ibis Coventry South Hotel 2 stars

Extremely cold room with a rusty inadequate radiator. Damp bedding and mattress. Black mould in room. Paper cups for making tea. Out of date milk for making tea. Excrement in toilet. drafts coming in through door and window. Booked out within an hour and found a local Premier Inn for the same price.

Great customer service from the receptionist. Nice and quiet area

Brief overnight stay for work - location worked well.

If you are planning an expedition to the Antarctic, consider staying here first. If you can spend a night in one of the rooms without getting hypothermia, you can go see the penguins any time. I’ve never stayed in a room where despite the heater, I could see my breath and was physically shaking under the covers. Also, you will never be lonely here. The mould spores on the walls and on the ceiling will keep you company.

Nice and friendly staff always there to help or assist. Rooms are small but cover all your basic requirements. Beds are large and comfortable. It is also nice and quiet away from the city centre and on the main ring road.

Was just a place to sleep and although it was clean we needed to air the room as it smelt so musty. Many guests were smoking weed out of their doors too.

pleasant, clean tidy room

Not safe environment Not professional Loud music Chaos in car park

Not happy with takeaway as no fruits and fruit juices. No veg at all despite high price.

Very clean and tidy Come and go with no hassle and free parking Had to get more pillows but was easily sorted However a couple of small maintenance issues Sink tap runs hot when on cold and visa versa plus it needs screwing down as very loose Kettle needs replacing as switch does not stay on to boil but apart from that would stay here again

Was lie my stay. Calm and quiet with friendly staff and very clean.

On suite was not clean. Only a small towell provided. The cleaners in the morning 9am started banging on my door which woke me up. Bed was uncomfortable. Will not use any ibis again

Disappointing service. Stay was very poor, we cancelled the second night of our stay. Disarrayed management, poor utilities in room, noisy and not comfortable.

Awful I was given the wrong room key as it was already occupied. I entered the room and there was a couple doing "adult things" Both of us were equally embarrassed The hotel have me a new room and told me the room was free of charge. I'm fact I was charged I rang for a refund, the call was via an Indian call centre. They could not give me one immediately so a manager rang me back a few days later. I couldn't take the call. They never rang back. Please can someone contact me. I have not had a refund

Motel type establishment. Ideal for our purposes. Fairly close to city and nearby restaurant, museum, etc. Hotel facilities were restricted due to covid 19 and hotel had just recently re-opened, so no hot breakfast in morning but a continental style was provided along with hot drinks.