Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,608 reviews

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Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,608 reviews

TripAdvisor Rating  4.0/5  2,443 reviews

A Lovely relaxing stay

TripAdvisor rating 5.0/5

akrotiri48 TripAdvisor review

My husband and myself always enjoy our stay at this Novotel Hotel in Southampton, not only is it very convenient for local attractions and the New Forest but the rooms are spotless, the breakfast extremely tasty with plenty of choice and the staff so very helpful especially Brian and Colin who when we are at breakfast, look after us so well, always having a laugh and joke with us, whilst making sure everything we need is to hand. Thank you.

Rooms from the 1980's

TripAdvisor rating 2.0/5

U2287QQmichaelr TripAdvisor review

Despite the great location & good front of house service, the rooms need serious upgrading. The mini fridge didn't work, the bed side light had no bulb in it!, the pillows were diabolical (and not enough for the family room we had) and the separate toilet was grim, wallpaper / deco looked like it hadn't been updated since the early 1980's. The reception area and toilets downstairs had better attention but contrast this to the room we stayed in, was very disappointed considering the price we paid for the room and previous times I've stayed in other Novotel's (Greenwich) which offered a better experience.

Customer review rating 4.5/5

Emily M. Families - Confirmed reviews ALL

Great family room, breakfast and pool

Dear Emily m., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Best stay ever

Customer review rating 5.0/5

I. Families - Confirmed reviews ALL

Family enjoyed the stay very much

Dear I., We're delighted to hear that you and your family had the best stay ever! Providing memorable experiences for our guests is our top priority. We look forward to welcoming you and your family back for another wonderful stay soon! Kind Regards, Maëva Latchoumanin Front desk Team member Novotel Southampton

Very good stay

Customer review rating 5.0/5

Prince T. Families - Confirmed reviews ALL

Lovely people, the rooms and services were very good during the Easter break!!

Dear Prince T., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maëva Latchoumanin Front Desk Team Member Novotel Southampton

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Other web-users rate our hotel

  • 793 reviews 9.2/10 Location
  • 1,400 reviews 5.6/10 Room
  • 1,184 reviews 8.4/10 Service
  • 15 reviews 4.3/10 WiFi
  • 690 reviews 4.7/10 Comfort
  • 545 reviews 5.9/10 Cleanliness
  • 532 reviews 7.6/10 Breakfast
  • 390 reviews 6.1/10 Food

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