Novotel Nottingham Derby 4 stars

Customer review rating (ALL Rating) 4.1/5 379 reviews

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Bostock Lane, Long Eaton, M1 Junction 25, NG10 4EP Nottingham, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • This Hotel is Currently closed

  • 11 fully-equipped meeting rooms for up to 220 guests

  • An ALLSAFE Clifton Environment certified hotel.

  • Free, secure car park for all hotel guests

  • Hot Breakfast rolls served Monday - Friday or a continental Grab & Go Breakfast served daily

Our accommodation(s)

Hotel location

Novotel Nottingham Derby

Bostock Lane, Long Eaton, M1 Junction 25
NG10 4EP Nottingham
United Kingdom

GPS:52.910782, -1.298882

Telephone
Fax +44 115 946 5900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  379 reviews

TripAdvisor Rating  3.5/5  1,300 reviews

Novotel = NO REFUND

TripAdvisor rating 1.0/5

william s TripAdvisor review

Novotel do not honour their REFUND POLICY I cancelled within the parameters of their REFUND POLICY yet they kept my money They said refunds could take up to 6 months. If the amount is under £100 and is not refunded within 120 days they do not have to refund. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Very scary

TripAdvisor rating 1.0/5

Barbara L TripAdvisor review

Very scary experience when I was asked to leave by a group of men. I had just stopped to charge my car and have a meal - as I have done several times when driving down the M1. This is obviously not operating as a hotel any more - as a woman on her own, this was scary.

Very strange experience as the hotel was closing down on the day I left

Customer review rating 2.0/5

John C. Business - Confirmed reviews ALL

Very demoralised staff given no notice of potentially losing their jobs, however they did brilliantly well for example in laying on a decent breakfast spread in the circumstances - well done to them. The actual room was fine

Dear John C., Thank you for taking the time to tell us about your experience at the Novotel Nottingham Derby. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Services

Well located with very good parking

Customer review rating 4.0/5

Brian W. Friends - Confirmed reviews ALL

The food was very average and served cold. The bar was understocked and badly manned. due to inadequate manning levels. The rooms werte good.

Dear Brian Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Front Desk Team

Good location for airport but disappointed to hear hotel will shut.

Customer review rating 3.5/5

Ntrusler Business - Confirmed reviews ALL

I have used the hotel several times as it is very handy for my work and am an Accor loyalty member. I am very disappointed to hear the hotel will close to the public as it has taken a contract with the government to home asylum seekers.

Dear Nicholas T., We very much appreciate your comments regarding your stay at the Novotel Nottingham Derby. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Customer Team

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Other web-users rate our hotel

  • 175 reviews 8.7/10 Location
  • 575 reviews 7.2/10 Room
  • 453 reviews 7.9/10 Service
  • 8 reviews 7.6/10 WiFi
  • 274 reviews 5.9/10 Cleanliness
  • 208 reviews 6.9/10 Breakfast
  • 165 reviews 3.9/10 Food
  • 130 reviews 3.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.