Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 633 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  633 reviews

Nice stay

Customer review rating 4.5/5

William C. Couples - Confirmed reviews ALL

Room excellent, staff helpful, breakfast good , town centre location.

Dear William C., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 5.0/5

D Business - Confirmed reviews ALL

When I arrived, the reception was really polite and friendly. The staff were great, and a big thankyou to them.

Dear Daljit A., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room was nice

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Fire alarm half way through breakfast. The fines I received trying to find the place was more than the room. Staff are great, helpful and accommodating

Dear Nathan B., We very much appreciate your comments regarding your stay at the Mercure Newport. We are glad you had a pleasant stay here. We are sorry about the fire alarms but unfortunately these things can happen. We hope to see you again in the future. Sincerely,

Great location, super comfy bed, lovely staff

Customer review rating 3.5/5

Alicia M. Business - Confirmed reviews ALL

I had a great stay at the Mecure hotel, was a little disappointed that there was no parking considering who much I paid for the stay. Overall the staff were great and the rooms were very clean and comfortable

Dear Alicia M., We very much appreciate your comments regarding your stay at the Mercure Newport. We are happy you had a great stay here. We are sorry about the car parking situation, but are glad this didn't affect your stay too much. We Sincerely,

Really nice, clean and comfortable room with lovely bathroom products but no decent room service menu

Customer review rating 3.5/5

Helen H. Business - Confirmed reviews ALL

Really nice, clean and comfortable room with lovely bathroom products but no decent room service menu

Dear Ms H., We very much appreciate your comments regarding your stay at the Mercure Newport. We are glad you found the hotel nice and clean. We're sorry you didn't find the room service menu satisfactory, our onsite restaurant is open until 9.30pm, but I will pass your feedback on to the head chef. We hope to see you again Sincerely,

Other web-users rate our hotel

  • 650 reviews 8.7/10 Location
  • 1,070 reviews 8.5/10 Room
  • 1,007 reviews 9/10 Service
  • 20 reviews 5.4/10 WiFi
  • 513 reviews 8.7/10 Comfort
  • 489 reviews 8.7/10 Cleanliness
  • 361 reviews 8.2/10 Breakfast
  • 271 reviews 9.7/10 Vibe

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