ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,064 reviews

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9 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £12 a night

  • 24/7 reception

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.905441, -1.414061

Telephone
Fax +44 23 8022 3273

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,064 reviews

TripAdvisor Rating  3.6/5  1,408 reviews

Customer review rating 2.5/5

Martin H. Couples - Confirmed reviews ALL

Bath tap rusty, Sink tap plating coming off. Sink cracked and leaking

Dear GUEST, Thank you for sharing your feedback regarding your recent stay. We are sorry to learn that your room did not meet your expectations, particularly with the maintenance issues you mentioned. Your comments will be taken into consideration as we strive to improve our guest experience. Kind Regards, Eleanor, ibis Southampton Centre

Customer review rating 4.0/5

Alastair W. Business - Confirmed reviews ALL

Good

good morning, Thank you for sharing your feedback. We’re pleased to hear that you found the location convenient and that our team was helpful and willing to assist during your stay. We appreciate your comments regarding breakfast service times and parking arrangements, as this feedback is valuable and helps us review how we communicate and deliver these services. We hope to have the opportunity to welcome you back again in the future. kind regards Faye

Customer review rating 1.0/5

Paul T. Friends - Confirmed reviews ALL

Room smelt damp, mould all over bathroom walls, bathroom door seen better days . Wood on dressing table falling off. Just overall a bad experience even slept in our clothes

Dear Guest , Thank you for sharing your feedback. We regret to learn about the issues you encountered regarding the room condition and cleanliness. Your comments are important to us, and we will take them into consideration as we continuously strive to improve our guests' experiences. We wish you had mentioned to us while in house how you were feeling and we might have been able to assist somehow. Kind Regards, Eleanor ibis Southampton Centre

Customer review rating 5.0/5

Annette M. Friends - Confirmed reviews ALL

Great place to stay. Lovely staff, clean comfortable rooms, really good breakfast and a great location.

Dear Annette M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our comfortable accommodations, breakfast, and the service provided by our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. kindest regards Faye ibis Southampton Centre

Customer review rating 5.0/5

Sarah D. Couples - Confirmed reviews ALL

Convenient clean comfy beds and helpful staff.

Dear Guest, Thank you for taking the time to submit your feed back, we are so happy that you found our hotel convenient and friendly, We look forward to welcoming you back soon. Kind Regards, Eleanor

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Other web-users rate our hotel

  • 1,314 reviews 9.4/10 Location
  • 1,685 reviews 4.6/10 Room
  • 1,305 reviews 8.8/10 Service
  • 43 reviews 6.1/10 WiFi
  • 868 reviews 3.3/10 Comfort
  • 664 reviews 6.2/10 Cleanliness
  • 504 reviews 6.6/10 Breakfast
  • 405 reviews 6.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.