Mercure London Earls Court 4 stars

Customer review rating (ALL Rating) 4.4/5 2,080 reviews

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Description

Hotel extras

  • Newly renovated hotel with high quality rooms, a bespoke restaurant and superb public areas.

  • Olympia, Stamford Bridge, Wimbledon, Kew Gardens, Museums, Harrods, Hammersmith Apollo

  • Purpose built pillar free Ballroom with modular capabilities, created for all types of events

  • Combo hotel totalling 508 renovated rooms.282 Mercure and 226 Ibis Plaza, ideal for groups

  • On site chargeable car parking. Family and pet-friendly rooms.

Our accommodation(s)

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Room 1

Hotel location

Mercure London Earls Court

47 Lillie Road
SW6 1UD LONDON
United Kingdom

GPS:51.486068, -0.199964

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARNABYS

Barnabys is a friend and host, whose travelled the world. After years of discovery, Barnabys comfort foods have twists with spices and oversees cooking methods, found in a past life well lived. Food here is about comfort, warmth and ambience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,080 reviews

Customer review rating 5.0/5

Elizabeth A. Friends - Confirmed reviews ALL

Dear Elizabeth, Please accept our sincere thanks for this glowing review. We are thrilled you had a wonderful stay at Mercure London Earls Court. It’s fantastic that our prime location near West Brompton Station made exploring London’s museums and attractions so easy for you and your friends. We take pride in offering a convenient base for both leisure and business travelers. We all look forward to seeing you again in the future. Best regards, Kristian Dhima, Guest Relations Manager

Customer review rating 0.5/5

Cherylene G. Families - Confirmed reviews ALL

Dear Cherylene, Thank you for sharing your feedback on your recent stay. We’re delighted you found our check-in process smooth and appreciated the comfort of your accommodation. Your kind words about our team’s attentive service and the high standards of cleanliness mean a great deal to us. However, we sincerely apologize that your experience fell short in some areas. We’ve noted your recent communication and take your feedback about our loyalty program seriously. Our team is always available to address concerns directly during stays to ensure swift resolutions. It’s wonderful to know you enjoyed our breakfast selection and found your stay good value. We’re particularly pleased everything met your expectations during departure. We hope to be able to welcome you back on a return visit for a more seamless experience. Best regards, Amir Tamang, Guest Relations Manager

Customer review rating 5.0/5

Amanda C. Couples - Confirmed reviews ALL

Dear Amanda, Thank you for your positive feedback. We are thrilled to hear your recent stay at Mercure London Earls Court matched the high standards you experienced before. Our team takes pride in delivering seamless service, and we’re delighted you found the rooms spotless and inviting. It’s great to know our breakfast offerings added to your mornings, and we’re pleased your preferences were smoothly accommodated. Your loyalty as a Classic ALL member means the world to us. It would be our pleasure to have you return on another occasion. Very best wishes, Manish Dulal, Guest Relations Manager

Customer review rating 3.5/5

Laura C. Friends - Confirmed reviews ALL

Dear Laura, Thank you very much for your feedback. We are delighted to hear you found our location convenient for exploring Fulham, Chelsea, and Wimbledon, and that your room provided a comfortable, clean retreat during your stay. Our team takes pride in offering efficient service, and we are thrilled this contributed to a smooth check-in experience. We are sincerely sorry that some aspects of your stay did not meet your expectations. Your comments about the shower ventilation and climate control have been noted, and we will review these areas to improve guest comfort. We also appreciate your suggestion regarding healthier kiosk options and will consider this as we refresh our offerings. Nonetheless, it is wonderful to know you enjoyed the variety of nearby dining spots and our proximity to public transport. Your kind words about our front desk team will be shared with them directly. We hope to welcome you back again in the future. Best wishes, Manish Dulal, Guest Relations Manager

Customer review rating 5.0/5

Sara N. Families - Confirmed reviews ALL

Dear Sara, We appreciate your kind review. We’re delighted your family found our newly refurbished hotel to be such great value during your London stay. It’s wonderful you appreciated the balance between comfort and affordability in our redesigned spaces. Our team takes pride in creating welcoming environments that blend modern amenities with thoughtful design. That said, we regret any inconvenience you experienced with the bathroom conditions. Please know our housekeeping team is always ready to assist guests immediately with any maintenance needs during their stay. Finally, we’re thrilled our location near West Brompton Station helped you explore London effortlessly. Being moments from major transport links makes discovering local gems like the Victoria and Albert Museum wonderfully convenient. We look forward to welcoming you back. Kind regards, Kristian Dhima, Guest Relations Manager

Other web-users rate our hotel

  • 1,874 reviews 9.4/10 Location
  • 2,775 reviews 7.7/10 Room
  • 2,757 reviews 9/10 Service
  • 74 reviews 5.4/10 WiFi
  • 1,387 reviews 7/10 Comfort
  • 1,293 reviews 8.1/10 Cleanliness
  • 1,142 reviews 8.5/10 Breakfast
  • 853 reviews 9.5/10 Vibe

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