ibis Styles Leeds City Centre Arena 3 stars

Customer review rating (ALL Rating) 4.4/5 1,023 reviews

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ibis Styles Leeds City Centre Arena - Image 1
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Wade Lane, LS2 8NJ LEEDS, United Kingdom

Description

Hotel extras

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Our accommodation(s)

Hotel location

ibis Styles Leeds City Centre Arena

Wade Lane
LS2 8NJ LEEDS
United Kingdom

GPS:53.801503, -1.543331

Telephone
Fax +44 113 301 0258

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,023 reviews

TripAdvisor Rating  4.0/5  790 reviews

Certificate of excellence 2023

Alright for a night but wouldn't want to stay for 3 or 4

TripAdvisor rating 3.0/5

16ds3 TripAdvisor review

I stayed here with my girlfriend to see Fontaines DC for 1 night and this review is a combination of both of our thoughts. The beds are okay and give you a decent enough sleep to get by, though when it comes to a combination between firm and soft in the mattress it's a bit too firm and we both said we would've preferred if it were softer. Cleanliness for the room is perfect, though, as we couldn't find a single spot of dirt or hair in any part of the room. However, our biggest problem was privacy and staff adhering to the rules of the hotel. By this, I mean that we left a Do Not Disturb sign provided by the hotel on the door of the room and on multiple instances had both staff and other customers attempt to enter the room by opening the door despite the sign. This was here because we were getting changed and didn't want to be disturbed, and this caused some discomfort for us both. The shower is also okay, as it is easy to operate once you figure it out and the bathroom is well-organised, though the shower could potentially use instructions in the bathroom, as it can be difficult to figure out how to operate at first. All in all, while the room served us well enough for 1 night, I probably wouldn't recommend it for several due to the problems I've mentioned. Still, if we were in Leeds again we'd be willing to go back here.

Thank you for sharing your detailed feedback about your stay with us. We're glad to hear you and your girlfriend found the room impeccably clean and the bed provided a decent sleep, though we understand your preference for a softer mattress. Comfort is subjective, and we’ll take this into consideration for future improvements. We deeply regret the intrusion on your privacy despite the "Do Not Disturb" sign. This is unacceptable and not in line with our standards. Please know we will address this issue with our staff immediately to ensure it doesn’t happen again. Your privacy and comfort are our priority, and we sincerely apologize for the discomfort caused. Regarding the shower, we appreciate your suggestion for clearer instructions. We’ll look into providing guidance to make its use more intuitive for all guests. While we’re disappointed to hear the issues impacted your overall experience, we’re encouraged that you’d consider staying with us again during your next visit to Leeds. We hope to welcome you back and provide a more seamless stay in the future. Thank you for your valuable feedback!

5 Star Stay

TripAdvisor rating 5.0/5

Rhys R TripAdvisor review

I stayed for three nights and really enjoyed my stay, it's very much fit for purpose. Breakfast was a little bit cold but I was still very happy. The room was very spacious and included tea and coffee making facilities. The staff were very helpful and the location is fantastic, especially if you are going to First Direct Arena.

Thank you for your glowing review! We’re delighted to hear you enjoyed your three-night stay and found the hotel spacious, comfortable, and well-suited to your needs. It’s great to know the location was ideal, particularly for visiting the First Direct Arena, and that our staff made a positive impression. We appreciate your feedback regarding the breakfast temperature and will share this with the relevant team to ensure improvements are made. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic experience soon!

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Pleasant

Thank you for taking the time to leave us a review. We’re glad you found our location convenient and your stay pleasant. Your feedback is greatly appreciated, and we hope to welcome you back soon for an even better experience!

Ideal location for arena

TripAdvisor rating 4.0/5

Strcllnsn TripAdvisor review

Ideal location, room was quite small, but very modern and comfortable. Theres a coffee machine in lobby which is a lovely touch, Breakfast wasn't great tho , pricey and not great tasting bacon or sausages, orange juice watered down . Kept running out of stuff including crockery

Thank you for your review and for highlighting our convenient location and modern, comfortable rooms. It’s great to hear you appreciated the coffee machine in the lobby—we’re glad it added to your stay! We’re sorry to hear the breakfast didn’t meet your expectations. While breakfast is managed by a third party, we take all feedback seriously and will share your comments with the relevant team to help them improve the quality and service. Your concerns about the food, beverages, and availability of crockery will certainly be addressed. Thank you again for your feedback, and we hope to welcome you back for a better experience in the future!

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room was cold an we were u able to alter the temperatureeven after informing the staff . Breakfast could of been better if the coffee machine worked., if there had been glasses for the orange juice. There was no gluten free cereal or fruit to go with the yogurt. The limited staff were trying there best to provide a service.

Thank you for sharing your experience. We're sorry to hear about the issues with the room temperature and breakfast. Your feedback is valuable, and we’ll work on improving these areas. We’re glad our staff's efforts were noticed and hope to provide a better experience next time.

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Other web-users rate our hotel

  • 2,108 reviews 9.7/10 Location
  • 2,416 reviews 7.6/10 Room
  • 1,620 reviews 8.2/10 Service
  • 23 reviews 8.1/10 WiFi
  • 1,139 reviews 5.9/10 Breakfast
  • 1,128 reviews 8.5/10 Cleanliness
  • 518 reviews 8.4/10 Amenities
  • 501 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.