ibis Styles Leeds City Centre Arena

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ibis Styles Leeds City Centre Arena 3 stars

Customer review rating (ALL Rating) 4.4/5 868 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Arnold's restaurant currently serves a limited menu with a choice of regional cuisine

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Hotel location

ibis Styles Leeds City Centre Arena

Wade Lane
LS2 8NJ LEEDS
United Kingdom

Telephone +44 113 831 4530

Fax +44 113 301 0258

Contact email

  • LEEDS BUS STATION: 

  • By plane

    LEEDS BRADFORD At 12.87km / 8 miles

  • By train

    LEEDS CENTRAL At 0.97km / 0.6 miles

GPS:53.801503, -1.543331

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Arnolds

There's no place like Yorkshire... Yorkshire is famous for many things including flat caps, friendly folk and of course we love a good old get together! Arnold's Bar & Kitchen celebrates all the best bits and offers a variety of food and beverages.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Leeds City Centre Arena

100% genuine reviews from our guests

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ALL Rating  4.4/5  868 reviews

TripAdvisor Rating  4.5/5  651 reviews

Well located comfortable room staff mostly friendly

Customer review rating 4.5/5

Kelly Couples - Confirmed reviews ALL

Hotel was in a really good location. Room and bathroom were bright and big, shower was excellent as were the shower gel and shampoos available. Staff were mostly friendly and hot chocolate machine downstairs did not work it simply poured out hot water. King sized bed was simply just two single beds put together which was not made clear on booking.

Great stay and welcoming

Customer review rating 4.0/5

Sarah Couples - Confirmed reviews ALL

Organised in conjunction with a show at the First Direct Arena and car parking / close proximity was paramount. Also the fact that the hotel could cater for a coeliac diet was also required. All points were matched and on the hotels I researched this was the most cost efficient. Loved the security aspect and the closeness into town as well. Would definitely recommend and stay again. Room was very clean and tidy and quiet despite being in a city centre.

good stay

Customer review rating 4.0/5

Denis D. Friends - Confirmed reviews ALL

central location modern bright and good value

Dear DENIS d., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

AN EXCELLENT EXPERIANCE

Customer review rating 5.0/5

Merfyn T. Friends - Confirmed reviews ALL

Well met at resception efficient. The room was large clean and comfortable. Staff at all times were helpfull and the beakfast was good and excellent value

Dear MERFYN T., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Customer review rating 0.5/5

Tuli Business - Confirmed reviews ALL

Had a horrible experience with housekeeping, it was so upsetting! I’ve already emailed a complaint.

Very impressed

Customer review rating 5.0/5

Denise Couples - Confirmed reviews ALL

The hotel provides good quality accommodation in an excellent location. The continental breakfast was excellent. Discounted parking nearby makes this a very good choice in terms of value.

Dear DENISE T., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Great location

Customer review rating 5.0/5

Jayne T. Couples - Confirmed reviews ALL

Clean central location , friendly helpful staff

Dear JAYNE T., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Great Location, great facilities

Customer review rating 5.0/5

Shaun Families - Confirmed reviews ALL

Stayed to attend a gig at the Arena, location perfect and easy parking next door (discounted at the hotel); central enough to wander into the city center within 2 minutes. Hotel rooms not over fussy, very clean. Enjoyed the breakfast and of course the free coffee (or night time hot Chocolate) is a real winner. Will stay again every time we have anything in Leeds.

Dear SHAUN N., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Well located and good stay

Customer review rating 4.0/5

Ali Z. Solo - Confirmed reviews ALL

I loved it. Excellent customer service, helpful and dedicated staff. Easy booking and reservation. Great value for money. Excellent location.

Dear ALI Z., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Well located by the arena and not far from main centre and train station too.

Customer review rating 5.0/5

Tracy M. Couples - Confirmed reviews ALL

Comfortable clean, and friendly staff. Well located to the arena and easy to find.

Dear TRACY M., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Stressful Stonewalling for Shoddy Stay aka King Sized Disappointment

Customer review rating 0.5/5

Brassed O. Solo - Confirmed reviews ALL

The King Sized bed as presented was just two singles put togther with zips between which hadn't even been properly fastened. Most of the first day was spent get a room with a proper double bed, even then it had a discomfirting installation fault [or some 5 years]. When I reported it all the duty manager could say was; "...Whatever room we'd give you you likely find fault.." - or words to that effect. The fault making the use of the WC uncomfortable would have taken about 10 minutes to fix... Plus another fob O. "you got the [first?] room as booked.."...with teh bed not even properly made.. All the general manager could say was its a zip up mattress [join] so the zip[s] need to be done up....BUT by whom..? Was I supposed to strip the bed and fix it..? And even with the zips done up, they are uncomfortable to lie on [across] so the advertised relaxation [stretching out] in a King Sized bed wouldn't have been fully possible in any case.. Clearly the toxic attitude to the guest apparently comes down from the top

Dear ROBERT H., Thank you for taking the time to tell us about your experience at the ibis Styles Leeds City Centre Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Connor Guest Service Supervisor

Great location

Customer review rating 4.0/5

Lisa J. Couples - Confirmed reviews ALL

Friendly staff and a comfy room. Pretty spacious for a city centre hotel. Loved to wet room which was huge. The only small criticism was with the breakfast which as a continental buffet included in the price was a nice touch but there was no juice in the machine and food options were pretty limited for anyone with any dietary issues. Cereals and breads and pastries, soya milk and soya yoghurts.

Great place for short stay

Customer review rating 4.5/5

Kevin Solo - Confirmed reviews ALL

Very enjoyable one-night stay in well-appointed room with all necessary amenities. Comfortable bed

Comfy Room

Customer review rating 4.0/5

Stephen Solo - Confirmed reviews ALL

Quick check in, good location for city centre night out. Room was clean and comfortable, breakfast was very busy and struggled to find seating.

Well located to 02 Academy and centre

Customer review rating 3.0/5

Debbie R. Couples - Confirmed reviews ALL

No information received that parking was separate or where to park. On check-in no information received that breakfast would be a cold buffet only. On morning of breakfast, no information given from staff on floor regarding breakfast and one was dressed in a black oversized hoodie who look dishevelled. All staff very young with little or no training. Young new girl left behind bar with very drunk customers with no male or more qualified back up. Rooms where clean but pillows where so flat they were no use and no extra in unit.

Dear DEBBIE R., Thank you for taking the time to tell us about your experience at the ibis Styles Leeds City Centre Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Connor Guest Service Supervisor

Exactly what I needed

Customer review rating 4.0/5

James Business - Confirmed reviews ALL

Quick business trip to Leeds requiring an overnight stay. Simple, efficient, clean and friendly. Only let down was the lack of breakfast options, would be ideal to have cooked breakfast, but for the price and quality of the room I wouldn't make a big deal out of it.

Dear JAMES K., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Location is perfect, rooms are comfortable and clean, staff is friendly. Breakfast may be richer for example omlettes and fried eggs.

Dear HACER S., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Well located with excellent facilities and staff who never fail to impress

Customer review rating 5.0/5

Lac Solo - Confirmed reviews ALL

Have stayed a quite a number of occasions and wouldn’t stay anywhere else. My daughters a student at Uni of Leeds so came over to visit. My booking was made just for myself and when I asked to include her to stay with me, they booked her in and didn’t charge anything extra. So pleased and grateful.

Dear LOUISE-ANNE C., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Good stay, nice hotel

Customer review rating 4.0/5

Michelle Business - Confirmed reviews ALL

A pleasant over night stay. Room was very spacious and really well decorated

Dear MICHELLE S., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Connor Guest Service Supervisor

Fantastic Location

TripAdvisor rating 5.0/5

mskinner12022 TripAdvisor review

This was our first stay with IBIS. The hotel in Leeds was clean, modern and the room was on the best we have stayed in. The shower was suberb. The reception staff were friendly as were those in the dining area. There was ample choice for breakfast and the complimentary tea and coffee area in reception was very welcome. This hotel is literally around the corner from First Direct Arena so ideal for anyone attending concerts at the venue. Other attractions such as museums , galleries and city centre shopping are within easy walking distance. Fantastic!

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