ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,048 reviews

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Description

Hotel extras

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £12 a night

  • 24/7 reception

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.905441, -1.414061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,048 reviews

Customer review rating 4.5/5

Gareth J. Couples - Confirmed reviews ALL

Easy, booking and checkin plenty of parking

Dear J. , Thank you for your feedback! We're glad to hear that you found the booking and check-in process easy and appreciated the ample parking. We hope to welcome you back again soon! Kind Regards , Sakuni , IBIS Southampton Centre

Customer review rating 4.5/5

Jane G. Families - Confirmed reviews ALL

Staff are friendly and helpful, rooms are clean, beds comfortable.

Dear Jane , Thank you for your kind review !!! We're delighted to hear that you found our staff friendly and helpful, and that you enjoyed the clean rooms and comfortable beds. We hope to welcome you back again soon!!!! Kind Regards , Sakuni , IBIS Southampton Centre

Customer review rating 2.5/5

Martyn D. Couples - Confirmed reviews ALL

The hotel is showing signs of age and not being kept up to the usual Ibis standard. Whilst the staff are amazing as always the building itself needs more care. Burn marks near the window, rattling heating system, fixtures failing off walls and poor soundproofing really did let the hotel down despite its perfect location.

Customer review rating 3.5/5

Simon M. Couples - Confirmed reviews ALL

The room was very nice and the staff friendly. There was an odd smell in the first floor corridor but luckily we couldn’t smell it in the room. Also there was no selection of cocktails at the bar. When we asked we were told we could use the hotel next door. If we’d had wanted to do that we would have booked at that hotel! Other than that it was a very pleasant stay.

Dear Simon , Thank you for your kind feedback. We’re delighted to hear you enjoyed the room and found our staff friendly. We’re sorry about the issues you mentioned and we appreciate you bringing this to our attention. Your comments help us improve, and we hope to welcome you back for an even better stay in the future!!! Kind Regards , Sakuni , IBIS Southampton

Customer review rating 2.0/5

Simon W. Couples - Confirmed reviews ALL

We have been staying here for many years and it is looking very tired. We suspected this time that as well as the ibis budget, the main hotels was being used for unfortunately and illegals. Our views were confirmed by police frequently visiting both hotels. It made us very uneasy especially sharing a lift with them.

Other web-users rate our hotel

  • 1,310 reviews 9.4/10 Location
  • 1,684 reviews 4.8/10 Room
  • 1,308 reviews 8.9/10 Service
  • 42 reviews 6.6/10 WiFi
  • 873 reviews 3.3/10 Comfort
  • 665 reviews 6.6/10 Cleanliness
  • 505 reviews 6.7/10 Breakfast
  • 389 reviews 6.4/10 Value

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