Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,069 reviews

Mercure London Hyde Park Hotel - Image 1
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Description

Hotel extras

  • Green Key certified environmentally friendly hotel

  • Boutique hotel next to Hyde Park and Paddington Station

  • Historic Victorian townhouse overlooking a garden

  • Bar, restaurant, and gym, along with luxury toiletries and coffee machines

  • Meetings and events facilities for up to 50 delegates

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BELLA ITALIA PADDINGTON

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,069 reviews

Customer review rating 4.5/5

Jose R. F. Solo - Confirmed reviews ALL

Dear Jose, Thank you for sharing your wonderful feedback and for rating your experience so highly. We are delighted to hear that you enjoyed our excellent location and that our team made your stay so pleasant with their professionalism, training, and courtesy. We also truly appreciate your constructive comments regarding breakfast. Your suggestions about offering a wider variety of fruits and breads are very valuable, and we will certainly share them with our team as we continue to improve our breakfast selection. We look forward to welcoming you back and providing you with another amazing experience. Kind regards, Deeia

Customer review rating 0.5/5

Ali U. A. Families - Confirmed reviews ALL

Dear Ali, Thank you for sharing your concerns, and we sincerely apologize for the inconvenience you experienced, particularly regarding the air conditioning during the two separate rooms. When we arranged the room change, we explained that the alternative room would be subject to availability. We were pleased to offer you the family room on the ground floor once it became available. We would also like to clarify that the photographs shown on our website correspond to the family room category you booked. The exact location, floor, and view of the room can vary depending on availability and the layout of the hotel. We are very sorry for the inconvenience caused by the air-conditioning issue and appreciate your understanding regarding the room layout. Kind regards, Deeia

Customer review rating 5.0/5

Jennifer K. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and that our front-of-house and housekeeping teams helped make your time in London even more enjoyable. It’s especially lovely to hear your kind words about our front desk team and the care our housekeeping staff took in keeping your room sparkling clean after your days exploring the city. We’ll be sure to share your compliments with the team. Thank you again for choosing to stay with us. We truly appreciate your kind feedback and hope to welcome you back on your next visit to London! Warm regards, Deeia

Customer review rating 4.5/5

Kathy J. Couples - Confirmed reviews ALL

Dear Kathy, Thank you very much for your wonderful feedback. We are delighted to hear that you found your room comfortable, well equipped, and in a great location. It is especially pleasing to know that you enjoyed our recent refurbishments and appreciated the attention to detail, from the carpets and towels to the quality of the sheets. We are also pleased that all the facilities worked perfectly during your stay. Your kind comments mean a great deal to our team, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Itgel

Customer review rating 5.0/5

Louise K. Couples - Confirmed reviews ALL

Dear Louise, Thank you very much for taking the time to share your lovely feedback with us. We are delighted to hear that you found our reception team professional and considerate, and that you appreciated being able to leave your bags with us while you headed out. It is wonderful to know that you enjoyed the comfortable bedding, peaceful surroundings, and your breakfast at Bella Italia. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Warm regards, Itgel

Other web-users rate our hotel

  • 986 reviews 9.8/10 Location
  • 1,266 reviews 6.6/10 Room
  • 1,009 reviews 8.7/10 Service
  • 18 reviews 7.6/10 WiFi
  • 808 reviews 4.6/10 Comfort
  • 415 reviews 7.5/10 Cleanliness
  • 356 reviews 7.8/10 Breakfast

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