Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,079 reviews

Mercure London Hyde Park Hotel - Image 1
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Description

Hotel extras

  • Green Key certified environmentally friendly hotel

  • Boutique hotel next to Hyde Park and Paddington Station

  • Historic Victorian townhouse overlooking a garden

  • Bar, restaurant, and gym, along with luxury toiletries and coffee machines

  • Meetings and events facilities for up to 50 delegates

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BELLA ITALIA PADDINGTON

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,079 reviews

Customer review rating 4.5/5

Julie B. Couples - Confirmed reviews ALL

Dear Julie, Thank you for taking the time to share your wonderful review. We are delighted to hear that you enjoyed our convenient location, with easy access to public transport and local shops. It is also great to know that you found your room spacious and appreciated the in-room facilities, especially the complimentary refreshments and our team's prompt replenishment service. Your kind comments mean a great deal to us, and we are thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable visit in the near future. Kind regards, Itgel

Customer review rating 1.5/5

Wai M. C. Solo - Confirmed reviews ALL

Dear Wai M. C., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the disappointing experience you had upon arrival. Unfortunately, due to an unforeseen operational issue, the room category you had reserved was not available at the time of check-in. We appreciate that this was frustrating, particularly as an ALL Platinum member. To ensure you had accommodation available immediately, our team offered the available options, including one of our nearby sister hotels. We understand that the room you initially received did not meet your expectations, and we appreciate your patience while we arranged for you to return to your original hotel for the remainder of your stay. We also regret the inconvenience caused by the unexpected lift failure at the sister property. Unfortunately, this was due to a technical issue that was beyond our control and was being addressed by our maintenance contractor as quickly as possible. Your loyalty as an ALL Platinum member is important to us, and we are disappointed that your arrival experience fell short of the standards you rightly expected. Please be assured that your comments have been shared with the management team to help us improve our operational procedures and prevent similar situations from occurring in the future. Thank you once again for your feedback and we hope to have the opportunity to restore your confidence in us during a future stay. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Customer review rating 4.0/5

Jamie G. P. Couples - Confirmed reviews ALL

Dear Jamie, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our great location and that our team provided you with excellent service. Your kind words mean a lot to us. We also appreciate your comments regarding the room size. While some of our rooms are more compact, we strive to make them as comfortable and well-equipped as possible for our guests. Your feedback is valuable and will help us continue improving the guest experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kind regards, Itgel

Customer review rating 4.5/5

Darryl F. Couples - Confirmed reviews ALL

Dear Darryl, Thank you for your wonderful review and for your continued loyalty. We are truly delighted to hear that you always enjoy your stays with us. It's especially rewarding to know that you appreciate the thoughtful design of our rooms and the way we make the most of the space in our historic building. We are also grateful for your kind words about our team—providing warm, attentive service is something we take great pride in. Your support means a great deal to us, and we look forward to welcoming you back for another enjoyable stay very soon. Kind regards, Itgel

Customer review rating 5.0/5

Irene W. Families - Confirmed reviews ALL

Dear Irene W., Thank you for your fantastic review. We are delighted to hear that you enjoyed our excellent location and found the hotel to be clean and comfortable. It is especially rewarding to know that our team made such a positive impression and that your check-in and check-out experience was seamless. Your kind words will be shared with the entire team, who will be thrilled to know they helped make your stay so enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Mercure London Hyde Park in the near future. Kind Regards, Imed Chikhaoui Cluster Senior Operations

Other web-users rate our hotel

  • 988 reviews 9.7/10 Location
  • 1,265 reviews 6.5/10 Room
  • 1,018 reviews 8.6/10 Service
  • 19 reviews 6.6/10 WiFi
  • 805 reviews 4.4/10 Comfort
  • 418 reviews 7.5/10 Cleanliness
  • 360 reviews 7.6/10 Breakfast
  • 22 reviews 8/10 Wellness Area

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