Novotel Milton Keynes 3 stars

Customer review rating (ALL Rating) 4.3/5 764 reviews

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Novotel Milton Keynes - Image 1
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Novotel Milton Keynes - Image 4
Saxon Street, Layburn Court, Heelands, Milton Keynes, MK13 7RA MILTON KEYNES, United Kingdom

Description

Hotel extras

  • Leisure facilities include gym, sauna and indoor heated pool

  • Milton Keynes Central railway station is 4 km away

  • Silverstone Circuit is a 25-minute drive away

  • Close to Gulliver's Land, Bletchley Park & Snozone MK

  • 6 fully equipped meeting rooms, largest capacity up to 120 delegates

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room with 1 double bed and sofa

Photo out of - Executive Room with 1 double bed and sofa

An experience combining relaxation and focus. Our Executive room features a Nespresso coffee machine, TV, extra bathroom amenities, bathrobe and slippers, complimentary internet access, mini bar and water. Up to 4 people max 2 adults

Max. number of persons
4

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 1 x Queen size bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Ice Machine

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Milton Keynes

Saxon Street, Layburn Court, Heelands, Milton Keynes
MK13 7RA MILTON KEYNES
United Kingdom

GPS:52.053043, -0.770344

Telephone
Fax +44 1908 322235
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 124 rooms
  • 7 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • 124 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Italian
  • Polish
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Play area

Well-being

In Balance

  • Covered

In Balance - Fitness Centre

  • On site
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

RESTAURANT

Photo out of - RESTAURANT

At Novotel, we delight your palate with fresh, homemade dishes crafted from local ingredients, including herbs from our own garden. Enjoy simple, authentic cuisine in a relaxed setting. Whether dining or having a drink, experience the unique Novotel touch

Cooking style
International
Capacity
80
Accessibility
Accessible service
Saxon Street, Layburn Court, Heelands, Milton Keynes, MK13 7RA Milton Keynes, United Kingdom
Telephone +44 1908 322212
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu

At Novotel, we delight your palate with fresh, homemade dishes crafted from local ingredients, including herbs from our own garden. Enjoy simple, authentic cuisine in a relaxed setting. Whether dining or having a drink, experience the unique Novotel touch

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evenings entertainment or relax and unwind.

Full English Buffet Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  764 reviews

Customer review rating 5.0/5

Rejoice M. M. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Helal M. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that you experienced an issue with your room during your stay, and we sincerely apologise for any inconvenience this may have caused you and your family. Following a review with our team member on duty, we understand that as soon as you brought the matter to our attention, a member of our team attended your room promptly and offered you an alternative room straightaway. As your original booking was made for two adults, the room allocation was based on the occupancy details provided. However, we understand that additional arrangements, including preparing the sofa bed, were required to accommodate your family comfortably. We appreciate that the room should be properly prepared to meet your needs, and we are sorry for any inconvenience caused by this situation. Please be assured that once we were made aware of the issue, our team acted promptly to offer a room change in an effort to resolve the matter as quickly as possible. We always strive to provide our guests with a comfortable and enjoyable stay, and we regret that your experience did not fully meet your expectations. Thank you again for bringing this to our attention, as your feedback helps us identify opportunities to improve our service. Regards Desmond Front Office Manager Novote Milton Keynes

Customer review rating 2.0/5

Carla F. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay at Novotel Milton Keynes. We are sorry to learn that certain aspects of the hotel's appearance and facilities did not fully meet your expectations. We appreciate you sharing your observations regarding the room decor, bathrooms, restaurant furniture, and children's play area. Your comments are valuable to us, as guest feedback helps us understand different expectations and identify areas for consideration as we continually review our facilities and overall guest experience. We always aim to provide a comfortable, welcoming environment for guests of all ages, and we appreciate you taking the time to highlight these points. Thank you once again for your honest feedback. We hope you will consider giving us another opportunity to welcome you back to Novotel Milton Keynes in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Lorraine B. Couples - Confirmed reviews ALL

Dear Lorraine B., Thank you for your kind words regarding our friendly service and for your continued patronage. We appreciate your recommendations to friends. I apologize for the early closure of the bar, as we strive to maintain a balance between providing a welcoming atmosphere and operational hours. Your feedback is valuable, and we will consider it moving forward. Best regards, Novotel Milton Keynes

Customer review rating 1.0/5

Simon H. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to learn that your overall experience did not meet your expectations. We appreciate you bringing your concerns regarding the food, service, and the general appearance of the hotel to our attention. We value all guest feedback, both positive and constructive, as it provides us with an opportunity to understand our guests' perspectives and identify areas for consideration as we continually review our facilities and services. Thank you once again for your comments and for giving us the opportunity to receive your feedback. We genuinely appreciate your input and hope you may consider visiting Novotel Milton Keynes again in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 0.5/5

Helal M. Families - Confirmed reviews ALL

We had to move rooms due to toilet not working, when moved to the room staff was very slow to make changes, we had to remind them few times, we couldn't sleep the whole night due to the noise levels.

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that you experienced an issue with your room during your stay, and we sincerely apologise for any inconvenience this may have caused you and your family. Following a review with our team member on duty, we understand that as soon as you brought the matter to our attention, a member of our team attended your room promptly and offered you an alternative room straightaway. As your original booking was made for two adults, the room allocation was based on the occupancy details provided. However, we understand that additional arrangements, including preparing the sofa bed, were required to accommodate your family comfortably. We appreciate that the room should be properly prepared to meet your needs, and we are sorry for any inconvenience caused by this situation. Please be assured that once we were made aware of the issue, our team acted promptly to offer a room change in an effort to resolve the matter as quickly as possible. We always strive to provide our guests with a comfortable and enjoyable stay, and we regret that your experience did not fully meet your expectations. Thank you again for bringing this to our attention, as your feedback helps us identify opportunities to improve our service. Regards Desmond Front Office Manager Novote Milton Keynes

Customer review rating 2.0/5

Carla F. Families - Confirmed reviews ALL

Rooms dated, especially bathrooms black mould. Restaurant tables and chairs need updating. Child’s play area eyesore.

Dear Guest, Thank you for taking the time to share your feedback following your stay at Novotel Milton Keynes. We are sorry to learn that certain aspects of the hotel's appearance and facilities did not fully meet your expectations. We appreciate you sharing your observations regarding the room decor, bathrooms, restaurant furniture, and children's play area. Your comments are valuable to us, as guest feedback helps us understand different expectations and identify areas for consideration as we continually review our facilities and overall guest experience. We always aim to provide a comfortable, welcoming environment for guests of all ages, and we appreciate you taking the time to highlight these points. Thank you once again for your honest feedback. We hope you will consider giving us another opportunity to welcome you back to Novotel Milton Keynes in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Lorraine B. Couples - Confirmed reviews ALL

I love staying here its a wonderful hotel that we've been to several times. We often recommend it to friends. We were disappointed that the bar was closed quite early when we returned hoping for a night cap to unwind and a bottle of water to take back to our room, before we retired for the evening.

Dear Lorraine B., Thank you for your kind words regarding our friendly service and for your continued patronage. We appreciate your recommendations to friends. I apologize for the early closure of the bar, as we strive to maintain a balance between providing a welcoming atmosphere and operational hours. Your feedback is valuable, and we will consider it moving forward. Best regards, Novotel Milton Keynes

Customer review rating 1.0/5

Simon H. Business - Confirmed reviews ALL

Shocking food and service, the hotel is out dated and needs a refurb

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to learn that your overall experience did not meet your expectations. We appreciate you bringing your concerns regarding the food, service, and the general appearance of the hotel to our attention. We value all guest feedback, both positive and constructive, as it provides us with an opportunity to understand our guests' perspectives and identify areas for consideration as we continually review our facilities and services. Thank you once again for your comments and for giving us the opportunity to receive your feedback. We genuinely appreciate your input and hope you may consider visiting Novotel Milton Keynes again in the future. Regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Nigel W. Business - Confirmed reviews ALL

Fantastic stay once again Staff super friendly Room spotless Excellent hot breakfast

Dear Nigel W., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our friendly staff, clean accommodations, and the excellent breakfast offerings. Your feedback motivates our team to continue providing exceptional service. Best regards, Novotel Milton Keynes

Customer review rating 5.0/5

Rebekah G. Families - Confirmed reviews ALL

Staff were so friendly and helpful. Amazing we could use the pool before check in. So lucky to have the pool to ourselves. Fabulous hotel and stay. Thank you.

Dear Rebekah G., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff and the pool facilities. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon. Kind regards, Novotel Milton Keynes

Customer review rating 2.5/5

Caio F. R. Families - Confirmed reviews ALL

Staff was very friendly and helpful (Helena at the reception and Anil at the bar). But the room itself was not very clean. Bed was comfortable.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Novotel Milton Keynes. We are delighted to hear that you found our team friendly and helpful. It is especially lovely to see Helena at reception and Anil at the bar receiving special recognition. We will certainly share your kind comments with them, as this will be a great encouragement and a lovely acknowledgment of their efforts. We are also pleased that you found the bed comfortable and were able to enjoy a good night's rest. We note your comments regarding the cleanliness of the room. We appreciate you bringing this to our attention, as guest feedback is important in helping us continually review our standards and identify areas for improvement. Thank you once again for your valuable feedback and for recognising the excellent service provided by our colleagues. We hope to have the pleasure of welcoming you back to Novotel Milton Keynes for an even more enjoyable experience. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 5.0/5

Sonya W. Families - Confirmed reviews ALL

We had a family gathering in Milton Keynes where many family members enjoyed their stay in the Novotel. The rooms were spacious and clean. The hotel communal areas were well maintained, and the pool was a highlight for both the children and adults. The Novotel has always been a favourite when visiting family in Milton Keynes and following our recent visit, it will continue to do so.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the spacious and clean accommodations, as well as our well-maintained communal areas and pool facilities. It is truly rewarding to know that Novotel Milton Keynes remains a preferred choice for your family gatherings. We look forward to welcoming you and your loved ones back in the future. Best regards, Novotel Milton Keynes

Customer review rating 5.0/5

Layla K. Families - Confirmed reviews ALL

Wonderful from start to finish. I made this booking for myself partner and 2 young children. The reception staff were all very wonderful greeted us with a smile very helpful and attentive. The building was very clean the pool was well maintained and both children enjoyed, receptionist came and did the pool check whilst we was in there too. The room was specious and the bed was so comfortable. Very family friendly I particularly liked the kids corner whilst we checked out the children enjoyed playing with the toys and kept occupied really nice touch that is actually one of the only hotels I have experienced that have this section for children which was ideal for us as a family in particular. Manager was around overseeing from distance. Breakfast selection was great. Overall a fantastic well run hotel and best hotel I have stayed in over holiday inn Marriott Hilton and mecure and grand hotel in comparison to date. Many thanks and we will be returning again.

Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you and your family found our location convenient and enjoyed the attentive service provided by our reception staff. It is wonderful to know that the cleanliness of our facilities and the maintenance of the pool contributed to your family's enjoyment. We take pride in creating a family-friendly environment, and we are thrilled that your children appreciated the kids corner during your stay. It is our goal to offer a comfortable and enjoyable experience for all our guests, and we are pleased to hear that our spacious rooms and breakfast selection met your expectations. Your commendation of our hotel in comparison to other brands is greatly appreciated. We look forward to welcoming you back to Novotel Milton Keynes in the future. Best regards, Novotel Milton Keynes

Customer review rating 4.5/5

Jimmy E. Families - Confirmed reviews ALL

Very pleased with our stay, use of the pool was a welcome touch and great to have somewhere that the dog was also allowed. Would recommend for anyone travelling with their furry friend!

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the pool facilities and appreciated our pet-friendly policy. Your recommendation means a lot to us. Best regards, Novotel Milton Keynes

Customer review rating 0.5/5

Isnaan A. Families - Confirmed reviews ALL

We booked a one night stay at the hotel, but were met with an extremely unpleasant smell when we entered our room. After advising reception of the issue we had to check out only an hour after check in due to being advised of the hotel being fully booked and not alternatives being available. Extremely dissatisfied with the hotel.

Customer review rating 3.5/5

Charles M. Families - Confirmed reviews ALL

A quiet and stay although the food and drink was a little expensive.

Dear Charles M., Thank you for your feedback. We are pleased to hear that you enjoyed a relaxing experience during your stay. We appreciate your comments regarding the pricing of our food and drink offerings, and we will take them into consideration. Best Regards, Novotel Milton Keynes

Customer review rating 5.0/5

Suzanne H. Families - Confirmed reviews ALL

Great value.

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our friendly team, lovely rooms, and convenient location. It is always a pleasure to know that our guests have had such a positive experience at Novotel Milton Keynes. Your kind words mean a great deal to us and are a fantastic encouragement to our team, who take pride in providing warm hospitality and excellent service. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon for another fantastic stay! Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 4.0/5

Claire A. Families - Confirmed reviews ALL

Easy access to lots of local amenities, fairly priced and very clean

Dear Claire A., Thank you for your positive feedback regarding our location, pricing, and cleanliness. We are delighted to hear that you enjoyed your stay and found our amenities convenient. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Novotel Milton Keynes

Customer review rating 4.5/5

Nadia T. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel. The staff were welcoming.The room was cozy, very clean and well maintained. It was well equipped with all the essentials and useful amenities needed for a comfortable stay, which made our stay convenient and enjoyable. Overall, a lovely experience and would definitely recommend this hotel. I look forward to staying here again! 😊♥️

Dear Nadia T., Thank you for your kind words regarding your recent stay at Novotel Milton Keynes. We are delighted to hear that you found our staff welcoming and your room comfortable and well maintained. It is our priority to provide a pleasant experience for our guests, and we are glad that we met your expectations. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards, Novotel Milton Keynes

Customer review rating 5.0/5

Damian M. Families - Confirmed reviews ALL

Just a one night stay with the family. Kids loved the pool and the hotel was well maintained and we enjoyed our stay. Parking was also good.

hank you for your lovely feedback following your recent stay with us. We are delighted to hear that you and your family enjoyed our facilities, particularly the pool, and were pleased with the overall maintenance of the hotel. We also appreciate your comments regarding the parking and will take your feedback into consideration as we continue to enhance our guests’ experience. We hope to have the pleasure of welcoming you and your family back again soon

Customer review rating 4.0/5

Donella C. Business - Confirmed reviews ALL

Clean and quiet room, bedside lights didn't work but not a issue for 1 night, had to ask for more tea as only 1 black teabag left among several green/fruit ones. Food was good and at a fair price.

Thank you for taking the time to share your positive feedback following your recent stay with us. We are delighted to hear that you found the beds comfortable and enjoyed a restful night's sleep. We also appreciate your helpful comments regarding the bedside lighting and tea selection. Your feedback is valuable to us and will be taken into consideration as we continue to improve our guests' experience. We hope to have the pleasure of welcoming you back again soon.

Customer review rating 5.0/5

Hayley C. Families - Confirmed reviews ALL

Wonderful

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience at Novotel Milton Keynes. It is fantastic to know that you were pleased with our staff service, room cleanliness, convenient location, and value for money. Your kind feedback means a great deal to our entire team and serves as a wonderful motivation for us to continue delivering excellent service and memorable experiences to all our guests. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back to Novotel Milton Keynes for another enjoyable stay. Warm regards, Desmond Front Office Manager Novotel Milton Keynes

Customer review rating 2.5/5

Ikechukwu E. O. Couples - Confirmed reviews ALL

Novotel Milton Keynes — 3/5 stars Stayed here for two days. The hotel is spacious with lots of free parking and the outside areas are clean. I really enjoyed the swimming pool and fitness facilities. It's clearly a family-orientated hotel and the staff were nice and helpful throughout my stay. My room was spacious, but there is no air conditioning — it got quite warm at night and I had to open the windows to cool down. The carpets are showing their age with visible stains, and the whole place is in need of a refresh. Noise was an issue too — around 2am I was woken up by children running along the corridors and knocking on doors. Overall it's okay for a quick 1–2 night stay, but I felt it was a bit expensive for the standard and service I received. The hotel definitely needs some updates.

Dear Guest Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our spacious facilities, complimentary parking, swimming pool and fitness facilities, and that our team made you feel welcome throughout your stay. We appreciate your comments regarding room temperature, the condition of the carpets and décor, and the noise experienced during the night. We understand how important a comfortable and peaceful environment is, and your feedback has been noted and shared with the relevant teams for consideration. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back to Novotel Milton Keynes and provide you with an even more enjoyable stay. Kind regards, Desmond Front Office Manager Novotel Milton Keynes

Other web-users rate our hotel

  • 386 reviews 9.6/10 Location
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  • 896 reviews 8.6/10 Service
  • 11 reviews 8.6/10 WiFi
  • 518 reviews 7.3/10 Cleanliness
  • 405 reviews 8/10 Breakfast
  • 393 reviews 8.3/10 Pool
  • 205 reviews 4.8/10 Vibe

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