Mercure Cardiff North Hotel 4 stars

Very good I am a regular guest always friendly staff and a good welcoming reception.

It was the first time staying at the Mercure and I will definitely be returning. All the staff were extremely friendly, the room was spacious and clean and the breakfast was very good.

Had two night stay, first day the room was nice and clean, second day went out, arrived at hotel , room was not cleaned ,reported to reception, was told they do not clean the room every day due to Covid-19 situation , but they were kind enough to change to a new clean room

An enjoyable stay with thoughtful and accommodating staff

We had a very friendly welcome and were very pleased with the size and comfort of the room, which was also quiet during the night Breakfast however was the complete opposite. Very little engagement from staff and waited 30 mins for our pre-booked breakfast. We were told that the chef was busy although only about 9 guests in the room.

We stayed during our holiday in Wales. The hotel was nice and clean, room had everything you need. Power shower was great. We had dinner in the restaurant. Social distancing managed extremely well. We both had steak cooked to perfection. Would like to thank the chef and staff at the hotel who looked after us very well. Sadly we had to shorten our stay due to local lock down measurements staring to take place in Wales. Would definitely come back.

Super rooms and very helpful staff.

Stayed here while a relative was in the nearby hospital.

The room was a nice size but the doors needed a bit of maintenance. We couldn't bolt our door because it was misshapen and the door to the bathroom was also in need of repair. Aside from that, the hotel was clean, hand sanitiser available around the hotel, staff were helpful and the new set up for breakfast was good. We had pre-booked breakfast and one of our options was to book a time in the restaurant for continental or full-English (or the option to take it away). It was nicely presented and brought out to us quickly once we arrived.

Arrived for 2 nights stay, very smooth check inn and staff very friendly. The only note would be for the breakfast trays to be collected during a day. After first morning they were in the room with us until we checked out.

Staff very friendly and helpful. Room though was hot and bins too small for longer than 1 night stats since no room cleaning. Also would be nicer to have bags to place dirty towels in to be replaced rather than leave outside door. We requested clean towels from housekeeping and the 2md time were left outside door rather than being placed in a bag.

Room clean, tidy and spacious unfortunately lacking in clothing storage space, only had 1 coat hanger on rail with only one small drawer below, luckily we’re staying long enough to unpack, not sure how people staying for a week or even a month managed. £12 for a hot breakfast sandwich, hot drink and orange juice is a bit expensive though

Great stay, staff so friendly and welcoming.

Good place to stay for a one night stop over en route to mid Wales

The staff were all very kind, and polite at all times. Had lovely meal, both snacks at lunch time and evening meal. got to say the bottle of wine was a very pricey at £29.00 a bottle and that as the cheapest.