Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 524 reviews

Mercure Cardiff North Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • BT Sports in Bar Lounge

  • Pet Friendly

  • Fitness Room

  • Ideal for Principality Stadium and Cardiff International Arena Events

  • Onsite car parking

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  524 reviews

TripAdvisor Rating  4.0/5  202 reviews


TripAdvisor rating 5.0/5

Ahmed M TripAdvisor review

I have good stay today, brother munther was amazing, great personality and amazing service. On arrival we had a complentry drink which was nice and they had nice music playing. Rooms are tidy and cosy.


TripAdvisor rating 5.0/5

Hafeez A TripAdvisor review

Been coming to this hotel for a while now and they never let us down. Great staff (munther), looked after us treated us like family. They had jazz playing, was a nice chill environment, also we got complementary drinks.

Very Friendly Place

TripAdvisor rating 5.0/5

Tariq K TripAdvisor review

I would like to thank Munther for a warm welcome he was very courteous and proffessional - he made us feel welcome to the hotel - the rooms were very clean and it felt like home from home - I would definitely recommend this hotel

Not a 4 stars

TripAdvisor rating 3.0/5

Blondemadwife Couples - TripAdvisor review

Not. 4 star hotel. Positives. Free parking. Newly decorated rooms nice. Negatives. No one at reception, went to bar, the woman standing alone not serving, we were told to sit and wait, not friendly. Place too far out of city centre. Our view room 33 was of laundry trolleys. Considering the hotel wasn’t full placed guests in adjoining rooms, hence noisy all night. Shower slippy, dangerous. Staff not interested in thier customers, when I checked out the receptionist looked down at me, no smile. Not very orrery hotel, top floor looked shabby like a council estate.

Dear Guest, Thank you for taking the time to write this review. We are glad to hear that you appreciated our free parking and newly decorated rooms. We strive to provide a comfortable and enjoyable stay for all our guests. However, we apologize for any inconvenience you may have experienced during your stay. We understand that our location may not be ideal for everyone, but we do offer a quiet residential area with easy access to public transport for those who wish to visit the city center. We are also sorry to hear about the noise and the view from your room, and we will take your feedback into consideration for future improvements. Regarding the slippery shower, we appreciate your concern and will look into it to ensure the safety of our guests. We also apologize if our team did not meet your expectations; we will address this issue and work on improving our customer service. We hope that we have the opportunity to see you again soon. Kind regards,

Exceptional thank you

Customer review rating 5.0/5

Beverley A. R. Friends - Confirmed reviews ALL

Lovely room .lovely breakfast

Dear Beverley, Thank you very much for this kind review of your stay. We are delighted to hear that you enjoyed your lovely room and the delicious breakfast we offer. Our team takes pride in providing a comfortable stay and a wide variety of breakfast options to suit our guests' preferences. It is also great to know that you found our staff to be excellent, even though you couldn't remember their names. We appreciate your kind words and will share your feedback with the team to continue providing top-notch service. We are pleased that our efforts to replace single-use plastic items with more ecological alternatives have met your satisfaction. Our hotel is committed to being environmentally responsible and continuously improving our sustainability practices. Additionally, we are glad that you are satisfied with your ALL Accor Live Limitless Loyalty Programme membership and would recommend it to others. We look forward to welcoming you back. Kind regards, Dorota Price, General Manager hb…, T.: +4…

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Other web-users rate our hotel

  • 567 reviews 8.5/10 Location
  • 1,449 reviews 7.1/10 Room
  • 1,082 reviews 7.8/10 Service
  • 26 reviews 7.2/10 WiFi
  • 830 reviews 6.9/10 Comfort
  • 689 reviews 6.4/10 Cleanliness
  • 479 reviews 7/10 Breakfast
  • 400 reviews 5.8/10 Food

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