Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 833 reviews

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Mercure York Fairfield Manor Hotel - Image 1
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Shipton Road, York, YO30 1XW YORK, United Kingdom

Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  833 reviews

TripAdvisor Rating  4.0/5  1,811 reviews

Certificate of excellence 2024

Great hotel for weekend break

TripAdvisor rating 5.0/5

Paramita D TripAdvisor review

It was a great stay, we enjoyed thoroughly. All the staff are very kind and helpful, they took care of us well. Breakfast was great, plenty of options to choose. Lobby is very beautiful and organised, lots of sitting options. We will definitely come back.

Great Hospitality

Customer review rating 5.0/5

Mohamed Y. J. Families - Confirmed reviews ALL

I always prefer Mercure as my first priority. Service is good. I love the atmosphere and the people.

Dear Mohamed Y. J., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Fantastic hotel

TripAdvisor rating 5.0/5

Go44589045084 Families - TripAdvisor review

Beautiful hotel , rooms comfortable and little warm. Staff amazing couldn’t ask for better. We stayed here for my daughter’s 18th. Complimentary drink for her. We would definitely stay here again. But for longer. Free parking. The grounds were lovely too

Dear Guest, Thankyou for taking time to leave us a review, we are so pleased you had a lovely stay with us and hope to see you again in the near future. Kind regards, Reception

Good Location

Customer review rating 3.5/5

Jonathan L. Families - Confirmed reviews ALL

Hotel was well located as only minutes away from a park and ride into York City Centre (15 mins on bus) with a regular service. Bedroom was a good size and well equipped (Travel cot, hairdryer etc) but large cobwebs and spider in room on arrival so not sure it had had a deep clean. Evening meal doesn't start until 6.30pm which was too late for us as we have a toddler who needs to eat before then so we had to find restaurants elsewhere. We weren't aware of this when booking. Reception staff weren't overly welcoming nor approachable during our 3 day stay but breakfast staff made up for that.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If had been informed on the day we could have solved the problem for you. However, we apologize immensely for disappointing you and your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception team

Midweek break

Customer review rating 4.5/5

June Couples - Confirmed reviews ALL

We stayed for two nights, room was very spacious and clean with extra towels and plenty of tea and coffee. We wanted a taxi into York centre on our first night to go to a show and the reception staff were very helpful in advising us the best time and also booking it for us. Breakfast was good with plenty of choice and the evening meal was good too.

Dear June, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

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Other web-users rate our hotel

  • 601 reviews 9.3/10 Location
  • 1,453 reviews 6.3/10 Room
  • 1,437 reviews 9.1/10 Service
  • 49 reviews 4.4/10 WiFi
  • 656 reviews 8.2/10 Breakfast
  • 498 reviews 7.1/10 Cleanliness
  • 420 reviews 5.7/10 Vibe
  • 20 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.