Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 879 reviews

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Raffles London at The OWO - Image 1
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57 Whitehall, SW1A 2BX LONDON, United Kingdom

Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

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Room 1

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  879 reviews

Customer review rating 5.0/5

Hassen D. Solo - Confirmed reviews ALL

Dear Mr D., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. Thank you for highlighting the error from our side on arrival regarding the amount that our reception team requested to you. You are absolutely correct, we should not have asked again for the room amount and we are currently reviewing this mistake with the concerned team members. Please accept my sincerest apologies for that. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant evening ahead. Yours sincerely, Florian Mendes Assistant Front Office Manager

Beautiful property, most attentive staff

Customer review rating 5.0/5

Kristen Friends - Confirmed reviews ALL

Dear Kristen, Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home and hope to welcome you back to the hotel in the near future. Wishing you a pleasant evening ahead. Yours sincerely, Florian Mendes Assistant Front Office Manager

Très bon séjour dans l'ensemble !

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Ms T., Thank you very much for your feedback. I have emailed you separately to discuss further some of the mentioned points. We are very looking forward to welcoming you back, here at Raffles London. Florian Mendes Assistant Front Office Manager

Great location; Warm and excellent service; Amazing historic hotel with modern infrastructure

Customer review rating 5.0/5

Bruno F. Couples - Confirmed reviews ALL

Dear Mr F., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am delighted to hear that you have enjoyed your stay with us, specially with the assistance of Cliona. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Yours sincerely, Florian Mendes Assistant Front Office Manager

Fantastic hotel, brilliant service and delicious food

Customer review rating 5.0/5

Julia H. Couples - Confirmed reviews ALL

Dear Mrs H., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our legendary service. I am truly thrilled to learn that your experience with us has been nothing short of delightful. Our utmost goal is to ensure each guest feels not only welcomed but also genuinely cared for during their stay. It brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Benedict, Matthew and Emiel, have resulted in such a positive and memorable experience for you. Your satisfaction is our greatest reward, and we hope to be afforded the opportunity to host you again in the future. At such time, I would encourage you to reach out to myself directly for any assistance you may require. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead. Yours sincerely, Florian Mendes Assistant Front Office Manager

Other web-users rate our hotel

  • 208 reviews 9.5/10 Location
  • 285 reviews 8.6/10 Room
  • 601 reviews 9/10 Service
  • 252 reviews 9.4/10 Amenities
  • 188 reviews 9.4/10 Vibe
  • 179 reviews 8.4/10 Food
  • 82 reviews 9.8/10 Wellness Area
  • 81 reviews 8.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.