating and kind. Thank you so much- I’ll be back but it won’t be soon enough!

Dear Ms. S., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the historic charm of our property, along with the service provided by our team. We look forward to welcoming you back in the future. With kindest regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Other web-users rate our hotel

  • 306 reviews 9.5/10 Location
  • 421 reviews 8.6/10 Room
  • 859 reviews 9.1/10 Service
  • 357 reviews 9.1/10 Amenities
  • 267 reviews 9.6/10 Vibe
  • 244 reviews 8.4/10 Food
  • 122 reviews 8.5/10 Comfort
  • 121 reviews 9.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in London