Raffles London at The OWO 5 stars

Name: Raffles London at The OWO | Luxury Hotel in London - ALL
Address: 57 Whitehall, LONDON, SW1A 2BX, GB
Telephone: +442039077500
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 1,634 reviews

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57 Whitehall, SW1A 2BX LONDON, United Kingdom

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Raffles London at The OWO

Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.

Once home to legends, the Edwardian Old War Office is transformed into London's premier destination. Opulent staterooms and offices have been transformed into luxury guest rooms and suites. A grand ballroom is available for weddings and events. Elevate mind and body with Guerlain spa treatments and bespoke Pillar Wellness programmes. Diverse restaurants and bars occupy breathtaking historical rooms, including an atmospheric speakeasy and restaurants headed by Mauro Colagreco.

Whitehall, the seat of British power is a sophisticated neighbourhood with a central location and within walking distance of Buckingham Palace, St. James Park, Westminster, art galleries, theatres and the nightlife of Soho and Covent Garden.

Hotel extras

A monument to culture occupying an iconic landmark building
Sophisticated Whitehall location within walking distance of Westminster attractions
A stage for celebrations, including glamorous weddings, elegant dinners and business events
A new gastronomic epicentre, with nine restaurants and three bars
A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Room

Classic

2 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)

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Room

Superior

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Superior Twin

2 pers. max
37 m² / 398 sq ft

Bedding 2 x Twin bed(s)

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Room

Deluxe

2 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Twin

2 pers. max
43 m² / 462 sq ft

Bedding 2 x Twin bed(s)

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Room

Executive

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Twin

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Twin bed(s)

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Suite

Junior Suite

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Twin

3 pers. max
53 m² / 570 sq ft

Bedding 2 x Twin bed(s)

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Suite

Westminster Suite

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Suite

Lifestyle Suite

3 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s)

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Suite

Ministerial Suite

3 pers. max
83 m² / 893 sq ft

Bedding 1 x King size bed(s)

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Suite

Ministerial Suite Twin

3 pers. max
87 m² / 936 sq ft

Bedding 2 x Twin bed(s)

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Suite

Corner Suite

3 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view

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Suite

The Turret Suite

3 pers. max
86 m² / 925 sq ft

Bedding 1 x King size bed(s)

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Suite

The Raffles Suite

3 pers. max
128 m² / 1377 sq ft

Bedding 1 x King size bed(s)

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Suite

The Churchill Suite

3 pers. max
143 m² / 1539 sq ft

Bedding 1 x King size bed(s)

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Suite

The Granville Suite

3 pers. max
162 m² / 1743 sq ft

Bedding 1 x King size bed(s)

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Suite

The Haldane Suite

3 pers. max
181 m² / 1948 sq ft

Bedding 2 x King size bed(s)

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Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

+44 20 3907 7500

+4400

Railway station
Highway exit
Ferries
Helipad/aerodrome

WATERLOO

Railway station

Access: 1.61 km / 1 mi 15 min walk / 7 min drive

LONDON HELIPORT

Helipad/aerodrome

Access: 6.92 km / 4.3 mi 1 hrs 20 min walk / 25 min drive

M25

Highway exit

Access: 48.28 km / 30 mi 1 hrs 39 min walk / 1 hrs 5 min drive

DOVER

Ferries

Access: 125.53 km / 78 mi 1 hrs 39 min walk / 1 hrs 39 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MAURO COLAGRECO

Chef Mauro s elegant restaurant conveys the culinary experience as a journey of travel, discovery, ambition, commitment and focus. Ingredients are selected based on locality and seasonality, the result of close relationships with UK producers.

MAURO S TABLE

Mauro Colagreco Chef s Table, an intimate and elevated tasting experience for special events and occasions. The dramatic space showcases an open kitchen, occupying a rounded corner of Raffles London at The OWO overlooking Whitehall.

SAISON BY MAURO COLAGRECO

Offering Mediterranean all-day dining, Saison reflects Chef Mauro Colagreco s philosophy and commitment to seasonal cuisine. Enjoy breakfast, brunch, lunch or dinner bathed in natural daylight from the lovingly restored historic glass ceiling.

THE DRAWING ROOM

Relaxed all day dining, cocktails, fine wines and Champagnes, The Drawing Room boasts a stunning historic fireplace and grand piano. Mahogany sash windows look onto historic Whitehall, where the Household Cavalry guard the entrance to Buckingham Palace.

PILLAR KITCHEN

For healthy options curated by movement and nutritional experts Pillar Wellbeing, the Pillar Kitchen offers a fresh selection of sweet and savoury snacks, fresh juices, smoothies and coffees. The changing dish of the day can be enjoyed in or as takeaway.

THE GUARDS BAR AND LOUNGE

The Guards Bar and Lounge is an elevated space for guests and visitors to enjoy drinks surrounded by the majestic pomp and circumstance of Whitehall, overlooking the official entrance to Buckingham Palace and Horse Guards.

THE SPY BAR

A subterranean speakeasy bar for a uniquely evocative experience. This cocktail bar like no other is hidden and deeply atmospheric, offering unparalleled cocktails with a subtle hint of the illicit.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 678 m² / 7297 sq ft
Maximum seats capacity: 700
Maximum capacity for banquets: 600

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,634 reviews

Rhiannon T. Couples - 5/23/2026 Confirmed reviews ALL

Dear Mrs. T., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and ALL Classic member, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us, especially celebrating your special day with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. On behalf of all our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Marlon T. Families - 5/23/2026 Confirmed reviews ALL

Dear Mr. T., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and an ALL Diamond member, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you and your family have enjoyed your stay with us, giving us the six thumbs up! We strive to make every guest feel welcomed and cared for, and it brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Romas and Mohammad, have resulted in such a positive and memorable experience for you. On behalf of all our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Errol G. Couples - 5/22/2026 Confirmed reviews ALL

Dear Mr. G., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and as a valued ALL Classic member, we are grateful for your continued support and loyalty, this is truly helpful so that we may improve upon our legendary service. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home and hope to welcome you back to the hotel in the near future. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Kelvin B. K. Couples - 5/22/2026 Confirmed reviews ALL

Dear Mr. K., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am truly thrilled to learn that your experience with us has been nothing short of delightful. It brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Charlotte, have resulted in such a positive and memorable experience for you. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Rosemary V. B. Solo - 5/21/2026 Confirmed reviews ALL

Dear Dr. B., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. On behalf of all our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Web-users rating

Other web-users rate our hotel

363 reviews 9.6/10 Location
484 reviews 8.8/10 Room
966 reviews 8.9/10 Service
396 reviews 9.5/10 Amenities
297 reviews 9.6/10 Vibe
278 reviews 8/10 Food
145 reviews 8.8/10 Comfort
143 reviews 9.3/10 Wellness Area

113 reviews 9.6/10 Location
166 reviews 8.8/10 Room
302 reviews 9/10 Service
128 reviews 9.3/10 Amenities
104 reviews 9.5/10 Vibe
45 reviews 8.8/10 Comfort
43 reviews 9.5/10 Wellness Area
38 reviews 7.2/10 Breakfast

64 reviews 9.7/10 Location
87 reviews 8.7/10 Room
160 reviews 9.3/10 Service
52 reviews 9.7/10 Amenities
40 reviews 7.7/10 Food
32 reviews 9.6/10 Vibe
25 reviews 8.9/10 Comfort
20 reviews 7.3/10 Breakfast

25 reviews 9.7/10 Location
48 reviews 8.5/10 Room
103 reviews 8.6/10 Service
41 reviews 9.3/10 Amenities
21 reviews 9.4/10 Vibe
16 reviews 9.3/10 Wellness Area
16 reviews 8.9/10 Comfort
7 reviews 9.6/10 Pool

11 reviews 9.6/10 Location
25 reviews 8.4/10 Room
36 reviews 9/10 Service
13 reviews 9.5/10 Vibe
13 reviews 9.5/10 Amenities
10 reviews 9.1/10 Wellness Area
8 reviews 7.5/10 Breakfast
5 reviews 9.6/10 Pool

Frequently asked questions

Where is the hotel location and how can I get there?

Raffles London at The OWO is located at SW1A 2BX London, United Kingdom. It is situated in the heart of London, with views over Whitehall and Horse Guards Parade. The hotel is 1.61 km (1 mile) or a 15-minute walk/7-minute drive from Waterloo Railway station. We offer private indoor parking with valet service, and the property is wheelchair accessible. There is also bike rack facilities on site and nearby.

What services and facilities are available?

We are delighted to inform you about the services and equipment available at Raffles London at The OWO.

**Wi-Fi**: Free Wireless internet (WiFi) in your room and communal areas, including high-speed options.
**Parking**: Available car park, including indoor private parking and valet parking.
**Breakfast**: Buffet breakfast is available for an additional charge.
**Air Conditioning**: Rooms feature air conditioning or fresh-filtered air systems.
**TV**: Satellite/cable color TV, TV room service ordering, TV with on-screen billing info, and Web TV are available. Some marble bathrooms also include TVs.
**Reduced Mobility Accessibility**: The hotel is wheelchair accessible with accessible bathrooms, 32-inch wide bathroom doors, and rooms with visual and auditory alarms for hearing-impaired guests. Services at Mauro Colagreco, Mauro's Table, and The Spy Bar are also accessible. We offer 6 rooms specifically for guests with reduced mobility.
**Swimming Pool**: Enjoy our indoor heated pool, part of a thermal spa suite.
**Spa**: Our comprehensive spa facilities include a vitality pool, sauna, steam room, experience showers, Jacuzzi/whirlpool bath, and massage services for an additional charge, featuring the Guerlain Spa experience.
**Fitness Center**: A fitness center is available on site.
**Restaurants**: Indulge in culinary experiences at Mauro Colagreco (Gourmet), Mauro's Table (Chef's Table), Saison (Mediterranean all-day dining), The Drawing Room (relaxed all-day dining), and Pillar Kitchen (healthy options).
**Bars**: Relax and unwind at The Drawing Room or discover The Spy Bar, a subterranean speakeasy cocktail bar.
**Conciergerie**: Our concierge team is available to assist you.
**Laundry**: Laundry/valet services, dry cleaning, and ironing are available.
**Business Area**: We provide business desks in rooms and meeting rooms.

For families, extra beds and baby cribs are available on request, and we offer babysitting services upon request. We also have 9 family rooms. In-room amenities include a minibar (additional charge), coffee/tea making facilities, free in-room mineral water, and an iron. Additionally, we provide room service for cold snacks and hot meals, currency exchange, hairdresser/barber services, and beauty salon services.

What catering options are available?

Raffles London at The OWO offers a diverse selection of dining and bar options. Our gourmet restaurant by Chef Mauro Colagreco features local and seasonal ingredients, while the Mauro Colagreco Chef's Table provides an intimate tasting experience. Saison offers Mediterranean all-day dining, including breakfast, brunch, lunch, and dinner. For relaxed all-day dining, cocktails, fine wines, and Champagnes, guests can visit The Drawing Room. Pillar Kitchen provides healthy choices such as snacks, juices, smoothies, coffees, and a daily changing dish, available for dine-in or takeaway. Kioku Japanese cuisine is also available. For drinks, The Spy Bar, a subterranean speakeasy cocktail bar, is open Tuesday to Saturday from 05:00 PM to 02:00 AM. Room service is available for hot meals and cold snacks, and a buffet breakfast is offered for an additional charge.

What are the check-in and check-out times?

At Raffles London at The OWO, check-in is from 03:00 PM and check-out is up to 12:00 PM. For added flexibility, many hotels offer a late check-out option, allowing you to enjoy your stay longer. Members of the ALL Accor program benefit from privileged conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival, or directly with the reception the day before or on the day of departure. A delayed departure can sometimes be offered until 1:00 PM-2:00 PM.

How can I book a stay?

You can book your stay at Raffles London at The OWO by visiting our official website, all.accor.com, or using the ALL Accor application. Booking through official channels ensures you receive the best guaranteed rates, flexible conditions, and ALL loyalty points. If you wish to gift a stay, you may reserve directly in the recipient's name or purchase a gift card available from ALL Accor, Fairmont, Raffles, or Swissôtel. To arrange payment for an existing reservation made for another person, please contact our reservation service. Please note that ALL points and benefits are always credited to the guest who stays, regardless of who paid for the booking.

Are there any special offers or discounts available?

Yes, Raffles London at The OWO regularly offers special deals and discounts, primarily through our ALL Accor loyalty program. By becoming a free member, you enjoy preferential rates all year round, often with 5% to 10% off, and can benefit from exclusive offers, sometimes offering up to 30% or 40% off stays for specific periods. To maximize your savings, check the Deals section on all.accor.com, subscribe to newsletters for the best offers, and book directly through the ALL Accor website or app.