Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 889 reviews

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Description

Hotel extras

  • Nestled in a tranquil garden square, located just a 2-minute walk from Paddington station.

  • Recently refurbished boutique hotel next to Hyde Park, only 15 minutes from Heathrow airport.

  • Victorian-era building with a modern twist, offering a warm townhouse feel with high ceilings.

  • On-site bar, restaurant, and gym, along with luxury toiletries and Nespresso machines.

  • Meetings and events facilities for up to 50 delegates, including dedicated event planners.

Our accommodation(s)

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Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

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On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bella Italia Paddington

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  889 reviews

TripAdvisor Rating  4.0/5  1,022 reviews

Certificate of excellence 2024

Wonderful friendly helpful staff, great location, well appointed rooms (we missed out on our usual Junior suite but the Executive King was good if just a bit small!). Breakfast included a big plus too & very good.

Customer review rating 5.0/5

Caroline C. G. G. Couples - Confirmed reviews ALL

Excellent. We will continue to stay as long as you'll have us!

Dear Stuart James G., Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our staff friendly and helpful. It’s great to know that you appreciated the location and the well-appointed rooms, even if the Executive King was a bit smaller than your usual Junior Suite. We’re glad you enjoyed the breakfast as well. We look forward to welcoming you back for many more stays in the future! Kind Regards, Imed Chikhaoui

Great location, nice hotel

Customer review rating 3.0/5

Eq Business - Confirmed reviews ALL

Great location, nice hotel, but poor sleep quality. First night room was too hot, second night too cold, I couldn't amend the aircon it didn't seem to work and there was a loud fan on all night. The bed was also uncomfy. However the fridge was stocked with free of charge soft drinks and other than that it was a nice hotel. Great for a short business trip.

Dear Elizamiss Q., Thank you for your review! We’re glad to hear that you appreciated the location and overall quality of the hotel. However, we’re sorry to learn about the issues you faced with the air conditioning and bed comfort. Your feedback is important and will help us address these concerns. It’s good to know that you enjoyed the complimentary soft drinks. We hope to provide a more comfortable stay on your next visit. Kind Regards, Imed Chikhaoui

The best night porter in the city

TripAdvisor rating 5.0/5

Maps41578 Business - TripAdvisor review

Wonderful service from Vitek in the night reception. A real credit to the company and he makes me a convert to this great boutique hotel in the centre of London. Sometimes in business when you are tired and miss your family you just meet people who make life worth living.

Dear Maps41578, Thank you for your heartfelt review! We’re delighted to hear about the exceptional service you received from Vitek. It’s wonderful to know that he made such a positive impact on your stay and helped you feel at home. Your kind words are truly appreciated and will be shared with him. We look forward to welcoming you back to our boutique hotel in the heart of London. Kind Regards, Imed Chikhaoui

Excellent experience overall in a great location near Paddington Station.

Customer review rating 5.0/5

Andrew Couples - Confirmed reviews ALL

Excellent experience with friendly, helpful staff, and a very comfortable, clean, well appointed room. Highly recommended.

Dear Andrew R., Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed your stay near Paddington Station. Our team takes great pride in providing friendly and helpful service, and we’re glad to know that you found your room comfortable and well-appointed. We appreciate your recommendation and look forward to welcoming you back in the future! Kind Rehards, Imed Chikhaoui

Great Staff

Customer review rating 4.5/5

Sumeet Business - Confirmed reviews ALL

Even though the rooms are extremely small, the overall experience is great. The staff is very helpful. The breakfast at the Italian Restaurant adjoining is great.

Dear Sumeet M., Thank you for your kind review! We’re thrilled to hear that you had a great overall experience despite the room size. Our team takes pride in being helpful, and we’re glad you enjoyed the breakfast at our adjoining Italian restaurant. Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 722 reviews 9.8/10 Location
  • 989 reviews 6.5/10 Room
  • 826 reviews 8.7/10 Service
  • 15 reviews 8/10 WiFi
  • 581 reviews 4.1/10 Comfort
  • 305 reviews 7.2/10 Cleanliness
  • 248 reviews 7.8/10 Breakfast
  • 195 reviews 8.8/10 Vibe

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