Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.4/5 429 reviews

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Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  429 reviews

Customer review rating 5.0/5

Wayne G. Couples - Confirmed reviews ALL

First time user of the hotel and definitely not the last, from the friendly welcome by lynsey on reception, to the wonderful chat and loal information from Nathan in the breakfast room. Both a credit to the hotel.

Customer review rating 4.0/5

Andrew B. Solo - Confirmed reviews ALL

Very handy overnight stay, very much appreciated upgrade to a suite.

Customer review rating 5.0/5

Kirsty M. Couples - Confirmed reviews ALL

Great location vrry comfortable and clean happy helpful staff always smiling

Customer review rating 3.5/5

Colin B. Business - Confirmed reviews ALL

The room was clean and reasonably comfortable. However the tv didn’t work and one of the bedside tables was missing. Bottled water should be provided in the bedroom. The quality of food remains poor.

Dear Colin B., Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room clean and reasonably comfortable. However, we sincerely apologise for the issues you experienced with the TV and the missing bedside table. Your comments regarding bottled water is only provided in Privilege and junior suite rooms. We will share them with our team to explore ways to improve our guest experience. We appreciate your feedback and hope to have the opportunity to provide a more seamless stay in the future. Thanking You, Trevor Fernandes Front Office Manager

Customer review rating 4.5/5

Jens R. Business - Confirmed reviews ALL

all perfect

Dear Jens R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thanking You, Trevor Fernandes Front Office Manager

Other web-users rate our hotel

  • 577 reviews 8.9/10 Location
  • 952 reviews 8.1/10 Room
  • 906 reviews 9/10 Service
  • 21 reviews 6.3/10 WiFi
  • 461 reviews 8.7/10 Cleanliness
  • 366 reviews 7.3/10 Breakfast
  • 286 reviews 6.2/10 Food
  • 170 reviews 9.4/10 Vibe

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