Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.6/5 382 reviews

Hotel extras

  • City centre location

  • 7 minutes' walk to Newport train station

  • ICC Wales under 4 miles away

  • Flexible on-site meeting rooms

  • 3rd floor restaurant and bar with an outdoor terrace

ALLSAFE approved hotel

Our accommodation(s)

135 spacious & well-appointed rooms all with stunning views across Newport that are both contemporary & comfortable. For additional space & luxury, why not upgrade to one of our Junior Suites & receive a host of enhanced amenities?

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Non contractual photo

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  382 reviews

Great location, high quality rooms, fantastic staff.

Customer review rating 5.0/5

Heather Business - Confirmed reviews ALL

I was spoiled to a room on 15th floor which had a separate bedroom and lounge area with tvs in both. Huge brand new bathroom. Very comfortable, very quiet, fantastic views. The reception and restaurant couldn’t have done more to make me feel welcome.

Dear Heather W., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your feedback with Sheree and Poppy, I am certain this will make their day when they hear! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location very central

Customer review rating 4.5/5

Toniindr Solo - Confirmed reviews ALL

The hotel was a great location close to train station and river Surrey under by cafes and restaurants etc. The check in staff were super helpful as I had had a long transatlantic overnight trip and they swapped rooms around so I could check right in. Thank you ladies !

Dear Toni G., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your kind feedback from reception, I have shared this with our team, its lovely to hear this and I am sure this will really make their day! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located in the town centre and lovely place

Customer review rating 5.0/5

Sandra B. Business - Confirmed reviews ALL

we enjoyed our stay there clean friendly staff and helpful staff

Dear Margaret D., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and room was quiet

Customer review rating 4.5/5

Jon G. Business - Confirmed reviews ALL

Nice clean and quiet room with friendly service

Dear Jonathan G., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning Poppy, such lovely feedback. I have advised her manager to ensure she receives the feedback. Thank you again, this will make her day today when she finds out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great and comfortable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Throughout my stay, I received excellent service both at Reception and in the Restaurant. The bed and room were comfortable and getting a taxi was always convenient. I also appreciated that after checkout, the reception safely kept my bags until I returned from the conference that day.

Dear Tara G., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so glad to hear the Reception and restaurant team were able to look after you and you could leave your bags with us during the day of your conference Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 377 reviews 8.6/10 Location
  • 610 reviews 8.5/10 Room
  • 570 reviews 8.9/10 Service
  • 7 reviews 3.1/10 WiFi
  • 285 reviews 9/10 Cleanliness
  • 284 reviews 8.6/10 Comfort
  • 194 reviews 8.5/10 Breakfast
  • 181 reviews 9.8/10 Vibe

Powered by Trustyou

All our hotels in Newport