Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 886 reviews

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Description

Hotel extras

  • Nestled in a tranquil garden square, located just a 2-minute walk from Paddington station.

  • Recently refurbished boutique hotel next to Hyde Park, only 15 minutes from Heathrow airport.

  • Victorian-era building with a modern twist, offering a warm townhouse feel with high ceilings.

  • On-site bar, restaurant, and gym, along with luxury toiletries and Nespresso machines.

  • Meetings and events facilities for up to 50 delegates, including dedicated event planners.

Our accommodation(s)

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Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bella Italia Paddington

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  886 reviews

TripAdvisor Rating  4.0/5  1,022 reviews

Certificate of excellence 2024

Nice hotel and conveniently located near station

Customer review rating 5.0/5

Amy L. Families - Confirmed reviews ALL

Hotel very accommodating. We were able to leave our luggage before and after our stay. When we arrived we were told we had been upgraded which was a nice surprise. Breakfast was lovely at Bella Italia. We were in the junior suite, lots of room and very clean.

Dear Amy L., Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know that you appreciated the luggage service and the surprise upgrade. We're also pleased that you enjoyed breakfast at Bella Italia and found the junior suite spacious and clean. We look forward to welcoming you back in the future! Kind Regards, Imed Chikhaoui

Good location

Customer review rating 5.0/5

V R. Solo - Confirmed reviews ALL

I like the neighborhood—it's quiet. It is only a few minutes' walk to the station and supermarkets. There are many restaurants nearby, so you definitely won't go hungry. There are also a few convenience stores near the area. My only remarks are: (1) the housekeepers need to be more observant. I stayed for almost three weeks. Every few days, I throw away the slippers and dental kits. They never voluntarily replace them; I have to request them. (2) They need more than one person stationed at the reception. Coincidentally, whenever I call reception, no one usually answers; it only rings all the time.

Dear Vannie R. S., Thank you for your detailed review! We're delighted to hear that you enjoyed the neighborhood and found our location convenient with plenty of dining options and nearby stores. We sincerely apologies for the inconvenience you experienced with housekeeping and reception. Your feedback is invaluable to us, and we will work diligently to improve our service to ensure a more comfortable stay for all our guests. We hope to have the pleasure of welcoming you back soon! Kind Regards, Imed Chikhaoui

Excellent Location, Beautiful Hotel

Customer review rating 5.0/5

Michele M. Families - Confirmed reviews ALL

My mother and I recently stayed at the Mercure London Hyde Park, though we tried to check in at the Mercure Paddington -- we had no idea there were two Mercure Hotels so close together! The staff was wonderful, they took our bags and walked us right over to the correct location. Our hotel was lovely. The staff was very helpful, the lobby was clean and very tastefully decorated. Our room was perfect, and the amenities were generous. The location was our reason for choosing this hotel, and we were not disappointed. We easily walked to and from the Paddington Train Station with our luggage. We walked to Kensington Gardens and Kensington Palace. The hotel was near bus stops and the Hop on Hop off Bus stop. The neighborhood was clean and quiet but still near restaurants and shops. Overall, it was the perfect place for us to stay while in London.

Dear Michele M., Thank you so much for your wonderful review! We're delighted to hear that you and your mother had such a pleasant stay at the Mercure London Hyde Park. It's great to know that our staff could assist you with the mix-up and that you found our location convenient for your travels around London. We're also pleased that you enjoyed the hotel's amenities and the surrounding neighborhood. We hope to welcome you back on your next visit to London! Kind Regards, Imed Chikhaoui

Great experience overall

Customer review rating 4.5/5

Craig M. Business - Confirmed reviews ALL

Professional staff, every member of the staff I interacted with was helpful. Hotel was clean and as expected. I chose a proper hotel experience because I wanted hotel service and they delivered.

Dear Craig M., Thank you for sharing your wonderful experience! We're thrilled to hear that our professional staff and clean facilities met your expectations. It's great to know that we could provide the hotel service you were looking for. We look forward to welcoming you back for another excellent stay. Kind Regards, Imed Chikhaoui

Good value, good location, friendly staff

Customer review rating 5.0/5

Mary M. Families - Confirmed reviews ALL

My daughter and I stayed here for three nights; we were on vacation. Staff were friendly and helpful. The room was comfortable.

Dear Mary M., Thank you for your kind review! We're delighted to hear that you and your daughter had a pleasant stay with us. It's wonderful to know that our staff made you feel welcome and that you found the room comfortable. We hope to see you again on your next visit. Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 733 reviews 9.8/10 Location
  • 988 reviews 6.4/10 Room
  • 824 reviews 8.7/10 Service
  • 15 reviews 8.4/10 WiFi
  • 583 reviews 4.1/10 Comfort
  • 306 reviews 7.1/10 Cleanliness
  • 246 reviews 7.9/10 Breakfast
  • 192 reviews 8.8/10 Vibe

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