Novotel Southampton 4 stars

Name: Novotel Southampton | Southampton City Centre Hotel | Accor Hotel - ALL
Address: 1 West Quay Road, SOUTHAMPTON, SO15 1RA, United Kingdom
Telephone: +442381072800
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,498 reviews

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1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

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Novotel Southampton

Hotel that makes every moment matter

The 4-star Novotel Southampton is in Southampton City Centre, an ideal base for business or leisure stays overlooking the historic port. The hotel is a short stroll from Southampton Central train station and city attractions, including the Titanic Museum. Get to New Forest National Park or Peppa Pig World in no time, or explore nearby beaches and the waterfront. Whether you're cruising from Southampton, enjoying a weekend break or visiting on business, the Novotel Southampton helps you feel at home.

This family-friendly hotel boasts a fully-equipped gym, indoor heated pool and sauna. Computer games in reception help keep kids happy. Plus, breakfast is free for under-16s. A choice of family and pet-friendly rooms mean plenty of space for everyone. Our 10 flexible events spaces can accommodate up to 450 guests, perfect for meetings, conferences or special celebrations. Modern rooms with dedicated work spaces and free Wi-Fi make the Novotel Southampton ideal for business stays.

"The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that whether you're staying with us for business or pleasure, you can feel at home."

Patina FARNHAM, Hotel Manager

ALLSAFE approved hotel

Hotel extras

City centre location close to Southampton train station and cruise terminals
Onsite car park
Leisure facilities including a gym, heated swimming pool and sauna
Family and pet-friendly room options
Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Room

Standard Room with Queen bed + convertible Sofa

4 persons
21 m² / 226 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Room

Superior Room with Queen bed + convertible Sofa

3 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

Room

Executive Room 1 Queen bed + convertible Sofa

4 persons
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

Room

Standard Room with 2 single beds

2 persons
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

Room

Accessible Superior Room with 1 double bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Accessible Standard Room with 1 double bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

+44 23 8107 2800

+44 23 8022 2158

Railway station
Bus stop
Highway exit
Ferries

CENTRAL STATION

Railway station

Access: 400 m / 0.25 mi 3 min walk

NATIONAL EXPRESS

Bus stop

Access: 800 m / 0.5 mi 8 min walk

CENTRAL STATION

Bus stop

Access: 800 m / 0.5 mi 8 min walk

RED FUNNEL - TOWN QUAY

Ferries

Access: 1 km / 0.63 mi

M 27 JUNCTION 3

Highway exit

Access: 4.83 km / 3 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

The Portside Table

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Good hotel with friendly staff and comfortable rooms

Baylovers Couples - 9/21/2023 TripAdvisor review

We stayed here for quite a few nights and enjoyed our stay. The hotel was clean and the rooms were comfortable. The staff were friendly and did everything to make our stay pleasant. The hotel is in a good position within walking distance of shops, restaurants and bars

No Drama

Peter W. Business - 9/20/2023 Confirmed reviews ALL

I arrived at reception and had no issues in checking in staff very attentive as always.

Well located-outdated grubby room

Natascha Families - 9/19/2023 Confirmed reviews ALL

Bedroom was grubby, bed uncomfortable but clean. Really disappointing for £284 a night, expected much higher standard. Breakfast was fab and staff were really friendly and helpful.

Average stay

S L. Couples - 9/19/2023 Confirmed reviews ALL

Hotel ok & slept ok but badly stained bedroom carpet. Also I dropped something by side of bed and had to pull the sofa out, the dust, debris & rubbish built up behind the sofa was unbelievable and clearly had not been cleaned for months. Room decoration was tired looking and was not a £252 a night stay. Final comment directed to bar staff on duty later in evening. None of the 3 members showed any customer service training with one being quite abrubt and rude. Check in staff very pleasant.

Poor nights sleep

Julie K. Families - 9/18/2023 Confirmed reviews ALL

Red hot room, given 2 fans which were not PAT tested and kept breaking down throughout the night. Couldn't open the window as there were major night time road works until almost 3am. The shower flooded the bathroom. No shower gel in the container. Total madness.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

733 reviews 9.2/10 Location
1,313 reviews 5.4/10 Room
1,142 reviews 8/10 Service
14 reviews 4.8/10 WiFi
631 reviews 4.2/10 Comfort
538 reviews 7.3/10 Breakfast
532 reviews 5.6/10 Cleanliness
395 reviews 4.9/10 Food

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All our hotels in Southampton

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.