Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.4

Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newport's tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you'll find our contemporary restaurant NP20 Bar & Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

Our hotel is situated in the heart of Newport city centre, overlooking the River Usk. Just a 7-minute walk from the train station, with easy access links in and out of Cardiff city centre.

'The team and I are incredibly proud of how our hotel has flourished since opening. The tallest hotel in Newport, situated in the heart of the city with stunning views stretching far and wide, a fantastic destination for both business and leisure travel.'

Ceri TRELA, Hotel Management

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

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Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 70 m² / 753 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 63

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 398 reviews

Philip C. Friends - 2/17/2026 Confirmed reviews ALL

stain on the duvet and showerhead was damaged and allowing water to leak before the showerhead so the pressure was low.

Mark B. Couples - 2/17/2026 Confirmed reviews ALL

A great location hotel in the heart of Newport the hotel is clean and tidy and has great rooms with comfortable beds nice hot showers and the staff really helpful

Alina K. Families - 2/16/2026 Confirmed reviews ALL

Comfortable stay , the suites were clean . No noise issues.

Dear Alina, Thank you very much for taking the time to share your feedback following your recent family stay with us at Mercure Newport. We’re delighted to hear that you enjoyed a comfortable stay and found your suite clean and quiet. It’s especially pleasing to know that your arrival and check-in experience was seamless and that our team helped make your visit enjoyable. Your kind comments about our accommodation, cleanliness, WiFi and overall service are truly appreciated. We’re also grateful for your positive remarks about our convenient central location and your booking experience through the Mercure website. As a valued ALL – Accor Live Limitless Classic member, we’re pleased that you felt recognised during your stay. At the same time, we appreciate your constructive feedback regarding breakfast and our sustainable food initiatives. Your comments are important to us and will be shared with the relevant teams as we continuously look for ways to enhance our offering and deliver even better value and variety for our guests. Thank you again for your thoughtful review and for recommending us to others. We hope to have the pleasure of welcoming you and your family back to Mercure Newport in the near future. Warm regards, The Mercure Newport Team

Graham L. Solo - 2/14/2026 Confirmed reviews ALL

This was my second stay here and it proved once again to be comfortable, with a high-floor room with a view and really good breakfast and friendly staff.

Dear Graham, Thank you very much for taking the time to share your feedback following your second stay at Mercure Newport. We are delighted to know that once again you had a comfortable stay, enjoyed your high-floor room with a view, and found the breakfast selection and cleanliness to be of a high standard. It’s also wonderful to hear that you found booking through the ALL App easy and efficient, and we truly appreciate your loyalty as a Silver member of ALL. That said, I am sorry to read that your ALL status was not acknowledged during check-in and that the experience felt rushed on this occasion. This is certainly not the level of personalised service we aim to deliver, especially to our valued returning guests and loyalty members. Your feedback has been shared with the front office team to ensure we consistently recognise and welcome our members in the manner they deserve. We greatly appreciate your continued support and your recommendation, and we look forward to welcoming you back for an even smoother arrival next time. Kind regards, The Team at Mercure Newport

Denise R. Couples - 2/14/2026 Confirmed reviews ALL

Lovely room & upgrade to Privilege room. Great view of Newport from 13th floor. Lovely relaxing evening spent in bar & restaurant. Had a lovely meal. Special steak deal with wine. Thanks to Chris the chef. Breakfast was also lovely and we were looked after well by the staff, and Richard in particular was very helpful.

Dear Denise, Thank you so much for your wonderful review and for awarding us 100/100 following your recent stay at Mercure Newport. We are absolutely delighted that you enjoyed your upgrade to a Privilege room and that the views across Newport from the 13th floor made your stay extra special. It’s fantastic to hear that you found the room modern, clean and comfortable, and that you particularly enjoyed the shower, toiletries and our full-width windows. We’re also very pleased that you had such a relaxing evening in our bar and restaurant and that the steak deal with wine was a highlight. Your kind comments will be shared with Chris in the kitchen — he will be thrilled to know his efforts made such a positive impression. Thank you as well for recognizing Richard; we’re very proud of our team, and it’s always rewarding to hear when a colleague has gone above and beyond to look after our guests. We truly appreciate your loyalty as an ALL Classic member and your recommendation. We look forward to welcoming you back for another relaxing stay in the near future. Warm regards, The Team at Mercure Newport