ibis Sheffield City 3 stars

Customer review rating (ALL Rating) 4.3/5 395 reviews

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Description

Hotel extras

  • City centre location within easy reach of local transport

  • Discounted parking at Q-Park Castlegate using code IHCG50 when you book advance at q-park.co.u

  • Free Wifi

  • Modern rooms with ensuite bathrooms

  • Relaxed bar and restaurant with great menu selection

Our accommodation(s)

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Hotel location

ibis Sheffield City

Shude Hill
S1 2AR SHEFFIELD
United Kingdom

GPS:53.383516, -1.462684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  395 reviews

TripAdvisor Rating  4.0/5  913 reviews

Good stay but disappointed with the shower floor.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

The shower floor in Room 112 didn’t have a surround and so even though the shower curtain was fully closed, the mat/ towel became totally sodden. The water even extended by the side of the toilet and I had to soak it all up.

Nice hotel, good location

Customer review rating 5.0/5

Chris Solo - Confirmed reviews ALL

I have stayed in this hotel, Ibis, Sheffield centre, a few times, now, mainly because of the location, and car parking. Rooms are a good size, with very comfy beds. I choose this hotel over the budget because of parking issues. Will definitely stay again.

Dear Mr V., We very much appreciate your comments regarding your stay at the ibis Sheffield City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane

Good weekend away

Customer review rating 5.0/5

Jess Couples - Confirmed reviews ALL

Had a great stay the happy and extremely helpful gent (I didn’t catch his name :( he was the only bald guy we saw on reception) checked us in effortlessly, helped me join the members program for a free drink ( which I forgot to redeem) and helped extend my stay. The house keepers were super helpful. We were able to sit in the hotels dining area while waiting for our takeaway to show up, we should have just eaten dinner at the hotel. Housekeeping took the rubbish the following morning for us. After we had checked out we were able to store our rucksacks and holdel with them for as long as needed with no extra charge. Here’s where the chaos of my life starts, while out and about I had noticed I hadn’t put my Apple watch on, I checked through the find my app and it said it was at the hotel, panic over? Nope, we collect our stuff hours later and I look through the bags for my watch, no avail. I tracked it more and it seemed to be in the car park. I asked Peter if they had it handed in, he checked all around and it hadn’t. I showed him the find my function on my phone to see if it made any sense to him as to where it was. He advised it seems to be near the laundry bins. He allowed me to go with him to the laundry bins and together we started the unimaginable. He took one bin and I took the other, find my was saying it was with me so this was a positive, I kept playing the locate sound to help us, we both went digging through the dirty laundry from that morning (I was shocked he did as well, he was an absolute calming point of the experience!) After we each had searched through half of a bin each shaking out each item I heard the jingle but only faintly, that was it we were on a mission even more motivated and digging through even more dirty laundry. We got it! I had put it on the bed and then when packing I moved the duvet folding my watch into it. No harm was done and we both repacked the dirty laundry into the bins and went back inside and cleaned ourselves up. Once again I could t have had better staff for my stay! I’ll deffo be back again! My only complaint which I didn’t raise as there wasn’t anything they could do was that the bed was super creaky, as was the toilet door and the shower temperature was really hard to keep constant. Once again fab stay, warm, cosy, clean and a great experience on the whole. Most of the staff I had interacted with were absolute assets to the company!

Dear Ms T., We very much appreciate your comments regarding your stay at the ibis Sheffield City. It is always a pleasure to receive positive feedback. I will ensure the team member who assisted you is acknowledged for his efforts & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will ensure the room defects are reported to maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane

Good stay

Customer review rating 4.0/5

Gtaylor Couples - Confirmed reviews ALL

Over all it was a good stay. Minor issues was the kettle and tv remote didn't work however those were resolved quickly upon contacting reception. Main issues were the mattress quality and breakfast on the Saturday. I could feel the bed frame support throught what i can only believe to be a thin mattress. We asked for gluten free breakfast items to be ready for a specific time as we had to be at ponds forge at stupidly early time, clearly this wasn't relayed to chef/ morning staff despite us seeing the man write it down, as when we got downstairs we had to wait. There wasn't even any eggs and we were downstairs at 6 40. If it wasn't something you could accommodate then we should have been told, "no you'll need to be downstairs before we do the gluten free options" but the man said that would be OK.

Neat and clean.

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

Stayed for one night. Room was clean, warm and well appointed. Breakfast was great with good quality coffee. Staff friendly and helpful.

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Sheffield City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diane

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Other web-users rate our hotel

  • 824 reviews 9.2/10 Location
  • 1,212 reviews 6.7/10 Room
  • 869 reviews 9.2/10 Service
  • 21 reviews 9.2/10 WiFi
  • 704 reviews 4.7/10 Comfort
  • 555 reviews 8.5/10 Cleanliness
  • 414 reviews 7.5/10 Breakfast
  • 165 reviews 7.2/10 Amenities

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