ibis Southampton Centre Hotel 3 stars

Customer review rating 4.2/5 4,336 reviews

ibis Southampton Centre
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service availablePaying

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA
southampton
united kingdom

Tel: +442380634463

Fax: (+44)2380/223273

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS :50.905441, -1.414061

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Accessible Room with 1 double bed

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,336 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,238 reviews

ideal location

Customer review rating 4.2/5

Wendy Couples - 20/03/2020 Confirmed reviews ALL

we were very made very comfortable when we stayed at ibis everything we needed was there having stayed there several times before and would thoroughly recommend

Dear VIRGINIA L., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Poor

Customer review rating 4.2/5

Marion C. Couples - 19/03/2020 Confirmed reviews ALL

Building work at 7am with no warning. Hammering and sawing and after an hour on the phone to reception with promises that the noise would stop it didn’t

Easy to locate and relaxing

Customer review rating 4.2/5

Claire Business - 17/03/2020 Confirmed reviews ALL

Overnight for business, easy to locate, clean room , good sleep, breakfast really well organised.

Dear CLAIRE H., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Very poor

Customer review rating 4.2/5

Cja Couples - 16/03/2020 Confirmed reviews ALL

Very poor stay - room was small and in poor condition although clean. Had booked bed and breakfast but couldn't convince the member of staff that I was entitled to a complimentary breakfast and even when I showed the email to confirm it they didn't apologise or change their rude attitude. The breakfast was of very poor quality, very greasy and tasted like last wee's warm ups!!

Very convenient

Customer review rating 4.2/5

Philip Solo - 16/03/2020 Confirmed reviews ALL

I have stayed in the Ibis Southampton with no complaints several times before, it is still convenient and efficient and the breakfast is great.

Dear PHILIP L., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Good stay

Customer review rating 4.2/5

Do Couples - 15/03/2020 Confirmed reviews ALL

Room was quite cold, despite putting heating on. The bathtub was falling apart, but you could still shower. Despite this, it was pretty comfortable and the staff were great! Food was really delicious.

Dear DINITHI S., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. Please accept my apology for the maintenance issues. I do hope you will come back to us in the near future. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Well located, great staff

Customer review rating 4.2/5

Andrew Solo - 15/03/2020 Confirmed reviews ALL

Ian deal

Dear ANDREW C., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Fantastic, as ever!

TripAdvisor rating 3.5/5

AngryJellyfish 14/03/2020 TripAdvisor review

I stay here every year while attending a weekend event, and have only ever had a great experience each time. Fantastic food, great rooms and facilities, all at a very reasonable price. Staff are friendly and welcoming. Looking forward to next year!

So much better because of your staff

Customer review rating 4.2/5

Andrew W. Friends - 13/03/2020 Confirmed reviews ALL

Once again your staff made my Minamicon experience amazing with their pleasant attitudes and helpful nature. I was especially blown away by them decorating my room (and my keycard) based on a one line request in my booking form, however much time they spent it was absolutely worth it as it made me feel welcome and ready to have fun after a five hour drive. Everything else was up to the hotels well established standards.

Dear ANDREW W., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Southampton
Customer review rating 4.2/5

Mick F. K. Business - 13/03/2020 Confirmed reviews ALL

On your Digital board it said rooms for £55 I paid £70 + when I was booking in receptionist ask if I had a vehicle I said yes I than was charge another additional £10 I paid £80 for a room what needs updating.

Dear MICK C., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. Please accept my apology for the confusion with the prices. I can see that your booking was made w flexible conditions this might be the reason why price was higher. I am really sorry that the car park charges were not well explained - unfortunately car park is managing by the outside company. I do hope you will give us one more chance to serve you better in the near future. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Great as ever!

Customer review rating 4.2/5

Aj A. Solo - 12/03/2020 Confirmed reviews ALL

Easy check in, great rooms, fantastic facilities, good breakfasts, easy check out.

Dear JOSEPH A., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Southampton

Convenient

Customer review rating 4.2/5

Anthony Solo - 12/03/2020 Confirmed reviews ALL

What one expects when staying at an Ibis Hotel.

Dear ANTHONY W., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Southampton

Pleasant staff, hotel looks tired

Customer review rating 4.2/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Easy and convenient experience staying for a nearby convention. Room had a few fixtures that looked obviously worn. Initially provided towels are on the smal size. Staff were very friendly and helpful.

Dear DOMINIC D., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Southampton

Overnight stay

Customer review rating 4.2/5

Janet R. Couples - 10/03/2020 Confirmed reviews ALL

Good room for one night. Excellent soundproofing. Comfortable room and bed but pillows a bit hard. Breakfast OK, but several items were not replenished and empty (e.g. baked beans, mushrooms). Hotel in great location for shopping and theatre.

Dear JANET R., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Southampton

Fantastic stay

Customer review rating 4.2/5

Sarah F. Couples - 10/03/2020 Confirmed reviews ALL

Was down for a convention at the nearby Novotel with my fiance and had a fantastic stay, staff was friendly and extremely helpful. Definitely shall be staying again x

Dear SARAH F., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Budget Southampton

Worked well

Customer review rating 4.2/5

Dudley Solo - 10/03/2020 Confirmed reviews ALL

Comfortable

Dear DUDLEY C., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Budget Southampton

Adequate

Customer review rating 4.2/5

Anonymous Friends - 10/03/2020 Confirmed reviews ALL

Stayed for a convention and the room was perfectly okay for what I needed it for. Bit small, not much space around the bed to move but did a job.

Dear ZARA Y., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do hope you will give us one more chance in the near future Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Great location. Room not in best condition

Customer review rating 4.2/5

Bethany Friends - 10/03/2020 Confirmed reviews ALL

Hotel was fine. Staff were (with one exception) very friendly and welcoming. Would have been nice to have been told about the work going on on both the Friday and the Monday as it was disruptive to our stay as it was right outside our room. I was, by a lovely member of staff, offered another room if it continued into the Saturday and Sunday but I was also told it won’t start again until after 9am on the Monday. The same member of staff offered us one free drink each for the inconvenience and our not being told by the member of staff at check In. Who had also said all the rooms were fully booked that weekend. It started at 8:40 and was essentially drilling into the wall. Very loud. Also, I noticed during our stay that the state of the window deteriorated. Black mould started to cover one side and the plaster work (already in disrepair) on the other side got worse. If I’d know this would happen I would have taken the lady up in the offer of another room. I’d like to discuss this further to see if there’s anything that can be done to reimburse us for the condition of the window and wall and the essessive noise on the Monday.

Dear ELIZABETH B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. Please accept my apology for the inconveniences during your stay. Please contact with us directly to our main email address H1… One again I ma extremely sorry that your experience did not meet your expectations. Kind Regards, Magdalena Baranowska Guest Relations Ibis Southampton

Great location, great stay!

Customer review rating 4.2/5

Simone Friends - 09/03/2020 Confirmed reviews ALL

Came for Minami Con that was in the Novotel this weekend just gone and Ibis is always great value for money and has provided a great service for the four years I’ve been staying! It’s located near the shopping centre and central isn’t too far away for a little walk about! Thanks for a pleasant stay!

Dear SIMONE F., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Budget Southampton

Highly recomended

Customer review rating 4.2/5

Barbara Couples - 09/03/2020 Confirmed reviews ALL

Highly recommend this hotel right in the city centre in close proximity to many attractions. The staff are amazingly professional, helpful & very friendly . The rooms are super clean

Dear BARBARA T., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Baranowska Guest Relations Ibis Budget Southampton
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