Novotel Southampton 4 stars

Name: Novotel Southampton | Southampton City Centre Hotel | Accor Hotel - ALL
Address: 1 West Quay Road, SOUTHAMPTON, SO15 1RA, GB
Telephone: +442381072800
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 969 reviews

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1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

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Novotel Southampton

Hotel that makes every moment matter

Novotel Southampton is a welcoming 4-star hotel offering spacious guest rooms, a fully equipped fitness centre, restaurant, bar, meeting facilities, and free Wi-Fi throughout. Designed for business and leisure travellers, the hotel provides comfortable accommodation, family-friendly amenities, and flexible spaces for work or relaxation. Convenient on-site parking and excellent service ensure an enjoyable stay.

This family-friendly hotel boasts a fully-equipped gym. Kids corner in reception help keep children happy. Plus, breakfast is free for under-16s. A choice of family and pet-friendly rooms mean plenty of space for everyone. Our 10 flexible events spaces can accommodate up to 450 guests, perfect for meetings, conferences or special celebrations. Modern rooms with dedicated work spaces and free Wi-Fi make the Novotel Southampton ideal for business stays.

Located in the heart of Southampton, Novotel Southampton is ideal for business and leisure stays. Just steps from the train station, cruise terminals, shopping, and historic attractions, with easy access to the New Forest and South Coast.

Dear Guest, welcome to Novotel Southampton. Thank you for choosing to stay with us. Our team looks forward to providing you with a comfortable and enjoyable experience. We wish you a wonderful stay. Patina Farnham, General Manager.

Patina FARNHAM, Hotel Management

Hotel extras

City centre location close to Southampton train station and cruise terminals
Onsite car park - additional charge
Leisure facilities including a gym
Family and pet-friendly room options
Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Room

Standard Room with Queen bed + convertible Sofa

4 pers. max
21 m² / 226 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

See availabilities

Room

Superior Room with Queen bed + convertible Sofa

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Executive Room 1 Queen bed + convertible Sofa

4 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Accessible Superior Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Superior Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

+44 23 8107 2800

+44 23 8022 2158

Railway station
Bus stop
Highway exit
Ferries

CENTRAL STATION

Railway station

Access: 400 m / 0.25 mi 3 min walk

CENTRAL STATION

Bus stop

Access: 800 m / 0.5 mi 8 min walk

NATIONAL EXPRESS

Bus stop

Access: 800 m / 0.5 mi 8 min walk

RED FUNNEL - TOWN QUAY

Ferries

Access: 1 km / 0.63 mi

M 27 JUNCTION 3

Highway exit

Access: 4.83 km / 3 mi 10 min drive

LEISURE WORLD

Cinema district

Access: 100 m / 0.06 mi 5 min walk

OLD CITY WALLS

Historic monument

Access: 1 km / 0.63 mi

MAYFLOWER THEATRE

Entertainment/theatre district

Access: 1 km / 0.63 mi

THE QUAYS

Sports centre

Access: 1 km / 0.63 mi

OCEAN VILLAGE

Cinema district

Access: 2 km / 1.25 mi 15 min walk / 5 min drive

PAULTONS FAMILY FUN PARK

Amusement park

Access: 10 km / 6.21 mi

NEW FOREST

Tourist attraction

Access: 15 km / 9.38 mi 20 min drive

BEAULIEU MOTOR MUSEUM

Museums

Access: 15 km / 9.32 mi

New Forest National Park-5miles

Park

WEST QUAY SHOPPING

Shopping district

Access: 320 m / 0.2 mi 5 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Breakfast

Enjoy our lavish buffet breakfast featuring freshly baked pastries, seasonal fruits, a variety of cereals, eggs made to order, savory sausages, and aromatic coffee. Perfect start to your day!

Fitness center

For our guests who wish to maintain their fitness regime, whilst away from home, our well-equipped 'In Balance' Fitness Suite is the perfectly convenient place to train.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 504 m² / 5425.006 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 400

Find out more

Weddings

Here in Novotel Southampton, we know your Wedding Day is one of the most important days of your life. We are here to make this day, a memory you will never forget! Our wedding hall is versatile in offering a space to suit your needs.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 969 reviews

Lyn W. Couples - 8/23/2026 Confirmed reviews ALL

Dear Lyn, Thank you for sharing your feedback. We are delighted to hear that you had such a positive experience with our bar and restaurant team, and we will certainly pass on your kind comments to them. We are sorry to hear about your disappointment regarding the luggage storage during your return visit. We understand how inconvenient this must have been, particularly after your previous stay with us. We appreciate you bringing this to our attention and will review the circumstances with our reception team to ensure our policies and communication are handled as clearly and consistently as possible. We hope to have the opportunity to welcome you back and provide an experience that meets all of your expectations. Kind Regards, Twinslee Fernandes

Colin M. Families - 8/23/2026 Confirmed reviews ALL

Dear Colin, Thank you for your lovely review! We’re delighted you enjoyed our convenient location, friendly service, and clean, comfortable hotel. It’s great to hear that having your room ready early was an added bonus. We hope to welcome you back again soon! Kind Regards Twinslee Fernandes Front Office Team Leader

Karen R. Friends - 8/22/2026 Confirmed reviews ALL

Dear Karen, Thank you for your review! We are glad you enjoyed the convenient location, easy parking, and proximity to the shore and cruise terminal. We hope to welcome you back again soon! Best wishes, Kateryna Ilchenko

Christine H. Couples - 8/21/2026 Confirmed reviews ALL

Dear Guest, Thank you for your kind words! We are delighted to know you enjoyed your stay and appreciated the grade you received. It was a pleasure having you with us, and we hope to welcome you back again soon! Best wishes, Kateryna

Mick S. Business - 8/19/2026 Confirmed reviews ALL

Dear Novotel Southampton Management Team,I am writing to share my sincere feedback following my recent stay at your hotel. My experience was so outstanding that I chose to extend my time with you, and I can confidently say that every single day was an absolute pleasure.What truly sets the Novotel Southampton apart is your team. I was consistently impressed by the enthused, passionate staff who clearly take genuine pride in their work. Their energy and dedication didn't just feel like standard customer service; it felt like a collective mission to ensure guests thoroughly enjoy the Novotel experience.A special mention must go to Brian, whose exceptional leadership and care set the tone for the entire visit. He and the rest of the team have set a remarkably high quality bar that other hotels in the area should aspire to match.Thank you for turning what could have been a standard hotel stay into a memorable, top-tier experience. Please pass along my deepest gratitude to Brian and the rest of your wonderful team. I look forward to returning on my next visit to Southampton.Warm regards,

Web-users rating

Other web-users rate our hotel

905 reviews 9.4/10 Location
1,300 reviews 5.7/10 Room
1,040 reviews 8.4/10 Service
26 reviews 3.4/10 WiFi
761 reviews 4.7/10 Comfort
451 reviews 6.9/10 Cleanliness
412 reviews 7.1/10 Breakfast
293 reviews 4.9/10 Value

124 reviews 9.7/10 Location
204 reviews 5.3/10 Room
183 reviews 8.4/10 Service
113 reviews 3.5/10 Comfort
78 reviews 6.7/10 Cleanliness
59 reviews 7.3/10 Breakfast
50 reviews 5.8/10 Amenities
37 reviews 4/10 Vibe

116 reviews 9.1/10 Location
177 reviews 6.7/10 Room
154 reviews 8.7/10 Service
91 reviews 5.5/10 Comfort
57 reviews 7.3/10 Cleanliness
54 reviews 7.2/10 Breakfast
48 reviews 5.5/10 Food
45 reviews 5.3/10 Value

18 reviews 9.2/10 Location
69 reviews 5.8/10 Room
54 reviews 8.2/10 Service
31 reviews 4/10 Comfort
30 reviews 7.2/10 Cleanliness
24 reviews 7.3/10 Breakfast
13 reviews 5.5/10 Amenities
10 reviews 4.9/10 Food

17 reviews 9.4/10 Location
34 reviews 6.3/10 Room
39 reviews 8.6/10 Service
16 reviews 5.3/10 Comfort
10 reviews 6.6/10 Cleanliness
8 reviews 5.3/10 Value
7 reviews 3.7/10 Vibe
6 reviews 5.5/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Novotel Southampton offers several amenities to enhance your stay:

Free high-speed Wi-Fi
Onsite car park for an additional fee
Buffet breakfast for an additional fee
Lcd Tv in all rooms
Wheelchair accessible hotel and rooms
Swimming pool and sauna
In Balance Fitness Suite
One Bar and room service
Pets are welcome for an additional fee
10 meeting rooms and wedding venue

Please note that bedrooms do not have air conditioning.

What dining options are available?

What are the check-in and check-out times?

At Novotel Southampton, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Southampton regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

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Novotel Southampton 4 stars

Description

Hotel extras

Our accommodation(s)

Standard Room with Queen bed + convertible Sofa

Superior Room with Queen bed + convertible Sofa

Accessible Superior Room with 1 double bed

Accessible Standard Room with 1 double bed

Hotel location

Access and transport

Hotel services

BAR

Breakfast

Fitness center

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby