Mercure London Earls Court 4 stars

Customer review rating (ALL Rating) 4.3/5 600 reviews

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Mercure London Earls Court - Image 1
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47 Lillie Road, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Newly renovated hotel with high quality rooms, a bespoke restaurant and superb public areas.

  • Olympia, Stamford Bridge, Wimbledon, Kew Gardens, Museums, Harrods, Hammersmith Apollo

  • Purpose built pillar free Ballroom with modular capabilities, created for all types of events

  • Combo hotel totalling 508 renovated rooms.282 Mercure and 226 Ibis Plaza, ideal for groups

  • On site chargeable car parking. Family and pet-friendly rooms.

Our accommodation(s)

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Room 1

Hotel location

Mercure London Earls Court

47 Lillie Road
SW6 1UD LONDON
United Kingdom

GPS:51.486068, -0.199964

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barnabys

Barnabys is a friend and host, whose travelled the world. After years of discovery, Barnabys comfort foods have twists with spices and oversees cooking methods, found in a past life well lived. Food here is about comfort, warmth and ambience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  600 reviews

Customer review rating 4.0/5

Io Solo - Confirmed reviews ALL

Dear Izumi, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the room and our reception area. Our team takes great pride in ensuring that every guest encounter reflects the high quality and service standards associated with the Mercure London Earls Court. We understand the importance of those little comforts like having a hairdryer available, and we regret any inconvenience caused. For future stays, please note that hairdryers are readily provided in all rooms for your convenience. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manish Dulal, Guest Relations Manager

Good customer care .

Customer review rating 4.0/5

Joy T. Families - Confirmed reviews ALL

Dear Joy, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our customer care to be noteworthy. However, we regret to hear that there were aspects of your stay that did not meet your expectations. We apologize for any inconvenience experienced due to the absence of toilet brushes and the oversight regarding trash disposal in your room. We hope we can welcome you back on a future occasion. Kindest regards, Davide Lecca, Senior Guest Relations Manager

Good stay smart hotel

Customer review rating 4.5/5

Dr M. Business - Confirmed reviews ALL

Dear M., Thank you for taking the time to share your review. We are thrilled to hear that your stay at Mercure London Earls Court was marked by a smooth check-in process and the immaculate condition of your room. However, we acknowledge your observation regarding the room dimensions. Our hotel offers a variety of rooms with different sizes, and we strive to provide clear information about this during the booking process to ensure our guests can select the space that best suits their needs. Nonetheless, we are pleased that the cleanliness and overall experience during your stay were to your satisfaction. We take pride in maintaining a high standard of service and comfort for our guests. Additionally, we hope you enjoyed our newly refurbished rooms and the convenience of our location near West Brompton Station, providing easy access to London\'s attractions. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

The best hotel staff!

Customer review rating 5.0/5

Anthony E. Families - Confirmed reviews ALL

Dear Anthony, Thank you very much for this kind review of your recent stay. It is truly rewarding to know that your stay at Mercure London Earls Court was a memorable one. We are delighted that you appreciated the exceptional service provided by our staff and your experience at our Barnaby\'s Kitchen & Lounge at the 1st floor. Our team strives to deliver a superior experience with our newly refurbished rooms and delightful dining options, such as Barnaby\'s, which offers home dining with an international twist. We look forward to seeing you again soon. Best regards, Manish Dulal, Guest Relations Manager

Well located, friendly staff

Customer review rating 4.0/5

Arl Families - Confirmed reviews ALL

Dear Arthur, Thank you for taking the time to share your review. We are delighted that you enjoyed the cleanliness of our rooms, the quality of our bathrooms, and our sumptuous breakfast offerings. It is rewarding to know that, after a bit of rearrangement, we successfully accommodated your request for closely located rooms, ensuring a comfortable and convenient stay for your family gathering. We are sincerely sorry for the inconvenience caused by the key activation error during your stay. We have taken a very serious action to train our them member as well as to review the system we use and if we can make it more secure. Our commitment to guest security and satisfaction is paramount, and we deeply regret that this incident occurred due to an oversight. We appreciate your understanding as we offered compensation and my colleague was pro-active to resolve this issue, and your valuable feedback will certainly be shared with our team for further consideration and to enhance our procedures. Finally, we are pleased that you found our hotel well-located and our staff friendly, which is reflective of our dedication to providing authentic local experiences and exceptional service. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

Other web-users rate our hotel

  • 315 reviews 9.2/10 Location
  • 573 reviews 7.7/10 Room
  • 503 reviews 9.3/10 Service
  • 16 reviews 3.4/10 WiFi
  • 214 reviews 8.5/10 Cleanliness
  • 195 reviews 9.4/10 Vibe
  • 191 reviews 8.4/10 Breakfast
  • 189 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.