Novotel Milton Keynes Hotel 3 stars

Customer review rating 4.2/5 7,253 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Milton Keynes
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Seven fully-equipped meeting rooms for up to 110 guests

  • In-house bar & restaurant serving international dishes

  • Leisure facilities include a gym, sauna and pool.

  • Milton Keynes Central train station is 4 km away

  • Silverstone race track is a 25 minute drive from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • CRANFIELDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Milton Keynes

Saxon Street
Layburn Court, Heelands
Milton Keynes
MK13 7RA
milton keynes
united kingdom

Tel: +441908322212

Fax: (+44)1908/322235

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 80.46km / 50 miles

  • By plane

    CRANFIELD At 15km / 9.32 miles - Shuttle paying

  • By plane

    LONDON LUTON At 48.28km / 30 miles

  • By car

    MOTORWAY 1 At 5km / 3.11 miles

  • By train

    MILTON KEYNES CENTRAL STATION At 4km / 2.49 miles

GPS :52.053043, -0.770344

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 double bed and convertible sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Accessible Standard Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 140

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Milton Keynes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,253 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,525 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Poor execution of Service

TripAdvisor rating 4.0/5

TravellingFromLondon 13/08/2020 TripAdvisor review

Was not a great stay with multiple hiccups: given keys that don’t work, then given keys that work and one of the 2 rooms booked was occupied. Told over the phone that my swimming session booking was valid but then on arrival told it was not valid. Then told it is valid and that the pool has capacity for 13. There was 11 in there already so don’t understand how adding 5 more would be complying to social distancing rules. This resulted in a confrontation between guests, the other guest going to complain to reception who comes over and accuses us of being rude to another guest without hearing both sides of a story. One of our showers was not working And this was never resolved and the level of moisture in the room was so high it felt like we were in a steam room. Staff were clearly overwhelmed and Clearly weren’t support well.

comfortable

Customer review rating 4.2/5

Edmund Business - 22/03/2020 Confirmed reviews ALL

stayed for 5 nights. same breakfast menu every day. imagine it for 5 days straight.

Dear Mr L., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. We will have a look the different solutions for breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Well located for our needs.

Customer review rating 4.2/5

Kenneth R. Couples - 21/03/2020 Confirmed reviews ALL

Room was comfortable and clean, slept well in bed. Great staff and wonderful breakfast.

Dear Mr R., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Good stay

Customer review rating 4.2/5

June Solo - 21/03/2020 Confirmed reviews ALL

Nice relaxing stay. Friendly staff good service

Dear Mrs P., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team, glad that you have nice and relaxing stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Excellent hotrl

Customer review rating 4.2/5

Celia Business - 20/03/2020 Confirmed reviews ALL

Two nights at this difficult time where all staff were superb. Room was spotless food was excellent. Well done to all.

Dear Mrs W., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Delighted to see that you have a great with us and that the team make a differences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Silver All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Pleasant hotel with decent bar area/food located close to MK shops

Customer review rating 4.2/5

Anonymous Solo - 20/03/2020 Confirmed reviews ALL

Stayed here for an overnight stay on way to friends. As usual rooms were good; staff pleasant; bar food and breakfast good. Walkable to a garage if you want to pick up things you can't buy at hotel and 5 min drive from the centerMK shopping mall.

Dear Mr T., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Delighted to see that you have a great time with us and that you a have a great night sleep. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Silver All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Great stay

Customer review rating 4.2/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Lovely clean rooms and good communal area. Great breakfast! Reception team are a little vague! But for £55 a night I couldn’t fault it!

Dear Mrs S., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Sorry for the inconveniences on reception side. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Great location dog friendly helpful friendly staff

Customer review rating 4.2/5

Paul Families - 18/03/2020 Confirmed reviews ALL

Stayed for 10 days whilst looking for a rental property in MK - first time in a Novotel and will definitely use again. Good sized clean rooms , friendly staff and pool

Dear Mr w., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Delighted to see that you have a great with us and that thought out the 10 days you have enjoying our leisure facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Nice hotel

Customer review rating 4.2/5

Jon Business - 18/03/2020 Confirmed reviews ALL

Nice staff clean hotel free WiFi very happy

Dear Mr C., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Well located near business premises. Quiet and well equipped.

Customer review rating 4.2/5

Ian L. Business - 18/03/2020 Confirmed reviews ALL

Stay on a regular basis. My first choice.

Dear Mr L., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Glad that we are your first choice :). I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Silver All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Good Stay.

Customer review rating 4.2/5

Mh Couples - 17/03/2020 Confirmed reviews ALL

First hotel I've stayed in that I slept all the way through. Very peaceful..No banging doors.

Dear Mr H., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Glad to see that you have a great night sleep with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Perfect in every way.

Customer review rating 4.2/5

Linda T. Couples - 16/03/2020 Confirmed reviews ALL

We planned to stay overnight to see a gig in Milton Keynes but this was cancelled due to the corona virus. We decided to enjoy the hotel instead and had a lovely meal in the restaurant, followed by a few drinks at the bar. In the morning, after a very comfortable night's sleep, we made use of the swimming pool and sauna. It was a perfect break and a lovely rest!

Dear Mrs T., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. We are delighted to see that you have a great time with us and that team and the chef make a difference to you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Enjoyable

Customer review rating 4.2/5

Lewis Business - 16/03/2020 Confirmed reviews ALL

No problems

Dear Mr S., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Great stay

Customer review rating 4.2/5

James O. Couples - 15/03/2020 Confirmed reviews ALL

Had a wonderful time. Excellent customer service

Dear Mr O., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am delighted to see that you enjoy with us and the team did and excellent customer service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Well located, fairly good stay

Customer review rating 4.2/5

Domenique Families - 15/03/2020 Confirmed reviews ALL

Was a bit disappointed that when we asked for conditioner the lady at the front desk was rude. The lady at the bar was helpful though and provided us with non dairy milk.

Dear Mrs H., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am sorry to see that the reception team make your experience not good and we would work on it. I am delighted to see that the food and beverage team did an amazing job. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Ok Stay

Customer review rating 4.2/5

Tel Business - 14/03/2020 Confirmed reviews ALL

Nice clean Hotel, had to change rooms as 1st room had no heating but was dealt with quickly, I found the food service at the bar to be very slow almost an hour from ordering

Dear Mr S., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Thank you for sharing the slow service, we will work on it in order to improve in the future. Regarding the heating I do apologized and I can inform that the issue is being resolved. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Exactly what we were looking for

Customer review rating 4.2/5

Jo Families - 14/03/2020 Confirmed reviews ALL

Stayed in a family room with my two daughters for a weekend away to visit family, love the size of the Novotel family rooms and that they have two single beds for the children. Was clean and breakfast was adequate.

Dear Mrs C., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sorry to hear that the temperature of the food was not enough. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Lovely family hotel

Customer review rating 4.2/5

Samantha Families - 14/03/2020 Confirmed reviews ALL

It was such a lovely stay just want we needed our room was abit cold so they brought us a extra heater.

Dear Mrs L., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. Glad that you have a great with us glad that we were able to fix the issue in the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

Good stay

Customer review rating 4.2/5

Doug Families - 14/03/2020 Confirmed reviews ALL

Nice large room with a place to sit down

Dear Mr d., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a All Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

okay

Customer review rating 4.2/5

Mr.j. Solo - 13/03/2020 Confirmed reviews ALL

Room was nice. towels needs to be whiter and more softer. Staff was great.

Dear Mr J., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive constructive feedback. I am delighted to see that feel welcome with us and that the staff is friendly. I am sorry to hear about your experience with the breakfast bill. I am sharing this information with my team in order to improve the procedures. Regarding the towers whiter, as we are not using bleach we have the tower with natural color. We will have a look with the company regarding softness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely, Alfredo Rabadan General Manager Novotel Milton Keynes

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