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Novotel Southampton Hotel 4 stars

TripAdvisor rating 4.0/5 2,149 reviews
Novotel Southampton
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+ 22 Services
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Room 1

Number of guests
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Hotel extras

  • Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port

  • Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV

  • Wedding facilities capable of accommodating 330 guests

  • Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes

  • 10 meeting and banquet rooms, capable of holding 500 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Southampton

1 West Quay Road
S015 1RA
southampton
united kingdom

Tel: +442381072800

Fax: (+44)2380/222158

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOUTHAMPTON COACH STATION :  

  • By plane

    EASTLEIGH At 11.26km / 7 miles

  • By plane

    LONDON HEATHROW At 112.64km / 69.99 miles

  • By boat

    RED FUNNEL - TOWN QUAY At 1km / 0.63 miles

  • By car

    M 27 JUNCTION 3 At 4.83km / 3 miles

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :50.904846, -1.414687

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: 3
  • Area: From 21m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Executive Room 1 Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Ady: Cruise and Heritage room.

  • Max. number of persons: 4
  • Area: From 21m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Georgiana: Vintage Floral room

  • Max. number of persons: 4
  • Area: From 21m²
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Agnieszka: Forest room

  • Max. number of persons: 4
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 504 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Southampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,051 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,149 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Poor

Customer review rating 4.2/5

Lucy Families - 03/12/2019 Confirmed reviews ALL

There were barely any staff, and those around we’re unresponsive and unhelpful. 3 of my party waited 1.5 hrs to get their room because it wasn’t ready. This was a massive issue because we needed to get ready for my mums 70th birthday party. So all crammed in my room. We tried the pool which was so cold the kids turned blue. My room was very unclean, the light switch in toilet was black with filth. Just a really unpleasant stay. We chose Novotel for its facilities but it was a massive let down. Parking £10!!!! Ridiculous given how expensive rooms are and nowhere else possible to park. Could only use pool once because the following day I woke up with conjunctivitis, likely due to pool being dirty is what I’ve been advised by my Gp.

Dear Lucy r., Thank you for taking the time to share your feedback. I am really sorry about waiting times for room during the cruises and weekends time we are extremely busy. Please accept my full apology. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry to hear about all of inconveniences during your stay. Please accept my full apology of behalf of our staff. I do hope we can gain your trust back and serve you better in near future. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

First time at a Novotel hotel and we were impressed.

Customer review rating 4.2/5

John C. Families - 03/12/2019 Confirmed reviews ALL

We found all your staff not just helpful and friendly and appeared to be proud to work there.

Dear John C., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Convenient short break stay

Customer review rating 4.2/5

Sharon V. Friends - 03/12/2019 Confirmed reviews ALL

Always stay here but to be honest was on fourth floor and could do with decorating new carpets as even the hallway is quite stained. Our key card kept not working very inconvenient going up and down and yes it was kept away from mobiles.

Dear Sharon V., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am very sorry to see you disappointed. Your constructive comments are important for us and will help us to improve and push for some refurbishment in the hotel. Keeping our room is a priority and we work on a daily basis to improve our quality. I do hope we can gain your trust back and we will see you once again in a near future. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Clean comfortable room, good breakfast room and food

Customer review rating 4.2/5

Anonymous Solo - 03/12/2019 Confirmed reviews ALL

fine

Dear Martin J., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

New experience with Novotel Southampton

Customer review rating 4.2/5

Luqman M. Business - 02/12/2019 Confirmed reviews ALL

Check in/out was nicely executed, thanks for early check in. However, there were several bathroom leaks. 1) basin outlet pipe has minor leak 2) water leak into bedroom area. Carpet was wet and remained damp for several days after leak was fixed. No attempt on drying the carpet and it cause awful smell due to probably fungul/bacterial breeding. I had to vent out the air through window opening each time i got back. Whoever took action on bathroom leak and wet carpet should have done more than just fixing the leak.

Dear Luqman M., Thank you for your stay in our hotel. Your constructive comments are important to us and we will investigate further the mater about the maintenance issue. I am extremely sorry about the poor service provided. I do hope we can gain your trust back and we will see you once again in the future, Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

Very good

Customer review rating 4.2/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

Very good

Dear Hunter K., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

The hotel looks tired

Customer review rating 4.2/5

Anonymous Couples - 29/11/2019 Confirmed reviews ALL

We have stopped a number of times but I think it’s time we looked at other options. The thermostat was broken so we could not change the temperature and the bath plug didn’t work.

Dear John M., Thank you for your stay in our hotel. Your constructive comments are important to us and we will investigate further the mater about the management issue the plug and thermostat. I am extremely sorry about the poor service provided. I do hope we can gain your trust back and we will see you once again in the future Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

Staff very helpful and accommodating

Customer review rating 4.2/5

Virginia A. Couples - 27/11/2019 Confirmed reviews ALL

Experience staying with you guys was great no complaints

Dear Virginia A., Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind Regards Iwona Kowalczyk Guest relations Novotel Southampton

Ideal

Customer review rating 4.2/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

Very friendly helpful staff. Great Service. Very impressive Breakfast Buffet. Ideal Hotel location. Nice room. All the requirements for a really great stay

Dear Brian D., Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

reliable Novotel experience

Customer review rating 4.2/5

P M. Couples - 26/11/2019 Confirmed reviews ALL

Pleasant Novotel, could be anywhere in Europe which is fine by me. Bar was not quite as good as in some places and the food being served in the bar did not look that great. No nibbles given with our drinks.

Dear pauline M., Thank you for taking the time to share your feedback. While I wish you had a better experience in our bar/restaurant, it is feedback like this that we learn from and use to improve. I do hope this will not deter you coming back once again in the future, Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton
Customer review rating 4.2/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Visit rather spoiled by having no cold water in the morning meaning no working toilet

Dear John R., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience, Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Good Hotel

Customer review rating 4.2/5

John. Families - 25/11/2019 Confirmed reviews ALL

Nice hotel situated in a good location for Southampton and local areas. Lobby is welcoming and staff were friendly and helpful. Rooms were relatively clean and beds comfortable. Breakfast was good with a varied choice of dishes including hot and cold choices. Overall a decent experience. Slightly expensive and you have to pay extra for parking.

Dear John R., The team and I very much appreciate your comments. We are so pleased that you had an enjoyable time during your stay with us and your room met with your expectations. I will pass your comments on to the team. Again thank you for your kind words and we are looking forward to your next stay with us. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Enjoyed stay post cruise

Customer review rating 4.2/5

M .. M. Couples - 25/11/2019 Confirmed reviews ALL

Nice room and good facilities only problem was no handrail near the bath. Breakfast was very good with a reasonable variety to choose from. Enjoyed stay

Dear Michael M., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Dissapointing

Customer review rating 4.2/5

J. F. Families - 25/11/2019 Confirmed reviews ALL

Unfortunately there was no cold water in the room in the morning. We had to shower under hot water which was interesting! I also left my pyjamas in the room (hanging on the back of the bathroom door) and when I called later once I got home and unpacked the hotel tells me nothing was found!

Dear F. J., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We tried to contact you regarding the pyjamas, as we will need description of it and contact the laundry company if they have it, If you wish so, please get back to me on H1… Kind regards Iwona Kowalczyk Guest relations Novotel southampton
Customer review rating 4.2/5

Anonymous Couples - 23/11/2019 Confirmed reviews ALL

Very satisfied and cannot thank everyone due to my admission to hospital and help to my wife re additional nights stay. Also keeping suitcase till we could collect it.

Dear Douglas H., We very much appreciate your comments regarding your stay at the Novotel Southampton. All of us would like to wish you a very quick recovery and It was our pleasure to help. I hope you will come back to us shortly! Kind Regards, Magdalena Baranowska Guest Relations Novotel Southampton

Excellent staff

Customer review rating 4.2/5

Jmw Couples - 23/11/2019 Confirmed reviews ALL

Friendly,welcoming staff Good breakfast Bar staff treated us as old friends

Dear Jillian W., Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

Great Nights Stay as Always

Customer review rating 4.2/5

Stuart P. Business - 22/11/2019 Confirmed reviews ALL

Always stay at this Hotel when I'm in Southampton, always a pleasant experience, staff are always friendly and helpful and the rooms have everything you need for your stay which is why I always comeback, have recommended it to a few colleagues and last week there were 4 of us there on the same night. Only one small issue this time though somebody forgot to put the Heater on for the Swimming Pool it was a little cold !!. See you again in January

Dear Stuart P., We very much appreciate your comments regarding your stay at the Novotel Southampton. I am very happy to see that you feel in our hotel comfortable. It means a lot for us! Please accept my apology for the swimming pool temperature. See you once again in January! Kind Regards, Magdalena Baranowska Guest Relations Novotel Southampton

A pleasant stay

Customer review rating 4.2/5

David Couples - 21/11/2019 Confirmed reviews ALL

A 2 night stopover after a long flight from Australia. Bed was comfortable and room well laid out. The toilet did remind us a little of the aircraft toilet and probably had less space!

Dear David W., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Centrally situated. Service and food selection good

Customer review rating 4.2/5

Danny Business - 21/11/2019 Confirmed reviews ALL

Met all my expectations,

Dear M., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

Very pleasant

Customer review rating 4.2/5

Jason H. Couples - 20/11/2019 Confirmed reviews ALL

Very friendly staff helpful from the start and all of our stay

Dear Jason h., Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton
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