Raffles London at The OWO 5 stars

Name: Raffles London at The OWO | Luxury Hotel in London - ALL
Address: 57 Whitehall, LONDON, SW1A 2BX, United Kingdom
Telephone: +442039077500
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 50 reviews

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57 Whitehall, SW1A 2BX LONDON, United Kingdom

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Raffles London at The OWO

Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.

Once home to legends, the Edwardian Old War Office is transformed into London's premier destination. Opulent staterooms and offices have been transformed into luxury guest rooms and suites. A grand ballroom is available for weddings and events. Elevate mind and body with Guerlain spa treatments and bespoke Pillar Wellness programmes. Diverse restaurants and bars occupy breathtaking historical rooms, including an atmospheric speakeasy and restaurants headed by Mauro Colagreco.

Whitehall, the seat of British power is a sophisticated neighbourhood with a central location and within walking distance of Buckingham Palace, St. James Park, Westminster, art galleries, theatres and the nightlife of Soho and Covent Garden.

Hotel extras

A monument to culture occupying an iconic landmark building
Sophisticated Whitehall location within walking distance of Westminster attractions
A stage for celebrations, including glamorous weddings, elegant dinners and business events
A new gastronomic epicentre, with nine restaurants and three bars
A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Room

Classic

2 persons
31 m² / 333 sq ft

Bedding 1 x King size bed(s)

Room

Superior Double Double

2 persons
37 m² / 398 sq ft

Bedding 2 x Twin bed(s)

Room

Superior

2 persons
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

Room

Deluxe Double Double

2 persons
43 m² / 462 sq ft

Bedding 2 x Twin bed(s)

Room

Deluxe

2 persons
41 m² / 441 sq ft

Bedding 1 x King size bed(s)

Room

Executive Double Double

3 persons
45 m² / 484 sq ft

Bedding 2 x Twin bed(s)

Room

Executive

3 persons
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

+44 20 3907 7500

Railway station
Highway exit
Ferries
Helipad/aerodrome

WATERLOO

Railway station

Access: 1.61 km / 1 mi 15 min walk / 7 min drive

LONDON HELIPORT

Helipad/aerodrome

Access: 6.92 km / 4.3 mi 1 hrs 20 min walk / 25 min drive

M25

Highway exit

Access: 48.28 km / 30 mi 1 hrs 39 min walk / 1 hrs 5 min drive

DOVER

Ferries

Access: 125.53 km / 78 mi 1 hrs 39 min walk / 1 hrs 39 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Mauro Colagreco

Chef Mauro's elegant restaurant conveys the culinary experience as a journey of travel, discovery, ambition, commitment and focus. Ingredients are selected based on locality and seasonality, the result of close relationships with UK producers.

MAURO'S TABLE

Mauro Colagreco Chef's Table, an intimate and elevated tasting experience for special events and occasions. The dramatic space showcases an open kitchen, occupying a rounded corner of Raffles London at The OWO overlooking Whitehall.

Saison

Offering Mediterranean all-day dining, Saison reflects Chef Mauro Colagreco's philosophy and commitment to seasonal cuisine. Enjoy breakfast, brunch, lunch or dinner bathed in natural daylight from the lovingly restored historic glass ceiling.

The Drawing Room

Relaxed all day dining, cocktails, fine wines and Champagnes, The Drawing Room boasts a stunning historic fireplace and grand piano. Mahogany sash windows look onto historic Whitehall, where the Household Cavalry guard the entrance to Buckingham Palace.

PILLAR KITCHEN

For healthy options curated by movement and nutritional experts Pillar Wellbeing, the Pillar Kitchen offers a fresh selection of sweet and savoury snacks, fresh juices, smoothies and coffees. The changing dish of the day can be enjoyed in or as takeaway.

Our guest reviews

Noisy - no attention to detail

Penny Couples - 11/26/2023 Confirmed reviews ALL

Is it ok to drill outside room at 8.15 for that price?!?!?

Exceptional Hotel Experience

Savva H. Business - 11/23/2023 Confirmed reviews ALL

Most elements of my stay were exceptional. The only reason I did not rate the overall experience as 10 was because my luggage was delivered to my room and I had to go looking for it at 1am in the morning.

Dear Mr. H., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your constructive feedback, as a valued guest and supporter of Raffles London during our opening period, this is truly helpful so that we may improve our legendary service. I am pleased to learn that most elements of your stay were exceptional; however, I am truly sorry to learn about the inconvenience you faced regarding the delivery of your luggage. Your experience is not reflective of the high standards we aim to maintain, and I want to assure you that this will be highlighted to our team in order to improve our overall service. On behalf of our whole Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant remainder of the year ahead in the meantime. Yours sincerely, Pauline Sainson pa…

5 star plus plus plus

Gill D. Business - 11/22/2023 Confirmed reviews ALL

I was invited to stay by Accor as we had a meeting at the hotel. From the moment I stepped in to the second I left, the whole team were superb. Absolutely nothing was too much trouble, and all went above and beyond. The room was pure luxury, from beautifully muted decor to incredibly fluffy flannels. The attention to detail is immaculate. I am really looking forward to showcasing the venue to my clients. There is just one improvement I would suggest. I was in room 407, and it was impossible to do my hair. As a woman I need to blow dry and style my hair, and while there was a great hairdryer, there was no way I could see into a mirror while drying and styling with my curlers. If an additional mirror could be added near a plug socket, this would solve for that. Then it would be perfect. Thanks

Dear Ms. D., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your constructive feedback, as a valued guest and supporter of Raffles London during our opening period, this is truly helpful so that we may improve our legendary service. We highly appreciate your feedback about the difficulty you had experienced with the plug sockets. We take the comfort and inconvenience of our guests very seriously and we acknowledge that a mirror near a plug socket would be a helpful addition for our guests. We are grateful for the valued input as it pushes us to improve our overall service for every guests. On behalf of our whole Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant remainder of the year ahead in the meantime. Yours sincerely, Pauline Sainson pa…

Beautiful hotel, luxurious rooms, amazing gym/pool

A.s. Families - 11/21/2023 Confirmed reviews ALL

Family vacation. Some issues the first 2 days of our 6 night stay with the service side of things.

Dear Mr. S., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your constructive feedback, as a valued guest and supporter of Raffles London during our opening period, this is truly helpful so that we may improve our legendary service. We strive to provide the best service possible for our guests, and we are sorry to hear that the first two days out of your six-night stay, you had a few issues. We understand how crucial a seamless experience is during a vacation, and I want to assure you that your feedback have been taken seriously to improve our overall experience provided. On behalf of our whole Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant remainder of the year ahead in the meantime. Yours sincerely, Pauline Sainson pa…

Superb stay

James T. Solo - 11/21/2023 Confirmed reviews ALL

Every moment was simply perfect. From how I was greeted on arrival, through every step of my experience during my stay and up to departure, the staff were brilliant, the service was just the right level. I couldn't have wished for a more perfect stay.

Dear Mr. T., Warm greetings from The Old War Office, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with you positive feedback, as a valued guest and supporter of Raffles London during our opening period, this is truly helpful so that we may improve upon our legendary service. I am delighted to learn that you felt greeted with the right level of hospitality. Our team work diligently to ensure that each guest's journey with us is seamless, and your acknowledgement of their positive impact is deeply appreciated. On behalf of our whole Team here at Raffles London, we would like to extend our most sincere gratitude once again for your feedback. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. Wishing you a pleasant remainder of the year ahead in the meantime. Yours sincerely, Pauline Sainson pa…

Web-users rating

Other web-users rate our hotel

17 reviews 10/10 Location
25 reviews 8.5/10 Room
48 reviews 8.4/10 Service
21 reviews 8.5/10 Amenities
17 reviews 10/10 Bar
17 reviews 8.9/10 Vibe
15 reviews 6/10 Food
8 reviews 8.9/10 Wellness Area

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