Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 852 reviews

Mercure York Fairfield Manor Hotel - Image 1
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Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  852 reviews

TripAdvisor Rating  4.0/5  1,806 reviews

Certificate of excellence 2024

Great bolt hole

Customer review rating 4.0/5

S. Couples - Confirmed reviews ALL

Friendly welcome, comfortable room, excellent breakfast, great location Well done

Dear S., We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Perfect stay

Customer review rating 5.0/5

Stuart Families - Confirmed reviews ALL

Friendly and professional hotel

Dear Stuart, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Hidden gem

TripAdvisor rating 5.0/5

williammcgregor1234 Families - TripAdvisor review

We enjoyed an overnight stay in York & found this hotel to be a great spot for exploring. Just outside York it’s easy parking & lovely grounds for walking our dog. Room was lovely & found the staff ( Laura) to be very friendly and helpful & have no doubt we will be back again soon..

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Not great

Customer review rating 1.5/5

Amanda W. Couples - Confirmed reviews ALL

Rooms dated, trouble getting in touch with reception before arrived, room phone didn't work, no conditioner for hair in room. Didn't each anything apart fm gluten free toast as nothing I could eat for gluten free and lactose free. Bed wasn't a double, 2 singles pushed together. Overall wouldn't return. Wasn't told gym shut at 7, so reception gave us a voucher when we got their pool shut. We were going for facilities.

Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

good stay.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Impressive building and grounds. Internal a mix of old and new.

It sounds like you appreciated the impressive building and grounds, as well as the blend of old and new in the interior. A unique mix that adds to the charm! Team Mercure York

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Other web-users rate our hotel

  • 595 reviews 9.3/10 Location
  • 1,451 reviews 6.3/10 Room
  • 1,431 reviews 9/10 Service
  • 51 reviews 4.4/10 WiFi
  • 666 reviews 8.2/10 Breakfast
  • 510 reviews 7/10 Cleanliness
  • 413 reviews 5.7/10 Vibe
  • 19 reviews 9.7/10 Wellness Area

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