Mercure Cardiff North Hotel 4 stars

Stayed for one night whilst on a course in Cardiff. The room was clean and comfortable, excellent value for money. The staff for friendly and helpful. Breakfast in the morning was a very reasonable price

Fist Class

Well located. Had booked 2 family rooms which were no longer available so was given extra rooms to accommodate our party. Very helpful staff Only complaint would be that the servery at breakfast must not be working properly as all hot breakfast items were barely warm

Stayed overnight on business. Good friendly staff. Rooms were good and spacious. Would have been cheaper to book breakfast after arriving

Perfectly acceptable for my Business trip.

Been in this branch a few times. Staff are polite and listen to you and make you feel welcome. The only issue, I would say is trivial, is when I'm staying more than one night, and it has happened a few times, I have to get the electronic key scanned for every night I'm in, I find myself unable to open the door and have to go to the reception to get it re-activated. Another bizarre event happened, the sofa seat next to the bed had the front legs broken, I notified the reception soon as I saw it. The fridge was not working, reported as well but maintenance has not looked at it. I found out that the sockets were not working. I've checked using the kettle, which worked ok in other sockets but not on this one. I've of course advised the reception who assured would ask maintenance, now I'm not sure why no one has looked at it. Either way, I want to say that the reception guys/gals are always very polite and welcoming.

In a very good location in relation to Cardiff University. I am grateful I selected a refurbished room, for I couldn't imagine what an older room would have looked like. On first impression the room looked clean and lovely however, as is a common theme with Mercure hotels, there was terrible lighting in the room. The kettle was covered in a layer of dust and the inside was far from pleasing. There were a few hairs on the wall in the bathroom - the bathroom lighting was probably the most adequate, however still insufficient as there were no plugs near by for, for example a hair straightener - therefore the experience was not the BEST. The staff were friendly and I was glad to see more than one basic vegetarian option on the menu.

Pleasant

Bedroom very good, good tv and very comfy bed

Stayed longer than expected, great room, good staff, great service

Located near A48 and good bus service to centre. Free parking for hotel guests. Buffet breakfast very good with excellent selection. Bar closes too early. Rooms very clean and spacious. Staff very helpful.

Staff were all really pleasant and helpful. Common areas and my room were neat, tidy and clean. Breakfast buffet was good, (though lots of people waiting for cutlery) for 10/15 minutes. Unfortunately, my stay was spoiled by now from other guests until after 1:30am. Impossible to work out which room (s) the noise was coming from.

Located next to A48. Easy access by car and plenty of car spaces and free just remember to enter reg details. Local buses to town centre. Great buffet breakfast. Disappointed at bar early closure 21:30. Rooms very clean and spacious. Rainfall shower very nice. Staff are polite and helpful.

The location was a bit confusing for me as I didn't know the area but really nice hotel and room the bed was mega comfortable and staff members was real good too the food was a bit pricey but tasted amazing so overall was pretty much perfect for me and my girlfriend and they let me check out at 1 as my coach home didn't come till 3 with no extra charge thank you mercure hotel for our lovely stay

Nice comfortable stay,albeit abit nosey due to a baby in the nxt room crying quite a lot! Food wasn’t as good as the last time I stayed in October.Would definitely stay again though