Mercure London Hyde Park Hotel 4 stars

Customer review rating 4.3/5 2,489 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure London Hyde Park Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • In-house bar & restaurant serving authentic local dishes

  • Three dedicated meeting rooms for up to 26 guests

  • Leisure facilities including gym and more

  • 65 metres from Paddington Station with 15-minute Heathrow Express

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square
Paddington
W2 1TS
london
united kingdom

Tel: +442078352000

Fax: (+44)20/73417676

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :  FOUR TUBE LINES PADDINGTON

  • By plane

    HEATHROW AIRPORT At 24.14km / 15 miles

  • By train

    PADDINGTON STATION At 0.16km / 0.1 miles

GPS :51.515033, -0.174291

Our accommodation(s)

Family Room

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 1 King or 2 Twin Beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Standard Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Standard Room with 2 Twin Beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room with 1 Double Bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

London Street Brasserie

Type of cuisine: Other cooking style

All day dining restaurant open for breakfast, lunch and dinner each day

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Fully stocked bar, serving light meals and Bar snacks until 23:00 GMT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 55

  • Maximum capacity: 26 people

  • Maximum banquet capacity: 26 people

Find out more

Our guest reviews for
Mercure London Hyde Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,489 reviews

tripadvisor

TripAdvisor Rating 4.5/5

810 reviews

Well located and friendly staff.

Customer review rating 4.3/5

Andrew C. Couples - 18/10/2020 Confirmed reviews ALL

I stayed at the hotel for two nights and had two wonderful night sleeps, the staff are friendly and very helpful, the only downfall of my stay, is that I am still awaiting my £25 refund I was supposed to receive after 48hrs, However, I would still recommend the hotel to others and would say again.

Good stay

Customer review rating 4.3/5

S Friends - 14/10/2020 Confirmed reviews ALL

Polite and comfortable

Good stay

Customer review rating 4.3/5

Karissa Couples - 13/10/2020 Confirmed reviews ALL

Good stay and easy to find - very close to stations

very well located and a very good stay

Customer review rating 4.3/5

Ann B. Couples - 11/10/2020 Confirmed reviews ALL

We had a very pleasant stay at your hotel. all staff were very pleasant and very helpful, breakfast was lovely.

Wonderful reception staff

Customer review rating 4.3/5

Michelle C. Business - 10/10/2020 Confirmed reviews ALL

Check in and check out was fantastic. Booed a standard king which was much smaller than expected. Hard to shower in bathroom too due to shower size. But clean and comfy stay

Great location but absolutely filthy outside the hotel

Customer review rating 4.3/5

Victoria B. Couples - 07/10/2020 Confirmed reviews ALL

The hotel was in a perfect location very central to everything. The rooms were really small, we had a kind room and there was just enough space to walk either side of the bed, and the bathroom even smaller. The entrance to the hotel was completely littered with ripped up rubbish bags, food and sanitary products were strewn all over the pavement. Initially we thought this was a one off but from arrival on Saturday right up to Monday there rubbish remained and new bags accumulated over the days. It was absolutely disgusting.

Brilliant

Customer review rating 4.3/5

Great S. Business - 05/10/2020 Confirmed reviews ALL

Exceptionally clean rooms, great staff, comfortable bed, great service!

Good Location

Customer review rating 4.3/5

Nagy-borbely Couples - 04/10/2020 Confirmed reviews ALL

The staff was very nice and helpful. Room was nice and clean, very comfy bed. Location is really good. Breakfast just the right amount, staff did they best with the new rules as well. We Will be back here.

Great day room

Customer review rating 4.3/5

Ro… Business - 04/10/2020 Confirmed reviews ALL

Quick check in, free WiFi coffee and tea. Clean room. Perfect for a day's work. Thank you.

Good stay

Customer review rating 4.3/5

Tobi Solo - 04/10/2020 Confirmed reviews ALL

I was given a complimentary upgrade, The staff were very friendly and nice, Room was spacious and clean. cleaning was thorough and well done

Excellent night

TripAdvisor rating 4.5/5

JanetB1955 03/10/2020 TripAdvisor review

Despite these difficult times we were made very welcome at the Mercure. Our room was excellent, with a lovely view over the square. Comfy bed and excellent shower. The breakfast in the Bistro was very good.

Dear JanetB1955, Thank you for staying at the Mercure Hyde Park Hotel and for sharing your feedback about it. Myself and the team are delighted we have fully met your expectations on this occasion and you have enjoyed our comfortable beds and the breakfast at our restaurant. We hope to have the opportunity to welcoming you again in near future. Kindest regards, Stefan Mitsevski Operations Manager

Lovely Romantic Stay

Customer review rating 4.3/5

Katarina B. Couples - 02/10/2020 Confirmed reviews ALL

Our experience with Mercure Hyde Park was wonderful. It was in the best location and parking was easy. We were made to feel safe regarding Covid and everything was clearly sanitised. We were also given complimentary water whenever we needed it. And for the most exciting part, rose petals and towel swans were left on the bed (at my request for something romantic). The room itself was lovely and we were upgraded for free. All in all we had a lovely stay and we'll definitely be back.

Loud, horrible experience

Customer review rating 4.3/5

Ryan Couples - 29/09/2020 Confirmed reviews ALL

Stayed in room 602 and did not even get 1 hours sleep from the noise in the reception area

Great location, room is spacious.

Customer review rating 4.3/5

Thy E. Solo - 25/09/2020 Confirmed reviews ALL

The front desk gentlemen was so nice and helpful, he let me checked in earlier as I have to attend a wedding ceremony.

Great location

Customer review rating 4.3/5

At Business - 23/09/2020 Confirmed reviews ALL

Comfortable, quiet room. Excellent reception staff. Clear attempt to prevent covid.

The room was in a odd corner room and very noise neighbors couldn’t sleep much

Customer review rating 4.3/5

Aida Couples - 20/09/2020 Confirmed reviews ALL

The overall stay was okay. The room was a little bit small than we expected and the beds weren’t properly aligned. We were placed in a room next to a very loud neighbors. Arguments and loud music could be heard at night and early mornings.

Good Located

Customer review rating 4.3/5

Ivan Couples - 19/09/2020 Confirmed reviews ALL

There is room for improvement in the service attitude of the staff (at night).

very good hotel on good location

Customer review rating 4.3/5

Mm Couples - 16/09/2020 Confirmed reviews ALL

After first visit this is only choice while visiting London.

The most pleasant and professional staff I've ever had at an Accor hotel

Customer review rating 4.3/5

Craig S. Solo - 11/09/2020 Confirmed reviews ALL

Good location. Gold upgrade received (without asking). Smart looking hotel. Welcome was friendly and polite. Understandably with Covid the lack of water/member gifts wasn't provided in the rooms. Bottled water was available on request from the bar/reception which was good. I did notice a few issues with cleanliness (and insects) but these were dealt with immediately on reporting (again, great professionalism). In all, my experience with the staff at Hyde Park Mercure has made me put the Hyde Park hotel at the top of my preferred list for stays in London.

Well Located, Good Stay

Customer review rating 4.3/5

Andrew Solo - 08/09/2020 Confirmed reviews ALL

Staff are very pleasant. Room was immaculate, decent space in the room and bright & well presented.

Our most recent 20 reviews

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