ibis Southampton Centre Hotel 3 stars

Good value. We had booked for the Ibis Budget but were transferred to the standard Ibis at no extra cost (they are within 50m of each other and use the same car park). The room was clean and comfortable. The staff were friendly and helpful. Be aware that there is no aircon and it is not possible to have the bedroom window open at night as there is a lot of noise from the docks and the road. The hotel is well placed for walking into the City so a car is not necessary. Carparking was an extra but reasonable cost and the permit is valid for 24 hours.

Clean comfortable room. But I found the pillows too hard. Good to be able to open the window to let fresh air circulate during these times of virus. Curtain let light in around the edges and lots of light outside due to handy central location so not easy to sleep.

Hotel is in a good position and has lots of parking. The hotel is very clean and the staff are helpful. We had a cooked breakfast and it was hot and freshly made.

Actually I was intending to stay at the more upmarket Novotel on the same site, but when I came to try and make my last minute booking I found they had closed bookings. So I went for the Ibis instead, and I'm glad I did. Apart from room size, the Ibis had everything I would expect from a Novotel, and I suspect a slightly better location as it faces directly out at Southampton Water (albeit with a few dock buildings in the way). I had a lovely clean and comfortable room with a good view of stuff going on outside, including the biggest cruise ship I have ever seen, which was quite important because the weather was quite atrocious. And the hotels C-19 precautions were excellent, and well managed by the staff. My biggest concern was the fact that since C-19, I seem to have stopped using cash, and I had nothing appropriate to tip the breakfast and housekeeping staff with. I think the hotel chain should find some way of addressing this, as I doubt if cash is coming back.

Could not have been better located for the city centre. Smae standard of all the other Ibis Hotels we have stayed in all over Europe.

Very good service considering the covid19 status.

As I normally expect, very good.

Comfortable room, usual facilities, have stayed before so I knew what to expect. Unfortunately, the breakfast, even though I had paid for a full breakfast, turned out to be just a simple continental offering. This I could't understand since this was the third hotel I had stayed in on this break and the other 2 were able to offer full cooked fare. The last night I was there, there was an issue with the hot water and therefore, not warm water for washing/showering. No compensation/refund offered

Overall, my stay at the ibis in Southampton was good. The room was clean and bed comfortable. The necessary COVID-19 restrictions were well thought out. I had a couple of minor problems during my stay but the staff dealt with quickly.

Pleasant

I was disappointed with my choice. I paid in excess of £70 to stay in this hotel with my dog, in a pretty basic room, with barely any air, overlooking the expensive hotel car park which seemed noisy almost all night, not helped by the hotels irrigation system coming on at 4am, with most of the pipe work lying on the terrace outside my window so flooding the terraced roof. I appreciate Covid-19 is not doing us any favours, but the breakfast choice for me, was a complete no no, and to only offer snacks for evening meals, when I had done just shy of 200 miles, I felt was absurd. I had not realised at any point of my booking that the hotel should not be able to feed me. And I had purposely not chosen the Ibis Budget for exactly that reason, though as it turned out, it was operating anyway! I ate that evening at the Novotel across the carpark so do manage to get an ok supper, though as an overall package costing on excess of £100 I was not amused.

First if coming by car using a gps set it for Ikea and turn into the turning just before Ikea then left at the roundabout by TGI Friday and into the car park ahead. The Ibis is comfortable with the usual features, bathroom, desk and A/C. Breakfast is done by a pre-order form and you need to go to reception to get it. Some people were eating theirs in the breakfast room but others like us took it to the room. There is a McDonalds on site for hot food. When we were there the Ibis Budget appeared to be closed and their clientele were transferred into the Ibis hotel. A number of those transferred were young people who went out socialising then came back at 4 in the morning and made a lot of noise outside. The bar is still available and the prices are reasonable for a hotel. The staff are friendly and helpful. Parking is available on site at £10 for 24 hours.

Fantastic position for all our needs on our 2 day vacation

Good base for touring the area.

We were disappointed that many public using the hotel did not follow the government ruling to wear face masks around the hotel , especially in the lift. Also our take away breakfast was well presented on the first day , but on the second we were an apple and orange drink missing which we had to go to reception to collect , and there was no milk for our tea , or sugar . The croissants on the first day were in a paper bag inside the breakfast bag , but the second day they were loose being contaminated from ceareal boxes , and other items loose within the bag , not very hygienic .