Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 344 reviews

Mercure Norwich Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  344 reviews

TripAdvisor Rating  3.5/5  1,006 reviews

Another great stay

Customer review rating 5.0/5

Pete D. Couples - Confirmed reviews ALL

We stay at the Mercure Norwich for two nights twice a year whilst visiting our daughter. The check-in staff are always friendly and happy to help. We always eat out in the evening but eat breakfast which is really good, a great selection of foods and the best coffee machine in any hotel I've stayed in.

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel especially those regarding our helpful staff and lovely breakfast! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to see your daughter will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Great Stay

Customer review rating 5.0/5

Sue Couples - Confirmed reviews ALL

Lovely clean room, great breakfast what more can you ask for!

Dear Sue-Ellen, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Just right for work and the airport

Customer review rating 4.0/5

Pb Business - Confirmed reviews ALL

The Food could do with some attention , just slight tweeks here and there on the quality, just a slight upgrade to say the Burger patty as I thought it was a bit bland . The breakfast sausages were over done compared to usual . The room was ok as work were paying but maybe the carpets have actually had their day , lower 100 level , why not instal hard flooring like other hotels that I stay in as its way more hygienic for all. Also a softer pillow rather than the sometimes hard pillows .

Dear Phillip, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Clean and lovely hotel

Customer review rating 4.5/5

Kerri Friends - Confirmed reviews ALL

We spent the night at Mecure celebrating my husband 60th. The staff put up decorations for me and also upgraded us. Friendly and helpful staff, clean hotel and lovely food.

Dear Kerri, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel and Happy Birthday to your husband! Thank you for your kind comments regarding our staff and lovely food, I am glad they made your night away special. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Single night for local party event

Customer review rating 5.0/5

Peter C. Friends - Confirmed reviews ALL

We stayed after an excellent party that evening. The room was clean and comfortable. Ample parking. The event food and breakfast next morning were both excellent.

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel especially those regarding our food and great staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

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Other web-users rate our hotel

  • 101 reviews 8.5/10 Location
  • 334 reviews 7.6/10 Room
  • 402 reviews 9.2/10 Service
  • 8 reviews 3.6/10 WiFi
  • 141 reviews 7.8/10 Cleanliness
  • 128 reviews 8.8/10 Breakfast
  • 87 reviews 4.8/10 Vibe
  • 81 reviews 3.4/10 Amenities

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