Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 333 reviews

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Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  333 reviews

Customer review rating 3.5/5

Julie M. Families - Confirmed reviews ALL

Nice staff , the hotel could do with a refurb , but was ok for what we paid for a night

Customer review rating 2.5/5

Ritchi J. Couples - Confirmed reviews ALL

The food was the same and not exciting for both the days of stay. The bacon were not cooked to perfection. The bedroom bedsheets had stains and the bathroom needs an overall refurb as the shower water sprays all over the bathroom after one shower.

Customer review rating 5.0/5

Stephen G. Business - Confirmed reviews ALL

As above

Dear Mr. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience relaxing and that our service met your expectations. We look forward to welcoming you back in the future. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 2.0/5

John H. Couples - Confirmed reviews ALL

just off A48 junction with parking at £10 per night. Hard beds, heating system unclear, below standard gym, faded decor and food mediocre. We had the misfortune to stay on night of a wedding and woman running the corridors screaming in middle of night with no apology from hotel for disturbed sleep. Staff pleasant

Dear Mr. H., Thank you for sharing your feedback regarding your recent stay with us. I regret that your experience did not meet your expectations, particularly concerning the comfort of your bed, the heating system, and the disturbances during your stay. We strive to ensure our guests have a restful experience, and I appreciate your comments about our staff's service. Your insights are valuable as we aim to enhance our offerings and guest satisfaction. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 4.0/5

Susan P. Couples - Confirmed reviews ALL

Friendly staff, great breakfast, room comfortable

Dear Mrs. P., Thank you for your kind words regarding our location, breakfast, and staff. It is gratifying to hear that you found your room comfortable. We appreciate your feedback and hope to welcome you back for another enjoyable stay. Kind Regards, Atanas Mladenov, Front Office Manager

Other web-users rate our hotel

  • 604 reviews 7.7/10 Location
  • 1,359 reviews 6.5/10 Room
  • 1,567 reviews 8.7/10 Service
  • 13 reviews 8.3/10 WiFi
  • 603 reviews 6.2/10 Cleanliness
  • 404 reviews 7/10 Breakfast
  • 291 reviews 5.8/10 Amenities
  • 36 reviews 3.8/10 Wellness Area

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