Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,589 reviews

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ALLSAFE approved hotel

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Southampton

1 West Quay Road
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Portside Table

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,589 reviews

TripAdvisor Rating  4.0/5  2,436 reviews

Great gluten free breakfast options.

TripAdvisor rating 3.0/5

BroFam1 TripAdvisor review

Room was lovely and big but the sofa bed for the children had seen better days. The mattress was very thin and the whole thing sagged when 1 child sat on it never mind 2 sleeping on it. Wasn't a great nights sleep for them but the double bed for parents was fine. Breakfast was amazing for gluten free options with a very knowledgeable and understanding chef. Would return for the breakfast alone!

Wonderful stay

Customer review rating 5.0/5

Pallavi Families - Confirmed reviews ALL

Had an amazing stay. Kids loved the pool. All the staff was so welcoming and helpful especially the receptionist who checked us in and the bar staff at the night. Will definitely be back again.

Dear Pallavi Singh R., Thank you for your glowing review! We're thrilled to hear that you had an amazing stay with us and that your kids enjoyed the pool. It's always our goal to provide a welcoming and helpful experience for our guests, and we're delighted that our receptionist and bar staff made a positive impression on you. We can't wait to welcome you back again for another wonderful stay! Kind Regards, Maëva Latchoumanin Front desk team member Novotel Southampton

Good location

Customer review rating 4.0/5

Mark. Couples - Confirmed reviews ALL

We book a room and parking while on a cruise. It suits us well. The welcome drink was a nice touch. Shame breakfast and the taxi has been removed from the package. More so the breakfast. We didn't bother as we never ate enough to justify the extra £20 each.

Thank you for sharing your experience. We're pleased you enjoyed the room, parking, and the welcome drink. We understand your disappointment with the changes to the package, especially regarding breakfast. We value your feedback and apologize for any inconvenience. If there's anything specific you'd like us to reconsider or improve, please let us know. We appreciate your choice to stay with us and hope to welcome you back in the future. Best regards, Genevieve Afonso Novotel Southampton

Solid hotel

Customer review rating 5.0/5

David Business - Confirmed reviews ALL


Dear David N., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Novotel Southampton Front office team member

Great Staff

Customer review rating 5.0/5

Micmacmoc Solo - Confirmed reviews ALL

Patient and helpful staff, good food and well stocked and managed bar.

Dear Stewart M., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maëva Latchoumanin Front Office Team member Novotel Southampton

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Other web-users rate our hotel

  • 784 reviews 9.2/10 Location
  • 1,385 reviews 5.4/10 Room
  • 1,177 reviews 8.3/10 Service
  • 15 reviews 4/10 WiFi
  • 668 reviews 4.7/10 Comfort
  • 553 reviews 5.8/10 Cleanliness
  • 540 reviews 7.5/10 Breakfast
  • 387 reviews 5.7/10 Food

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