Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, GB
Telephone: +441603294330
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 471 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Management

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic Room with 1 king size bed and 1 sofa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

ROYAL NORWICH

Golf course

Access: 500 m / 0.31 mi 10 min walk

NORWICH CASTLE

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

THEATRE ROYAL

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 5 min drive

CASTLE MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 307 m² / 3304.517 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 471 reviews

TripAdvisor Rating 3.7/5 1,178 reviews

Great stay

Andy W 12/21/2025 TripAdvisor review

Great stay, all staff friendly and helpful, resection was welcoming (abby and kat) Hotel was clean and tidy. A perfect location for the airport (far enough away to not hear all the flights)

Allan M. Business - 12/17/2025 Confirmed reviews ALL

Traveling for business. Lovely staff who make you feel welcome. I requested an early check in & Kat on reception as able to assist.The rooms are spacious and the beds are very comfortable. The Good food choices within the hotel. The airport is in close proximity & the rail station is around 15min away by taxis.

Cliff M. Couples - 12/17/2025 Confirmed reviews ALL

Returned 2nd year pre-Christmas and a really enjoyable experience. So good to see virtually the same staff there & all were so friendly (reception, bar, breakfast). Just a bit of old fashioned quality all round.

Dear Cliff M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your second visit and appreciated the consistent quality of our service and staff. Your feedback is invaluable to us. Best regards, Stuart Collins General Manager

Alan D. Business - 12/16/2025 Confirmed reviews ALL

No recognition of being a Gold member. Place is old and needs to be updated and refurbished.

Dear Alan D., Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding the condition of our facilities and recognition of your loyalty status. Your comments are valuable as we continually strive to improve our services. Best regards Stuart Collins General Manager

Richard B. Business - 12/16/2025 Confirmed reviews ALL

Great nights stay again - all staff very helpful breakfast was plentiful.

Dear Richard Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team provided helpful service and that you enjoyed a plentiful breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Stuart Collins General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.