Customer review rating 4.2/5 7,750 reviews
ALLSAFE approved hotel
Central location, with plenty of nearby transport links, 1 km from Red Funnel Ferry Port
Leisure facilities, including gym, sauna and heated pool. Work area, Free Wifi, 32-inch TV
Wedding facilities capable of accommodating 330 guests
Elegant, modern restaurant, relaxed dining, Lavish hot breakfast buffet with pancakes
10 meeting and banquet rooms, capable of holding 500 guests
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room with Queen bed + convertible Sofa
Superior Room with Queen bed + convertible Sofa
Executive Room 1 Queen bed + convertible Sofa
Standard Room with 2 single bedsNon contractual photo
MyRoom by Ady: Cruise and Heritage room.
MyRoom by Georgiana: Vintage Floral room
MyRoom by Agnieszka: Forest room
Number of meeting rooms: 10
Maximum size: 504 m²
Maximum capacity: 500 people
Maximum banquet capacity: 400 people
100% genuine reviews from our guestsFind out more
R Families - 19/07/2021 Confirmed reviews ALL
Paid for two executive rooms. Phoned in advance to ensure they were adjoining rooms which was confirmed. Checked again when checking in and confirmed to be adjoining rooms. Got to the rooms and they were not adjoining. Neither room was equipped as it should have been for an executive room. One room had no dressing gowns or slippers. The other room had no coffee machine, no bose speaker, no gowns or slippers etc. So just normal rooms and I paid a premium for them. Not enough staff at hotel, 2 people for a full hotel. Rooms not particularly clean either.
Excellent Staff - but manning levels mean they cant achieve the standard they would like
Mg Families - 19/07/2021 Confirmed reviews ALL
Staff always helpful, professional and provide great customer service, but the the level of staffing means they can achieve the level of service they would like - They was evident at breakfast where time slots were booked so the customer flow was controlled.
perfect for a short stay
K.k. Friends - 19/07/2021 Confirmed reviews ALL
the room was clean and had all usual facilities, good breakfast and late check out, although I would say that car park charges should have been included in the price of the room
Great location, near to West Quay for shopping. Facilities are fantastic as you have swimming pool.
Angela E. Solo - 18/07/2021 Confirmed reviews ALL
I had a lovely time, as usual. I don’t have a bath at home to really love the fact that I can have a bath, also that I can have a swim in your pool. I really like the fact that I could have the Pool to myself due to the booking system you have in place. Will you be keeping the booking system in place? I hope so.
Colin D. Couples - 18/07/2021 Confirmed reviews ALL
Our room was very dirty and we don't think it had been cleaned at all, we had no choice but to complain
Our most recent 20 reviews
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