Mercure Cardiff North Hotel 4 stars

Name: Mercure Cardiff North Hotel
Address: CARDIFF, CF239XF, UNITED KINGDOM
Telephone: (+44)29/20589988
Rating: 4.4

Customer review rating 4.4/5 163 reviews

ALLSAFE approved hotel

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+ 10 Services

Mercure Cardiff North Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Cardiff North Hotel is perfectly situated just 15 minutes outside Cardiff centre, making it an excellent option for guests travelling to the city on business or for pleasure who want to escape in the evenings. With a customer friendly approach and bedrooms boasting TVs, free Wi-Fi, and tea and coffee making facilities, this hotel is ideal for comfort seekers. Guests can choose from several room and suite options, and in the morning enjoy a plentiful breakfast in relaxed surroundings.

There are ten meeting and conference rooms available to hire which can accommodate any event, from small business meetings to extravagant celebrations. The hotel's proximity to the M4 makes it easy to access no matter where guests are coming from. The hotel is conveniently located close to Cardiff city centre and all its attractions, including Cardiff Castle, Principality Stadium, and Cardiff Bay. Cardiff Airport is also just 14 kilometres away, so guests can be there in no time.

Hotel extras

An ALLSAFE Bureau Veritas certified hotel
Open for essential travellers
Just 15 minutes from City Centre, and free onsite car parking available
Open to Leisure Stays in accordance to Welsh Government Guidelines
24hr food and beverage available

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air Conditioning
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays.

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks

9 Meeting room(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East
Llanedeyrn
CF239XF cardiff
united kingdom

Tel: +442920589988

Contact email :

Check-in from 14h00

Check out up to 12h00

PONTPRENNAU : 57 AND 58 CARDIFF CENTRAL

By plane
CARDIFF AIRPORT At 40.23km / 25 miles
By plane
CARDIFF AIRPORT At 40km / 25 miles
By boat
FISHGUARD At 160.93km / 100 miles
By car
JUNCTION 29 At 6.44km / 4 miles
By train
CARDIFF CENTRAL At 8.05km / 5 miles

Our accommodation(s)

Rooms (4)

Classic room - 1 double bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Classic room - 2 single beds

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Privilege room - 1 king size bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Accessible Classic room - 1 double bedNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

The Bay BAR

The Bay bar is available for hotel guests and non residents. The Bay Bar is open from 12:00-00:00 Monday - Sunday.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 235 m²
Maximum capacity: 200 people
Maximum banquet capacity: 180 people

Find out more

Friendly, comfortable

mlcoz Business - 30/03/2021 TripAdvisor review

This is one of the really good Mercure Hotels, even with the Covid restrictions. The staff were really friendly, the room was clean and comfortable. Parking is free, which was a real plus. Will definitely return - thank you.

Dear Mlcoz, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Anonymous Couples - 15/03/2021 Confirmed reviews ALL

Lovely hotel, good breakfast.

Dear RHIANNA D., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Perfect.

Maryjane Business - 13/03/2021 Confirmed reviews ALL

Great room, great bed, great shower. Super friendly staff. Couldn’t ask for more, thanks for having me.

Dear Mary, We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Excellent SAFE service.

Julian D. Business - 12/03/2021 Confirmed reviews ALL

I am used to experiencing excellent service at the Mercure Cardiff North Hotel and yet again I was not disappointed. The hotel staff have adapted well to COVID19 regulations and I felt totally safe and secure in the environment. It was obvious that a great deal of thought had gone into keeping me safe. Despite the face coverings the friendly smiles of the staff still shone through.

Dear JULIAN D., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths Operations Manager

Nice bed, too cold

Silvia Business - 06/03/2021 Confirmed reviews ALL

I was very cold

Dear SILVIA O., Thank you for taking the time to tell us about your experience at the Mercure Cardiff North Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths Operations Manager

Excellent stay and brilliant staff!

Luke Business - 19/02/2021 Confirmed reviews ALL

Excellent stay lovely hotel and super safe

Dear LUKE M., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good location.

William S. Families - 15/02/2021 Confirmed reviews ALL

Outstanding services from beginning to end. Nice room, very comfortable and clean. Family friendly. Will definitely stay again and recommend.

Dear WILLIAM s., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Great staff

B. Business - 02/01/2021 Confirmed reviews ALL

Was a great stay. The two ladies (sorry, forgot both of the names) were fantastic. They were both there at between 6-8pm when I was dealing with them. Great service, great experience, extremely helpful and made my stay very welcoming. Give the m thanks from me. (They were at the reception desk) The stay itself was good as usual.

Dear JERVIS B., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Very please with my stay

Fahim Solo - 16/12/2020 Confirmed reviews ALL

Quick and easy check in, staff were all so friendly and helpful at all times, entire hotel looked amazing, breakfast could've been better but overall very high quality hotel and will be returning in the future

Dear FAHIM U., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

Good location, stylish cosy rooms

R. Solo - 15/12/2020 Confirmed reviews ALL

Rooms have everything you could possibly need, very modern and stylish. Staff is very friendly too. Overall- great stay

Dear MIKELIUNAITE R., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

R S. Couples - 02/12/2020 Confirmed reviews ALL

Room was new, well decorated and comfortable Staff were excellent

Dear RICHARD S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

William L. Business - 06/11/2020 Confirmed reviews ALL

Excellent location for my work in nearby hospital , rooms were spotless and spacious

Good stay And good location.

Justin M. Business - 31/10/2020 Confirmed reviews ALL

Very good I am a regular guest always friendly staff and a good welcoming reception.

Great stay, lovely staff

Louise S. Couples - 24/10/2020 Confirmed reviews ALL

It was the first time staying at the Mercure and I will definitely be returning. All the staff were extremely friendly, the room was spacious and clean and the breakfast was very good.

Dear LOUISE S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle

Not far from university

Mohan Couples - 19/10/2020 Confirmed reviews ALL

Had two night stay, first day the room was nice and clean, second day went out, arrived at hotel , room was not cleaned ,reported to reception, was told they do not clean the room every day due to Covid-19 situation , but they were kind enough to change to a new clean room

Dear MOHANLAL DUDA C., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle

Great stay

Anonymous Families - 30/09/2020 Confirmed reviews ALL

An enjoyable stay with thoughtful and accommodating staff

Dear LISA G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reece

Lovely welcome and room let down by poor breakfast experience

Hugh Couples - 27/09/2020 Confirmed reviews ALL

We had a very friendly welcome and were very pleased with the size and comfort of the room, which was also quiet during the night Breakfast however was the complete opposite. Very little engagement from staff and waited 30 mins for our pre-booked breakfast. We were told that the chef was busy although only about 9 guests in the room.

Dear HUGH W., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. We are glad you enjoyed your welcome to the hotel and also the room. Regarding the breakfast please accept my sincere apologies this is not our usual standard. I will pass all your comments onto the team to ensure this does not happen again. We hope we can welcome you back in the future Kind Regards

Lovely dinner

Nara Couples - 17/09/2020 Confirmed reviews ALL

We stayed during our holiday in Wales. The hotel was nice and clean, room had everything you need. Power shower was great. We had dinner in the restaurant. Social distancing managed extremely well. We both had steak cooked to perfection. Would like to thank the chef and staff at the hotel who looked after us very well. Sadly we had to shorten our stay due to local lock down measurements staring to take place in Wales. Would definitely come back.

Dear NARA S., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reece

Good stay

A. J. Families - 14/09/2020 Confirmed reviews ALL

Super rooms and very helpful staff.

Dear ALISON J., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths

peaceful refuge

John G. Couples - 14/09/2020 Confirmed reviews ALL

Stayed here while a relative was in the nearby hospital.

Dear JOHN G., We very much appreciate your comments regarding your stay at the Mercure Cardiff North Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Grififths

Our most recent 20 reviews

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