ibis Sheffield City Hotel 3 stars

All good...mattress was very nice and good black out curtains.. But so not to loose room card i store such things in mobile phone wallet...which wipes the card ....could have had a,warning about this on front desk.....and the breakfast was fine but....hot water for tea not boiling so impossible to make tea well....and scramble eggs were awful....but over all nice...

Stayed for one night and found the place clean, modern, and relatively comfortable given the price.

Really enjoyed my over night stay, night staff where amazing!!! Day staff a little rude

I have stayed multiple times with the Accor Group and this stay was poor. I’d accidentally booked the wrong weekend, which I accept is my fault. But as a regular hotel guest, I know some allowance can be made for this. It was clear this was a genuine mistake, the person on front desk even said “oh you’re the person who didn’t turn up last week”! I just expected a much more friendly environment, the conversation was almost standoffish and I felt extremely uncomfortable. If I could’ve left and stayed elsewhere I would’ve. My partner was visibly distressed at the uncertainty and confusion, and we were a hundred miles away from home. We live in a digital society where things go wrong sometimes - it’s clear I didn’t use their facilities last weekend, and some form of discount would’ve been appreciated. But to be spoken to the way I was, was just absurd. I’ve stayed in enough hotels to know that the front desk can ask their manager if there’s anything that can be done to help the unfortunate situation - and they had rooms available still. I am very aware that this situation was entirely my fault, but you judge people and companies on how the act when things go wrong. And this was poor.

Nice rooms. Great shower. Lovely good and good service.

Check-in and check-out were smooth, room was clean so stay was as expected.

Good room, great reception staff, quiet room and generally god experience.

Good choice of food and drinks reasonably priced

Location good, Reception staff friendly and helpful, room spacious and clean. Breakfast OK. Overall excellent value for money. Will return.

Friendly staff and comfortable room.

Very welcome and efficient reception. Clean rooms and very reasonable price.

It's always good staying in an Ibis. My only faults - I probably could have been dealt with sooner when checking-in. The shower was slightly flooding when I had a shower in the morning, so maybe a bit of drain blockage? Overall though, it was good, and would I stay in an Ibis again? 100% yes!

I always try to stay, at the Ibis, Central Sheffield, as its in a great location, with parking close, by

Friendly. Proffessional service. Quick check in basic room but did purpose. Everything explained about stay ie breakfast times etc

Staff are friendly and helpful and do everything to make the stay a pleasant experience