Mercure London Earls Court 4 stars

Customer review rating (ALL Rating) 4.4/5 1,343 reviews

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Description

Hotel extras

  • Newly renovated hotel with high quality rooms, a bespoke restaurant and superb public areas.

  • Olympia, Stamford Bridge, Wimbledon, Kew Gardens, Museums, Harrods, Hammersmith Apollo

  • Purpose built pillar free Ballroom with modular capabilities, created for all types of events

  • Combo hotel totalling 508 renovated rooms.282 Mercure and 226 Ibis Plaza, ideal for groups

  • On site chargeable car parking. Family and pet-friendly rooms.

Our accommodation(s)

Hotel location

Mercure London Earls Court

47 Lillie Road
SW6 1UD LONDON
United Kingdom

GPS:51.486068, -0.199964

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barnabys

Barnabys is a friend and host, whose travelled the world. After years of discovery, Barnabys comfort foods have twists with spices and oversees cooking methods, found in a past life well lived. Food here is about comfort, warmth and ambience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,343 reviews

Customer review rating 5.0/5

Philip H. Solo - Confirmed reviews ALL

Great efficient and polite service throughout - reception, breakfast etc.

Dear Philip, Thank you for this high rating. We’re delighted you appreciated our efficient service across different departments during your stay. Our team takes pride in delivering smooth experiences from booking through check-out, and we’re particularly pleased you valued our reception and breakfast services. As loyal ALL members like yourself help us maintain these standards, we’re grateful for your continued trust in Accor. We look forward to welcoming you back soon. Best regards, Kristian Dhima, Guest Relations Manager

Customer review rating 1.5/5

Sayed A. Couples - Confirmed reviews ALL

I would like to thank you for the early check-in but your unfortunately the room services is bad

Customer review rating 4.5/5

Ganesharaj G. Families - Confirmed reviews ALL

Well located and connected via bus and tube. Has shops and restaurants nearby.Comfortable stay and enjoyed our a week stay.

Dear Ganesharaj, We thank you for your kind review. We’re delighted you enjoyed your stay at Mercure London Earls Court. Our team takes pride in offering convenient transport links and a central location near local attractions. It’s great you found our newly refurbished rooms comfortable for your family’s week-long stay. We’ve shared your kind words with our reception colleagues who strive to make check-ins efficient and welcoming. We look forward to welcoming you back. Best wishes, Kristian Dhima, Guest Relations Manager

Customer review rating 5.0/5

Carla M. R. Business - Confirmed reviews ALL

Last minute booking, very fun place to stay. The room was very comfortable, the location was great.

Dear Carla M., We appreciate your kind review of your recent stay with us. We’re delighted you chose Mercure London Earls Court for your business trip. Our newly refurbished rooms are designed for comfort, and we’re pleased you found them accommodating. The central location near West Brompton Station makes exploring London’s museums and transport links convenient. As ALL members ourselves, we appreciate you valuing our loyalty programme. Using our app for spontaneous bookings helps ensure smooth stays like yours. We look forward to welcoming you back on a future visit. Kind regards, Kristian Dhima, Guest Relations Manager

Customer review rating 3.5/5

Lia A. Business - Confirmed reviews ALL

A very clean and well-located hotel with a really nice breakfast. However, for a 4-star hotel, I found it quite basic. There was no courtesy kit at all (to get some body lotion you need to ask at reception), no fridge in the room, no tissue paper, and although there was a nice coffee area, there wasn’t a single bottle of complimentary water. This means you have to use the bathroom sink to fill the kettle or coffee machine. On the first day, I returned to my room at 3 p.m. and it still hadn’t been cleaned. A very kind lady came a few minutes later, but I needed to work, so I told her it was fine to skip the cleaning. The next morning, however, someone knocked at 9:30 a.m. asking to clean the room, even though check-out was at 12 p.m. Nothing serious, but overall not quite up to the standard of many other 4-star hotels

Dear Lia, We would like to thank you for taking the time to leave this review about your recent visit. We’re delighted you appreciated our high cleanliness standards and enjoyed the quality of our breakfast offerings. That said, we regret any inconvenience caused by aspects of your room facilities not meeting expectations. Please know our team is always available to address specific needs during stays. Finally, we’re pleased our central location served your business needs well and hope you felt this convenience enhanced your London experience. We all hope to be able to welcome you again. Best wishes, Kristian Dhima, Guest Relations Manager

Other web-users rate our hotel

  • 1,079 reviews 9.3/10 Location
  • 1,670 reviews 7.6/10 Room
  • 1,499 reviews 8.7/10 Service
  • 52 reviews 3.7/10 WiFi
  • 730 reviews 8/10 Cleanliness
  • 695 reviews 8.2/10 Breakfast
  • 511 reviews 9.5/10 Vibe
  • 386 reviews 7.8/10 Amenities

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