ibis Styles Leeds City Centre Arena 3 stars

Customer review rating (ALL Rating) 4.4/5 686 reviews

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ibis Styles Leeds City Centre Arena - Image 1
ibis Styles Leeds City Centre Arena - Image 2
ibis Styles Leeds City Centre Arena - Image 3
ibis Styles Leeds City Centre Arena - Image 4
Wade Lane, LS2 8NJ LEEDS, United Kingdom

Description

Hotel extras

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Our accommodation(s)

Hotel location

ibis Styles Leeds City Centre Arena

Wade Lane
LS2 8NJ LEEDS
United Kingdom

GPS:53.801503, -1.543331

Telephone
Fax +44 113 301 0258

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Full English breakfast is available in the third party restaurant Estabulo bar and grill at an additional fee of £9.99 per person.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  686 reviews

Customer review rating 4.5/5

Clare B. Couples - Confirmed reviews ALL

This was our first stay at IBIS. We were very happy with the whole experience.

Thank you so much for your wonderful review! We’re delighted to hear that your first stay at ibis Hotels was such a positive experience. It’s fantastic to know you found the hotel convenient and very comfortable — that’s exactly what we strive to provide for every guest. We truly appreciate you choosing to stay with us and taking the time to share your feedback. We hope this was the first of many stays, and we look forward to welcoming you back again soon!

Customer review rating 4.5/5

Nicholas M. Couples - Confirmed reviews ALL

This is our favourite hotel 8n Leeds. Great location, clean, tidy with friendly staff and a super brekki

Thank you so much for your lovely review! We’re absolutely delighted to hear that we’re your favourite hotel in Leeds — that truly means a lot to the whole team. It’s wonderful to know you enjoy our great location, cleanliness, and friendly staff, and that our breakfast gets a special mention too! We really appreciate your continued support and look forward to welcoming you back again soon for another super “brekki” and a fantastic stay.

Customer review rating 2.0/5

Monika V. Friends - Confirmed reviews ALL

Was not able to check in due to requiring physical payment card. Have not experienced this restriction in any other Accor brand hotel I've stayed in, and on checking my booking on the Accor app, there was no information stating that this was a requirement. I was more than happy to pay upon arrival, but was told that no other method of payment was accepted and therefore check in could not be completed. I had to wait 50 minutes in the lobby for the friend who was also staying to arrive, who happened to have a payment card and ask if she could instead pay the bill. Upon checking in finally, I was given a handwritten slip of paper for the Silver welcome drinks - whilst not a big issue, there was no explanation as to why the normal in-app voucher was not accepted at this location. This is much more convenient. Going up to the room, another guest also complained to me about the payment issue as she had had to ask her mother to pay for her. Clearly communication about needing a physical card is not clear, and in 2026, a card is not something that all people carry with them. Male receptionist was not particularly friendly or understanding about this issue, although the two female receptionists that I did speak to during my stay were exemplary.

Firstly, please accept our sincere apologies for the frustration you experienced at check-in. We completely understand how inconvenient and disappointing it must have been to be unable to complete your check-in immediately, and we genuinely sympathise with the situation you found yourself in. Unfortunately, due to our current payment terminals not being fully compatible with our booking system, we are unable to accept Apple Pay or other digital wallet payments at check-in. We do encounter this issue on a daily basis, and we appreciate how frustrating it can be — particularly as many guests understandably no longer carry a physical payment card. We do state the accepted methods of payment on the Accor website, and the terms and conditions also advise that a physical payment card may be required at check-in. However, we recognise that this may not always be clearly visible during the booking journey, especially when using the app, and your feedback highlights how important clearer communication is. We will certainly pass your comments on to the relevant teams. We are pleased to share that we are hoping to transition to Apple Pay–compatible systems in the coming months. We truly hope that this will prevent similar situations in the future and improve the arrival experience for our guests. We are also sorry that the welcome drink voucher was issued as a handwritten slip rather than through the app, and that this was not properly explained to you at the time. We appreciate you bringing this to our attention. Finally, while we are glad to hear that the two female receptionists you encountered were exemplary, we are sorry that you did not feel the same level of understanding from our male receptionist. This is not the standard of service we aim to provide, and your feedback will be addressed internally. Thank you again for your honest comments. We truly value your loyalty and hope that, despite this experience, we will have the opportunity to welcome you back and provide you with a much smoother stay in the future.

Customer review rating 3.5/5

Sofie V. Solo - Confirmed reviews ALL

The hotel was pleasant, with a comfortable room, and friendly reception staff. Unfortunately it was impossible to open a window, so the air in the room was not as fresh as I would have liked it, particularly after showering. Breakfast started at 6:30 AM, and for a nature photographer that's too late, I was usually leaving around 6:45. I asked if I could pay for breakfast and make myself a take away breakfast at 6:30, but this was denied.

Thank you for sharing your feedback and for highlighting the aspects of your stay that you enjoyed, such as your comfortable room and our friendly reception staff. We’re glad you had a pleasant experience overall. We appreciate your comments regarding the air circulation in your room and the breakfast timing. Our windows are designed to remain closed for safety and noise reasons, but we will share your feedback with our team to see if we can improve ventilation options. Regarding breakfast, it is operated by a third-party provider, and we apologize for any inconvenience caused by their fixed service hours. We will forward your suggestions to them for consideration, especially for early-departing guests like yourself. We hope to welcome you again in the future and provide an even more convenient and comfortable experience.

Customer review rating 5.0/5

Aga C. Families - Confirmed reviews ALL

I really liked this hotel. It's located very conveniently in the city centre. It's clean, modern, nicely decorated throughout. Our room was very cosy and our bathroom was clean. I liked that the housekeeping was provided every day. We got a good sleep every night. We didn't have breakfast at the hotel though as I think the price for the breakfast is a proper rip-off.

Thank you for sharing your feedback! We’re delighted to hear that you had a great stay and enjoyed our clean, modern, and nicely decorated hotel. It’s wonderful to know your room was cozy, the bathroom was clean, and daily housekeeping helped make your stay comfortable. We appreciate your honesty regarding breakfast pricing and understand your perspective. Your feedback helps us continue to evaluate our offerings and ensure value for our guests. We hope to welcome you back for another enjoyable stay in the future!

Other web-users rate our hotel

  • 2,001 reviews 9.7/10 Location
  • 2,267 reviews 7.9/10 Room
  • 1,467 reviews 8.5/10 Service
  • 18 reviews 9.2/10 WiFi
  • 1,061 reviews 8.7/10 Cleanliness
  • 802 reviews 7.1/10 Breakfast
  • 456 reviews 9.4/10 Vibe
  • 442 reviews 8.4/10 Amenities

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