Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 599 reviews

Best price
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Chartist Tower, Upper Dock Street, NP201DW NEWPORT, United Kingdom

Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  599 reviews

It was a good stay

Customer review rating 4.5/5

Scott Business - Confirmed reviews ALL

Dear Scott, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thanking You, Trevor Fernandes Front Office Manager

Convenient city centre.

Customer review rating 4.0/5

John Business - Confirmed reviews ALL

Dear John, Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon. Thanking You, Trevor Fernandes Front Office Manager

Great stay

Customer review rating 5.0/5

Jenny Families - Confirmed reviews ALL

Dear Jenny, Thank you for your lovely review. We\'re so glad you enjoyed your room and found everything clean and well equipped. It\'s also great to hear you had an excellent meal at our restaurant. We truly appreciate your feedback and hope to welcome you back again soon. Thanking You, Trevor Fernandes Front Office Manager.

Very disappointed

Customer review rating 1.0/5

Mrs R. Families - Confirmed reviews ALL

Dear Alice, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations, and we truly regret the discomfort and inconvenience you experienced. Please accept our deepest apologies for the issues with your room. We understand how frustrating it must have been to find that the room had minimum facilities, especially to discover that there was no mini bar available when it was needed for medication and food. we would be happy to arrange you a mini bar I your room which was earlier moved due to maintenance issue and failed to replace. we would also be happy to keep your medicine in our hotel fridge if required. We also apologize for the experience you had at the bar. The wait time and lack of available seating , particularly given your parents\' needs. Your feedback is invaluable in helping us improve, and we would welcome the opportunity to to welcome you back. Kind regards, Trevor Fernandes Front Office Manager.

Fantastic

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Fiona C., Thank you so much for your kind words. We\'re thrilled to hear that you had such a positive experience during your stay. A special thank you for mentioning Nathan, he\'ll be so pleased to know he made a great impression! We truly appreciate your feedback and can’t wait to welcome you back again soon. Best regards, Trevor Fernandes Front Office Manager.

Other web-users rate our hotel

  • 688 reviews 9/10 Location
  • 1,113 reviews 8.3/10 Room
  • 1,027 reviews 9/10 Service
  • 30 reviews 6.3/10 WiFi
  • 526 reviews 8.6/10 Cleanliness
  • 410 reviews 7.2/10 Breakfast
  • 207 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.