Novotel Nottingham Derby

Novotel Nottingham Derby 4 stars

Customer review rating (ALL Rating) 4.1/5 639 reviews

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Hotel extras

  • An ALLSAFE Clifton Environment certified hotel.

  • 11 fully-equipped meeting rooms for up to 220 guests

  • Dinner Menu available by Room Service or as a 'Take Away' to be eaten outside

  • Free, secure car park for all hotel guests

  • Hot Breakfast rolls served Monday - Friday or a continental Grab & Go Breakfast served daily

ALLSAFE approved hotel

Hotel location

Novotel Nottingham Derby

Bostock Lane, Long Eaton, M1 Junction 25
NG10 4EP Nottingham
United Kingdom

GPS:52.910782, -1.298882

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  639 reviews

TripAdvisor Rating  3.5/5  1,296 reviews

Service was excellent.

Customer review rating 4.5/5

Andrew C. Solo - Confirmed reviews ALL

The staff at reception, both at arrival and upon departure were first class. Explained everything very clearly and we in good spirits.

Dear Andrew C., We very much appreciate your comments regarding your stay at the Novotel Nottingham Derby. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Front Desk Team

Basic accommodation

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Staff very friendly. Seating area in room described as sofa. There is no way the piece of uncomfortable foam could be described as a 'sofa'. Bed not very comfortable. Breakfast good. Evening meal very average and not worth the cost.

Dear linda T., Thank you for taking the time to tell us about your experience at the Novotel Nottingham Derby. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Clean spacious room

TripAdvisor rating 4.0/5

Pius A Business - TripAdvisor review

A very nice spacious room with comfortable working area. Very modern and clean deco throughout. The hotel is located just off M1 and it is ideal location for a short stay. Nottingham city centre is just about 10 minutes drive.

Dear Pius Thank you for your positive review, we are delighted you found the rooms clean and the hotel comfortable. We hope to welcome you back again soon Thank You

Not good enough

TripAdvisor rating 3.0/5

Maureen S Families - TripAdvisor review

Stayed for 3 nights while visiting family for a wedding. There were other family members staying at the hotel. The staff never seemed to know what was happening and could never answer a question. One member had to look at the computer to tell me what time lunch was being served. They got the names wrong and kept saying another family member was in our room so much so they checked us out on the Sat & when we came in at midnight we couldn’t get into our room. On checking out they were trying to take full payment from someone’s card & it was being declined. Even when I explained again that I had paid in advance & gave them my paperwork they still couldn’t sort it. I just left the paperwork with them. They also messed up the food we ordered for lunch & although that member of staff was very helpful, we were told they had oat milk but couldn’t make a coffee with it?? Then we were told they didn’t have oat milk. She couldn’t work out how to use the screen on the till & when the order came it was wrong, The carpet was disgusting but the bed sheets were clean. Drunk students running up corridors one night & next day children running & screaming in the morning. Not somewhere I could stay again.

Dear Maureen Thank you for your recent review We are sorry to learn about the difficulties you faced with ordering food and milk, this is not reflective of our usual practice We have carried out additional training to help with future issues of this nature We hope this incident will not deter a future reservation Thank you

Fab location and Katherine was amazing

Customer review rating 5.0/5

Heather M. Business - Confirmed reviews ALL

Attentive team, great leadership, nothing was to much trouble definitely booking again :)

Dear Heather M., We very much appreciate your comments regarding your stay at the Novotel Nottingham Derby. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Front Desk Team

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Other web-users rate our hotel

  • 304 reviews 8.4/10 Location
  • 985 reviews 7.2/10 Room
  • 750 reviews 7.9/10 Service
  • 19 reviews 8.3/10 WiFi
  • 471 reviews 5.8/10 Cleanliness
  • 378 reviews 7/10 Breakfast
  • 280 reviews 4.3/10 Food
  • 234 reviews 3.7/10 Amenities

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