Mercure Sheffield Kenwood Hall & Spa 4 stars

Customer review rating 3.8/5 797 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Sheffield Kenwood Hall & Spa
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Socially Distanced Wedding Receptions and Event rooms

  • Gym for Hotel-Residents and Spa Treatments Available (pre-booking recommended)

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Road
S7 1NQ
sheffield
united kingdom

Tel: +441142583811

Fax: (+44)114/2554744

Check-in from 14h00

Check out up to 12h00

  • By plane

    DONCASTER At 41.84km / 26 miles

  • By plane

    EAST MIDLANDS At 74.03km / 46 miles

  • By boat

    HULL At 107.83km / 67 miles

  • By car

    J33 At 12.87km / 8 miles

  • By train

    SHEFFIELD At 2.9km / 1.8 miles

  • By train

    SHEFFIELD At 2.9km / 1.8 miles

GPS :53.364547, -1.49091

Our accommodation(s)

Classic room - 1 single bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior room, ideal for family - 2 double beds

  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room - 1 double bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior suite, private patio or balcony - 1 king bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Superior King suite, private seating area overlooking the grounds - 1 king bed

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

LAKEVIEW

Type of cuisine: Brasserie

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menu's are designed by our experienced Chef's who carefully source the best fresh and local produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Relax in our Lounge Bar which offers a range of wines, beers, spirits, and soft drinks. Serving Afternoon Tea as well as a selection of bar snacks and light bites daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Mercure Sheffield Kenwood Hall & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

797 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,952 reviews

Amazing

Customer review rating 3.8/5

Lg Business - 15/10/2020 Confirmed reviews ALL

Faultless

Peaceful and a good stay

Customer review rating 3.8/5

Chris Couples - 14/10/2020 Confirmed reviews ALL

Perfect thank you

Tired

Customer review rating 3.8/5

James Couples - 14/10/2020 Confirmed reviews ALL

We have stayed at the hotel over the last 12 years - under different managements. The main reception area looks good but the rooms are very tired and don't seem to have been brought up to the Accor standard, The staff were great as usual - indeed we like the fact that many staff have been retained over the years despite ownership changes

Lovely grounds

Customer review rating 3.8/5

Rob Families - 12/10/2020 Confirmed reviews ALL

Had a pleasant stay, the grounds are great and the rooms generous. Had a few minor faults with the room that needed fixing (flashing bulb in the bathroom and a broken shower door which meant the floor got soaked when showering). Some of the staff were quite grumpy and short with us but the grounds made up for it, I’d stay again.

well located

Customer review rating 3.8/5

Steve S. Solo - 12/10/2020 Confirmed reviews ALL

comfortable room . problem in getting a refund on earlier bookings that I cancelled (I still haven't been creditted)

Great stay

Customer review rating 3.8/5

Derek M. Couples - 09/10/2020 Confirmed reviews ALL

Very friendly staff- lovely room - good view from window and good food.

Pleasant stay in lovely city location

Customer review rating 3.8/5

Malcolm Couples - 08/10/2020 Confirmed reviews ALL

Great Sunday package including a really relaxing massage

Great hotel

Customer review rating 3.8/5

Philippa Couples - 08/10/2020 Confirmed reviews ALL

We have been before (sadly because of hospital appointments) but hotel is superb location. Staff always lovely and friendly and efficient. Food good too. Certainly have done remarkably well during all this year (2020).

AS well as could be expected

Customer review rating 3.8/5

Anonymous Couples - 08/10/2020 Confirmed reviews ALL

You have made this far too complicated. The staff were good at their job. The hotel was well looked after. You set expectation levels far too high on the website by not saying what wouldn't be available because of COVID (Spa, all the goodies in the King Suite we stayed in)

Good staff

Customer review rating 3.8/5

John E. Business - 08/10/2020 Confirmed reviews ALL

Helpful staff

Ok

Customer review rating 3.8/5

Anonymous Couples - 07/10/2020 Confirmed reviews ALL

Plenty of good covid safe procedures. Staff and guests wearing masks and being mindful. Hand gel all around the place. We were slightly disappointed that all the extras we’d paid for in the junior suite had been removed ‘due to covid’! No dressing gown or slippers, coffee machine had been removed, no teabags or soft drinks. We did ask to have them reinstated and the nice man at reception did bring a nepresso machine, coke and water. But no dressing gown. Breakfast on the first day was cold, but they were busy and understaffed, so didn’t bother complaining. The 2nd day was much quieter and the breakfast was hot, fried eggs bit too under cooked for us. No offer of making some that were cooked. We have stayed in a few hotels since lockdown was lifted. They are ok, but some have lost that thing where you feel a bit special and are on a holiday. I absolutely don’t want to slate this hotel as it’s our chosen place to stay when we visit Our relatives in Sheffield. But the sparkle is missing at the moment. I’m sure as time goes on they will work it out!

A little underwhelming

Customer review rating 3.8/5

Marc Couples - 06/10/2020 Confirmed reviews ALL

All staff was very helpful we booked a two night stay one night in a standard room and then 1 night in a junior king suite the reason for this was there was no space in the king suite. The first night in the basic room was awful really dated in need of a refurb the pillows was all different sizes it didn’t set us off to a good start but the second nights stay was much better the hotel staff moved all our bags for us as we was out for the day what was a nice touch but still didn’t feel like we expected all and all our stay was ok but underwhelming as from the pictures we expected more.

Great location & Welcoming Stsff

Customer review rating 3.8/5

Kay M. Couples - 05/10/2020 Confirmed reviews ALL

Smooth check in, staff very engaging & really try to personalise your welcome. This is our third recent stay & this time we were lucky enough to be upgraded to one of the very spacious suites in the old part of the building. Huge amount of room & lovely view across the gardens.

Getting very tired

Customer review rating 3.8/5

Mark Families - 04/10/2020 Confirmed reviews ALL

2nd and probably last time I’ll stay at Kenwood Hall, check-in process was very slow, with one person left to deal with a queue of people while another seemed to potter about trying to look busy - so a good 10 minute wait. The rooms are now VERY tired, stayed in a junior suite which had mould on the bathroom ceiling, fixtures and fittings that were broken or very worn and a lamp that didn’t work. Breakfast was ok - and I recognise adjusted due to the current situation, but perhaps a higher quality orange ‘juice’ could be sourced as these seemed to be the very cheapest of cartons you would expect to see in a children’s lunch box - I expected better from accord midscale offering. A shame really - location is great, and building ha such potential - looks like 15 years of under investment in the property. Not to the usual standards.

Family meet

Customer review rating 3.8/5

Richard G. Families - 04/10/2020 Confirmed reviews ALL

Better than expected

Well located

Customer review rating 3.8/5

Anonymous Couples - 02/10/2020 Confirmed reviews ALL

The experience was ok. The room was very basic and dated to say it was one of the best rooms in the hotel. The service was great. The breakfast was not great, the food had no taste and was cold.

a good. stay an vary good service

Customer review rating 3.8/5

M R. A. S. Couples - 02/10/2020 Confirmed reviews ALL

we were very lucky they re-started the cooked breakfast ,which saved us finding some where eat.

Comfortable stay

Customer review rating 3.8/5

Paul K. Families - 02/10/2020 Confirmed reviews ALL

Would have liked a heated radiator in a suite bathroom. No real ale at the bar considering Sheffield has some of the best brewers in the country.

Stay

Customer review rating 3.8/5

Sean Couples - 30/09/2020 Confirmed reviews ALL

The room (Super King suite room 500) was in need of some refreshment Loose tiles in bathroom Loose wallpaper on ceiling Living room area was poorly furnished, could have done with a coffee table or something to make it useful We were quite disappointed that the closure of the pool area was not communicated on the website or prior to booking The WhatsApp room service thing is cute but we had some issues with certain items being wrong on orders

Excellent Wedding Venue!

Customer review rating 3.8/5

Helen S. Couples - 30/09/2020 Confirmed reviews ALL

My partner and I recently got married at Kenwood Hall, and had the most wonderful day. We booked the date before the coronavirus pandemic started, and were obviously quite worried in the lead-up to the wedding. Anna and the entire events team made us feel so re-assured and at ease, and had answers to all of our many questions. They helped us make the right decisions, were incredibly flexible with plans and it felt like they did everything they could to help us. The staff were all very knowledgeable about the ever-changing covid restrictions, which was really helpful for us. The day itself was completely stress - free and we all enjoyed it so much! The attention to detail and little touches were very much appreciated. Several of our guests noted that the reception staff were incredibly helpful and that the rooms were fantastic. Our wedding breakfast meal was lovely, and also received a lot of compliments from the guests. I would highly recommend Kenwood Hall as a wedding venue. We didn't get the wedding we had originally planned (we had to reduce our guest list due to the pandemic), but the day was so special!

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