ibis Manchester Centre Princess Street Hotel 2 stars

Love the accommodation love the breakfast reception welcome us they were so nice to us the room was clean I sleep comfortably brilliant I will stay a ibis again .

Clean hotel and comfy room in the centre. It's an affordable price. The staff were nice. I would stay here again.

This hotel is close to Manchester University, train station, China town and shopping centre. It was so easy to arrange wonderful journeys through our stay in Manchester. The staff is smart to provide breakfast and local knowledge. We appreciate this trip with the support of IBIS.

Fred was Super friendly, and made the stay very pleasant for us :)

Staff fantastic. Hotel interior dull and aged looking. Room was in need of painting and decorating. Dirty set of hand prints present on ceiling. Curtains especially net one felt dirty. Bathroom looks aged and old. Dirty dishes outside rooms on corridor floor remained for my 2 night stay. My most disappointing factor of stay was the condition of the towels. Certainly not white more grey washed out colour. No two towels the same or same quality. Felt slightly disgusting using them. And no hand towel present. As a NHS frontline worker was concerned how long the hot water tap reaches a suitable warm temperature to wash hands to prevent COVID. And indeed if hot enough. Very concerning. No time to complain direct to staff as so busy working long hours at NHS during stay. This review is very negative but prefer to be honest. As I said reception staff only positive of stay. Will not visit hotel on next Manchester visit.

It was a nice experience with a reasonable price.

Great central place, COVID safe and lovely staff

I am well looked after and all my needs are catered for

As usual a very enjoyable and relaxing time.

Great experience and very glad about how you welcome your customers

the room was really nice and clean the hotel was beautiful. The staff was amazing very helpful and polite. The whole experience was perfect

Tv screen smashed Txt the number to order food for txt and collect and no response at all so had to use subway up the road

Unfortunately due to Covid-19 restrictions there was very little to eat particularly for breakfast, however, the staff were very helpful and did their best to accommodate.

Well laid out Covid-safety procedures. I didn’t come into contact with anyone apart from the receptionist who, like me, had PPE in place.

I've stayed at this hotel many times. It's in a central, yet relatively quiet location, with a handy mulit-storey car park next door. It's also not too far from Piccadilly Station, so it's conveniently located however you choose to travel to it. Budget friendly, but a step up from a Travelodge. On this stay, I was disappointed to find only one towel in my room. For a single person, you should be supplied with a hand towel and bath towel as a minimum. Instead I was only supplied with a modest towel which was nearly threadbare. On my way out of the hotel, I asked if I could collect a second towel on my return. The guy on reception was very friendly and assured me he would arrange for a second towel to be put in my room whilst I was out. Unfortunately, at no point during my stay, did the second towel materialise. On this occasion I was also disappointed with the state of the reception area. It was dark and dingy and looked cluttered and untidy - this wasn't anything to do with the additions to comply with Covid regulations, but more a failure to ensure that the tables and chairs in the reception area were arranged neatly and surfaces kept free of clutter. It looked pretty unloved and didn't create a positive first impression. All relatively minor gripes on what was overall a satisfactory stay.