Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 334 reviews

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Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  334 reviews

TripAdvisor Rating  4.0/5  293 reviews

Great Host

TripAdvisor rating 5.0/5

Josh B TripAdvisor review

Panchi was a brilliant host, the service and food in the restaurant was great. The rooms were spacious and beds were super comfortable. Stayed 5 nights for work and the location was so convenient for local shops. Highly recommend this hotel and the attached restaurant.

nice hotel friendly staff, very helpful

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

We stay here for work purposes, would highly recommend, staff are very helpful and friendly nothing is too much trouble for them.

Nice hotel

Customer review rating 4.0/5

Simon P. Couples - Confirmed reviews ALL

Arrived early and had lunch before checking in, very easy and room was ready even though we were still early.

Dear Simon, Thank you for sharing your experience with us. We are delighted that you enjoyed your stay at our hotel, especially the convenience of having lunch before checking in. Our team strives to ensure that rooms are ready for our guests as early as possible, and we are pleased that this was the case for you. It is great that you found everything to your satisfaction upon your early arrival, making your experience even more enjoyable. We appreciate your positive feedback and look forward to welcoming you back. We would love to have you return on another occasion. Kind regards, Dorota Price, General Manager hb…, T.: +4…

A cold night.

Customer review rating 2.0/5

Tom U. Business - Confirmed reviews ALL

On the coldest night of the year, I couldn't get hot air to come out of the ventilator. Nor could I turn off the bathroom light. Turned out the bathroom lights were on the fan switch above the door but I never did fathom the heating. Slept in my clothes. I reported my issues to reception and I was assured help would come but it never did. I usually understand heating in hotels, or they have instructions in the desk, but at Mercure I guess you prefer to keep it a secret.

Dear Tom, Thank you for taking the time to share your feedback. We understand your frustration with the heating system in your room and sincerely apologise for the discomfort you faced. It is concerning to hear that our team did not provide the prompt assistance we aim for. Your rest and comfort are of utmost importance to us and we regret that we fell short in delivering this during your stay. Additionally, we are sorry for any confusion regarding the location of the bathroom light switch. We aim to ensure all facilities within our rooms are user-friendly and we appreciate your comments. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Dorota Price, General Manager hb…, T.: +4…

Good weekend hotel

TripAdvisor rating 4.0/5

Carol R TripAdvisor review

Excellent value for money (two night stay) Staff very welcoming and Panchi in the restaurant was excellent. Food good and reasonably priced. Found hotel well positioned for us to do some shopping and sight seeing without using the car. Thankfully a promotion so avoided the £8 daily parking.

Dear Carol, Thank you for your review. We are delighted that you appreciated the value for money, our welcoming staff and the delightful dining experiences offered by Panchi at our RGB Restaurant. It is also great that our hotel's location contributed positively to your shopping and sightseeing activities, providing convenient access without the necessity of a car. Additionally, we're pleased to hear that our parking promotion added to the satisfaction of your stay. We hope that we have the pleasure of seeing you again in the near future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

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Other web-users rate our hotel

  • 649 reviews 7.6/10 Location
  • 1,471 reviews 7.1/10 Room
  • 1,037 reviews 7.6/10 Service
  • 26 reviews 7.6/10 WiFi
  • 868 reviews 7.2/10 Comfort
  • 658 reviews 6.7/10 Cleanliness
  • 434 reviews 7.4/10 Breakfast
  • 316 reviews 5.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.