Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.4/5 888 reviews

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Novotel Southampton - Image 1
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Novotel Southampton - Image 3
Novotel Southampton - Image 4
1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park - additional charge

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Queen bed + convertible Sofa

Photo out of - Superior Room with Queen bed + convertible Sofa

Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath or shower, sofa bed, large flexible work area, LCD TV, complimentary high - speed Wi-Fi, hairdryer, iron, laptop safe, minibar, tea/coffee making facilities. Up to 3 persons.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
See availabilities

An experience combining relaxation and focus. Our executive room treats you like a VIP: Free broadband internet, Nespresso coffee machine, bathrobe, slippers and amenities and bottled water. Up to 4 people max 2 adults

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in roomAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Room with 2 single beds. WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and accessible bathroom with bath. Maximum 2 guests.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and accessible bathroom with shower. Maximum 2 guests.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone
Fax +44 23 8022 2158
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 121 rooms
  • 4 rooms for people with reduced mobility
  • 52 family rooms
  • 10 connecting rooms
  • 121 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Well-being

In Balance

  • On site
  • Sauna room
  • On site
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7

  • Parking pricing: 14.14 € 12 GBP Per day

Services & equipment

  • Electric car recharging units 7 kVA

Security

  • Parking equipped with lights

Accessibility

  • Accessible parking

BAR

Photo out of - BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Bar Type
BAR
Capacity
60
Accessibility
Accessible service
Telephone +44 23 8107 2800

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Contactless

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Enjoy our lavish buffet breakfast featuring freshly baked pastries, seasonal fruits, a variety of cereals, eggs made to order, savory sausages, and aromatic coffee. Perfect start to your day!

For our guests who wish to maintain their fitness regime, whilst away from home, our well-equipped 'In Balance' Fitness Suite is the perfectly convenient place to train.

Here in Novotel Southampton, we know your Wedding Day is one of the most important days of your life. We are here to make this day, a memory you will never forget! Our wedding hall is versatile in offering a space to suit your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  888 reviews

Customer review rating 0.5/5

Peter S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Brendan F. Families - Confirmed reviews ALL

Dear Brendan, Thank you for staying with us several times! We are delighted to hear that you find the hotel comfortable and well located for joining your cruise. We really appreciate your continued support and look forward to welcoming you back again. Best wishes, Kateryna Ilchenko

Customer review rating 5.0/5

David J. Families - Confirmed reviews ALL

Dear David, Thank you for your lovely feedback. We are delighted you enjoyed your room, our friendly staff, and the food. We hope to welcome you back again soon. Best wishes, Kateryna Ilchenko

Customer review rating 2.0/5

Gordon C. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Cheryl H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Brendan F. Families - Confirmed reviews ALL

Stayed here several times. Ideal for joining a cruise ship. Comfortable well located hotel.

Dear Brendan, Thank you for staying with us several times! We are delighted to hear that you find the hotel comfortable and well located for joining your cruise. We really appreciate your continued support and look forward to welcoming you back again. Best wishes, Kateryna Ilchenko

Customer review rating 5.0/5

David J. Families - Confirmed reviews ALL

Pleasant room, pleasant staff and good food

Dear David, Thank you for your lovely feedback. We are delighted you enjoyed your room, our friendly staff, and the food. We hope to welcome you back again soon. Best wishes, Kateryna Ilchenko

Customer review rating 2.0/5

Gordon C. Couples - Confirmed reviews ALL

Hotel needs updating. Toilet door coming off its hinges. Told receptionist who came up with a screwdriver and did a temporary fix. She arranged for maintenance to come the next day at 10am. Not sure if they came as it was as bad the next day. Some of the electrical sockets not working. The room looks very tired. Room 214

Customer review rating 3.5/5

Cheryl H. Couples - Confirmed reviews ALL

Overnight hotel stay on 11th Sept, prior to boarding a cruise. Stayed at Novotel many times, the last twice was May 30th & August 2nd 2026. Cost cutting seems to have lowered the standard of service provided. For example, 2 people booked in an Exec room but only 1 bathrobe & slippers provided. 2 people booked in but only 1 set of towels provided. Only 2 tea bags provided. Yes, I can go down to reception and ask for more to be delivered up to the room but basic common sense means that looking at the booking dictates the requirements to be available in the room.

Customer review rating 3.5/5

Richard P. Couples - Confirmed reviews ALL

A mixed bag…

Customer review rating 5.0/5

Anne R. Families - Confirmed reviews ALL

Lovely leisure facilities and kids area, room was excellent and lovely breakfast

Dear Anne R., Thank you for your wonderful review! We’re delighted to hear that you and your family enjoyed our leisure facilities and kids’ area, and that you were pleased with your room and breakfast. It’s fantastic to know you had such a lovely stay with us. We look forward to welcoming you and your family back again soon! Sincerely, Angie

Customer review rating 5.0/5

Barry K. Couples - Confirmed reviews ALL

Always friendly staff rooms are clean and have all the things you need for an overnight stay.

Dear Barry, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and found our team friendly and welcoming. It is great to know that you found the rooms clean and well-equipped for your overnight stay before your cruise. We really appreciate your kind feedback and hope to welcome you back again in the future! Best wishes, Kateryna Ilchenko

Customer review rating 4.0/5

Thomas H. Couples - Confirmed reviews ALL

Good location welcoming comfortable but while hotel a bit tired and in need of tlc and updating Not changed since last visit in 2024

Dear Guest, Thank you for your feedback and for returning to stay with us. We are pleased you enjoyed our location and found the hotel welcoming and comfortable. We appreciate your comments regarding the need for some updating and TLC, and hope to welcome you back again soon. Best wishes, Kateryna Ilchenko

Customer review rating 5.0/5

Carol I. Families - Confirmed reviews ALL

Very goof

Dear Carol, Thank you for your wonderful feedback and for giving us a perfect 100 score! We are delighted to hear that you enjoyed our good location and had a great stay with us. We truly appreciate your kind words and look forward to welcoming you back again soon! Best wishes, Kateryna Ilchenko

Customer review rating 2.0/5

Jill S. Families - Confirmed reviews ALL

Very dated and worn everywhere in the room and bathroom/toilet. Drains smell awful. Grubby net curtains and carpets, windows that don't open enough for cool or fresh air. Didn't eat here £18 for breakfast!?

Customer review rating 4.5/5

Phillip O. Couples - Confirmed reviews ALL

We were close to the old walled town as well as the in house restaurant was very good

Dear Phillip, Thank you for your feedback! We are delighted to hear that you enjoyed our convenient location and had the opportunity to explore the old walled town nearby. It is also great to know that you enjoyed dining at our in-house restaurant. We truly appreciate your kind words and hope to welcome you back again soon! Best wishes, Kateryna Ilchenko

Customer review rating 4.5/5

Barry T. Couples - Confirmed reviews ALL

The all the experience was seamless

Dear guest, Thank you for your lovely feedback! We are delighted to hear that you had a seamless experience and enjoyed our great location. We are especially pleased that Afnan at reception made such a positive impression. We look forward to welcoming you again soon! Best wishes, Kateryna Ilchenko

Customer review rating 3.5/5

Graeme F. Families - Confirmed reviews ALL

Good location, handy left luggage facility but no air-conditioning

hello, Thank you for your feedback. We’re pleased you enjoyed our location, luggage facility and dinner. We’re sorry that the lack of air conditioning, carpet marks, website information and ALL member recognition affected your stay. Your comments are appreciated and will be shared with the relevant teams. We hope to welcome you again and provide a better experience. kind regards Reception team

Customer review rating 2.0/5

Sarah D. Families - Confirmed reviews ALL

While the hotel and staff are lovely, the rooms really let the hotel down. We booked a room for 2 adults, 2 children. The sofa bed for the 2 children was so small and uncomfortable we ended up having to have 3 people in the one bed. We stayed in August. Was already aware the hotel did not have air con. There was a fan provided but the room was still extremely warm. A very uncomfortable night sleep. The meal options for the evening were very limited and we wish we had gone and eaten in the nearby TGI Fridays. Although the hotel is in a great location if you are going on a cruise we would not chose this hotel again.

Customer review rating 5.0/5

Luisa H. Friends - Confirmed reviews ALL

Clean comfortable rooms, although they could do with air conditioning. Near the cruise terminals

Dear Luisa, Thank you for your kind feedback! We’re glad you found the rooms clean and comfortable and enjoyed our convenient location near the cruise terminals. We appreciate your suggestion regarding air conditioning. Kind Regards, Twinslee Fernandes Front Office Team Leader

Customer review rating 4.0/5

Lyn W. Couples - Confirmed reviews ALL

Whimsy the bar and restaurant staff were absolutely amazing- I was disappointed with reception that after staying with them for a week that when we returned 1 week later we could not store our bags for a couple of hours.

Dear Lyn, Thank you for sharing your feedback. We are delighted to hear that you had such a positive experience with our bar and restaurant team, and we will certainly pass on your kind comments to them. We are sorry to hear about your disappointment regarding the luggage storage during your return visit. We understand how inconvenient this must have been, particularly after your previous stay with us. We appreciate you bringing this to our attention and will review the circumstances with our reception team to ensure our policies and communication are handled as clearly and consistently as possible. We hope to have the opportunity to welcome you back and provide an experience that meets all of your expectations. Kind Regards, Twinslee Fernandes

Customer review rating 4.5/5

Colin M. Families - Confirmed reviews ALL

Superb location for the night before our cruise, staff all super friendly, room was ready on our arrival despite being early which a little bonus. Hotel was nice and clean. Close to a couple food outlets and shopping outlets.

Dear Colin, Thank you for your lovely review! We’re delighted you enjoyed our convenient location, friendly service, and clean, comfortable hotel. It’s great to hear that having your room ready early was an added bonus. We hope to welcome you back again soon! Kind Regards Twinslee Fernandes Front Office Team Leader

Customer review rating 4.0/5

Karen R. Friends - Confirmed reviews ALL

Easy to park. Close to shore & cruise terminal.

Dear Karen, Thank you for your review! We are glad you enjoyed the convenient location, easy parking, and proximity to the shore and cruise terminal. We hope to welcome you back again soon! Best wishes, Kateryna Ilchenko

Customer review rating 5.0/5

Christine H. Couples - Confirmed reviews ALL

We were delighted to be given an grade .

Dear Guest, Thank you for your kind words! We are delighted to know you enjoyed your stay and appreciated the grade you received. It was a pleasure having you with us, and we hope to welcome you back again soon! Best wishes, Kateryna

Other web-users rate our hotel

  • 895 reviews 9.5/10 Location
  • 1,243 reviews 5.7/10 Room
  • 999 reviews 8.7/10 Service
  • 26 reviews 3.7/10 WiFi
  • 745 reviews 4.4/10 Comfort
  • 431 reviews 7.1/10 Cleanliness
  • 392 reviews 7.4/10 Breakfast
  • 275 reviews 5/10 Value

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