ibis London Gatwick Airport Hotel 3 stars

Name: ibis London Gatwick Airport
Address: GATWICK, RH10 9GY, UNITED KINGDOM
Telephone: (+44)1293/590300
Rating: 4.3

Customer review rating 4.3/5 5,708 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 15 Services

ibis London Gatwick Airport Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel. David Tucker,General Manager

David Tucker, Hotel Manager

Our modern, quirkily decorated hotel is just the ticket for a pre- or post-holiday rest with the warmest welcome, guaranteed. Fully equipped with free fibre Wi-Fi, 141 modern en suite bedrooms, and 24/7 bar and restaurant, we're on hand around the clock to make sure your every need is met. Plus with ample secure on-site parking (for a small fee), we can take care of your car while you're away. Up and at 'em early? We serve breakfast from 4am for early-bird travellers.

With Gatwick Airport on our doorstep and central London only half an hour away, guests at ibis London Gatwick Airport benefit from easy access to international flights and inner-city fun. At only 25 miles away, Brighton and Hove is also within easy reach.

Hotel extras

Flight schedules can be erratic, but our affordable hotel - just five minutes' drive from the main terminal - is here to help you prepare for your trip away or get some much-needed rest before tackling the rest of the journey home.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room Wireless Internet Technology
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying) Parking fees apply : GBP 10.00 per 24 hours
- Private outdoor parking (Paying) Parking fees apply : GBP 10.00 per day / short term cark park only
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
GATWICK AIRPORTPaying
Languages spoken at the hotel
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Dry cleaning / Ironing (Nearby)

BreakfastPaying
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks

Copy/print service available

Hotel location

ibis London Gatwick Airport

London Road
County Oak
RH10 9GY gatwick
united kingdom

Tel: +441293590300

Fax: (+44)1293/590310

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
GATWICK AIRPORT At 5km / 3.11 miles - Shuttle paying
By plane
LONDON HEATHROW At 56km / 34.8 miles
By train
CRAWLEY At 5km / 3.12 miles
By train
GATWICK AIRPORT At 5km / 3.11 miles
By train
LONDON ST PANCRAS At 41.61km / 25.86 miles
By train
LONDON VICTORIA At 40km / 24.86 miles
By train
THREE BRIDGES At 2km / 1.25 miles

GPS :51.136654, -0.185629

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Rooms (3)

Double room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Twin room with 2 beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family room with 1 double bed + 1 extra bedNon contractual photo

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Fogg's Bar

Foggs'Bar

underground car parking

Mel Business - 22/02/2021 Confirmed reviews ALL

It's a modern hotel, with a fascinating bathroom reminiscent of student accommodation; well organised and efficient. The food was stunning.

Good Location, VERY Cold Rooms

Keith R. Business - 17/02/2021 Confirmed reviews ALL

Rooms, were basic, but for the money OK. Very cold weather outside, and hotel rooms like living in a fridge. All my colleagues had the same, rooms very cold. Heaters useless. First room I was allocated had not been cleaned. Had to trudge downstairs and allocated a clean one! Wouldn't be my first choice agin.

Easy booking / nice room

Neil A. Solo - 03/02/2021 Confirmed reviews ALL

Web site made the booking easy. The room was clean and pleasant. Bed comfortable.

Dear Mr A. We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Many Thanks David

Friendly, clean, comfortable

Tim M. Business - 28/01/2021 Confirmed reviews ALL

This Ibis hotel does exactly what it says on the box! It’s clean, comfortable and very reasonable. It’s well located, especially for Manor Royal Business Park. The staff are very friendly and helpful.

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the team, I will share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Many Thanks David

Really good hotel near Gatwick Airport especially if you drive a car.

Susan Solo - 15/01/2021 Confirmed reviews ALL

This time it was only a one night stay but following government protocols I travelled by car rather than train. There is a car park fee but it is near several long stay car parks and has a bus stop nearby. For the first time I saw a new shopping centre near County Oaks roundabout a few 100 yards from Hotel Ibis in Betts Way. It seems only a short walk. There are also some takeaways nearby but in this covid situation they may not be open. It seems a good location for people travelling in Surrey or out of town Shopping when staying or meeting people in Horley or Chorley. The staff are very pleasant. The evening menu has a good selection of vegetarian options at reasonable prices. This is an urban hotel on a main Rd. The breakfast at this hotel is usually very good but it is take to room at the moment.

EXCELLANT SERVICE IN THE CIRCUMSTANCES.

Justine R. Families - 06/01/2021 Confirmed reviews ALL

All my needs were met, staff were very helpful despite difficult circumstances.

Dear Justine Thank you again for sharing your experience, it's great to hear positive comments particularly regarding the staff. Sincerely, David

Overnight Stop

AJS753 Business - 05/01/2021 TripAdvisor review

Cleanliness Exceptional, both in room and public area. Room comfortable. Had a good nights sleep. Check in and check out smooth. The receptionist (Vaiva) very professional and customer focused, a credit to the hotel, Limited menu for food due to current restrictions but the best was provided considering the circumstances.

Dear Guest Thank you for your lovely feedback. It's great to see that you enjoyed your time at the hotel. Vaiva is indeed a credit to the hotel and given the circumstances and certain limitations we pride ourselves on still providing the best possible customer service. We hope to welcome you back again soon. Many Thanks David

Refund Policy is NOT easy!

David Business - 08/12/2020 Confirmed reviews ALL

I booked this Accor hotel safe in the knowledge that if I needed to cancel my booking it is REFUND protected as per the wording on the website. Do not be fooled by this! I thought the refund would be automatic but no, I had to chase this with head office and more than a month after cancellation still had not received my refund. When the hotel finally got in touch the they asked me to email in my card details which I found very irregular so they could refund me - and this was the general manager no less!!! I’m sorry but you cannot trust Accor to refund in a timely manner if you cancel. I am also still waiting an earlier refund from an Mecure hotel, and I am a Gold card member with 47 nights in a pandemic year! Please don’t fall into the trap of thinking you will get an easy refund if you need to cancel - you won’t!

Well located and excellent service

Anti Solo - 06/12/2020 Confirmed reviews ALL

I stayed for 2 days at the Ibis hotel and was a great experience, the room was beautiful and cleaned and the receptionist was very kind and helpful.

Dear ANTI G., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Overnight stay

Anonymous Business - 29/11/2020 Confirmed reviews ALL

Room comfortable and clean Customer service excellent

Well Located

Mw Business - 22/11/2020 Confirmed reviews ALL

10 days for work

Great service

Sarah H. Solo - 19/11/2020 Confirmed reviews ALL

Staff very friendly and helpful

Good located

Archie A. M. Friends - 10/11/2020 Confirmed reviews ALL

It specified it wasn’t that far away from the airport and you could walk however you cannot walk and it’s not suitable at £4.90 bus fair each or £15 for a taxi

Dear ARCHIE ANDREWS M., We very much appreciate your feedback regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Could do better

Man Business - 09/11/2020 Confirmed reviews ALL

Room was comfortable. Could have been cleaned a little better, especially the bathroom. Having to pay an extra £10 pd for parking on site is just ridiculous!

Dear DIMITRI U., Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I must add that our car parking facility is by far the best priced in the area and we do not feel that £10 is unreasonable for a hotel in such close proximity to Gatwick Airport. Sincerely, David

Elizabeth C. Solo - 29/10/2020 Confirmed reviews ALL

Clean, comfortable and smooth

Dear ELIZABETH C., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Friendly Welcome!

Marste01 Business - 22/10/2020 Confirmed reviews ALL

I stayed at the Ibis Gatwick overnight on route to a client meeting. Arriving late afternoon there was a friendly welcome at reception and straightforward check in. The room was clean and tidy and the hotel was following current COVID 19 guidance. I later had my evening meal in the restaurant and great service once again. I would definitely use this hotel again.

Dear MARK S., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the friendliness of the staff, I will share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

real value for money

Jules Solo - 13/10/2020 Confirmed reviews ALL

very pleasant

Dear Jules We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards David

Not that close to the airport

V F. Friends - 12/10/2020 Confirmed reviews ALL

The hotel was great. We had a warm welcome at 2am! Our room was clean and well stocked with soap, kettle etc. And the staff at the breakfast were great, and so was the breakfast, especially the coffee, OJ and mushrooms! But it is not close to the airport! £15 taxi ride there in the middle of the night and £10 taxi back the next morning. There is a hotel bus, 3 times an hour, but we didn't know that when we arrived.

Dear Valerie We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with them. I am sorry you found us a little far away from the airport. The shame is it's only around a mile so what the taxis charge is steep to say the least. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Early check in

Rc L. Couples - 25/09/2020 Confirmed reviews ALL

Great early check in service

Dear Guest We very much appreciate your comments regarding your stay at the ibis L. Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm pleased to see that the early check-in was useful for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

given the covid problems it was ok

Max Business - 17/09/2020 Confirmed reviews ALL

clean and did what it needs to

Our most recent 20 reviews

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