Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, GB
Telephone: +441603294330
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 431 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Manager

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with 1 king size bed and 1 sofa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

ROYAL NORWICH

Golf course

Access: 500 m / 0.31 mi 10 min walk

NORWICH CASTLE

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

THEATRE ROYAL

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 5 min drive

CASTLE MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 307 m² / 3304.517 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 431 reviews

TripAdvisor Rating 3.5/5 1,063 reviews

Smooth Stay with Excellent Service

Climber52647730369 Business - 9/16/2024 TripAdvisor review

I had a very pleasant stay at the Mercure. Despite arriving late for check-in, the reception staff welcomed me with warm smiles and quickly got me settled into my room without any hassle. The late check-in process was seamless, which was a relief after a long journey. On departure I had an early checkout, and once again, the staff were more than accommodating, ensuring everything was taken care of efficiently. Their friendliness and professionalism truly made the experience stress-free. Highly recommended for anyone looking for a hotel with great service and a welcoming atmosphere, no matter your schedule!

Thank you so much for your kind review. It's not often the Night Team get a shout out, so I am very grateful.

very good

Passenger35859230434 Business - 9/16/2024 TripAdvisor review

excellent service, couldn't do enough for you. Breakfast very good selection, good location and restaurants nearby.

Thank you for a lovely review. we look forward to welcoming you back to sunny Norwich.

Excellent service

Sonia I. Solo - 9/8/2024 Confirmed reviews ALL

I had a very pleasant stay in the Hotel .Hotel receptionist was so professional friendly and welcomed me with a lovely smile . Restaurant Manager & staff was so friendly and professional . Food was amazing in the Restaurant. Overall fantastic experience Much appreciated

Dear Sonia, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Made to feel very welcome

John Business - 9/7/2024 Confirmed reviews ALL

Staff attentive as usual

Dear John, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Clean

Ruth G. Business - 9/4/2024 Confirmed reviews ALL

Pleasant staff and clean comfortable room

Dear Ruth G., Thank you for taking the time to tell us about your experience at the Mercure Norwich Hotel. I am sorry that your dining experience didn't meet your expectations I will address the issues immediately. However I do appreciate the very kind comments in regards to our staff and comfortable rooms so thank you very much. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stuart Collins General Manager

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Web-users rating

Other web-users rate our hotel

134 reviews 8.8/10 Location
411 reviews 7.8/10 Room
520 reviews 9.4/10 Service
10 reviews 3.3/10 WiFi
197 reviews 8.8/10 Breakfast
189 reviews 8.3/10 Comfort
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115 reviews 4/10 Vibe

27 reviews 8.9/10 Location
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39 reviews 8.6/10 Breakfast
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16 reviews 3.2/10 Amenities
9 reviews 5.2/10 Bar

15 reviews 8.9/10 Location
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25 reviews 8.7/10 Breakfast
25 reviews 8.2/10 Cleanliness
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10 reviews 3.4/10 Amenities

11 reviews 8.8/10 Location
33 reviews 7.6/10 Room
33 reviews 9.4/10 Service
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14 reviews 8.1/10 Cleanliness
8 reviews 3.4/10 Vibe
8 reviews 3.2/10 Amenities

26 reviews 7.4/10 Room
33 reviews 9.2/10 Service
15 reviews 8.3/10 Comfort
12 reviews 8.8/10 Breakfast
10 reviews 8.1/10 Cleanliness
6 reviews 2.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.