Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 623 reviews

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Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  623 reviews

Excellent location and Stay

Customer review rating 4.5/5

Imran Business - Confirmed reviews ALL

Excellent location and nice and clean room. Good service.

Dear Imran N., We very much appreciate your comments regarding your stay at the Mercure Newport. We're thrilled to hear you enjoyed the location, cleanliness, and service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trevor Fernandes Front Office Manager.

Well located, comfortable, good customer service, no parking

Customer review rating 4.0/5

Ellie Families - Confirmed reviews ALL

Great hotel, comfy, welcoming, well located. No onsite parking but the friars walk carpark nearby is cheap for overnght stays. When you book online through the Mercure website however you are charged £15.95 per adult for breakfast but when you check in it would only cost £10.95. However by that point you can't cancel and rebook at the cheaper price cause it's within the 24hr cancellation time. It's feels like a bit of a con.

Dear Eleanor D., Thank you for your feedback and for sharing your experience. We're thrilled to hear that you found the hotel to be comfortable, welcoming, and well-located. We do apologize for any confusion regarding breakfast pricing. We always aim for transparency and value for our guests. the online breakfast price is offered along with best room packages whereas breakfast offered upon check in is with the promotional offer. We appreciate your understanding and hope to welcome you back soon. Sincerely, Trevor Fernandes Front Office Manager.

Right in the centre, Good stay.

Customer review rating 4.5/5

Davina L. Couples - Confirmed reviews ALL

Staff very friendly, nice and quiet got what we asked for.

Dear Davina, Thank you for your review. we are happy you enjoyed your stay with us and hope to welcome you back again sometime soon. kind regards Mercure Newport Team

Close to local Amenities

Customer review rating 4.0/5

Michael J. Solo - Confirmed reviews ALL

Had a rare Child Free night, stayed at the Hotel before and that's why I came back. Will definitely be booking another stay there

Dear Michael, Thank you for your review. we are happy you enjoyed your stay with us and hope to welcome you back again sometime soon. kind regards Mercure Newport Team

Excellent Location good facilities

Customer review rating 4.5/5

Alan Solo - Confirmed reviews ALL

The hotel is minutes walk from the station and is clean well appointed with friendly and helpful staff

Dear Alan, thank you for your review, we are happy you enjoyed your stay with us and we hope to welcome you back again soon. kind regards Mercure Newport team

Other web-users rate our hotel

  • 697 reviews 8.8/10 Location
  • 1,137 reviews 8.4/10 Room
  • 1,044 reviews 9.1/10 Service
  • 28 reviews 6.2/10 WiFi
  • 529 reviews 9/10 Cleanliness
  • 406 reviews 8/10 Breakfast
  • 238 reviews 9.8/10 Vibe

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