Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.3/5 1,198 reviews

Novotel Southampton - Image 1
Novotel Southampton - Image 2
Novotel Southampton - Image 3
Novotel Southampton - Image 4

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,198 reviews

TripAdvisor Rating  3.8/5  2,546 reviews

Our 'go to' hotel when visiting Southampton.

TripAdvisor rating 5.0/5

Julie R TripAdvisor review

Our second stay at this hotel. Once again I couldn't fault it. Clean, comfortable room. The staff were lovely, going above and beyond to assist us. The hotel is perfectly located to access the train station, cruise port, and West Quay shopping and restaurant complex.

Lovely Hotel

TripAdvisor rating 4.0/5

Shiraz C TripAdvisor review

Stayed at Novotel- Southampton for the night. Was checked in by Joyce who was very thorough, kind and helpful for our family. Cant thank her enough for going above and beyond. Room was very spacious and clean. Would recommend highly

Worst Xmas Party & Meal

TripAdvisor rating 1.0/5

madharrilu TripAdvisor review

Xmas Party worst food ever! Starter warm Camembert on a cold plate with stale bread. Tasted awful. Beef as the main which I could even eat as it was so tough in the horrendous sauce. The roast portages and parsnip if you could even call them that looked anaemic. I opted for cheese and crackers for desert which I thought you couldn’t go wrong. I think even a child could have presented it better. Dried apricots, sultanas, 2 chopped pieces of celery , 3 crackers and some cheese. One of the party had cheese cake which I tried and most probably the best out of all of it. This was £50 head, thankfully the company paid and we only had to pay 5% which was still too much. The DJ was awful it was like a school disco. Even when I asked for a change of music he had no idea. The lobby bar was cheaper than the function room, wine £29 bottle, function room £32. The room was stripped of all decorations off tables by 22.30 felt they wanted us out.

Great location, terrible rooms

TripAdvisor rating 1.0/5

deborah m TripAdvisor review

Stayed overnight for a business trip. Reception looked lovely… Oh how I was deceived ! I stayed in R 412. Carpet on corridors stained The room initially looked ok .. but stained carpet AGAIN . Separate toilet , first door on right ….. weird and old fashioned looking . Twin room , beds looked okay but in reality uncomfortable mattress , poor quality bedding with no quilt only a thin blanket . My back was killing me in the morning and I didn’t sleep well at all . Cans of water … strange . Paper cups no glasses to be seen . Cheap coffee . Plug socket didn’t work . Hairdryer very scruffy and didn’t work very well . Thank goodness I took my straighteners and didn’t wash my hair . …. The TV was tiny , old fashioned and just a few channels … I didn’t come to watch TV but goodness me !!! what can I say that’s positive… THE STAFF WERE GREAT , Bar staff lovely . Receptionist at check in and checkout great . I did mention to her about the room .

Customer review rating 4.0/5

Belma B. Friends - Confirmed reviews ALL

Hotel looking tired and probably needs renovations.

Dear Belma B., Thank you for your feedback regarding your stay. We are pleased to hear that you appreciated our location. We acknowledge your comments about the hotel's condition and are continuously evaluating our facilities for improvements. Your Feedback is really important to us. Regards Angie Novotel Southampton

In partnership with TripAdvisor

Other web-users rate our hotel

  • 761 reviews 9.4/10 Location
  • 1,192 reviews 5.8/10 Room
  • 987 reviews 8.5/10 Service
  • 15 reviews 5.4/10 WiFi
  • 646 reviews 5.1/10 Comfort
  • 412 reviews 7/10 Breakfast
  • 404 reviews 6.8/10 Cleanliness
  • 284 reviews 4.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Southampton