ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,314 reviews

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Description

Hotel extras

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £10 a night

  • 24/7 reception

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.905441, -1.414061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Charlie's Corner

People and music, food and drink, coffee and chatter - it all comes together at Charlie's Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you'll be well looked after at Charlie's.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,314 reviews

TripAdvisor Rating  3.5/5  1,365 reviews

Great hotel

TripAdvisor rating 5.0/5

caseykj42 Couples - TripAdvisor review

Stayed here night before our cruise Was very surprise after read the reviews the hotel it’s self is lovely and clean nice bar area staff lovely We had room 201 which had lots of room for 2 large cases and a small case . Shower over the bath which was nice Location is good boots TGI macdonalds would stay again .

Good Morning, thank you for your review and for taking the time to share your experience here with us at ibis southampton. we are so pleased your enjoyed your stay here with us and we look forward to seeing you again sometime!

Poor quality hotel

Customer review rating 2.5/5

Stephen B. Business - Confirmed reviews ALL

Whilst the staff were friendly, my room was very poor quality. I work in the hotel sector and I understand what I should expect. Across the carpark there is a Ibis Budget. I wonder how that would compare. There is also a Novotel next door, also part of Accor. Why three Accor hotels next to each other?

Good evening, thank you for your stay with us and acknowledging our friendly staff. We apologise about the room I will pass this onto the management and maintenance teams to improve the room quality. We do hope to see you again to provide you with a better stay than the last. Josh Ibis team

Good location walking distance to best of town0

Customer review rating 5.0/5

Al G. Solo - Confirmed reviews ALL

Great stay staff were great .

Good stay

Customer review rating 4.5/5

Brian N. Families - Confirmed reviews ALL

We stay overnight to go on holiday, and we enjoy the TGI restaurant. Excellent rooms and the location is just right for us. Room includes tea making facilities.

Hi Brian, We are glad that you have enjoyed your stay with us, we appreciate your feed back and look forward to welcoming you back in the future, Eleanor

Good location, friendly helpful staff

Customer review rating 3.5/5

B R. C. Business - Confirmed reviews ALL

Pros: - Good location to the Southampton central rail station - Good customer service - were helpful in addressing a problem and provided complimentary drinks as an apology which was nice. Cons: - Was disappointed by the comfort of the room, bed was uncomfortable and felt cold at times. - Noise levels in the room suggested poor sound/acoustics insulations - Arrived having booked a double, but was told it was fully occupied and provided a twin. - Minimal breakfast options particularly vegan/vegetarian options. Would be good to have accommodated this be it on request, or signage to prompt customers with dietary needs.

Hi, Thank you for taking the time to submit your feed back, this is very important to us and helpful. We are happy that you found staff helpful and accommodating and sorry that you might not have slept too well while in house with us. We would love to welcome you in the future, Eleanor

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Other web-users rate our hotel

  • 1,118 reviews 9.5/10 Location
  • 1,443 reviews 5.1/10 Room
  • 1,211 reviews 8.5/10 Service
  • 37 reviews 6.8/10 WiFi
  • 675 reviews 3.4/10 Comfort
  • 584 reviews 6.8/10 Cleanliness
  • 455 reviews 6/10 Breakfast
  • 351 reviews 6.3/10 Value

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