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ibis Southampton Centre Hotel 3 stars

Customer review rating 4.2/5 4,290 reviews
ibis Southampton Centre
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+ 15 Services
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Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA
southampton
united kingdom

Tel: +442380634463

Fax: (+44)2380/223273

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS :50.905441, -1.414061

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Accessible Room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,290 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,232 reviews

Comfortable hotel offering good value for money.

Customer review rating 4.2/5

D A. Couples - 19/02/2020 Confirmed reviews ALL

The Ibis Hotel, Southampton is a comfortable, modern hotel just a short walk from the railway station. It is close to some cruise terminals and a bus goes from outside the station to the Isle of Wight ferry terminal. It is a 10 to 15 minute walk to the town centre. The ibis bedroom is, typical of the brand. The bed is very comfortable. The bathroom is compact but has a very good shower with toiletries provided. Storage space is limited for anyone staying for any length of time but adequate for short stays. Check in / check out is easy thanks to the friendly, attentive staff. The hotel has a restaurant. The two evening meals we had were very good and reasonably priced. Breakfast was okay. The hot food was plentiful as was the cereal selection but the fruit salad and fresh fruit offerings were a little lacking. The only yogurt on offer was Greek yogurt more variety would have been appreciated. Overall the Ibis Southampton offers a comfortable stay and value for money.

Dear DAVID A., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect.

Customer review rating 4.2/5

Ian A. Business - 19/02/2020 Confirmed reviews ALL

Fab place, good location, wish my boss would allow me to stay there more.

Dear JOANNE W., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Served its purpose.

Customer review rating 4.2/5

Jane C. Families - 18/02/2020 Confirmed reviews ALL

Pleasant, comfortable stay.

Dear RICHIE K., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very clean, no hassles

Customer review rating 4.2/5

B. Couples - 18/02/2020 Confirmed reviews ALL

Helpful staff

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located close to town center

Customer review rating 4.2/5

Mike Solo - 18/02/2020 Confirmed reviews ALL

Was nice clean room only problem I had was I could not adjust aircon when I asked was told is a central control was offered a fan but just opened the window bought the room temp down good temp whee I could sleep

Dear C. CURTIS, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceeded all expectations

Customer review rating 4.2/5

Danni Couples - 17/02/2020 Confirmed reviews ALL

The room was spacious and very well furnished, perfectly located just a 5 minute walk from the train station and 30 minutes from the football stadium. We stayed on Valentine’s Day evening just by chance and were so surprised to find the room decorated with confetti and heart-shaped chocolate, a nice touch considering how much we had paid for the room. All the staff we encountered were lovely and helpful. We would definitely stay there again in the future.

Dear Danielle B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok Stay. Poor Accessible Room.

Customer review rating 4.2/5

Sam H. Couples - 17/02/2020 Confirmed reviews ALL

Stayed here on Valentines Day, room was meant to accessible, was tiny, no room to move my wheelchair in. Asked for a wet room, but the bathroom have tiled flooring not anti-slip flooring. The shower was disgusting, noticed two long brown hairs and stains on the shower floor.

fantastic location close to shops and train

Customer review rating 4.2/5

Lana Couples - 16/02/2020 Confirmed reviews ALL

service was very good other than the food which was extremely poor.

Dear LANA B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Easily accessed from railway. Great value

Customer review rating 4.2/5

Steve G. Business - 16/02/2020 Confirmed reviews ALL

I have used the hotel several times. I like so many aspects of the hotel. It would be perfect except for 2 things. If the weather is cold, the heating is not good enough to warm the room. The dinner and breakfast is excellent except the scrambled eggs at breakfast which are very badly cooked. I stay in Southampton most weeks. Solve these 2 issues and I will be happy to stay all the time.

Dear STEVE G., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.2/5

Michelle Friends - 16/02/2020 Confirmed reviews ALL

Great location, had early check in which was great. stayed here as going to the theatre. Could walk to shops & theatre easily. Lovely breakfast in the morning

Dear MICHELLE N., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 4.2/5

Pete Solo - 13/02/2020 Confirmed reviews ALL

Was catching coach to heathrow excellent location

Dear PETER E., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very clean, very comfortable

Customer review rating 4.2/5

Susan Families - 11/02/2020 Confirmed reviews ALL

All worked really well. I would return. Extremely good value.

Dear SUSAN G., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location

Customer review rating 4.2/5

Ms E. G. Families - 11/02/2020 Confirmed reviews ALL

Welcoming and very comfortable

Dear ENID G., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

3

Customer review rating 4.2/5

Rebecca S. Couples - 09/02/2020 Confirmed reviews ALL

It was ok the breakfast was cold and the window licked there was alot of water on side when we woke up our phones were on that side so we were lucky they didn't get water in them

Dear REBECCA s., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.2/5

Andrew Business - 08/02/2020 Confirmed reviews ALL

The bath seemed pointless, the room didn't feel like an upgrade from ibis budget which was across the carpark.

Dear ANDREW E., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well looked after, away from home.

Customer review rating 4.2/5

Richard G. Business - 08/02/2020 Confirmed reviews ALL

Its so important to be comfortable and safe when working away from home. Coming back to the Ibis Southampton lets you feel save and comfortable with friendly and welcoming staff who look after you.

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.2/5

J I. Families - 08/02/2020 Confirmed reviews ALL

Staff very effecient. Room small but clean. Good breakfast.

Dear JAMES H., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, great stay

Customer review rating 4.2/5

Rachael F. I. Couples - 08/02/2020 Confirmed reviews ALL

Had a very pleasant stay at this hotel. Very well located to shops, restaurants, bars. Reception staff very friendly on arrival, rooms very clean and even though a little small everything you needed was there. Breakfast was buffet style , and you could eat as much as you wanted, it was great value. Would recommend this hotel and would stay again.

Dear RACHAEL R., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could not fault it.

Customer review rating 4.2/5

David J. Business - 06/02/2020 Confirmed reviews ALL

I slept well and the breakfast was exceptional.

Dear DAVID J., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant Stay.

Customer review rating 4.2/5

Frances B. Couples - 05/02/2020 Confirmed reviews ALL

We had a great experience of this hotel. Very comfortable room, very clean, good breakfast. Lovely staff. We would particularly like to praise the man on reception( dark hair and wears glasses) he was so efficient and knowledgeable. We will stay here again when in Southampton.

Dear FRANCES B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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