Information message

Novotel Southampton Hotel 4 stars

Customer review rating 4.2/5 7,561 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Novotel Southampton
See on a map
+ 22 Services

Hotel extras

  • Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port

  • Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV

  • Wedding facilities capable of accommodating 330 guests

  • Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes

  • 10 meeting and banquet rooms, capable of holding 500 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Shoe shine machine
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Southampton

1 West Quay Road
S015 1RA southampton
united kingdom

Tel: +442381072800

Fax: (+44)2380/222158

Check-in from 14h00

Check out up to 12h00

  • SOUTHAMPTON COACH STATION : 

  • By plane

    EASTLEIGH At 11.26km / 7 miles

  • By plane

    LONDON HEATHROW At 112.64km / 69.99 miles

  • By boat

    RED FUNNEL - TOWN QUAY At 1km / 0.63 miles

  • By car

    M 27 JUNCTION 3 At 4.83km / 3 miles

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :50.904846, -1.414687

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

Executive Room 1 Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Ady: Cruise and Heritage room.

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Georgiana: Vintage Floral room

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Business Desk
  • Bathroom products
  • Iron

MyRoom by Agnieszka: Forest room

  • Max. number of persons: 4
  • Business Desk
  • Bathroom products
  • Iron
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel. Closed down right now, pub is serving food.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 504

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Southampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,561 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,209 reviews

Essential Business traveller

TripAdvisor rating 2.0/5

jamesashton019 Business - 18/04/2021 TripAdvisor review

Arrived at a booked stay at Ibis, this hotel was closed and was transferred to the Novotel opposite. The reception was helpful and polite. Room was dated but clean, however was very cold despite heating. Lost loyalty stay due to swap - frustrating.

Dear jamesashton019, thank you for taking the time to share your feedback with us. I'm sorry to see that you were disappointed with your stay. Your original booking was made with ibis Budget Southampton, and therefore it is not eligible for loyalty points, as is the case with all bookings at Ibis Budget Hotels. I do apologize if this was not made clear to you at the time of booking. Due to the pandemic you were upgraded complimentary to the Novotel, however the rate that you paid, and the conditions of that booking do still apply. I do hope that we have a chance to welcome you back again in the future. Sincerely, Patina Farnham General Manager

Well located and safe

Customer review rating 4.0/5

Anonymous Business - 15/04/2021 Confirmed reviews ALL

Given our need to travel in lockdown, we found the hotel well appointed and spotlessly clean. Hope to stay again in more relaxed times

Dear Lesley D., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Well located & Good stay

Customer review rating 5.0/5

A. W. Couples - 13/04/2021 Confirmed reviews ALL

It is convenient not far to WestQuay shopping centre and is nice & quiet.

Dear W. A., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Good Stay

Customer review rating 4.5/5

Dorritt Business - 12/04/2021 Confirmed reviews ALL

On check in I was bit disturb, when I was asked to show my ID, by the Assistant Manager, I have never been asked this in all the hotels I have stayed at, so I was extremely concerned, However I repentantly showed it to him. I then requested a room with a bath, I was upgraded to a nice room and offered additional heating for the room. Overall my stay was pleasant.

Dear Dorritt A., We very much appreciate your comments regarding your stay at the Novotel Southampton. At our hotel we ask all guests for ID at the hotel level this is part of our procedure which has been put into place and is out of our hands but I am sorry you was disturbed by this matter. I am glad that you did enjoy your stay with the accommodation itself with the upgrade for your room and the additional heating which was provided. We welcome you back to our hotel in the near future. Kind Regards Benjamin Plumb Guest Relations

Very comfortable

TripAdvisor rating 5.0/5

Keitht2 12/04/2021 TripAdvisor review

My room was spotlessly clean, spacious with a very comfortable settee which I later realised was a bed setter. I had an excellent night’s sleep on the best mattress I have ever encountered in an hotel. The shower was also excellent. There was a generous selection of teas and coffee available and, for the first time ever in my experience of an hotel small cartons of fresh semi-skimmed milk. In the past I have been a frequent user of Ibis hotels but on this occasion due to reduced numbers as a result of Covid all Accor guests were accommodated in the Novatel. In the light if my experience here my next bookings will definitely be with Novatel.

Dear Kietht2, thank you for your lovely review. I'm delighted to see that you not only enjoyed your stay, but will be continuing to choose Novotel in the future. We look forward to welcoming you back! Sincerely, Patina Farnham General Manager Novotel Southampton

Good

Customer review rating 4.5/5

Jon Business - 08/04/2021 Confirmed reviews ALL

Short visit for work. Good warm comfy rooms

Dear Jonathan H., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

good stay

Customer review rating 5.0/5

Dr J. M. Business - 06/04/2021 Confirmed reviews ALL

everything perfect, only central heating needs improvements

Dear Jawaid M., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with Brian and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Kowalczyk Novotel Southampton

Very satisfactory.

Customer review rating 4.0/5

Anonymous Business - 06/04/2021 Confirmed reviews ALL

Efficiently run during a pandemic.

Dear Dave B., We very much appreciate your comments regarding your stay at the Novotel Southampton. Please accept my full apology that air cooling system made for you inconveniences. Unfortunately our system need a little bit more time to catch up the right temperature whilst temperature outside is dropping off quite quick. Once again I would like to truly apology and I do hope see you once again in near future. Kind Regards Iwona Kowalczyk Novotel Southampton

Very helpful staff

Customer review rating 5.0/5

Nitin P. Solo - 30/03/2021 Confirmed reviews ALL

Just what I neede

Dear Nitin P., Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Friendly, Helpful staff

Customer review rating 4.0/5

Phil Business - 28/03/2021 Confirmed reviews ALL

Room nice, clean and spacious. Bathroom needed a little work. Room was slightly too cold for me.

Dear Philip B., Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience with the bathroom and room temperature did not meet your expectations; please allow me to express my sincerest apologies. I do hope we will see you once again in a near future. Kind regards Iwona Kowalczyk Novotel Southampton

Good stay

Customer review rating 5.0/5

Bhupinder Business - 18/03/2021 Confirmed reviews ALL

Excellent all round

Dear Bhupinder A., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. Thank you for staying at the Novotel Southampton we welcome you back for your next stay with us. Sincerely, Benjamin Plumb Guest Relations

Southampton Central great hotel

Customer review rating 4.5/5

Steve W. Business - 16/03/2021 Confirmed reviews ALL

Close to the station,and the docks. Clean,tidy,efficient and does everything wanted....

Dear Steve W., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially our housekeeping team. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Guest Relations Novotel Southampton

Comfortable and Convenient

Customer review rating 4.0/5

Marioski Business - 07/03/2021 Confirmed reviews ALL

The hotel provided a comfortable and convenient place to stay. Covid-19 protocols were well managed and service did not suffer due to the extra restrictions

Dear Mr. W. Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Great during lockdown

Customer review rating 4.5/5

Martin Business - 06/03/2021 Confirmed reviews ALL

Staying in a hotel during lockdown is not great but the staff on reception were very welcoming and the room was fine.

Dear Mr. T. Thank you very much for taking the time to give us your feedback. It is such a pleasure to read that you felt welcome thanks to the reception girl and I am sure she will be so happy to read your comment. We hope to see you really soon in our hotel. Kind Regards Iwona Kowalczyk Novotel Southampton

Strange times but felt safe

Customer review rating 4.5/5

Mark B. Business - 06/03/2021 Confirmed reviews ALL

Business stay Easy to find Clean Good room service meals Easy checkout

Dear Mr. B. Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

Great stay

Customer review rating 5.0/5

Michele Families - 05/03/2021 Confirmed reviews ALL

The staff were amazing especially the lady on the front desk so helpful. The social distancing and cleanliness was excellent as was the room service. Would recommend to everyone to stay here. Thank you for making our stay great in these unprecedented times

Dear Michele Thank you for taking the time to tell us about your stay. It is always a pleasure to receive nice feedback about your stay., I am sure Iwona ( lady on the front desk) and team they will be so happy to read your comment, We look forward to welcoming you back again soon. Kind Regards Guest Relations Novotel Southampton
Customer review rating 4.5/5

Anonymous Business - 03/03/2021 Confirmed reviews ALL

Despite the technical issue had in this occasion the people are very friendly and really helped

Dear Ms. R. Thank you for taking the time to leave this review. I am sorry about our technical issue during your stay, I hope we can welcome you back to Novotel Southampton in the future. Kind Regards Iwona Kowalczyk Front Office Team Leader

Good stay

Customer review rating 3.5/5

Anonymous Business - 02/03/2021 Confirmed reviews ALL

No running water

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Southampton. First of all I would like to apology for the situation with water issue which was unexpected for all of us I do understand your frustration Once again please accept my truly apologies and I do hope you will give us one more chance to serve you better in the near future. Kind Regards Iwona Kowalczyk Front Office Team Leader

Restfull stay

Customer review rating 5.0/5

Anonymous Business - 27/02/2021 Confirmed reviews ALL

very memorable night

Dear Mr. S. Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Novotel Southampton

near to my work

Customer review rating 4.5/5

Jon Business - 25/02/2021 Confirmed reviews ALL

I've stayed a few times at this hotel and always have a nice experience. The staff are very welcoming and helpful. I was upgraded to an executive room which was very comfortable. The hotel is located a few minutes walk to my work and i start very early in the morning. I don't drive so it is very useful for me to stay here sometimes when i'm working.

Dear Jonathan, Thank you for your kind comments. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind Regards Iwona Kowalczyk Novotel Southampton

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in southampton