ibis Styles Leeds City Centre Arena Hotel 3 stars

Very courteous staff Room clean and spacious Plenty of choice for the buffet breakfast

This was well located and close to everything

Very disappointed in the breakfast. Paid a high price this time as I guess you were busy but it included breakfast. You state you serve breakfast til 10am. Got there at 9.30am but lots of things had run out.. no croissants, no muffins, no fruit compote, jam pots empty. Complained to management. I was not the only one who felt this. Bad planning and management of the situation. Not good enough to say you’re busy, you know your booking numbers.

Really friendly staff . Breakfast disappointing

Very disappointed with the check in member of staff , her whole manner and professionalism needs improving , I also had to interact with her throughout my stay and found her attitude poor and surly . Her name badge was turned around , so unreadable . On hindsight l wish l had asked for a name and reported her manner . Previous visits reception service has always been helpful and very friendly . Having said that , this is a lovely well placed hotel , which offers excellent value for money and great views over the city if you ask for a front facing room . It also has parking close by and a discount is offered against parking . I have now stayed here a few times and overall l have had a pleasant and comfortable stay . Air conditioning in rooms which is a bonus and very appreciated , not all hotels at this price point offer A/C A step away and you are in the city . We have always slept very well on either floor 5 or 6 . No noise from road or corridor .

Quiet pleasant stay.

Checking in and out was very straightforward. The room and bathroom were tidy. The towels and bedding were clean.

Whilst booked and confirmed a month in advance the booking was lost. My king room was downgraded to a very small single room. No apology for offer to refund difference. Took 20+ minutes to resolve. When having a shower no shower gel in container. Asked for receipt and couldn’t do so. E:mailed for one snd nothing as yet arrived.

Stayed here for a overnight break. Really good location, everything within walking distance. Breakfast was decent. Would stay here again.

Hotel is well located and has the advantage of offering reduced tariff for the adjacent car park. Room clean, tidy and well presented. Breakfast buffet a little disappointing, no attempt to safe distance. Staff did not wear any protection but did clean tables between customers. All in all good value for money, would use again.

I have stayed before but have to say that my stay this time was disappointing. The room felt very small particularly the bathroom and the welcome tray wasn’t very welcoming it was poorly stocked considering the coffee machine in reception was out of bounds. I will say I did have a good sleep the bed was comfy and the room was not too hot. I found out in the morning that the tv was not working when I wanted to see the news. Breakfast was poor considering other establishments are providing table service it was disappointing that there was no cooked breakfast. The continental breakfast was poor quality orange juice watery, processed meat, processed cheese, sliced tomatoes, sliced cucumber. Mini croissants and hard butter. Small selection of cereal and yogurt. Only one tea coffee machine working so caused a queue. The only thing I enjoyed was toast. I paid £143 for one night stay as daughter was moving to different uni accommodation. I felt it was very over priced for what I got. I would be reluctant to stay again. Staff on reception weren’t even particularly friendly or smiling. As I said very disappointing.

Whilst the hotel is nice and clean, and the staff friendly and professional, the continental style breakfast was a big let down and no substitute to the normal breakfast delivered in these hotels. My only other gripe is the size of the bathroom in the single room. I would advise an upgrade to a double. Apart from that the hotel is very good.

Ibis Styles is ideally situated in Leeds, ideal for an overnight / longer stay. The hotel was spotless and has cleaning stations situated around the foyer and lifts, along with social distancing signs etc.. Breakfast was in a bag to go which is a good idea, the only suggestion I would make is that besides the bread roll maybe a croissant would be another option. Otherwise a pleasant stay, we will probably book again when visiting Leeds.

Great location in Leeds city centre. Modern clean hotel with all thats needed, free breakfast has limited choice but as included in the price it does the job. Overnight parking in the adjacent multi story benefits from a discount from the hotel.

Well located for central Leeds, with easy access to many dining options. Efficiently run and comfortable, with very pleasant and helpful staff. Good continental breakfast and a complimentary coffee machine at other times. Would certainly use again.