Novotel Nottingham Derby Hotel 4 stars

Great friendly.covid compliant Hotel,with great connections to the airport ,Nottingham Derby and the Midlands,supported by enthusiastic staff. Good value for money serving personal and business needs with free car parking.

Another very relaxing stay but the hotel has a strange way of giving the items for the room out , yes I know about COVID and all that but still .... ONE bath towel for a couple overnight?? now come on surely the cost difference of cleaning two towels is minimal compared to one and the prepacked drinks bags... come on ... 2 miniscule long life milks for morning drinks???? wow... it isnt enough to even change the colour of the coffee !!!!!...and also ONE tiny ginger biscuit between you both !!!!! Apart from that the room was ample in space , comfortable, and warm and very clean... will be back again when allowed by Boris!!

Great location,very accommodating staff.

The reception was very safe and COVID security was explained. The room was large and well equipped. The shower was style over substance - there was no where near the shower to hang a towel. The room was well insulated from the noise from the local road and the motorway so we had a good nights rest. The “grab and go” breakfast was “acceptable” given the circumstances.

Nice big room,kind staff

I couldn’t see how to book a family package with interconnecting rooms via the app so called the hotel to make sure. Evidently this was a central reservation team as I arrived at hotel with 3 kids late and night and they didn’t have the interconnecting rooms and couldn’t provide us with the rooms we had booked. Receptionist offered to review the call with the reservation team the following day to see if we had in effect asked for interconnecting rooms as he could see no evidence of this on his system. Hotel was clearly understaffed and the receptionist told me more staff were being made redundant. Probably should be rebranded as Ibis so customers’ expectations are more in line with the level service that is provided. Location easy to find and easy drive to and from Alton Towers for our family half term break.

Easy check in, temperature checked on arrival. Had to be given toiletries and tea/coffee and had to request more. Breakfast was fresh and nice although more option for continental would have been appreciated. Only one option for pastries/juice and no fruit or fresh meats/cheese on offer.

Friendly staff, extremely limited menu, room clean and tidy but no remote control in room

Receptionist was really rude on arrival, when we checked out there was no one on the desk or anyone to be seen. The bed was really uncomfortable, floor was dirty in the bathroom.

Well specified rooms & great staff ensure that you will have a comfortable stay despite all of the restrictions of COVID-19. The food is reasonably priced with a good choice and the breakfast is excellent.

Very friendly clean and good location

well organized COVID19 restrictions in place

Arrived late due to travelling but desk covered and was in our room in no time

Stayed here several times, never with any complaint. Covid safety put in place and followed exceptionally well. Very good Novotel standards all round.

Great friendly staff, excellent food . Clean and fresh