ibis Sheffield City Hotel 3 stars

Customer review rating 4.3/5 4,414 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Sheffield City
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+ 12 Services
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Room 1

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  • Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton. This

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
Information message

Hotel location

ibis Sheffield City

Shude hill
S1 2AR
sheffield
united kingdom

Tel: +441142419600

Fax: (+44)114/2419610

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER INTL At 60km / 37.28 miles

  • By plane

    NOTTINGHAM EAST MID At 64.37km / 40 miles

  • By plane

    SHEFFIELD At 11.26km / 7 miles

  • By car

    JUNCTION 33 M1 At 9.66km / 6 miles

  • By train

    LONDRES WATERLOO At 482.76km / 300 miles

  • By train

    SHEFFIELD CENTRAL At 0.4km / 0.25 miles

GPS :53.383516, -1.462684

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: Regional

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

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  • Fri
  • Sat
  • Sun

Dinner

  • Mon
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BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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Our guest reviews for
ibis Sheffield City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,414 reviews

tripadvisor

TripAdvisor Rating 4.0/5

848 reviews

Noisy

Customer review rating 4.3/5

Anon Couples - 13/10/2020 Confirmed reviews ALL

Terrible nights sleep due to individuals on the same floor being extremely noisy and disruptive. Gentleman at reception came up at 2:00 am to tell them to quieten down after we called FOH, didn’t work. Other guests knocked on their room and told them to be quiet noise however continued through the night. Called reception in the morning to request late check out due to no sleep in the night, reception was rude and said that wasn’t possible.

Dear SABRINA A., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately we unable to control guests behaviour we try and manage the best we can in the current climate we find ourselves in. Upon checking your reservation I can see that you vacated the room at 13:00pm which is 1 hour past our check out time with no charge so there was an allowance for a late check out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel & staff ruined by other guests

Customer review rating 4.3/5

Anonymous Couples - 12/10/2020 Confirmed reviews ALL

Had loud noises and banging on the door which led my girlfriend left scared

Dear PHOENIX T., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It wasn't too bad for one night but could've been much better

Customer review rating 4.3/5

Ns Families - 30/09/2020 Confirmed reviews ALL

The rooms were decent, however there was a certain smell in the bathroom that was quite unpleasant. Also, there could've been more offered such as toothpastes and toothbrushes just in case as well as separate hand soaps instead of the all in one option that was offered. The window view also wasn't great, just a large wall, but it is a city hotel so it's expected I guess. Two tea bags also isn't really enough in my opinion and furthermore, the prices for the breakfast came as a massive surprise as frankly speaking, it wasn't even of quality and you overcharged greatly for it which really disappointed me.

Dear Denie S., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please bear in mind we do offer toothbrushes, paste etc this is displayed in the hotel. Also we can provide extra tea/coffee upon request, we are here to make your stay as plesant as possible so please ask reception if you need anything. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Quiet room.

Customer review rating 4.3/5

David S. Solo - 27/09/2020 Confirmed reviews ALL

The hotel is located in a fairly quiet location and staff are friendly and helpful. Breakfast instructions a bit confusing.

Good stay

Customer review rating 4.3/5

Andrew C. Couples - 25/09/2020 Confirmed reviews ALL

The staff were very friendly and polite and we had a cooked breakfast served to our table ,Of course things are very different due to Covid which is no fault of the hotel so overall we had a good two days

Good stay

Customer review rating 4.3/5

Paul C. Couples - 25/09/2020 Confirmed reviews ALL

Great Staff at the Sheffield City ibis, room was comfortable, very quite. MY only one moan would be about the decor, it was a little dull could have been a bit brighter, apart from this would recommend this hotel.

Covid safe, great room and location, staff helpful.

Customer review rating 4.3/5

Anonymous Couples - 21/09/2020 Confirmed reviews ALL

Good all round, didn't use any of the hotel facilities eg food or bar but room was perfectly fine and the staff helpful. Felt Covid safe and didn't have any issues - would recommend to anyone wanting a city centre location. Car park is really near by too.

Nice stay

Customer review rating 4.3/5

Marco Couples - 20/09/2020 Confirmed reviews ALL

Friendly staff, clean room. Air-conditioning didn't work.

Brill stay

Customer review rating 4.3/5

Emma S. Couples - 19/09/2020 Confirmed reviews ALL

All good as normal despite the current climate

Hard pillows, too few towels, wonky loo, mixed information

Customer review rating 4.3/5

Susie C. Couples - 17/09/2020 Confirmed reviews ALL

Location; a bit grim the area. Looking out of hotel window our view was of a chimney pumping out black smoke. Comfort:Pillows on the bed were hard as bricks. Bathroom: only two small bathtowels, no hand towels at all and floor towel looked grubby and old. The toilet leaned slightly to one side and the shower didn't have great pressure and I got boiling water suddenly during shower. I wanted to cancel the second night as something had come up, the night receptionist said that was fine and our second night would be refunded. but in the morning when checking out, the day reception said we wouldnt get second night refunded. We had hoped for a little bit of a treat staying in a hotel as had to cancel our holidays due to covid, and this was really disappointing.

Dear SUSIE c., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Another great visit, but

Customer review rating 4.3/5

Stuart W. Solo - 11/09/2020 Confirmed reviews ALL

very welcomed on arrival, with a upgrade. Staff very friendly, and professional. Room very tidy, until the curtains were opened, and cobwebs inside and out. To me it looked like the curtains were closed to hide this..

Nice city break, peaceful sleep

Customer review rating 4.3/5

Louise Solo - 03/09/2020 Confirmed reviews ALL

The hotel has a great central location and my room was clean and quiet.

Stay during Covid -- Not Worth it

Customer review rating 4.3/5

Tayyab Families - 02/09/2020 Confirmed reviews ALL

It was a pretty poor experience. I guess Covid 19 is partly to blame. We booked 2 rooms and stayed there for 3 nights. But to give you a clear picture the entire hotel had 2 staff in the best of times. There was literally no service. I felt Covid 19 was being used at every opportunity for the lack of any service. No cleaning of rooms Covid 19. We travelled with a baby, so they didnt event offer to take the trash out - Covid 19. We had to get bin bags from the lady cleaning and leave our trash out ourselves - covid 19! No one answers the phones when you ring them- covid 19! No hot breakfast, only grab and go- again Covid 19! It was pretty poor to be honest. My qualm with Ibis is that they should have made this clear at the time of booking. I do not blame the staff that were there as they were very helpful, but Ibis needs to either employ more or just not take reservations if this is the way they want to operate. It was literally the worst hotel experience I ve ever had and I will definitely not be booking Ibis ever again. I was getting very nice Air BnB's for the price I paid. I thought we will get a hotel as we could use the services. Not a good idea.

Well located to the city center

Customer review rating 4.3/5

Stephen P. Friends - 01/09/2020 Confirmed reviews ALL

Just stayed for the night hotel very clean. Staff where friendly

Well situated in the heart of Sheffield.

Customer review rating 4.3/5

Simon M. Solo - 29/08/2020 Confirmed reviews ALL

Well located hotel not far from the centre. Staff are friendly and welcoming really make the new normal comfortable.

Well located very close to the city centre very clean.

Customer review rating 4.3/5

Robert S. Couples - 28/08/2020 Confirmed reviews ALL

The staff was very nice and helpful and went above their normal duties to help us. I only scored an 8 because of the no cooked breakfast due to Covid situation but everything else was very good.

Easy to find

Customer review rating 4.3/5

Neil R. Solo - 27/08/2020 Confirmed reviews ALL

Staff, friendly and very helpful. Rooms clean and well furnished. Location and parking very good. Only negative was that the Air conditioning did work..it just blrw out Hot Air resulting in having to leave the window open. This wasn't very nice as the Hotel is situated near a main railway line so very little sleep.

Great Location

Customer review rating 4.3/5

Debbie Business - 27/08/2020 Confirmed reviews ALL

Another great stay

great staff excellent customer service

Customer review rating 4.3/5

F. H. Business - 21/08/2020 Confirmed reviews ALL

great

Well located, great staff

Customer review rating 4.3/5

Paul Couples - 20/08/2020 Confirmed reviews ALL

We had a great night here. Was close to the station. All staff were friendly, courteous and polite. Any additional requests we made they had no problem supplying, and were happy to do so. A great front facing customer oriented team!

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