ibis Southampton Centre Hotel 3 stars

Arrived at 1pm having booked in online the previous day to say we would arrive before 3pm, we were told that although our room was ready we could not check in before 2pm, I questioned why and was told that if I paid £10.00 I could book in at 1pm. I wasn’t impressed, if the room had not been ready then that’s one thing, to be told the room was ready but would cost me £10.00 is a disgrace.

The Italian guy who works at the bar/coffee was super helpful and very polite. He is an absolute asset to your hotel.

Friendly and helpful staff

Staff at hotel very friendly however the car park in front of hotel very noisy until after midnight

Great stay

Excellent

not impressed with the parking charges, especially as we had multiple rooms booked with this hotel & the budget across the road. with covid especially we have limited the number of men travelling in a van, & we would have had up to 4 vans parking. I did speak to your manager about this, as we are not parking to go on a cruise, working men with the costs at the moment being so high & limited hotel availability, adding to the cost at £10 a night for each van is expensive.

Good stay in a conveneient location on way back from Ferry

Good facility to park car, clean rooms and very helpful staff

Room had a weird smell. Bed was too hard. Was put in a disabled room without being asked. Lots of noise and fighting outside our window. No bath. Heating unit was very loud. Wouldnt come back if it was half the price. Very disappointed

The breakfast I payed was not there and the kitchen assistant did not want to no she was miserable woman that look like she didn’t want to do the job WILL NOT RETURN to this hotel I’ll go to another hotel when I go on my next cruise

Ok stay for around £65 to£75 per night .for a double .I was on a variable rate 5 night stay with membership discount but weekends was £100 and £142 which I thought was way way to high for the room especially 0n a 5 day booking .hotel was clean staff were great breakfast ok but only like warm but being a buffy type I sort of expected it .I would stay again but only at lower rate .unfortunately for me I was on the front of the hotel where all the 3 hotels in the block all go to smoke and chat after a few beers on benches and the sound carries straight into my room directly above it .

Good value. We had booked for the Ibis Budget but were transferred to the standard Ibis at no extra cost (they are within 50m of each other and use the same car park). The room was clean and comfortable. The staff were friendly and helpful. Be aware that there is no aircon and it is not possible to have the bedroom window open at night as there is a lot of noise from the docks and the road. The hotel is well placed for walking into the City so a car is not necessary. Carparking was an extra but reasonable cost and the permit is valid for 24 hours.

I stay here every year while attending a weekend event, and have only ever had a great experience each time. Fantastic food, great rooms and facilities, all at a very reasonable price. Staff are friendly and welcoming. Looking forward to next year!

Room clean and tea/coffee making in room. Used restaurant in hotel for evening meal which was average and price reasonable, breakfast good value, full English and continental . Overall very good value and staff excellent.