Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 855 reviews

Best price
guarantee
Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
Mercure York Fairfield Manor Hotel - Image 3
Mercure York Fairfield Manor Hotel - Image 4
Shipton Road, York, YO30 1XW YORK, United Kingdom

Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  855 reviews

TripAdvisor Rating  3.8/5  1,909 reviews

Certificate of excellence 2025

Lovely hotel in a good location

TripAdvisor rating 4.0/5

Angela B TripAdvisor review

Hotel is lovely. Refurbished since our last stay. Breakfast fantastic. Staff very friendly. Recycling bin in room and reception, great not to have to take any home. Room serviced daily if you want it and plenty of tea and coffee provided. Bathroom shower gel and shampoo good quality and smells lovely. Bus to York close by. A warning though- Unfortunately Smart Parking now manage the car park so make sure you register your car on the terminal and get an email confirmation. Received a huge fine for parking at a former Best Western Hotel (now taken over by the Home Office) despite registering on their terminal. They offered zero customer service or compassion when I tried to appeal. Would have avoided the hotel had I realised the car park is now monitored, it is such a shame if any hotel customers are lost due to parking issues.

Dear Angela, Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed the refurbishment, breakfast, friendly staff, and the little touches in your room—it’s always great to know that our efforts to make our guests comfortable are appreciated. We’re very sorry to hear about the parking experience. The transition to Smart Parking management has unfortunately caused confusion for some guests, and we completely understand how frustrating it must have been to receive a fine despite registering. While the car park is managed externally, we appreciate your feedback and will look into ways to make the process clearer for future guests to avoid similar situations. Thank you again for your kind words about the hotel itself and for bringing the parking issue to our attention. We hope this won’t deter you from visiting us again. Kind regards

Customer review rating 5.0/5

Robert S. Couples - Confirmed reviews ALL

Very pleasant and relaxing hotel. Staff are very friendly and helpful. Good location, great breakfast choices. Restaurant prices reasonable and good food, well prepared and served. The room was very comfortable and cleaned daily. I would recommend this hotel to friends and anyone else looking for a relaxing break.

Dear Robert S., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Customer review rating 5.0/5

Elaine L. Couples - Confirmed reviews ALL

We had a two night stay and enjoyed every moment. The restaurant staff and food were excellent

Dear Elaine, Thank you so much for taking the time to share your wonderful feedback. We’re absolutely delighted to hear that you enjoyed every moment of your two-night stay with us. It’s always a pleasure to know that our guests feel relaxed and well taken care of throughout their visit. We’re especially pleased that you had such a positive experience in our restaurant. Our culinary and service teams take great pride in offering fresh, flavorful dishes and attentive service, and it means a lot to know their efforts helped make your stay even more enjoyable. Your kind words will be shared with the entire team — feedback like yours is what motivates us to continue providing memorable experiences for all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back for another stay very soon. Whether it’s for a relaxing getaway or another delicious meal, our doors are always open to you! Warm regards,

Relaxed and recharged

TripAdvisor rating 5.0/5

bobs2ker TripAdvisor review

Some minor roadworks outside, nothing to do with the Hotel. Great parking. Lovely atmosphere in the hotel. Staff were very friendly and helpful. Great breakfast with plenty of choice. Diner menu was great and well priced. York centre was on a 10 minute drive away and easy to get to other places without much traffic. An excellent stay would recommend and we will certainly return. Great to see a hotel that welcome dogs. Room cleaned every day and very quiet. Great outside space for relaxing.

Dear Bobs2ker, Thank you for taking the time to share your detailed feedback. We are delighted to learn that you had an excellent stay and appreciated our friendly and helpful staff, comfortable and quiet rooms, and the quality of both breakfast and dinner. It is also a pleasure to hear that you found our location convenient for visiting York and other nearby areas, and that our dog-friendly facilities met your expectations. Your kind recommendation is greatly valued, and we look forward to the opportunity of welcoming you back for another enjoyable stay in the near future. Kind regards,

Customer review rating 5.0/5

Janett B. Couples - Confirmed reviews ALL

Our second visit to Fairfield Manor. On both occasions we have been extremely satisfied. Our room was very good the staff were polite and attentive.

Dear Janett B., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

In partnership with TripAdvisor

Other web-users rate our hotel

  • 721 reviews 9.3/10 Location
  • 1,703 reviews 6/10 Room
  • 1,682 reviews 9.1/10 Service
  • 38 reviews 4.5/10 WiFi
  • 763 reviews 8.3/10 Breakfast
  • 628 reviews 7.1/10 Cleanliness
  • 614 reviews 5.8/10 Vibe
  • 6 reviews 7.8/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in York

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.