More benefits with each status level

From your first reservation, get up to 10% off when booking on all.com or the Accor ALL mobile application.

Find out more

Less to do, more time for you.

Find out more

Complimentary Wi-Fi in our hotels worldwide.
Platinum members and above enjoy premium Wi-Fi in hotels that offer this service.

Enjoy exclusive rates 48 hours before everyone else, twice a year.

Receive complimentary access to the health club & sport facilities (if fees apply and available at the hotel).

Have a question? A dedicated support line and our customer care team are here to help.

Assistance

Enjoy exclusive benefits with our lifestyle and travel partners: points transfer from airline partners, special offers and much more.

Find out more

When checking-in, enjoy priority access at our dedicated members' reception desk.

Enjoy one complimentary welcome drink per stay.
Any consecutive stays (check-out and check-in on the same day) in the same hotel will be considered as one stay.
Different beverages are offered, depending on the hotel brand (further details at the hotel).

To make your stay more pleasant, you can arrive early/leave later.
Upon request (subject to availability).

If your preferred hotel is sold out, we will make a room available just for you! You can enjoy guaranteed room availability for bookings made up to three days in advance for Gold members, and up to two days in advance for Platinum members and above.
Guaranteed room availability is only applicable to stays of at least seven nights in Adagio Original, Adagio Access and Adagio Premium hotels, resort hotels and Thalassa sea & spa properties.

View dates that are not covered by guaranteed room availability.

Receive an upgrade to the next room category, if available at time of check-in. Excludes villas, one-of-a-kind suites, speciality suites and presidential suites.
If unavailable, the hotel will seek to allocate you an enhanced room in your current room category i.e. a higher floor, more desirable view, corner room or better amenities.
At Fairmont, an upgrade is not applicable to Fairmont Gold Floor.
Upgrades are available up to the Junior Suite category at Raffles hotels.
This upgrade does not apply to ibis, ibis Styles, Adagio Original, Adagio Access and Adagio Premium brands or any other hotels that do not have different room types.

Except BreakFree, ibis, ibis budget, ibis Styles, Adagio Access, greet, JO&JOE.

For non-urgent medical needs, you can avail of a free teleconsultation with a doctor from your hotel room, thanks to our partnership with AXA in participating hotels. The hotel reception will organise your teleconsultation.

Find out more

Receive a guaranteed upgrade to a suite for one night with a Suite Night Upgrade certificate. Earn two Suite Night Upgrade certificates as soon as you reach Platinum status, and obtain additional certificates with every 4,000 Status points earned. The more you stay, the more you earn.

Find out more about Suite Night Upgrades.

Enjoy complimentary access to the Executive Lounge, if available at the hotel.
Available for you and registered guests staying in your room.
Not applicable to the Fairmont Gold Lounge.

View the list of hotels with an executive lounge

Enjoy free breakfast on weekends when you book via all.com, the Accor ALL app, our call centres or directly with the hotel.
The standard breakfast is complimentary for all registered guests staying in the member's room, unless otherwise indicated in the Special Terms of the reservation. It does not include room service or tips.
Hotels that do not have a restaurant or that exclusively offer breakfast inclusive rates do not participate in this offer.
In the Asia-Pacific region, members from Platinum status onwards may enjoy free breakfast all week at our hotels and resorts. Hotels with an Executive Lounge offer breakfast in their Executive Lounge. In hotels without an Executive Lounge, breakfast is served in the hotel restaurant.
Access to the Fairmont Gold Lounge at Fairmont is not included.

View the list of participating hotels

10 rewards worth €10 each are credited to your account once you've accrued 26,000 Status points during a calendar year. Treat yourself to a meal or relaxing spa treatment (depending on hotel facilities). Rewards can be used if you are staying at the hotel and shall be redeemed at the reception desk.

Find out more about this benefit

Gift the person of your choice with a higher Status.

Enjoy the services of a Personal Assistant, 24 hours a day, 7 days a week, at home or away. A single point of contact for all your travel needs and much more. Whether it's for a new reservation, assistance with a stay or concierge services, you can reach a personal assistant on a private number and e-mail address. Ask for anything, any time.

Contact your Personal Assistant

Have some spare points? Gift Reward points to five ALL members of your choice. Limited to 12 transfers per year. Transfers may only be made via your Personal Assistant.

Benefit from a free trial at one of WOJO's coworking spaces.

2 easy steps to unlock your free trial:
- Reach out to WOJO by email (elisa@wojo.com) or by phone (01.73.06.43.87) specifying that you can access a free trial thanks to your ALL status and book a date.
- The day of your booking, simply show your ALL membership card at the front desk

NB: This is a personal yearly Status-related benefit that cannot be transferred to someone else. If you lose your Status before being able to use it, it will no longer be available and cannot be claimed.