Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 494 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • Family friendly hotel with on-site restaurant and bar

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Room 1

Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  494 reviews

Customer review rating 2.0/5

E. R. A. D. Solo - Confirmed reviews ALL

Dear A., Thank you for taking the time to tell us about your experience at the Mercure Norwich Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stuart Collins

Customer review rating 5.0/5

Donna H. Couples - Confirmed reviews ALL

Dear Donna, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins

Customer review rating 4.0/5

Jeremy M. Friends - Confirmed reviews ALL

Dear Jeremy, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins

Customer review rating 4.0/5

Robert B. Friends - Confirmed reviews ALL

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stuart Collins

Customer review rating 5.0/5

Allan M. Business - Confirmed reviews ALL

Dear Allan, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins

Other web-users rate our hotel

  • 172 reviews 9.1/10 Location
  • 450 reviews 8/10 Room
  • 569 reviews 9.6/10 Service
  • 11 reviews 5/10 WiFi
  • 202 reviews 8.6/10 Comfort
  • 201 reviews 9/10 Breakfast
  • 191 reviews 7.9/10 Cleanliness
  • 115 reviews 4.4/10 Vibe

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