Mercure London Earls Court 4 stars

Customer review rating (ALL Rating) 4.4/5 1,506 reviews

Best price
guarantee
Mercure London Earls Court - Image 1
Mercure London Earls Court - Image 2
Mercure London Earls Court - Image 3
Mercure London Earls Court - Image 4
47 Lillie Road, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Newly renovated hotel with high quality rooms, a bespoke restaurant and superb public areas.

  • Olympia, Stamford Bridge, Wimbledon, Kew Gardens, Museums, Harrods, Hammersmith Apollo

  • Purpose built pillar free Ballroom with modular capabilities, created for all types of events

  • Combo hotel totalling 508 renovated rooms.282 Mercure and 226 Ibis Plaza, ideal for groups

  • On site chargeable car parking. Family and pet-friendly rooms.

Our accommodation(s)

Hotel location

Mercure London Earls Court

47 Lillie Road
SW6 1UD LONDON
United Kingdom

GPS:51.486068, -0.199964

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barnabys

Barnabys is a friend and host, whose travelled the world. After years of discovery, Barnabys comfort foods have twists with spices and oversees cooking methods, found in a past life well lived. Food here is about comfort, warmth and ambience.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,506 reviews

Customer review rating 5.0/5

Avis P. Business - Confirmed reviews ALL

Check in was early. Staff were helpful in getting me in after a long flight. Bed was very comfy. Breakfast was lovely.

Dear Avis, Thank you for your positive review. We are thrilled you had a comfortable stay through our recent renovations. It’s wonderful our team could assist with your early check-in and that you found our signature beds so restful. We aim to make every arrival smooth, especially after long journeys. Platinum members receive dedicated perks, and we’ll ensure clearer communication on welcome amenities during future bookings; however, it is down to the hotel’s availability. Though towels are refreshed daily as part of our sustainability efforts, we’re always happy to adjust based on guest preferences. Finally, we’re delighted our breakfast buffet stood out as a highlight. We hope our central location near West Brompton Station added convenience to your business trip. We hope to see you again soon. Best regards, Kristian Dhima, Guest Relations Manager

Customer review rating 4.5/5

Frank S. Couples - Confirmed reviews ALL

It was a great experience, the WiFi could be better and not having Netflix/wifi on the telly was a little frustrating but the staff the room and the location was great and I’ll definitely be staying again

Dear Frank, Thank you for this review. We are thrilled to hear you enjoyed your time here. Our team takes pride in delivering warm service, and we’re glad you found both our staff and your room so accommodating. The recently renovated spaces aim to blend comfort with our local heritage, making every stay unique. That said, we regret any inconvenience caused by the connectivity during your visit. While we offer high-speed internet throughout the hotel, we’ll review your feedback to ensure smoother experiences moving forward. Finally, our location near West Brompton Station truly connects guests to London’s vibrant heart. Whether exploring museums or catching a match nearby, we’re happy it added convenience to your trip. We look forward to welcoming you back. Best wishes, Supriya Rai, Guest Relations Manager

Customer review rating 2.0/5

Andrzej P. Friends - Confirmed reviews ALL

Location is good, and hotel also very nice, but we had problems with water pressure during whole stay. There was no reaction from reception. They did nothing to fix the problem or change the room. The water pressure was so low, that it was almost impossible to take shower or wash hair.

Dear Andrzej, Thank you for sharing your review. We are delighted to hear that you found our location convenient and appreciated the hotel’s ambiance, which combines modern design with easy access to London’s vibrant attractions. However, we sincerely apologize that aspects of your stay did not meet the standards we strive to uphold. While our team is always available to address any concerns immediately during your visit, we recognize we could have responded more effectively to your reports about the bathroom facilities. Please know we are reviewing these incidents with our maintenance and front desk teams to improve our service responsiveness. It was nevertheless a pleasure to have you stay in our newly refurbished spaces, and we hope the proximity to West Brompton Station helped streamline your London adventures. Should your travels bring you back to Earls Court, we would be honored to welcome you again and ensure a more seamless experience. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Kristian Dhima, Guest Relations Manager

Customer review rating 4.0/5

Ashlee C. Solo - Confirmed reviews ALL

Good location, hotel was clean and staff very friendly. The about us says that sheets will be changed every 3 days. This did not happen for me, even though I raised it with housekeeping when they came past to check my room had been cleaned that day

Dear Ashlee, Thank you for sharing your experience with us. We are delighted you found our location convenient and appreciated the cleanliness of our hotel. Our team takes great pride in maintaining a welcoming environment and providing friendly service. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our housekeeping team is available daily to address any room needs, and we will review our processes to ensure such oversights do not recur. Nonetheless, we are pleased that our staff made your visit enjoyable. We hope you also discovered the nearby museums and attractions, adding to your London experience. We look forward to seeing you again. Best regards, Kristian Dhima, Guest Relations Manager

Customer review rating 5.0/5

Kirsty G. Families - Confirmed reviews ALL

Thank you. I booked a last minute get away for my daughter and myself to see a show. The location of the hotel was just perfect, a walk away from the theatre. The staff were very friendly and the beds were very comfortable. Thank you.

Dear Kirsty, We are grateful for the time you took to review your recent stay. We are delighted that you enjoyed a comfortable stay with your daughter while visiting the theatre. Our team takes pride in offering warm hospitality and ensuring our rooms provide the perfect retreat after a day exploring London. That said, we regret the inconvenience during your booking process. Our website typically offers seamless reservations, and we appreciate your patience while resolving the payment duplication swiftly. Nonetheless, it’s wonderful our location allowed easy access to your show. We hope the memories made during your family trip stay with you both! We do hope to have the opportunity to welcome you back in the future. Best regards, Kristian Dhima, Guest Relations Manager

Other web-users rate our hotel

  • 1,297 reviews 9.3/10 Location
  • 1,987 reviews 7.6/10 Room
  • 1,869 reviews 9/10 Service
  • 60 reviews 3.8/10 WiFi
  • 905 reviews 8.2/10 Cleanliness
  • 835 reviews 8.6/10 Breakfast
  • 607 reviews 9.5/10 Vibe
  • 345 reviews 8.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in London