Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,176 reviews

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57 Whitehall, SW1A 2BX LONDON, United Kingdom

Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

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Room 1

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Telephone
Fax +4400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,176 reviews

Customer review rating 5.0/5

Sarah K. Friends - Confirmed reviews ALL

Dear Ms K., Warm greetings from Raffles London at The OWO. Thank you sincerely for sharing your feedback following your recent stay. It is a true pleasure to know that you enjoyed the historic setting of our landmark building and that our team provided you with such warm and attentive service throughout your visit. Your kind words are greatly appreciated and will be shared with the team, as they serve as wonderful encouragement to us all. We hope to have the pleasure of welcoming you back again soon for another memorable experience in the heart of Whitehall. With warm regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

Customer review rating 5.0/5

Leigh S. Couples - Confirmed reviews ALL

Dear Ms. S., Warm greetings from Raffles London at The OWO. Allow me to thank you for sharing such a wonderful account of your recent stay with us. We are delighted to hear that your experience was flawless from beginning to end, and that the atmosphere of the hotel remained calm and welcoming even during busy times. It brings us great joy to know that your breakfast in The Drawing Room and the warm greetings from our door team made such a lasting impression. Your kind recognition will be shared with the colleagues mentioned, and I know they will be deeply encouraged by your words. We are truly pleased that every element of your stay, from dining to service and the property itself, was memorable. It would be our pleasure to welcome you back on your next visit to London and to create another perfect experience for you. With kind regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

Customer review rating 5.0/5

Ruth H. Families - Confirmed reviews ALL

Dear Ms H., Warm greetings from Raffles London at The OWO. Thank you most sincerely for choosing to celebrate such a special milestone with us and for taking the time to share your generous feedback. It brings us great joy to know that your 80th birthday celebration in our private dining room was such a memorable occasion, enhanced by the attentiveness of our team, the tasting menu, and wine pairing. Your kind words are deeply appreciated and will be shared with the team, who will be truly delighted to know they helped make your family evening so special. We are also grateful for your comments regarding the planning process, and we will look into how we can make such arrangements even smoother for future celebrations. It would be our privilege to welcome you and your family back to Raffles London in the near future to create yet another memorable occasion. With warm regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

Customer review rating 4.5/5

Harry D. Couples - Confirmed reviews ALL

Dear Mr. D., Warm greetings from Raffles London at The OWO. Allow me to extend my gratitude for taking the time to share your impressions following your recent visit. It is a pleasure to know that you enjoyed a lovely stay overall and that our team made you feel warmly welcomed once again. I have also taken note of your comments regarding the breakfast experience and the overall service in The Drawing Room. Please accept my sincere apologies if the quality and pace of service fell short of expectations on this occasion. Your feedback has been shared with our culinary and restaurant teams so that we may address these concerns directly and ensure the consistency of service that defines our standards. Regarding the pool facilities, I have relayed your observations to our Spa management team for review. We continuously assess areas such as temperature and accessibility to better accommodate the preferences of our valued guests and their families. It was a pleasure to have you return to Raffles London at The OWO, and I very much hope that we will have the opportunity to welcome you back again in the near future to restore your complete confidence in every aspect of the experience. Kind regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

Customer review rating 5.0/5

Shane S. G. Couples - Confirmed reviews ALL

Dear Mr G., Warm greetings from Raffles London at The OWO. Thank you sincerely for sharing your reflections on your recent stay with us. It is a pleasure to learn that you found our facilities to be of the highest calibre and that your Executive Room contributed to such a memorable experience. I have also taken note of your feedback regarding the Wi-Fi connection and breakfast offering. Please rest assured that your comments have been passed along to the relevant teams, as we continually strive to enhance both the reliability of our technology and the consistency of our dining experience. Your thoughtful feedback and gracious words are truly appreciated. We hope to have the pleasure of welcoming you back to Raffles London in the near future for another exceptional visit. With kind regards, Javier Ansotegui Esparza Assistant Front Office Manager Raffles London at The OWO

Other web-users rate our hotel

  • 285 reviews 9.7/10 Location
  • 390 reviews 8.8/10 Room
  • 809 reviews 8.9/10 Service
  • 341 reviews 9.3/10 Amenities
  • 258 reviews 9.5/10 Vibe
  • 237 reviews 8.4/10 Food
  • 116 reviews 8.6/10 Comfort
  • 111 reviews 9.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.