Mercure London Earls Court 4 stars

Customer review rating (ALL Rating) 4.3/5 216 reviews

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47 Lillie Road, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Newly renovated hotel with high quality rooms, a bespoke restaurant and superb public areas.

  • Olympia, Stamford Bridge, Wimbledon, Kew Gardens, Museums, Harrods, Hammersmith Apollo

  • Purpose built pillar free Ballroom with modular capabilities, created for all types of events

  • Combo hotel totalling 508 renovated rooms.282 Mercure and 226 Ibis Plaza, ideal for groups

  • On site chargeable car parking. Family and pet-friendly rooms.

Our accommodation(s)

Hotel location

Mercure London Earls Court

47 Lillie Road
SW6 1UD LONDON
United Kingdom

GPS:51.486068, -0.199964

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barnabys

Barnabys is a friend and host, whose travelled the world. After years of discovery, Barnabys comfort foods have twists with spices and oversees cooking methods, found in a past life well lived. Food here is about comfort, warmth and ambience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  216 reviews

Plenty room to improve

Customer review rating 2.5/5

Brian Business - Confirmed reviews ALL

Stayed one night, have stayed many times before

Poor experience.

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Neither the website nor the app disclosed the disruptive construction at the hotel or I would have booked elsewhere. No pre-arrival communication to that effect either. Front desk did not disclose it upon check-in - I overheard another guest complaining and asked about a quiet room, was told my room would be fine. It was not. Was moved to a room 3 floors down which was marginally better. Ended up checking out the next day. Room itself was nice enough but for a supposedly deluxe room, lacked basics such as shower cap, wash cloth, tissues. One of the big toiletry bottles was totally empty. AC didn’t work - couldn’t cool down the room, which made the winter weight duvet too warm to sleep under and made for a poor sleep experience. No extra sheets/blankets in room either, which would have made a lot more sense to sleep under.

comfortable and relaxed stay

Customer review rating 5.0/5

Marina Solo - Confirmed reviews ALL

everything was perfect:) thank you

Terrible service

Customer review rating 1.0/5

Tom Business - Confirmed reviews ALL

I really travel a lot, but experience in your hotel was truly the worst ever in my life. Nothing works good. No hot water in the room, I booked privilege room and I don’t get any amenities in my room. I’ve got classic one. I have to go to reception desk to manage this situation, they bring me my amenities and they told me that your client service will write to me. Till today I don’t have any respond from them. Second day again I don’t get any drink in my room, nice gentleman in the reception desk told me that his supervisor told him that I was upgraded from ibis to mercure - which is not true. I made a direct booking via your app to privilege room and all I get was extremely bad experience. I was in a standard room paying for privilege one. I have no clue how is possible that no one during my stay can’t handle this situation. On the other hand at the breakfast buffet I found cutted cucumber with a lot of mold.

Noise warning

Customer review rating 2.0/5

Tbc Couples - Confirmed reviews ALL

I know that works have to be undertaken on the building to ensure maintained however feel that on booking a room (not on arrival) you should forewarn people of the expected noise levels and times Having come of shift work and aiming to spend a short stay with evening plans booked it was essential we had use of the room from check in to enable sleep with the noise levels this was not remotely possible

Other web-users rate our hotel

  • 60 reviews 9/10 Location
  • 112 reviews 8.1/10 Room
  • 96 reviews 8.7/10 Service
  • 54 reviews 6.9/10 Comfort
  • 41 reviews 9.8/10 Cleanliness
  • 39 reviews 9.9/10 Vibe
  • 39 reviews 9.5/10 Breakfast
  • 32 reviews 8.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.