Customer review rating (ALL Rating) 3.9/5 1,881 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars
The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
Check-in from - Check out up to
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Number of meeting rooms: 9
Maximum size: 307 m²
Maximum capacity: 400 people
Maximum banquet capacity: 350 people
100% genuine reviews from our guestsFind out more
Comfortable, friendly, warm atmosphere
Pam B. Couples - 20/11/2021 Confirmed reviews ALL
Staff went above and beyond to ensure we had a comfortable stay, organising taxis one of these things. The hotel was very clean, food and service amazing.
Conveniently located with friendly, helpful staff.
Robert J. Couples - 17/11/2021 Confirmed reviews ALL
The staff were friendly and helpful. Breakfast was very good.
Paul Solo - 11/11/2021 Confirmed reviews ALL
I stayed at this Mercure after a very long flight (from Australia) and a drive from Heathrow. I was able to gain and early check in (possibly only because I was Platinum), which I was extremely thankful for. The reception and bar staff were very friendly. The hotel itself is very dated and I have stayed at a more dated Mercure once in Melbourne but only once. I was due to stay a second night later in trip but changed my plans.
goody1557 25/08/2021 TripAdvisor review
We stayed at this Hotel overnight as we had a Wedding reception in the City Suite. We thoroughly enjoyed our stay. The staff were very helpful and friendly. The room was comfy and the breakfast was excellent, they catered for my wife's dietary needs too
First since lockdown
Mac1549 19/08/2021 TripAdvisor review
This was our first visit for 2yrs and as usual we were greeted with a warm welcome,the hotel and room was clean and tidy,as was the restaurant, all the staff were helpful as we had left somethings in our room and we will be back to fetch them, thanks to all for a nice quiet stay,
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