Novotel Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 402 reviews

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Novotel Newcastle Airport - Image 1
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Ponteland Road Kenton, NEWCASTLE UPON TYNE, NE3 3HZ NEWCASTLE, United Kingdom

Description

Hotel extras

  • Parking onsite - extended park & Fly available (pre-booked)

  • Excellent transport links Kingston Park Metro station is close by

  • 5 dedicated meeting rooms accommodating up to 200 guests

  • Falcons stadium 5 min walk

  • Family & Pet Friendly

Our accommodation(s)

Hotel location

Novotel Newcastle Airport

Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
United Kingdom

GPS:55.007732, -1.667603

Telephone
Fax +44 191 214 0633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS RESTAURANT & BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  402 reviews

TripAdvisor Rating  3.8/5  1,647 reviews

Customer review rating 4.5/5

Steven C. Couples - Confirmed reviews ALL

Perfect stay for our needs.

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Phil Novotel Newcastle Airport

Customer review rating 4.5/5

Amy S. Couples - Confirmed reviews ALL

Excellent friendly service, recognised from previous stays. Very pleasant easy check in.

Amy S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Phil Novotel Newcastle Airport

Customer review rating 3.0/5

Muhammad E. Business - Confirmed reviews ALL

On the whole it was a comfortable stay with an easy check in and clean and tidy well put together room. Would stay there again. Only criticism was there wasn't a complimentary bottle of water and trying to get hold of room service was an issue as there was no signal. Otherwise happy.

Dear Muhammad E., Thank you so much for your kind review! We appreciate you taking the time to share your experience. We’ve shared your comments with our team to ensure improvements are made. We appreciate your honesty, as it helps us identify areas where we can do better. We hope to welcome you back to Novotel Newcastle Airport again soon! Kind regards, Phil Novotel Newcastle Airport

Customer review rating 2.0/5

Jennifer N. Solo - Confirmed reviews ALL

Room was comfortable. However, a large group of guests were staying on the second night and I had very little sleep. There was constant disruption. Putting guests in rooms on their own on the same corridor as a large party was ill conceived.

Thank you for your feedback. We’re pleased to hear you found your room comfortable and sincerely apologise for the disruption you experienced on your second night. We appreciate your comments regarding room allocation and will take them on board to improve future stays. We hope to have the opportunity to welcome you back again. Kind Regards, Phil Novotel Newcastle Airport

Customer review rating 5.0/5

Jamie W. Families - Confirmed reviews ALL

Great Stay, Me & my dad was made to feel very welcome. we arrived late after the football game and the nights team was on duty, very chatty and friendly. Great breakfast and spacious rooms. Our room had a bath & a shower and very comfortable bed and pillows. Very Clean, Car park was spacious.

Dear Jamie W., We very much appreciate your comments regarding your stay at the Novotel Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phil Novotel Newcastle Airport

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Other web-users rate our hotel

  • 439 reviews 9.2/10 Location
  • 774 reviews 8.2/10 Room
  • 713 reviews 9.3/10 Service
  • 10 reviews 2.9/10 WiFi
  • 376 reviews 8/10 Cleanliness
  • 292 reviews 7.9/10 Breakfast
  • 13 reviews 1.1/10 Pool
  • 7 reviews 2.5/10 Wellness Area

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