Mercure Cardiff 4 stars

Name: Mercure Cardiff | Cardiff City Centre Hotel | Accor - ALL
Address: Circle Way East, Llanedeyrn, CARDIFF, CF239XF, GB
Telephone: +442046029658
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 366 reviews

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Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

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Mercure Cardiff

Hotel for travellers looking for local and authentic experiences

The Mercure Cardiff is located in the docklands district of Tiger Bay, 3 miles from Cardiff city centre. The location inspired its design, with a copper aesthetic and Welsh love spoons, textiles and miners hats displayed. The hotel is easily accessible by road, with the M4 close by and on-site parking available. We have 11 meeting rooms for business conferences and a gym for exercising. Many local attractions are nearby, including Cardiff Castle, ICC Wales, the Royal Mint and Principality Stadium.

Our 11 meeting rooms are ideal for business functions and conferences. Each with natural lighting, modern equipment and free Wi-Fi. We've also got a function space, including a private bar, perfect for sit-down dinners for up to 150 guests. Head to our on-site gym and fitness centre, where you can unwind and get your daily dose of exercise. Our on-site restaurant and bar, The Bay, caters for all tastes and provides a relaxed atmosphere and areas to watch live sport.

Conveniently located for both domestic and international travellers due to our proximity to both Cardiff Central train station and Cardiff International Airport.

At Mercure Cardiff Hotel, your comfort and convenience are our priorities, whether you're here for business or leisure. Discover the nearby attractions and enjoy an unforgettable stay!

Dorota Price, Hotel Management

Hotel extras

On-site parking
Pet Friendly
Gym facilities
Meeting and function rooms
Bar area with sports channels available

Our accommodation(s)

Room

Classic room - 1 double bed

3 pers. max
9 m² / 96 sq ft

Bedding 1 x Double bed(s)

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Room

Classic room - 2 single beds

3 pers. max
9 m² / 96 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege room - 1 king size bed

3 pers. max
9 m² / 96 sq ft

Bedding 1 x King size bed(s)

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Room

Accessible Classic room - 1 double bed

2 pers. max
9 m² / 96 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Classic room - 1 double bed

2 pers. max
9 m² / 96 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Cardiff

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

+44 20 4602 9658

Railway station
Bus stop
Highway exit
Airport
Ferries

Queenwood - Local Bus Station

Bus stop

Access: 320 m / 0.2 mi 5 min walk

M4 Motorway - Junction 29

Highway exit

Access: 6.44 km / 4 mi 10 min drive

Cardiff Central Train Station

Railway station

Access: 8.05 km / 5 mi 45 min walk / 20 min drive

Cardiff Airport

Airport

Access: 22.85 km / 14.2 mi 35 min drive

Bristol Airport

Airport

Access: 33.79 km / 21 mi 1 hrs drive

Fishguard Port

Ferries

Access: 160.93 km / 100 mi

National Museum Cardiff

Museums

Access: 5.15 km / 3.2 mi 10 min drive

Cardiff Castle

Tourist attraction

Access: 6.11 km / 3.8 mi 10 min drive

Principality Stadium

Sports centre

Access: 6.11 km / 3.8 mi 15 min drive

Wales Millennium Centre

Entertainment/theatre district

Access: 7.24 km / 4.5 mi 14 min drive

Cardiff Bay

Tourist attraction

Access: 8.37 km / 5.2 mi 15 min drive

St. Fagans Museum of History

Museums

Access: 10.94 km / 6.8 mi 16 min drive

The Bay Restaurant (on-site)

Restaurant and cafe district

Access: 0 m / 0 mi

The Bay Bar (on-site)

Bar

Access: 0 m / 0 mi

Cardiff City Centre High Street

Shopping district

Access: 5.95 km / 3.7 mi 14 min drive

Newport City Centre High Street

Shopping district

Access: 18.18 km / 11.3 mi 17 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BAY RESTAURANT

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

Book

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 235 m² / 770 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 180

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 366 reviews

Evan G. Business - 6/14/2026 Confirmed reviews ALL

I wouldn't choose the hotel personally. I was here because business has booked it for me. The hotel room itself feels underwhelming, although the bed was very comfortable and the shower was fantastic, there was just a tired feeling to it. The location wasn't great. Though you can get things delivered, it was at least a decent walk away from a shop so I would arrived with any water or anything you would need across the evening. Staff were pleasant. The breakfast was very good! The buffet was hot and replenished often and the continental offer was great as were drinks etc.

Dear Evan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found the bed comfortable and enjoyed the quality of the shower as well as the breakfast offerings. Your compliments regarding our staff are also appreciated. However, I regret to learn that your experience was marred by the condition of your room and the location of the hotel. We continuously strive to maintain our facilities and appreciate your perspective on areas needing improvement. While our location may not meet everyone's preferences, we aim to provide a welcoming atmosphere for all our guests. Your comments are valuable to us as they help us focus on our guests' needs and enhance their overall experience. Thank you once again for your insights. Kind Regards, Atanas Mladenov, Front Office Manager

Roy R. Business - 6/12/2026 Confirmed reviews ALL

Dear Mr R., Thank you for your feedback. I am pleased to hear that you enjoyed the breakfast. I apologize for any confusion regarding the parking charges, which are in place due to our central location. Your comments are appreciated and will be taken into consideration. Kind Regards, Atanas Mladenov, Front Office Manager

Sameh A. Solo - 6/11/2026 Confirmed reviews ALL

Dear Sameh, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our rooms spacious, enjoyed the cleanliness of the hotel, and appreciated the excellent breakfast. Your comments are greatly valued. Kind Regards, Atanas Mladenov, Front Office Manager

Les N. Couples - 6/10/2026 Confirmed reviews ALL

Dear MR N., Thank you for taking the time to share your feedback. We are pleased to hear that you found your room to be good; however, we are very sorry to learn about your disappointing experience in our restaurant. The level of service you describe, including the lights being turned off while you were still dining and our team members not being able to assist you properly with drink options, is not the standard we aim to provide. Your comments have been shared with our restaurant management team and will be used as a training opportunity to improve both service standards and guest experience. We appreciate your honest feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Atanas Mladenov, Front Office Manager

Sophia P. Couples - 6/8/2026 Confirmed reviews ALL

Dear Sophia, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our pet-friendly policy, comfortable accommodations, and attentive service. Your kind words about breakfast and our team are truly valued. Kind Regards, Atanas Mladenov, Front Office Manager

Web-users rating

Other web-users rate our hotel

625 reviews 7.8/10 Location
1,456 reviews 6.6/10 Room
1,947 reviews 9/10 Service
13 reviews 7.8/10 WiFi
662 reviews 6.4/10 Cleanliness
480 reviews 7.7/10 Breakfast
309 reviews 5.5/10 Amenities
39 reviews 3.5/10 Wellness Area

18 reviews 7.3/10 Location
69 reviews 5.1/10 Room
46 reviews 8.4/10 Service
30 reviews 7.5/10 Breakfast
26 reviews 5.6/10 Cleanliness
15 reviews 4.7/10 Amenities

22 reviews 7.9/10 Location
66 reviews 5.3/10 Room
49 reviews 8.1/10 Service
33 reviews 5.8/10 Comfort
24 reviews 5.6/10 Cleanliness
22 reviews 7.7/10 Breakfast
11 reviews 4.7/10 Amenities

26 reviews 7.5/10 Location
59 reviews 6.3/10 Room
44 reviews 8.8/10 Service
39 reviews 5.9/10 Comfort
28 reviews 6.7/10 Cleanliness
25 reviews 7.8/10 Breakfast
12 reviews 5.8/10 Amenities

7 reviews 7.7/10 Location
15 reviews 6.6/10 Room
13 reviews 9/10 Service
10 reviews 7.7/10 Breakfast
6 reviews 6.9/10 Cleanliness
5 reviews 6.4/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Cardiff, check-in is from 03:00 Pm and check-out is up to 12:00 Pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 Pm.

Are there any special offers or discounts available?

Yes, Mercure Cardiff regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.