Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 300 reviews

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Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

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Room 1

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  300 reviews

TripAdvisor Rating  4.0/5  318 reviews

Well done all staff

TripAdvisor rating 5.0/5

I3865VQsteve TripAdvisor review

Kamal was fantastic

TripAdvisor rating 5.0/5

Lesley D TripAdvisor review

Comfortable stay, great location

Customer review rating 4.0/5

Dan K. Families - Confirmed reviews ALL

Dear Dan, Thank you for taking the time to review your recent stay. We are delighted that you appreciated the modern interior design of our hotel, as well as the spacious and newly decorated rooms. It is our pleasure to provide a comfortable and inviting atmosphere for our guests. However, we acknowledge your concerns regarding the breakfast options and the parking fee. We aim to offer a wide variety of quality breakfast items and we will certainly consider your comments as we strive to enhance our breakfast selection. Regarding the parking charge, we apologise if this was not made clear upon booking or arrival. We appreciate your feedback and will look into how we can make our parking policies more transparent to our guests. Nevertheless, we are pleased that you found our location convenient for your needs, situated in a quiet residential area close to Cardiff’s major business parks and a short drive from the city’s historic castle and golf club. Our goal is to provide a peaceful retreat while still being accessible to the vibrant city life. We hope to welcome you back. Best wishes, Dorota Price, General Manager hb…, T.: +4…

Excellent meal

TripAdvisor rating 5.0/5

caroletor TripAdvisor review

Dear Carole, We would like to thank you for this review about your recent experience in our hotel. We truly appreciate your kind words about your recent stay at our hotel. We are thrilled that you found the meal, food quality, and room to your liking, alongside the comforts provided by our modern dining facilities. Our team, particularly Moses and Kamal, will be pleased to hear that their efforts to serve you well have been recognized. However, we regret the inconvenience caused by the lift light not functioning properly during your stay. We understand the importance of maintaining all facilities in perfect working order for the comfort and safety of our guests. Finally, it is wonderful to know that our selection of wines and overall hotel atmosphere made your visit enjoyable. We take pride in creating a welcoming environment and are glad that this resonated with you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Amazing break!!

Customer review rating 5.0/5

Aleksandra Z. Couples - Confirmed reviews ALL

Dear Aleksandra, Thank you very much for your kind review. We are truly honored to hear that your stay with us was so enjoyable. We are delighted that you appreciated the efforts of our staff, the quality of our culinary offerings, and the overall experience during your time at Mercure Cardiff North. Our team strives to provide a welcoming atmosphere, and it’s wonderful to know that we succeeded in making your break special. We also take pride in our The Bay Restaurant’s varied menu, which includes delights from the charcoal grill, and are pleased it contributed to the fabulous aspect of your visit. It would be a pleasure to welcome you back. Best wishes, Dorota Price, General Manager hb…, T.: +4…

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Other web-users rate our hotel

  • 675 reviews 7.8/10 Location
  • 1,564 reviews 7/10 Room
  • 1,188 reviews 8.2/10 Service
  • 29 reviews 8.1/10 WiFi
  • 689 reviews 6.6/10 Cleanliness
  • 439 reviews 7.3/10 Breakfast
  • 323 reviews 5.8/10 Amenities
  • 38 reviews 3.2/10 Wellness Area

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