ibis Sheffield City Hotel 3 stars

We stayed two nights and it was an exceptionally clean and friendly place to say. The rooms were quiet and comfortable. The staff were helpful.

The first room smelled of cabbages but the second room we ok. Friendly helpful staff.

We enjoyed our stay with Ibis. Not our first time staying at that hotel. If I can give some constructive criticism was the room was too hot, even with the window open. I totally understand the weather is out of Ibis control.

The room was adequate for our needs. Easy walking distance to City hall. Good breakfast. Friendly staff. Bed uncomfortable.

The Ibis is a short distance from the train & bus stations. The cathedral & Crucible are close by as is Marks & Spencer & other retail outlets & cafes.

It would have been good if staff had said that due to covid restrictions rooms were not cleaned..ask for tea etc toilet rolls etc. They were very helpful friendly and the beds and rooms were great. For a week as a base limited storage as only 5 hangers and no drawers

Friendly and helpful staff

Hotel nice and clean.Staff very helpful.Breakfast really good.All in all had a great stay.

It was mainly the arrival. After waiting 12 months to see family, check in was delayed as not ready, after nearly 1hr was given keys for 304, got to room, told error it’s 305.... receptionist let us in, we had to literally dump luggage as late for family meal. On returning back late afternoon our keys wouldn’t work headed back to reception to be told “ah yes here’s 305 keys” this should have been sorted earlier on initial error of rooms? Eventually getting into room, went to the toilet and no loo roll! So embarrassed as with my son who wouldn’t go ask for any as a nervous shy child so ended up using cotton wool!!! Then jumped in the shower to find soap dispenser empty... towels all bitty sticking to your skin. Went BACK to reception who then passed 1 loo roll to me near the bar area where people were drinking saying was 1 enough? ... and more bobbly towels.. got back to room no tea/ coffee there just a kettle, I wasn’t going back down as so flustered and embarrassed so rang reception from my mobile, and asked them to bring it up... made a cuppa trying to calm down and we couldn’t find TV remote. My son worked it from the back which was difficult as wall mounted, to find the day after it was under the middle of the twin beds. A member of staff did apologise, and explained they had a new house keeper but it wasn’t the experience you needed after waiting a year to travel away from your house to see your parents who had been isolating through nearly all this pandemic. Sorry but really d. experience.

Another great stay, although short due to the restrictions/rules of been in tier 3 but at least I was able to see my son for Christmas. The staff were friendly and very helpful as they always are. The room was clean and tidy.

Had a medical issue which the staff dealt with very well. Good hotel for Ponds Forge International Sports Centre. Restaurant had a wide menu at good prices. Staff courteous and attentive. Would stay here again.

I stay in Ibis hotels fairly regularly because they're great value for the level of comfort and service provided. My stay on this occasion was just as expected with a slight blip at check in, when I had to show my confirmation email to prove that breakfast was included with my room. The young lady dealing with it was friendly and effiicient but it was annoying to have to do that at the end of a 4 hour train trip and I just wanted to get to my room.

This stay was for my 3 monthly visit to Sheffield for a voluntary society meeting. As before I enjoyed my stay at this Ibis, but it w as my first 3 night stay because I wished to do some travelling around. The hotel has a youthful atmosphere, which I enjoy, even though I was much older than many of the other guests.

Apart from the awful smell in the the toilet/shower it was fine. Breakfast was not as good as it was last time we stayed. Location is perfect for both shopping and visiting the arena close to buses and tramservice.

This is the second time I have stayed at this hotel, and once again it suited me well. I had asked for an east facing top floor room, and that request was honoured. The only question mark is the quality of the pizza.