Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 469 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  469 reviews

TripAdvisor Rating  3.7/5  1,178 reviews

Great stay

TripAdvisor rating 5.0/5

Andy W TripAdvisor review

Great stay, all staff friendly and helpful, resection was welcoming (abby and kat) Hotel was clean and tidy. A perfect location for the airport (far enough away to not hear all the flights)

Customer review rating 3.0/5

Alan D. Business - Confirmed reviews ALL

No recognition of being a Gold member. Place is old and needs to be updated and refurbished.

Dear Alan D., Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding the condition of our facilities and recognition of your loyalty status. Your comments are valuable as we continually strive to improve our services. Best regards Stuart Collins General Manager

Customer review rating 4.5/5

Richard B. Business - Confirmed reviews ALL

Great nights stay again - all staff very helpful breakfast was plentiful.

Dear Richard Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team provided helpful service and that you enjoyed a plentiful breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Stuart Collins General Manager

fantastic

TripAdvisor rating 5.0/5

jamie b TripAdvisor review

Another great stay at the Mercure Norwich. thanks to the team for making me feel so welcome and help organizing transport for the next day

Thank you for your kind review Jamie! I am so glad you had a lovely stay. I do hope you return again soon

Great place to stay with great staff

TripAdvisor rating 5.0/5

John C TripAdvisor review

Solid 5-star experience. The room was spotless and the location was perfect. A huge thank you to Cat at the front desk—she was an absolute star! She was super friendly, professional, and made checking in a breeze. Highly recommended.

Thank you for your kind review John! I am so glad you had a lovely stay. I do hope you return again soon

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Other web-users rate our hotel

  • 166 reviews 8.8/10 Location
  • 446 reviews 8/10 Room
  • 556 reviews 9.5/10 Service
  • 9 reviews 4.8/10 WiFi
  • 210 reviews 9/10 Breakfast
  • 196 reviews 8.8/10 Comfort
  • 186 reviews 7.5/10 Cleanliness
  • 117 reviews 4.6/10 Vibe

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