Novotel Southampton

Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.0/5 1,244 reviews

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Hotel extras

  • Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port

  • Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV

  • Wedding facilities capable of accommodating 330 guests

  • Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes

  • 10 meeting and banquet rooms, capable of holding 500 guests

ALLSAFE approved hotel

Hotel location

Novotel Southampton

1 West Quay Road
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel. Closed down right now, pub is serving food.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,244 reviews

TripAdvisor Rating  4.0/5  2,341 reviews

Very disappointed

TripAdvisor rating 1.0/5

jonathan h Friends getaway - TripAdvisor review

We looked on the internet and saw this Novatel hotel very appealing from the photos. Boy, what a disappointment! Nothing like what they posted. Just a plain walls with 2 beds with white bed sheets. Even Motel6 is so much better than this. It was a warm day and there is NO AC. I called the technical support guy and he told me to leave the thermostat at 0 and the cold will eventually come. NO it never came. To make things work, their windows can only be opened a few inches, probably for security reasons. The next day when I checked out, only then the receptionist told me the hotel does not have AC. The technician guy lied to me. Also the hotel hallways are very narrow, dim and dingy. I stayed at other Novatels in the past and they are superb. Definitely not this one. Less than 1 star. The only good thing is, the breakfast buffet is good. Overall I'm very disappointed at this hotel especially we paid over US $225 for that Saturday night. Oh, and the hotel parking is a mess

Good location

Customer review rating 3.0/5

Marin Families - Confirmed reviews ALL

Comfy bed clean room but bit dated. Breakfast disappointed quality of breakfast. Also chose room that was a special room decor but didn’t look like internet advertised did report to reception nothing done about it

have stayed in cheaper 3 star hotels with more facilties

Customer review rating 2.5/5

Bill Families - Confirmed reviews ALL

a basic bums on beds Hotel, Breakfast run out of orange juice, not good for a 4 star hotel

Great 10 night stay for the Boat Show

Customer review rating 5.0/5

Martin R. Business - Confirmed reviews ALL

Excellent service by the hotel staff, I was on a solo trip this time and the staff made me feel very welcome both in the mornings and the evenings, Colin, Alisia, Marty and there was a new girl who had a trainee badge on in the evenings, she will do very well too. In a 10 day stay it's not just a snap shot, there were a couple of minor issues, but all dealt with swiftly and efficiently. Excellent.

Well located, excellent service and parking

Customer review rating 4.0/5

Richard Business - Confirmed reviews ALL

Stayed during the Southampton boat show and the stay was very good. Nice room, good breakfast and fantastic staff

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Other web-users rate our hotel

  • 605 reviews 9.1/10 Location
  • 1,302 reviews 5.2/10 Room
  • 1,105 reviews 7.9/10 Service
  • 11 reviews 6.6/10 WiFi
  • 603 reviews 5.2/10 Cleanliness
  • 601 reviews 4.2/10 Comfort
  • 584 reviews 6/10 Breakfast
  • 362 reviews 3.9/10 Food

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