Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 859 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • All rooms feature a voice-controlled virtual concierge with AI technology

  • In-house bar & restaurant serving authentic Italian dishes

  • 65 metres from Paddington Station with a 15-minute Heathrow Express airport connection

  • Business and leisure facilities including meeting rooms for up to 30 guests and a gym

Our accommodation(s)

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Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bella Italia Paddington

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  859 reviews

TripAdvisor Rating  4.0/5  1,005 reviews

Basic services

Customer review rating 3.0/5

Pierre C. Solo - Confirmed reviews ALL

Chilly in the common places and the floor in the shower is slippery

Dear Pierre C., Thank you for taking the time to share your feedback with us. We sincerely apologize for any discomfort experienced due to the temperature in the common areas and the condition of the shower floor. Please be assured that we take your comments seriously and are actively working to adjust the temperature settings to ensure a more comfortable environment. Additionally, we are looking into anti-slip solutions for our shower floors to enhance safety for all our guests. Your comfort and safety are our top priorities, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a more pleasant experience. Kind Regards, Imed Chikhaoui

Nice and quiet located near Paddington St.

Customer review rating 4.5/5

Celia Families - Confirmed reviews ALL

The hotel was nice, small and boutique-style, with service-minded staff. Nice to be offered coffee, tea, water, soft drinks and bisquits in the room free of charge.

Dear Sidsel Therese N., Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at our boutique hotel. It’s wonderful to know that the complimentary refreshments added to your experience. We hope to welcome you back again soon! Kind Regards, Imed Chikhaoui

Good Stay

Customer review rating 5.0/5

Angela Families - Confirmed reviews ALL

Good location, clean room and beds are comfortable. Staff was friendly, helpful and polite. Definitely made my stay more pleasant and enjoyable. Highly recommended.

Dear Angela C., Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our location, cleanliness, comfort, and staff. It was a pleasure to have you as our guest and we hope to see you again soon. Kind Regards, Imed Chikhaoui

Lovely stay

Customer review rating 5.0/5

Te Couples - Confirmed reviews ALL

Had a lovely stay here. Rooms were nicely appointed and clean. Staff was super friendly and accommodating. Thank you!

Dear Anthony E., Thank you for your kind words! We’re delighted to hear that you had a lovely stay at our hotel. Our team takes great pride in ensuring that our rooms are well-appointed and spotlessly clean. It’s wonderful to know that you found our staff to be super friendly and accommodating. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future. Should you have any further requests or need assistance, feel free to reach out to us. Kind Regards, Imed Chikhaoui

nice stay in this very good hotel

Customer review rating 4.5/5

Martin B. Business - Confirmed reviews ALL

I am travelling a lot of times to London, but now I find a very nice holtel near to the Paddington station. very nice hotel with new rooms and good bed as well. I cannot complain any :-) next trip I will / try to stay there as well.

Dear Martin B., Thank you for your wonderful review! We’re thrilled to know that you found our boutique hotel near Paddington Station to be a delightful choice during your travels to London. Our recent major upgrade has transformed the hotel, and we’re delighted that you appreciated the Victorian-style windows, high ceilings, and the warm townhouse ambiance. At the Mercure London Hyde Park, we take pride in blending traditional English charm with modern amenities. The voice-controlled AI concierge in each room, powered by Alexa Smart Properties for Hospitality, ensures a seamless experience. Whether you need entertainment recommendations, room service, or wake-up calls, our virtual concierge has you covered. Our on-site bar, restaurant, and gym add to the overall comfort and convenience. As you plan your next trip to London, we eagerly await your return. Thank you for choosing us, and we look forward to welcoming you back soon! Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 657 reviews 9.8/10 Location
  • 962 reviews 5.8/10 Room
  • 775 reviews 8.1/10 Service
  • 12 reviews 8.3/10 WiFi
  • 570 reviews 3.5/10 Comfort
  • 301 reviews 6.7/10 Cleanliness
  • 225 reviews 7.4/10 Breakfast
  • 6 reviews 9.2/10 Wellness Area

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