Novotel Southampton Hotel 4 stars

Check in/out was nicely executed, thanks for early check in. However, there were several bathroom leaks. 1) basin outlet pipe has minor leak 2) water leak into bedroom area. Carpet was wet and remained damp for several days after leak was fixed. No attempt on drying the carpet and it cause awful smell due to probably fungul/bacterial breeding. I had to vent out the air through window opening each time i got back. Whoever took action on bathroom leak and wet carpet should have done more than just fixing the leak.

Very good

We have stopped a number of times but I think it’s time we looked at other options. The thermostat was broken so we could not change the temperature and the bath plug didn’t work.

Experience staying with you guys was great no complaints

Very friendly helpful staff. Great Service. Very impressive Breakfast Buffet. Ideal Hotel location. Nice room. All the requirements for a really great stay

Pleasant Novotel, could be anywhere in Europe which is fine by me. Bar was not quite as good as in some places and the food being served in the bar did not look that great. No nibbles given with our drinks.

Visit rather spoiled by having no cold water in the morning meaning no working toilet

Nice hotel situated in a good location for Southampton and local areas. Lobby is welcoming and staff were friendly and helpful. Rooms were relatively clean and beds comfortable. Breakfast was good with a varied choice of dishes including hot and cold choices. Overall a decent experience. Slightly expensive and you have to pay extra for parking.

Nice room and good facilities only problem was no handrail near the bath. Breakfast was very good with a reasonable variety to choose from. Enjoyed stay

Unfortunately there was no cold water in the room in the morning. We had to shower under hot water which was interesting! I also left my pyjamas in the room (hanging on the back of the bathroom door) and when I called later once I got home and unpacked the hotel tells me nothing was found!

Very satisfied and cannot thank everyone due to my admission to hospital and help to my wife re additional nights stay. Also keeping suitcase till we could collect it.

Friendly,welcoming staff Good breakfast Bar staff treated us as old friends

Always stay at this Hotel when I'm in Southampton, always a pleasant experience, staff are always friendly and helpful and the rooms have everything you need for your stay which is why I always comeback, have recommended it to a few colleagues and last week there were 4 of us there on the same night. Only one small issue this time though somebody forgot to put the Heater on for the Swimming Pool it was a little cold !!. See you again in January

A 2 night stopover after a long flight from Australia. Bed was comfortable and room well laid out. The toilet did remind us a little of the aircraft toilet and probably had less space!

Met all my expectations,