Very friendly staff, especially lady who worked behind the bar on Friday evening. Room was nice and clean.

Outwardly the hotel looks nice, but not a great stay. We were told when booking that the room would be big enough for a cot, but you couldn't move around the room with the cot in it (had to climb over bed). Beds not very comfortable and air very dry in room. Had to book time slot for pool (wasn't told this at time of booking) and only allowed 30 minutes! Restaurant wouldn't allow us up pay for dinner on our room and then wait staff followed us with chip and pin machine to lift when we said we had to go to our room to get a card to pay for it. English was a second language for ALL staff members so communication wasn't great, even at reception. Hotel was clean and well located, but that's all -- wouldn't recommend or stay again.

Overall a pleasant stay. Comfortable room, clean and convenient location. Food and service in the restaurant was a let down.

From the moment we entered the hotel, we were greeted with great respect, kindness & all the staff went above & beyond, especially for my boys 7th birthday. It was a great surprise to have balloons on the room. All the staff were kind, helpful & helped with a smile on their face.

The hotel was well located and most importantly the staff were amazing. Probably the best hotel staff experience I have ever had in a decade.

Everyone was helpful

Having negotiated the Milton Keynes roundabouts, welcomed into the hotel although late in the evening. Complimentary drink vouchers given by excellent reception staff and reminder to log in car registration. Quiet, comfortable room and excellent breakfast. Very well placed for central MK and our onward trip to Bedford and then up M!

The hotel was lovely and our room was nice and clean. Breakfast wasn’t very good as my child has a milk allergy and when I asked the staff if their bread contained milk they could not understand what I was asking. The breakfast we had was not very nice, bacon was rubbery and the sausage had an awful taste. The eggs were undercooked.

This would have been 10/10 except the room thermostat had been left at full. Windows barely open and there is no AC. Despite best efforts of housekeeping, the lady found us a fan, the room remained at 25 and above. We cut our stay short. Modern hotels need air conditioning. Everything else about this hotel was splendid, comfy bed, a sofa to sit, clean room and bathroom and very friendly and helpful staff.

Very good stay. Excellent location: near enough to city centre shops and businesses yet clear of all the hustle and bustle. Hotel is adjacent to Stanton and Linford Woods with good paths for walks. BP Service Station opposite with a shop. The rooms are clean & comfortable with separate bathroom and loo. The food is well cooked and delicious. There is plenty of choice at the breakfast buffet. I wish they would serve pots of tea as opposed to the DIY with teabag! The hotel staff are excellent, especially in the restaurant.

Comfortable stay pleasant staff good pool and sauna

we enjoyed our stay, easy access, free parking, the pool was the highlight of our stay. not over crowded.

Toilet and bath were seperated and with no windows. Smell of mould generally in the corridor and rooms. Only stayed for 1 night. Hotel did not send invoice by email, until requested by phone. Overall poor experience.

Large rooms with pleat of desk space and storage making it ideal for the business traveller. The pool and gym help making longer stays more comfortable.

The hotel has been modernised in the main communal areas, although the bedrooms feel a little more dated, and air con only moves warm air around rather than properly cool the room. I like staying just outside the ‘city’ centre, so the location works well for me. All the staff were friendly and helpful, although seem a bit less families with the Accor Club membership because this will be first Accor I’ve stayed in where there was no welcome drink or anything else for club members.