ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,237 reviews

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ALLSAFE approved hotel

Hotel extras

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £10 a night

  • 24/7 reception

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

ibis Southampton Centre

9 West Quay Road
United Kingdom

GPS:50.905441, -1.414061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Charlie's Corner

People and music, food and drink, coffee and chatter - it all comes together at Charlie's Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you'll be well looked after at Charlie's.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,237 reviews

TripAdvisor Rating  3.5/5  1,324 reviews

Ideal stay.

TripAdvisor rating 5.0/5

Mary B TripAdvisor review

Very friendly greeting. Room clean and comfortable lovely pillows. Ate in the dining room, food excellent came piping hot and well cooked, same for breakfast. Nothing was too much trouble for the staff, they sorted out taxi to our cruise terminal. 12 am check out ideal. Will definitely use again.

Overnight stay

Customer review rating 4.5/5

Sue D. Solo - Confirmed reviews ALL

Welcome reception, very friendly. Good location and room as expected having previously stayed here.

Dear Sue D, Thank you for your kind words about our welcome reception and room. At Ibis Southampton Centre we strive to provide a comfortable and pleasant stay for all our guests and are delighted to hear that we succeeded in doing so for you. We look forward to welcoming you back in the near future. Warm regards, krists Ibis Southampton Centre

Our hotel of choice

Customer review rating 4.5/5

Kerry Couples - Confirmed reviews ALL

Another great stay before a cruise with parking included. Great to see the restaurant now open all day. As usual room clean and comfortable. All the staff friendly, helpful and professional. Easy walk to the shops so ideal location. See you again in 2024

Dear Kerry, thank you for your kind words about our hotel and the service we provided. We appreciate your loyalty and are delighted that you had a great stay before your cruise. We are pleased to hear that you found our restaurant open all day and your room clean and comfortable as usual. Your comments regarding the staff being friendly, helpful and professional is very much appreciated. We always strive to provide excellent customer service and we're happy that it shines clearly through in our staff! Lastly, thank you for mentioning our ideal location with an easy walk to the shops - this is something that many of our guests take advantage of too! Thank you once again for your positive feedback, Kerry, we hope all is well with you and look forward to possibly seeing you again in 2024! kindest regards krists ibis team member

Good stay

Customer review rating 4.0/5

Darren D. Couples - Confirmed reviews ALL

Had a lovely time and staff very friendly as usual and give us a sea view we wanted but had trouble with the water not being hot,we did get a guy look at it but didn’t do much help as still only lukewarm next day but can’t knock other stuff

Dear Darren D., Thank you for your kind review and for choosing to stay with us at ibis Southampton Centre. We are delighted that you had a lovely time and enjoyed the friendliness of our staff, as well as the sea view that we provided. We apologize if you experienced any issues with your water being lukewarm during your stay, and we understand how inconvenient this can be. Here at ibis, we strive to provide our guests with the highest levels of service and comfort, but understand that sometimes unexpected issues may arise. We appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future so that we can demonstrate the quality of services that we strive for here at ibis Southampton Centre. Kind regards, The ibis Southampton Centre

Well located, good coffee and tea in the room.

Customer review rating 4.0/5

Jz Business - Confirmed reviews ALL

Was there a week for work. Everything went easy.

Dear JAN D., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Ibis team

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Other web-users rate our hotel

  • 827 reviews 9.5/10 Location
  • 1,106 reviews 5.8/10 Room
  • 979 reviews 8.3/10 Service
  • 19 reviews 6.8/10 WiFi
  • 500 reviews 3.7/10 Comfort
  • 478 reviews 7.7/10 Cleanliness
  • 431 reviews 6.2/10 Breakfast
  • 290 reviews 6/10 Value

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