Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 871 reviews

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Mercure York Fairfield Manor Hotel - Image 1
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Mercure York Fairfield Manor Hotel - Image 4
Shipton Road, York, YO30 1XW YORK, United Kingdom

Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  871 reviews

TripAdvisor Rating  3.8/5  1,850 reviews

Certificate of excellence 2024

Good .

TripAdvisor rating 3.0/5

Dreamer66928196413 TripAdvisor review

Very clean but basic hotel. Lacked atmosphere. Huge comfy bed. Rooms need updating. Bathroom especially. 10 min taxi ride into York. £14 Breakfast was ok . Friendly staff throughout . I would stay again to get a cheaper deal just outside they city.

Basic hotel for an interview weekend

TripAdvisor rating 3.0/5

Mumoffourkids4444 TripAdvisor review

Very basic hotel The hotel it’s self has lots of character If you expect basic you will not be disappointed. The food we ordered in the evening was not great tasting. Breakfast very lack lustre. Had to order a special gluten free breakfast, which caused a few problems Staff very friendly , and helped deal with breakfast problem Very noisy at front of the hotel , as you can hear all the traffic , as we kept our window open all night

Dear Guest, Thank you for taking the time to share your feedback about your experience, we appreciate all the feedback provided by our guests as it allows us to monitor and improve the areas we may be falling short in. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Please be assured that the point you raised has been addressed and taken on board by the management team, we will definitely look at amendments to our service delivery. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future Best Regards, Team Mercure York

Good stay

Customer review rating 4.5/5

Susan A. Couples - Confirmed reviews ALL

Arrived Friday 14th march, checked in ok , went to the bar, for a drink, had to wait a few mins whilst someone went to fetch an employee that could operate the bar. Room very big, with a lounge , bedroom and bathroom, all clean. Furniture could do with an update, but I accept it is an old manor house so in keeping with the period of the property. Breakfast really good, with the option of a full English, cereal and fruit, and hot and cold beverages. Stayed 2 nights a short taxi or bus into York . Plenty of parking spaces for cars. Lovely grounds too.

Dear Susan A., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team

Extended family group for 80th birthday celebration

Customer review rating 4.0/5

Andrew G. Families - Confirmed reviews ALL

The public areas of the hotel are great, the food was delicious and service from staff always efficient and courteous. The decor and bathroom fittings in the room we had were a bit worn and could really benefit from an update. Everything worked fine, but creaking floorboards in the room and corridors became a bit annoying.

Excellent stay

Customer review rating 5.0/5

Sheenagh A. Families - Confirmed reviews ALL

Friendly staff, lovely venue, delicious food

Dear Sheenagh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception team

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Other web-users rate our hotel

  • 666 reviews 9.3/10 Location
  • 1,604 reviews 6.4/10 Room
  • 1,630 reviews 9.3/10 Service
  • 45 reviews 4.9/10 WiFi
  • 716 reviews 8.2/10 Breakfast
  • 567 reviews 7.5/10 Cleanliness
  • 520 reviews 5.8/10 Vibe
  • 18 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.