ibis Southampton Centre Hotel 3 stars

Customer review rating 4.2/5 4,584 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
ibis Southampton Centre
See on a map
+ 15 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA southampton
united kingdom

Tel: +442380634463

Fax: (+44)2380/223273

Check-in from 14h00

Check out up to 12h00


  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS :50.905441, -1.414061

Hotel services


Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • 2 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 93 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 93 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Ibis Southampton - £10 per night Additional charge
    • On site
    • 250 parking spaces
    • Private

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,584 reviews

TripAdvisor Rating 3.5/5

1,263 reviews

Below average hotel

Customer review rating 2.0/5

A N. Couples - 15/10/2021 Confirmed reviews ALL

Outdated room with a strange smell too. 24hr cafe/bar on website - this isn’t true so very dehydrated in the morning as couldn’t even get a bottle of water. Breakfast half stocked - eggs were mainly water, sausage was burnt.

well located

Customer review rating 3.5/5

Anonymous Couples - 14/10/2021 Confirmed reviews ALL

comfortable and friendly.

Central to Mayflower Theatre where I saw a show

Customer review rating 5.0/5

Lavinia P. Solo - 13/10/2021 Confirmed reviews ALL

Clean, quiet with 2 window thickness, polite staff, economical.

Shame about the parking charge

Customer review rating 4.0/5

Les Couples - 13/10/2021 Confirmed reviews ALL

The stay was fine. A mistake was made with the bill and rectified without me having to raise the issue. I felt the breakfast was a bit rushed; I would have liked a choice of eggs rather than the scrambled which had no taste. The only downside was the car park charge which I thought was unnecessary considering the hotel rate.

Generally good

Customer review rating 4.0/5

Keith T. Solo - 13/10/2021 Confirmed reviews ALL

My stay was for a single night, the room was spacious, quiet and had comfortable bed. I found the staff pleasant and friendly. Unfortunately, there was one issue, at around 5am I went into the bathroom to find silverfish in the bath. Easily flushed away but not the most pleasant find. I reported it to staff at reception on my departure, I think the concern by 3 members if staff was genuine and was told action would be taken immediately.

It was ok, do enjoy hotels with car parking.

Customer review rating 4.0/5

Peter C. Friends - 11/10/2021 Confirmed reviews ALL

Arrived at 1pm having booked in online the previous day to say we would arrive before 3pm, we were told that although our room was ready we could not check in before 2pm, I questioned why and was told that if I paid £10.00 I could book in at 1pm. I wasn’t impressed, if the room had not been ready then that’s one thing, to be told the room was ready but would cost me £10.00 is a disgrace.

Perfect for what we needed

Customer review rating 4.0/5

Marie Families - 11/10/2021 Confirmed reviews ALL

The Italian guy who works at the bar/coffee was super helpful and very polite. He is an absolute asset to your hotel.

Well located

Customer review rating 4.5/5

Dee Solo - 10/10/2021 Confirmed reviews ALL

Friendly and helpful staff

Lovely staff but noisy at night

Customer review rating 3.0/5

Anonymous Friends - 10/10/2021 Confirmed reviews ALL

Staff at hotel very friendly however the car park in front of hotel very noisy until after midnight


Customer review rating 5.0/5

Class Couples - 09/10/2021 Confirmed reviews ALL

Great stay

Good stay

Customer review rating 5.0/5

Anonymous Couples - 09/10/2021 Confirmed reviews ALL


nice hotel

Customer review rating 4.0/5

Michelle W. Business - 08/10/2021 Confirmed reviews ALL

not impressed with the parking charges, especially as we had multiple rooms booked with this hotel & the budget across the road. with covid especially we have limited the number of men travelling in a van, & we would have had up to 4 vans parking. I did speak to your manager about this, as we are not parking to go on a cruise, working men with the costs at the moment being so high & limited hotel availability, adding to the cost at £10 a night for each van is expensive.

Good stay convenient location

Customer review rating 4.5/5

Steve Friends - 06/10/2021 Confirmed reviews ALL

Good stay in a conveneient location on way back from Ferry

Good location

Customer review rating 4.0/5

Kevin R. Couples - 04/10/2021 Confirmed reviews ALL

Good facility to park car, clean rooms and very helpful staff

Awful stay

Customer review rating 1.5/5

Anonymous Couples - 04/10/2021 Confirmed reviews ALL

Room had a weird smell. Bed was too hard. Was put in a disabled room without being asked. Lots of noise and fighting outside our window. No bath. Heating unit was very loud. Wouldnt come back if it was half the price. Very disappointed

Terrible kitchen staff

TripAdvisor rating 1.0/5

andrew l 04/09/2021 TripAdvisor review

The breakfast I payed was not there and the kitchen assistant did not want to no she was miserable woman that look like she didn’t want to do the job WILL NOT RETURN to this hotel I’ll go to another hotel when I go on my next cruise

So so

TripAdvisor rating 4.0/5

craig c 29/07/2021 TripAdvisor review

Ok stay for around £65 to£75 per night .for a double .I was on a variable rate 5 night stay with membership discount but weekends was £100 and £142 which I thought was way way to high for the room especially 0n a 5 day booking .hotel was clean staff were great breakfast ok but only like warm but being a buffy type I sort of expected it .I would stay again but only at lower rate .unfortunately for me I was on the front of the hotel where all the 3 hotels in the block all go to smoke and chat after a few beers on benches and the sound carries straight into my room directly above it .

Overnight stay

TripAdvisor rating 5.0/5

Andrea B 29/10/2020 TripAdvisor review

Good value. We had booked for the Ibis Budget but were transferred to the standard Ibis at no extra cost (they are within 50m of each other and use the same car park). The room was clean and comfortable. The staff were friendly and helpful. Be aware that there is no aircon and it is not possible to have the bedroom window open at night as there is a lot of noise from the docks and the road. The hotel is well placed for walking into the City so a car is not necessary. Carparking was an extra but reasonable cost and the permit is valid for 24 hours.

Dear Andrea, Thank you for taking time in sharing your recent experience at the Ibis Southampton Centre Hotel. I am happy to read your positive remarks in regards to the location, staff friendliness and helpfulness and cleanliness of our rooms. I will ensure our team is made aware of your comments as I am sure it will serve as an encouragement to keep improving our service levels. I would also like to apologise for the inconvenience caused by the noise levels as mentioned, but unfortunately this is due to location and therefore beyond our control. Regardless, we would love to welcome you back in the future! Kindest Regards, Sara - Multitask Team Leader

Fantastic, as ever!

TripAdvisor rating 5.0/5

AngryJellyfish 14/03/2020 TripAdvisor review

I stay here every year while attending a weekend event, and have only ever had a great experience each time. Fantastic food, great rooms and facilities, all at a very reasonable price. Staff are friendly and welcoming. Looking forward to next year!

Dear Guest, Thank you for taking the time for reviewing your stay at the Ibis Southampton Centre. We are happy to hear you are satisfied with our services and thank you for the loyalty to Ibis and our hotel. The team looks forward to welcome you back next year and wishes you all the best! Kindest Regards, Sara - Multitask Team Leader

Great Hotel and location is close to port and shopping centre.

TripAdvisor rating 5.0/5

davecrux 27/02/2020 TripAdvisor review

Room clean and tea/coffee making in room. Used restaurant in hotel for evening meal which was average and price reasonable, breakfast good value, full English and continental . Overall very good value and staff excellent.

Dear Guest, Thank you for taking the time to review your stay at our hotel. The whole team is thrilled to know you have enjoyed your time with us and appreciates your positive remarks regarding our facilities and staff. We look forward to welcome you back in the near future! Kind Regards, Sara - Multitask Team Leader

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in southampton