Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 845 reviews

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Mercure York Fairfield Manor Hotel - Image 1
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Mercure York Fairfield Manor Hotel - Image 4
Shipton Road, York, YO30 1XW YORK, United Kingdom

Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  845 reviews

TripAdvisor Rating  3.8/5  1,913 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Richard H. Couples - Confirmed reviews ALL

No complaints whatsoever as it exceeded our expectations and suited us perfectly

Dear Richard H., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our hotel accommodating, our staff friendly, and that we met your expectations. Your satisfaction is our priority, and we appreciate your positive comments. Best wishes, Mercure York Fairfield Manor Hotel

Customer review rating 1.0/5

Christopher L. D. G. Friends - Confirmed reviews ALL

Staff good Food very good. Hotel overall very poor. A bar should not run out of Guiness nor once but twice. I would not stay there again

Dear Christopher L. d. G., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception team

NYE party night

TripAdvisor rating 5.0/5

Lynda E TripAdvisor review

We went to the NYE party night with another couple and what a great night and so well organised. Started at 7pm with a glass of fizz and canapés being served. Then into the party room which was decorated and well laid out. Had the most lovely 3 course meal. I could have gone with any of the options but chose the goats cheese and caramelised onion tart followed by sea bass and finished with a banoffee dessert whilst my husband had the terrine, fillet steak and cheesecake. The food was really lovely and good portions. I was really impressed and couldn’t fault it. Another glass of fizz at midnight and a really good DJ played some music that kept us all on the dance floor all night. Had a good deal on a room to stay overnight with breakfast included so seemed silly to try and battle our way home. Glad we stayed as was the perfect end to the perfect evening. Thank you to the lovely Beth who had organised the whole event and should be congratulated as did an amazing job. I am sure we will be back next year, my husband is already mentioning it and from someone who is usually in bed by 10.30 on NYE that says a lot!!

Thank you so much for such a wonderful and detailed review. We’re absolutely delighted to hear how much you enjoyed our New Year’s Eve party night and that everything from the welcome fizz and canapés through to the music and overnight stay made for a memorable evening. It’s fantastic to know the food impressed you — your menu choices sound excellent, and we’re so pleased both you and your husband enjoyed every course. We’re also glad the DJ and midnight celebrations kept the dance floor busy and that staying overnight with breakfast felt like the perfect way to end the night rather than rushing home. A special thank you for mentioning Beth — we’ll be sure to pass on your kind words, as she’ll be thrilled to know her hard work was so appreciated. We’d love to welcome you back next year… especially if we’ve converted a “bed by 10.30” New Year’s Eve into a night on the dance floor!

Customer review rating 2.0/5

Estelle R. -. M. Couples - Confirmed reviews ALL

Not great as I was put in a classic room despite booking a privilege room. My room didn't have any of the amenities of a privilege room either and I had to ask for a robe.

Dear Estelle R. -. M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with your room allocation and the lack of amenities. Our goal is to provide a comfortable experience for all our guests, and it is disappointing to hear we fell short during your visit. Your comments will be reviewed to improve our services. Kind regards, Mercure York Fairfield Manor Hotel

Excellent

TripAdvisor rating 5.0/5

Nicole S TripAdvisor review

Top tip- the entrance is right after a roundabout, so it pays to be mindful of speed on approach Charlie in the bar is a delightful barman- friendly and makes great food recommendations I was greeted on arrival by Yug, who was informative and helpful Rooms are clean- some of the furniture has seen better days, but it was immaculate. Bed was comfy, slightly squeaky floor in the hallway outside.

Thank you for taking the time to share such a detailed review. We really appreciate the top tip about the entrance after the roundabout — that’s helpful advice for future guests. It’s lovely to hear your kind words about Charlie and Yug; we’ll be sure to pass on your compliments to them, as they’ll be delighted to know they made your stay more enjoyable. We’re glad you found the room clean and the bed comfortable. Thank you also for your honest feedback about the furniture and the squeaky floorboards — we’re always working to improve, and comments like yours help us focus our efforts. We hope to have the pleasure of welcoming you back again soon.

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Other web-users rate our hotel

  • 772 reviews 9.1/10 Location
  • 1,743 reviews 6/10 Room
  • 1,713 reviews 9.1/10 Service
  • 38 reviews 5.1/10 WiFi
  • 777 reviews 8.4/10 Breakfast
  • 642 reviews 5.8/10 Vibe
  • 639 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.