Mercure Sheffield Kenwood Hall & Spa 4 stars

Customer review rating 3.9/5 853 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Sheffield Kenwood Hall & Spa
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Socially Distanced Wedding Receptions and Event rooms

  • Gym for Hotel-Residents and Spa Treatments Available (pre-booking recommended)

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Road
S7 1NQ
sheffield
united kingdom

Tel: +441142583811

Fax: (+44)114/2554744

Check-in from 14h00

Check out up to 12h00

  • By plane

    DONCASTER At 41.84km / 26 miles

  • By plane

    EAST MIDLANDS At 74.03km / 46 miles

  • By boat

    HULL At 107.83km / 67 miles

  • By car

    J33 At 12.87km / 8 miles

  • By train

    SHEFFIELD At 2.9km / 1.8 miles

  • By train

    SHEFFIELD At 2.9km / 1.8 miles

GPS :53.364547, -1.49091

Our accommodation(s)

Classic room - 1 single bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic room - 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic room - 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior room, ideal for family - 2 double beds

  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room - 1 double bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior suite, private patio or balcony - 1 king bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Superior King suite, private seating area overlooking the grounds - 1 king bed

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

LAKEVIEW

Type of cuisine: Brasserie

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menu's are designed by our experienced Chef's who carefully source the best fresh and local produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Relax in our Lounge Bar which offers a range of wines, beers, spirits, and soft drinks. Serving Afternoon Tea as well as a selection of bar snacks and light bites daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Mercure Sheffield Kenwood Hall & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

853 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,963 reviews

Good stay

Customer review rating 3.9/5

Mrs A. Business - 17/01/2021 Confirmed reviews ALL

Overall the stay was good, however the room was not warm enough, and it would have been nice tobe informed there was a microwave for guest use.

Dear Mrs A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We currently have a self service station in the lobby of the hotel for our guests to use comprising of plates, napkins, cutlery and microwave. This is mentioned within our welcome letter that is handed out on check-in. Sincerely, Luke Green Front of House Manager

Just perfect.

Customer review rating 3.9/5

John S. Business - 16/01/2021 Confirmed reviews ALL

Friendly and helpful.

Dear John S., We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Green Front of House Manager

Clean, well located

Customer review rating 3.9/5

Marie D. Families - 13/01/2021 Confirmed reviews ALL

Staff friendly and helpful

Dear Marie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luke Green Front of House Manager

Well located.

Customer review rating 3.9/5

M C. Business - 08/01/2021 Confirmed reviews ALL

Room is very spacious and comfortable. The staff are accommodating and helpful. My only concern on my first night was the amount of noise from above my room from other guests.

Dear Maria C., We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry you were disturbed by the guests above however. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Green Front of House Manager

Kept up expectations even during lockdown

Customer review rating 3.9/5

James W. Business - 04/01/2021 Confirmed reviews ALL

I stayed over as I needed to for work and have stayed in the hotel previously. I was concerned that the usual high standards may be difficult to upkeep with the tier restrictions, however I was pleasantly surprised and my stay was as comfotable as always.

Dear James W., We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Green Front of House Manager

Very helpful in difficult times

Customer review rating 3.9/5

Margaret H. Couples - 02/01/2021 Confirmed reviews ALL

very helpful in difficult times

Dear Margaret H., We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Green Front of House Manager

good location and lovely to have easy parking.

Customer review rating 3.9/5

Cheryl B. Families - 31/12/2020 Confirmed reviews ALL

The service was very good, and the staff went out of their way to help us. We appreciated the microwave facilities, and the fridge inner room.

Dear Peter b., We very much appreciate your comments regarding your stay at the Mercure Sheffield Kenwood Hall & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Green Front of House Manager

Great stay

TripAdvisor rating 3.5/5

winsay 23/12/2020 TripAdvisor review

I stayed at the hotel for a week after being evacuated from my house due to fire hazard. Upon check-in I received a free upgrade to one of the Privilege rooms which was much appreciated. The room was massive and the view from the window (woods, running squirrels and birds) was fantastic. Two male members of staff at the front desk are a massive asset to the company (sorry guys, I never got your name). Both of them were extremely helpful, friendly and definitely made my stay better. The thing that needs addressing is the breakfast times. On 2 occasions I came down for the breakfast at the times indicated on welcome letter and the breakfast had already finished. Also the water pressure in shower was rather poor, it took me ages to wash my hair and rinse off the shampoo. Apart from that I had an amazing stay and will definitely recommend the hotel to my friends and family when they’re visiting Sheffield.

Thank you so much for taking the time in sharing your experiences and I am really pleased that you enjoyed your stay with us, albeit, in difficult circumstances. I will be sure to address the niggles regarding the breakfast times and shower pressure with the relevant team members, thank you for highlighting and I will pass on your kind comments to our front desk team. We very much look forward to welcoming you back again in the near future, hopefully in better times. Kind Regards, Dan Wilson General Manager

absolutely fantastic

Customer review rating 3.9/5

Stefan D. Business - 14/12/2020 Confirmed reviews ALL

The room was fabulous and all the little touches have made my stay once again a very enjoyable one - Thankyou to all the team of note the room was quite cold and the heating was difficult to regulate

In need of a refurbishment

Customer review rating 3.9/5

G &. D. Business - 14/12/2020 Confirmed reviews ALL

Booked a privilege room on the basis that it should not be too ‘tired’ but was disappointed. It looked like the only new bit was the bed. The bathroom had paint peeling off, the carpet had seen better days, the room was cold with only one radiator working and we only had one bath towel between the two of us. The lift did not appear to work. No response from reception when contacted. We were only staying one night and leaving at 6.30 am in the morning so we did not try and talk to anyone in the morning.

Customer review rating 3.9/5

Anonymous Families - 13/12/2020 Confirmed reviews ALL

Good experience in difficult circumstances - only spoke with receptionist who was efficient and empathetic.

Dear Fuller J., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay. We look forward to welcoming you back in the future, hopefully in better times. Wishing you a very Merry Christmas. Kind Regards, Dan Wilson General Manager

A relaxing break

Customer review rating 3.9/5

Vicki R. Families - 10/12/2020 Confirmed reviews ALL

I booked 1 night with my children due to having work done at home. Everything about our stay From booking to checking out was handled so efficiently and it was stress free. The room was spacious and comfortable. We had plenty of space and a nice view. The room was well equipped with complimentary drinks and toiletries. My children like got chocolate before bed and reception made these for us with Marsh mallows. The breakfast bags were perfect for us. We will be booking again as it was such great value and we felt like we had a really relaxing break.

Dear Vicki R., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay and was well looked after by Luke. I will ensure that Luke gets your very kind comments. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Kind Regards, Dan Wilson General Manager

The place to stay

Customer review rating 3.9/5

Wayne Business - 10/12/2020 Confirmed reviews ALL

Pleasantly surprised.

Dear paul l., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Have a great Christmas. Kind Regards, Dan Wilson General Manager

Friendly and helpful staff. Spacious; with few other guests made me feel safe.

Customer review rating 3.9/5

Angela Solo - 09/12/2020 Confirmed reviews ALL

It was quiet, nobody interfered with me. My room was changed when I found the toilet cistern was constantly flowing.

Dear Angela B., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. We were in the process of refurbishing a number of bedrooms and bathrooms and hope to continue this work into the new year. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Have a great Christmas. Kind Regards, Dan Wilson General Manager

Stay during tier 3

Customer review rating 3.9/5

Anonymous Solo - 07/12/2020 Confirmed reviews ALL

Pleasant and clean room. Clean reception area. Grab and go breakfast poor, very expensive to quality of food provided.

Dear Shirley H., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your overall stay but fully understand your disappointment with breakfast. Unfortunately, with restrictions, we are limited on services that we can offer and we believe that the £6.50 charged, in these current circumstances, provides good value with an All you Can Eat Continental Breakfast. I do hope that this does not deter you from staying again and look forward to welcoming you back in better times. Kind Regards Dan Wilson General Manager

Excellent Stay

Customer review rating 3.9/5

Tim D. Couples - 04/12/2020 Confirmed reviews ALL

We stayed as I had a hospital appointment nearby. Would have been a '8' if there had not been a garden leaf blower that woke us up at 08:30... And would be a '9' if the breakfast had been normal, but well done under very trying cover circumstances. And Dan Wilson was really helpful and pleasant. Thank you.

Dear Tim D., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Have a great Christmas. Kind Regards, Dan Wilson General Manager

Great stay

Customer review rating 3.9/5

Anonymous Business - 01/12/2020 Confirmed reviews ALL

Great stay!

Dear Dan W., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Have a great Christmas. Kind Regards, Dan W. General Manager

Very happy with arrangements

Customer review rating 3.9/5

Adam Business - 30/11/2020 Confirmed reviews ALL

Friendly helpful staff, straight forward arrangements for Covid19

Dear Adam M., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again in the near future. Have a great Christmas. Kind Regards, Dan Wilson General Manager

well located

Customer review rating 3.9/5

Mike F. Business - 30/11/2020 Confirmed reviews ALL

I have stayed at various hotels in Sheffield as there is plenty of choice , this hotel is more homely and appealing , a walk around the pond clears the air , may even catch a glimpse of the sly old fox

Dear Michael F., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. If you could spare a couple of minutes in also sharing your experiences on Trip Advisor, the team would really appreciate that. We look forward to welcoming you back again next week. Have an enjoyable end to the week. Kind Regards, Dan Wilson General Manager

Never fails to be excelled

Customer review rating 3.9/5

Sam B. Business - 27/11/2020 Confirmed reviews ALL

Brilliant as always, even under current circumstances. Every detail has been covered - great team, great welcome, great customer care during the stay. Love the Kenwood.

Dear Sam B., Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us and continue to do so. We look forward to welcoming you back again soon. Kind Regards, Dan Wilson General Manager

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