ibis Coventry South Hotel 2 stars

Customer review rating 3.6/5 1,352 reviews
ibis Coventry South
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+ 12 Services
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Room 1

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Hotel extras

  • Dedicated meeting room capable of accommodating 30 guests

  • Located in the quiet surroundings of Whitley Business Park

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Stylish on-site bar offering a selection of beverages

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Coventry South

Whitley Buisness Park
Whitley Business park
Abbey road (off leaf lane)
CV3 4LF
coventry
united kingdom

Tel: +442476639922

Fax: (+44)2476/306898

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 12.87km / 8 miles

  • By plane

    COVENTRY AIRPORT At 3.22km / 2 miles

  • By plane

    EAST MIDLANDS AIRPORT At 64.37km / 40 miles

  • By car

    COVENTRY CITY CENTER EXIT IBIS At 2km / 1.25 miles

  • By car

    LONDON A45 EXIT IBIS At 4km / 2.5 miles

  • By car

    M6 JUNCTION 2 At 4.83km / 3 miles

  • By car

    WARWICK A46 EXIT IBIS At 2km / 1.25 miles

  • By train

    COVENTRY CITY CENTER At 6km / 3.75 miles

GPS :52.389011, -1.490101

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Family room with 2 double beds

  • Max. number of persons: 4
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 35

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Coventry South

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

1,352 reviews

tripadvisor

TripAdvisor Rating 3.0/5

520 reviews

Noise during night

Customer review rating 3.6/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Check in was easy. Room looked nice and as expected. However there was not good soundproofing in the room. I checked the windows to make sure everything was closed as well. During the night there was some extremely noisy people, with one person shouting and screaming. Thankfully it didn't last long but it did disturb my sleep. The fact that all staff are in a separate building, all the rooms face outdoors and there is not good soundproofing to the rooms does not help. None of this is clear from your website either. I had an exam the next day and so the noise was very unwelcome.

Good, reasonable hotel with great staff

Customer review rating 3.6/5

Camille L. Friends - 17/02/2020 Confirmed reviews ALL

We have always had a good stay at this hotel, rooms are of a good size, clean, super bathrooms and the Staff are usually exceptionally helpful. The food in the restaurant is always lovely, my only complaint would be that there were no Brioche buns for the burgers as advertised (only sesame seed buns which I shouldn't eat).

Dear CAMILLE L., We very much appreciate your comments regarding your stay at the ibis Coventry South. I am pleased to hear that you had an enjoyable stay and the hotel was up to your expectations. It has been a pleasure to have you back and I am happy to hear that Mark and Peggy looked after you and made your stay comfortable. I am really sorry for not having the brioche buns, we got them delivered only the day after. It was a pleasure to have you staying again with us and we look forward to your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Over-charged and uncomfortable room

Customer review rating 3.6/5

Ian J. Business - 14/02/2020 Confirmed reviews ALL

The price shown was £55, outside the hotel, yet I was charged around £87 for first night and £67 for the other 2. When I raised my concern I was told that was what was being charged. I felt ignored and maltreated. Then the heating did not warm the room pro-early and I was bitten while sleeping - which I presume were bedbugs. A totally dissatisfying experience. I won’t be stopping there again, not recommend the hotel.

Dear IAN J., Thank you for taking the time to tell us about your experience at the ibis Coventry South. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. In regards with the sign with the prices it is clearly stating that prices are starting from £55. I have investigated your allegation and the initial reservation was made for 2 nights with the price of £67. You have requested the third night one day before the check in and the price was different because the rates are subject to change depending on demand. I am very sorry to hear that the heat in your room was not up to your expectation, please accept my apologies. However, the reception staff would have been able to assist you in this matter by providing you with an extra heater, but it has not been reported. In regards with the allegation of having bed bugs in our room, it has never been the case in our hotel. In addition, we had the inspection at the beginning of February and the report shows no trace of any bed bugs which also can be documented. I am really sorry that you had a bad experience in our hotel and I wish you give us another chance to better serve you in the future. If you would like to discuss this further, please contact me directly on fl… Sincerely, Florin Tircomnicu Operations Manager

Creepy

Customer review rating 3.6/5

Kathryn Business - 12/02/2020 Confirmed reviews ALL

Had a room around the back, not very well lit, did not feel safe as a lone female in my room. There was also flooding in the carpet that squelched when I walked on it and part of the bathroom fell off from around the sink.

Dear KATHRYN W., Thank you for taking the time to tell us about your experience at the ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had an issue with the room which caused the flooding to your room. I am really sorry tat you have experienced this during your stay. It was something unexpected and we have dealt with it next day. I am disappointed to read that you felt unsafe and if this is the reason why you checked out I am truly sorry. However, the hotel operates and adheres to all of the standards set out by the brand, and if there was ever any comprise in guest safety this would be taken seriously. However, I can assure you, this has never been the case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please contact me directly on fl… for future reservations and I will be more than happy to personally assist you with any queries. Sincerely, Florin Tircomnicu Operations Manager

Refurbish needed.

TripAdvisor rating 3.0/5

sabareeshhari Business - 12/02/2020 TripAdvisor review

Overall nice. But toilet flush was not working, room locked out many times with the key not responding. Nice Breakfast with variety of options, with Cold and Hot foods. Structure is very old though, stairs and pavements are a mess.

Dear Subareeshhari, Thank you for taking the time to write a review regarding your recent stay at ibis Coventry South. I am really sorry that your experience has been damaged by the toilet flush which was not working properly. The hotel block is not very old as far as I am aware of.However, I understand that the style of the hotel is not suitable for all our guest's preferences. We had issues with some of the toilets and the maintenance department is working hard to upgrade the old systems which have damaged in many occasions our guest's satisfaction. We very much appreciate your feedback which will help us towards improvement of the hotel. I hope you will give us another opportunity to offer you a better experience. Kind regards, Florin Tircomnicu Operations Manager
Customer review rating 3.6/5

Glenn T. Solo - 07/02/2020 Confirmed reviews ALL

General staff very polite, cleaning staff very effective and generally lovely people.

Dear Glenn T., We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and keep up the hard work towards offering our guest the best experiences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operation Manager

O.K hotel clean very limited bar & restaurant menu toilet flush was very temperamental

Customer review rating 3.6/5

Mike H. Business - 03/02/2020 Confirmed reviews ALL

Overall vey good room was clean & staff friendly & helpful

Dear Michael H., Thank you taking the time to write a review about your recent stay at Ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding all the inconveniences you had during the stay, I will address these issues to the maintenance department which will take action immediately. Please accept my apologies for the issue which damaged your overall experience. We are in process of making some improvements in terms of food menu and we are aiming to expand the food option that we have at the moment and make it more appealing to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Comfortable & Friendly

Customer review rating 3.6/5

Mike R. Couples - 31/01/2020 Confirmed reviews ALL

Unpretentious and good value. Rooms are simple and beds very comfortable. Bar area is okay and dining area okay. Simple menu. Staff are great and I compliment them.

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the ibis Coventry South. I am happy that your had an enjoyable stay and your expectations have been met. We strive to offer our guests the best experiences thus, the staff is our main focus in delivering quality training which will benefit our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Lovely and clean room

Customer review rating 3.6/5

Jean F. Couples - 29/01/2020 Confirmed reviews ALL

Staff pleasant and very helpful, room very clean, cooked breakfast not very satisfactory, shower didn’t work

The customer service at the reception was not satisfactory

Customer review rating 3.6/5

Anto Business - 27/01/2020 Confirmed reviews ALL

One person in particular at the reception was particular unpleasant even if she was heelpful

Dear ANTONELLA F., Thank you for taking the time to tell us about your experience at the ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will definitely investigate this matter in order to not happen again and not damage our customer satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me on fl… to discuss this further and also,for future reservations I will personally make sure that you will have a better experience. I look forward to hearing from you. Sincerely, Florin Tircomnicu Operations Manager

Average in every way

Customer review rating 3.6/5

John M. Business - 26/01/2020 Confirmed reviews ALL

Staff friendly, but the hotel is unremarkable. Heater in room not powerful enough to heat the room - so had to ask for a second heater. Hot breakfast food - was tepid at best - even though I went to breakfast at 6.45am. Very limited choice of fresh fruit - limited to apples on 2 of the 3 day stay.

Dear JOHN M., Thank you for taking the time to tell us about your experience at the ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will address this issue to the right department. Please be rest assured that we will take appropriate measures in order to not cause any other damages to our customer satisfaction in the future. Thank you for choosing our hotel and I hope you will give us another opportunity to better serve you in the future. Kind regards, Florin Tircomnicu Operations Manager Sincerely,

Easy stay

Customer review rating 3.6/5

Paul B. Couples - 25/01/2020 Confirmed reviews ALL

Easy place to stay , fits my needs with pet

Lovely cosy.place

Customer review rating 3.6/5

Karen L. Couples - 25/01/2020 Confirmed reviews ALL

Tucked away. Easy access to moterways. Quiet. Great staff. Clean . People must realise it's not Ritz prices. People expect to much. Nothing was any trouble fr the staff. Nice t.v. clean white linen. Tea and coffee. Free WiFi . Towels.good heater. I will return when I need to. Thank you

Dear KAREN l., Thank you very much for reviewing your recent stay at Ibis Coventry South. I am happy that you enjoyed your stay with us and I am delighted to read all the comments regarding the rooms, staff and the service. We strive to offer our guests quality stays and make them feel like in their second home while with us. I look forward to have you back in our hotel in the nearest future . It has been a pleasure to accommodate you and all the good thoughts expressed in the review will keep us motivated to offer you an even better stay than the previous one. Thank you for choosing us, I wish you all the best. Sincerely, Florin Tircomnicu Operations Manager

Comfortable

Customer review rating 3.6/5

Ian Business - 21/01/2020 Confirmed reviews ALL

Warm friendly staff Good quality standard of accommodation

Very good stay

Customer review rating 3.6/5

Manoj Business - 21/01/2020 Confirmed reviews ALL

Easy check-in and check-out. Good room.

Dear MANOJ KUMAR R., We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I am happy to read that you enjoyed your stay and the process of checking in and out was up to your expectations. I am glad that the room suited your needs and I hope you will visit us again in the nearest future. I look forward to see you soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Staff and bed great

Customer review rating 3.6/5

Lucy Solo - 14/01/2020 Confirmed reviews ALL

Fredricko the Italian guy on reception is a credit to ibis south Whitley Coventry nothing is too much trouble for him he always makes my stay a nice one from been on reception to cooking my breakfast the single bed is also very comfy got a full 8 hours sleep

Dear LUCY H., We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with Federico and with other members of the team.I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. It has been a pleasure to have you staying with us for so many times and I hope that you will continue to be loyal to our hotel and we will try our best to offer you the best services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Basic but comfortable

Customer review rating 3.6/5

Mark Business - 10/01/2020 Confirmed reviews ALL

Staff are very friendly and helpful. The place needs an update but is nicer on the inside than outside

Dear MARK G., We very much appreciate your comments regarding your stay at the Ibis Coventry South. I would like to take this opportunity to thank you for being a loyal and valuable guest. Moreover, it has been a long journey with us and we consider you part of the Ibis Coventry South family. As you probably know the hotel has been going through a partial refurbishment and we are pushing forward for an update of the exterior as well. I hope this will be possible in the nearest future. I will share the feedback with the rest of the team and I trust they will continue to provide you with the best services in the future. Thank you again for sharing your experience, and we hope all your upcoming stays will be up to your expectations. Please do not hesitate to contact me for any queries you may have in the future. Sincerely, Florin Tircomnicu Operations Manager Sincerely,

excellent service for your team

Customer review rating 3.6/5

Philip L. Business - 10/01/2020 Confirmed reviews ALL

Very pleasant staff. Only comment is that from a health and safety point of view the stairs from the floor were not working at 06.30 am when your breakfast is open and it was very dark and unsafe. We reported this to your management at the time

Dear PHILIP L., We very much appreciate your comments regarding your stay at the ibis Coventry South. I would like to apologize for the inconvenience had with the stair lights which we took action straight after you mentioned on reception, and fixed them in order to keep our guests safe and prevent them from any incidents. It has been a pleasure to have you staying with us and we will be more than happy to accommodate in the nearest future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Tepid Shower

TripAdvisor rating 3.0/5

973ian Solo travel - 05/01/2020 TripAdvisor review

I Would have been staying for four more nights throughout January but will not do so now. Also the early morning alarm call was not received. Overall a disappointing experience and would not recommend to others

Dear Ian Morella, Thank you for taking the time to write a review about your recent stay. I am very disappointed to read that we failed to offer you a great experience at Ibis Coventry South. I am aware of the missed wake up call by our staff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the team. I have taken measures on this matter and I do believe that our guests experience will not be affected by this miscommunication mistakes. If you give us a chance to earn back your trust, I can assure you that we will try our best to offer a pleasant stay. Please do not hesitate to contact me on h2094-gm@accor.com to discuss this further and hopefully to book you in, in the nearest future. Kind regards, Florin Tircomnicu

Mr

Customer review rating 3.6/5

Mr D. H. Business - 03/01/2020 Confirmed reviews ALL

Comfortable

Dear DIJON H., We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I has been a pleasure to have you staying with us and we will be pleased to see you back on board in the nearest future. I am happy to read that you stay was comfortable and up to your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great start of a new year and we look forward to see you soon. Sincerely, Florin Tircomnicu Operations Manager
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