Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.0/5 1,431 reviews

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

ALLSAFE approved hotel

Our accommodation(s)

All modern, spacious bedrooms include dedicated workspaces and plenty of natural light. Fast WiFi makes remote working easy, while mineral water and tea and coffee-making facilities mean guests can stay refreshed night and day. Novotel rooms are designed with comfort in mind. Kick back and watch TV or settle in and focus. Visiting with family? All rooms include a sofa bed, which can be converted to accommodate extra guests. Pet-friendly rooms are also available.

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,431 reviews

TripAdvisor Rating  4.0/5  2,360 reviews

great customer service

Customer review rating 5.0/5

Cav Business - Confirmed reviews ALL

easy check-in, great reception staff, clean rooms and comfy bed :)

Dear Cavita, We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with Maeva and also our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Team Leader Novotel Southampton

As usual an enjoyable stay.

Customer review rating 5.0/5

M C. Couples - Confirmed reviews ALL

Stayed here again and the reason I keep returning is because its always an enjoyable stay. Check in Quick and efficient. Hotel lovely and clean, including reception and Bar seating. The Bar food is very nice and the Bar staff were friendly. Bedroom as per usual clean and plenty of room with one of my favourite things is the nice Twin beds which are wider than average. Toiletries provided and clean towels.

Dear Michelle C., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giggs Singh Front Office Supervisor Novotel Southampton

Good Stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The room was a little uncomfortable at first. The heating being broken and I found the matress very hard. I spoke with the staff and it was fixed that day. The housekeeping staff were very kind and were more than happy to supply me with an extra dovet when I wasn't sure if the additions would be comfortable enough. The breakfast staff were amazing. Kind, cheerful and welcoming even when it was busy. The kitchen and bar staff were so helpful and the front of desk staff always ready to assist.

Dear Carly R., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giggs Singh Front Office Supervisor Novotel Southampton

Very welcoming. Reception Manager gave me flexibility within my booking due to rail uncertainties.

Customer review rating 4.5/5

George Business - Confirmed reviews ALL

Very quiet and comfortable room which made the stay enjoyable. Good facilities and high standard of cleanliness throughout the hotel. Tasty range of foods for breakfast with excellent scrambled egg cooked to order...much appreciated.

Dear George Robert L., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giggs Singh Front Office Supervisor Novotel Southampton

Useful base for visit

Customer review rating 4.5/5

Neil A. Families - Confirmed reviews ALL

Friendly staff in a busy hotel

Dear Neil A., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giggs Singh Front Office Supervisor Novotel Southampton

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Other web-users rate our hotel

  • 701 reviews 9.3/10 Location
  • 1,437 reviews 5.4/10 Room
  • 1,208 reviews 7.7/10 Service
  • 12 reviews 6.8/10 WiFi
  • 674 reviews 4.6/10 Comfort
  • 639 reviews 6.5/10 Breakfast
  • 639 reviews 5.2/10 Cleanliness
  • 417 reviews 4.5/10 Food

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