Novotel Milton Keynes 3 stars

Customer review rating (ALL Rating) 4.3/5 732 reviews

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Novotel Milton Keynes - Image 1
Novotel Milton Keynes - Image 2
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Novotel Milton Keynes - Image 4
Saxon Street, Layburn Court, Heelands, Milton Keynes, MK13 7RA MILTON KEYNES, United Kingdom

Description

Hotel extras

  • Leisure facilities include gym, sauna and indoor heated pool

  • Milton Keynes Central railway station is 4 km away

  • Silverstone Circuit is a 25-minute drive away

  • Close to Gulliver's Land, Bletchley Park & Snozone MK

  • 6 fully equipped meeting rooms, largest capacity up to 120 delegates

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room with 1 double bed and sofa

Photo out of - Executive Room with 1 double bed and sofa

An experience combining relaxation and focus. Our Executive room features a Nespresso coffee machine, TV, extra bathroom amenities, bathrobe and slippers, complimentary internet access, mini bar and water. Up to 4 people max 2 adults

Max. number of persons
4

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 1 x Queen size bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ice Machine

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Milton Keynes

Saxon Street, Layburn Court, Heelands, Milton Keynes
MK13 7RA MILTON KEYNES
United Kingdom

GPS:52.053043, -0.770344

Telephone
Fax +44 1908 322235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 124 rooms
  • 7 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • 124 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Italian
  • Polish
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Play area

Well-being

In Balance

  • Covered

In Balance - Fitness Centre

  • On site
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

RESTAURANT

Photo out of - RESTAURANT

At Novotel, we delight your palate with fresh, homemade dishes crafted from local ingredients, including herbs from our own garden. Enjoy simple, authentic cuisine in a relaxed setting. Whether dining or having a drink, experience the unique Novotel touch

Cooking style
International
Capacity
80
Accessibility
Accessible service
Saxon Street, Layburn Court, Heelands, Milton Keynes, MK13 7RA Milton Keynes, United Kingdom
Telephone +44 1908 322212
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu

At Novotel, we delight your palate with fresh, homemade dishes crafted from local ingredients, including herbs from our own garden. Enjoy simple, authentic cuisine in a relaxed setting. Whether dining or having a drink, experience the unique Novotel touch

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evenings entertainment or relax and unwind.

Full English Buffet Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  732 reviews

Customer review rating 2.5/5

Emily A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the convenient location, spacious and clean room, and comfortable bed, and that you found your stay to be good value. However, I am sorry to hear about your experience with our reception team when you raised the issue regarding the restaurant discount advertised. We certainly do not want any guest to feel that they have been treated rudely or made uncomfortable when seeking clarification or assistance. I completely understand how disappointing this must have been, particularly when you were expecting a discount that had been advertised. Please accept our sincere apologies. Your comments have been taken seriously, and we will use your feedback with the team to ensure that we communicate more clearly and provide a consistently welcoming and helpful service to our guests. We appreciate you bringing this to our attention and hope that we will have the opportunity to welcome you back to Novotel Milton Keynes and provide you with the positive experience you deserve. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Paul L. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your lovely feedback with us. We are delighted to hear that you found the hotel easy to access and that you enjoyed your overall experience with us. It is particularly pleasing to know that you felt the hotel was well run and that our team made a positive impression during your stay. Your kind words and recognition of our staff are greatly appreciated. We work hard as a team to ensure our guests feel welcome, comfortable and well looked after, so it is always rewarding to receive such positive comments. We will certainly share your feedback with the team, as I am sure it will be a great source of encouragement to everyone. Thank you once again for your kind review. We very much look forward to welcoming you back to Novotel Milton Keynes for another enjoyable stay. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.5/5

Garry L. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to rate your recent stay with us. We are delighted to receive your score Although you have not left any comments, your excellent rating is greatly appreciated and means a lot to our team. We are pleased to know that you enjoyed your experience at Novotel Milton Keynes. We look forward to welcoming you back again soon. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.5/5

Lynn K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your lovely feedback. We are delighted to hear that you enjoyed your stay with us and found your room comfortable. It is wonderful to know that our team were helpful and that you enjoyed making use of our swimming pool for a refreshing morning swim. We truly appreciate your kind comments and look forward to welcoming you back to Novotel Milton Keynes in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Paula N. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found the beds comfortable and that Alena was so helpful, understanding, and supportive during your stay. We completely understand your concerns regarding the room layout and appreciate you explaining your requirements to our team. We are sorry that we were unable to offer you an alternative room with a layout that better suited your needs on this occasion. It is wonderful to hear that Alena made such a positive impression. We will certainly share your kind comments with her, as recognition like this means a great deal to our team. Thank you again for your feedback, and we hope we may have the opportunity to welcome you and your family back to Novotel Milton Keynes in the future. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the convenient location, spacious and clean room, and comfortable bed, and that you found your stay to be good value. However, I am sorry to hear about your experience with our reception team when you raised the issue regarding the restaurant discount advertised. We certainly do not want any guest to feel that they have been treated rudely or made uncomfortable when seeking clarification or assistance. I completely understand how disappointing this must have been, particularly when you were expecting a discount that had been advertised. Please accept our sincere apologies. Your comments have been taken seriously, and we will use your feedback with the team to ensure that we communicate more clearly and provide a consistently welcoming and helpful service to our guests. We appreciate you bringing this to our attention and hope that we will have the opportunity to welcome you back to Novotel Milton Keynes and provide you with the positive experience you deserve. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Paul L. Business - Confirmed reviews ALL

Well run establishment, credit to all staff

Dear Guest, Thank you very much for taking the time to share your lovely feedback with us. We are delighted to hear that you found the hotel easy to access and that you enjoyed your overall experience with us. It is particularly pleasing to know that you felt the hotel was well run and that our team made a positive impression during your stay. Your kind words and recognition of our staff are greatly appreciated. We work hard as a team to ensure our guests feel welcome, comfortable and well looked after, so it is always rewarding to receive such positive comments. We will certainly share your feedback with the team, as I am sure it will be a great source of encouragement to everyone. Thank you once again for your kind review. We very much look forward to welcoming you back to Novotel Milton Keynes for another enjoyable stay. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.5/5

Garry L. Families - Confirmed reviews ALL

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Dear Guest, Thank you very much for taking the time to rate your recent stay with us. We are delighted to receive your score Although you have not left any comments, your excellent rating is greatly appreciated and means a lot to our team. We are pleased to know that you enjoyed your experience at Novotel Milton Keynes. We look forward to welcoming you back again soon. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.5/5

Lynn K. Couples - Confirmed reviews ALL

We enjoyed our stay at the hotel. The room was very comfortable. Staff were very helpful. It was great to be able to use the swimming pool for a morning swim.

Dear Guest, Thank you for taking the time to share your lovely feedback. We are delighted to hear that you enjoyed your stay with us and found your room comfortable. It is wonderful to know that our team were helpful and that you enjoyed making use of our swimming pool for a refreshing morning swim. We truly appreciate your kind comments and look forward to welcoming you back to Novotel Milton Keynes in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Paula N. Families - Confirmed reviews ALL

My room was lovely apart from the way the beds was situated, I had a foster child with me and me or my daughter could not sleep right next to him . The sofa two singles was to close . I did speak to Alaina who was absolutely lovely and understood why I needed to see if there was another room that was a different layout but there wasn't . She was very helpful and understanding. I had to move a single mattress and sleep on the floor so unless you have other rooms that would suit my needs I could not stay here again . Lovely comfortable beds though and Alaina was amazing and a credit to your team .

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found the beds comfortable and that Alena was so helpful, understanding, and supportive during your stay. We completely understand your concerns regarding the room layout and appreciate you explaining your requirements to our team. We are sorry that we were unable to offer you an alternative room with a layout that better suited your needs on this occasion. It is wonderful to hear that Alena made such a positive impression. We will certainly share your kind comments with her, as recognition like this means a great deal to our team. Thank you again for your feedback, and we hope we may have the opportunity to welcome you and your family back to Novotel Milton Keynes in the future. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Lian B. Families - Confirmed reviews ALL

Last minute little break away and wanted food with our stay that not many hotels offer half board

Dear Guest, Thank you for taking the time to share your lovely feedback. We are delighted to hear that you enjoyed your last-minute break with us and that our half-board option was able to make your stay even more enjoyable. It is wonderful to know that you appreciated having both your accommodation and meals included, and we hope you had a relaxing and enjoyable time at Novotel Milton Keynes. We look forward to welcoming you back for another break in the future! Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Kikelomo A. Families - Confirmed reviews ALL

We had fun

Dear Guest, Thank you for your fantastic 100/100 rating! We are delighted to hear that you had a comfortable stay and, most importantly, that you had fun during your time with us. It is wonderful to know you enjoyed your experience at Novotel Milton Keynes. Your positive feedback means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the future! Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Chris S. Business - Confirmed reviews ALL

The hotel is getting a little old now, but it's the staff that make this place. They are very friendly and very helpful.

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location and, most importantly, that our friendly and helpful team made a positive impression during your stay. Our colleagues take great pride in providing warm and attentive service, so it is wonderful to hear that they helped make your visit enjoyable. We also appreciate your comments regarding our facilities and value your feedback as we continue to improve the guest experience. We look forward to welcoming you back to Novotel Milton Keynes for another enjoyable stay. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 3.0/5

Samantha S. Business - Confirmed reviews ALL

The food was shocking to say the least even if the chefs walked around with very tall chefs hts on, The bedroom toilet smelt of stale urine that graduly got worse, The old bedding was stored near my bedroom window in the carpark and very noisey colection earley in the morning with lots of noise and wheeles of the carts moving, The pool you aparently had to book a time slot to use it. Overall not the best stay.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not fully meet your expectations. We understand that cleanliness, comfort and the overall condition of the hotel are important to our guests, and we appreciate you bringing these points to our attention. We are pleased that you took the time to highlight your concerns, as feedback such as yours helps us identify areas where we can improve. Your comments regarding the room, dining experience and hotel facilities have been noted and will be shared with the relevant teams. We hope that, despite the issues you experienced, we may have the opportunity to welcome you again in the future and provide you with a much-improved experience. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.5/5

Elaine B. Families - Confirmed reviews ALL

Stayed for two nights whilst we attended nearby Silverstone for an event. Friendly staff, decent size room even with the sofa bed out for the kids. Clean and comfortable

Dear Guest, Thank you for taking the time to share your lovely feedback with us. We are delighted to hear that you enjoyed our convenient location and that Novotel Milton Keynes was a great choice for your family visit to Silverstone. It is wonderful to know that you found the room spacious enough for everyone, even with the sofa bed in use, and that you enjoyed the friendly service, cleanliness and comfort of the hotel. We hope you had a fantastic time at the event and look forward to welcoming you and your family back again on your next visit to the area. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Hayley A. Families - Confirmed reviews ALL

Was travelling from Liverpool to Lego land and this was a great way way point to stop here Very friendly, child friendly , great food , clean ,good location

Dear Guest, Thank you for your fantastic 100/100 rating and for taking the time to share your experience with us. We are delighted to hear that Novotel Milton Keynes was a great stopover on your journey from Liverpool to LEGOLAND. It is wonderful to know that you enjoyed our friendly and child-friendly atmosphere, as well as the food, cleanliness and convenient location. Your kind feedback is a great encouragement to the whole team, and we are so pleased that you had such a positive stay with us. We hope to welcome you and your family back again on your next trip! Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Melissa S. Friends - Confirmed reviews ALL

One of the workers, Ivana, excellent customer service! I called prior to ask about my booking and some changes I wanted to make and she responded confidently and was extremely helpful making sure we would be comfortable during our stay. The overall experience of the hotel was very relaxing and I would recommend. The only thing that wasn't very enjoyable was that the toilet in our room didn't smell as pleasant as we would have hoped.. everything else, no complaints. However, as I wasn't my sister's "legal guardian" we ran into a slight problem when trying to go to the pool as one of the workers needed to call our parents to ask for permission even though I am over 18. This wasn't made clear when we booked so it did come as a bit of an inconvenience but was sorted in the end.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you had a relaxing stay and that you found our team helpful and welcoming. It is especially wonderful to hear your kind words about Ivana. We will certainly share your compliments with her, as recognition like this is a great encouragement and a wonderful reflection of the care she provides to our guests. We also appreciate your feedback regarding the bathroom and the pool arrangements. We are sorry for any inconvenience caused and understand how this may have been unexpected. Your comments are valuable to us and will be shared with the relevant teams. Most importantly, we are pleased that you enjoyed your overall experience and would recommend us. We hope to have the pleasure of welcoming you and your sister back to Novotel Milton Keynes for another relaxing stay. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 0.5/5

Charlotte C. Families - Confirmed reviews ALL

I booked this hotel so we could relax in the pool after long walking and was meet with needing to book a timeslot and signage on the pool entrance indicated limited to 30 minutes, although reception stated 45 minutes at check in. Wasn't able to book into swimming for the day off arrival as all timeslot had gone and couldnt book the next day until the morning. Which was abit of a downer. Room was comfortable, did have someone's dirty beginnings left in the under seat storage cupboard.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We completely understand your disappointment, particularly as relaxing by the pool was an important part of your plans after a long day of walking. We appreciate that the availability of pool time slots and the information provided could have made your experience less convenient than expected. We are pleased to hear that you found your room comfortable, and we also appreciate you bringing the housekeeping matter to our attention. Your comments have been noted and will be shared with the relevant teams so we can continue to improve our guest experience. We hope that we will have the opportunity to welcome you back to Novotel Milton Keynes and provide you with a more enjoyable and relaxing stay next time. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 3.5/5

Debbie L. Families - Confirmed reviews ALL

We've used Novotel alot over tge yrs as we have many other chains. We love the location for what we need. The breakfast is great and the beds very comfortable. The rooms however over tge years havn't been updates at all, carpets are grubby, decor dated and not enough sockets, especially next to bed for phone chargers. Aircon was welcome. The older lady on reception was lovely and welcoming on arrival but later on when we were unable to charge our car as someone was parked in the EV charging space but not using it, the man at reception was not bothered or willing to help at all. The pool is great but needs booking on arrival, not always ideal when you have alot planned but we used it and it was lovely. The late midday checkout was brilliant for us to. All in all we'll continue coming back just hope the hotel rooms are updated soon, much needed.

Dear Guest, Thank you for your continued loyalty and for sharing your feedback. We’re delighted you enjoyed our location, breakfast, comfortable beds, pool and late checkout. Your kind comments about our welcoming reception colleague will also be shared with the team. We appreciate your observations regarding the rooms and facilities, as well as your feedback about the EV charging experience and the assistance you received. We understand how frustrating this must have been and will share your comments with the relevant team. Thank you again for continuing to choose Novotel Milton Keynes. We look forward to welcoming you back again soon. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 2.0/5

Lisa B. Families - Confirmed reviews ALL

I love novotel hotels but this has to be my least favourite no fridges no water in room very outdated wouldnt stay again

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay at Novotel Milton Keynes did not meet your expectations, particularly as you are a fan of Novotel hotels. We understand your disappointment regarding the lack of a fridge and complimentary water in your room. Fridges are available in our Executive Rooms; however, your reservation was for a Standard Room, and the room facilities and relevant information were available at the time of booking. We are sorry that you did not enjoy your overall stay and regret that we were unable to provide the experience you expected. Your feedback is appreciated and will be shared with the team. We sincerely hope you may consider giving us another opportunity in the future to provide you with a more enjoyable experience. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 2.0/5

Ali C. Families - Confirmed reviews ALL

Location was great for what we needed it for, however the room we were staying in had a very bad odour and when we mentioned this they couldn’t really do much as I prepaid for the room and that they were fully booked. That left a very bitter taste sadly.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that our location was convenient for your visit. We are sorry to hear about the unpleasant odour you experienced in the bathroom and understand how this would have affected your overall comfort. We also appreciate your understanding regarding the hotel being fully booked during your stay. Your feedback is important to us, and we will ensure the matter is highlighted to the relevant team for attention. We hope you will consider staying with us again and allow us the opportunity to provide you with a more comfortable and enjoyable experience. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 2.0/5

Nick T. Couples - Confirmed reviews ALL

Staff friendly. Well located but the price was expensive for the dated rooms. Rooms need an upgrade.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and our staff friendly and welcoming. We also appreciate your comments regarding the rooms and value for money. We understand your perspective and will certainly share your feedback with the relevant teams as we continue to look at ways to enhance our guests’ experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back to Novotel Milton Keynes in the future. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Alexis M. Couples - Confirmed reviews ALL

We decided to stay overnight to celebrate my Wife’s birthday. We stayed many years ago with small children and really enjoyed our time then. We were not disappointed then, nor now. Staff are polite and are keen to help in any way. Even treating the cleaning team in the corridor was pleasant. Well done! We will be back.

Dear Guest, Thank you so much for your absolutely wonderful review. It was a real pleasure to read, and we are delighted that you chose to celebrate your wife’s birthday with us. It means so much to hear that, having stayed with us many years ago, you returned and were once again impressed by the experience. We are especially pleased that our reception team, housekeeping team, and wider staff made you feel so welcome and well looked after. Your kind words about our team being polite, friendly, and always willing to help are truly appreciated. I will be delighted to share your comments with everyone, as recognition like this means a great deal to the whole team. Thank you once again for choosing Novotel Milton Keynes for such a special occasion. We are thrilled to hear that you will be back, and we very much look forward to welcoming you both again! Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Maryah N. Friends - Confirmed reviews ALL

Nice breakfast, good location

Dear Guest, Thank you for taking the time to leave us your positive feedback. We are delighted to hear that you enjoyed our breakfast and found our location convenient for your stay. It is always lovely to know that our guests have had an enjoyable experience, and we truly appreciate you choosing Novotel Milton Keynes. We look forward to welcoming you back again in the future. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 3.5/5

Monique C. Couples - Confirmed reviews ALL

I paid quite a lot for this stay as I booked at the last minute. The room was a good size and it was nice to have access to the pool. All the staff were friendly and helpful. The building felt a little bit run down e.g. the plug hole in the shower was stained and the tiles on the poolside were in need of a bit of attention. I wonder if it would make the pool feel more luxurious if the carpark just outside was not so visible e.g with a few potplants. The breakfast was good and there was a good range of food on offer. Thank you to all the lovely staff. We had a lovely stay.

Dear Guest, Thank you for taking the time to share such detailed feedback. We are delighted to hear that you had a lovely stay and enjoyed the spacious room, swimming pool, breakfast selection, and, most importantly, the friendly and helpful service from our team. We also appreciate your constructive comments regarding the areas that could benefit from some attention. Your suggestions are valuable and will be shared with the relevant teams for consideration as we continue to improve the guest experience. Thank you again for your kind words about our staff. We look forward to welcoming you back to Novotel Milton Keynes in the future. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

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