Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,302 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,302 reviews

Customer review rating 5.0/5

Stuart H. O. Families - Confirmed reviews ALL

This was our second stay at the Raffles OWO. It was just as good as the first time. Wonderful service, accommodations, restaurants, and the SPY bar. Hope to return.

Dear Mr. O., Thank you for sharing your delightful experience during your return stay with us. It is gratifying to know that our service, accommodations, and dining options met your expectations once again. We look forward to welcoming you back for a third visit. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Carol A. S. Families - Confirmed reviews ALL

Such a welcoming atmosphere and excellent staff and housekeeping. From the moment we entered until we said goodbye, we were very pleased. I was delighted with a surprise upgrade. Room service was quick and delicious. Location was at Tafalgar Square and the National Gallery. Many pubs, small shops and historic sites within walking distance.

Dear Ms. S., Thank you for your delightful feedback regarding your recent stay. We are thrilled to hear that you enjoyed the welcoming atmosphere and found our staff and housekeeping to be excellent. It is wonderful to know that the surprise upgrade and timely room service added to your experience. We take pride in our prime location and are glad you were able to explore the nearby attractions. Thank you once again, and we look forward to welcoming you back in the future. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Bruce A. D. G. Couples - Confirmed reviews ALL

All very good. Staff is excellent.

Dear Mr. D. G., Thank you for your kind words regarding your recent experience at Raffles London at The OWO. We are delighted to hear that you found our staff to be excellent, and we look forward to welcoming you back for another memorable stay. Kind regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Harbi J. Business - Confirmed reviews ALL

What a brilliant and impressive hotel, best in London. My room was extremely comfortable and had everything I needed.

Dear Harbi J., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our service excellent and your room comfortable. Your feedback is greatly appreciated and I will be more than happy to share your comments with Sophia. We look forward to welcoming you back to Raffles London at The OWO soon. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 4.5/5

Kathryn G. T. Families - Confirmed reviews ALL

Everything was spectacular. Room service 24hr could use improvement as far as taste. The bedroom bedding was too thick for the room temperature and not having a bar of soap was hard. Otherwise the stay was perfect.

Dear Ms. T., Thank you for your kind words about your recent stay. We appreciate your feedback regarding our room service standards and the bedding and we will discuss this internally. We look forward to welcoming you back soon. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Other web-users rate our hotel

  • 294 reviews 9.5/10 Location
  • 405 reviews 8.5/10 Room
  • 840 reviews 9/10 Service
  • 356 reviews 9.1/10 Amenities
  • 264 reviews 9.5/10 Vibe
  • 242 reviews 8.1/10 Food
  • 119 reviews 9.5/10 Wellness Area
  • 117 reviews 8.4/10 Comfort

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