Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,410 reviews

Raffles London at The OWO - Image 1
Raffles London at The OWO - Image 2
Raffles London at The OWO - Image 3
Raffles London at The OWO - Image 4

Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,410 reviews

Customer review rating 3.5/5

Sally M. C. Families - Confirmed reviews ALL

Family gathering for Christmas. The suite was very comfortable and the service was generally good. The concierge was probably the least approachable and wanted to maintain an air of authority, which detracted from the politeness of other staff members.

Dear Sally M. C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the suite comfortable and appreciated the service provided by our team. However, we regret that your experience with our concierge did not meet your expectations and we will use your comments to review our standards as well our House Car procedure. Your comments will be taken into consideration as we strive to enhance our guest interactions. With best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Jorge I. Couples - Confirmed reviews ALL

Everything was more than perfect, beautiful hotel, explendid food, wonderful staff, and the best location we could ask for!

Dear Jorge I., thank you for your great feedback, it is wonderful to hear that you enjoyed our hotel, the exquisite dining options and the attentive service. It is always rewarding to know that our guests appreciate our efforts in providing an exceptional experience. Thanks again and with best regards' Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

room check in to check out the service was perfect....

Dear Mr. W., thank you for your kind words regarding your recent stay, we are very delighted to hear that you had a great experience during your stay. We also appreciate your comments regarding the check in and check out process and we look forward to welcoming you back soon. With best regards from London, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Lena G. Couples - Confirmed reviews ALL

The attention to detail, preservation of history and generosity abounds in the renovation of this handsome and historic building. We are hard to impress and have left utterly charmed. The pool; sublime. The Spy Bar; clever and fun. The history tour! I could go on. We will definitely stay again. A special word to Valentina who very kindly made arrangements for us and Dean on concierge whose curiosity about the building and the surrounding history was infectious ❤️

Dear Lena G., thank you for your kind words regarding your recent stay at Raffles London. We are super delighted to hear that you appreciated the meticulous attention to detail and the historic charm of our property. It is gratifying to know that our amenities, including the pool and the Spy Bar, contributed positively to your experience. I will certainly pass on your compliments to Valentina and Dean, as they exemplify the exceptional service we strive to provide. We look forward to welcoming you back for another memorable visit. Kindest regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Steven J. Families - Confirmed reviews ALL

The staff show that they really care about the guests.

Dear Mr. J., Thank you for your kind words regarding your recent stay, we are more than happy to hear that you had a wonderful stay with is and that our staff made a positive impression and demonstrated genuine care for your needs. Your feedback is greatly appreciated and motivates us to continue providing outstanding service. With best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Other web-users rate our hotel

  • 324 reviews 9.5/10 Location
  • 439 reviews 8.5/10 Room
  • 888 reviews 9.1/10 Service
  • 367 reviews 9.2/10 Amenities
  • 278 reviews 9.5/10 Vibe
  • 254 reviews 8/10 Food
  • 132 reviews 9.7/10 Wellness Area
  • 127 reviews 8.4/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in London