Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.3/5 1,118 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,118 reviews

Customer review rating 4.5/5

Barry K. Couples - Confirmed reviews ALL

Ideal location for cruise terminals only a short taxi ride away. Parking available on site for duration of cruise was included in room rate, rooms are comfortable, overall good choice if cruising from Southampton

Dear Barry K., Thank you for your lovely review! We’re so pleased to hear that you found our location convenient for the cruise terminals and that the parking package worked well for you it’s great to know it added value to your stay. It’s also wonderful to hear that you found the rooms comfortable and that we were a good choice for your pre-cruise stay. We really appreciate your feedback and hope to welcome you back again the next time you’re travelling from Southampton. Safe travels! Sincerely, Angie

Customer review rating 4.5/5

Anthony B. Couples - Confirmed reviews ALL

Great service

Dear Anthony B., Thank you for your fantastic rating! We’re delighted to hear that you experienced great service during your stay our team will be very pleased to know their efforts made a positive impression. We truly appreciate your feedback and hope to welcome you back again soon for another excellent stay. Sincerely, Angie

Customer review rating 5.0/5

Christine N. Families - Confirmed reviews ALL

lovely hotel comfortable beds and friendly food lovely reasonable price sadly some cocktails not available

Dear Christine N., Thank you so much for your fantastic review! We’re delighted to hear that you had such an enjoyable stay and that you found the hotel comfortable, with friendly service, lovely food, and good value your kind comments mean a great deal to our team. I’m sorry to hear that some cocktails were not available during your visit. We appreciate you bringing this to our attention, and we’ll certainly review this with our bar team to improve availability going forward. Thank you again for your wonderful feedback, and we truly hope to welcome you back again soon for another great stay! Sincerely, Angie

Customer review rating 3.5/5

Lee S. Business - Confirmed reviews ALL

Food and Beer to expensive

Dear Lee S., Thank you for your review and for rating your stay. We’re really pleased to hear that you had a comfortable stay with us that’s exactly what we aim to provide for all our guests. We appreciate your feedback regarding the pricing of our food and beer. We always strive to offer high-quality ingredients and a great dining experience, but we understand that value is just as important. Your comments will be shared with our team as we continually review our pricing and overall offering. Thank you again for your feedback, and we hope to welcome you back in the future. Sincerely, Angie

Customer review rating 1.5/5

Eugenie R. Families - Confirmed reviews ALL

Why when you have a scheduled "party" being held would you put a family on floor 1 of your hotel? Very noisy, poor nights sleep.

Other web-users rate our hotel

  • 808 reviews 9.4/10 Location
  • 1,196 reviews 6.1/10 Room
  • 1,019 reviews 8.4/10 Service
  • 18 reviews 4.7/10 WiFi
  • 638 reviews 5.5/10 Comfort
  • 424 reviews 6.7/10 Cleanliness
  • 411 reviews 7.1/10 Breakfast
  • 281 reviews 5.6/10 Food

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