Novotel Newcastle Airport 4 stars

TripAdvisor rating 4.0/5 1,607 reviews

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Novotel Newcastle Airport - Image 1
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Ponteland Road Kenton, NEWCASTLE UPON TYNE, NE3 3HZ NEWCASTLE, United Kingdom

Description

Hotel extras

  • Parking onsite

  • Pool and gym not open

  • 5 dedicated meeting rooms accommodating up to 200 guests

  • Nearby transport links include Kingston Park Metro Station

  • Elements Restaurant offers a choice of international cuisine

Our accommodation(s)

Hotel location

Novotel Newcastle Airport

Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
United Kingdom

GPS:55.007732, -1.667603

Telephone
Fax +44 191 214 0633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS RESTAURANT & BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  1,607 reviews

Lovely hotel brilliant staff.

TripAdvisor rating 5.0/5

GrandTour40474587932 Families - TripAdvisor review

The staff are all terrific the room was very clean and comfortable. And the restaurant served up delicious food for dinner and the breakfast was excellent. All in all a lovely stay . Would highly recommend. And I will definitely be going back.

Thank you very much for you review, brilliant to hear your overall stay with us was great and particularly your dining experiences! We look forward to welcoming you back on your next visit to Newcastle.

Outstanding change

TripAdvisor rating 5.0/5

Tim M TripAdvisor review

Outstanding breakfast friendly amazing staff I stayed here few years ago and did not want to come back but well done Novotel this is a complete different place highly recommend to friends food and overall service has improved I am going to b returning

We're delighted to hear that you have recognised the significant improvements we've made, and are continuing to make, to ensure your experience with us as good as possible! Your comments will serve as great encouragement to our team and I'm certain the breakfast team will be particularly please to hear you thoroughly enjoyed your breakfast with us.

What a lovely find.

TripAdvisor rating 5.0/5

maureen7983 Couples - TripAdvisor review

We stayed here for two nights whilst visiting friends in the area. The hotel was quiet and we had a lovely room which was spotlessly clean and comfortable. Very good bathroom and shower, big fluffy towels. Toiletries provided. Large car park with easy parking near to the hotel. Fast free wifi. We ate in the hotel the first night and were really impressed with the quality of the food. Definitely not reheated , microwaved meals. My pizza was delicious. Breakfast was good too with plenty of choice. The second night we ate at the Toby Inn next door (2 min walk) because they had an offer on, but wished we had stayed in the hotel. All the staff were really friendly and helpful . Reception called us a taxi to go into Newcastle, which costs £12 each way, but we didn’t want to drive and park. We just found the hotel difficult to find off the roundabout. We could see the sign, but didn’t realise we had to go down a side road. (Our fault). We both said this Novotel was much better than some Hiltons we’ve stayed in, and we would recommend and return next time in the area.

Thank you for your very kind review, the team are all delighted to hear your positive feedback. Great to hear you all found our rooms to be very comfortable and that you thoroughly enjoyed your stay, particularly your meals in our restaurant. We can't wait to welcome you back again on your next visit to Newcastle!

Absolutely stunning hotel

TripAdvisor rating 5.0/5

liza588 Families - TripAdvisor review

This hotel is fabulous, I believe it is recently refurbished. The room we have is stylish and modern. We were planning to head out for food but weather suggested otherwise. So glad we stayed - the menu was lovely and very reasonable. The food was absolutely stunning and we all cleared our plates (family.of 4). All the staff in the hotel were friendly and attentive. So happy we decided to stay overnight before our flight

Thank you for taking the time to leave a review for us, we're delighted that you enjoyed your stay and in particular your dining experience in our restaurant. I hope you and your family are having a wonderful holiday! We all look forward to welcoming you back again in the future.

Family function

TripAdvisor rating 5.0/5

P2266AXdons Families - TripAdvisor review

I feel compelled to write this review because I recently had a Covid related issue involving the Novotel Newcastle and I was astounded by the professionalism, efficiency and friendliness with which Paul Holmes and Michael Sutherland helped me to achieve an outcome with which I am delighted. From day one they were always prepared to take my calls or call me back quickly. My emails were always promptly answered and throughout the process these two gentleman made me feel like a valued Novotel client. I would certainly have no hesitation in recommending any hotel that was managed by either Paul or Michael. They display customer service at its very best. Kindest regards, Don Sweeney.

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Other web-users rate our hotel

  • 8 reviews 10/10 Location
  • 14 reviews 9.2/10 Room
  • 16 reviews 10/10 Service
  • 8 reviews 8.9/10 Cleanliness
  • 6 reviews 10/10 Breakfast
  • 6 reviews 6.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.