Novotel Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 465 reviews

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Novotel Newcastle Airport - Image 1
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Novotel Newcastle Airport - Image 4
Ponteland Road Kenton, NEWCASTLE UPON TYNE, NE3 3HZ NEWCASTLE, United Kingdom

Description

Hotel extras

  • Parking onsite - extended park & Fly available (pre-booked)

  • Excellent transport links Kingston Park Metro station is close by

  • 5 dedicated meeting rooms accommodating up to 200 guests

  • Falcons stadium 5 min walk

  • Family & Pet Friendly

Our accommodation(s)

Hotel location

Novotel Newcastle Airport

Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
United Kingdom

GPS:55.007732, -1.667603

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS RESTAURANT & BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  465 reviews

Customer review rating 5.0/5

Amy L. Business - Confirmed reviews ALL

Can't fault it - lovely staff (esp the two guys working in the bar) and the rooms were great.

Dear Amy L., Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 5.0/5

Alan B. Couples - Confirmed reviews ALL

Consistently good standard. On this occasion we were particularly impressed by the speed and manner in which the staff resolved an issue with the room.

Dear Alan B., Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 3.0/5

Isabelle H. Couples - Confirmed reviews ALL

Loud 'Indian type ' music being played after midnight. Reported to reception who said they would deal with it. On checking in reception said we had been given 'a quiet room' but apart from the music (not the hotels fault) the air-conditioning unit outside the room ran all night. We had stayed the previous week and all was well. Comfortable beds and lovely breakfast.

Dear Isabelle H. Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our comfortable beds and breakfast. However, we sincerely apologize for the disturbance you experienced. We understand how this impacted your stay, especially following a previous visit that was more comfortable. Your comments have been shared with our team so we can review how to prevent similar disturbances in the future. We truly value your feedback and hope to have the opportunity to welcome you back for a quieter and more restful stay. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 5.0/5

Roman V. Solo - Confirmed reviews ALL

Great location on metro and close to the airport. Nice rooms.

Customer review rating 5.0/5

Michael P. Couples - Confirmed reviews ALL

Great staff from the reception to the kitchen and night staff. Helped make everything easy when I needed personal assistance.

Dear Michael, Thank you so much for your fantastic review! We’re especially pleased to hear that you enjoyed the great service from our team—this is something we take real pride in. Your kind feedback means a lot to us, and we’ll be sure to share it with the team. We look forward to welcoming you back again soon! Warm regards, The Novotel Newcastle Airport Team

Other web-users rate our hotel

  • 490 reviews 9.1/10 Location
  • 871 reviews 8/10 Room
  • 814 reviews 9.4/10 Service
  • 12 reviews 2.6/10 WiFi
  • 425 reviews 7.8/10 Cleanliness
  • 330 reviews 7.9/10 Breakfast
  • 112 reviews 9.3/10 Bar
  • 16 reviews 1.8/10 Pool

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