Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,574 reviews

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1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone
Fax +44 23 8022 2158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE PORTSIDE TABLE

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,574 reviews

TripAdvisor Rating  4.0/5  2,496 reviews

Great location

Customer review rating 3.5/5

Meloo Families - Confirmed reviews ALL

Great location, near to shopping centre and a number of shops within walking distance, TGIs. Foyer is 4 star but rooms are not, very old fashioned, we were upgraded to an executive room due to a Function that was going on, we were put on 5th floor could still here the noise and rooms were very basic, hate to think what the standard ones are like. Pool is very small only 12 allowed at a time, water is so cold and surrounding area of pool and changing area. £12 to park! Bath was broken, all electrics apart from lights stopped working on day of check out, so no heating, charging ports, kettle or hair dryer. Staff were ok, not massively friendly.

Friendly employees

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The employees are extremely kind, helpful, polite and friendly. Great breakfast as well. The towels were not so clean and there was some insect bit me during the night.

extremely cold

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I stay here quite often when travelling for work. however on my most recent stay, the rooms were ice cold to the point where my first night sleep was ruined. i then had to ask the reception for 2 portable heaters which then seemed to heat the room up for the reminder of my stay. there should be a centralised heating system where especially in the colder moths heat the room up rather than a customer having to heat the room themselves. Usually i have no issues but this last time was not great.

Air con not working

Customer review rating 2.0/5

T C. Couples - Confirmed reviews ALL

The air con was not working, the room was boiling hot, we could not sleep, had to use plug in fan to try and cool ourselves, open windows was freezing outside. Got a headache it was so hot.Told reception, just asked what room in and said sorry, room 412

Start your Cruise in comfort at Novotel Southampton

TripAdvisor rating 4.0/5

anjinsan77 TripAdvisor review

One of the best mid range - budget conscious cruise departure hotels. 3 nights 4th floor facing out to carpark. 3 generations one room - booked and found out they don’t do twin singles in the deluxe room?! so a little bit awkward but oh well. Sofa bed was large and comfy. . Although it’s an older hotel stucco walls and separate toilet but everything else modernised. High bath to enter shower so may not be easy for those less able. Water pressure good. Separate door to hallway reduces sounds into sleeping area. Our room was clean and the carpet was fine on our floor. Whatsapp wasy to communicate with reception. Swimming pool lovely and clean. Brekkie was nice enough - had more choices for same price elsewhere - lovely and welcoming staff clean in the area. Reception inviting and set up for christmas . Had an issue as booked accommodation as laundry area available - but it hadn’t been taken off information in the room so wasn’t helpful at reception who didn’t have much knowledge of area where to do laundry. Otherwise just a lil brick at but not dealbreaker. Easy walk to Westquay and cruise terminals. About £13 Uber XL to QE2 Terminal. Had a great stay for comfort and price - would stay again.

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Other web-users rate our hotel

  • 767 reviews 9.3/10 Location
  • 1,278 reviews 5.2/10 Room
  • 1,066 reviews 8.3/10 Service
  • 16 reviews 7.1/10 WiFi
  • 683 reviews 4.6/10 Comfort
  • 489 reviews 7.2/10 Breakfast
  • 456 reviews 6/10 Cleanliness
  • 321 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.