Not very good,pillows hard bed hard, bad draft through broken vent at top of the door. Breakfast cold both mornings, first morning no plates had to ask then they were cold, second morning no knives had to ask. The heat lamps that’s for food only one in the middle so food at ether end not kept hot. Poor value for money expensive for a 2 star.

well located friendly staff and very clean fresh rooms

Comfortable and economically priced accommodation for a weekend in Coventry. Reception staff were friendly, courteous and competent.

One of the friendliest hotels I have stayed in. The IBIS is not luxurious but it is always clean and the team there are keen to do everything they can to make staying there a pleasant experience. The rooms are spacious for a hotel at this price, with plenty of storage space and a usable desk. The hotel itself is easy to find with plenty of free parking on site and only a few minutes from the Center of Coventry.

Arrived at hotel after being directed to a car park by satnav, Hotel wanted photo ID. I had not see this when booking, Confusing. Room clean and tidy, also quiet.

Staff very helpful and locating a room with our dogs on the ground floor was first class.

Room was cold

Overall the stay was ok except a few hiccups such as noisy neighbours, guests being loud when walking outside, better breakfast choice. Toilet flush and shower barely had minimal pressure.

Friendly Staff, great accommodation, very clean adequate rooms. Comfortable beds

Very clean and comfortable. The lady manager was very welcoming, professional and provided exceptional service. My only reservation is the thinness of the bedding, which required the heating to be turned up higher. This meant the room was apt to be a little stuffy during the night. However, this has been the same at all the Ibis branded hotels in which I have stayed. Perhaps make available an additional blanket for the odd cold-blooded guest?

We stayed 1 night for an event we were attending. First impressions aren’t great with motel style rooms. However once inside the room was spotless. Recently refurbished so modern and comfortable. I would suggest the hotel increase lighting in the car park and improve the food options. But apart from that I’d stay again

Although the rooms etc are clean and modern the actual site is Motel style similar to Butlins holiday camps of the 1970s. Hotel is overpriced for what you get probably due to Ibis trying to claw back money lost during covid. I felt sorry for the staff who seemed to work very hard to make the stay as pleasant as possible whilst under exceptional demands from their employers. Shortage of correct glasses at the bar, items on the menu not available food menu limited. E.g. Gin and tonic in a pint glass? I wouldn't stop here again and would probably not use acccor group hotels in the future. Like I said" staff were great but ibis (Accor) management get your act together if this is an example of one of your sites and give the staff the tools to improve.

Nice and friendly staff always there to help or assist. Rooms are small but cover all your basic requirements. Beds are large and comfortable. It is also nice and quiet away from the city centre and on the main ring road.

Motel type establishment. Ideal for our purposes. Fairly close to city and nearby restaurant, museum, etc. Hotel facilities were restricted due to covid 19 and hotel had just recently re-opened, so no hot breakfast in morning but a continental style was provided along with hot drinks.

Overall nice. But toilet flush was not working, room locked out many times with the key not responding. Nice Breakfast with variety of options, with Cold and Hot foods. Structure is very old though, stairs and pavements are a mess.