Novotel Milton Keynes

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Novotel Milton Keynes 3 stars

Customer review rating (ALL Rating) 3.9/5 529 reviews

ALLSAFE approved hotel

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Hotel extras

  • Seven fully-equipped meeting rooms for up to 110 guests

  • "Only take away" In-house bar & restaurant serving international dishes

  • "Currently Close due Government Regulation" Leisure facilities include a gym, sauna and pool.

  • Milton Keynes Central train station is 4 km away

  • Silverstone race track is a 25 minute drive from the hotel

Hotel location

Novotel Milton Keynes

Saxon Street, Layburn Court, Heelands, Milton Keynes
United Kingdom

  • By plane

    BIRMINGHAM INTL At 80.46km / 50 miles

  • By plane

    CRANFIELD At 15km / 9.32 miles - Shuttle paying

  • By plane

    LONDON LUTON At 48.28km / 30 miles

  • By car

    MOTORWAY 1 At 5km / 3.11 miles

  • By train


GPS:52.053043, -0.770344

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


We REMAIN entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Milton Keynes

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  529 reviews

TripAdvisor Rating  4.0/5  1,603 reviews

Disappointed with service in restaurant

Customer review rating 3.0/5

Trevor H. Couples - Confirmed reviews ALL

Despite only 2 tables occupied for dinner on Fri 6th there was a lack of attentiveness by staff. We had to ask for the dessert menu and not all dishes from our main meal had been cleared away. A miserable woman was on duty on Sunday morning - she didn't greet us - no smile or "good morning". Plates were cold and food luke warm. The staff on reception were good. Zahrah on Reception was exceptionally helpful, always smiling and a delight to deal with - she is a great asset to your hotel. Finally all your security staff were polite and pleasant. Thank you. Trevor H..

Relaxing stay

Customer review rating 4.5/5

Rotimi O. Families - Confirmed reviews ALL

My family enjoyed the stay, very relaxing. The swimming pool, sonar and gym also added to the fun. Good breakfast too

Excellent Customer service

Customer review rating 5.0/5

Shaan M. Families - Confirmed reviews ALL

I celebrated my birthday at Novotel Hotel and the team were fabulous. The staff were friendly and the facilities were great. It takes a great team to make a business run, you should be proud of the team. Everyone was friendly helpful and smiling. We will be back in a few weeks for sure.

Our stay was short but very satisfactory

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Very comfortabe

Good stay

Customer review rating 3.5/5

Hadi Families - Confirmed reviews ALL

In general good, compared to other Novotel hotels, the standard as slightly lower though.

Good stay

Customer review rating 5.0/5

Asta Families - Confirmed reviews ALL

Very friendly staff, especially lady who worked behind the bar on Friday evening. Room was nice and clean.

OK but not great

Customer review rating 1.5/5

Csc Families - Confirmed reviews ALL

Outwardly the hotel looks nice, but not a great stay. We were told when booking that the room would be big enough for a cot, but you couldn't move around the room with the cot in it (had to climb over bed). Beds not very comfortable and air very dry in room. Had to book time slot for pool (wasn't told this at time of booking) and only allowed 30 minutes! Restaurant wouldn't allow us up pay for dinner on our room and then wait staff followed us with chip and pin machine to lift when we said we had to go to our room to get a card to pay for it. English was a second language for ALL staff members so communication wasn't great, even at reception. Hotel was clean and well located, but that's all -- wouldn't recommend or stay again.

Good stay apart from restaurant

Customer review rating 3.5/5

Hampshirelass Families - Confirmed reviews ALL

Overall a pleasant stay. Comfortable room, clean and convenient location. Food and service in the restaurant was a let down.

Great Stay

Customer review rating 5.0/5

Asha Families - Confirmed reviews ALL

From the moment we entered the hotel, we were greeted with great respect, kindness & all the staff went above & beyond, especially for my boys 7th birthday. It was a great surprise to have balloons on the room. All the staff were kind, helpful & helped with a smile on their face.

Amazing Staff

Customer review rating 5.0/5

Mike A. Families - Confirmed reviews ALL

The hotel was well located and most importantly the staff were amazing. Probably the best hotel staff experience I have ever had in a decade.

Helpful friendly staff

Customer review rating 4.5/5

Clare Families - Confirmed reviews ALL

Everyone was helpful

quiet and friendly

Customer review rating 5.0/5

Macksie Couples - Confirmed reviews ALL

Having negotiated the Milton Keynes roundabouts, welcomed into the hotel although late in the evening. Complimentary drink vouchers given by excellent reception staff and reminder to log in car registration. Quiet, comfortable room and excellent breakfast. Very well placed for central MK and our onward trip to Bedford and then up M!

Nice stay but staff need to understand allergies

Customer review rating 3.5/5

Katie L. Families - Confirmed reviews ALL

The hotel was lovely and our room was nice and clean. Breakfast wasn’t very good as my child has a milk allergy and when I asked the staff if their bread contained milk they could not understand what I was asking. The breakfast we had was not very nice, bacon was rubbery and the sausage had an awful taste. The eggs were undercooked.

Too hot

Customer review rating 2.5/5

Dr H. P. Couples - Confirmed reviews ALL

This would have been 10/10 except the room thermostat had been left at full. Windows barely open and there is no AC. Despite best efforts of housekeeping, the lady found us a fan, the room remained at 25 and above. We cut our stay short. Modern hotels need air conditioning. Everything else about this hotel was splendid, comfy bed, a sofa to sit, clean room and bathroom and very friendly and helpful staff.

Very good stay

Customer review rating 4.0/5

Antony H. Solo - Confirmed reviews ALL

Very good stay. Excellent location: near enough to city centre shops and businesses yet clear of all the hustle and bustle. Hotel is adjacent to Stanton and Linford Woods with good paths for walks. BP Service Station opposite with a shop. The rooms are clean & comfortable with separate bathroom and loo. The food is well cooked and delicious. There is plenty of choice at the breakfast buffet. I wish they would serve pots of tea as opposed to the DIY with teabag! The hotel staff are excellent, especially in the restaurant.

Very Good

Customer review rating 4.0/5

John R. Couples - Confirmed reviews ALL

Comfortable stay pleasant staff good pool and sauna

Lovely Hotel

Customer review rating 5.0/5

Olaide Families - Confirmed reviews ALL

we enjoyed our stay, easy access, free parking, the pool was the highlight of our stay. not over crowded.

Clean rooms, but not maintained well

Customer review rating 1.0/5

Ash Business - Confirmed reviews ALL

Toilet and bath were seperated and with no windows. Smell of mould generally in the corridor and rooms. Only stayed for 1 night. Hotel did not send invoice by email, until requested by phone. Overall poor experience.

Comfortable stay in large room

Customer review rating 4.5/5

Frazer L. Business - Confirmed reviews ALL

Large rooms with pleat of desk space and storage making it ideal for the business traveller. The pool and gym help making longer stays more comfortable.

Pleasant location

TripAdvisor rating 4.0/5

matthewstr0h Business - TripAdvisor review

The hotel has been modernised in the main communal areas, although the bedrooms feel a little more dated, and air con only moves warm air around rather than properly cool the room. I like staying just outside the ‘city’ centre, so the location works well for me. All the staff were friendly and helpful, although seem a bit less families with the Accor Club membership because this will be first Accor I’ve stayed in where there was no welcome drink or anything else for club members.

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