Mercure Cardiff 4 stars

Customer review rating (ALL Rating) 3.9/5 359 reviews

Mercure Cardiff - Image 1
Mercure Cardiff - Image 2
Mercure Cardiff - Image 3
Mercure Cardiff - Image 4

Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BAY RESTAURANT

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  359 reviews

Customer review rating 4.5/5

Nerys B. Families - Confirmed reviews ALL

Well located to the hospital, all staff friendly and helpful, we enjoyed our stay

Dear Nerys, Thank you for your kind words regarding our location and the friendliness of our staff. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 5.0/5

Stuart T. Business - Confirmed reviews ALL

Absolutely great team, couldn't have done more.

Dear Stuart, Thank you for your kind words regarding your recent stay at Mercure Cardiff North Hotel. We are delighted to hear that our team made a positive impact on your experience. Your feedback is greatly appreciated and will be shared with our staff. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 4.0/5

Philip C. Families - Confirmed reviews ALL

Room was as expected, chosen menu choice was not available and the preferred beer ran out.

Dear Philip, Thank you for your feedback regarding your recent stay. I appreciate your comments about the room and regret any inconvenience caused by the unavailability of menu items during your visit. Your experience is important to us as we continually strive to improve. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 4.5/5

Helen W. Couples - Confirmed reviews ALL

Exactly what you need from a hotel.

Dear Helen, Thank you for your kind words regarding your stay with us. We are pleased to hear that our convenient location and comfortable rooms met your expectations. It is always our aim to provide a pleasant experience for our guests. Kind Regards, Atanas Mladenov, Front Office Manager

Customer review rating 4.0/5

Andrea H. Solo - Confirmed reviews ALL

It was nice to experience a friendly check-in, and to able to purchase a few snacks from the bar. Breakfast was well organised with lots of great choice. My room was clean, thank you. I didn’t mention this on checking out, as it relates to me being a single female traveller and there were other people around at checkout, but I would have preferred a room on one of the upper floors (rather than the ground floor).

Dear Andrea, Thank you for taking the time to share your feedback following your recent stay. We’re delighted to hear that you enjoyed your experience with us, particularly the friendly check-in, the availability of snacks at the bar, and our well-organised breakfast with its wide selection. It’s also wonderful to know that you found your room clean and comfortable. We truly appreciate you highlighting your preference regarding room location. Your comments are important to us, and we completely understand how this can impact comfort and peace of mind, especially when travelling alone. Please rest assured that we will do our best to accommodate such preferences in the future whenever possible. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back again soon. Kind regards, Atanas Mladenov, Front Office Manager

Other web-users rate our hotel

  • 617 reviews 7.5/10 Location
  • 1,424 reviews 6.6/10 Room
  • 1,837 reviews 9/10 Service
  • 14 reviews 6.7/10 WiFi
  • 795 reviews 8.4/10 Food
  • 643 reviews 6.5/10 Cleanliness
  • 457 reviews 7.7/10 Breakfast
  • 299 reviews 5.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Cardiff