Mercure Cardiff North Hotel 4 stars

Name: Mercure Cardiff North Hotel
Address: CARDIFF, CF239XF, UNITED KINGDOM
Telephone: (+44)29/20589988
Rating: 4.3

Customer review rating 4.3/5 178 reviews

ALLSAFE approved hotel

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+ 9 Services

Mercure Cardiff North Hotel

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Mrs Price DOROTA, Hotel Manager

Mercure Cardiff North Hotel is perfectly situated just 15 minutes outside Cardiff centre, making it an excellent option for guests travelling to the city on business or for pleasure who want to escape in the evenings. With a customer friendly approach and bedrooms boasting TVs, free Wi-Fi, and tea and coffee making facilities, this hotel is ideal for comfort seekers. Guests can choose from several room and suite options, and in the morning enjoy a plentiful breakfast in relaxed surroundings.

There are ten meeting and conference rooms available to hire which can accommodate any event, from small business meetings to extravagant celebrations. The hotel's proximity to the M4 makes it easy to access no matter where guests are coming from. The hotel is conveniently located close to Cardiff city centre and all its attractions, including Cardiff Castle, Principality Stadium, and Cardiff Bay. Cardiff Airport is also just 14 kilometres away, so guests can be there in no time.

Hotel extras

An ALLSAFE Bureau Veritas certified hotel
We Welcome All Guests & Families
Just 15 minutes from City Centre, and free onsite car parking available
Open to Leisure Stays in accordance to Welsh Government Guidelines
24hr food and beverage available

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air Conditioning
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays.

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks

9 Meeting room(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East
Llanedeyrn
CF239XF cardiff
united kingdom

Tel: +442920589988

Contact email :

Check-in from 14h00

Check out up to 12h00

PONTPRENNAU : 57 AND 58 CARDIFF CENTRAL

By plane
CARDIFF AIRPORT At 40.23km / 25 miles
By plane
CARDIFF AIRPORT At 40km / 25 miles
By boat
FISHGUARD At 160.93km / 100 miles
By car
JUNCTION 29 At 6.44km / 4 miles
By train
CARDIFF CENTRAL At 8.05km / 5 miles

Our accommodation(s)

Classic room - 1 double bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Classic room - 2 single beds

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Privilege room - 1 king size bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Accessible Classic room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The Bay BAR

The Bay bar is available for hotel guests and non residents. The Bay Bar is open from 12:00-00:00 Monday - Sunday.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 235 m²
Maximum capacity: 200 people
Maximum banquet capacity: 180 people

Find out more

Bathroom had hair in toilet and found a cap which wasn't our so wasn't cleaned properly

Jenna H. Couples - 14/06/2021 Confirmed reviews ALL

There was no cold drink in the fridge so had to ask, the bathroom had hair on toilet seat on the tiles, we found a cap which wasn't ours so wasn't cleaned properly. Show was lovely

Good stay, this is my fourth visit to the hotel in past two years

Mohanlal C. Couples - 14/06/2021 Confirmed reviews ALL

See above

Good choice!

Ml Couples - 07/06/2021 Confirmed reviews ALL

The hotel is well located, just 10 min away of the city center by car. Complimentary parking. The room was big and clean and the staff was really helpful. Big thank you to the reception man who checked us in and the lady at breakfast. They were always happy to help.

Dear MACARENA L., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

A good base with free parking to discover Cardiff.

Mike Families - 06/06/2021 Confirmed reviews ALL

We booked at the last minute after being let down by the owner of an apartment in Cardiff. Thankfully Mercure Cardiff North still had rooms available. We chose two standard rooms. The aircon in our room was noisy (rattling) but effective. There was evidence of a few 'spills' on the carpet and chair but comfy, clean beds = good night sleep.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good stay really satisfied

Sean E. Solo - 05/06/2021 Confirmed reviews ALL

Good really worth the money great service good value for money will be recommended will stay and come again

Dear SEAN e., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Excellent Stay

Yorkie Couples - 26/05/2021 Confirmed reviews ALL

Clean hotel, good, substantial breakfast, comfortable room, excellent service with friendly, efficient and professional staff. Spot on in meeting our needs.

Dear DAVID E., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Gill Families - 24/05/2021 Confirmed reviews ALL

Convenient, clean, comfortable! Staff helpful and friendly

Dear GILL S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good stay.

Anonymous Families - 10/05/2021 Confirmed reviews ALL

Welcome accommodation. Attentive staff in difficult working conditions because of Covid rules. Traffic noise a shame but because of hotel’s situation. Bed comfortable. Room and en-suite spotless. Would have preferred more varied menu with more vegetables.

Dear GLYNIS A., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Great stay

Couple Couples - 03/05/2021 Confirmed reviews ALL

Superb, great value, great location

Dear DEREK C., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Good stay, nice and quiet

Anonymous Couples - 24/04/2021 Confirmed reviews ALL

Was a lovely stay here, apart from there being no iron, and the room being a little cold. Apart from that, lovely hotel, and lovely staff.

Dear ASHANTE M., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Well organised stay

Twmsion Couples - 22/04/2021 Confirmed reviews ALL

The hotel staff helped us to relax and enjoy our stay in Covid restrctions conditions.

Dear THOMAS B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Room

Stephanie Business - 15/04/2021 Confirmed reviews ALL

The room had a funny smell like someone had smoked in it. To have the window open meant a lot of traffic noise and there was mould around the window.

Dear STEPHANIE D., Thank you for taking the time to tell us about your experience at the Mercure Cardiff North Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths

Friendly, comfortable

mlcoz Business - 30/03/2021 TripAdvisor review

This is one of the really good Mercure Hotels, even with the Covid restrictions. The staff were really friendly, the room was clean and comfortable. Parking is free, which was a real plus. Will definitely return - thank you.

Dear Mlcoz, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Anonymous Couples - 15/03/2021 Confirmed reviews ALL

Lovely hotel, good breakfast.

Dear RHIANNA D., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Perfect.

Maryjane Business - 13/03/2021 Confirmed reviews ALL

Great room, great bed, great shower. Super friendly staff. Couldn’t ask for more, thanks for having me.

Dear Mary, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Excellent SAFE service.

Julian D. Business - 12/03/2021 Confirmed reviews ALL

I am used to experiencing excellent service at the Mercure Cardiff North Hotel and yet again I was not disappointed. The hotel staff have adapted well to COVID19 regulations and I felt totally safe and secure in the environment. It was obvious that a great deal of thought had gone into keeping me safe. Despite the face coverings the friendly smiles of the staff still shone through.

Dear JULIAN D., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Nice bed, too cold

Silvia Business - 06/03/2021 Confirmed reviews ALL

I was very cold

Dear SILVIA O., Thank you for taking the time to tell us about your experience at the Mercure Cardiff North Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths Operations Manager

Excellent stay and brilliant staff!

Luke Business - 19/02/2021 Confirmed reviews ALL

Excellent stay lovely hotel and super safe

Dear LUKE M., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Luxurious

Fjdbahajbecca Business - 04/07/2020 TripAdvisor review

Grateful for my week and half long stay here. Staff were friendly and helpful, food was delicious with high quality ingredients and lots of variety for both vegetarians and meat eaters. Rooms cleaned daily, place was spotless. Quiet location for a good nights sleep and good for coming to Cardiff from the motorway and accessing different parts of Cardiff.

Dear Guest, Thank you for your kind words on our product and services. Also thank you for the 5 star review! We are thrilled that you enjoyed your experience and furthermore, we appreciate your positive comments with regards to the quality of service provided by our team members. We trust that we will have the pleasure to welcome you back very soon to our hotel. Kind Regards, Kyle Griffiths Operations Manager

Nice quiet hotel

Sheepo72 Couples - 21/01/2020 TripAdvisor review

Located next to A48. Easy access by car and plenty of car spaces and free just remember to enter reg details. Local buses to town centre. Great buffet breakfast. Disappointed at bar early closure 21:30. Rooms very clean and spacious. Rainfall shower very nice. Staff are polite and helpful.

Dear Sheepo72, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for your feedback regarding the bar opening hours, let me investigate as our bar should stay open for hotel guests for much longer. Sincerely, Dorota Price

Our most recent 20 reviews

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