Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.3/5 1,045 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,045 reviews

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

Good sized rooms - but was unaware that shower was in the bath! Not ideal for me as I am disabled

Dear Michael S., Thank you for your feedback. We're pleased to hear that you found the room spacious. We're sorry that the shower-over-bath arrangement was not suitable for your needs. The room booked was one of our standard rooms, which are equipped with a bath and overhead shower. We do also offer fully accessible rooms with wet room facilities, designed to provide easier access for guests with mobility requirements. We would be delighted to assist with arranging one of these rooms for any future stay. Thank you for bringing this to our attention, and we hope to welcome you back again. Sincerely, Angie

Customer review rating 4.0/5

Roger B. Couples - Confirmed reviews ALL

Flew in a day before cruise departure. Excellent location and plenty of shopping time right on the door step.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that our location was ideal for both your cruise departure and shopping plans. It is great that arriving a day early gave you time to explore and enjoy the nearby attractions. We appreciate your feedback and hope to welcome you back on your next cruise adventure. Best wishes, Kateryna

Customer review rating 5.0/5

Linda M. Families - Confirmed reviews ALL

Room very spacious, very close to shops,bars and restaurants, found the staff very helpful. Breakfast was great plenty of choice.

Dear Guest, Thank you for your wonderful review and perfect rating! We are delighted to hear that you had a comfortable stay and enjoyed our spacious rooms, convenient location, and the variety offered at breakfast. It is especially rewarding to know that our team made a positive impression with their helpful service. We truly appreciate your feedback and look forward to welcoming you back for another great stay. Best wishes, Kateryna Ilchenko

Customer review rating 3.5/5

Sallyanne E. Couples - Confirmed reviews ALL

Good position but place looking tired. Mattresses not very comfortable.

Dear Guest, Thank you for your feedback and for your loyalty as an ALL Gold member. We're pleased you enjoyed our location, breakfast, and the service provided by our team. However, we're sorry to hear that the mattress comfort, air conditioning, and some areas of the room did not meet your expectations. Your comments have been shared with the relevant teams for review. We appreciate your feedback and hope to welcome you back for an improved experience in the future. Kind regards, Reception team

Customer review rating 5.0/5

Tracy C. Families - Confirmed reviews ALL

The lack of air con would unfortunately make me choose elsewhere. Location to station is great and the staff brilliant

Dear Guest, Thank you for your excellent review and for your kind comments about our location and team. We are delighted that you enjoyed your stay and that so many aspects of your visit met your expectations. We appreciate your feedback Thank you for sharing your thoughts, and we hope to welcome you and your family back again in the future. Kind regards Reception team

Other web-users rate our hotel

  • 826 reviews 9.5/10 Location
  • 1,187 reviews 6.3/10 Room
  • 1,005 reviews 8.6/10 Service
  • 21 reviews 3.8/10 WiFi
  • 644 reviews 5.5/10 Comfort
  • 434 reviews 7/10 Cleanliness
  • 391 reviews 7.2/10 Breakfast
  • 275 reviews 5.5/10 Value

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